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KUMASI TECHNICAL UNIVERSITY INDUSTRIAL ATTACHMENT REPORT BY ABU FAUSTINA.
DECLARATION
Signature................................
Date........................................
Abu Faustina.
KsTU (Student)
Signature………………………….
Date……………………………….
Mr. Albert Owusu
SSNIT Compliance (Supervisor)
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KUMASI TECHNICAL UNIVERSITY INDUSTRIAL ATTACHMENT REPORT BY ABU FAUSTINA.
ACKNOWLEDGEMENT
This attachment was successful due to the cooperation and support of
a number of people who have enable me to gain much more than
scholastic or industrial aspect of the programme could have given.
First of all, I would like to appreciate the Almighty God for the
charitable time and strength, aptitude and persistence for magnificently
my field attachment and report compilation; I would have done nothing
if it was not his will.
Lastly I would like to thank my parents, friends and the entire Abu
family with sincere gratitude for their absolute financial and moral
support of everything. God bless you all…
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KUMASI TECHNICAL UNIVERSITY INDUSTRIAL ATTACHMENT REPORT BY ABU FAUSTINA.
DEDICATION
When a person does something, there must be an inspiration behind the
work. I would like to dedicate this work to my spiritual father (Rev. Dr.
Opambour Ebenezer), Mr Collins Agyemang, Mad. Rose Avongagoa
and the entire family from whom I have received a great inspiration and
boost for going through this important industrial study. In addition, I
dedicate my work to all my friends and colleague in the SSINT,
especially the compliance unit from whom I have mentored, trained and
gained these experiences.
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KUMASI TECHNICAL UNIVERSITY INDUSTRIAL ATTACHMENT REPORT BY ABU FAUSTINA.
CONTENTS
DECLARATION ....................................................................................................................... 2
ACKNOWLEDGEMENT ......................................................................................................... 3
DEDICATION ........................................................................................................................... 4
CHAPTER 1 .............................................................................................................................. 7
1.0 EXECUTIVE SUMMARY .............................................................................................. 7
1.1 INTRODUCTION OF THE ORGANISATION.............................................................. 7
CHAPTER 2 .............................................................................................................................. 8
2.1 NATURE AND BACKGROUND OF ORGANISATION SSNIT at Glance. ................ 8
2.1.1. WHAT SSNIT IS...................................................................................................... 8
2.1.2. WHAT SSNIT DOES ............................................................................................... 9
2.1.3. CORE FUNCTIONS OF THE TRUST.................................................................... 9
2.1.4. HOW THE TRUST WORKS ................................................................................. 10
2.1.5. FINANCING .......................................................................................................... 10
2.1.6. AFFILIATION ....................................................................................................... 10
2.1.7. AWARDS ............................................................................................................... 10
2.1.8. OPERARTIONS ..................................................................................................... 11
2.1.9. The Board of Trustees ............................................................................................ 11
2.1.10. OUR VISION ....................................................................................................... 12
2.1.11. OUR MISSION .................................................................................................... 12
2.1.12. OUR VALUES ..................................................................................................... 12
2.2. AT THE UNIT I WAS ASSIGNED TO; ...................................................................... 12
CHAPTER 3 ............................................................................................................................ 13
3.0 ACTIVITIES CARRIED OUT DURING TRAINING PERIOD .................................. 13
3.1.0 JOB DESCRIPTION ................................................................................................... 14
3.1.1. Objectives: .............................................................................................................. 14
3.1.2. My responsibilities: ................................................................................................ 14
3.1.3. Technical details ..................................................................................................... 15
3.1.4. Scientific/professional skills required .................................................................... 15
3.2.0. WORK-BASED LEARNING EXPERIENCE .......................................................... 15
3.2.1 EXPERIENCES....................................................................................................... 15
3.3.0 PROBLEMS AND CHALLENGES ........................................................................... 16
3.3.1. HAND WRTNG ..................................................................................................... 16
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KUMASI TECHNICAL UNIVERSITY INDUSTRIAL ATTACHMENT REPORT BY ABU FAUSTINA.
