Salesforce Community Cloud

Certification Test 2- Consultant Practice

Test
Pregunta 1:
What must your enable at the User level to ensure External Users are able to view
Knowledge?

A. Assign the "Knowledge User" Permission Set

B. Check the Data Categories you want to be Visible

C. Check "Knowledge User"

D. Check "KnowledgeOne" User

E. Assign the "Knowledge One" Permission Set

(Correcto)
Pregunta 2:
Dartboard Manufacturing International are ready to add their distribution partners to
their existing Community. What steps would an Administration take to do this?

A. Add the Member Profile to the Community then Enable the relevant Account as a
Partner Account and enable the contacts as Partner Community Users

B. Enable the relevant Account as a Partner Account and enable the contacts as Partner
Community Users
(Correcto)

C. Navigate to the Contact Record and Enable the Contact as a Community User

D. Add the Member Profile to the Community

Pregunta 3:
You have created a custom object to list all upcoming company events, including speaker
bio's and location and now wish to expose this publicly on your Customer Community.
How are you are able to edit the public access settings?
Select 2 answers

A. Go into the Community Manager and select the objects that are available publicly

B. Go into the Setup Menu >> Profiles >> edit the object settings on the guest community
profile
(Correcto)

C. Go into the Community Builder and navigate to settings and click on the hyperlink to
the Guest User Profile
(Correcto)

D. Go into the Community Page Manager and update the Page Access control to Public

E. Install the Community Object Permissions Manager from the AppExchange for
advanced data sharing options.

F. Add the sample code provided on help.salesforce.com to the head markup and add the
object name you want to expose publicly
Pregunta 4:
Universal Containers is building a Customer Community for individual customers and
needs to use Person Accounts. In what two ways is project implementation affected by
this choice?

Choose 2 answers

A. Only the Customer Community License can be used with Person Accounts

B. A Person Account can only be merged with another Person Account

(Correcto)

C. No role hierarchy can be used with Person Accounts

D. New page layouts need to be added for Person Accounts

(Correcto)
Pregunta 5:
Which tool should a Community Manager use to view and monitor the Community's
activity

A. Dashboard
(Correcto)

B. Administration

C. Custom Object

D. Third-party business intelligence tool

Pregunta 6:
How should a Community Manager allow users to self-register for a Community

A. Enable "Allow external users to self register" in the Community Management console
(Correcto)

B. Add self-registration links to the login page

C. Configure custom email to Salesforce service and request that users send an email to
get access

D. Modify the login page to automatically redirect to a user registration page for self-
registration
Pregunta 7:
Universal Containers needs to provide partners with Opportunity management. The
Opportunity tab needs to be visible to partners in the Community. How should the
Salesforce Admin fulfill this requirement?

A. Update the partners user record for Opportunity management

B. Create an Opportunity for all partner accounts in the internal organization

C. Select Opportunity in the available tab list in Community Management Administration

(Correcto)

D. Develop a custom tab component and make visible in Community setup

Pregunta 8:
ACME Enterprises wish to establish two Customer Communities one for their VIP
Customers and another for all Customers. ACME enterprises do not require different
functionality from each Community but rather wish to increase the level of personal
interactions from staff in the VIP community.
How should the Administrator at ACME Enterprises configure access to the Community?

A. Profiles

B. Permission Sets
(Correcto)

C. Chatter Groups

D. Sharing Rules

E. Public Groups
Pregunta 9:
Universal Containers wants Partners to participate in the sales pfocess. Partners need to
be able to collaborate with each other and with Universal Containers' sales team. What
should a consultant recommend to meet this requirement?

A. Create Partner Users in the main org so that Partners can access Lead, Opportunities,
and other Sales objects. Create a private Chatter group and select "Allow Customers".

B. Create Partner Users in the main org so that Partners can access Leads, Opportunities,
and other sales objects. Create a public Chatter group and select "Allow Customers".

C. Create Partner users in the Community org so that Partners can access Leads,
Opportunities, other sales objects, and the partner Chatter group.

D. Create a new Community using Partner Central template and make necessary
declarative configuration updates.
(Correcto)
Pregunta 10:
Partners of Universal Containers need to view the contracts, latest policies, and other
partnership details. What should a consultant recommend to meet this requirement?

