Beruflich Dokumente
Kultur Dokumente
INTERLOOP LIMITED
Prepared by:
Name: Ayesha Waheed
Class: BBA(Hons)
Roll No.: 2016-ag-7563
Session: 2016-2020
DEDICATION
DEDICATED TO
“My Parents who taught me the first word to speak, the first alphabet to write
and the first step to take and under whose feet my Heaven lies, My brother and
sister without whom I am nothing and they give me a big frame of reference
with positive approach to think about…
&
My Teachers
Who made me
What I am.”
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Acknowledgement
The time I spent in Interloop Limited as an intern from 11th July to 25th
August 2019 was a memorable for me as it was rich in experience sharing
and helped me discover any potential. Successful completion o any project
require help from a number of person. For all the technical support and
constant supervision I convey m sincere gratitude to my coordinator, Mr.
Ahmed Naveed. Mr. Abbas And Mr. waseem ur Rasool. And Mr. Faisal
Naveed, Sr. Manager and all other teams and members for their help and
collaboration.
TABLE OF CONTENT
Acknowledgement
Interloop limited 1-2
ii
Mission, Vision & Values 3
Organizational Structure 3-4
Socks- Main product 5-6
Internship Schedule 7
HR Department 7
HR Operations 8-9
Training & Development 10-12
Compensation & Benefits 12-15
Recruitment Section 15-18
Disciplinary & Legal Action 18-20
Social Security 20-22
CSR 23
Customers 23-24
SWOT Analysis 26-27
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ORGANIZATION INTRODUCTION
Organization Name Interloop Limited
Year of Foundation 1992
National Tax Number 26985
General Sales Tax Number 0688555-1
Business Nature Individual company
Organization/Company Company Limited by Share
Type
Principal Activity Manufacturing
Major Product(s)/Service(s) Socks
Bi Product(s)/Service(s) Yarn
Interloop Limited, Hosiery Division 02: 7 km
Khurrianwala-Jaranwala Road, Khurrianwala,
Mailing Address Faisalabad, Pakistan.
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HISTORY OF THE INTERLOOP
Interloop limited is a largest manufacturer and exporter of socks in the world. Company
was
established in 1992 by two brothers “Mr.MUSADIQ ZULQARNAIN CEO AND
Mr.NAVEED FAZIL” state 10 knitting machines. Interloop was registered as a private
limited company in 1993. Its daily production is about 120 thousand dozen socks.
Interloop is situated in Pakistan’s Industrial Hub Faisalabad near Khurrianwala.
Interloop is a complete vertical unit with all processes ranging from yarn-spinning to
packing and it has a centralized computerized system which handles all aspects of
operations. In pursuance of a goal to achieve and maintain good quality, Interloop has set
up a high-tech spinning unit that will ensure finest quality yarn made from the best
available natural cotton.
Working on spinning unit if Interloop Ltd Faisalabad was started in 2004, Mr.Arif Munsif
was appointed as a “General Manager” (spinning) for this task. Mr.Arif Munsif began to
work on this huge project in the guidance of Mr. Tariq Rashid Malik (Director sourcing)
and paid his full attention to complete this project in the minimum span of time. Interloop
Ltd.(Spinning Division) comprises on 20,400 ring spinning spindles producing 675 to
730
bags (100 Lbs. Yarn/Bag) daily including 150 combed bags at average count of Ne. 11.2/1
~
Ne. 11.7/1.More than thirteen thousand people are working in Interloop Ltd. Interloop
has
three hosiery divisions in Faisalabad. Interloop has core values named as I-CARE,
symbolizes as Integrity, Care,
Interloop extraordinary growth is a result of the hard work and worthy management. At
each point of operations Interloop confirms stringent quality control procedures,
appropriate shipment and consistency of services. It is one of the few companies in
Pakistan with a remarkable social responsibility portfolio. In this way company have
been playing his active role for reduction of unemployment and poverty. I can
observers a clear cut difference between other organization and Interloop Limited.
