Gamma Education & Training Student Assessments

BSBRSK501 MANAGE RISK

STUDENT NAME: ………………………………………………………………….

STUDENT ID: …………………………………..

Assessment Task 1.1 Review current organizational processes

Q1: Review the processes and procedures of the current Kingfisher Garden Centre risk management plan located in the Kingfisher

background information. List the identified risks. Note: Business risks are not included in the risk assessment plan.

The use of Old shelves results in collapsing, the air in the environment around is unhygienic and the areas that are shallow may cause

people to fall are the identified risks (Tefferi and Barbui, 2015)

Q2: Have these risks been analyzed and is there a risk treatment in place? List the treatments in place.

The treatments put forward are

 Purchase of steel shelves with limited weight, which are kept neat and tidy.
 Proper cleaning measures such as bagging of waste, disposal of hazardous waste with proper supervision.
 Soggy areas are drying with proper drainage and looking after any leakage.

Q3: When was the risk management plan last updated?

It was last updated on 5th February 2002.

Assessment Task 1.2 Risk management standards

Q1: Using the risk management standards AS/NZS ISO 31000:2009 Risk management – Principles and guidelines from the unit

Manage risk, Topic 1, screen 7, list all the gaps between Kingfisher’s current risk management process and the standards.

The gaps are incomplete risk management, biased risk appraisal and misaligned risk standards, which is found after comparing (Purdy,
2015)

Assessment Task 1.3 Determine scope for risk management standards

Q1: List all the situations, locations, people and other stakeholders that are included in your risk management process. Base your

answer on the Kingfisher background information.

Situations

 Political- Ban on imports from China. Increase of investment and creating of stricter
regulations for environmental protection.
 Economic- There is a steady growth of profit for past three years in all the sectors.
 Social- Environment protection policies are undertaken with the use of good quality
products in social, seeds etc.
 Legal- The legal are policies are all re negotiated with the addition of some new policies.
 Technological- Developing and making the total system up to date.
 Policy- The policies are carefully revised according to the changes in government policy.
 Staffing- Proper and eligible staff are employed.

Locations
There are around four head office and three garden center locations.

 Head Office in Fairfield, Victoria

 South Morang, Victoria
 Kenmore, Queensland
 Willoughby, New South Wales

Stakeholders

Internal stakeholders

• National General Manager

• National Manager of Operations
• National Manager of Finance & Legal
• National Manager – Legal Services
• National Manager of Human Resources

External stakeholders

• Plant supplier
• Seafood supplier
• Meat supplier
• Alcoholic beverage supplier
• Non-alcoholic beverage supplier
Assessment Task 1.4 Identify stakeholders and their issues

Q1: List all the internal and external stakeholders and any possible issues that they may have in the risk management process. Base

your answer on the Kingfisher background information.

Stakeholders Issues

Internal stakeholders

• National marketing managers The marketing plan and strategies are not very capable to make the organization

prosper.
• National coordinator of garden center
The coordinator does not supervise its subordinates in doing any job.
• Food and Beverage manager
• National coordinators for customer The quality of food supplied is not up to the mark and the foods are not fresh.
service
The coordinator lacks a lot, the customer are not taken successfully
• Garden Manager
The plants are not taken care or shaped properly with the walking path being

slippery
External stakeholders Issues

• Cash register and stock • The prices of the entry tickets are sometimes charged more from the customer without any
management system information.
• Fresh produce supplier • The products such as fresh products are not at all fresh and prices are high compared to other
shops.
• The cleaning agents hired do not do their work properly as they are supposed to.
• Cleaning contractors

Assessment Task 1.5 Review risk context

Q1: Identify the risk management issues that you need to consider when completing the risk management process. Include one in each

category. Base your answer on the Kingfisher background information.

Context Issues to consider Possible effect

Political The policy-making policy. If not revised may sometimes cause

problem in the future.

Economic Keeping of proper records of expense. Profit recorded may show wrong balance.

Social Management of shop products. Causes problem to the customers.

Legal Renew of insurance policy. In case emergency proper help will not be

available

Technological Update of the data base. New technology helps in quick work

process

Policy New points to be added to old policy. New policy covers all the changes.

Assessment Task 1.6 Review legislation

Q1: Complete an internet search and find three pieces of legislation or codes of practice that could have an impact on the

Kingfisher Garden Centre’s risk management process.

