C3200 - Hardware Installation GD - 7 - 20 - 2012 PDF

C3200 CMTS
Hardware Installation Guide
DOC-3001-01
Document Revision 06.01.02
July 2012
© 2012 Casa Systems, Inc.
All rights reserved. Licensed software products are owned by Casa Systems or its suppliers and are protected
by United States copyright laws and international treaty provisions.
The information regarding the product in this manual is subject to change without notice. All statements,
information, and recommendations in this manual are believed to be accurate but are presented without
warranty of any kind, express of implied. Users must take full responsibility for their application of the product.
In no event shall Casa or its suppliers be liable for any indirect, special, consequential, or incidental damages,
including, without limitation, lost profits or loss or damage to data arising out of the use or inability to use this
manual, even if Casa or its suppliers have been advised of the possibility of such damages.
Safety and Regulatory Agency Compliance
The C3200 complies with the safety and regulatory agency standards listed below when
installed in accordance with this guide.
Product Safety
Representative samples of this product have been evaluated by a Nationally Recognized
Test Laboratory (NRTL) and meet the applicable U.S., Canadian, and International safety
standards:
• ANSI/UL 60950-1 - UL Standard for Safety for Information Technology Equipment
Safety.
• EN/UL/IEC/CAN/CSA C22.2 No. 60950-1 - Standard for Safety for Information
Technology Equipment Safety.
• EN60950-1
Grounding
The AC-powered version of this product is grounded through the ground (GND) wire in the
AC power cord. Separate grounding studs are present at the rear of the chassis.
The DC-powered version is grounded using an external GND connection on the front of
the DC power module, as indicated by a GND symbol. The grounding studs at the rear of
the chassis may also be used in addition to the DC grounding point on the power module.
Electrical Hazard
Before powering up the DC-powered C3200, make sure the earth ground
terminal on the power module is connected to the Protective Earth (PE) of
the building.
EMC
The C3200 has been tested and meets the following requirements:
• EN-55022, Class A
• EN-55024
• FCC Part 15 Class A, CISPR Class A
FCC Declaration of Conformity
We declare under our sole responsibility that:
Product Name: C3200
To which this declaration relates, is in conformity with the following standards or other
documents:
• ANSI C63.5-1992 Methods of Measurement
• Federal Communications Commission 47 CFR Part 15, Subpart B
• 15.107 (b) Class A Conducted Limits
• 15.109 (b) Class A Radiated Emission Limits
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) This device
must accept any interference received, including interference that may cause undesired
operation.
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with this guide, may cause
harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to
correct the interference at his own expense.
Changes or modifications not expressly approved by Casa Systems, Inc. may void the
users’ authority to use this equipment.
CE Declaration of Conformity
Equipment: C3200
Name and address of applicant:
Casa Systems, Inc.

100 Old River Road
Suite 100
Andover, MA 01810
USA
Name and address of manufacturer:
Casa Systems, Inc.

100 Old River Road
Suite 100
Andover, MA 01810
USA
Rating and principal characteristics:
AC: 11.0A, 100-240V~, 60/50Hz (X2)
DC: -48VDC (X2)
Model / Type Ref.: C3200
As sample of the product has been tested and found to be in conformity with the:
73/23/EEC (Low Voltage, 89/336/EEC (EMC) Directives
Standards used:
EN60950-1
FCC Part 15, Subpart B, Class A
EN55022, Class A Conducted Emissions
EN55022, Class A Radiated Emissions
EN55024
EN-61000-3-2, Harmonics
EN-61000-3-3, Flicker
EN-61000-4-2, ESD
EN-61000-4-3, Radiated Susceptibility
EN-61000-4-4, Electronic Fast Transients
EN-61000-4-5, Surge
EN-61000-4-6, Conducted RF Susceptibility
EN-61000-4-11, Voltage Dips and Interruptions
We, herewith declare,
Casa Systems, Inc.

100 Old River Road
Suite 100
Andover, MA 01810
USA
That the above listed product complies with the appropriate basic safety and health
requirements of the EC Directive based on its design and type, as brought into circulation
by us. In case of alteration of the product, not agreed upon by us, this declaration will lose
its validity.
Date/Authorized Signature ____________________________________________
Title of Signatory ___________________________________________________
Company: Casa Systems, Inc.
Year CE mark first applied: 2008

vii
Contents
Safety and Regulatory Agency Compliance

Product Safety
Grounding
EMC
FCC Declaration of Conformity
CE Declaration of Conformity
Preface
About this guide ................................................................................................... vii
Revision history.............................................................................................. vii
Safety information and symbols...........................................................................viii
Contacting Casa ................................................................................................... ix
Corporate facility ............................................................................................. ix
Technical Support ........................................................................................... ix
Technical documentation ................................................................................ ix
Conventions used in Casa documentation ............................................................ x
Typographical conventions .............................................................................. x
Acronyms ........................................................................................................ xi
Chapter 1. Casa C3200 hardware overview

C3200 system overview .................................................................................... 1-1 .
Network capabilities .................................................................................... 1-2 .
C3200 chassis .................................................................................................. 1-2 .
Front and rear views ................................................................................... 1-2 .
Figure 1-1.Casa C3200 CMTS front view (AC power)........................... 1-3

Figure 1-2.Casa C3200 CMTS front view (DC power) .......................... 1-3
Figure 1-3.Casa C3200 CMTS rear view (AC power) ........................... 1-4
Figure 1-4.Casa C3200 CMTS rear view (DC power) ........................... 1-5
Casa Systems C3200 CMTS

viii C3200 Hardware Installation Guide
Contents
Slot and port numbering .............................................................................. 1-5 .
C3200 system modules .................................................................................... 1-6 .
Table 1-1. C3200 modular components ................................................ 1-6

Fan tray assembly ....................................................................................... 1-7 .
Figure 1-5.C3200 fan tray assembly ..................................................... 1-7

AC and DC power modules ........................................................................ 1-8 .
Figure 1-6.C3200 power modules ......................................................... 1-8

Switch & Management Module (SMM) ....................................................... 1-9 .
Figure 1-7.C3200 Switch and Management Module ............................. 1-9

DOCSIS modules ........................................................................................ 1-9 .
Figure 1-8.C3200 DQM (QAM) and DCU modules ............................. 1-10

System LEDs .................................................................................................. 1-10 .
Table 1-2. Front panel LED indications ............................................... 1-11

Table 1-3. Rear panel LED indications ................................................ 1-12
Chapter 2. Installing the C3200 hardware

Safety guidelines for C3200 installation ............................................................ 2-2 .
Electrical equipment guidelines .................................................................. 2-2 .
Preventing electrostatic discharge damage ................................................ 2-3 .
Attaching an ESD strap ..........................................................................2-3

Figure 2-1.Attaching ESD strap ............................................................ 2-4
Chassis lifting guidelines ............................................................................. 2-4 .
Required tools ................................................................................................... 2-5

.
Unpacking the system ....................................................................................... 2-5 .
Shipping contents ....................................................................................... 2-6 .
Installing the system in a rack .......................................................................... 2-6 .
System ventilation at the installation site .................................................... 2-6 .
Installation procedure .................................................................................. 2-6 .
Figure 2-2.Installing the steel mounting brackets .................................. 2-7

Figure 2-3.Installing the screws and spacers to form guideposts .......... 2-8
Figure 2-4.Sample C3200 CMTS rack installation................................. 2-9
Connecting the chassis to ground (DC systems) ............................................ 2-10 .
Figure 2-5.Attaching the GND cables to the DC chassis terminals ..... 2-11

C3200 Hardware Installation Guide ix
Contents
Figure 2-6.Attaching GND cables to the DC power supplies .............. 2-12
Chapter 3. Connecting and starting the C3200

Connecting the Gigabit Ethernet ports ..............................................................3-2 .
Installing SFP modules ...............................................................................3-2 .
Figure 3-1.Sample SFP module ........................................................... 3-2

Connecting the Ethernet cable to the SFP ..................................................3-3 .
Removing Ethernet cables and SFP modules from the SMM .....................3-3 .
Figure 3-2.Connecting Gigabit Ethernet ports....................................... 3-4

Connecting the Fast Ethernet Port to the management system ........................3-4 .
Figure 3-3.Connecting the 10/100 Fast Ethernet port ........................... 3-5

Connecting to the console port ..........................................................................3-5 .
Figure 3-4..RS-232 pinouts on SMM console port ................................ 3-6

Figure 3-5.C3200 console port connections.......................................... 3-7
Connecting the RF I/O ports ..............................................................................3-8 .
Figure 3-6.Connecting the upstream and downstream ports. ............... 3-9

DC power sources and requirements ..............................................................3-10 .
General cautions on DC power sources ....................................................3-10 .
Power supply usage requirements ............................................................3-10 .
Using the optional AC-to-DC power supply .....................................................3-12 .
Figure 3-7.Lineage Power J85480S shelf ........................................... 3-12

Configuring the optional power unit ...........................................................3-12 .
Connecting the DC power supplies .................................................................3-13 .
Power cables ....................................................................................... 3-13

Required terminals .............................................................................. 3-13
Figure 3-8.Connecting DC power cables ........................................... 3-14
Starting the C3200 CMTS ...............................................................................3-15 .
For AC-powered C3200 systems ..............................................................3-15 .
For DC-powered C3200 systems ..............................................................3-16 .
Table 3-1. Front panel LED indications............................................... 3-16

Table 3-2. Rear panel LED indications ............................................... 3-17
Setting up a test network topology ..................................................................3-18 .
Figure 3-9.Sample C3200 test network topology ................................ 3-19

x C3200 Hardware Installation Guide
Contents
Chapter 4. Maintaining the C3200 hardware