3.3.2. SIZE OF THE OPERATION DEPARTMENT ..................................................... 16
3.3.3. ORINTATION FOR STUDENTS ......................................................................... 16
3.4.0. METHODOLOGY ..................................................................................................... 16
3.4.1. OBSERVATION .................................................................................................... 16
3.4.2. PARTICIPATION .................................................................................................. 17
3.4.3. UNSTRUCTURED INTERVIEWS ....................................................................... 17
3.4.4. DISCUSSION ......................................................................................................... 17
3.4.5. RESEARCH LIMITATIONS................................................................................. 17
CHAPTER 4 ............................................................................................................................ 17
4.0. KNOWLEDGE AND SKILLS APPLIED AND GAIN ............................................... 17
4.1. CONCLUSION ............................................................................................................. 17
CHAPTER FIVE ..................................................................................................................... 18
5.1. RECOMMENDATION ................................................................................................ 18
5.1.1. To SSNIT ................................................................................................................ 18
5.1.2. To KsTU ................................................................................................................. 18
5.2. ABBREVIATIONS/REFERENCES ............................................................................ 19
5.2.1. LISTS OF ABREVIATIONS..................................................................................... 19
5.2.2. REFERENCE ............................................................................................................. 19
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KUMASI TECHNICAL UNIVERSITY INDUSTRIAL ATTACHMENT REPORT BY ABU FAUSTINA.
CHAPTER 1
1.0 EXECUTIVE SUMMARY
Kumasi Technical University (KsTU) is an institution of higher
learning institutions which enables its students to carry out their
internship in various organizations purposely to sustain them with
employment environment in the future and this concern the level 100
and 200 students have to conduct the internship attachment and make
a report on it after completion.
Then, it is in these views that as an undergraduate student in level 200,
AAIS department I have carried out my internship in SSNIT sector. It
is located in Kumasi Asafo near KsTU.
The Asafo branch constitutes four (4) main units namely, the Benefit
Department, Data Entry unit, Account unit and the Compliance and
prosecution unit with each unit with separate investigators. I was fully
assigned to the Compliance and prosecution unit. This department is
responsible for management of applications for new establishment
registration, customers file Identification and prosecution of customers
for non-payment of contributions. The reporting time of duty is 7:40am
and work commence at 8:00 o’clock am, while closing time is 4:00
o’clock pm.
CHAPTER 2
The contribution rates and distribution under Act 766 and PNDC Law
247
Under the Act 766, out of the 18.5%, the employer remits 13.5% to
SSNIT within 14 days of the ensuing month to the mandatory First-Tier
Basic Social Security Scheme-SSNIT.
Out of the 13.5% with SSNIT, 2.5% is remitted to the National Health
Insurance (NHIS) towards the member Health Insurance. Employer
pays the 5% to the Mandatory Second Tier Occupational Scheme
which is privately managed by Trustees approved and licensed by the
Board of National Pension Regulatory Authority (NPRA).
2.1.3. CORE FUNCTIONS OF THE TRUST
Collect contributions
Manage records on members
Invest the funds of the Scheme
Process and pay benefits to eligible members and nominated
dependants.
2.1.4. HOW THE TRUST WORKS
SSNIT has a decentralized operational system made up of the Area,
Branch, and Day Offices. An Operations Coordinator at the Head
Office co-ordinates all operational activities and reports to the General
Manager, Operations.
There are eight (8) Area Offices, fifty (50) Branches, twenty-three (23)
Day Offices and an Agency spread throughout the country.
2.1.5. FINANCING
The scheme is self-financing through the contributions of members and
returns on the investments of the funds. The new SSNIT Scheme (Act
766) is now referred to as the Basic National Pension Scheme (or Tier-
1 Pension Fund). It is a Defined-Benefit, partially funded scheme and
uses a scaled-premium method of financing. It is financed through the
combined contributions of the employees and employers as well as
investment income.