A. Add Account as a Salesforce object in the navigation menu

(Correcto)

B. Create a Visualforce page, make it accessible by partner profile, and make it available in
the Community

C. Create a Lightning page, make it accessible by partner profile, and make it available in
the Community

D. Create a new layout for Account object and make the layout as default for partners in
the Community
Pregunta 11:
Partners of Universal Containers need to view the list of converted deals when they first
log in. What should a consultant recommend to meet this requirement?

A. Set the Opportunity object page as a "Default" page

B. Enable Opportunity object page as the "Landing" page

C. Add "List View" Lightning Component to Home Page

(Correcto)

D. Override "Page Priority" setting and set priority for Opportunity object to "1"
Pregunta 12:
VP of Sales wants to provide geo-based proximity feature to Partners. What should a
consultant recommend to meet this requirement? Choose 2 answers

A. Install one of the proximity apps from AppExchange

(Correcto)

B. Create a Visualforce page, make it accessible by partner profile, and make it available in
the Community

C. Create a Lightning page, make it accessible by partner profile, and make it available in
the Community

D. Build a Custom Lightning Component

(Correcto)
Pregunta 13:
Universal Containers heavily uses HTML Editor component to display rich content. They
have received feedback saying the latest news and announcements section doesn't always
show the latest content. What should a consultant recommend to improve the situation?

A. Replace all instances of HTML Editor component with Rich Content Editor component
so that the content is immediately refreshed after it's updated by the business operations
team

B. Enable "News Feed" in Content Management and replace all instances of HTML Editor
component with News Feed component

C. Add a step in the process to make sure Community is always published after any
content is approved
(Correcto)

D. Create a public Chatter Group and use "Announcement" feature instead of using HTML
Editor component for news and announcements
Pregunta 14:
Universal Containers wants to launch a new Community for its partners. In the first
release, partners need to be able to download collateral and register deals. In a later
release, partners will be able to participate in discussions as well. What should a
consultant recommend to meet the requirements?

A. Uncheck "Allow Discussions" setting in Content Management

B. Deactivate Discussions page in Community Builder

C. Remove Discussions tab/item from Navigation Menu

D. Remove the Discussions label in the property Editor for the components
(Correcto)
Pregunta 15:
Universal Containers recently launched a Community for its customers. Customer Service
team wants customers to help each other by engaging in discussions and answering each
other's questions. What should a consultant recommend in order to encourage
customers?

A. Add Reputation Leaderboard component on the Home Page

(Correcto)

B. Create an exclusive Chatter Group for highly engaged customers, and renew their
membership based on their level of engagement every month

C. Allow customers to add content by making them content managers, and showcase their
collaboration in the community using Announcements feature

D. Promote highly engaged customers to Community moderators, thereby encouraging

other customers to follow suit
Pregunta 16:
Universal Containers recently launched a Community. Support team has received
feedback that some articles aren't showing up in the search results for unauthenticated
users. What should Community Cloud Consultant check first while troubleshooting the
issue?

A. All article types are added to the Search Results component

B. Public articles have "Public Knowledge Base" channel selected

(Correcto)

C. OWD for all article types are Public

D. All article types are added to every community user profile including guest user profile
Pregunta 17:
Capricorn Coffee Company is planning to launch a Community for its coffee growers,
franchisees, and customers. Customers will be able to buy coffee products online and
have them delivered at their address. Alternatively, they will be able to pick up ordered
products at a franchisee location. To guarantee freshness, customers will be advised to
pick up certain products at a local franchisee location. Coffee growers are interested in
buying trends in various regions, and the company will make this data available to them.
Customer will use Customer Community licenses, while growers and franchisees will use
Partner Community license. What sharing capabilities should be used to meet this
requirement?
Choose 2 answers

A. Sharing Sets
(Correcto)

B. Sharing Rules

C. Apex Managed Sharing

(Correcto)

D. Manual Sharing
Pregunta 18:
Universal Containers has recently launched a Community for its vast retailer network.
Retailers are able to collaborate with other retailers around topics, however retail
managers aren't able to see records owned by their peers and subordinates. What needs
to be done in order to resolve the issue?