All other organization is working for their benefit but Interloop Ltd is working those
who deprived of their genuine rights to live with the basic necessities of life. All labor
rules and regulation are being fully implemented here.
This is a basic reason. That people from up to bottom are loyal and sincere with the
company
and its mission. Interloop is a complete vertical unit offering a wide range of price point
and
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needle counts and is on the cutting edge in terms of the latest technology for each
production
process.
MISSION
A mission statement gives directions to a company’ s goals, strategies and activities.
Mission statement of Interloop Limited is
For the accomplishment of a mission statement team work is necessary and Interloop has
team structures for every department activity. All the work here is allocated in teams. So
to achieve a greater company mission , it is imperative that the team members are
acquainted with it, understand it an believe in it.
VISION
Vision are statement that tell what company wants achieve. Vision of company guides its
people in appropriate direction. Vision statement of interloop is
Interloop vision is developed after five years. In this one profits would be doubled
through tangible and intangible sources of value adding and talent nourishment through
training and development.
By reducing the skill gap Interloop plans to achieve its mission and visions quickly.
VALUES
Considering 18000 employees Interloop established its Core Values as I-CARE.
Organization hierarchy
Organizational hierarchy is the formal framework by which jobs, tasks are divided,
grouped and coordinated. To achieve the mission and vision 2020 the structure formed
by Interloop is
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For its structure Interloop uses Functional and departmentalization.
Interloop uses centralization approach
All the goals, objectives are made by top managements and executives of the company.
Decisions are passed down to lower level people in vertical direction.
Interloop follows high formalization in its all operations and activities.
Through its processes Interloop shows the nature friendly environment, team work among its
people. And showing its products around the world with latest technology , transport and most
importantly focusing om CSR.
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There exists 3200+ types of socks around the world. Interloop also manufactures a few of
these type of their customers. These types are
1. Crew socks
It has a leg length or more than foot portion. This type of socks has welt, Rib, High Heel, Heel,
Foot and Toe.
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3. No show socks
This type of sports socks has no rib, no ankle as its name shows; it cannot be seen
after wearing shoes
4. Tube socks
This type of sports socks has no heel. It has just Foot, Rib and Welt. Its shape is just
like a tube that’s why it is called tube socks.
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Internship Schedule
To Put some suggestions & recommendation for the development and polishing of the human
resource department.
Top Management
Executive
Non-Exe
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Interloop has different categories of working staff.
1. Top Management
2. Executive
3. Non-Executive
Human Resource Department of Interloop pays attention to stakeholders approach as well. That
balances the needs of groups of people in and outside the company or whoever has any interest in
Interloop performance.
Human Resource
HR
Drpartement
HR Corporate HR Operations
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Functions of HR Department
The main objectives of HR department to ensure a high quality workforce for the company Hiring
and retaining of competent employee is critical for the success of the company and to motivate
the retain its employees HR department perform different functions.
Compensations and benefits for employees
Compliance of polices and labor laws
Workers welfare related activities
Recruitment and orientation activities
Training development of worker
Maintain full employee records
Disciplinary and legal actions
grievance handling
Reporting is necessary not only to perform better to evaluate the performance also. Reporting
system in HR department of Interloop is
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Training and Development
Interloop is not only conscious to hire best potential but also make in house arrangements for
employees to improve their skills further. In order to achieve that target, different courses are
arranging house or outside the Interloop. Interloop has developed the focus to be a learning
organization. Therefore, it spends a huge amount of budgets on the training and development
of the employees. Interloop has formulated a separate department for the purpose of training
development known as Organizational Development department. The basic purpose of this
department is to foresee the future challenges of the Interloop and update the skills of the
employees to address these future challenges in line with the need of the business.
Performance Appraisal:
Performance Appraisal is conducting in December of the year for executive’s employees and in June of the
year for non-executive employees. Performance appraisals contain the recommendations of the line
managers for training in a particular skill.