Name Legislation/codes of practice Impact

• Work Health and Harmonies occupational health and Common people

Safety Act
safety
• Privacy Laws
Employees
• Environmental Laws
• Industrial relations To keep confidential data intact Nature
Law
To keep the environmental safe

Production process

To follow certain standards of

 production in industries.

Assessment Task 1.7 Review strengths and weaknesses of existing arrangements

Q1: What are the strengths and weaknesses of the Kingfisher Garden Centre’s current risk management process?

Strength Weakness

• Goodwill • Risk are not calculated

• Easy accessibility • Accidents not taken into account
• Frequent use by old people • Changes in suppliers not known (Ho et al. 2015)
• No communication between the new groups

Assessment Task 1.8 Document goals

Q1: Using all the background information you have collected from 1.1 to 1.5, create at least five goals and critical success factors for

the risk management process. List them below.

Assessment Task 1.9 Obtain support for risk management activities

Q1: List all the managers at the Kingfisher Garden Centre whom you will need to get approval from.

National manager-finance, State manager, Customer relationship manager are the managers one need to get approval from.

Q2: List all the team members at the Kingfisher Garden Centre whom you will need to interact with to get their support for the risk

management process.
 • National Manager – Finance
• National Manager
• National sales managers
• National coordinators for customer service
• Garden centre manager
• Food and beverage manager
• Store managers
• Garden centre staff
• Gift shop manager
• Gift shop customer service staff
• Garden designers
• Food and beverage administrative officers
• Garden centre administrative officers (Aldunce et al. 2015)

Assessment Task 1.10 Communicate with relevant parties

Q1: Outline the communication processes you will use to communicate each step of the risk management process to managers, team

members and other stakeholders.

Risk management step Who will this need to be Communicating activity

communicated to?
 Step 1: Risk management Stakeholders Email

Step 2: Identification of risks Managers Word of mouth

Step 3: Analysis of risk and Project Managers Email, phone, sms

priotising risks for treatment

Step 4: Risk treatment Risk control department Word of mouth

Step: Monitor action plan Employees Email, sms

ASSESSMENT 1B – SHORT ANSWER QUESTIONS

1. What is the first step in the risk management process?

Identify the Risk.

2. What would be included in the scope for a risk management plan?

Achieving the planned goals at a certain period (McNeil et al. 2015)

3. Which group of people would be considered internal stakeholders?

Head manager, Sales Manager, Store manager and the head of every department (Glendon and Clarke, 2015)

4. Which group of people would be considered external stakeholders?

Suppliers and other external agents.

 5. When considering the context of a risk management plan, which background information should you investigate?

Safety of the employees.

6. Once you have reviewed your current procedures and standards what is the next step when creating a risk
management plan?

Evaluating the past data and the current data.

7. Which goal, for a risk management plan is SMART, clear and achievable?

Well defined and clear to anyone that has a basic knowledge of the project should the goal for risk management.

8. Time is critical, and you want to meet your goal timelines. Which is the best way to gain support from
stakeholders for a risk management plan?

By dividing the work equally and provide proper supervision.

9. What is the best way to invite participation for the risk management process from internal stakeholders?

By providing, those timely rewards to keep them motivated.

ASSESSMENT 2A – PROJECT

Assessment Task 2.1 Consultation plan

Q1: Complete a consultation plan of the activities you will run so that staff can assist with the risk identification process

Consultation plan

Date of plan Name of person completing plan:

 Group/people which needs to be Consultation activities: Timeline for consultation activities

consulted: Due date:

Managers Framing the project plan 2 weeks

Assessment Task 2.2 Tools and techniques to identify risks

Q1: Outline all the tools and techniques you will use to identify risks in the Kingfisher Garden Centre. You looked at how to identify

risks in Topic 2 of the unit Manage risk.

Risk identification Who will be involved? Timeline Process

tool/technique

Process Flowcharts accountant Whole year Managing the records of

accounts

Assessment Task 2.3 – Identify risks

Task 2.4 – Business risk identification

Q1: You must identify at least one risk from each of following topics. List these in your template under ‘Category of risk’.
 Natural disasters- Flood

 Pandemic- Fever

 Legal- Property dispute

 Global events-

 Technology- Use of old technology.

