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APPLYING LINEAR P R O G R A M M I N G 89
TO YOUR PAY S T R U C T U R E
WINTER, 1963
FREDERICK P. REHMUS AND HAnVEY M. WAGNER
ward perfecting a company's wage and sal- with this method every salary analyst who
ary program. Before getting into detail, two faces the same raw data will arrive at the
points must be made clear at the outset. same compensation scale.
First, we do not attempt to justify the job This article tackles the problem of assign-
evaluation approach per se; to do so would ing proper weights to the compensable ele-
require a discourse of at least equal length. 1 ments in a job evaluation system, a facet of
We realize, of course, that in bypassing a the procedure that has often been subject to
discussion of the pros and cons we forgo en- severe criticism. 2 A bias created in the selec-
gagement in a number of pithy controver- tion of weights can invalidate sound ana-
sies. Our only contribution to these polemics lytical work done at earlier stages in the job
is that our approach, insofar as it enhances evaluation process. Moreover, the possibility
the validity of job evaluation, lends tacit of misjudgment at this stage is great because
support to applying the method. an error here is less apparent, intuitively or
This article also does not delve into the empirically, than at the other stages. Hence,
intricacies of obtaining the raw data to be a technique that reduces or removes the ele-
used in a job evaluation program. The analy- ment of judgment from factor weighting can
sis begins just after the basic data have been substantially improve the process.
collected.
Second, we urge that our claim to a means
of making job evaluation more objective and THE PROBLEM OF FACTOR WEIGHTING
90
scientific be understood in the context of
having to select one from among several pos- The difficulties inherent is setting factor
sible approaches to wage and salary admin- weights can be readily understood through
istration. One would be hard pressed to a hypothetical example. In surveying an or-
devise a method for properly setting com- ganization's job demands, a salary analyst
pensation levels that did not in some way has determined that three factors (A, B, and
embrace human judgment. The approach to C) are the compensable elements of jobs in
job evaluation suggested here eliminates the this organization. Salary will be based on the
arbitrary elements usually present, reduces relative demands of individual jobs in terms
discretion to its essential level, and assists of these three factors. Further, the analyst
management to focus sharply on the multi- has observed six identifiable degrees for A,
ple interacting influences that have to be ac- four for B, and five for C. These degrees are
counted for in a compensation scheme. Thus, essentially rankings, arranged from the least
with this technique of management science, to the greatest level of contribution. The
an executive needs to use his own judgment complete factor evaluation structure appears
only where it is appropriate and necessary. in Table 1.
The powerful scope of the method guaran- In Table 2, five of the jobs analyzed are
tees that both factual data and managerial rated in terms of the evaluation factors. An
goals are melded correctly. Perhaps the best examination of the above data indicates that
way to state the contention that the approach the sum of the factor degree ratings does
is objective and scientific is to assert that not correspond closely to the existing sala-
ries for individual jobs. Two reasons may
account for the discrepancies: ( 1 ) the sala-
1 See Edwin F. Beal, "In Praise of Job Evalua-
tion," California Management Review, V (Sum-
mer, ]963), 9-16 for a review of the approach's 2 A lucid critique of some of the factor-weighting
merits. Also see Arch Patton, Men, Money and techniques and a strong argument for an improved,
Motivation (New York: McGraw-Hill Book Co., more valid technique may be found in William M.
Inc., 1961) for a general picture of salary and Fox, "Purpose and Validity in Job Evaluation,"
wage administration practices. Personnel 1ournal (October, 1962), pp. 432-37.
BUSINESS HORIZONS
APPLYING LINEAR PROGRAM2klING TO YOUR PAY STRUGTURE
WINTER, 1963
FREDERICK 1~. REHMUS AND HARVEY M. WAGNER
final structure might differ if another analyst ratings and existing salary. 5Stated in another
performed the adjustments, and the ap- fashion, it seeks a factor weighting system
proach is thus difficult to defend on any that minimizes the discrepancy between the
scientific basis. salaries for given jobs and the factor ratings
Standard multiple correlation and regres- of these jobs. 6
sion analysis is another technique for de- With this system of weights, it is possible
termining weights? Subjectivity is decreased to examine the relationship of one job to
to some extent with this method, and it is another in quantitative terms and to estab-
necessary only to express a general mathe- lish logical salary differences between jobs
matical relation for the weights; the sub- in the organization. The only data required
sequent mathematical computations give the for analysis are the factor degree ratings and
ultimate determination. A major disadvan- existing salary for each jobd To obtain the
tage of this approach is that in actual prac- weights through linear programming, it is
tice the final result often proves to be necessary to employ an electronic digital
unworkable because the calculated weights computer. Standard computer routines are
do not correlate closely enough with existing readily available for solving linear program-
salaries; some weights are negative, and ming problems. Job evaluation applications
others seem to be disproportionately large or suggested in this article typically would re-
small. In an effort to correct these numerical quire only a few minutes of computer time.
