Beruflich Dokumente
Kultur Dokumente
An Undergraduate Thesis
In Partial Fulfillments
by
Alvarez, Renzo G.
Dalmacio, John Alfred E.
Takagi, Keijiroh P.
Trangco, Bren V.
Yazon, Jeffrey M.
AUGUST 2019
WEST BAY COLLEGE
Chapter 1
THE PROBLEM AND ITS SETTING
Introduction
Communication skills has been one of the factor of a successful career over the
years. Having a tenacious professional communication skills will benefit your career in
various ways. More than often, effective communication skills is essential in different
industries. It will help you to create and empower your thoughts, share your ideas
concisely, and many more. But among maritime student communication skills is vital for
them. As anticipating that they will be working and interacting with different kinds of
people, different nation and need to perform they task perfectly. Maritime English was
Moreover, base in the new era 2017, maritime english is also committal for all the
seafarers employed globally. Oliver Panich(2017) and The STCW stated that seafarers
should have the ability to understand orders and to communicate in English with others
of seafarers, the Maritime English Center (MEC) launched the Maritime English course
as an innovative and highly practical course program that is designed to help seafarers/
maritime students broaden their knowledge of proper maritime English, upgrade their
aspect for “safer shipping and cleaner ocean”. Additonally, speaking is the most
sophisticated ones among the four basics communication skill such as listening writing
and reading .
of life and property at sea. It is important tool because given the international character
of the maritime industry, a particular ship can be composed of a diverse set of crew where
effective English language country is available especially as members of the crew are
now required to demonstrate a knowledge of English adequate for professional and safety
purposes. So, to ensure safety of life and property at sea, each seafarer must have a
broad knowledge of English and good communication skills to be able to respond as the
situation demands.
This study will discuss the importance of communication skills among martime
students. But most of all, it will briefly explain the effects ofcommunication skills to the
day to day operation of seafarers, interacting with people and perfrom their task
Theoretical Framework
known as Speech Accommodation Theory at the time, says that when humans talk to
each other, they tend to change the way they talk to match the way the listener talks.
Whether you realize it or not, and it can be either conscious or unconscious, you match
your accent, your speed, your rhythm, your vocabulary and even your stance and
gestures to that of the person you are talking to. The reason behind this behaviour is
accommodate their communication activities to get approval and to set a positive image
in front of the interactant. The environment in which they are interacting also affects the
communication behaviour.
Gile also pointed out that there are two accomodation process, the convergence
and divergence which usually are dependent on the characteristics of the interactant.
People accommodated their communication while interacting with a person who has
higher standards and other characteristics which they believe is better than them. And
guided by four major assumptions. While communicating there will be similarity and
difference in the speech and behaviour. The characteristics that people exhibit are based
WEST BAY COLLEGE
on our experiences and the cultural backgrounds that we grew up in. Also, A conversation
is evaluated by understanding the perception of the speech and behaviour of the other.
Through evaluation people decides to accommodate and fit in. The social status and
tend to accommodate the behaviours of those who are in the higher social status than
them and Norms guide the accommodation process which varies in the degree of
appropriateness. Norms define the behaviours of people and they are expected to act
accordingly
Conceptual Framework
relation to their academic standing in purposive communication. This concept will discuss
Operational Paradigm
Knowledge of good
communication skills The academic
among maritime perfomance of the
students in terms of : respondents in terms of
Speaking skills their G.P.A in Purposive
Listening skills Communication
Writing skills
Reading skills
1. What are the knowledge of good communication skills among maritime students?
their academic standing in Purposive Communication. Eighty Seven (87) 2nd year
maritime students were utilized as respondents of the study. The researchers’ intended
to conduct their study at West Bay College located in Ilaya St., Alabang, Muntinlupa City,
School Year (2019 - 2020), they deliberated to give survey questionnaires to the
respondents in order to gather or obtain the necessary data needed in their thesis.
To the Maritime Industry, that this study might give them the imformation they need
to escape from the common challenges facing after graduation and during applying for a
job.
To the Maritime students, this study will prepare and guide them regarding the
To the Students who aspire to be Seafarers, this study will give them information
and awareness that would help them carefully weigh if they are already decided to choose
To the Researchers, the study would help the researchers prove whether there is
significant relation between the importance and benefits of good communication skills.
To the Future researchers this study beneficial to the future researchers for them
to use as a guide in their research and to have more ideas that can be helpful for them.
