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SAP Mobil Bakım Yönetimi

Bereket Enerji

INTERNAL
Ajanda

• SAP EAM Liderliği


• SAP EAM Çözümleri
• SAP Work Manager Fonksiyonları Özeti
• SAP Work Manager Referans Müşterileri
• SAP Work Manager Fayda Analizi
• Appendix
• Endüstri Benchmarkları

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ INTERNAL 2


EAM SAP Liderliği
Operate - Market Size and Vendor Shares

Digital Assets Market Opportunity Forecast (€B) Digital Assets Market Share 2017 (in %)
6.3%
€7.3B CAGR(19-22) Overall Market Share , YoY growth Cloud Market Share , YoY growth
€6.9B (in %) (in %)
€6.5B
€5.6B €6.0B 9% ,
SAP IBM 8% , 3%
13.5% 3%
€5.2B 3,3 3,7 5% , 3% ,
2,5 2,9 Infor SAP
2,2 3% 41%
1,8 5%, - 2%,
Oracle Oracle
1% 11%
-2.7% 5% , 2% ,
1,3 1,3 1,2 1,2 1,2 1,1 IBM Infor
4% 11%
3% , 1% , 93%
ABB Microsoft
5%
2,1 2,2 2,3 2,3 2,4 2,4 2.0% 2% , 1% ,
IFS Cegid
12% 34%
Others 70% , 11% Others 84% , 26%
2017 2018 2019 20202 2021 2022
Maintenance License Cloud
• SAP – SAP EAM remains best-suited to companies fully committed to using SAP ERP as a
platform (such as ERP Central Component [ECC] and S/4HANA). Not considered as a
• Increasing acceptance of cloud as a deployment option has led to the practical candidate for a stand-alone EAM implementation or integrations with non-SAP ERP
growth of EAM deployments in the cloud, but the response by large, systems.
established EAM vendors has been slow
• GE – Offering an end2end asset management suite, on Predix IoT platform. Bought
• Complex requirements and customization of existing systems are the
Meridium, market leader in Reliability Centered Maintenance
primary impediments to the adoption of cloud-based EAM
• IIoT is having a major impact on the way in which organizations
monitor, maintain and optimize their critical and high-value assets • IBM –Its Maximo Asset Management product is positioned within Watson IoT group and
moving from costly break-fix models to far more efficient and effective ~70% of customers are on the latest software release
proactive maintenance regimes • Oracle – now providing EAM in the cloud and analytic capabilities and has started
articulating its story around Digital Twin
• IFS & Infor – leverages deep understanding of heavy manufacturing, utilities, A&D and High
*includes sustainability
© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ INTERNAL Sources: CMI Market Model 2018 Tech. Partnership with Microsoft to offer IoT business connector; expect to see industry
4
specific solutions for aviation, mining, oil pipeline mgmt., etc.
SAP EAM Çözümleri
The E2E SAP EAM Architecture

AIN
Asset 3D VE Service
• To view, sort and analyze BI data. Manufacturer Provider
• Self-service data visualization.
Manage suppliers, catalogues,
bids, service procure, negotiate.
Central hub for linking equipment Resource Allocation
in a collaboration ecosystem Talent management, time and
Scheduling WO Scheduling attendance management.
Lumira/BO MRS Manage part-time workers,
seasonal staff, and contractors.
PdMS, ASPM ERP MM
3D VE PM PPM, PS
AA, FI-CO
LAM DMS, Utopia
OpenText
• Predictive Maintenance • Reliability Centered • Preventive Planning
• Asset Health Monitoring Maintenance • Maintenance Notification Work Manager
• Machine Learning • Failure Mode Effect AnalysisAssets • Maintenance Order Creation 3D VE
• Vibration Analysis • Criticality assessments Maintained in PM • Measuring Point linked with MII EHS
• Virtualization • Risk Based Inspections
MII WCM
3D VE • Maintenance Order Execution
• Relevant Risks • Meter Readings
• Safety Measures • GIS Integrations
• Work Clearance • Online / Offline
• Real time Asset Performance KPIs
• Control Inspections • Visual work instructions
• Condition-Based Maintenance
• Management of Change • Augmented Reality
• Automatic Actions upon events
• Incidents Management
• Virtualization
• Measuring Point linked from PM
IoT Client Device Integration • Energy Monitoring PCo Machine / Asset Integration
Assets in the Field (External Scenarios) Assets in Shop Floor / Operations (Industrial Scenarios )