inequities, the analyst once again must fall It is important to note that a weighting
back on subjective adjustments. structure developed through the use of linear
92 Other established techniques for solving programming should not (and ordinarily will
the weighting problem are primarily vari- not) completely "rationalize" the relation-
ants of the two described above. ship between the weighted job ratings and
existing salaries. Discrepancies will remain
after the linear programming weights are
A LINEARPROGRAMMINGAPPROACH
used, and jobs where existing salaries are
out of line may be identified through the
With the development of linear program- presence of these discrepancies.
ming techniques, an opportunity has been
created to solve the weighting problem in
job evaluation with minima/amounts of sub- LINEAR PROGRAMMING APPLIED
jectivity and associated effort.4 The linear
programming approach has as its initial goal
Two sets of data are given below to demon-
the selection of the weights that explain most
strate the effectiveness of the proposed
precisely the relationship between the factor
linear programming method. The first set
pertains to administrative and clerical posi-
s An extensive discussion of this statistical tech-
nique for developing factor weights appears in
Robert W. Gilmour, Industrial Wage and Salary
Control (New York: John Wiley & Sons, Inc., 5 For the mathematical description underlying
1956). this approach see H. M. Wagner, "Non-Linear
4An interesting pioneer application of linear Regression with Minimal Assumptions," Journal
programming was developed in A. Charnes, W. of the American Statistical Association, LVII (Sep-
Cooper, and O. Ferguson, "Optimal Estimation of tember, 1962), 572-78.
Executive Compensation by Linear Programming," 6 As previously, we assume for the discussion to
Management Science, I (January, 1955), 138-51. follow that existing salaries are the most relevant
Our experience with this approach has shown of all available compensation data for determining
that it is not flexible enough in establishing factor factor weights and reiterate that this assumption
weights to produce workable salary structures. must always come under management scrutiny.
The method proposed in the present article is We return to this point at the end of the article.
different in that it provides freedom in selecting 7 In cases where an unusually large number of
factor weights that is essential to the establish- job classifications are being evaluated, a sample of
ment of a rational compensation system. jobs will give valid results.
BUSINESS HORIZONS
APPLYING LINEAR PROGRAM"hIING TO YOUI:( PAY STRUCTURE
~V/NTE~R~ 1963
FREDERICK P. REHMUS AND HARVEY M. WAGNER
BUSINESS HORIZONS
APPLYING LINEAR PROGBAMIVIING TO YOUR PAY STRUCTURE
WINTER, 1963
FREDERICKP. REHMUSAND Ha~avEy M. WACNER
the data used in the following example. The ing factor weights, but more than twenty
top position was that of the president and jobs should usually be included if a sample
chief executive officer; the lowest paid po- is used. Obviously, the degree of variance
sition was that of the assistant treasurer. in the raw data will influence sample size
The evaluation structure included seven and will be the major determinant of the
factors with varying numbers of degrees number of jobs to be included. There are
within factors, as shown in Table 6. Table practical limitations on the extension of the
7 shows the ratings for each of the twenty- sample and the number of positions that
one positions. Again, salaries have been ex- might be included. If the evaluation struc-
pressed as a fraction of the top salary-in ture is too complex, the sheer size of the
this case, the president's. problem could defy present computer ca-
pability. In reaching a decision on sample
Program Formulation, Constraints, and size, we believe that an individual with a
Results As in the previous example, a mathematical-statistical orientation should
linear equation exists for each of the twenty- assist salary analysts. The approach re-
one positions, and the program selects a set quires the insights of both points of view.
of weights that minimizes the sum of the
possible discrepancies.
