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guidance of my guide (COL) S C UPRETI. This report neither full nor in part
has ever been submitted for award of any other degree of either this
I would like to thanks for the external guide COL S C UPRETI, GM HR SHEELA
FOAMS PVT LTD, for her guidance and motivation, which is pivotal in completion of my
dissertation report.
I cannot forget the contribution of my project guide for hir able guidance and
support throughout the tenure of the report.
Last but not least, I feel indebted to all those persons who have provided help
directly or indirectly in successful completion of this study.
CERTIFICATE
LTD. submitted by ITI UPRETI during IInd Year of MBA program (Batch 2009-11)
As an integral part of the curriculum , I student of B.B.A , needed to get exposed to the
I consider myself fortunate enough that I had an opportunity to get practical training at
the Human Resource Dept, Reventus Technologies Pvt. Ltd. at Delhi , for gaining
”.
A progressive & forward-looking organization strives for the Improvement of the system
PVT. LTD. has 52 employees. Management of such a vast number requires a proper
mix of human, technical and conceptual skills to be effective and meet the
organizational goals.
EXECUTIVE SUMMARY
The research work aims at identifying the facility management at sheela foams pvt ltd,
Sahibabad U.P. During this research senior executives were interviewed and a survey
was conducted through a questionnaire prepared to map the current status of facility
management contract which was introduced about one year back .
An attempt was also made to project the services provided to the employees and there
satisfaction level by the contract. To know do employees think that there should be
some modification for improvement. It is recommended that quick action should be
taken as the complaints are lodged and there should be separate contract for different
premises.
INTRODUCTION
COMPANY PROFILE
HUMAN RESOURCE IN REVENTUS TECHNOLOGIES PVT. LTD. DELHI
HR VISION
"To attain organizational excellence by developing and inspiring the true potential
of company’s human capital and providing opportunities for growth, well being and
enrichment".
HR MISSION
HR OBJECTIVE
HR Strategy
Measuring HR Performance
HR Parameters have been incorporated in the MOU by Sheela foams pvt ltd, to
systematically and scientifically evaluate effectiveness of HR Systems, which
enables and facilitates time bound initiatives.
CORE VALUES
SOURCES OF RECRUITMENT
The posts under the corporation shall be filled in by resorting to one or more of the
following methods:
a) Promotion of existing employees from the lower scales who meet the prescribed
standards
b) Direct recruitment from outside candidates or through Press Advertisement in
Employment News, National Dailies or local News Paper, as the need be or
through internal induction by issue of internal advertisement / circular for
employees who meet the prescribed qualification, job specifications, subject to
any instructions issued by the central Government in this regard from time to
time.
c) Through Employment Exchange as per provisions of the Employment Exchange
(compulsory Notification of Vacancies) Act, 1959
LEVEL OF RECRUITMENT
Recruitment is generally made at the lowest of the grades in various cadres /
groups as indicated below, but can also be made in higher grades, whenever
considered necessary by the management.
4. The Selection Committee will arrange the names of selected candidates in order
of their merit and the Appointing Authority will make appointments in that order ,
unless for any special reasons , to be recorded, it is found necessary that order
in any particular case. Panel of selected candidates (kept in reserve), which
normally shall not exceed 50% of the number of advertised vacancies, will
remain alive for a period of one year.
RECRUITMENT BY DEPUTATION
The deputation period will not normally be allowed to exceed the limits prescribed by the
Department of Public Enterprises from time to time various categories of posts.
In the cause of each deputation’s, the management will decide with in a period of one
year from the date of appointment or at least threes months before expiry of the
deputation period, whichever is later, whether the deputation’s has to continued on
deputation, absorbed or reverted.
The retirement and other benefits such as Seniority, leave, Provident Fund, Gratuity,
etc. to be allowed to deputation’s on absorption shall be regulated as per the provisions
in the “Guidelines for Absorption of Deputation’s” appended in Annexure-3 to these
Rules.
APPOINTMENT BY PROMOTION
Rules relating to promotion of employees will be laid down separately by the
Corporation.
EXTENT OF RECRUITMENT
Recruitment shall be in adherence to the overall manpower budget for the year.
INTRODUCTION
HRP (Human Resource Planning) helps determine the number and type of
people an organization needs. The next logical step is to hire the right number of
people of the right type to fill the jobs. Hiring involves two broad groups of
activities.
1. Recruitment
2. Selection
pastures- some retire and some die in the saddle. More importantly, an
enterprise grows, diversifies, take over other units-all necessitating hiring of new
men and women.. Infect, the hiring function stops only when the organization
cease to exist.