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ INTERNAL 6


Work Manager Fonksiyonları Özeti
SAP standard solutions for SAP ERP and SAP S/4HANA
Inspect, maintain, and repair assets; manage inventory

SAP Work Manager SAP Inventory Manager

Asset Management Condition Monitoring


 Complete work orders and capture all relevant data Material Management
• Take measurements and readings  Speed receipt / back-order reporting
 Access to asset location, repair history, work order
details, materials needed • Conduct operator rounds to-and-from shipping/receiving
 Create notifications or work orders • Perform inspections such as for  Perform physical and cycle counts
 Linear asset management maintenance, compliance, and quickly
 Integration with GIS (Esri) Environmental, Health and Safety  Check availability of materials while
 SAP 3D Visual Enterprise Viewer embedded on-the-job
• Get automatic alerts for measurements
 Crew management  Accept and distribute incoming
 Inspection rounds outside the safe range materials by purchase order
 SAP Multiresource Scheduling integration (MRS) • Quickly create notifications based on  Warehouse management processes
 Augmented reality component current location and equipment

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ INTERNAL 8


SAP Work Manager
Capabilities
Multiple deployment options: On-Premise, Cloud or HEC
Complete work orders and capture all relevant data
Access to asset location, repair history, work order details, materials needed
Create notifications or work orders
Master data integration
 Create, update, display equipment and functional locations unrelated to work orders and
notifications
 Install and uninstall of equipment
 Edit equipment and functional location characteristics
 View measurement reading history related to equipment/functional location measurement
point
 View orders and notifications history related to equipment and functional location
 View orders and notifications related to equipment and functional location
 View equipment and functional location Bill Of Materials
Upload and download of attachments
Linear asset management
Inspection rounds

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ INTERNAL 9


Typical Asset Intensive Workforce Mobilization

Crew Management GIS


• Manage crews & vehicles • Locate jobs/assets on maps
• Reassign jobs • Find best route
• Locate other crews and
points of interest
• View geo-fences to avoid
unauthorized areas

Automated Debriefing
• CATS time tracking
• Parts & materials Attachments
• Photographs
• Documents

Location Based Services Safety


&
• Track crews in real-time via GPS Communications
• Capture geo-tags • Automated distress calls
• Track job and work status and • Real-time permits/tag-outs
progress • Multi-party messaging

Intelligent Scripting Measurements & Readings Interactive 3D Schematics


• Perform multi-point inspections • Capture with barcode, • View part and asset assemblies
• Perform branched diagnostics Bluetooth and peripherals • Initiate tasks and transactions
• Perform complex work orders • Machine to machine from therein

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ INTERNAL 10


SAP Work Manager 6.5
Platform and language support

Platforms supported*
 Windows 7, 8 and 10 support – Windows Presentation Foundation (WPF) client
 Windows 10 laptop and tablet
 Windows 8.1 Pro tablets
 Windows 8 Pro tablets
 Apple iOS versions 10.x, 11.x
 Android versions (phone and tablet) 6.x, 7.x

Languages supported
 English, Arabic, Czech, German, Spanish, French, Hebrew, Hungarian, Italian,
Japanese, Korean, Polish, Portuguese, Romanian, Russian, Slovakian,
Swedish, Turkish, Serbian, Simplified Chinese