WEST BAY COLLEGE
Definition of Terms
The following terms were defined operationally for the benefit of the readers.
its most basic form, importance is used to define subjects that are essential and relevant
from those that are not. A subject that is defined as of having no importance is often seen
as having no value.
means human being who talk to each other through speech and gestures.
and efficiently.
Speaking, is an act of making vocal sounds. We can say that speaking means to
skills are the skills that give us the ability to communicate effectively
good reading skill will enable the individual to be able to assimilate a written work within
Listening skills, are the ability to actively understand information provided by the
speaker, and display interest in the topic discussed. It can also include providing the
speaker with feedback, such as the asking of pertinent questions; so the speaker knows
Writing, is a form of communication that allows students to put their feelings and
ideas on paper, to organize their knowledge and beliefs into convincing arguments, and
accumulated final grades earned in courses over time. More commonly called a GPA, a
student’s grade point average is calculated by adding up all accumulated final grades and
dividing that figure by the number of grades awarded. This calculation results in a
system. This is a newly established subject to be timely with the 21st century learning.
Since more and more connections in other countries are being made in the Philippines,
the strive for growth in the educational course system is a must. Changing the pace for
the K-12 students to keep up with the rising global known qualifications. Purposive
Chapter 2
This chapter contains of the related literature regarding the topic of this thesis
Viney and Curtin (2001) after extensive research prepared a short intensive course for
adults who need English for practical purposes such as business trips, professional work
with the emphasis on developing listening and speaking competence. "Survival English"
consists of a student’s workbook, c65 cassette, student’s key book and teacher’s guide.
Morrow and Johnson (2003) prepared an intermediate level course, illustrating the use of
designed particularly for adult students visiting or intending to visit Britain for business,
pleasure or study. The course is a product of comprehensive research and tackles the
language needs of adults from two angles. Each main unit is divided into two parts; one
of these is situational, teaching adults the language they will need in a range of places
such as shop and railway stations or to talk about a number of topics such as food or
travelling. The second part of the unit is functional, teaching students how to use English
Ramirez (2003), there are around 118 maritime institutions all over the Philippines,
producing thousands of seafarers over the years, thus helping make the country “the labor
capital of the world” (p. 279). Students in the maritime field enroll in courses such as BS
Marine Engineering and BS Marine Transportation. The maritime field is heavily reliant
and their application on the field (c.f. Sampson & Zhao, 2003). Students are also expected
to be proficient in English since the technical jargon is mainly in English, and because of
(1998) work on didactic programs for a maritime academy in Poland state exactly this
same view: to ensure safety of their passengers and colleagues, maritime students must
Pritchard (2003) said that among others have shown extensive interest in improving the
level of English within the Maritime industry; the necessity for the establishment of a
databank of ME resources and materials has also been articulated at many conferences
MarEng, IMO). However, the focus of these studies and projects lies on the development
of vocational rather than academic language courses which aim at the acquisition of
standard competence in the use of English onboard, so they mainly concern seafarers
WEST BAY COLLEGE
and are informed by the need for a common language, essential for avoiding accidents
at sea. No research has been done on the language competence and skills that Maritime
University students need to acquire in order to deal successfully with their academic
studies as well as with the challenges of a potential shore side career path.
Marc J. Riemer (2002) in his study on English and Communication Skills for the Global
Engineer states that, in the Engineering education, skills such as problem solving, 33
promoted, not only for the reason for getting an employment as they are qualities that
employers look for but because they should be part of any tertiary education. These are
Winbow (2002) points out that in most countries, maritime professionals generally lack
the countries where these professionals come from—as either ESL (English as a Second
to cultural differences and the perceived lack of proficiency in the English language of
these maritime students are identified as sources of concern in the language classroom.
With the involvement of technical terms/jargon and the high use of written and spoken
After finding out that most available materials in ESL maritime English teaching are
designed for more traditional teaching of English, Benton (2003) suggests that maritime
instructors use materials that suit the specific needs of their maritime students.
