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• The assistance from managers and HR department is equally important in achieving individual career goals
and meeting organisational needs.
• A variety of tools and activities are employed for this purpose:
• a. Self-Assessment Tools:
• Here the employees go through a process in which they think through their life roles, interests, skills and
work attitudes and preferences. They identify career goals, develop suitable action plans and point out
obstacles that come in the way. Two self-assessment tools are quite commonly used in organisations.
• The first one is called the career-planning workshop. After individuals complete their self-assessments, they
share their findings with others in career workshops. These workshops throw light on how to prepare and
follow through individual career strategies.
• The second tool, called a career workbook, consists of a form of career guide in the question-answer format
outlining steps for realising career goals. Individuals use this company specific, tailor-made guide to learn
about their career chances. This guide, generally throws light on organisation’s structure, career paths,
qualifications for jobs and career ladders.
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• b. Individual Counseling:
• Employee counseling is a process whereby employees are guided in
overcoming performance problems. It is usually done through face-to-face
meetings between the employee and the counselor or coach. Here,
discussions of employees’ interests, goals, current job activities and
performance and career objectives take place.
• Counseling is generally offered by the HR department. Sometimes outside
experts are also be called in. If supervisors act as coaches they should be
given clearly defined roles and training. This is, however, a costly and time
consuming process.
•
• c. Information Services:
• Employment opportunities at various levels are made known to employees through information services of various kinds. Records of employees’ skills, knowledge, experience and
performance indicate the possible candidates for filling up such vacancies.
• For compiling and communicating career-related information to employees, organisations basically use four methods:
• I. Job Posting System:
• Job posting systems are used by companies to inform employees about vacancies in the organisation through notice boards, newsletters and other company publications.
• II. Skills Inventory:
• Skills inventories (containing employees’ work histories, qualifications, accomplishments, career objectives, geographical preferences, possible retirement dates, etc.) are created
to help organisations learn the characteristics of their workforces so that they can use the skills of their employees, whenever required.
• Skills inventories also reveal shortage of critical skills among employees, which is helpful in tracing training needs.
• III. Career Ladders and Career Paths:
• Career paths and ladders throw light on career progression and future job opportunities in the organisation. They indicate a career plan complete with the goal, intermediate
steps and time-tables for realising the goal.
• Usually career paths for fast-track employees are laid down in most organisations outlining a series of career moves that these employees need to initiate in order to reach higher
level positions.
• IV. Career Resource Centre:
• The career centre is a sort of library in the organisation established to distribute career development materials such as reference books, career manuals, brochures, newsletters
and learning guides and self-study tapes.
• V. Employee Assessment Programmes:
• Employee assistance programmes help new recruits to adjust to the new work environment and colleagues. Such programmes include assessment centre, psychological testing,
promotability forecasts and succession planning.