Introduction

Overview of IATA Consulting Capabilities

  About
ABOUT
ABOUT
IATA
IATA IATA

Creating value for the

air transport industry

2
  About
ABOUT
ABOUT
IATA
IATA IATA

Founded in 1945
As the prime vehicle for inter-airline
cooperation in promoting safe, reliable, secure
and economical air services - for the benefit of
the world's consumers.

Our mission
To represent, lead, and serve the airline
industry.

Our vision
To be the force for value creation and
innovation driving a safe, secure and profitable
air transport industry that sustainably connects
and enriches our world.

IATA in Numbers

270+ 83% $387B 66 offices in 62 countries

1,400+
employees
member airlines of total air traffic processed by IATA
financial systems
  COMMITMENT
OUR
ABOUT IATA IATA
About

Our objective is to help our clients

• Compete successfully in an increasingly volatile business climate
• Achieve sustainable performance standards and profitability through effective
planning, development and implementation
• Operate in a safe and secure environment

We are committed to improving the air

transport industry
• Simplify processes
• Increase passenger convenience
• Reduce costs
• Improve efficiency
• Meet environmental targets
• Sustain growth and profitability

IATA’s strategic activities include

• Contribute to airline financial health
• Encourage partnerships to increase the value of aviation
• Protect the interests of the air transport industry

Alexandre de Juniac
Director General
& CEO, IATA
IATA
ABOUT
CONSULTING
IATA

The global
air transport experts
  IATA
WHY
ABOUT CONSULTING?
IATA IATA
About

We are trusted by multiple clients all over the world including airlines, airports, governments
and aviation institutions.

500+
projects since 2006
250+
clients
80+ countries
  UNIQUE
OUR
ABOUT IATA
About ADVANTAGE
IATA

70 years of presence in
the aviation industry

We cover all fields of

AVIATION
PRIVILEGED
access to IATA databases & tools

UNIQUE ACCESS
to industry experts & stakeholders

UNBIASED & NEUTRAL

assessments based on best practices

GLOBAL PRESENCE
LOCAL TOUCH
  SUPPORT
OUR About
ABOUT TOOLS
IATA IATA

We are backed by a robust set of decision support tools

IATA BUSINESS INTELLIGENCE DATABASES AND TOOLS

IATA STANDARDS, MANUALS AND GUIDELINES

IATA REPORTS AND FORECASTS OTHER INDUSTRY-LEADING TOOLS

ABOUT
ABOUT
IATA
IATA
CONSULTING

OUR FIELDS OF EXPERTISE

IATA Consulting has comprehensive experience in the full array of business challenges facing the
aviation sector. Serving the airline industry for over 70 years, IATA has developed unrivaled
practical experience, which we bring forth to provide the best solutions to our clients.

With our depth and breadth of aviation industry experience, we assist clients maximize the value of
their operating model, realize growth ambitions, and gain insights that translate into sustainable
competitive advantages.

AIRLINES SAFETY & CIVIL AVIATION

Solutions to achieve real and lasting results in every Solutions for aviation organizations and airlines to
aspect of airline commercial and operational improve safety, efficiency and air transport operations.
management

AIRPORTS, PASSENGER & ENVIRONMENT

SECURITY
Solutions for governments and industry stakeholders
Solutions to plan your airport efficiently to avoid costly to improve environmental sustainability in the aviation
mistakes and profit from untapped opportunities. industry.

GROUND HANDLING & CARGO ECONOMICS

Solutions to optimize your operations and improve Solutions to support sound public policy and business
your safety and security while reducing costs. decisions based on robust economic analysis of air
transport markets.
 AIRLINE
ABOUTCONSULTING
IATA

Boost revenues and Selection of our clients Selection of our projects

cut costs • WestJet
Interline Assessment
Nobody understands the airline industry • Alitalia
better than we do! Whether your airline Revenue Management Review
needs are to increase revenues or rationalize • Icelandair & Air India
costs, IATA Consulting provides strategic and Fuel Efficiency Program Implementation
tactical insights to help carriers overcome • Kuwait Airways
challenges and achieve sustainable success. Restructuring and Business Plan
Our wide range of solutions can provide • Air Calin
results for you in many critical areas. Fleet Renewal Study
• Air Namibia
With unrivalled access to worldwide aviation Business Plan Development
intelligence data and an extensive network of • TravelSky
global experts and partners, our teams Ancillary Revenue Study
develop custom solutions based on global • Finnair
industry best practices. Premium Economy Study

OUR SERVICES

STRATEGIC PLANNING REVENUE ENHANCEMENT COST OPTIMIZATION &

• Airline Performance Reviews
• Market Assessment and Forecasts
• Commercial Strategy
• New Distribution Capacity
• Network and Fleet Plan
• Crisis Management
• Pricing and Revenue Management
• Ancillary Revenue Generation
• Interline Partnerships
• Sales Effectiveness
• Integration Business Intelligence
EFFICIENCY IMPROVEMENT
• Crew Management
• Passenger Handling and Ground Ops.
• Flight and Technical Operations
• Operational Efficiency
• Fuel Efficiency and Alternative Fuels
 AIRPORT,
ABOUT PASSENGER
IATA & SECURITY CONSULTING