About online removal and insertion ................................................................... 4-2 .
Shutting down the system ................................................................................. 4-2 .
Replacing the DOCSIS line card modules ........................................................ 4-3 .
Removing the line card modules ................................................................. 4-3 .
Figure 4-1.Removing a DOCSIS line card ............................................. 4-4

Installing the DOCSIS line card modules .................................................... 4-4 .
Replacing the SMM ........................................................................................... 4-5

.
Removing the SMM .................................................................................... 4-5 .
Figure 4-2.Disconnecting and removing the SMM................................. 4-6

Installing the SMM ...................................................................................... 4-7.
Replacing the AC and DC power supplies ........................................................ 4-7 .
Turning off the power (DC) .......................................................................... 4-8 .
Turning off the power (AC) .......................................................................... 4-8 .
Removing the AC and DC power modules ................................................. 4-9 .
On the C3200 DC chassis ......................................................................4-9

On the C3200 AC chassis ......................................................................4-9
Replacing the DC power module .............................................................. 4-10 .
Replacing the AC power module .............................................................. 4-10 .
Replacing the fan tray ......................................................................................4-11

.
Removing the fan tray ................................................................................4-11 .
Figure 4-3.Fan assembly removal ....................................................... 4-11

Installing the fan assembly ........................................................................ 4-12 .
Figure 4-4.Fan assembly installation ................................................... 4-13

Replacing the card cage (SIB) ........................................................................ 4-14 .
Removing the C3200 card cage ............................................................... 4-14 .
Figure 4-5.Removing the C3200 card cage ......................................... 4-15

Reinstalling the C3200 card cage ............................................................. 4-15 .
Appendix A. C3200 hardware specifications

Physical, electrical, and environmental ............................................................ A-2 .
Table A-1. C3200 CMTS specifications ................................................ A-2

C3200 Hardware Installation Guide xi
Contents
Power consumption per module ................................................................. A-2 .
Safety and regulatory compliance .................................................................... A-3 .
Product safety ............................................................................................. A-3 .
Grounding ................................................................................................... A-3 .
EMC ............................................................................................................ A-3

.
Immunity ..................................................................................................... A-3 .
Chassis components and capacities ................................................................ A-4 .
Table A-2. C3200 capacities ................................................................. A-4

C3200 component ordering .............................................................................. A-6 .
Table A-3. C3200 modular components................................................ A-6

DOCSIS QAM Module (DQM) specifications ................................................... A-7 .
Table A-4. DQM specifications .............................................................. A-7

DOCSIS Control and Upstream Module (DCU) specifications ......................... A-8 .
Table A-5. DCU specifications............................................................... A-8

Switch and Management Module (SMM) ......................................................... A-8 .
Table A-6. SMM specifications .............................................................. A-8
Appendix B. C3200 troubleshooting

Troubleshooting C3200 hardware problems .................................................... B-1 .
System reboots unexpectedly .................................................................... B-2 .
System unresponsive ................................................................................. B-2 .
Line card in "Not ready" state ..................................................................... B-2 .
Line card in "Not provisioned" state ............................................................ B-3 .
Line card reboots unexpectedly .................................................................. B-3 .
No modems on a line card .......................................................................... B-4 .
Multiple line cards failing ............................................................................ B-4 .
Appendix C. C3200 memory replacement

Device information ............................................................................................ C-1 .
DMM re-seat or replacement procedure .......................................................... C-1 .
Step 1. Attach an ESD strap and remove the SMM ................................... C-2 .
Step 2. Locate and remove the 512MB DIMM ............................................ C-2 .
Figure C-1.SMM 512MB DIMM ........................................................... C-2

xii C3200 Hardware Installation Guide
Contents
Figure C-2.DIMM in released “sprung-up” position at 45-degree angle C-3

Step 3. Re-seat the existing DIMM or install a replacement .......................C-3 .
Step 4. Reinstall the SMM ...........................................................................C-4

.
Step 5. Reboot the C3200 ...........................................................................C-4.

vii
Preface
About this guide

The Casa Systems – C3200 CMTS Hardware Installation Guide covers the initial
hardware installation, system maintenance, and upgrade procedures for the Casa
C3200 CMTS. This guide is intended for system administrators, engineers, and
operators who are responsible for installing and managing the C3200. Users who
perform these tasks should be familiar not only with the C3200 hardware and cabling,
but also with electronic circuitry, wiring practices, and safety precautions.
For information on configuring the CMTS software running on the C3200, refer to the
Casa Systems – CMTS Software Configuration Guide.
The following topics are covered in this guide:
For information about See
C3200 CMTS hardware Chapter 1.

Installing the C3200 Chapter 2.
Connecting the hardware Chapter 3.
Performing system maintenance and upgrades Chapter 4.
Technical specifications Appendix A.
Revision history
• 06.00.00 — New issue of the Casa Systems – C3200 CMTS Hardware Installation
Guide.
• 06.01.02 — July 2012, updated and corrected technical specifications.

viii C3200 Hardware Installation Guide
Preface
Safety information and symbols

The following symbols that appear in this guide. Before working on equipment, be
aware of the hazards involved with electrical circuitry and standard safety practices
that can help prevent accidents.
Warning: This symbol means the task may present an electrical hazard
that could cause bodily injury. Before you work on any equipment, you
must be aware of the hazards involved with electrical circuitry, and
familiarize yourself with standard practices for preventing accidents.
Caution: This symbol means that you must be careful. In this situation,
performing tasks incorrectly could result in equipment damage or loss of
data.
Danger: This symbol means that a task may present physical danger
associated with lifting and moving physical equipment. This includes
bodily injury and damage to system hardware.
Note: This symbol provides important or supplemental information about a

task that you are performing.

C3200 Hardware Installation Guide ix
Preface
Contacting Casa
Corporate facility
Casa Systems, Inc.
100 Old River Road
Andover, MA 01810
Tel.: 978-688-6706
World Wide Web: www.casa-systems.com
Technical Support
In the United States: Tel: 978-699-3045
E-mail: support@casa-systems.com
Technical documentation
Casa Systems provides the following documentation set in PDF format, viewable
using Adobe Reader 5.0 or later. These PDF files are available from the Casa FTP site
at ftp://casa-systems.com.
• Casa Systems – C2200 CMTS Quick Installation
• Casa Systems – C2200 CMTS Hardware Installation Guide
• Casa Systems – C3200 CMTS Quick Installation
• Casa Systems – C1G CMTS Quick Installation
• Casa Systems – C1G CMTS Hardware Installation Guide
• Casa Systems – C10G/C10200 CMTS Quick Installation
• Casa Systems – C10G CMTS Hardware Installation Guide
• Casa Systems – CMTS Software Configuration Guide
• Casa Systems – CMTS Network Solutions Guide
• Casa Systems – CMTS Debugging and Diagnostics Reference
• Casa Systems – CMTS Release Notes

x C3200 Hardware Installation Guide
Preface
• Casa Systems – C1G CMTS Release Notes
Note: Casa Systems provides updates to the manuals on a regular basis. Log
on to the Casa FTP site for the latest files in PDF format.
Conventions used in Casa documentation

Typographical conventions
Key Convention Function Example
Boldface font Commands and keywords are in Type abc, then press [ENTER]
boldface.
Italic font Arguments for which you supply values number
are in italics.
brackets [ ] Elements in square brackets are [portNumber]
optional.
braces {x | y | z} Indicates a required argument with a {enabled | disabled}
choice of values; choose one.
brackets [x | y | z] Indicates an optional argument with a [abc | 123]
choice of values; choose one.
vertical bar | Separates parameter values. Same as {TCP | TLS}
“or.”
String A non-quoted set of characters. Do not abc
use quotation marks (“”)around the
string as the string will include the
quotation marks.
Screen font Terminal sessions and information the
system displays are in screen font.
Boldface screen font Information you must enter is in
boldface screen font.
Italic screen font Arguments for which you supply values number
are in italic screen font.

C3200 Hardware Installation Guide xi
Preface
Key Convention Function Example
^ The symbol ^ represents the key

labeled CTRL (control). The key
combination ^D in a screen display
means hold down the CTRL key while
pressing the D-key.
<> Non-printing characters such as
passwords are in angle brackets in
contexts where italics are not available.
Angle brackets are also used for
variables.
!,# An exclamation point (!) or a pound # This is a comment.
sign (#) at the beginning of a line of
code indicates a comment line.
Acronyms
Casa Systems manuals contain the following industry-standard and product-specific
acronyms:
AAA Authentication, Authorization, Accounting
ARP Address Resolution Protocol
CMTS Cable Modem Termination System
DBC Dynamic Bonding Change
DCU DOCSIS Control and Upstream
DDM DOCSIS Data Manager
DOCSIS Data Over Cable Service Interface Specification
DHCP Dynamic Host Configuration Protocol
DQM DOCSIS QAM module
GigE Gigabit Ethernet
HFC Hybrid fiber coaxial
ICMP Internet Control Message Protocol
IP Internet Protocol
MIB Management Information Base
NTP Network Time Protocol
PCMM Packet cable multimedia

xii C3200 Hardware Installation Guide
Preface
PIM Protocol Independent Multicast

QAM Quadrature Amplitude Modulation
SMM Switch and management module (Casa Systems)
SNR Signal to Noise Ratio
STB Set Top Box
TCP Transmission Control Protocol
TOS Type of service
UCC Upstream channel change
UPS Upstream
URL Uniform resource locator
VoIP Voice over IP
VLAN Virtual local area network

1-1
Chapter 1. Casa C3200 hardware

overview
This chapter describes the Casa C3200 CMTS hardware and components.
Topic Page
C3200 system overview 1-1

Network capabilities 1-2
C3200 chassis 1-2
Front and rear views 1-2
Slot and port numbering 1-5
C3200 system modules 1-6
Fan tray assembly 1-7
AC and DC power modules 1-8
Switch & Management Module (SMM) 1-9
DOCSIS modules 1-9
System LEDs 1-10
C3200 system overview

The Casa Systems C3200 Cable Modem Termination System (C3200 CMTS) is a new
class of cable edge device that combines a third generation DOCSIS CMTS and an
MPEG video edge-QAM in a high-density and a high-availability 3RU platform.
The C3200 provides DOCSIS-based IP applications, such as broadband access, VoIP,

IPTV and video-over-IP etc., as well as digital video applications that include SDTV
Broadcast over Cable, HDTV broadcast over Cable, video-on-demand (VOD),
Network Digital Video Recorder (nDVR), interactive gaming, and switched digital
video.