 Regulatory and government policy changes-

 Environmental

 Work health and safety

 Property and equipment

 Security

 Staffing

 Suppliers

 Market

 Utilities and services

 Q2: Identify potential harm or consequences, category of risk, level of risk, location of risk, worst-case scenario, which was consulted

(each column in the template).

ASSESSMENT 2A

Assessment Task 2.4: Business risk identification template

Date of assessment: Name of person completing assessment:

Department/work area/task assessed: Kingfisher Garden Centre

Business risks identified Potential harm or Category of risk 1. Level of risk Location Worst-case Who was

consequences Political scenario consulted?

Economic

Social

Legal

Risk priority
Likelihood

Severity
Technology

Procedure

Unable to have H H 3 Warehouse Customers are Suppliers inclined to

Supplier for all
suffering business
cups and other
disposable items Supplier issue
consumables
goes out of ready for
customers
business

Unable to Property H H 1 Manufacturing unit Customers are Technical

Juicers break down provide juice for and
customers equipment suffering department

Food spoils and H H 2 Industrial unit Customers are Engineers and

suffering and cost mechanics

they will be unable
Industrial fridge Property
increased
to feed customers –
breaks down and
food will need to be
equipment
thrown out

and replaced
Injured H H 1 Production unit Work performance is Health and Safety
Staff member severely
hampered unit
person/workplace
injures themselves Work health
investigation –
while preparing food and safety
workers’
and using a knife compensatio
n
Business risks identified Potential harm or Category of risk 1. Level of risk Location Worst-case Who was
 consequences Political scenario consulted?
Economic

Social

Legal

Risk priority
Likelihood

Severity
Technology

Procedure

Store will Property H H 1 Stores department Inventory will be Management

Store has a fire be and
destroyed equipment damaged

Both fresh food Unable to attain well H H 2 Inventory department Decrease in amount of New suppliers of
suppliers priced suppliers Supplier
go out of business inventory and increase fresh food

in price

Water from the H H 2 Water management Problem in preparing Engineers

Drought and new
department food
tap cannot be
regulations limiting Regulatory change
used to prepare
the use of water
and clean

products
Customer is H H 1 Organisation outlet More health hazards Health and safety

department
A customer is injured, Worksafe
Work, health
injured while sitting investigation
at a booth or table in ensues and safety and

the store and possible legal

legal action

No one will be able H H 2 Human Resource department Delay in work Human Resource

performance department
to manage the
Something happens
business, or
to John or Danielle Staffing
complete the
and they are unable
financial activities
to work
like paying staff or

ordering stock
Shop and stock is H H 1 Store outlet Loss of stock and Damage control and

damage of shop maintenance

Storm surge from damaged, is
Natural disaster department
nearby beach causes unusable and will

flooding need to be

repaired
Business risks identified Potential harm or Category of risk 1. Level of risk Location Worst-case Who was
 consequences Political scenario consulted?
Economic

Social

Legal

Risk priority
Likelihood

Severity
Technology

Procedure

The juice bar will H H 1 Nearby location No customer will Research and

come to store development

lose customers as it
A new juice bar
department
currently has a Market
opens up nearby
monopoly
on
customers
Juice bar will be H H 2 Organisation premises Legal expenses will Legal authority of
Customer is injured,
increase leading to the organisation
fined, have to pay
Worksafe
insolvency
legal expenses and Legal
investigation ensues
potentially go out of
and possible legal
business
action
ASSESSMENT 2B – SHORT ANSWER QUESTIONS

1. John runs a juice bar with five staff members. He has two produce suppliers and another materials supplier of cups
and other one-use accessories. He is creating a risk management plan for his business. He completes all his paperwork
himself and doesn’t have an accountant. He owns his shop front outright and does not owe any money on the business.
Which relevant people should he include in risk identification?

The suppliers for the juice bar and staff working.

2. Which risks would need to be included in risk identification for John’s juice bar?

Maintenance of accountant, Risk regarding suppliers and Customer service (Iqbal et al. 2015)

3. Which is a good technique for generating a list of risks?

By working with the data from past years and present time.

4. What group would be considered external stakeholders?

Juice suppliers and delivery persons are considered as external stakeholders (Doff, 2015)

5. What is a possible supply chain risk for a shoe manufacturing company?

Shortage of raw materials and delay of raw materials are the risks involved.

