BRKVVT-2506 Virtual On Cisco Unified Communications

Virtualisation and Unified
Communications
BRKVVT-2506
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Public 1
Agenda
Data Centre Trends
Why Virtualise
Solution Goals and Design Process
Unity on VMware Solution
Performance, Deployment, Support
BRKVVT-2506 © 2009 Cisco Systems, Inc. All rights reserved. Cisco Public 2
Data Centre Trends
Data Centre Evolution
Data Centre 1.0 Data Centre 2.0 Data Centre 3.0
Centralised / Mainframe
Client-Server and
Distributed Computing
Virtualised and
Service-Oriented
Centralised Decentralised Consolidated

60’s thru 80’s 90’s thru 2004 2005
Data Centre 3.0 Architecture
X86 Industry Focused on Virtualisation 100%
Virtualisation Overhead
100%
85% EPT,
Virtualisation Overhead
VPID,
100% VMDq2
85%
Virtualisation Overhead VMDq
Intel® VT-d 70%
85%
Intel® VT-x, 70%
FlexPriority
70%
45nm
Quad-Core Intel®
Quad- 45nm 55%
Next generation Intel
Xeon® Processors 55%
Intel® Core™ uArchitecture
55% Intel Xeon 5100,
5300, 7300 uArchitecture (Nehalem)
(Penryn)
2006 / 2007 2007 / 2008 2008 / 2009

Roadmap will continue to deliver higher raw performance (Moore’s Law), and
architectural enhancements to improve efficiency in virtualised environments
All timeframes, dates, and products are subject to change without further notification
Increasing Server Virtualisation Adoption
VM Penetration of 61%
60% Installed Workloads
40%
20%
7%
0%
2005 2007 2009 2011 2013
Source: Gartner 2007, Cloud Computing Trends and Directions.

VMware ESX Overview
VMware Infrastructure Overview
The market leading high
performance virtualisation product
Allows customers to pool server
resources and consolidate to
fewer physical servers
Innovative features bring a new
level of agility and intelligence
to server compute
Production proven, stable,
and mature
VMware certifies servers and
storage for use with VMware
ESX software
Hardware Abstraction
Hardware abstraction
between guest VM and
host hardware for
CPU
Memory
Disk I/O
Network I/O
VMware VI Client
Virtual Machine Hardware
Why Virtualise
Why Virtualise
Significant TCO reduction

CAPEX
OPEX
Supports Green Initiatives

Increased operational flexibilities
Reduce provisioning time
Simplified backup and recovery
DR/BC opportunities with VMware
Site Recovery Manager
Virtualised Unity Carbon Footprint
15,000 user Unity deployment

with Speech over 3 years
Eliminates 15000 kgs CO2
emission per year
Equal to removing 3 large family cars
from the road
Equal to planting 6000 trees
Equals 48 Hectares of pine plantation
Equals 24 MCG’s of pine plantation
Equals 300,000 black balloons
Solution Goals and Design Process
Solution Goals
Deliver significant TCO reduction to the broadest range

of customers possible
Provide a reliable solution with predictable performance
and scalability
Target customers with existing investments and
experience in data centre virtualisation
Introducing as little change as possible to Cisco Unity in
terms of
Solution Design Process
Characterise
1. Know the application’s performance Application
characteristics
2. Understand the virtualisation environment Characterise
Environment
3. Propose a virtualised resources
allocation strategy
Resource
4. Test and validate the proposed Allocation
resource strategy
Is the desired performance achieved? Test &
Is there a less restrictive way to achieve Validate
this level of performance?
5. Repeat until the most favorable Validated
cost/benefit ratio is achieved
Characterisation of Cisco Unity
Performance expectation:
The end user must not perceive a difference between virtualised
and non-virtualised Unity.
Performance concern:
The real-time audio component is performance sensitive.
Performance characterisation:
CPU & Memory: Port scalability tied directly to CPU availability.
Disk I/O: Not usually intensive. Edge Case: Enabling diagnostic
tracing will slow conversations if sufficient I/O is not available.
Network I/O: Streams real-time audio (UDP). Communication
with Domino and Exchange are TCP based and will retransmit.
Resource Allocation: The Balancing Act
Resource allocation is an exercise