1-2 C3200 Hardware Installation Guide
C3200 chassis
Network capabilities
The C3200 consists of a base system with one Switch and Management Module
(SMM) slot and six slots for DOCSIS interface modules (downstream DQM QAM
modules or upstream DCU modules). Any combination of downstream modules and
upstream modules are supported by the platform to enable a flexible downstream to
upstream channel ratio.
The DOCSIS QAM Module (DQM) provides DOCSIS packet processing and QoS,
DOCSIS downstream MAC, PHY, and RF up-conversion. There are three versions of
downstream modules: DQM04 (4-channel), DQM08 (8-channel), and DQM16
(16-channel). All downstream modules have four output ports.
The DOCSIS Control and Upstream module (DCU) includes DOCSIS packet
processing, DOCSIS upstream MAC, and burst mode receivers. There are three
versions of DCUs: DCU16 (16-channel), DCU-8 (8-channel), and DCU04
(4-channel).
A typical configuration for channel bonded deployment can be 48DSx48US or 1:1

channel ratio or 32DSx64US for 1:2 channel ratio. Each downstream QAM channel
can be configured to support DOCSIS or MPEG/DVB-C video or a combination. In
the minimum configuration, the C3200 can have one DQM04 downstream module
(4 channels of QAM) and one DCU04 upstream module (4 channels of burst mode
receivers).
For complete information on the C3200 features and capabilities, see the Casa
Systems C3200 CMTS Data Sheet.
C3200 chassis
The C3200 chassis is a 3RU enclosure that installs in a standard 19-inch equipment
rack for AC and DC power plants. Rack mounting flanges are included with the
chassis to facilitate mounting in the many rack variations available today.
Front and rear views

The C3200 front panel enclosure supports the fan tray assembly, dual AC or DC
power modules, status LEDs, and the rack mounting brackets, as illustrated in
Figure 1-1.

Casa C3200 hardware overview 1-3
C3200 chassis
Figure 1-1. Casa C3200 CMTS front view (AC power)

Rack mounting
bracket Fan assembly Status LEDs Dual AC power modules
CASA SYSTEMS SYS 3 4 5
C3000 CCASA
ASA
ALM 0 1 2
Figure 1-2. Casa C3200 CMTS front view (DC power)

Rack mounting
bracket Fan assembly Status LEDs Dual DC power modules
C3000 CCASA
ASA
ALM 0 1 2
RTN -48V
RTN -48V
RTN -48V
RTN -48V
Protective covers

C3200 chassis
The C3200 rear enclosure provides access to the power connectors, DQM QAM
downstream modules with F-connectors, DCU upstream module with F-connectors,
and the SMM (with console RS-232 port, 10/100 Ethernet management port, 12-port
GigE copper or fiber SFP, and status LEDs), as illustrated in Figure 1-3.
Figure 1-3. Casa C3200 CMTS rear view (AC power)
Ethernet Twelve GigE Ethernet ports RS-232 local

10/100BASE-T Small form-factor pluggable console port
management port (SFP) (Copper 1000BASE-T (RJ-45) and
(RJ-45) or fiber 1000BASE-X) status LEDs
IOIO
G11
G4
610
G0
G5
G6
G9
G8
G1
G2
G7
STATUS
G3
10/100MI
ALARM
DQM QAM
downstream
RF output
DCU
upstream
RF input
Power plugs/ Slot 3 (top) Slot 4 (top) Slot 5 (top)

ON/OFF switches Slot 0 (bottom) Slot 1 (bottom) Slot 2 (bottom)
and GND terminals

C3200 chassis
Figure 1-4. Casa C3200 CMTS rear view (DC power)
Ethernet Twelve GigE Ethernet ports RS-232 local

10/100BASE-T Small form-factor pluggable console port
management port (SFP) (Copper 1000BASE-T (RJ-45) and
(RJ-45) or fiber 1000BASE-X) status LEDs
IOIO
G11
G4
610
G0
G5
G6
G9
G8
G1
G2
G7
STATUS
G3
10/100MI
ALARM
DQM QAM
downstream
RF output
DCU
upstream
RF input
GND terminals Slot 3 (top) Slot 4 (top) Slot 5 (top)

Slot 0 (bottom) Slot 1 (bottom) Slot 2 (bottom)
Slot and port numbering

The C3200 contains six line-card slots located at the rear of the chassis. The slots can
accept any combination of the two types of DOCSIS modules; DQM or DCU
modules. Slots are numbered 0 to 2 counting from left to right on the bottom row and
then 3 to 5 from left to right on the top row, as illustrated in Figure 1-3.
At the RF output (downstream) and RF input (upstream) cable interfaces using the
75-ohm F-connectors, ports are numbered with <module> and <port> in format of
<module>/<port>.
On the DQM QAM, ports are 0 to 3 counting from left to right on each module.
On the DCU upstream, the two rows of ports on each module are numbered 0 to 7
counting from left to right on the bottom row first, and then from left to right on the
top row.

C3200 system modules

This section describes the C3200 modular components. C3200 modules are
field-replaceable units (FRUs). The modules and their order numbers are listed in
Table 1-1.
Table 1-1. C3200 modular components
Component Order number
C3200 DC-powered chassis with fan tray C3200-CHASSIS-DC

assembly and DC power modules (2)
C3200 AC-powered chassis with fan tray C3200-CHASSIS-AC
assembly and AC power modules (2)
Switch and Management Module (SMM) C3200-SMM-12GE
DOCSIS QAM (DQM) C3200-DQM04 (4 channels)
C3200-DQM08 (8 channels)
DOCSIS Control and Upstream Module C3200-DCU-04 (4 channels)
(DCU) C3200-DCU-08 (8 channels)
C3200-DCU-16 (16 channels)
C3200 DC power module C3200-POWER-DC
C3200 AC power module C3200-POWER-AC
C3200 fan tray assembly C3200-FAN-TRAY
GigE Small Form Factor Pluggable (SFP) SFP-CP
(RJ-45 socket, copper)
GigE Small Form Factor Pluggable (SFP) SFP-LC
(LC socket, fiber optic)

Fan tray assembly

The fan tray assembly (see Figure 1-5) provides cooling air to the chassis from front to
back. It connects to the chassis through a 10-pin connector that plugs into the chassis
midplane.
Three internal fans draw cooling air into the front of the chassis where the air is
directed across the internal components at two configurable fan operating speeds, low
and high. The air exits through openings at the rear of the chassis.
The fan tray is only replaceable as a complete unit.
Figure 1-5. C3200 fan tray assembly
C3000 CCASA
ASA
ALM 0 1 2
Front view
Back view (reversed, top down)

AC and DC power modules

The C3200 ships with two AC or two DC power modules, as illustrated in Figure 1-6.
The DC power modules receive –36 to -72 VDC from separate power sources. The
AC power modules provide 90 to 264V to the chassis using the appropriate country
cords.
Figure 1-6. C3200 power modules

Dual DC power module
AC power module and protective cover
Front Back
RTN -48V
RTN -48V
Power plugs/
ON/OFF switches
The power modules provide filtered, hot-pluggable, redundant, and load-shared power
to the chassis. If one module fails, the redundant power module immediately begins
providing power to the system. Although one power module can provide sufficient
power for a fully configured chassis, the system should not be run for an extended
period of time with only one power module. If a power module fails, you should
install a replacement module as soon as possible.

Switch & Management Module (SMM)

The SMM is a single-slot, hot-pluggable module used with the C3200. It performs
Layer 3 packet routing and forwarding as well as system management functionality. It
provides network interfaces using twelve GigE ports, a 10/100 Fast Ethernet port for
Telnet and SSH remote network management access, and an RS-232 local console
serial port.
Figure 1-7 shows the SMM faceplate.
Figure 1-7. C3200 Switch and Management Module
Ethernet 10/100BASE-T RS-232 local console port

management port (RJ-45) (RJ-45)
IOIO
G11
G4
610
G0
G9
G5
G6
G8
G1
G2
G7
STATUS
G3
10/100MI
ALARM
Status LEDs
Twelve GigE Ethernet ports

Small form-factor pluggable (SFP)
(Copper 1000BASE-T or fiber 1000BASE-X)
DOCSIS modules
In addition to the SMM, there are two types of DOCSIS modules that install into the
C3200.
• DOCSIS QAM downstream (DQM)
• DOCSIS Control and Upstream (DCU)
The DOCSIS QAM Module (DQM) is a DOCSIS downstream processor that includes
DOCSIS packet processing, QoS, DOCSIS downstream MAC, PHY, and RF up
conversion, serving as the RF downstream interface between the cable headend and
DOCSIS-based cable modems.
The DQM is a single-slot module and supports 4, 8 or 16 QAM channels. It is a

hot-swappable unit.