A. Retail managers need to be put in the executive role in the role hierarchy

B. Retail managers need to be given super user access

(Correcto)

C. A Sharing Rule needs to be created

D. A Sharing Set needs to be created

Pregunta 19:
What is the maximum number of keyword list criteria in Moderation Settings your
Salesforce Org (not Community) can have?

A. 40

B. 30
(Correcto)

C. 50

D. 20

E. 10
Pregunta 20:
What is the maximum number of communities that can exist in one Salesforce org?

A. 100
(Correcto)

B. 50

C. 300

D. 200
Pregunta 21:
Universal Containers wants to generate awareness around its latest product that was
launched recently with its expanded partner network. Marketing team has created video
content around the new product, which is currently hosted on a well-known CMS system
and is publicly available. How should Universal Containers render this content on the
Partner Community?

A. Use CMS Connect

B. Use Rich Content Editor component

(Correcto)

C. Use standard Frame component

D. Create custom component

Pregunta 22:
Universal Containers has a fully branded website and wants to show some of the same
content on the Community. Content is stored inside a legacy in-house CMS which requires
authentication. What should the Community Cloud Consultant recommend?

A. Reuse content using CMS Connect

B. Reuse content using HTML Editor component

C. Reuse content using Rich Content Editor component

D. Recreate content in the Community in the short-term, migrate out of legacy in-house
CMS in the long term
(Correcto)
Pregunta 23:
Universal Containers has recently acquired a well known container manufacturing
company. Acquisition contract mandates a fully functional B2B Community for existing as
well as new partners, and the team has been given a very aggressive timeline in order to
prevent any potential legal issues. Community needs to support all the aspects of
manufacturing industry use case. What could be the best possible option for the
Marketing team to stand up the new Community with minimum effort?

A. Lightning Bolt
(Correcto)

B. Partner Central Template

C. Customer Service Template

D. Tabs + Visualforce Template

Pregunta 24:
Universal Containers has recently sold one of its divisions to one of its competitors. The
legal contract mandates that a basic self-serve Community needs to be created as a stop-
gap, until support team has the capacity to handle high support request volume.
Community needs to support Search, access to reports and dashboards, and CRM
Content. What could be the bets possible option to stand up the new Community with
minimum effort?

A. Build your own template

B. Tabs + Visualforce template

C. Lightning Bolt

D. Customer Service Template

(Correcto)
Pregunta 25:
Universal Containers is ready to launch a new Community for its customers. Customers
will be collaborating with each other, and there's a need to moderate the discussions. VP
of support has a list of keywords that need to be flagged. In total there are 5200
keywords. How many Rules need to be created in order to cover all the keywords?

A. 1 rule
(Correcto)

B. 2 rules

C. 520 rules

D. 3 rules
Pregunta 26:
Universal Containers has recently launched a Community for its customers. Support team
is getting feedback from internal staff that new articles are not appearing in the
community. What should be done in order to make sure that new articles always appear
in the community once they are approved and published?

A. A step needs to be added in the publishing process to manually map all the new articles
to a Topic in the Community

B. Lightning Knowledge must be enabled, and Community profiles need to be given access
to all record types for articles

C. Classic Knowledge must be enabled, and Community profiles need to be given access to
all article types

D. "Automate Topic Assignment" needs to be enabled inside Content Targeting

(Correcto)
Pregunta 27:
Universal Containers needs to provide partners with Opportunity management. The
Opportunity tab needs to be visible to partners in the Community. How should the
Salesforce Admin fulfill this requirement?

A. Update the partners user record for Opportunity management

B. Create an Opportunity for all partner accounts in the internal organization

C. Select Opportunity in the available tab list in Community Management Administration

(Correcto)

D. Develop a custom tab component and make visible in Community setup

Pregunta 28:
Regional Containers have asked you for help in setting up their Custom Domain for their
Customer Community so that the community URL looks like it is hosted on the company
website. Why type of record will you need to add to the DNS in order to achieve this?

A. MX Record

B. CName Record
(Correcto)

C. TXT Record

D. AAAA Record

E. NS Record
Pregunta 29:
You have spent the last two weeks getting your community ready for the prime time and
have recently deployed your configuration to production and now wish to make it publicly
available. What steps do you take to do this?