Performance Management Systems:
Performance management system are designed for assessing the training needs of
management (Grade 7 to above).Under the system annual objectives of the department are
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assigned, on the basis of these annual objectives, skill of the mangers are matched. If there
found any discrepancy, then trainings are conducted so improve the skill of the managers.
Employee Development:
Employee development is continuous process in the Interloop. Different kinds of training
programs are conducting throughout the year in the Interloop. On contrary, Interloop has also
designed knowledge management system, in which the employee shares their skill,
information and expertise with other employees. For conduct the training in the Interloop,
Orientations:
Every new employee has to give orientations report to HR department in the Interloop. Orientation period
is one week long. New employees have responsibility for their own learning. Through orientation an
employee, take basic information about the company policies and practices of the Interloop.
Technical Training:
In the Interloop, Quality Assurance department has devised a Technical Training Center. The
basic purpose of this type center is to enable work force to demonstrate its potential and talent
at optimum level for maximum output and productivity, to train the newly hired workers in
the field of knitting, finishing, processing and toe-closing departments and to increase their
performance. In the Technical Training Center, machinery is installing in relevant operational
manuals and has been prepared in consultation with the concerned technical and
administrative staff. The training methodology includes lectures and practical demonstration
of machines.
In-House Training:
In-house training is also conducted at the Interloop on different topics depending upon the
training need of the employee. These training sessions are generally held by in - house
trainers. They develop the training program by themselves and evaluate the training through
feedback forms. Different training methods are used during these sessions like:
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On-the-job Training
Lectures
Case Studies
Computer Based Training
External Trainings:
Interloop believes that employees are assets of any company so they should nurture them. Interloop sends
its employees for external training for those topics which cannot be covered by the experts of Interloop. The
external training sessions, three things are done
In this way, these training enhance the skills of the entire organization. The process of training and
development does not end with the completion of training sessions. Rather, after the training sessions, training
results and evaluated the performances are measured, if they again find any gaps between desired and
actual results. Then, again training needs are assessed and in this way this process of development
continues.
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Personal Employee Record
Compensation and benefits teams maintain employee from the time of joining to the time of resign. All
records including their personal education, CNIC, experience certificate, insurance reeled documents all
are processed here. At the time of joining all documents are obtained from recruitment office after
verification.
Varificatin of documents
Personal employee record is update on regularly basic i.e. in case of new experience certificates, new
bonus or increments , health insurance related documents etc.
Salary slips are provided to employee every month to make them aware of their salary details like
Employee Gross pay
Overtime detail
Employee leave detail
Employee loan detail
Employee medical allowances
EOBI or another contribution/ Deduction detail
HR Department makes sure that every employee gets their salary slips, so no one would have any
objections about their salary amount, deductions or any contributions.
For non-executive employees salary slips are available at KIOSK. Salary slips for executive employees
from E1-E# are send to their replacement Head of Department. And salary slips for executives from E4
and Above are sent individually to relevant person.
ONE Window operations
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To facilitate employee of interloop HR department has established ONE WINDOW OPERATION
system. There are a lot of issues that need attention, are demanding decisions on the spot and need
popper handling for the functioning of the department. This system addresses all HR related needs of
employee by connecting you just single person in HR.
Functions
One Window operation cover many activities and provide assistance in following matters
Processing of TD & DA
Quick processing of LFA claims
Reimbursement of claims i.e. Fuel payments, Residence Allowance
Short term loan Handling
Processing of Benefits provided under long service benefits i.e kids fee
Providing Marriage Allowance
After receiving case its being processed in system and verified and signed manually by
supervisors, then after generating invoice case is sent to HD_1 for audit purpose. After successful
audit that is sent to cash office from where employee can receive their payments.
Resignation of Employees
Termination or Resignation of employees has also been assigned to HR department. In case o
resignation employee can hand over hand over resignation due to any reason he/she thinks fit.