System LEDs
The DOCSIS Control & Upstream (DCU) Module is a DOCSIS upstream unit that
includes RF burst receiving, signal demodulation, DOCSIS upstream MAC, PHY, as
well as packet processing and QoS, serving as the RF upstream interface between the
cable headend and DOCSIS-based cable modems. The DCU is a single-slot module
and supports 8 DOCSIS burst receivers. It is a hot-swappable unit.
Figure 1-8 shows the DQM and DCU modules.
Figure 1-8. C3200 DQM (QAM) and DCU modules
DQM QAM
downstream
RF output
DCU
upstream
RF input
System LEDs
LEDs are present on the following system components:
• Front panel SYSTEM (SYS) and ALARM (ALM)
• Front panel DQM and DCU line cards numbered 0 to 5
• Rear panel SMM (All connected GigE interfaces, 10/100 Fast Ethernet),
• Rear panel STATUS and ALARM (ALM)

System LEDs
Note: There are no LED status or power indications on the fan tray or on the
power modules.
Table 1-2. Front panel LED indications
Module or LED Color Indication

location label
Front panel on SYS Green System turned on; running normally.

upper right
Black (off) No power condition; system off.
ALM Black Normal operation; no alarm condition present.
Red Full alarm condition. At least one critical
component in the system has failed to indicate a
service interruption.
Amber Warning alarm. System is functional, but
requires immediate attention. Possible
conditions:
• One of the two power modules has failed

• One of the fans is operating too slowly or has
failed
• A high temperature is detected at one of the
line cards.
DQM and DCU 0 to 5 Green Active; normal operation.
line cards
Black No line card inserted in that slot.
Red Error condition; indicating interruption of service
and specific to that line card.
Amber Booting, or otherwise functional, but not ready.

System LEDs
Table 1-3. Rear panel LED indications
Module or LED label Color Indication

location
SMM GigE and (L)ink Green Ethernet link up and connected.

10/100 Fast status
Ethernet
Black Ethernet link down; no connection
(A)ctivity Green Ethernet link is transmitting or receiving
(blinking) data.
Black No network activity currently present on
link.
SMM at upper ALARM Black Normal operation; no alarm condition
right present.
conditions:
• One of the two power modules has

failed
• One of the fans is operating too slowly
• A high temperature is detected at one of
the line cards.
component in the system has failed to
indicate a service interruption.
STATUS Green Module running normally.
Amber Booting, or otherwise functional, but not
ready.
Red Error condition or power failure.

2-1
Chapter 2. Installing the C3200

hardware
This chapter explains how to install the C3200 CMTS. See the following sections:
Topic Page
Safety guidelines for C3200 installation 2-2

Electrical equipment guidelines 2-2
Preventing electrostatic discharge damage 2-3
Attaching an ESD strap 2-3
Chassis lifting guidelines 2-4
Required tools 2-5
Unpacking the system 2-5
Shipping contents 2-6
Installing the system in a rack 2-6
System ventilation at the installation site 2-6
Installation procedure 2-6
Connecting the chassis to ground (DC systems) 2-10

Safety guidelines for C3200 installation

This section provides general safety guidelines to prevent injury during equipment
installation and operation. It includes the following:
• Electrical Equipment guidelines
• Preventing Electrostatic Discharge (ESD) damage
• Chassis lifting guidelines
Warning: Only trained and qualified personnel should install, replace, or

service this equipment.
This equipment must be grounded. Never defeat the ground conductor or

operate the equipment in the absence of a suitably installed ground
conductor. Contact the appropriate electrical inspection authority or an
electrician if you are uncertain whether suitable grounding is available.
Do not work on the system or connect or disconnect cables during

lightning activity.
Electrical equipment guidelines

Be sure to follow these important electrical guidelines:
• Always unplug or disconnect the power cable before installing or removing a
chassis.
• Locate the emergency power-off switch for the room in which you are working. If
an electrical accident occurs, turn off the power immediately.
• Do not work alone if potentially hazardous conditions exist.
• Never assume that power is disconnected from a circuit. Always check.
• If an electrical accident occurs, proceed as follows:
— Use caution; do not become a victim yourself.
— Turn off power to the system.
— If possible, send another person to get medical aid. Otherwise, assess the
condition of the victim and then call for help.

Installing the C3200 hardware 2-3
— Determine whether the person needs rescue breathing or external cardiac

compressions; then take appropriate action.
Preventing electrostatic discharge damage

Electrostatic discharge (ESD) damage, which occurs when electronic cards or
components are improperly handled, can result in complete or intermittent failures.
The SMM module, all DOCSIS line-card modules, and the RF switch module consist
of a printed circuit and must be handled properly to protect the modules from ESD.
Use an antistatic strap each time you handle the modules. Handle the modules by the
edges only; never touch the cards or connector pins.
Following are guidelines for preventing ESD damage:
• Always use an ESD-preventive wrist or ankle strap and ensure that it makes good
skin contact. Before removing a module from the chassis, connect the equipment
end of the strap to a bare metal, unpainted surface on the chassis or mounting rack.
See “Attaching an ESD strap.”
• Handle line cards by the faceplates and edges only; avoid touching the card
components or any connector pins.
• When removing a line card, place the removed module component-side-up on an
antistatic surface or in an antistatic bag. If the module will be returned to the
factory, immediately place it in an antistatic bag.
• Avoid contact between the modules and clothing. The wrist strap protects the card
from ESD voltages on the body only; ESD voltages on clothing can still cause
damage.
Attaching an ESD strap
Make sure that you attach an electrostatic discharge (ESD) strap to the CMTS anytime
you perform any maintenance that involves removing hardware components. ESD
straps usually have an alligator-style clip that allows you to easily attach the strap to
the system sheet metal. Air vent holes in the sheet metal allow for easy attachment of
an ESD strap with an alligator clip.
See Figure 2-1 for attaching an ESD strap to the C3200 CMTS.

Figure 2-1. Attaching ESD strap
ESD strap
Aligator clip attached to chassis

rack mounting bracket
C3000 CCASA
ASA
ALM 0 1 2
Chassis lifting guidelines

A fully-populated C3200 chassis weighs approximately 70 lbs and should not be
moved frequently.
Before you install the C3200, plan the chassis placement to ensure that your site is
properly configured. This will keep you from having to move the chassis later to
accommodate power sources and network connections.
Whenever you lift the chassis, follow these guidelines:
• Always disconnect all external cables before lifting or moving the chassis.

Required tools
• Ensure that your footing is solid, and balance the weight of the object between
your feet.
• Lift the chassis slowly; never move suddenly or twist your body as you lift.
• Keep your back straight and lift with your legs, not your back. If you must bend
down to lift the chassis, bend at the knees, not at the waist, to reduce the strain on
your lower back muscles.
• Lift the chassis from the bottom; grasp the underside of the chassis exterior with
both hands.
Required tools
The following tools are necessary for C3200 installation:
• #2 Phillips screwdriver
• A flat-tip screwdriver
• Nut drivers
• Antistatic wrist strap and for handling system components
Unpacking the system

When the system arrives at your installation site, you will need to carefully unpack the
system and other items included with the shipment. Check the shipping container for
any exterior damage. The container may have a “shock watch” that will reveal if the
container was mishandled during shipment.
Note: If damage is present, notify the shipping company and Casa Systems
immediately for a return material authorization, if necessary.
The C3200 is shipped with all ordered components already installed in the chassis.
The chassis weighs approximately 70 lbs. Follow the lifting guidelines covered earlier
in this chapter.

Installing the system in a rack
Shipping contents
The following items are included with the C3200:
• Technical documentation CD-ROM
• Rack mounting hardware (brackets, screws, and spacers)
• Console cable for local system management
• AC power cables (as ordered for the destination country)
• Small form-factor pluggable (SFPs) modules for Ethernet connections at the
SMM
If ordered, AC-to-DC power supplies with cabling are shipped separately. Contact
Casa Systems for additional information.

The C3200 is designed for installation in a standard 19-inch mounting rack using
Casa-supplied rack mounting guides. If you installing are multiple systems in an
unpopulated rack, install the first system at the bottom of the rack and work up. This
will prevent the rack from becoming top-heavy and unstable during equipment
installation.,
Caution: Caution must be exercised when rack-mounting this or any

other type of equipment. Ensure that all equipment is properly secured
using the specified hardware. Equipment must be installed in a safe
manner to prevent overloading, tipping over, or other unsafe conditions.
System ventilation at the installation site

When installing equipment, ensure adequate ventilation is available. Inadequate
ventilation will result in higher than normal operating temperatures and may result in
degraded operation. Always ensure the system receives sufficient airflow such that it
will operate within the specified operating temperature range.
Installation procedure
Use the following procedure to install the chassis.

1. Locate the rack mounting hardware included in the shipping box. You will find
slotted steel brackets (8), M4x10 screws (8), and plastic spacers (8).
2. From the back of the rack, install two slotted steel brackets to each side of the rack
using corresponding mounting holes on each side (so that the chassis will be level
when installed). Screws are not provided due to the many rack types available
today.
Figure 2-2. Installing the steel mounting brackets
1. Position each bracket

inside rack.
Corresponding
Corresponding brackets
bracket at
on left side
level position 2. Turn clockwise
to tighten screws.
3. Locate the eight M4x10 screws and the plastic spacers.

4. Attach the screws and spacers to the C3200 chassis (two sets on the left and two
sets on the right), as illustrated in Figure 2-3. Once attached, these become the
guideposts that will engage the horizontal slots on the steel mounting brackets
shown in Figure 2-2.

Figure 2-3. Installing the screws and spacers to form guideposts
Spacer
Screw
CASA
C300 SYSTEM
0 S
CCA
A SSA SYS
A 3 4
5
ALM
0 1
2
1. Locate threaded screw

holes.
2. Place spacers over screws.
3. Turn clockwise to tighten

screws.
4. Repeat these steps for the

other side of the chassis using
the remaining screws and spacers.
5. Lift the chassis up to the desired height in the rack and maneuver the chassis into
position.
Caution: Two people may be needed to position the chassis into a rack,
depending on how high you are mounting it.
6. Align the guideposts that you just installed with the slots in the steel mounting
brackets and carefully slide the chassis into the rack.
7. At the front of the system, install four screws though the mounting ears to secure
the system to the rack.
Note: You must provide the eight screws that attach the C3200 CMTS to the
rack since the requirements for these screws will vary depending on the
specifications from the rack manufacturer.