A. The community will automatically activate when you add users to it.

B. Deploying to production automatically enables the community.

C. Go into the Community Manager >> Administration >> Settings and Activate the
Community
(Correcto)

D. Go into the Community Builder >> Settings and Activate the community

E. Go into the Community Manager >> Administration and Activate the community
Pregunta 30:
Northern Trail Outfitters has a Customer Community for viewing discussions and
Knowledge articles. The Customer Support team needs to add custom fields on articles for
internal comments and additional references. What is the most efficient way for the
Salesforce Admin to hide the custom fields from customers?

A. Create separate articles without these custom fields for the Customer channel and
include in
the Community

B. Update the customer profile by removing access to these custom fields on all article
types
(Correcto)

C. Modify the article detail page with custom Lightning Components that hide these
custom fields

D. Override the article detail page with a custom Visualforce page and hide these custom
fields
for customers
Pregunta 31:
Universal Containers builds a self-service Community. They need to delegate moderation
activities (e.g. removing flags) as well as editing and deleting content to certain members.
Which two things should the Salesforce Admin do to meet this requirement? Choose 2
answers.

A. Assign the "Moderate Communities Feeds" permission to these members.

(Correcto)

B. Activate a moderation rule for certain members.

C. Assign the "Moderate Communities Files" permission to these members.

(Correcto)

D. Activate "Allow Members to Flag" for certain members.

Pregunta 32:
Universal Containers needs to use capabilities, using the Customer Service (Napili)
Template, in Salesforce Communities to enable Social Sign-on for their customers.
What should the Salesforce Admin do to enable users to use their Social Sign-on?

A. Set up the authentication provider for Social sites and add the Social Sign-on
component to the login page.
(Correcto)

B. Configure Community Sign-on at the social web site to make sure the user is
authenticated and provided access.

C. Create a custom login page with Social Sign-on capabilities, including authentication
providers.

D. Enable Social Sign-on in the Community management preference menu.

Pregunta 33:
Universal Containers needs to allow customers to self-register for their Community for
customers. Existing contacts must be given Community access without creating duplicate
contacts.
How should a Salesforce Admin perform this task?

A. Customise the CommunitiesSelfregcontroller Apex controller to identify duplicates and

show an error message during registration.
(Correcto)

B. Uncheck the option Allow Duplicates in Salesforce in Community Management.

C. Create a validation rule to prevent duplicates and show an error message.

D. Develop a batch process that will delete duplicate contacts in the Community and
reassign users to existing contacts.
Pregunta 34:
Universal Containers built a Community using the Customer Service (Napili) Template.
They want the Salesforce Admin to enable multilingual support for their Community.
Where can the Salesforce Admin configure the languages supported for this Community?

A. Community Settings.

B. Site.com Studio.

C. Force.com Sites.
(Correcto)

D. Community Builder
Pregunta 35:
Universal Containers needs to announce their upcoming Annual Conference to all
members of their Customer Community.
In which two ways should this be set up? Choose 2 answers.

A. In the Community Workspaces, target all Recommendations to a new Audience Type.

B. In Community Builder, add the Featured Recommendations Component to the page.

C. In the Community Workspaces, create the Recommendation.

(Correcto)

D. In the Community Workspaces, add a new Custom Recommendations Channel.

E. In Community Builder, add the Recommendations Component to the page.

(Correcto)
Pregunta 36:
Northern Trail Outfitters uses Salesforce internally and needs to launch a Community for
their customers.
- Northern Trail Outfitters works with a survey partner and needs to extend that capability
to the Community users.
- Northern Trail Outfitters works with an electronic signature partner and needs to extend
that capability to the Community users.
- This Community needs to be built with the Customer Service (Napili) Template. All
integrations must be mobile-first.
- Both partners have Community Lightning Components available.
What should a Salesforce Admin do to accomplish this task?

A. Design and develop an API-level integration with the survey and electronic signature
partners and make it available for Community users.

B. Design and develop custom Community Lightning Components for surveys and
electronic signatures.

C. Install and configure the Community Lightning Components for surveys and electronic
signatures available from the two partners.
(Correcto)

D. Install and configure the non-Lightning Components for surveys and electronic
signatures available from the partners.
Pregunta 37:
Universal Containers wants to build a Community for all their employees. Currently, some
of their employees are NOT Salesforce users.
How should the Salesforce Admin enable access to the Community for the users who are
currently NOT Salesforce users?