Smart solutions, Selection of our clients Selection of our projects

expert advice • Hong Kong Intl. Airport
Traffic Forecast
Building a new airport, enhancing security, • Singapore Changi Intl. Airport
adding new facilities or attracting new Study on Impact of the Proposed High Speed
airlines are very big undertakings. Let IATA Rail between SG and KL
Consulting help make sure you get it right. • Narita Intl. Airport
We offer unequalled expertise and Fast Travel Implementation & Enhancement
experience to help you plan efficiently, avoid • Tbilisi Intl. Airport
costly mistakes and profit from untapped Operations and Infrastructure Review
opportunities. • Kansai Airports
Privatization of Kansai Airports
We have the deep expertise to provide real • Doha Intl. Airport
solutions to today’s complex airport issues. Capacity Assessment Study
With our privileged access to market data, • Amman Intl. Airport
trends and practices, we’ll help deliver your Terminal Level of Service Review
project’s ROI.

OUR SERVICES

AIRPORT DEVELOPMENT STUDIES AIRPORT OPERATIONS, TRAFFIC FORECAST &

PASSENGERS & SECURITY DEVELOPMENT
• Master Plan Review
• Functional Planning • Airport Process Reengineering • Air Service Development
• Capacity / Demand Study and Optimization • Marketing Strategy
• Level of Service (LoS) Assessment • Fast Travel • Traffic Forecasting and Review
• Facility Requirement Review • Security assessments • Privatization
• CAPEX Review • Threat & Risk Audit Matrix (TRAM) • Due Diligence
 GROUND
ABOUTHANDLING
IATA & CARGO CONSULTING

Get on path to safe Selection of our clients Selection of our projects

operations • SATS
Airside Safety (Culture)
IATA Consulting has years of experience • Turkish Airlines
creating efficient, smooth and safe cargo and Resource Productivity Optimization
ground operations. • Oakland Intl. Airport
Air Service Development
IATA Consulting will help you optimize safety • Hong Kong Intl. Airport
and security, improve customer service, Cargo Forecasts
reduce costs, increase profitability, plan • Paris-Vatry Intl. Airport
better and give employees the training they Cargo Master Plan
need. • Vancouver Intl. Airport
Air Cargo Market Study
We offer tailor-made solutions for all • EgyptAir
stakeholders in the supply chain. Operational Improvement Program
• Lufthansa
Pharmaceutical Handling Certification (CEIV
Pharma)

OUR SERVICES

STRATEGY MANAGEMENT & OPERATIONS SAFETY & SECURITY

• Market Analysis and Forecasting • Processes and Procedures • Cargo Security and Ramp Safety
• Air Service Development Improvement • Dangerous Goods
• Business Planning • Facility Optimization and Planning • Quality Assurance
• Start-up Services • Cargo/Terminal Facility Planning • Regulatory Compliance
• Revenue Enhancement • Pharma handling (CEIV Pharma) • ISAGO Preparation
• Ground Handling License • Baggage • Risk Management
• Tender Procedures • Aircraft Turnaround Management • Safety Management Systems (SMS
 SAFETY
ABOUT& IATA
FLIGHT OPERATIONS CONSULTING
Civil aviation safety
Safety has always been IATA’s number one
priority. Our goal is to lead and drive the
continuous improvement of civil aviation
safety.
The IATA Consulting team assists airlines,
ANSPs, airports, civil aviation authorities and
other organizations by providing a wide
range of expert advisory and technical
assistance services to enhance the safety
and efficiency of operations. We provide
support in building capacities, developing
and implementing policies, regulations,
standards and procedures, strategies, and
solutions to safety and operational problems.
OUR SERVICES
CIVIL AVIATION
• Civil Aviation Restructuring and Capacity
Enhancement
• Civil Aviation Master & Strategic Plans
• Implementation of Safety, Security and
Economic Oversight Systems
Selection of our clients
AIR TRAFFIC MANAGEMENT & CNS
• Airspace Redesign and Capacity Optimization
• Implementation of Performance Based
Navigation (PBN) Procedures
• Operation Approval of PBN procedures
Selection of our projects
• FAA
Safety Data Analysis
• SESAR
Provision of Airspace Users Technical Advice
• Icelandair & Air India
Fuel Efficiency Program Implementation
• Changi Airport Group
Runway Safety Assessment
• Colombia Civil Aviation Authority
Airspace Redesign & Implementation of PBN
Procedures at Bogota Airport
• Rwanda Civil Aviation Authority
10-Year Strategic Plan & Reorganization
• Nigeria Airspace Management Agency
PBN Implementation at 24 airports
• Bahamas Civil Aviation Authority
Air Transport Restructuring
SAFETY & OPERATIONS
• Airside Safety
• Analysis of Safety Data
• Fuel Efficiency Program
• Implementation of SMS
• State Safety Program Implementation
• Preparation for IOSA and ISSA Certification
 ENVIRONMENT
ABOUT IATA CONSULTING