Denydenko (2012) in her analysis for these definitions, Trenkner’s idea is to deliver a
handy linguistic and pedagogical marker for language teachers, allowing for a narrow and
wider logic of the term “Maritime English” that is enormously fruitful. It encourages the ME
English”. (Denydenko et al., 2012,pp. 254). The author thinks that there is a linguistic
limitation for the Maritime English since it is limited within the maritime community and
Haun (2014) states that maritime education caters for the sea and shore side resources
related activities. Against this background, the term maritime will be used in view of the
human related activities. Among these are: vessels operations, training, technological
aspects associated with naval architecture, navigation, port facilities as well as sea and
ashore resources. In lieu of the definitions above the researcher has coined a definition
of maritime education. Maritime education and training is the acquisition of the knowledge
and skills related to subjects in the maritime field that enhance competence in the
maritime context.
WEST BAY COLLEGE
Velikova (2009) said that IMO has obviously set out the English Language competence
convention and code. Under the latter document Officers of the navigational watch
safety and operation and the requirement to communicate with other vessels, VTS
stations and multinational seafarers crew, and to use the IMO Standard Marine
IMO (2000), “ the IMO Standard Marine Communication Phrases (SMCP), has passed
through many developments until it reach its current form in 2001.” The SMCP’s historical
background can be summarized as; 15 In 1973 the IMO the Maritime Safety Committee
agreed at its twenty-seventh session that the English language should be used as a
Vocabulary (SMNV) was developed, adopted in 1977 and amended in 1985. At its sixty-
eighth session in 1997 the IMO Maritime Safety Committee adopted the Draft Standard
Safety of Navigation. The SMCP was adopted by the IMO Assembly in November 2001
Certification and Watchkeeping for Seafarers, 1978 and it amended the ability of
WEST BAY COLLEGE
understanding and using the SMCP is essential for the certification of the navigational
watch officers who are in charge of vessels of 500 gross tonnages or more.
Marc J. Riemer (2002) in his study on English and Communication Skills for the Global
Engineer states that, in the Engineering education, skills such as problem solving, 33
promoted, not only for the reason for getting an employment as they are qualities that
employers look for but because they should be part of any tertiary education. These are
the skills that are useful in professional as well as personal life. Interpersonal skills and
Communication skills.
Krapels and Davis (2000) if the academicians study and develop various courses for
developing the communication skills of the students it would be a great help to the
Worth (2004) found that interpersonal skills were the most frequently mentioned
competency required in entry level job ads from newspapers in 10 metropolitan areas.
This proves the indispensible role played by communication skills in achieving success.
skill that we use to make friends, build relationships, and carry out everyday functions at
WEST BAY COLLEGE
work and play. Everyone has their individual style of communicating, some people being
more effective at it than others. Your ability to communicate can determine how
successful you will be at maintaining relationships or progressing through the ranks in the
workplace. Rarely does this ability or lack of it become life threatening. If the
communication process breaks down, we can retreat to another room, office or even get
away from the situation . . . and life will go on. At sea, the situation is very different. Your
safety, along with the safety of crew and vessel, is dependent on how well people
communicate on the vessel. Not only the safety concerns, but everyday life on the vessel
can be “awkward” if the communication process breaks down. There is nowhere to retreat
to or get away from the situation – the issues are full front and center. Using the wrong
communication on the vessel will not only make it safer and maintain an amicable attitude
amongst crew, but will also make daily life much more pleasant.
a sea change in the last century. After the days of semaphores and flags (which is still
relevant today in some cases), radio brought about a drastic change in marine
communication at sea.From the early years of the last century, ships started fitting radio
for communicating distress signals among themselves and with the shore. Radio
telegraphy using Morse code was used in the early part of the twentieth century for marine
WEST BAY COLLEGE
communication. Marine communication between ships or with the shore was carried with
the help of on board systems through shore stations and even satellites. While ship-to-
ship communication was brought about by VHF radio, Digital Selective Calling (DSC)
came up with digitally remote control commands to transmit or receive distress alert,
urgent or safety calls, or routine priority messages. DSC controllers can now be integrated
with the VHF radio as per SOLAS (Safety Of Life at Sea) convention.
Based on the study of Oliver Panich (2017) In the new era of 2017 Maritime English is a
must for all the seafarers working globally. It is vitally important that those involved in any
important part of a future navigating officer’s training and it will still gain in importance as
long as the shipping industry is in progress. It’s only up to young seafarers to get
acquainted with Maritime English as their lives, other crew members’ lives and the ship’s
integrity might depend on this particular aspect. When students that are not native English
go on board merchant vessels for the first time to be Apprentice Deck Officers (often
called Deck Cadets) they find it hard to learn anything from experienced Officers who are
speaking to them in English and also these Officers are not always speaking a correct
English.