Figure 2-4 illustrates a sample rack installation using C3200 chassis’.
Figure 2-4. Sample C3200 CMTS rack installation
C3000 CCASA
ASA
ALM 0 1 2
C3000 CCASA
ASA
ALM 0 1 2 1. To populate rack,
start from the first
available postion from
the bottom of the rack.
2. Install four screws (two

per mounting ear) and
turn clockwise to tighten.
C3000 CCASA
ASA
ALM 0 1 2

Connecting the chassis to ground (DC systems)

Connecting the C3200 chassis to earth ground (GND) is required for all DC power
installations. The chassis provides a shelf ground terminal at the left rear of the system
near the bottom. The ground terminal provides two M8 bolt studs to connect dual
ground terminal cables .
Note: Star washes, split lock washers, and M8 nuts that are required to
complete the GND chassis connection are not provided with the C3200
chassis.
Warning: Electrical Hazard. Connecting the chassis to Protected Earth

(PE) is mandatory prior to connecting power to the rack and chassis. It
will minimize the potential for damage to your system and maximize
safety at the system site.
Each DC power supply is also equipped with a grounding point. Casa recommends
that you use both the chassis and DC power supply grounding points to ensure
adequate power and chassis GND connections.
Note: In a typical telecom environment, the RETURN (RTN) path of the -48 V
supply is grounded to Protective Earth (PE) of the building.
The specification for the chassis ground connection cable is:

• Required wire size: AWG6
• Use ring terminals large enough for M8 posts.
On the DC power supply GND connection:

• Required wire size: AWG10
• Use ring or spade terminal suitable for M4 threaded screw.
Figure 2-5 illustrates the chassis GND cable installation.

Figure 2-5. Attaching the GND cables to the DC chassis terminals
G4
610
G0
G5
G6
G9
G8
G1
G2
G7
G3
10/100MI
GND terminal
studs
GND cables
1. Place star washers over M8 threaded posts, then

position ring terminals over studs.
2. Place star and lock washers over studs.
3. Secure with M8 nuts and turn nutdriver

clockwise to tighten.

Figure 2-6. Attaching GND cables to the DC power supplies
Dual DC power modules
C3000 CCASA
ASA
ALM 0 1 2
RTN -48V
RTN -48V
GND
terminals
GND cables
Protective covers
1. Remove the vented
protective covers.
2. Remove GND screws and position

RTN -48V
RTN -48V
GND cable terminal connectors over

threaded mounting holes.
3. Position ring terminals and replace

screws, then turn screwdriver
clockwise to tighten.
4. Reinstall the vented covers. A hole

is located at the bottom of the cover
for routing the GND cables.

3-1
Chapter 3. Connecting and starting

the C3200
This chapter covers the procedures for connecting the C3200 and starting the system.
It includes the following topics:
Topic Page
Connecting the Gigabit Ethernet ports 3-2

Installing SFP modules 3-2
Connecting the Ethernet cable to the SFP 3-3
Removing Ethernet cables and SFP modules from the SMM 3-3
Connecting the Fast Ethernet Port to the management system 3-4
Connecting to the console port 3-5
Connecting the RF I/O ports 3-8
DC power sources and requirements 3-10
General cautions on DC power sources 3-10
Power supply usage requirements 3-10
Using the optional AC-to-DC power supply 3-12
Configuring the optional power unit 3-12
Connecting the DC power supplies 3-13
Starting the C3200 CMTS 3-15
For AC-powered C3200 systems 3-15
For DC-powered C3200 systems 3-16
Setting up a test network topology 3-18

Connecting the Gigabit Ethernet ports

The network uplink connections are made through the GigE Ethernet (GigE) ports at
the SMM module.
The twelve GigE ports support IEEE 802.3z and IEEE 802.3ab specifications for
1000BASE-T/-X (1000 Mbps) transmission over fiber-optic cables and standard
CAT5/CAT6 cables. These ports also support auto-sensing and auto-negotiation of the
proper transmission mode (half duplex or full duplex) with an attached device.
Cables connect to the Ethernet ports using SFP (Small Form-factor Pluggable)
modules.
Installing SFP modules

All GigE ports each require the insertion of an SFP module (SFP-CP copper or
SFP-LC fiber), as illustrated in Figure 3-1. The following warning applies to
fiber-optic SFPs.
Warning: Invisible laser radiation may be emitted from disconnected

fibers or connectors. Do not stare into beams or view directly with optical
instruments.
Figure 3-1. Sample SFP module
To insert an SFP module into a 10GigE or GigE slot:

Connecting and starting the C3200 3-3
1. Attach an ESD wrist strap, grounding the strap to bare metal on the rack or to the
4mm plugs located on the front and back sides of the chassis.
Warning: You must be properly grounded before handling this

ESD-sensitive product. Otherwise, you could damage the SFP during
handling.
2. For optical SFP modules, locate the transmit (TX) and the receive (RX) markings
that identify the topside of the SFP module.
Note: On some modules, the TX and RX markings might be replaced by

arrowheads. These point out of the module connector to signify the transmit
direction, and into the connector to indicate the receive direction.
3. Aligning the back (receive) end of the module in front of SMM faceplate, insert
the module into the Gigabit Ethernet port until you feel the connector snap into
place.
4. Remove the dust plugs from the optical ports, and store them for later use.
Connecting the Ethernet cable to the SFP

To connect to the GigE Ethernet cable:
1. Insert the Ethernet cable into the front (transmit) end of the SFP module, as
illustrated in Figure 3-2.
2. Repeat Step 1 for the other Gigabit Ethernet ports.
Removing Ethernet cables and SFP modules from the SMM

To remove an SFP module:
1. Remove the cable from the front end of the SFP module.
2. To release the lock, pull the SFP module release lever down until it stops.
3. Slide the module out of the receptacle.
4. Replace the dust plugs on the optical ports for protection.

Connecting the Fast Ethernet Port to the management system
Figure 3-2. Connecting Gigabit Ethernet ports
Twelve GigE Ethernet ports

Small form-factor pluggable (SFP)
(Copper 1000BASE-T or fiber 1000BASE-X)
IOIO
G11
G4
610
G0
G9
G5
G6
G8
G1
G2
G7
STATUS
G3
10/100MI
ALARM
Insert Ethernet RJ-45 (copper) or LC (fiber optic)
connectors into SFPs.
Connecting the Fast Ethernet Port to the

management system
The SMM module provides a 10/100BASE-T (Fast Ethernet) port for connection to a
network management system over Telnet and SSH sessions. The Fast-Ethernet port
uses an RJ-45 connector that supports standard straight-through and crossover
Category 5 UTP cable:
• Use Category 5 UTP straight-through cables when connecting to a hub.
• Use Category 5 UTP crossover cables when connecting directly to a PC or other
Ethernet device.
Note: The Casa C3200 does not come with Category 5 UTP RJ-45 cables.
These cables are available commercially.
To connect the Fast-Ethernet port to an Ethernet network from remote C3200

management:
1. Attach one end of the Category 5 UTP straight-through or crossover cable directly
to the Fast Ethernet port on the SMM, as illustrated in Figure 3-3.

Connecting to the console port
2. Connect the other end of the cable to the hub or other Ethernet device from which
you will run a network-based interface such as Telnet or SSH to the C3200.
Figure 3-3. Connecting the 10/100 Fast Ethernet port
IOIO
G11
G4
610
G0
G9
G5
G6
G8
G1
G2
G7
STATUS
G3
10/100MI
ALARM
Insert Ethernet RJ-45 into
10/100 Fast Ethernet port

The SMM console port provides local administrative access to the C3200 and the
command-line interface (CLI) over a serial EIA-561 RS232D connection with a DTE
interface using a male RJ-45 plug. Attaching a terminal or PC allows you to connect to
the system CLI for initial setup at the installation site.
To connect a terminal or PC to the RJ-45 console port, you need a DB-9 to DB-9 serial
crossover cable and the supplied RJ-45 to DB-9 adapter.
Figure 3-4 illustrates the RJ-45 and lists the pin/signal information.

Figure 3-4. .RS-232 pinouts on SMM console port
RJ-45 socket on SMM
8 1
Pin Signal
1 RTS Request to Send

2 DTR Data Terminal Ready
3 TXD Transmit Data (OUT)
4 GND Ground
5 CTS Clear to Send
6 RXD Receive Data (IN)
7 DCD Data Carrier Detect
8 DSR Data Set Ready
A console connection kit is shipped with each SMM module in your system. It
includes:
• One standard Category 5 UTP RJ-45-to-RJ-45 cable
• One RJ-45 to DB-9 adapter
• One DB9-to-DB9 serial crossover console cable (also called a null modem cable)
Use these components to connect the console port to a terminal or PC, as illustrated in
Figure 3-5.
1. Connect one end of the RJ-45 cable to the serial RJ-45 port on the SMM module.
2. Connect the other end of the cable to the RJ-45-to-DB-9 adapter.
3. Connect the adapter to the appropriate serial port on the PC or terminal to
complete the console port cable connection.
4. Power on the PC or terminal.
5. Configure the PC terminal emulation software or the terminal for the following
default settings:
• 115200 baud

• 8 data bits
• No parity generation or checking
• 1 stop bit
• No flow control
Figure 3-5. C3200 console port connections
IOIO
G11
STATUS
ALARM
RJ-45 to RJ-45 RJ-45 to DB-9

cable adapter
Terminal or PC
with DB-9
serial port.