A. Create the users as contacts and enable them as Community users.

(Correcto)

B. Allow the users to self-register to the Community.

C. Add the users to the Community as members.

D. Create the users in Salesforce and add their profile to the Community.
Pregunta 38:
Universal Containers build a Community on the Customer Service (Napili) Template. The
Salesforce Admin customised a few pages by adding custom-built Lightning components.
The Salesforce Admin upgraded the template to the latest version.
What is the status of the custom Lightning components on the page after the upgrade?

A. The Lightning components are on the page, but will NOT load until the Community is
published.

B. The Lightning components are NOT on the page, but are available in the Community
Builder

C. The Lightning components are neither on the page nor in the Community Builder

D. The Lightning components are on the page and load as expected.

(Correcto)
Pregunta 39:
Northern Trail Outfitters launches a Partner Community using Salesforce tabs and
Visualforce. Opportunities needs to be the selected tab for the Community user.
What should Salesforce Admin do to fulfill this request?

A. Set the Opportunity tab as the first tab in the selected tabs in Community Management.
(Correcto)

B. Configure Opportunity as the default landing page in Community Settings in Setup.

C. Enable the Opportunity page as the landing page on the Community user guide.

D. Set the Opportunity object page as the landing page in the Community Builder.
Pregunta 40:
Universal Containers builds a Community on the Customer Service (Napili) Template. The
Community Manager needs to add rich content and collaboration capabilities (e.g. feed
and publisher) to an existing object page.
What is the fastest way for the Salesforce Admin to do this in Community Builder?

A. Create an object page, add the components, and publish.

B. Edit the object page, add the components, and publish.

(Correcto)

C. Install the collaboration Lightning app, add the app components to the page, and
publish.

D. Add a page variation, add the components, set the page as active, and publish.
Pregunta 41:
Northern Trail Outfitters is planning to launch a Community for their partners. Partner
Sales Managers need to view Partner Sales Rep records.
What is the most efficient way for the Salesforce Admin to fulfill this requirement?

A. Provide Super User Access to Partner Sales Reps.

B. Create a criteria-based Sharing Rule.

C. Set the number of partner roles to two.

(Correcto)

D. Enable the Partner Saels Manager as Super Admin.

Pregunta 42:
Universal Containers houses their order information in their legacy backend systems.
Customers need to see their orders fro mthe back office in their customer-facing
Community.
- The existing Salesforce Org (which hosts the Community) has integration with the
backend legacy system using Salesforce Connect.
- Customer users only need to see their orders in the Community.
- Orders are currently public read-only.
- Customer users need to access fields that are already part of the existing integration.
What two things should the Salesforce Admin do to meet these requirements?
Choose 2 answers

A. Leverage existing integration with the legacy System.

(Correcto)

B. Create a new integration with the Legacy System for customer users.

C. Update the customer user Profile and give them the "View all" permission on the
integration object.

D. Set the External Users' Organization-Wide Defaults to Private for external objects.
(Correcto)
Pregunta 43:
Universal Containers recently build a Community for their customers. They would like to
allow access of files maintained in their Sharepoint server with customers.
Which Salesforce feature should the Salesforce Admin recommend?

A. Files Sync

B. Content Library

C. Chatter and Files

D. Files Connect
(Correcto)
Pregunta 44:
A Salesforce Admin enables "Allow Members to Flag" in Community Management.
Which two content types can member flag as inappropriate?
Choose 2 answers

A. Articles

B. Files
(Correcto)

C. Posts and Comments

(Correcto)

D. Topics
Pregunta 45:
A Salesforce Admin added a Recommendation component in the Community Builder. The
Page displays correctly in the Community Builder. However, the Recommendation
component does NOT display in the Community.
What is the most likely cause of this issue?

A. Recommendation is NOT enabled for the community.

B. Members do NOT have permissions to see recommendations in the Community.

C. The page changes with the recommendation component have NOT been published.
(Correcto)

D. NO recommendation exist for this Community.

Pregunta 46:
Universal Containers need to set up a custom domain to create a branded Community
experience with increased domain security.
Which three steps should a Salesforce Admin take to meet these requirements?