RECRUITMENT
A formal definition of recruitment is, “it is the process of finding and attracting
capable applicants for employment. The process begins when new recruits are
sought and ends when their applications are submitted. The result is a pool of
applicants from which new employees are selected”.
1. The basic purpose of recruitment is to locate the source required to meet job
requirements and attracting such people to offer them for employment in the
organization
2. Recruitment is a positive function as it seeks to develop a pool of eligible persons
from which most suitable ones can be selected.
3. Help increase the success rate of the selection process by reducing the number
of obviously, under qualified or overqualified applicants.
4. Help reduce the probability that job applicants, once recruited and selected, will
leave the organization only after a short period of time.
5. Meet the organization’s legal and social obligation regarding the composition of
its workforce.
6. Start identifying and preparing potential job applicants who will be appropriate
candidate.
7. Increase organization and individual effectiveness in the short and long term.
8. Evaluate the effectiveness of various recruiting technique and sources for all type
of job applicants.
Recruitment Process
The ideal recruitment programme is the one that attracts a relatively large
number of qualified applicants who will survive the screening process and accept
position with the organization, when offered. Recruitment programmes can miss
the ideal in many ways, by failing to attract an adequate applicant pool, by
under/over selling the organization, or by inadequately screening applicants
before they enter the selection process. Thus, to approach the ideal, individuals
responsible for the recruitment process must know how many and what type of
employees are needed, where and how to look for individuals with the
appropriate qualification and interests, what inducement to use (or avoid) for
various type of applicant groups, how to distinguish applicants who are
unqualified from those who have a reasonable chance of success, and how to
evaluate their work.
RECRUITMENT POLICY
Policy is the guidelines for action. Once the policy is laid, down it will be easy for
the manager to work out the plans and programmes and implement the same
with out referring to top management often and seeking their guidance
repeatedly. This will save time, effort and money.
Recruitment policy can be of two type:-
General policy – on recruitment express top mgt. Philosophy on recruitment like
equality and fairness in this process.
Specific process – on the other hand lay down polices on recruitment sources
like internal or external recruitment procedure like type of advertisement.
Organization’s objective:-
Both the short-term and long-term objective are taken into consideration as a
basic parameter for recruitment decisions and needs of the personnel-area-wise,
job-family-wise.
Which source would be tapped by the by the organization e.g. for skilled or semi-
skilled manual workers .Internal source and employment exchange preferred, for
highly specialized categories and former, may be utilized.
The cost of recruitment policy in its broadest sense involves a commitment by the
employees to such general principles as:-
To find & employ the best qualified person for each job.
The method adopted must be such that, it is capable of attracting maximum number of
potential candidates. In addition it must involve optimum cost.
RECRUITMEN
T
INTERNAL EXTERNAL
SOURCES SOURCES
a. Internal Sources
b. External Sources
1) Internal Source Search:-
Posted on Bulletin/notice Boards of the organization.
Through memos circulated among the shop supervisor.
Advertisement in the in house employee magazine/bulletins/ handouts.
Others methods like “word-of-mouth” and / or “who-you-know” system.
Perusal of records/ P>C data bank.
Scouting
Campus recruitment
b) Indirect Method
Advertisement
Professional association
Management consultant
Voluntary organization
Performing the function of recruitment, i.e. the selection ratio is not as easy as it seems
to be. This is because of hurdles created by the internal factor and external factors,
which influence an organization. The first activity of recruitment i.e. searching for
prospective is affected by many factors like.
SELECTION
The process of choosing the most suitable candidate for a job from among the available
applicants is called selection. Selection is the most important stage of employment as
the concept of ‘the right candidate for the right position’ takes its final shape here.
As Yoder states, “The hiring process is of one or many ‘go, no-go’ gauges. Candidates
are screened by the application of these tools. Qualified applicants go on to the next
hurdle, while the unqualified are eliminated.”
The selection process in an organization depends on the organization‘s strategy and
objectives, the tasks and responsibility of the job and qualifications, experience and
characteristics required in an individual to perform these tasks and responsibilities
successfully.
Organizational objectives
Job specification
Competency modeling
Selection
Resumes/CVs Review
Preliminary Interview
Reference Checks
Job Offer
Medical Examination
Placement
Factors influencing effectives selection
One of the factors that influence the effectiveness of selection process is the number of
recruits per job or per opening or what is called “the selection ratio” the greater the
number of recruits per opening in the pool, the greater will be scope for choosing right
and potential persons.
Another factor that influences the process of selection is the character and ethical
standards of the selector. If his ethical standards are high i.e., if he is not prone to
corruption, favoritism or nepotism, then new employees are like to be selected properly
and on merit. But if he is lured by these considerations, then it would fail the selection
process.