Improve your Selection of our clients Selection of our projects

environmental footprint • LAN Peru
Airport Noise Study
IATA Consulting can help governments and • Qatar Airways
industry stakeholders develop and Environmental Assessment
implement coherent environmental policies, • Government of Indonesia
standards and guidelines. Action Plan: Aviation and Climate Change
• European Commission
We assists clients in developing solutions to Study of Use of Alternative Fuels and Energy
improve their environmental footprint by in Aviation
drawing from best global industry practices. • Air New Zealand
Our experts will assist clients in identifying, Sustainability Strategy Advisory Services
prioritizing and focusing resources on • Icelandair
adopting the right measures to achieve Operational Efficiency Review
environmental performance targets in a cost- • Authoridad Aeroportuariade Guayaquil
effective manner. Airport Environmental Perf. Baseline Study
• Aeroportos Segurança Aérea
Environmental Strategic Plan

OUR SERVICES

AIRLINES GOVERNMENTS & INDUSTRY STAKEHOLDERS

• Environmental Audits / Assessments • Public Policy and Regulatory Framework Implications

• Environment Management System (EMS)
Implementation
• IEnvA Assessments
• Fuel Management and Alternative Fuels
• Noise and Emissions Management
• Regulatory Compliance
• Cost-benefit Analyzes
• Technological, Operational and Infrastructure
Improvements
 ECONOMICS
ABOUT IATA
CONSULTING

Get on path to Selection of our clients Selection of our projects

sustainable aviation • Maldives Civil Aviation Authority
Economic Regulatory Framework
Air transport is a major catalyst for economic • Kuwait Airways
growth and prosperity. IATA Consulting Economic Study as Part of the Preparation of
provides robust economic analysis to support the Airline’s Business Plan
clients in making sound public policy and • EuroControl
business decisions. Our economists have Social Cost-Benefit Impact Study of Improved
extensive expertise and unmatched access Air Traffic Management
to comprehensive air transport data to • Kenya Tourism Board
conduct economic analysis of market trends, Air Transport Growth Strategy
policy and regulatory issues and to produce • Air New Zealand
air traffic forecasts. Development of a Sustainability Strategy
• Africa (12 countries)
In addition to being the leading source of Air Transport Connectivity Study
industry analysis and intelligence, our • UK Airports Commission
economists have played active roles in Expert Advice on the Economic Benefits of
developing a host of relevant aviation Various Airport Capacity Options
policies and regulation.

OUR SERVICES

MARKET & FINANCIAL ANALYSIS POLICY & REGULATORY ANALYSIS PROJECT & TRANSACTION APPRAISAL

• Air transport market trends • Value of aviation studies • Cost-benefit analysis

• Passenger and cargo forecasts • Regulatory impact studies • Economic impact studies
• “What if” traffic simulations • Economic regulation • Public-private partnerships
• Pricing, revenue and profitability analysis
 IATA
ABOUT
TRAINING
IATA

Knowledge transfer
is our business
Complement our consulting services
with industry-leading training
programs.

Available in multiple platforms:

• Classroom
• In-company
• Self-study
• Virtual

www.iata.org/training
IATA
ABOUT
OFFICES
IATA

With offices in 62 countries and a network of industry experts in every part of

the world, IATA is solidly established throughout the world in the aviation market.

Main offices
Geneva Executive Office Montreal Head Office
33, Route de l’Aéroport 800 Place Victoria
P.O. Box 416 P.O. Box 113
CH - 1215 Geneva 15 Airport Montréal, Québec H4Z 1M1
Switzerland Canada
Tel: +41 22 770 2525 Tel.: +1 514 874 0202
Fax: +41 22 798 3553 Fax: +1 514 874 9632

Regional offices

Africa Asia-Pacific China & North Asia Europe

Sandown Mews East Block TripleOne Somerset 3rd Floor, Torre Europa 350 Avenue
88 Stella Street 111 Somerset Road China Digital Harbor 95 Paseo de Louise
Sandton #14-05 Somerset Wing No. 1 Wangjing North Road Castellana Louizalaan
Johannesburg 2146 Singapore 238164 Chaoyang District, Beijing Madrid 28046 Brussels 1050
South Africa People’s Republic of China Spain Belgium

Middle East & Africa The Americas North America Russia & CIS
Business Park 703 Waterford Way 1201 F Street N.W. Block 1
Building No. 8 Suite 600 Suite 650 Paveletskaya Square
King Abdullah Street Miami, Florida 33126 Washington, DC 20005 Moscow 115054
Al Shaab Roundabout United States of America United States of America Russian Federation
Amman 1194
Jordan
CONTACT US

Contact us.
www.iata.org/consulting
consulting@iata.org

Guy Brazeau Marnix Groot

Director Manager, Business Development
IATA Consulting IATA Consulting
Tel: +1-514-874-0202, ext. 3470 Tel: +1-514-874-0202, ext. 3234
Mob: +1-514-402-1329 Mob: +1-514-262-5521
brazeaug@iata.org grootm@iata.org