Beruflich Dokumente
Kultur Dokumente
A seasoned and value driven professional with 6.6 years of experience in Information Technology credited with extended
expertise in installing, configuring, managing, and maintaining various Systems and Applications.
Having hands on experience in IT Infra structure and support IT industries
Persuasive communicator with an ability to relate to people at all levels of business and management.
Adept at working in high pressure environments with strict deadlines and multiple deliverables.
COMPETENCY MATRIX
CREDENTIALS
PROFESSIONAL EXPERIENCE
TECHNICAL PROFICIENCY
OPERATING SYSTEM : Windows Server 2003 / 2008R2 & windows xp, windows 7, windows 10.
ANTIVIRUS : ESET Antivirus Enterprise edition, Norton.
TELECOM : VOIP configuration PANASONIC PABX.
ELV systems : Installation of NVR, DVR, IP based CCTV, Access control &other biometrics.
FIREWALL : Dell Sonic Wall NSA 2400
Key Deliverables:
o Follow up ITIL process as defined by the users to track each & every implementation done in the servers /workstation
handling service tickets as per ITIL standards
o Installation of Win Server 2003 and 2008r2, Configuring Active directory, DNS, DHCP, and File/Print Services etc.
o Administer Active Directory, AD accounts, file and folder permissions on the network.
o Managing file servers(creating share folders, Applying file permission & file screening)
o Managing day to day operation of AD environmental, creating & managing group as per GPO.
o Managing Backup Servers & workstations through Acronis weekly and monthly.
o Monitoring all critical devices through SCOM Alerts.
o Real time project implementation experience in ERP functional role & UAT access training module for the user level
o Keep up to date all software, antivirus and os update & Configuration changes.
o Troubleshooting user relating to Operating System issues, Network Connectivity, TCP/IP configuration, upgrades,
and Internet connectivity.
o Manage, upgrade, and support of all current IT systems, including all PC, ERP.
o Good knowledge in Ms-exchange 2013 server troubleshooting & user related quires.
o Maintain a current security infrastructure and stay up-to-date on virus outbreaks
o Configuring email & Troubleshooting of MS Outlook using POP3
o Managing & arranging Video Conference & Projectors for Presentations
o Ensuring all pre & post installation activities and rendering quality services.
o Monitoring and Managing a Network Infrastructure and event logs
o Evaluate, purchased and installed hardware components, applications, and operating system upgrades
o Troubleshooting user issues including account lockouts, password resets, and printing problems.
o Installation and support of MS office products and Outlook configurations and supports in exchange.
o Administering systems and email configurations, printer, IP assignments, VOIP, network, security, antivirus, spyware,
etc.
o Performs network data back up on regular intervals and provides reports and status
o Good knowledge on cable scrimping, wireless solutions, including IP telephony, video conferencing etc.
o Ability to support desktop applications (ERP, CRM, MS Office 2007/10/13, Project, Visio, etc)
o Monitor, analyze and address reliability and performance issues.
o Establish preventive maintenance to ensure Backup and LAN / WAN Network infrastructure.
o Configure backup and restore using Windows Full Backup and Incremental Backup
o Configuring Firewall using Sonicwall NSA 3500 and Blocking Websites & content filtering
o Configuration & Troubleshooting VPN connection over the Network using sonic firewall
o Good troubleshooting knowledge on systems, printers, networking components such as router / switch / firewall
and etc.
o Coordination between different departments ( sales, stores, Technical, Logistics and Accounts) to solve customer
problems
o Co-ordination with vendor for new it purchases for AMCs and ISP for troubleshooting of internet links.
o Planning and deploying of network infrastructure including cabling (UTP/STP/coaxial), trucking, termination
of data points, crimping of connectors for RJ 45 Modules. Server rack installation including rack mounted
servers/routers/firewalls with 1/2U standards. Fixing and termination of patch panels with wire managers,
testing the cables using LAN Testers.
PERSONAL DOSSIER
DECLARATION
I hereby declare that the information furnished above is true to the best of my knowledge.
Place: Chennai
Date:
Signature
Arulmozhiyan H