A significant portion of the benefits are derived from investment
income.
2.1.6. AFFILIATION
The Trust is a member of the International Social Security Association
(ISSA), an affiliate of the International Labour Organisation (ILO).
SSNIT is the first ISSA member south of the Sahara to convert its
Provident Fund scheme into a pension scheme in 1991.
2.1.7. AWARDS
1988: “Good Corporate Citizen Award” from the International
Social Security Association (ISSA).
2000: “Excellence in Innovation in Shelter Development” by the
Millennium Excellence Awards, Ghana.
2004: “Corporate Organisation of the Year 2004” by Institute of
Public Relations,Ghana.
2008: “ISSA Good Practice Awards Africa Competition”.
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KUMASI TECHNICAL UNIVERSITY INDUSTRIAL ATTACHMENT REPORT BY ABU FAUSTINA.
2.1.8. OPERARTIONS
The day-to-day administration of the Trust is headed by the Director
General who is assisted by three (3) Deputy Director Generals. There
is the Deputy Director General for the Investment and Development
Division, Deputy Director General in charge of Finance and
Administration and Deputy Director General responsible for
Operations and Benefits. The Director General and the Deputy Director
Generals are assisted by nine (9) General Managers who are in charge
of the following functions in the Trust.
The Board of Trustees are the Trustees of the scheme and they are
responsible for the policy direction of SSNIT. The Trustees have
representation from government, employers and workers. It is
constituted as follows:
1. A Chairperson
2. Two persons nominated by the President, at least one of whom is
a woman
3. Two representatives of Employers' Associations,
4. Four representatives of Organised Labour
5. One representative of National Pension Association
6. One representative of the Ministry responsible for Finance not
below the rank of a Director
7. One representative of the Security Services who is not a member
of the Ghana Armed Forces and
8. The Director General of the Trust
9. Company Secretary
2.1.10. OUR VISION
To be the model for the administration of Social Protection Schemes in
Africa and beyond.
2.1.11. OUR MISSION
To provide income security for workers in Ghana through excellent
business practices.
2.1.12. OUR VALUES
1. Professionalism (Ethical conduct, confidentiality and discipline)
2. Leadership (Empowerment)
3. Integrity (Accountable and Transparent)
4. Customer Focus (Service Excellence and Empathy)
5. Commitment (Passion)
6. Innovation
7. Team Work (Collaboration and Participation)
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KUMASI TECHNICAL UNIVERSITY INDUSTRIAL ATTACHMENT REPORT BY ABU FAUSTINA.
prosecution unit with each unit with separate investigators. I was fully
assigned to the Compliance and prosecution unit.
The unit has two distinct units, the prosecution unit and the compliance
unit which are both supervised by a supervisor. The compliance unit is
responsible for management of applications for new establishment
registration, conducts inspections to ensure customers (employers) are
paying their contributions, customers file Identification and
prosecution of customers for non-payment of contributions. Whereas
the prosecution unit also arranges all prosecution cases and ensures that
all defaulters are dealt with in accordance with the law.
CHAPTER 3
3.0 ACTIVITIES CARRIED OUT DURING TRAINING PERIOD
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KUMASI TECHNICAL UNIVERSITY INDUSTRIAL ATTACHMENT REPORT BY ABU FAUSTINA.
-Receiving
customers.
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KUMASI TECHNICAL UNIVERSITY INDUSTRIAL ATTACHMENT REPORT BY ABU FAUSTINA.
file, I have also learnt how court sitting and prosecution process is done.
Also how register members and establishment onto SSNIT. Data
capturing was also one key experience I have gained from this training.
3.2.2 MORAL EDUCATION; Working in SSNIT exposes one to various risks
or conditions that could happen if he/she does not take care in recording
data. It has thereby inculcated in me sympathy for SSNIT staff when
customers (SSNIT pensioners) do not receive their pay on time as
expected. Their task demands more time and carefulness.