3.1 Assess the likelihood of risks occurring

Q1: Choose eight of the risks that you identified in Assessment 2B Project – Stage 2. Arrange the risks from most likely to least likely.

Likelihood of risk occurring

 1. Members leave the organization High

2. Fire break out Medium

3. Power issues High

4. Global financial crisis Medium

5. Problem of water High

6. Problem in maintaining security labels Medium

7. Inefficient alert system High

8. Absenteeism of staffs High

3.2. Severity of risks

Q1: List the eight risks you identified in 3.1 Assess the likelihood of risks occurring. Briefly explain what the impact/severity of each

of the risks you identified would be if it did occur.

Severity of Risks

Members leave the organization High

Fire break out Medium

Power issues High

Global financial crisis Medium

 Problem of water High

Problem in maintaining security labels Medium

Inefficient alert system High

Absenteeism of staffs High

ASSESSMENT 3

Evaluation and prioritizing risk for treatment

Industrial fridge Power shortage issues

breakdown
Very
Theft of stock or

high damage to the business

due to flood
severity

4
CONS

EQUE

NCES

Employees leave the job Food contamination due Breakout of fire

to water

High

severi

ty 3

Finance crisis
 Mediu Staff members injured Supplier goes out of

business
m

severit

y2

New juice bar opens

Low

severi

ty 1

Low Medium High Very

likeliho likelihoo likeliho high

od 1 d2 od 3 likelihoo

d4

LIKELIHOO

D
Stakeholders

Q1: List all the internal and external stakeholders you will consult with when completing the risk assessment process.

Internal stakeholders External stakeholders

• National General Manager • Cash register and stock management system

• National Manager of Operations • Fresh produce supplier
• National Manager of Finance & Legal • Cleaning contractors
• National Manager – Legal Services
• National Manager of Human Resources

Q2: Explain how the consultation with stakeholders may occur?

A plan will be framed by the stakeholders that will be followed and each stakeholder will share their ideas regarding the process of

risk management.

ASSESSMENT 4

A. Which of the following would be the best way to treat the risk of theft for the indoor plants and small plants? Select the best option.

 Install security tags on all plants in the indoor plant section

Who must you communicate risk treatments to and ways that you might communicate them?

 Employees

 Managers
  External people like suppliers, contractors and delivery drivers (Aven, 2016)

Ways to communicate them

 Training session

 Meetings

 Posters

 Seminars (Sweeting, 2017)

What is ‘implementing treatments’?

It deals with implementation of plan and make sure that it works properly.

How can you do this?

It can be done by observation, getting feedbacks from the staffs of the organisation dealing wit risks and checking the accident reports.

Do not forget to update the plan!

The plan should be documented up to date along with the changes if any to identify and analyse the risks and treat the risks (Sadgrove,

2016)

ASSESSMENT 5

John’s Juices business risk identification template

Date of assessment: Name of person completing assessment:

Department/work area/task assessed: Kingfisher Garden Centre

Business risks identified Potential harm or Category of risk 1. Level of risk Location Worst-case Who was

consequences Political scenario consulted?

Economic

Social

Legal

Risk priority
Likelihood

Severity
Technology

Procedure

Unable to have H H 3 Warehouse Customers are Suppliers inclined to

Supplier for all
suffering business
cups and other
disposable items Supplier issue
consumables
goes out of ready for
customers
business

Unable to Property H H 1 Manufacturing unit Customers are Technical

Juicers break down provide juice for and
customers equipment suffering department

Food spoils and H H 2 Industrial unit Customers are Engineers and

suffering and cost mechanics

they will be unable
Industrial fridge Property
increased
to feed customers –
breaks down and
 food will need to be equipment

thrown out

and replaced
Injured H H 1 Production unit Work performance is Health and Safety
Staff member severely
hampered unit
person/workplace
injures themselves Work health
investigation –
while preparing food and safety
workers’
and using a knife compensatio
n
Business risks identified Potential harm or Category of risk 1. Level of risk Location Worst-case Who was

consequences Political scenario consulted?