*Supported platforms for SAP Work Manager 6.4

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ INTERNAL 11


SAP 3D Visual Enterprise Viewer – Android & iPad

3D Work
Instructions

 Assembly
 Installation
 Maintenance
 Repair / Service
 Training

Analytics

Integrated SDK

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ INTERNAL 12


Work Manager Referansları
Work Manager – Global’de ve Türkiye’de yoğun kullanım.
SAP Work Manager Referans müşterilerinin bir kısmı
Oil & Gas
Power Water & Gas Transportation Defense
Chemical

IM&C

Mining

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ INTERNAL 14


Process Apps Drive Value in Multiple Areas

Realized or expected
Benefit Range Syclo App
Value source improvement from Syclo Apps

Improve First-Time Fix Rates 15% - 20% • Work Manager


Increase Reduce Unplanned Downtime 20% - 30%
Revenue

Eliminate Admin Time of Manual 90% - 100%


Paper Orders
Value of • Work Manager
Reduce Costs Increase Work Order Capacity 20% - 30%
Syclo Apps • Inventory Manager
Minimize Overtime Costs 40% – 60%
Reduce Inventory Carrying Costs 5% - 10%
Eliminate Manual Data Entry into 90% - 100%
ERP/CRM

Accelerate Days Sales Outstanding • Work Manager


Optimize the Reduce Spare Parts Inventory 10% - 15% • Inventory Manager
Balance Sheet
Reduce Pick Errors

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ INTERNAL 15


SAP Work Manager - Customer References

Severstal: Mobile Asset Management


Severstal featuring SAP Multiresource Scheduling and
Mobile Asset Management.

Further References:
• Snohomish County PUD
• Massachusetts Institute
of Technology

SA Power Networks Runs with SAP


South Australians rely on SA Power Networks to “keep
© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ INTERNAL the lights on” by delivering electrical service 24/7. 16
© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ INTERNAL 17
© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ INTERNAL 18
© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ INTERNAL 19
© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ INTERNAL 20
© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ INTERNAL 21
© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ INTERNAL 22
© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ INTERNAL 23
© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ INTERNAL 24
© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ INTERNAL 25
© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ INTERNAL 26
Publiacqua Taps the Source of Fast and Efficient
with SAP® Work Manager
Company The company’s top objectives
Publiacqua S.p.A.

Headquarters
 Automate paper-based processes with electronic records that can be created,
accessed, and maintained via mobile device
 Eliminate duplicate data entry
60%
Faster delivery of price-for-
Florence, Italy  Increase control over resources available in the field
service quotes for
 Improve employee and customer satisfaction by increasing field capacity new projects
Industry
The resolution
Utilities

Products and Services


 Deployed the SAP® Work Manager mobile app and the SAP Workforce Scheduling and
Optimization application by ClickSoftware
 Integrated with the existing SAP ERP application, allowing technicians to manage
2x
More efficient service
Collection, treatment,
conveyance, and distribution of maintenance and service orders on the back end repair process in the
drinking water; collection and case of failure
purification of waste water The key benefits

Employees
647
 Faster dispatching and execution of operations by allowing work orders to be handled
remotely in the field, rather than back at the office on a PC
 Schedules that are optimized throughout the day by adjusting job and resource
79%
Less overtime required
allocation according to technician location, availability, and skills
 Assistance alert functionality for safer working conditions in the field of dispatched
Revenue technicians
 Better customer service, faster response time and service restoration
€160 million