Employee is required write down his resignation
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Got approved by HOD
Submitted to HR department
State the reason for resign
Submit social security card
And then from HR department that would be processed for further ant obligations.
A non-executive employee can resign (24-hours/ one month intimation) any time on simple paper.
At the time of resignation, his final settlement are made and gratuity is paid.
However an executive employee can leave the services of the company on one month notice. If
the employee does serve the full one month notice then he/ she can leave the company by paying
the salary for unexpired notice period.
Grievance Handling:
The objectives of grievance handling is to reduce the dissatisfaction level in workers, to
strengthen the relationship between workers and management and also provide healthy , and
professional environment to workers which is free from stress sexual harassment, abuse other
physical/ verbal , psychological
Threats/ offences.
There is four way to lunch the Grievance Handling.
I. Through Department
II. Grievance cell
III. Suggestions & complaint box
IV. Worker management council
Recruitment section:
“Establish disciplined and stress free recruitment of the non-executives.” Following are the steps
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involve in the recruitment process of non-executives.
Written request
Phone
E-mail
Prepare Advertisement
HR recruitment team prepares advertisement with the help of concern department. In the
advertisement mention
Desire Degree
Age
Location
Experience
Fridge Benefits
Final list of short list applicants are than sent to the concern department for further screening,
after receiving final list of applicants from the concern department call the applicants for the
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tests.
Documentation
All successful candidates are called for the documentation and medical checkup. Original
documents are properly verified and checked according to CNIC and desire requirement.
Candidates are sent to the social security doctor for “Medical Fitness Certificate” after
approving from social security doctor, company medical doctor also examine the candidates and
gives the final Medical fitness certificate.
Orientation
After documentation and medical checkup, candidates are called for the orientation.
Orientations are given to employees which covers the following topics.
Legal rights and responsibilities of employees
Information regarding company
Orientation regarding Company’s HR practices
Orientation regarding benefits & rights
Awareness sessions regarding customers‟ code of conduct regarding HR practices
Related Documents
Employment form
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Four passport size photos/ snaps
Four copies of CNIC
One copy of parents CNIC
One copy of experience certificates (if any)
One copy of educational certificates and degrees
Medical tests
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Following act are treated as misconduct
Willful disobedience of soupier
Theft, fraud or dishonesty in connection the owner property
Willful damage to he employer property
Habitual absence without leave
Long absence
Habitual negligence
Disorderly behavior during working hours
When any of these from is received in HR department, the process of discipline and legal action
stars.
Possible outcomes of misconducts
Warnings
Demotion
Resignation
Termination
The outcome vary to every case. Any kind of outcome cannot be fixed with any case type.
The duration , severness , repetition also matter to conclude a case.
Process
When a case enter HR departments a report is prepared. After doing some verification of said
misconduct, charge sheet is prepared. And employees are called for the replay. If it is minor case
negligence and for the first time the case could be closed by issuing .a warning.
Bur if the replay of any charge sheet and enquiry notice doesn’t come then following procedure is
followed.
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Enquiry Enquiry
Report
notice report
Charge Enquiry
Submittion
sheet notice reply
Charge
Enquiry Termination
sheet reply
Interloop issue 3 warnings to employees before taking strict action but only 1 id required by law.
After these 3 warnings legal action starts and case could end eith resignation or termination.
Once a warning is issued employee cannot get promotion or increment for the time being.
If an employee is terminated employee can’t join again in Interloop and is not eligible to receive
gratuity.
If employee resign himself, then employee can join back again and is eligible to receive the
amount of gratuity.