in cost/benefit analysis.
Dedicating specific resources to
the real-time VM affects
cost/benefit because:
Efficiency of overall resource
utilisation may be affected
Management complexity may increase
Some VMware value-add features
can’t be used as they are incompatible
with strict partitioning techniques
Four Core Resources
CPU
Memory
Disk
Network
Resource Allocation: Compute
CPU
Unregulated
Proportional Shared CPU Reservations / CPU Shares
Strict Partitioning CPU Affinity
Memory
Unregulated
Proportional sharing Memory Shares
Strict Partitioning Memory Reservations
Resource Allocation: Network
Network Ingress (NIC)
Unregulated
Proportional shared Traffic Shaping
Partitioned dedicated network adapter
Resource Allocation: Disk
Fabric Ingress (HBA, CNA, NIC, etc)
Unregulated
Proportional shared weighted shares
Partitioned dedicated adapter
Fabric
Unregulated
Proportional shared QoS
Storage Array
Unregulated
Proportional shared I/O QoS
BRKVVT-2506
Partitioned dedicated disks
© 2009 Cisco Systems, Inc. All rights reserved. Cisco Public 24
Unity on VMware Solution
Unity on VMware Solution Overview
Support for Cisco Unity 7.0 on VMware ESX 3.5

Customer-provided and supported VMware infrastructure
“Hands off” approach to hardware leveraging VMware
Hardware Compatibility Matrix
Supports a broad range of Intel Xeon based servers
Cisco Unity can run side-by-side with third-party applications
Supports all features of Unity
Cisco Unity design does not change
No changes to licensing or SKU required
Solution Components
Predictable host infrastructure

VMware software
Servers
Storage
Virtual machine templates

Define virtual hardware configuration
Establishes feature scalability / capacity
Resource management
Allocating host resources to virtual machine
Resource / performance protection
Performance monitoring
VMware ESX Software
Support for VMware ESX 3.5 and later
Support for VMware ESXi 3.5 and later
Host Server Hardware
“Hands Off” approach in favor of VMware HCL

CPU
Supported CPU list published in Design Guide
Cisco will update supported CPUs as needed
Memory
No specific requirements
Disk
Fibre Channel HBA
Fibre Channel over Ethernet (FCoE)
Network
Gigabit Ethernet or greater
Standardised VM templates
Templates define standard VM hardware configurations

Different templates for different levels of scalability
Virtual Unity Unity Template Exchange Voice Rec

Hardware Template 1 2 Template Template
vCPU 4 2 1 1
vMemory 4 GB 4 GB 4 GB 2 GB
vNIC 1 1 1 1
2 X 24 GB + 1
vDisks 4 X 24 GB 4 X 24 GB 1 X 24 GB
User Defined
144 Ports / 48 Ports / 5000
Limits 7500 Mailboxes 24 Ports
15000 Users Users
Unity Resource Allocation: Compute
CPU Affinity
Predictable performance
Hard requirement to scale and safely support co-residence
Memory Reservation
Predictable performance
Unity Resource Allocation: Network
Customer designs and owns performance
Cisco provides network I/O profile
documentation to aid with design
Strategic direction
Nexus 1000V with QoS
UCS Virtualised Adapter with VMDirectPath
Unity Resource Allocation: Disk I/O
Customer designs and owns performance
Cisco provides disk I/O profile documentation
to aid with design
Cisco provides supported performance
thresholds leveraging Performance
Monitor / CUPID
Performance
Voice Quality: Mean Jitter
Hardware
More
2.8
2.4
Jitter (ms)
2
1.6
1.2
Frequency
0.8
0.4
0
0 100 200 300 400 500 600 700
Frequency
Virtualised
More
2.8
2.4
Jitter (ms)
2
1.6
1.2
Frequency
0.8
0.4
0
0 200 400 600 800 1000 1200
Frequency
Voice Quality: Max Jitter
Hardware
More
18
15
Jitter (ms)
12
9
6 Frequency
3
0
0 100 200 300 400 500 600 700 800
Frequency
Virtualised
19
16
Jitter (ms)
13
10
7 Frequency
4
1
0 50 100 150 200 250 300 350 400
Frequency
Deployment and Redundancy
Classic Deployment
Virtualisation Deployment
Hypervisor Hypervisor
Hypervisor Hypervisor
Virtualised Deployment / Redundancy
VMware ESX
VMware ESX
Performance Troubleshooting and Support
Unity Performance Troubleshooting
CUPID (perfmon
wrapper) is the
primary tool
Virtualisation customers
required to run CUPID
at all times
Cisco will provide
relevant thresholds
Used by TAC to
determine if system is
operating within threshold
ESX General Performance Data
ESX Performance Troubleshooting
esxtop in the definitive