Web Site
www.publiacqua.it
“Publiacqua is the first Italian company to adopt SAP Workforce
Scheduling and Optimization. Using advanced mobile technology
has enhanced the professionalism of our technicians in the field.
This has improved Publiacqua’s operating processes and service
to citizens while also saving time and costs..”
© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ INTERNAL
Luciano Caroti, IT Manager, Publiacqua S.p.A. and Ingegnerie Toscane Srl
27
© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ INTERNAL 28
© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ INTERNAL 29
© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ INTERNAL 30
FARYS: Running Better Water Service to
Municipalities with SAP® Work Manager
Company
The company’s top objectives
Farys
 Deliver more comprehensive information to the back office and management to improve insight
Headquarters and meet key performance indicators
Gent, Belgium
Industry
 Streamline work-order planning and reduce administrative tasks
 Provide a mobile tool that works remotely, both online and offline 6 weeks
From completing the blueprint to
Utilities The resolution going live with the SAP Mobile
Products and Services  Implemented the SAP® Work Manager mobile app and the SAP Mobile Platform to support an Platform
Drinking water enterprise mobility strategy and deliver on business demands
 Provided system data for underground assets, such as pipelines, to mobile devices, improving
Employees
750
Revenue
work efficiency
 Enabled real-time data synchronization to deliver accurate and up-to-date stocking information to
mobile devices
80%
Automation of back office processes
€300 million due to phased implementation of
The key benefits
Web Site(s) SAP solutions with built-in best
 Friendly user interface that meets the needs of employees in the field practices
www.farys.be  Automated work-order updates via mobile app, resulting in a faster order-to-cash closing cycle
Implementation Partner  Real-time tracking of parts using mobile devices, ensuring vans are restocked with the right
Capgemini (Belgium)
www.be.capgemini.com
materials for every job
 Better customer service, thanks to streamlined processes and faster access to order information 1 month
Faster billing cycle for home
installations

“With the SAP Mobile Platform, we can handle more work orders than before and make
sure that all planned maintenance is finished on time.”
Inge Opreel, Head of IT, Farys
© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ INTERNAL 31
(13/02)
SapphireNow 2018: Follow AstraZeneca‘s Journey to
Harmonization with Mobile Asset Management

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ INTERNAL 32


Work Manager Fayda Analizi
Bereket Enerji Varsayımlar Değer Kaynak
EUR/TRY 6,3 Döviz Kuru
Work Manager için Fayda Çalışması Ciro (EUR) 41.219.369,89 € Bereket x %40
Çalışan Sayısı 400 Bereket x %40
Teknisyen Sayısı 60 Bereket Enerji
Tesis Üretim GWh Teknisyen Yıllık Maliyeti (EUR) 8.000,00 € Varsayım
Hidroelektrik 3558 Teknisyen Maliyetleri Toplam (EUR) 480.000,00 € Hesaplama
Rüzgar 638 Çalışma saati (saat) 8760 Hesaplama
Jeotermal 38 Plansız Duruş %'si 2,70% SAP Endüstri Benchmark
Biyogaz 5 Plansız Duruş Süresi 236,52 Hesaplama
YENİLENEBİLİR TOPLAM: 4239 Plansız Duruş ile kaybolan Ciro (EUR) 1.112.922,99 € Hesaplama
BEREKET ÜRETİM TOPLAM: 10284 IT Personeli (Proje ile ilgili şirket içi+dışı) 4 Varsayım
YENİLENEBİLİR Enerji / (Bereket Üretim) 41,2% IT Çalışan Yıllık Maliyeti 20.000,00 € Varsayım
IT Toplam Maliyet 80.000,00 € Hesaplama
Toplam Bakım Maliyeti (% ciro) 5,50% SAP Endüstri Benchmark
Toplam Bakım Maliyeti (EUR) 2.267.065,34 € SAP Endüstri Benchmark
Bakım Parça Maliyeti (%Bakım Maliyeti) 25% SAP Endüstri Benchmark
Bakım Parça Maliyeti (EUR) 566.766,34 € SAP Endüstri Benchmark
Fazla Mesai (% İş Gücü Maliyeti) 33% SAP Endüstri Benchmark
Fazla Mesai Maliyetleri 158.400,00 € Hesaplama