A. Configure profile/permissions for a Public user.

B. Add the certificate that supports the specified domain.

(Correcto)

C. Select the option to allow Advanced Security in Community Management.

D. Create a new certificate using Certificate and Key Management.

(Correcto)

E. In Setup, select Domains and click Add a Domain.

(Correcto)
Pregunta 47:
Universal Containers is setting up their moderation settings on their Community. They
have developed 7585 keywords to monitor.
What is the minimum number of keyword lists needed to accommodate all 7585
keywords?

A. 4
(Correcto)

B. 2

C. 3

D. 5
Pregunta 48:
Universal Containers need to launch a Community within 2 weeks. Everything must be
driven by configuration with no custom code or AppExchange components.
The following are the requirements for their Community:
- Branding is limited to the logo and company colour palette.
- Chatter Groups will be used for private product collaboration.
- Users should be able to submit a support case
- Users should be able to view invoice information (external object using Salesforce
Connect)
- Users should be able to view order information (saved in the Standard Order object in
Salesforce)
Which three requirements can be accomplished with the Customer Service (Napili)
Template?
Choose 3 answers.

A. Branding is limited to the logo and company colour palette.

(Correcto)

B. Chatter Groups will be used for private product collaboration.

C. Users should be able to submit a support case

(Correcto)

D. Users should be able to view invoice information (external object using Salesforce
Connect)
(Correcto)

E. Users should be able to view order information (saved in the Standard Order object in
Salesforce)
Pregunta 49:
Universal Containers' Community is built on the Napili template. The community lets
members access their Account page. The project manager needs to customize the Account
record detail page and only show the record details.
What two things should the Salesforce Admin do to perform this task in Community
Builder? Choose 2 answers

A. Add a page variation to Account detail page, add the record detail component, set the
page variation as Active, and publish.
(Correcto)

B. Edit the Account record detail page, remove the components NOT needed, and publish.

C. Make a copy of the Account detail object, remove the components NOT needed, and
publish.

D. Create a standard page, add the Account record detail component, and publish.
Pregunta 50:
Universal Containers needs to provide public access to some Knowledge articles in the
Community. Articles are associated to the Public Knowledge Base channel, but are NOT
visible in the Community.
How should the Salesforce Admin troubleshoot this issue?

A. Create a Featured Topic in the Community Builder to display articles.

B. Check the Article type permissions on the Guest User profile.

(Correcto)

C. Create a new data category specifically for Guest Users to display articles.

D. Enable public access for the Community in Setup and the Guest User profile.
Pregunta 51:
Universal Containers recently rolled out a Community to their partners.
The internal sales team has the following requirements for internal users:
- Ability to support the addition of 50 new partners every month.
- Ability to pass leads to the partners.
- Continue to have access to the leads after transfer to partners.
- Access to the opportunity when the partner converts the lead.
- Leads should be visible to only the partner who is working on the lead; other partners
should NOT have access to the lead.
Which sharing option should the Salesforce Admin choose to meet the requirement for
internal users?

A. Create a sharing rule to share leads and opportunities to internal users.

B. Use sharing sets to share leads and opportunity to internal users.

C. Create a public group and include partners and share records to the public group using
sharing rules.
(Correcto)

D. Allow partner users to manually share the leads and opportunities with internal users.
Pregunta 52:
Northern Trail Outfitters needs to provide support to all customers in their Customer
Community, including customers who have NOT logged in. Currently, customers can only
view Knowledge articles if they are logged in.
What should the Salesforce Admin do to make sure that Knowledge articles are visible to
unauthenticated users?

A. Modify the customer profile to include all Knowledge articles types and fields to help
customers view articles without login.

B. Make the article detail page available for unauthenticated access to help customers
view articles without login.

C. Update the channel for all Knowledge articles to include Public as a channel to help
customers view articles without login.
(Correcto)

D. Create custom Community pages with components for Knowledge articles and make
them available for guest user profiles.
Pregunta 53:
Universal Containers has built Visualforce pages for the bid process with integration to
their on-premise system, and they use these pages internally. Universal Containers wants
to launch a Community and reuse these pages for their contractors and vendors.
Community members should be able to:
- Search and find articles on standard operating procedures.
- Submit invoices and receive status updates.
- Submit bids and receive updates.
How should the Salesforce Admin build this Community?