SETTING PROGRA/V[ CONSTRAINTS
The numerical values for the constraints
placed on the executive position program
96 differed from those used in the administra- Once the factors and factor levels to be in-
tive and clerical program: cluded in an evaluation structure have been
1 No factor at its highest degree level selected, each of them should have some
may have a value greater than .25. bearing on the compensation decision ulti-
2 No factor at its lowest degree may mately reached. This requirement is car-
have a value less than .001. ried into the formulation of the linear pro-
3 The minimal difference between two gram by placing constraints on the permis-
successive factor levels must be .001. sible values of any factor degree. In the ex-
Table 8 shows the factor degree weights amples presented above, three kinds of con-
calculated by the program for the executive straints were used: (1) a maximum value
positions; Table 9 illustrates the discrepan- on the weight of the highest rating of each
cies between weights and existing compen- factor; (2) a minimum value on the weight
sation levels, which identify positions in of the lowest rating of each; and (3) a mini-
need of salary review (notably positions 2, mum value on the difference between the
5, and 11). If the highest existing salary is weights of successive factor levels. In com-
$50,000, the largest discrepancy is $1,550 bination, these constraints required all fac-
(position 5), indicating a current low level tors and degrees to, have some distinguish-
of compensation. able significance in the solution. For the
two examples, we found it appropriate to
use identical minimum and maximum con-
PREPARING FOR THE LINEAR PROGRAM straining values for each factor, but in other
applications experience and judgment may
DETERMINING SAMPLE SIZE dictate the use of differing values. For ex-
ample, it may be desirable to let one or two
Satisfactory results were found in the pre- factors account for most of the weight. The
ceding illustrations when only twenty-one maximum value for these factors would be
and thirty-five jobs were to be evaluated by accordingly large.
the program. It is not necessary to include The selection of values to be used in the
every position in the scheme for determin- constraints actually requires only a modi-
BUSINESS H O R I Z O N S
APPLYING LINEAR PItOGtlA~£MING T O YOUR P.4.Y $TRUCTLrltlg
WINTER, 1963
FREDERICK P. REttMUS AND HAnV~ M. WAGNER
of jobs to an organization, and, consequent- several ways may nonetheless prove desir-
ly, the weights should be derived in terms able in certain situations. As has been men-
of existing salary relationships. Although tioned, gross inequities that are immediately
this approach would seem to treat some- apparent to the analyst through an examina-
what lightly the inequities that may exist tion of current salaries and position respon-
within an organization or in comparison to sibilities should be excluded from the
external salaries, two points must be made sample. If external relationships are im-
in defense of the method. portant, industry data or salaries developed
First, employees are typically more con- through special surveys can be used in place
cerned with internal than with external of actual salaries. We cannot stress too
salary relationships. The employee is in a strongly, however, the need to ensure com-
better position to evaluate his contribution parable job content if external salary in-
and his salary relative to others in the same formation is used. Should any adjustments
organization than to those with comparable of the foregoing types be made, the linear
positions in other organizations. Thus, in- programming approach suggested herein is
ternal salary relationships are of prime con- applied with the salary information ad-
cern, and these are best expressed in terms judged appropriate? 2 A manager must de-
of existing salaries. cide which data are relevant, no matter
Second, the linear program by its very what approach he adopts. Linear program-
nature has the ability to compensate for ming assists him only in analyzing the full
98 internal inequities that may exist within an implications of these data.
organization. Thus, ff several jobs are out
of line in terms of internal relationships, The desirability of the linear pro-
they will not significantly distort the solu- gramming approach has been argued on the
tion derived through linear programming. basis of its being objective and scientific.
The design of the linear program incorpo- Management judgment and experience have
rates an averaging effect that reduces the been used where they are proper and direct,
impact of individual jobs on the over-all but arbitrary data manipulation has been
solution. discarded, and the results are reproducible
Despite the apparent usefulness of exist- by any analyst employing the same data.
ing salaries, refining salary data in one of Although it is necessary to use a computer to
perform the arithmetic calculations, the
ready availability of linear programming
routines and the negligible amount of com-
puter time required make the approach
practical for any firm desiring to apply it.
As the two actual case examples have illus-
trated, the method of analysis is a powerful
tool for establishing effective salary sched-
ules.
BUSINESS HORIZONS