The selection process is also affected by the limits and constraints imposed by the
organization or its employment specialist such as the budget sanctioned reservation
policy or any other affirmative program etc.
RESEARCH METHODOLOGY
RESEARCH FORMULATION
RESEARCH OBJECTIVES
RESEARCH DESIGN
I took the help of primary and secondary data to achieve the objective of my project,
which include:-
Primary Data
Observation
Questionnaire
Secondary Data
Websites
Transcripts of Books
Journals
Handouts
1. The problem discussed was more is technical terms, thus was difficult to
comprehend.
Project Title
Research Objectives
Hypothesis
We have taken the hypothesis as – that the recruitment & selection procedure is
effective and time bound.
Research Methodology
Research Design
The objective of the problem will be the main focus of research design and to ensure
that data collected is relevant to the objectives. The right source of data collection,
sampling & data trimming will be pivotal to the research. The design will be descriptive
in nature.
Sampling
SAMPLE
The whole universe was studied to fulfill the objectives of studying the effectiveness
of recruitment process at Reventus Technologies Pvt. Ltd. Delhi
METHODS OF DATA COLLECTION
The executives of HR were put through a questionnaire & personal discussion for data
collection. Both primary & secondary data are used.
In order to ascertain the correctness of the information given by the employees some
counter check questions were given in the questionnaire & they were also personally
interviewed.
DATA ANALYSIS
AND
INTERPETATION
After collecting the data from the respondents the next step was to analyze it & interpret
it. The data was analyzed & interpreted by the help of some graphs. The interpretation
was done Question wise & are as follows :-
Questionnaire
1. Do you think the Recruitment & Selection process in Reventus Technologies Pvt. Ltd.
Delhi is clear to me?
Most of the respondents are in favour that the Recruitment and Selection process is
clear to me.
2. Methods used in recruitment & selection process are satisfactory?
Strongly agree Agree Slightly Agree Disagree
Most of the respondents agree to the point that Process of Recruitment and Selection is
satisfactory where as only 25 % respondents strongly agree that this process is
satisfactory. Yet most of the respondents are in favour that it need improvement to
become the best system in Recruiting potential candidates.
3. More emphasis should be given to the internal sources of selection for various posts?
Majority is in favour that more emphasis should be given to the internal sources of
selection for the various posts. But there are few people who favour that fresh blood
should be allowed within the Organization.
4. Campus recruitment for reporters and anchors should only be done through premier
institutes?
Effective HRP definitely facilitates the recruitment process as HRP is the first step to be
taken care in Recruitment. This has been proved by the research as 45% of the
respondents strongly believe that effective HRP facilitates the recruitment efforts. And
rest 40 % also agree to this point, 10% slightly agree, and 5% is disagree.
8. The organization recruitment notices should be more descriptive to stimulate the new
talent?
All the respondents are in favour that recruitment at entry level should be outsourced to
reputed HR consultancies as this will save company cost and time and they will even
get potential candidates.
10. Recruitments at higher post should be done exclusively by internal sources?
Every respondents favour that recruitment at higher level should be done by internal
sources only as existing employees know the company and given their day and night
and company can rely on them and ideally they are the first one to get preference for
the vacancies within the company.
11. The current Recruitment and selection process fulfills the company objective?
Current recruitment policy is sufficient in fulfilling the company objective but we are
operating in cut throat competition and need up gradation each time to survive and get
edge over others.
12. The rate of recruitment and selection should be in proportional to the actual need
within the organization?
Recruitment and Selection process should be in proportion with the actual need of the
company so as to avoid excess of employee inflow within the company and
respondents also favour this as this saves employee retention cost to the company.
13. The policies for selection through promotion need to be modified?
Majority is in favour that promotion policies need to be modified as now with the
changing Business Environment new methods of promotion has come into picture and
many of them is very effective like 360 Degree Appraisal System. And this will also play
important role in employee motivation.
14. The percentage policies of promotion are satisfactory?
62% of the respondents strongly believe that Percentage Policy of Promotion are
satisfactory. On the Contrary 13 % are not in their favour.
15. The actual practice of promoting executive is fair?
Respondents to some extent or strongly agree to the point that Actual practice of
Promoting Executives in company is fair enough.
16. Any suggestion you would like to give for improving recruitment and selection
process in your companies?
………………………………………………………………………………………………………
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SUGGESTIONS :-
1. The Campus recruitment must be done to infuse fresh talent and save on costs.
2. Successful planning, potential appraisal, job rotation to be given weight age to
facilitate recruitment from internal source.