A. Build a community in the external website and integrate with Salesforce for bid
processes and other information.

B. Provide access to the internal Salesforce org and limit access by profiles.

C. Select the Site.com Template with the Navigation menu for invoices and bid processes.

D. Use the Salesforce Tabs + Visualforce template and add the tabs for different
requirements.
(Correcto)
Pregunta 54:
Which three Salesforce editions/user license combinations allow external users to access a
Community on Salesforce1?
Choose 3 answers

A. Performance Edition/Customer Community.

(Correcto)

B. Professional Edition/Customer Community.

C. Database.com Edition/ Customer Community.

D. Unlimited Edition/Customer Community.

(Correcto)

E. Enterprise Edition/Customer Community Plus.

(Correcto)
Pregunta 55:
Universal Containers needs to match the colour scheme of their Customer Service (Napili)
Template-based Community with Universal Containers' branding colours.
What is the most efficient way to accomplish this task?

A. Select an available colour scheme inside the Branding Editor that most closely matched
the company's branding colours.

B. Download HTML/CSS from the company's website and upload it inside the Community
Builder.

C. Upload the company logo to generate a colour palette that matched the company's
branding colour.
(Correcto)

D. Get HEX codes for branding colours from the company's website and manually add
them inside the Branding Editor.
Pregunta 56:
Universal Containers needs to create a Navigation link to the company's website inside
their Customer Service (Napili) Template-based Community.
Which standard functionality should be used to accomplish this task?

A. Upload an HTML header in Community Management with Javascript that contains a link
to the external website.

B. Create a rich text field inside the Navigation object and include the website URL as an
href link.

C. Create a Navigation menu item inside Community Builder with External URL type.
(Correcto)

D. Update the Default Website Link property inside Property Editor to the company's
website.
Pregunta 57:
Universal Containers plans to use person accounts for their external consultants. They
need to allow their consultants to register using the Community.
How can a Salesforce Admin enable this capability in Community using configuration?

A. Provide a link to a custom web page that allows external consultants to register and use
Salesforce API to create Person Accounts.

B. Add a Person Account option to the user registration page and have the option selected
by default.

C. Enable Allow External Users to Self-register in Community Management and leave the
account field blank.
(Correcto)

D. Allow users to self-register and create a workflow to update contacts to Person

Accounts.
Pregunta 58:
When testing the Community, the Salesforce Admin notices that the Knowledge tab is
NOT visible to all partner Community users.
What should the Salesforce Admin do to fix this problem?

A. Create a Knowledge article and make it visible to the appropriate channel.

B. Edit the Partner Community profile so that the Knowledge tab is visible.
(Correcto)

C. Update the Admin profile so that the Knowledge tab is visible.

D. Add the Global Header permission set to all Community users.

Pregunta 59:
A Salesforce Admin needs to enable public access, such that Community collaboration
features are accessible to guest users.
How should the Salesforce Admin perform this task?

A. Create public-free web pages and use Community only for authenticated users.

B. Create Force.com sites and update guest user login access.

(Correcto)

C. Allow users to access the Community with guest user login credentials.

D. Enable "Public can access the community" checkbox under General Settings in
Community Builder.
Pregunta 60:
Universal Containers builds a Partner Community for their dealers. They set up the partner
account with two roles to represent sales employees and their managers.
After going live, the dealerships inform Universal Containers that they need a CEO type of
access for specific users who need to access all the date on the partner account.
How should the Salesforce Admin fulfill this requirement?

A. Assign Super User access to the CEO partner user on the Contact page.

B. Promote the CEO partner user to delegated admin on the partner account.

C. make the CEO partner user the owner of the partner account.

D. Add a third role to the partner account hierarchy for the CEO partner user
(Correcto)
Pregunta 61:
Universal Containers needs to provide Super User Access to a few end users. Their end
users are assigned several license types for these Communities:
- Customer Community
- Customer Community Plus
- Employee Community
- Partner Community
Which two license types allow a Sales Admin to provide Super User Access to the end
users in this Community?
Choose two answers.

A. Employee Community License

B. Customer Community Plus License

(Correcto)

C. Customer Community License