monitoring and
troubleshooting tool
More than 150 different
parameters spanning
CPU, Memory, Disk I/O,
and Network I/O
TAC does not
troubleshoot with esxtop
Support Policies
Host infrastructure must comply with VMware

ESX HCL.
Cisco TAC understand how to verify CPU
and Memory Requirements.
Cisco TAC will not troubleshoot below the Unity
virtual machine.
Cisco TAC does not assist with configuration/
provisioning of host infrastructure.
Support Escalation Path
Customer coordinates vendor support
TSANet Leveraged by Cisco TAC
Customer
VMware Update Policy
Cisco
ESX Server Release
Description Support
Release Numbering
Policy
Functional enhancements or Left of 1st decimal

Major extensions (5.0 -> 6.0)
At release
Right of 1st decimal

Limited amount of new (5.0 -> 5.1)
Minor optional features
At release
Right of 2nd decimal

Maintenance Defect fixes only (5.0 -> 5.1) At release
Addresses security, new Each patch

Patch hardware, critical defect numbered
At release
VMware Value-add Feature Support
Features evaluated on a case by case basis

Support matrix published to Design Guide for Cisco Unity
Virtualisation
VMotion is the killer app – but not appropriate for

UDP/RTP streaming media
Current CPU Affinity requirement rules out some
automated features
Distributed Resource Management
Distributed Power Management
High Availability
Backup / Restore and Migration
Backup / Restore as usual with DiRT
Physical to Virtual (P2V) migrations supported
with DiRT only
What does the future hold……
Summary
Summary
Barriers to the virtualisation of real-time
applications are breaking down
Stringent guidelines are required to ensure the
necessary performance
Unity is our first supported application on VMware
Some VMware features are not currently
supported but we are working to resolve this
Resources
Design Guide for Cisco Unity Virtualisation:
http://tinyurl.com/ladezf
Cisco Unity and VMware Storage Area
Networking page:
http://tinyurl.com/mx2jd
VMware virtualisation 101:
http://www.vmware.com/virtualization/
Q and A
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Virtualisation and Unified

Data Centre 1.0 Data Centre 2.0 Data Centre 3.0

Centralised Decentralised Consolidated

2006 / 2007 2007 / 2008 2008 / 2009

Source: Gartner 2007, Cloud Computing Trends and Directions.

Significant TCO reduction

Supports Green Initiatives

15,000 user Unity deployment

Deliver significant TCO reduction to the broadest range

Resource allocation is an exercise

Support for Cisco Unity 7.0 on VMware ESX 3.5

Predictable host infrastructure

Virtual machine templates

Support for VMware ESX 3.5 and later

Support for VMware ESXi 3.5 and later

“Hands Off” approach in favor of VMware HCL

Templates define standard VM hardware configurations

Virtual Unity Unity Template Exchange Voice Rec

esxtop in the definitive

Host infrastructure must comply with VMware

Functional enhancements or Left of 1st decimal

Right of 1st decimal

Right of 2nd decimal

Addresses security, new Each patch

Features evaluated on a case by case basis

VMotion is the killer app – but not appropriate for

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