3. Re-engineering the human resource information system with an emphasis on
recruitment.
4. A constant research must be held to update the recruitment & selection process.
5. Every detail should be in black and white including all HR policies so as to
provide a complete picture of the process.
6. There should be constant feedback from executives or employees bench
marking in order to have a check on recruitment process.
7. Newly selected candidate who has come from competitor companies must be
asked about recruitment and selection procedure followed in their companies.
8. Exit interviews must be held so as to trace any inefficiency in the recruitment &
selection procedure and also to know about employees grievances.
9. There should be long term career planning which should be implemented in order
to increase the effectiveness in recruitment process.
RECOMMENDATION
Keeping in view my findings during the last 42 days at Reventus Technologies Pvt. Ltd.
Delhi I am providing certain recommendation, in hope that they will be appreciated and
some of them can be adopted to achieve better results
2. The Campus recruitment must be done to infuse fresh talent and save on costs
4. Too much time is taken in the recruitment and selection procedures which may result
in loss of capable candidates to competitors and is also a burden on costs.
5. Every detail should be in black and white including all HR policies so as to provide a
complete picture of the process.
10. Too much stress and rigidity on joining formalities even some of the formalities are
outdated.
13. There should be constant feedback from executives or employees bench marking in
order to have a check on recruitment process.
14. Newly selected candidate who has come from competitor companies must be asked
about recruitment and selection procedure followed in their companies.
15. Exit interviews must be held so as to trace any inefficiency in the recruitment &
selection procedure and also to know about employees grievances.
17. There should be long term career planning which should be implemented in order to
increase the effectiveness in recruitment process.
THE CHALLENGES
REQUIREMENT:
‘Necessity is the mother of Invention’ this is true everywhere. In the study first of all I
tried to find out the cause of the process of Recruitment and Selection.
I got the answer from employees that here in REVENTUS TECHNOLOGIES PVT. LTD.
DELHI major cause for the process is its Expansion Program as the company is
growing vastly. Few other reasons are Resignation and Replacement vacancy.
Retirement hardly takes place here.
SOURCES:
There are two modes of Recruitment. i.e. External & Internal. Through the survey it can
be concluded that Reventus Technologies Pvt. Ltd.
SAHIBABAD. Adopts both the modes of recruitment but preference is given to External
mode of recruitment so that to include the best stuff of people from the market mostly by
giving campus interview advertisement in Newspaper or can be by References. Other
external sources like consultants, Employment exchange, placement agent are
negligible. In the case of Internal recruitment emphasis is given to Internal selection
process then followed by Transfer and Promotion.
METHOD:
Various test are involved at selection stage. Although it depends on the cadre and also
on number of requirement but if we conclude on an average mostly interview is the most
adopted test for selection. During the study we came across many recruitment and
selection procedure and noticed the same. Other tests like Aptitude test, personality test
and Group Discussion also took place but in smaller percentage. Case Study is a test
which not al all took place in Reventus Technologies Pvt. Ltd. Delhi Through the study it
can be concluded that all statutory requirements are followed here. As recruitment and
selection process is changed according to cadre and requirement so we can say that it
is elastic process not the rigid one though it has its own policy for the process. During
the process, HR Deptt. plays an active role and Sahara has centralized system of
recruitment and selection.
The most important resource i.e. the TIME resource is not at all utilized properly as time
taken in the process and at the time of joining formalities is long that can create
harassment for the candidate.
OUTCOME:
From the survey it can be concluded that efforts were made to select the knowledgeable
and skilled person then emphasis is given for experienced person. But outcome is not
always the same as desired. Till now candidates selected in are more work experienced
with knowledge.
IMPROVEMENT:
Although the system of Recruitment and selection in Reventus Technologies Pvt. Ltd. is
appropriate but still there is some chances for improvement if proper Manpower
BOOKS
QUESTIONNAIRE
1. Do you think the Recruitment & Selection process in Reventus Technologies Pvt.
Ltd. Delhi is clear to me?
3. More emphasis should be given to the internal sources of selection for various posts?
4. Campus recruitment for reporters and anchors should only be done through premier
institutes?
8. The organization recruitment notices should be more descriptive to stimulate the new
talent?
11. The current Recruitment and selection process fulfills the company objective?
12. The rate of recruitment and selection should be in proportional to the actual need
within the organization?
14. The percentage policies of promotion in Reventus Technologies Pvt. Ltd. are
satisfactory?
16. Any suggestion you would like to give for improving recruitment and selection
process in your companies?
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Personal Detail: -
Name:-……………………………………………………
Designation: - ……………………………………………
Thank you for your cooperation