Economic

Social

Legal

Risk priority
Likelihood

Severity
Technology

Procedure

Store will Property H H 1 Stores department Inventory will be Management

Store has a fire be and
destroyed equipment damaged

Both fresh food Unable to attain well H H 2 Inventory department Decrease in amount of New suppliers of
suppliers priced suppliers Supplier
go out of business inventory and increase fresh food
 in price

Water from the H H 2 Water management Problem in preparing Engineers

Drought and new
department food
tap cannot be
regulations limiting Regulatory change
used to prepare
the use of water
and clean

products
Customer is H H 1 Organisation outlet More health hazards Health and safety

department
A customer is injured, Worksafe
Work, health
injured while sitting investigation
and safety and
at a booth or table in ensues
legal
the store and possible
legal action
No one will be able H H 2 Human Resource department Delay in work Human Resource

performance department
to manage the
Something happens
business, or
to John or Danielle Staffing
complete the
and they are unable
financial activities
to work
like paying staff or

ordering stock
 Shop and stock is H H 1 Store outlet Loss of stock and Damage control and

damage of shop maintenance

Storm surge from damaged, is
Natural disaster department
nearby beach causes unusable and will

flooding need to be

repaired
Business risks identified Potential harm or Category of risk 1. Level of risk Location Worst-case Who was

consequences Political scenario consulted?

Economic

Social

Legal

Risk priority
Likelihood

Severity
Technology

Procedure

The juice bar will H H 1 Nearby location No customer will Research and

come to store development

lose customers as it
A new juice bar
department
currently has a Market
opens up nearby
monopoly
on
customers
 Juice bar will be H H 2 Organisation premises Legal expenses will Legal authority of
Customer is injured,
increase leading to the organisation
fined, have to pay
Worksafe
insolvency
legal expenses and Legal
investigation ensues
potentially go out of
and possible legal
business
action

Risk matrix

Industrial fridge Power shortage issues

breakdown
Very
O

Theft of stock or
C

C
S

S
high damage to the business

due to flood
severity

Employees leave the job Food contamination due Breakout of fire

to water
High

severi

ty 3

Finance crisis

Mediu Staff members injured Supplier goes out of

business
m

severit

y2

New juice bar opens

Low

severi

ty 1

Low Medium High Very

likeliho likelihoo likeliho high

 od 1 d2 od 3 likelihoo

d4

LIKELIHOO

Assessment Task 1B: Question

Q1: Using the risks listed in Q1, priorities the risks from most important to least important and decide what treatment you

would put in place for each of the risks identified.

Most important risks to treat Treatment

A new juice bar opens up nearby Extensive research and development techniques to be adopted so that the

customers are still attracted to their outlet

Store has a fire Design fire management techniques and train employees what to do in fire

breakout

Storm surge from nearby beach causes Design plans beforehand that can be used in time of distress and keep stocks aside
for use in crisis
flooding
Drought and new regulations limiting the Set up water reserves and tanks where water can be stored for future use

use of water

Juicers break down Advice the management team to keep aside supportive juicers in case on juicer

goes out of order

Least important risks to treat

Supplier for all disposable items goes Clear up the issues faced by them and make establish good relationship so that
they again supply goods
out of business

Staff member severely injures Treat him well with the help of health and safety management and make

guidelines and rules so that such incidence does not occur in future
themselves while preparing food and

using a knife

Q2: Treat the risks that were identified in Assessment 5B John’s Juices business risk identification template. Choose five of

the risk treatments you have identified and assessed in Task 1 Q2 and create an action plan for how these could be

implemented at John’s Juices.

John’s Juices business risk treatment action plan

Date of assessment: Name of person completing assessment:

Resources Potential barriers Monitoring

Risk treatment Action steps
Responsible Deadline What do you need to What could get in the way of When and how will
List the risk What task will

treatment/ri be done? Who will do By when? complete this step? task completion? How will you this risk treatment

it? (People, money, tools, overcome them? be monitored?

sk
etc.)

Consult with the Jim 10th June Collecting funds Financial fund crisis Analyse the cause of fire
Store has a
fire management and collect fund
fire
team accordingly
Both fresh Find out the issue Tom 15th June Telephone Other business activities Order is given and co-
food
suppliers with the suppliers operation and deals with
go out of
business other supplier done

Install new tanks Dick 1st July Water reservation authority Absenteeism of staffs and water Check and test water
Drought
contamination before use
and new

regulation

s limiting

the use of

water
 Check consumer John 19th July Health and safety department Consumer not cautious while visiting Ensuring comfort of

safety and security store consumers

A

customer

is injured

while

sitting at a

booth or

table in

the store

Juicers break Reserve other Bolan Continuing Production department Employees may be harmed and juice Test each and every

machines of juice quality degradation may occur machine before operation

down
for operation

Q3: Who would John need to communicate this plan to? What is the best way for John to communicate this plan to
 these stakeholders?