Work Manager Faydaları Work Manager'ın Fiori'ye Ek Faydaları Work Manager'ın Fiori'ye Ek Faydaları
Fayda Alanı Gelişim (Konservatif) Gelişim (Olası) Gelişim (Konservatif) Gelişim (Olası) Baz Tanımı Baz Değer Fayda (Konservatif) Fayda (Olası)
Teknisyen Verimlilik Artışı 20% 30% 10% 15% İş Gücü Maliyetleri 480.000,00 € 48.000,00 € 72.000,00 €
Teknisyen Verimlilik Artışı 20% 30% 5% 10% Fazla Mesai Ücretleri 158.400,00 € 7.920,00 € 15.840,00 €
İlk Sefer Tamir Oranında Artış 15% 20% 5% 10% Plansız Duruş Kayıp Ciro 1.112.922,99 € 55.646,15 € 111.292,30 €
Plansız Duruşlarda Azalma 10% 20% 5% 10% Plansız Duruş Kayıp Ciro 1.112.922,99 € 55.646,15 € 111.292,30 €
IT Destek Maliyetinde Azalma 15% 25% 10% 20% IT Maliyetleri 80.000,00 € 8.000,00 € 16.000,00 €
TOPLAM: 175.212,30 € 326.424,60 €

• Bereket Enerji Yenilenebilir Enerji Üretim Tesisleri için; SAP Work Manager paket çözümünün; alternatif yazılım geliştirme
çözümlerine kıyasla her yıl 175.000€ - 326.000€ arası fayda sağlayacağı öngörülmektedir.
© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ INTERNAL 34
Thank you.
Özgür Gönen
Çözüm Satış Yöneticisi
Ozgur.gonen@sap.com
VLM Value Content
Wednesday, September 11, 2019
Disclaimer

This information is provided by SAP on an "as-is" basis without warranty of any kind, and subject to the "General
Disclaimer" and other terms of use stated at http://www.sap.com/company/legal/copyright.

Any results or comparisons shown are for general information purposes only and any particular data or analysis should not
be interpreted as demonstrating a cause and effect relationship.

Comparable performance on one given key performance indicator does not guaranty comparable performance on another
key performance indicator.

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ INTERNAL 39


Numbers – Benchmarks

Fixed Asset Service and Maint. Cost (% of revenue)

Author/Contributor: Global Program Management Last Modified: March 1, 2018


Industry: Utilities Number of Data Points: 33

9,8

6,5

3,4
Source: SAP Performance Benchmarking
Disclaimer: https://valuemanagement.sap.com/disclaimer

Top 25% Average Bottom 25%

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ INTERNAL 40


Numbers – Benchmarks

Unplanned Downtime or Outages (in %)

Author/Contributor: Global Program Management Last Modified: March 1, 2018


Industry: Utilities Number of Data Points: 19

3,3

Source: SAP Performance Benchmarking


1
Disclaimer: https://valuemanagement.sap.com/disclaimer

Top 25% Average Bottom 25%

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ INTERNAL 41


Numbers – Benchmarks

Maintenance Labor Costs (% of total maint. cost)

Author/Contributor: Global Program Management Last Modified: March 1, 2018


Industry: Utilities Number of Data Points: 11

59,6

43,3

28,2

Source: SAP Performance Benchmarking


Disclaimer: https://valuemanagement.sap.com/disclaimer

Top 25% Average Bottom 25%

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ INTERNAL 42


Numbers – Benchmarks

Maintenance Administration Cost (% of total maint. cost)

Author/Contributor: Global Program Management Last Modified: March 1, 2018


Industry: Utilities Number of Data Points: 11

16

10

5,9
Source: SAP Performance Benchmarking
Disclaimer: https://valuemanagement.sap.com/disclaimer

Top 25% Average Bottom 25%

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ INTERNAL 43


Numbers – Benchmarks

Maintenance Overtime Cost (as % of total maintenance cost)

Author/Contributor: Global Program Management Last Modified: March 1, 2018


Industry: Utilities Number of Data Points: 13

16

12,3

5
Source: SAP Performance Benchmarking
Disclaimer: https://valuemanagement.sap.com/disclaimer

Top 25% Average Bottom 25%

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ INTERNAL 44

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