Connecting the RF I/O ports

Connect the RF I/O upstream and downstream ports to the HFC network, as illustrated
in Figure 3-6:
1. Attach the 75-ohm F-connector on one end of the cable to the RF connector on the
faceplate of RF I/O module.
2. Attach the other end of the cable to the equipment that acts as a gateway to the
HFC network, using the appropriate type of connector for your HFC distribution
equipment.
Caution: When connecting the cable F-connector to the RF connector

on the RF I/O module, ALWAYS use a torque wrench to set the tightness
to 15 inch-lbs (1.7 Newton-meters) Do not simply hand-tighten the
F-connectors. F-connectors that are too loose can cause RF leakage.
F-connectors that are too tight can damage the RF port electronics.

Figure 3-6. Connecting the upstream and downstream ports.
DQM QAM
downstream
RF output
Secure RG6 F-connectors

to upstream and downstream
ports. Tighten to 15 inch-lbs of
torque.
DCU
upstream
RF input

DC power sources and requirements

Follow the instructions in this document when connecting a DC power supply to your
C3200. Power supplies that do not meet the requirements, or connections made under
other configurations may cause circuit damage to the system.
General cautions on DC power sources
Caution: General DC power

• The equipment is intended for connection to a suitable SELV rated DC
power source by a qualified personal with adequately rated supply
wire in accordance with local and national regulations.
• The equipment may have multiple power supply connections and
hazardous energy may be present. To de-energize the unit, all
connections must be removed from the power sources by the
disconnection devices or switches.
• A suitably-rated and easily-accessible double pole DC power
disconnect device shall be incorporated if the (+) lead of the power
supply is not grounded. A single-pole disconnect device on the hot (-)
lead will suffice if it is grounded. The device 'On' and 'Off' positions
shall be marked. A disconnect device shall be used on each power
source if multiple power sources are used.
• Each power source shall provide 2 separate feeds to each power
module (each module has 2 terminals, -48VDC and RETURN).
• Equipment's accessible non-current carrying conductive parts and
outer conductor of the coaxial cable receptacle shall be reliably
connected to protective earth/ground.
• Bare conductors of DC input power are not allowed to be accessed by
the end user due to energy hazards.
Power supply usage requirements

The following power supply usage requirements apply to C3200 operations:
1. A power supply must have floating outputs so that OUT (+) can be grounded.
2. A power supply that has only GND and OUT (+) cannot be used for C3200.
3. A power supply that has OUT (-) internally grounded cannot be used for C3200.

4. A power supply that has only +48v output pin and a ground pin cannot be used.
5. For a power supply with only -48v output pin and a ground pin, the (-) terminal
(-48v) on the power supply connects to the -48 on C3200; the (+) terminal of the
power supply connects to the (+) terminal (RTN) on the C3200.
6. The C3200 operates using -48VDC power, and consumes less than <700W. Casa
recommends a power supply rated to provide -48VDC at a minimum 850W. Two
power supply circuits are provided for optional redundancy.
7. Two hot-pluggable redundant power supply modules are located at the front of the
chassis.
The power filtering must consist of filtered power terminals and a discrete
line-filter for each power input.
The input voltage range for the chassis is -39 VDC to -60 VDC.
8. The power supply wires to the unit should be a minimum of AWG 10 gauge wire.
Use ring terminals designed for M4 type or UNC 6-32 type screw.
It is recommended that all equipment and racks be properly grounded to eliminate
shock hazards and prevent any unintended voltage offsets among devices.
Note: In a typical telecom environment, the RETURN (RTN) path of the -48 V
supply is grounded to Protective Earth (PE) of the building.

Using the optional AC-to-DC power supply
Using the optional AC-to-DC power supply

Casa Systems offers an optional AC-to-DC power supply that you can use to power
the C3200. This power supply is provided in a 1U rack-mountable chassis:
• Lineage Power® J85480S shelf with CP2000AC54PE power modules
— Input voltage: 120VAC to 240VAC
— Number of power modules/voltage inputs: 4
— Output power per 240VAC voltage input: 2000W per power module (8000W
total)
— Output power per 120VAC voltage input: 1200W per power module (4800W
total)
Figure 3-7. Lineage Power J85480S shelf
AC power receptacles AC power receptacles

to power sources to power sources
CAUTION
HAZARDOUS ENERGY
BEHIND COVER +V +V
CAUTION
HOT SURFACE -V -V
Terminal studs; follow

Protective cover; manufacturer’s instructions
flip open to reveal for connecting.
connector terminal
studs. -V to -48VDC
+V to RTN
Configuring the optional power unit

To ensure adequate DC power to the C3200, you will need to connect CP2000
modules as follows:
• For 240VAC power sources, you will need one AC voltage input to provide an
output of 2000W. The three remaining AC inputs, if connected, will provide
power redundancy within the CP2000AC54PE. This means that 8000W would be
available to power the C3200.

Connecting the DC power supplies
• For 120VAC power sources, you will need a one AC voltage input to provide an
output of 1200W. The three remaining AC input, if connected, will provide power
redundancy within the CP2000AC54PE should the one AC input fails. Using all
four AC voltage inputs provides 4800W of power the C3200.
Follow the instructions supplied with the power rectifier for information on rack
mounting and cabling to your AC power source.

Before making the connections to the C3200 power supplies, as shown in Figure 3-8,
be sure that the cables from the DC power source meet the following specifications:
Power cables
• Minimum wire size: AWG12

• Maximum length: 2.5 to 3.0 meters
• Suitable for 30A at 50° C ambient temperature
Required terminals
• Use ring or spade terminals suitable for M4 screw or UNC 6-32
Wire the second power module to a secondary power supply in the same way (for
redundant power applications).
After connecting the power supplies, replace and install the protective covers using
the integrated screws.

Figure 3-8. Connecting DC power cables
Dual DC power supplies
C3000 CCASA
ASA
ALM 0 1 2
RTN -48V
RTN -48V
Protective covers
RTN -48V
RTN -48V
GND cables
-48V cables
RTN cables
1. Remove protective covers, 4. Replace the clear plastic cover by

including the clear plastic snapping it into place.
covers that snap over the
RTN /-48V mounting. 5. Route -48V and RTN cables through the
front openings in the protective covers;
2. Using a Phillips screwdriver, route the GND cables through the hole in
loosen or remove RTN and -48V the bottom.
screws.
6. Secure the protective covers using the
3. Position ring or spade terminals; captive thumbscrews, then perform
turn screwdriver clockwise to tighten. final tightening with the Phillips screwdriver.

Starting the C3200 CMTS

After installing the C3200 and connecting the required cables, perform a visual check
of all connections and then check that:
• The ejector levers on the SMM are in the closed/locked position.
• All line card module captive screws are tight.
• All network interface cables are connected.
• The console terminal is turned on.
You are now ready to power on the system for the first time using the procedures
below. The first time you power the system on, the system software will automatically
upload default configuration loaded in the C3200.
For AC-powered C3200 systems
Note: The AC power supply has an internal 15A fuse to allow operation at
low-input voltages. At higher input voltages, it might be desirable to put a
lower-rated fuse (8A) between the C3200 and the wall or UPS outlet.
1. Connect an AC power cord to the receptacle at back of each power supply. Ensure
that the toggle switches are in the OFF position (O).
2. Connect each AC power cord to the power outlet.
3. Press the toggle switch at the back of each power supply to the ON position.
Listen for the fans. You should immediately hear them operating. The green LED
on the front of the module will come on.
4. Verify all LEDs are lighting properly. The green SYS LED on the system front
panel should be lit. The line-card modules 0 to 5 transition from off to amber, then
to green. See Table 3-1.
5. During the boot process, observe the LEDs on the SMM at the back of the system.
See Table 3-2.
The console screen should display a system banner followed by a system prompt:
CASA-C3200>

For DC-powered C3200 systems

1. Turn on the switch at the power supply that provides the DC power for the chassis.
Since there is no separate switch on the DC power module, when the switch on the
power supply is turned on, the power to the C3200 chassis is on. Listen for the
fans. You should immediately hear them operating. The green LED on the front of
the power supply will light up.
2. Verify all LEDs are lighting properly. The green SYS LED on the system front
panel should be lit. The line-card modules 0 to 5 transition from off to amber, then
to green. See Table 3-1.
3. During the boot process, observe the LEDs on the SMM at the back of the system.
See Table 3-2.
The console screen should display a system banner followed by a system prompt:
CASA-C3200>
Table 3-1. Front panel LED indications

location label
Front panel on SYS Green System turn on; running normally.

upper right
ALM Black Normal operation; no alarm condition present.
component in the system has failed to indicate a
service interruption.
conditions:
• One of the two power modules has failed

• One of the fans is operating too slowly or has
failed
• A high temperature is detected at one of the
line cards.
DQM and DCU 0 to 5 Green Active; normal operation.
line cards
Black No line card inserted in that slot.

Table 3-1. Front panel LED indications (continued)

location label
Red Error condition; indicating interruption of service

and specific to that line
Amber Booting, or otherwise functional, but not ready.
Table 3-2. Rear panel LED indications
Module or LED label Color Indication

location
SMM GigE and (L)ink Green Ethernet link up and connected.

10/100 Fast status
Ethernet
Black Ethernet link down; no connection
(A)ctivity Green Ethernet link is transmitting or receiving
(blinking) data.
Black No network activity currently present on
link.
SMM at upper ALARM Black Normal operation; no alarm condition
right present.
conditions:
• One of the two power modules has

failed
• One of the fans is operating too slowly
• A high temperature is detected at one of
the line cards.
component in the system has failed to
indicate a service interruption.
STATUS Green Module running normally.
Amber Booting, or otherwise functional, but not
ready.
Red Error condition or power failure.