John must communicate this plan to the employees and the managers of the organisation. He can also share the plan with the external

members like dealers, contractors or suppliers.

The best way for John can be conducting meetings, training sessions or by organising a seminar.

Q4: What procedures would you put in place at John’s Juices to monitor the risk treatment action plan?

In order to treat the risks, John should look into the matter that the employee safety and the company safety is ensured. He should

reserve machines and extra water tankers, arrange for extra inventory, and keep them safe to be used in times of crisis.

Q5: What legislation would John need to refer to when going through the risk assessment process? How would this be

relevant to the risk management process?

Complete the table:

Legislation Relevance to risk management process

WHS Helps in dealing with workplace issues like death of individuals

and others

Industrial relations law Ensures incidence recovery is done

Privacy laws Ensures safety of information of the organisation

 Environmental law Helps to deal with environmental hazards

Assessment Task 2 – Risk management standards

Q1: What is the purpose of risk management standards, ISO 31000:2009, Risk management – Principles and guidelines?

It can be applied to treat all kinds of risks either positive or negative and such risks are mitigated soon.

Q2: Briefly summarise the risk management process according to the standards.

The risk management process can be stated as follows:

 Avoiding risks

 Increasing risks to get an opportunity

 Changing the consequences

 Sharing risks with other individuals

 Retaining decision by means of decision (Giannakis and Papadopoulos, 2016)

Assessment Task 3 – A risk management policy

Q1: Who is the company/organisation? What is included in the scope of this risk management plan?

Australian Catholic University (ACU) is the organisation.

Scope:
  Incorporated to all areas of academic and corporate governance

 Responsibility of staffs

 Health and safety and critical management issues are covered by policies

Q2: What is included in their risk management model?

 Identifying risky events

 Analysing the causes

 Implementing techniques to mitigate

 Monitoring and control

 Reporting (Chance and Brooks, 2015)

Q3: How are risks identified and analysed according to this plan?

The risks that cause delay or prevent the achieving of goals are identified by means of this plan and the causes and impacts are

analysed to understand the type and intensity of risks.

Q4: How are risks monitored and reported on?

The risks are monitored to maintain effectives of the risk management and reports are given to stakeholders of the University to

manage and treat the risks.

Q5: Who is responsible for each part of the risk management process?

 Senate and Audit and Risk Committee are responsible for reviewing risk management practices

 Planning, Quality and Risk committee will see the development, implementation, review and improvement of the model

 Members of Senior Executive will support risk identification and analysis

 Office of Planning and Management will do documentation

 Managers will be given training to deal with risks (Cole et al. 2017)

Q6: When will this plan be reviewed?

The plan will be reviewed after every five years or before as needed (McNeil et al. 2015)

Q7: What is the process used to organise and store risk management documentation? If this is not detailed, what do you

think would be a good method for this?

The document management system is used to classify, organise and manage the records of the company time to time until the plan

ends.

The electronic document management system can be used as there is less chance of important information getting lost and they can

be locked by a security code (Hopkin, 2018).

ASSESSMENT 6
 Assessment Task 4.1 Risk treatment template

Q1: Using the risks you identified in Assessment 3B Project choose and list the most appropriate options for treating each of

the risks. You must treat at least eight risks identified in the Kingfisher Garden Centre. Use the risk treatment template

provided.

Risk rating after

The risk in priority order Possible risk
treatment
treatment options
(use risk rating –
.
likelihood x

consequence)

Members leave the organisation Focus on retention of employees 3*1=3

Fire break out Fire management system to be made strong 4*2=8

Power issues Fixing power issues 3*2=6

Global financial crisis Strengthen the goodwill of the company 4*4=16

Problem of water Install tanks 3*1=3

Problem in maintaining security Design or order labels 4*3=12

labels

Inefficient alert system Redesign the alert system 3*5=15

Absenteeism of staffs Make strict policies 3*3=9

Assessment Task 4.2 Risk treatment action plan

Q1: Complete the risk treatment action plan for the three risks you identified in Assessment 3B Project and prioritised in 4.1 Risk

treatment template.
 Resources Potential barriers Monitoring
Risk treatment Action steps
Responsible Deadline What do you need to What could get in the way of When and how will
List the risk What task will

treatment/ri be done? Who will do By when? complete this step? task completion? How will you this risk treatment

it? (People, money, tools, overcome them? be monitored?

sk
etc.)

