Customer Resource Center (cRc)

Maintenance Services

FANUC America’s Customer Resource Center (cRc) offers maintenance programs to promote
productivity on FANUC robots and ROBODRILL products. Our mission is to participate in a
“Partnership of Performance” by offering maintenance services that preserve the reliability of
your FANUC product and maximize uptime.

Maintenance Offerings
• Preventative Maintenance services for routine maintenance. All services are comprehensive
and designed to meet each maintenance specification.
• Product Evaluation services to identify potential failures which otherwise may have gone
undetected by routine inspection
 Preventive Maintenance and Evaluation

Preventive Maintenance Evaluation

Features Features
• Complete turnkey service (labor and • Backlash testing of mechanical drives to
materials) determine if within manufacture specification
• Complete grease purging of each axis, • Check for motor brake slippage
including balancer(s), racks and bearings* • Complete internal robot cable inspection
• Accurate metering on grease replacement • Teach Pendant cable inspection
to protect against over pressure and seal • Identify potential repairs
damage • Inspect robot connection cables (if accessible)
• Replace batteries in controller to prevent • Mechanical unit inspection (physical damage,
loss of software and robot to keep the robot excess backlash, abnormal vibration, etc.)
positional data • Controller inspection (fans, heat exchangers,
• Replace filters on controllers to provide physical damage, etc.)
proper ventilation and heat dissipation* • Validation of safety circuit functionality
• Complete backup of system software and • Comprehensive report including repair
user programs provided on PC media* recommendations and robot performance
• Check mastering witness marks
• Check for motor brake slippage Benefits
• Cable(s) inspection when accessible • Identify potential failures before they result in
• Mechanical unit inspection (physical damage, unexpected downtime
excess backlash, abnormal vibration, etc.) • Improved maintenance efficiency
• Controller inspection (fans, heat exchangers, • Maximize uptime
physical damage, etc.) • Defines future maintenance requirements
• Service assessment based on inspection
results
• PM reminder label added to controller

Options
• Auto lubrication systems
• Customized packages for older robots
• Robot linear rail maintenance

Benefits
• Tailored maintenance programs
• Increased longevity and reliability
• Reduced potential for breakdowns
• Reduced risk of start-up problems associated
with non-OEM maintenance
• Data to support scheduling future
maintenance work
• Accurate metering on grease replacement
to protect against over pressure and seal
damage

*Note: May not apply to all models

FANUC AMERICA CORPORATION

3900 WEST HAMLIN ROAD
ROCHESTER HILLS MI 48309-3253

CRCSALES@FANUCAMERICA.COM FANUCAMERICA.COM 888-FANUC-US

© 2014 FANUC America Corporation. All Rights Reserved.