Social Security
Social security is an institution of the Government of Pakistan that works for the welfare of
industrial workers and their families. In it the provision of medical, monetary and other
benefits are provided to the employees. Social Security works under the jurisdiction of
provincial government. It prepares policies by considering the different suggestions and
factors, the amendments are made every now and then. Social security has its sub offices,
dispensaries and hospitals in almost every city, where the workers are provided free
treatment. In case of illness they are also given half day wages. If deemed necessary this also
makes arrangements for the treatment outside the country. Here it is worth mentioning that
the workers need not pay anything for all these facilities, but the company Interloop Ltd.
makes monthly contributions to this fund in order to provide facilities and monetary benefits
to its employees. According to the law, the employees getting benefit from this scheme are
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those whose salary is not more than Rs 10,000/- at time of induction.
According to it, the employees covered through social security get the following benefits.
Monetary benefits
In case of illness, the employees are paid up to 75% of their wages of 121 days
TB and Cancer patients are paid 100% of the wages of 365 days
Female workers get 100% of the pay/wages during the 12 weeks of maternity
leave.
In case of death the payment is made (daily illness allowance multiplied to 30)
Payment of 100% of wages for 180 days in a year in case of injury or illness
during work. In case of injury at work, the payment of 20% of wages as allowance of disability to be
paid in advance
Payment of 20% of gratuity in case of injury during work if disability is 20%
If disability is 66% the payment of a sum equal to 100% of the pension
In case of death during job due to injury, the payment of 100% of the pension to the family of deceased
nominated by him.
Additional Benefits
The fare for the travel for the treatment in other city is paid Rs 1 per Km.
Hajj scheme for the employees covered under social security scheme has been launched. For this hajj
draw is conducted in which 4 employees will get the opportunity for Hajj.
Medical facilities
Treatment for the family, kids, parents and spouse of the employee in social security hospitals and
dispensaries Facility of treatment in other countries
Additional facilities of X-Ray, Ultrasound, ECG, Gestures copy, and dental treatment.
Heart disease and bypass surgery facilities
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Free of cost medical treatment
Facilities of dialysis, dentures, artificial limbs, blood, transportation and ambulance
Indoor
Treatment
Medical
Treatmrnt
Outdoor
Social security Treament
Monetary Death,Funeral
Benefits Grants
Other Facilities
For the convenience of the operations of the company and providing more facilities to employee at
working area Interloop provide a lot of facilities. Such as
Day acre facility
Long service Awards
Fair price shop
Transport
Gym and sport gardens
Female Hostels
Executive clubs and 4 upscale apartments for foreign executive working at Interloop.
Refreshments activities as Master Chef Season 2, Garden Bowling, Tours, Table tennis matches,
cricket combat.
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nonprofit implementing environment friendly policies in work place. LIKE Interloop emphases CSR
in its practices
Constructed 90 houses for the 2010 flood affected in Muzaffargarh.
Interop SOS Village
Water Recycle plant
9 Interloop schools
Collaborations With NTU
Free health services to poor patients
Contribution for rehabilitation of affected people from earthquake
And much more.
Nike
CK
Puma
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Adidas
Family Dollar
Tesco
Primark
C&A
JC penny
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Levis
Payless
Wal-Mart
Wilson
Tommy Hilfiger
ASDA
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H&M
CAT
SWOT Analysis
Strengths
High quality products
Financial leverage
Economies of scale
Cost advantage
Technology
Excellent market image
Competitive advantage
Loyal customers
Learning organization focus
High morale of employees
Healthy working environment
Weakness
Less attention is given to non-executive employee’s personal development
Lack of communication with junior ‟s employees does not let the management by objective
concept to flourish with its true potential
Lack of motivation due to the strict control over the management
Opportunities
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Arrange internal and external effective training for skilled employees Promote the team work
Effective utilization of HRIS
Adoption of the best HR practices
Acquisition of synergy
New customers in the different markets
Adopting the new technologies
Threats
The skilled and qualified workers are attracted by other textiles companies High instability of
political and economic environment
Entry of new competitors (China, India)
Input prices increased (oil, fuel, gas, electricity)
Low promotions occur in worker staff
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