3.4.0. METHODOLOGY
In order to ensure the success and effectiveness of this work I adopted
the following methods.
3.4.1. OBSERVATION
This method was used to study some of the activities that goes on at
operation room such as; worker-worker relation, worker entering data
in system, working responding to and preparing of CC, workers
attitudes towards work and the monitoring of staff.
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KUMASI TECHNICAL UNIVERSITY INDUSTRIAL ATTACHMENT REPORT BY ABU FAUSTINA.
3.4.2. PARTICIPATION
This method was used to acquire knowledge on the use of computer
software, data entry and analysis, filling of claim documents.
3.4.3. UNSTRUCTURED INTERVIEWS
Through interaction with the staff of SSNIT; important information
about their activities, services, historical background and the
organizational structure were obtained.
3.4.4. DISCUSSION
This method was employed to gather some of the activities going on in
the branch.
3.4.5. RESEARCH LIMITATIONS
Busy schedules of the staff made it difficult for discussions and
explanations to be asked for. Inadequate number of computers at the
unit was also a hindrance.
CHAPTER 4
4.0. KNOWLEDGE AND SKILLS APPLIED AND GAIN
It has broadened my knowledge in the field of SSNIT operations. The
training introduced me into the practical aspect of data entry.
It has improved my inter–personal relation skills especially working
with people with high level of education and with different background
and ethics. The new skill is not limited to that, but to know the
procedures of registering an establishment under SSNIT and
prosecuting defaulters.
4.1. CONCLUSION
The above mentioned work is what I did during the period of the IA
and I must say it has been worth undertaking since it has helped me a
lot both academically and socially. Through the help of my supervisor
and the other staffs of the SSNIT, I learnt a lot and it has broadened my
knowledge in the field of work environment. I will therefore thank the
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KUMASI TECHNICAL UNIVERSITY INDUSTRIAL ATTACHMENT REPORT BY ABU FAUSTINA.
CHAPTER FIVE
5.1. RECOMMENDATION
5.1.1. To SSNIT
Easy access to the internet.
Provision of adequate modern computers to foster faster
processing of data.
5.1.2. To KsTU
Easy access to the internet.
Attachment student should always be assign to the offices of
KsTU to help in the Departments and administration of the
school.
To the students, they have to be serious and follow well their
training because the training will help them in their future
working life.
I recommend that for students to know much in the field of
accounting, the computerized accounting programme should be
enroll in four (4) years for the award of BTech.
And lastly when it is time for student to go out on industrial
attachment, students should be given notice at the beginning of
the semester for students to be aware and planned their time well
for the program.
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KUMASI TECHNICAL UNIVERSITY INDUSTRIAL ATTACHMENT REPORT BY ABU FAUSTINA.
5.2. ABBREVIATIONS/REFERENCES
MS MICROSOFT
IA INTERNSHIP ATTACHMENT
CC CLEARANCE CERTIFICATE
5.2.2. REFERENCE
1. http://www.ssnit.org.gh (Access on 2nd September, 2019)
2. http://wwwblogspot.com/2014/07/industrial-attachment-report (Access
on 2nd September, 2019)
3. http://www.academia.edu/10075971/A_REPORT_ON_A_TWO_MONTH
_INDUSTRIAL_ATTACHMENT_AT_UNIVERSITY_OF_A_REPORT_ON_STUD
ENT_COMPULSORY_SUPERVISED_INDUSTRAL_ATTACHMENT_AT_THE
(Access on 17th September 2019)
4. http://www.slideshare.net/osofoeric/attachment-report (Access on
17th September 2019)
5. http://www.nyanja.yolasite.com/resources/INDUSTRIAL%20ATTACHME
NT%20REPORT.pdf (Access on 17th September, 2019)
6. https://www.scribd.com/doc/81691813/Osei-Afriyie-Samuel-s-
Industrial-Attachment-Report (Access on 27th September, 2019)
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