Setting up a test network topology

Figure 3-9 illustrates a sample lab network for testing the C3200 prior to deployment.
Building the network consists of the following steps:
1. Connect a DHCP/TFTP server to an Ethernet switch in your lab.
2. From the Ethernet switch, connect to a GigE port on the C3200 SMM.
3. With a DQM module and 4-port RF downstream module in slot 3, connect and
combine ports 0 and 1 to an RF splitter. Using a second splitter, combine ports 2
and 3. See Figure 3-9.
4. With a DCU module and 8-port upstream module in slot 0, connect and combine
ports 0 and 1 to an RF splitter. Using a second splitter, combine ports 2 and 3. See
Figure 3-9.
5. Connect the four splitters to two diplexer modules. The downstream splitters
connect to the HIGH signal ports using a 20dB in-line attenuator; the upstream
splitters connect to the LOW signal ports. See Figure 3-9.
6. Connect the COMMON signal port from each diplexer to a multi-port cable
splitter. Use a 10dB in-line attenuator on these connections. See Figure 3-9.
7. From the multi-port cable splitter, connect a cable modem.
8. Connect the cable modem to a desktop or laptop personal computer.
After setting up this topology, refer to the Casa Systems – CMTS Software
Configuration Guide for information on configuring the CMTS for this network.

Figure 3-9. Sample C3200 test network topology
DHCP/TFTP server
PC to GigE switch
GigE switch
To CMTS GigE port
IOIO
G11
G4
610
G0
G5
G6
G9
G8
G1
G2
G7
STATUS
G3
10/100MI
ALARM
DQM QAM
downstream
RF output slots 3 to 5
DCU
upstream
RF input slots 0 to 2
0/0 3/0
Combine using RF splitters: 0/1 3/1
20 dB
DS Slot 3, Ports 0 and 1
attenuators
DS Slot 3, Ports 2 and 3 at DS connections
US Slot 0, Ports 0 and 1 0/2 3/2 to diplexers
0/3 3/3
US Slot 0, Ports 2 and 3
US DS US DS
Diplexers COMMON COMMON
LOW HIGH LOW HIGH
10 dB attenuator
PC to cable modem Splitters to
cable modems
Cable modem

4-1
Chapter 4. Maintaining the C3200

hardware
This chapter describes the maintenance activities that you can expect to perform on
the C3200 after the system has been running. You may have to perform specific
maintenance procedures to ensure the system is operating properly. These procedures
include routine maintenance such as upgrading system components or replacing
components with field replaceable units.
System components fall into two categories: hot-swappable components that do not
require you to power off the system before replacing them, and those components that
do require you to power off the system. All line cards, for example, are hot-swappable
and can be replaced while the system is running.
Topic Page
About online removal and insertion 4-2

Shutting down the system 4-2
Replacing the DOCSIS line card modules 4-3
Replacing the SMM 4-5
Replacing the AC and DC power supplies 4-7
Replacing the fan tray 4-11
Replacing the card cage (SIB) 4-14

About online removal and insertion
About online removal and insertion

All DQM downstream line cards, DCU upstream line cards, dual AC and DC power
supplies, and the fan assembly in a C3200 support online insertion and removal (OIR).
This function allows you to install and replace those components while the system is
operating.
When you remove or insert an OIR component, the system midplane pins send signals
to notify the system, which then does the follows:
1. Rapidly scans the midplane for configuration changes.
2. Initializes all newly inserted OIR components, noting any removed interfaces and
placing them in the administratively shutdown state.
3. Brings all previously configured interfaces back to the state they were in when it
was removed. If any new interfaces are put in the administratively shutdown sate,
as if they were present (but not configured) at boot time and the module must be
configured.
Shutting down the system

Use the following procedure to shut down the system.
1. Notify appropriate personnel that you plan to shut down the system and that the
shutdown results in total loss of service. Appropriate personnel include the
regional alarm or network monitoring center, central office personnel, and key
customers.
2. Before you shut down the system, use the copy command (copy running-config
startup-config) to save any configuration changes to NVRAM. Refer to the Casa
Systems – CMTS Software Configuration Guide“for instructions.
3. Go to the remote power source and set the power switch on the OFF (0) position.

Maintaining the C3200 hardware 4-3
Replacing the DOCSIS line card modules

Use the following procedure to replace a DOCIS line card (DQM or DCU) modules.
Removing the line card modules

To remove a line card from the chassis, complete the following steps as illustrated in
Figure 4-1.
1. Make sure that you are properly grounded and that you have an ESD strap
attached to your wrist. See “Attaching an ESD strap” in Chapter 2. Observe all
electrical and safety guides as covered in “Safety guidelines for C3200
installation” in Chapter 2, “Installing the C3200 hardware.”
2. Loosen the captive screws on the faceplate.
3. Grasp the handle and slide the module out of the slot.
Caution: Always handle the module so that you never touch card
components or connector pins.
4. If you are returning the module to Casa Systems, carefully place the module in an
antistatic bag prior to packing the module for shipping.
5. If you are installing a new or replacement card, proceed to the next step.
Otherwise, install a blank cover over the slot and screw down its captive screws to
complete this procedure.

Figure 4-1. Removing a DOCSIS line card
IOIO
G11
G4
610
G0
G5
G6
G9
G8
G1
G2
G7
STATUS
G3
10/100MI
ALARM
DQM QAM
downstream
RF output
DCU
upstream
RF input
Module handle
1. Using the Phillips screwdriver,

loosen the captive screws
screws.
2. Grasp module handle and slide

module out of chassis.
3. If you are not replacing the module

that you just removed, install a blank
filler panel into the empty slot to ensure
proper system cooling.
Filler panel
Installing the DOCSIS line card modules

To install a DOCSIS line card, complete the following steps.
2. Grasp module handle line card with one hand and place your other hand under the
card (to support the weight of the card) and position the card in front of the
appropriate card slot.
3. Carefully align the module and slide the line card into the slot until you can feel it
begin to seat in the midplane connectors.

Replacing the SMM
4. Tighten the captive screws.

5. Reinstall the RF cabling, if previously disconnected.
The module will cycle through the power-on self-test. At the front of the system, the
ALM LED stays on briefly (about 5 to 6 seconds) and then shuts off. The STATUS
LED should change to green for the affected module slot.
Replacing the SMM

Before replacing the SMM, be sure to save the current configuration file to the startup
configuration and then copy the file to a location away from the CMTS, such as an
FTP location at your site. After replacing the SMM, you will need to copy the startup
configuration file to the newly-installed SMM. When you reboot the C3200, the
system will use the startup configuration file that you used previously.
Removing the SMM

To remove the SMM from the chassis, complete the following steps as illustrated in
2. Disconnect all attached interface cables from the SMM module.
3. Unscrew the captive installation screws on the ends of the faceplate.
4. Simultaneously pull on the ejector levers so that they pivot away from the SMM;
this will disengage the SMM from the midplane.
5. Slide the SMM module out of the slot.
Caution: Always handle the module by the faceplate and the edge of the
card; never touch card components or connector pins.
6. Place the module on an antistatic surface with the component side facing up.
7. If the module is being returned to Casa Systems, carefully place the module in an
antistatic bag prior to packing the module for shipping.

Replacing the SMM
Figure 4-2. Disconnecting and removing the SMM

Eject lever Eject lever
IOIO
G11
G4
610
G0
G5
G6
G9
G8
G1
G2
G7
STATUS
G3
10/100MI
ALARM
loosen the captive screws.
2. Grasp both ejector levers simultaneously and

pull on levers to disconnect the SMM from the
system midplane. See top view below.
3. Carefully slide the SMM out of the chassis.
Top view
Eject lever Eject lever

Replacing the AC and DC power supplies
Installing the SMM

To install the module on the chassis, complete the following steps as illustrated in
2. Grasp the faceplate of the SMM module and position the card in front of the card
cage slot. Use both hands to grasp the card by its edges and align the card with the
slot guides.
3. Gently slide the card into the card slot until you can feel it seat in the midplane
connectors.
4. Simultaneously pivot both ejector levers toward each other (until they are parallel
to the faceplate) to firmly seat the module in the midplane.
5. Secure the module in the chassis by tightening the captive screws.
6. When fully inserted, the SMM module cycles through its power-on self-test. The
ALARM LED stays on briefly (about 5 to 6 seconds) and then shuts off. The
ACTIVE LED will come on briefly during module boot-up. The STATUS LED
should change to green.
7. Reconnect the interface cables to the SMM.

The C3200 is shipped with two AC or DC power modules that provide a redundant
power supply to the system. One power module can provide sufficient power for a
fully configured chassis so that if one power module fails, the other automatically
begins providing power for the entire system. However, you should not operate the
system for an extended period time with only one power module. If a power module
fails, install a replacement power module as soon as possible.
You do not need to shut down the C3200 to replace a redundant power module. If you
are replacing both power modules, you can replace one, bring it online, and then
replace the other one to avoid shutting down the entire system.
Removing and replacing a power module in a C3200 involves the following tasks:

• If you have a C3200 DC chassis, turning off the power feeds, removing the cover,
and disconnecting power cables.
• If you have a C3200 AC chassis, switching the power switch at the back of the
power module to the OFF position, and removing the AC power,
• Removing the power module.
• Replacing the power module.
• Reconnecting the power cables
• Turning on the power feeds (DC), or switching the power ON (AC).
Turning off the power (DC)

Since there is no separate switch on the DC power module. When the switch on the
remote power supply is turned OFF, the power to the C3200 power supply is removed.
1. Turn off the switch at the power supply that provides DC power to the power
module being replaced.
2. Observe the following items:
— Ensure that the affected power module is OFF and the redundant module is
ON.
— The power module maintains full system power with the system operating
normally.
3. Remove the power supply cover.
4. Disconnect the RTN, -48V, and GND wires.
This completes the procedure for turning off the DC power.
Turning off the power (AC)

Perform the following steps to turn off the AC power.
1. Facing the rear of the chassis, place the power switch (on the power supply) in the
OFF (0) position.
2. Observe the following items:
• The green LED on the power supply goes off.