Raju Ahmmed (2018) said that the communication difficulties faced by seafarers and the
roles that English teachers can play to eradicate these communication deficiencies. The
WEST BAY COLLEGE
study finds that although English is an international maritime language, the mariners are
yet to learn the skills of English efficiently. Over the years many accidents have occurred
before they go to the sea, the English teachers can do a lot to help them learn the
language efficiently. By using new innovative methods and techniques, the maritime
English teachers can produce fluent mariners who can encode and decode messages
safe navigation and maritime business. Seafarers need communication on board ships
and this communication is mostly done through English because the maritime
Regarding to Ziarati, R. (2006) A careful study identified that 80% of maritime accidents
are down to human factors of which failure of communication represents one third.
English has been set as the language of the sea at an international level and it is used in
however it is not always non-problematic since nowadays ship crews are multi-national
instead of being from a single nation. Linguistic, paralinguistic and cultural and discourse
formation issues act as a barrier to the safety of the ships at sea. Communicative
language training set in the context of real-life situations at sea has hardly been part of
any curriculum for training merchant navy officers. It is found that English language skills
of the ships‟ crew is at a very low level, resulting in ineffective communication and it has
WEST BAY COLLEGE
also been identified that ineffective communication is the major cause of the many
accidents.
Trenkner (2002) said that the communication at sea plays extremely important role for
"safer shipping and cleaner oceans". Out of the four basic communication skills, i.e.
listening and speaking, reading and writing, listening and then speaking are the most
complex and complicated ones. Plus, listening and speaking amount to more than 85 %
of the total communication requirements a deck officer has to cope with in his or her
mankind, perhaps even before that. Human beings depend on some form of
Merchant ships throughout the world have been known to employ multinational crews
ever since the second half of the 20 th Century. Thus a ships crew world include seafarers
from various nationalities and cultures. Sometimes the officers would be from the
shipowners country, junior officers from a third world country and ratings from another
third world country. Of the 1.2 million seafarers in the world possibly about twothirds of
the world merchant fleet have adopted multinational crews. One in ten ships operates
D. Mahmud ( 2012) said that communication skills is one of the elements of generic skills
that are essential among university students. Through their years in the university,
students would have been exposed to situations, in and outside of the lecture halls, where
they have to use their communication skills, for example group assignments and class
presentations. Therefore, the aim of this paper is to investigate the level of communication
skills among university students. Communication skills were measured via a self-
including oral, written and social behavior. The reliability of the questionnaire was good,
with r > 0.08 in each sub construct. The results of this study found that university students
Tores Evangelos(2007) Language is inseparable from culture, and what might at first
communication breakdown among any group of people marked by linguistic and cultural
consequences can be extremely serious. There are often mismatches in the ways
WEST BAY COLLEGE
different communities attribute meaning to linguistic forms, or, indeed, to silence. "Even
cultural beliefs about the function of talk and silence can be a major source of
communication difficulties"
REFERENCES
Imo(2000)Maritimeenglishandcommunication.
Chapter 3
RESEARCH METHODOLOGY
This chapter presents the discussion of the method of research, the respondents
of the study, the instruments, and the statistical analysis employed for the gathered data.
WEST BAY COLLEGE
Research Design
The study utilized the descriptive research design. It is a descriptive since the study
the two variables, which are communication skills and academic standing (Bermudo et al,
examine and test relationship among variables. This type is best suitable.
Sources of Data
The study had two sources of data namely, primary and secondary sources. The
primary sources of data will be the BSMT 2nd year students in Westbay College. The
journals about communication skills and academic standing and other publications
deemed important to get the much-needed information for the present study.
The study will focus on the communication skills of maritime students in relation to
respondents from the 2nd year, BSMT major students in West Bay College. This research
will use survey questionnaire for an efficient gathering and analyzing data from a
WEST BAY COLLEGE
population. The samples of the study will be chosen through purposive sampling method.
This method will use to know the target population, the respondents will be chosen base
The questionnaire will be the data gathering instrument because it is the most
appropriate in gathering data that will be needed for this descriptive method of the
research study about the respondent’s communication skills and academic standing in
purposive communication. The instrument will be divided into 2 parts. The first part will
focus on the information regarding the importance of good communication skills among
the respondents in terms of speaking skills, listening skills, writing skills and reading skills.