Security labels and Reviewing security Jim 10th June Using internet Financial fund crisis Of the various quotes

tags issues labels and tags given one is chosen

Alert system issues Reviewing alert Tom 15th June Telephone Other business activities Order is given and

system issues examined the security

barcodes
Problem in placing Tags will be placed Dick 1st July Security equipments and labels Absenteeism of staffs Check whether all plants

tags in all plants on plants have security labels

Stock arriving is To check that all John Continuing Security equipments and labels Plant displayed without security tags Check that all plants have

not having security stock arriving have security labels

label security labels

Assessment Task 4.3 Risk treatment communication plan

Q1: Using the same thee risks identified in Task 4.2 Risk treatment action plan explain how this new risk treatment will be

communicated to the team members and other stakeholders of the Kingfisher Garden Centre. Use the risk treatment

communication table provided.

 Stakeholders/groups
Risk treatment Communication method Tim
requiring
elin
communication
e

Jim Using internet 10th June

Security labels and tags

issues

Tom Telephone 15th June

Alert system issues

Dick Security equipments and labels 1st July

Problem in placing tags in all

plants

John Security equipments and labels Continuing

Stock arriving is not having

security label

Risk treatment monitoring template

Q1: Using the risk treatments that you completed in Task 4.2 Risk treatment action plan, explain how you will monitor if the

treatments implemented are successful. Complete the risk treatment monitoring template provided.

How frequently will a review occur?

What will be monitored? For example, risk treatment review and Who will be involved with the How often will a risk status be

risk register review monitoring? reported to the risk

 management team?

Risk treatment review Garden staffs Daily

Security

labels and

tags issues

Risk register review Garden staffs Daily

Alert

system

issues

Risk treatment review Control department Daily

Problem in

placing

tags in all

plants
 Risk register review Inventory management authority Daily
Stock

arriving is

not having

security

label

Q1: What mitigation actions would you take for each of the issues identified in the feedback of the risk management

process? Complete the issues and mitigation actions table.

Issue Mitigation actions

1. Not all appropriate stakeholders Management should be consulted

consulted.

4. All appropriate risks not included HR should be consulted

in scope.

5. All appropriate risks were not Many factors not included in the risk management plan therefore it was

revised
included in the plan and not all
 team members feel as if they

were consulted.

6. Anti-flooding canals have not Funds collected to complete canals around the garden

been completed.

7. Risk management team not The absenteeism of the members should be checked

always accessible to

stakeholders.

Risk management review

Q1: Where and how would you store the risk management documents you have completed for the Kingfisher Garden Centre?

Who should have access to each document?

Complete the risk management review table.

Risk management Where should this be stored? Who should have

document access to it?

Secured and safe place Project stakeholders

Risk register
 Secured and safe place Trusted managers and

Risk employees

identification

template

Secured and safe place Company stakeholders

Risk treatment

communication

plan

Secured and safe place Managers and employees

examining the risks

Risk treatment template

Q2: How would you ensure the accuracy of the risk management documents? How would you ensure that the

documents saved are the most current? Who would oversee this?

The accuracy can be ensured if it done by the correct individual and it is maintained time to time on a daily or hourly basis.

The documents are the most current, which can be ensured by giving dates and mentioning the time at which such risk was recorded.

The stakeholders and the higher officials of the organisation can oversee this (Brustbauer, 2016)

Q3: List all the ways you would evaluate the risk management process in the Kingfisher Garden Centre.
Include at least three ways you would evaluate the risk management plan and process.

In case of Kingfisher Garden Centre, the risks will be identified, analysed, and ranked based on their intensity. Afterwards, they will

be treated accordingly, monitored in order to review, and conclude.

The risk management plan and process will be evaluated by

 Designing risk breakdown plan

 Framing a contingency plan

 Examining and analysing the plan to mitigate risks (Olson and Wu, 2015)
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