And lastly, the second part will focus on the respondent’s academic standing. For
measuring the communication skills, the researcher will use MindTools’ The
The researcher will ask the panel experts from the field of maritime, research and
statistics to ensure its validity. The upcoming results will tally and give to the statistician
will be use:
56-75
4 Very Often Excellent
3 Often
36-55
2 Sometimes Good
1 Rarely
15-35
0 Not at all Poor
The researchers will present the survey questionnaires for approval and will draft
letter that will be sign by the Dean that will be address to the school admin. Included in
the letter is the inquiry regarding the number of students and approval for dissemination
of the questionnaires. Right after the approval of the questionnaires, the researchers will
discuss the purpose of the study to the respondents and the importance of their
cooperation. Thereafter, the researchers will administer the questionnaire to the target
Chapter 4
were gathered. The data are presented according to the statement of the problem in
Chapter 1.
WEST BAY COLLEGE
Table 1
Writing
5 2 4% Highly
Knowledgeable
4 31 52% Knowledgeable
Knowledgeable
Total 60 100%
and writing, 60 students were given a check up test made up of 5 questions. The largest
Table 2
5 2 3% Highly
Knowledgeable
4 28 47% Knowledgeable
3-2 Moderately
27 45% Knowledgeable
Total 60 100%
students were given a check up test made up of 5 questions. The largest number of 28
This is followed by 27 respondents equivalent to 45% who obtained 3-2 correct answer
perfect score of 1-0 and interpreted as not knowledgeable and 2 respondents equivalent
Table 3
91-95 1 1% Superior
Total 60 100
students were given a check up test made up of 4 criteria. The highest number of 22
students obtained 86-90 score equivalent to 37% interpreted as Very Good . This is
followed by 16 respondents equivalent to 27% who obtained 81-85 score and interpreted
Satisfactory and 9 respondents equivalent to 15% who obtained 70-75 and interpreted as
WEST BAY COLLEGE
Fair. The lowest number of 1 student obtained 91-95 score equivalent to 1% interpreted
as Superior.
Table 4
Descriptive Statistics
Mean Std. N
Deviation
Table 5
Partial Correlations between control variable - Academic Performance vs GPA
variable.
df 28 0 28 28 28
df 28 28 0 28 28
df 28 28 28 0 28
df 27 27 0 27
df 27 27 27 0
-.507, p<001), the relationship was negative, moderately correlated and statistically
significant.
WEST BAY COLLEGE
Chapter 5
This chapter presents the summary of the findings; the conclusions arrived at based
This descriptive research study sought to determine the level of knowledge on The
Purposive Communication.
2. What are the knowledge of good communication skills among maritime students?
Summary of Findings
The following findings were based on the statement of the problem as posited in this
study.
WEST BAY COLLEGE
The findings of the study results that the knowledge of good communication skills and the
academic performance of the respondents as the control variable paired with Speaking
resulted with the strong correlation but on the negative direction since the conversion of
the GPA raw scores against the GWA (Grade Weighted Average) equivalence were
ascending, then the correlation results were positively directed. The p-value of the paired
variables (Academic Performance and Speaking) was much lower than .05. resulted to
rejection of the null hypothesis of the study. The academic performance paired with
Listing resulted with moderately strong correlation but on the negative direction while the
p-value was less than the alpha level of .05 making it statistically significant. In summary,
the overall results of the relationship between the academic performance paired with the
GPA had negatively strong correlation, resulted with a significant relationship between
the control variable (academic performance) and the GPA (Speaking, listening, Reading,
Writing) variables by way of the partial correlation tool using SPSS software. Somehow
other non-linear analysis, that would have positive inferential statistics in terms of
attributes in acquiring effective communication skills, The weakness of the survey lies
with the number of respondents that represent the total population of the respondents
WEST BAY COLLEGE
due to settings, time, and duration on data collection, and some lurking variables inherent
with any study. Its strength may lie on the quantitative measurement with the 95%
confidence level that resulted to strong, negatively correlated direction and statistically
significant p-value.
Conclusion:
Overall, this study quantitatively affirms that good communication skills are directly related
research also points to the potential effect of non-linear evaluation on the level of G.P.A
advised for better reliability and validity on the implications of the level of GPA in line with
Recommendation:
between control variable and GPA, the proponent suggests the following proposals:
1. Maritime English professors must be upgraded and updated for GPA training and
development.
2. Professors teaching GPA topics must be given a dedicated load for the English
3. The administration must be fully consulted on the results of the significance of the