• The second power supply maintains full system power (the system continues
to operate normally).
3. Disconnect the power plug from the power receptacle.
This completes the procedure for turning off the power supply.
Removing the AC and DC power modules

Perform the following steps to remove the AC or DC power supply.
On the C3200 DC chassis
1. Remove the protective cover from the front of the power module by loosening the
captive screws.
2. Using a #2 Phillips screwdriver, loose and/or remove the screws that support the
RTN, -48V, and the GND cables, then remove the cables.
3. From the front on the module, depress the release latch located at the top left, then
grasp the power-module handle and pull on the module to disconnect it.
4. Slide the module out of the chassis and set it aside.
This completes the procedure for removing the DC-input power module.
On the C3200 AC chassis
1. If not already done, disconnect the power plug from the power receptacle.
2. Using a #2 Phillips screwdriver, loosen the captive screws on the faceplate of the
power supply.
3. Grasp the power supply handle and carefully remove the AC power supply.
This completes the procedure for removing the AC-input power supply.

Replacing the DC power module

Perform the following steps to install the DC power modules.
1. Using two hands, pick up the power module and align it with the bay in the
chassis.
2. Push the power module firmly into the chassis, making sure that the module
securely connects to the midplane.
3. Verify that the latch located at the top left of the module has engaged the chassis.
Caution: When inserting a power module into the chassis, do not use
unnecessary force; slamming the power module into the bay can damage
the connectors on the rear of the module and on the midplane.
Reconnect the power and ground cables and apply power to the system.
See Chapter 2, “Installing the C3200 hardware” and Chapter 3, “Connecting and
starting the C3200.”
This completes the procedures for reinstalling a DC power module.
Replacing the AC power module

Perform the following steps to install the AC power modules.
1. Make sure the power switch on the power supply is in the OFF (0) position.
2. Grasp the power supply handle with one hand and place your other hand
underneath the power supply for support and align it with the power supply bay.
3. Slide the power supply completely into the bay until its faceplate is flush with the
chassis front panel.
Caution: When inserting a power module into the chassis, do not use
unnecessary force; slamming the power module into the bay can damage
the connectors on the rear of the module and on the midplane.
Reconnect the power and ground cables and apply power to the system.
See Chapter 2, “Installing the C3200 hardware” and Chapter 3, “Connecting and
starting the C3200.”

Replacing the fan tray

The fan tray supports online insertion and removal. There is no need to power down
the C3200 to remove and replace a fan tray. However, the C3200 will shut down if the
fan tray is removed from the chassis and not promptly replaced within two minutes.
Removing the fan tray

Perform the following steps to remove each fan tray assembly from the chassis, as
illustrated in Figure 4-3:
1. Using a #2 Phillips screwdriver, loosen the two captive screws that secure the fan
tray module.
2. Using two hands, grab the handle and pull the module straight out from the
chassis to disengage it from the system midplane.
Figure 4-3. Fan assembly removal
C3000 CCASA
ASA
ALM 0 1 2
Front view
loosen the four captive screws.
2. Carefully pull on the fan tray to

disengage it from the chassis.

Installing the fan assembly

Perform the following steps to install the fan tray assembly as illustrated in Figure 4-4:
1. Guide the fan tray into the chassis making sure the power connector on the fan
tray is aligned with the receptacle on the midplane.
2. Using the #2 Phillips screwdriver, secure the fan tray to the chassis using the four
captive installation screws.
This completes the procedure for removing or replacing the fan tray in a C3200
chassis.

Figure 4-4. Fan assembly installation
C3000 CCASA
ASA
ALM 0 1 2
Front view
Back view (reversed, top down)

Fan connector
on module
Fan connector
on chassis midplane
C3000 CCASA
ASA
ALM 0 1 2
Front view

Replacing the card cage (SIB)

The C3200 chassis card cage is a field replaceable unit. Replacement must be
performed by Casa-trained customers and field service personnel. Contact Casa
Technical Support for information and assistance if qualified personnel are not
available.
Replacing the C3200 card cage can be performed without having to remove the
chassis from an equipment rack, observing all product safety guidelines.
Removing the C3200 card cage

To remove the C3200 card cage, perform the following steps:
1. Notify appropriate personnel that you will be shutting down the system. See the
section in this chapter, “Shutting down the system.”
2. Disconnect the system power source. See Chapter 3, Chapter 3, “Connecting and
starting the C3200” for information C3200 system power, observing all safety and
power precautions.
3. Disconnect and partially remove all DOCSIS line card modules. See the section in
this chapter, “Removing the line card modules.” You do not have to completely
remove the line cards from the chassis; withdraw each line card approximately
two inches to ensure that the cards have been disconnected.
4. Disconnect and partially remove the SMM module. See the section in this chapter,
“Removing the SMM.” You do not have to completely remove the SMM from the
chassis; withdraw the SMM approximately two inches to ensure that the cards
have been disconnected.
5. Remove the fan tray assembly. See the section in this chapter, “Removing the fan
tray.”
6. Referring to Figure 4-5, loosen the four large thumb screw by hand or with a #2
Phillips screwdriver.
7. Slide the four metal tabs toward the center of the chassis to disengage the card
cage from the mating slots in the chassis sheet metal.
8. Grasp the two handles next to the tabs and withdraw the card cage from the
chassis.

Figure 4-5. Removing the C3200 card cage
Large thumb
screw
CASA SYSTEMS
C3000 C
Handles
1. Loosen the four large thumb screws either by hand or with a #2 Phillips
screwdriver,
2. Slide the four metal tabs toward the center of the chassis to disengage the card cage
from the mating slots in the chassis sheet metal.
3. Grasp the two handles next to the tabs and withdraw the card cage from the
chassis.
Reinstalling the C3200 card cage

To reinstall a C3200 card cage, perform the following steps:
1. With the SMM and line cards still withdrawn, grasp the two handles next to the
tabs and carefully insert the card cage into the C3200 chassis until you feel the
card cage seat into place.
2. Reposition the tabs so that each tab engrages the slots in the chassis sheet metal.
3. Tighten the four large captive screws by hand or with a #2 Phillips screwdriver.

4. Insstall the fan tray assembly. See the section in this chapter, “Installing the fan
assembly.”
5. Reinstall the SMM module. See the section in this chapter, “Installing the SMM.”
6. Reinstall all DOCSIS line card modules. See the section in this chapter,
“Installing the DOCSIS line card modules.”
7. Reconnect the system power source. See Chapter 3, Chapter 3, “Connecting and
starting the C3200” for information C3200 system power, observing all safety and
power precautions.
8. Notify appropriate personnel when the system is back up. See the section in this
chapter, “Starting the C3200 CMTS.”

A-1
Appendix A. C3200 hardware

specifications
This appendix covers the hardware specifications for the Casa C3200 CMTS and all
installed components. For additional specifications related to DOCSIS and IP
features, refer to the Casa Systems C3200 CMTS Data Sheet.
Topic Page
Physical, electrical, and environmental A-2

Power consumption per module A-2
Safety and regulatory compliance A-3
Chassis components and capacities A-4
C3200 component ordering A-6
DOCSIS QAM Module (DQM) specifications A-7
DOCSIS Control and Upstream Module (DCU) specifications A-8
Switch and Management Module (SMM) A-8

A-2 C3200 Hardware Installation Guide
Physical, electrical, and environmental
Physical, electrical, and environmental

Table A-1. C3200 CMTS specifications
Parameter Specification
Physical
Dimensions Height: 5.25 in. (133 mm)
Width: 19 in. (482 mm)
Depth: 23.5 in. (597 mm)
Mounting standard 3 RU, 19 inches
Weight 70 lbs (31 kg) fully loaded
Electrical
Input AC power 600 W (nominal)
Voltage 90 to 264 VAC

Input DC power 600 W typical
Voltage -39 to -72VDC

Environmental
Temperature Operating: 0° to 50° C
Storage: -40° to 70° C
Humidity Relative: 5%° to 95%
Storage: 5% to 95%
Altitude Operating: Sea level to 6562 ft (2000M)
Storage: Sea level to 15,748 ft (4800M)
Power consumption per module

Chassis (fans) 55 W
Single DQM downstream 85 W
Single DCU upstream 70 W
SMM 70 W
Single SFP 1W

C3200 hardware specifications A-3
Safety and regulatory compliance
Safety and regulatory compliance

The C3200 complies with the safety and regulatory agency standards listed below when
installed in accordance with this guide.
Product safety
Representative samples of this product have been evaluated by a Nationally Recognized

Test Laboratory (NRTL) and meet the applicable U.S., Canadian, and International safety
standards:
• ANSI/UL 60950-1 - UL Standard for Safety for Information Technology Equipment
Safety.
• EN/UL/IEC/CAN/CSA C22.2 No. 60950-1 - Standard for Safety for Information
Technology Equipment Safety.
• EN60950-1
Grounding
The AC-powered version of this product is grounded through the ground (GND) wire in the
AC power cord. Separate grounding studs are present at the rear of the chassis.
The DC-powered version is grounded using an external GND connection on the front of
the DC power module, as indicated by a GND symbol. The grounding studs at the rear of
the chassis may also be used in addition to the DC grounding point on the power module
EMC
The C3200 has been tested and meets the following requirements:
• EN-55022, Class A
• FCC Part 15 Class A, CISPR Class A
Immunity
• EN55024

Chassis components and capacities

Table A-2. C3200 capacities
Component Description
Chassis 3 rack units (RU), industry standard 19-inch rack mountable

AC power supply (2) Dual 90 to 264V hot-pluggable redundant power supply
modules.
DC power supply (2) Dual –39 to -72 VDC hot-swappable redundant power supply
modules.
Front panel LEDS Status, alarm, and line card status (0 to 5)
Rear panel LEDs See SMM below.
Fan tray assembly • Two 6-inch and one 4-inch diameter fan
• Dual-speed for operating at normal/high temperatures
• Multiple fans provide redundancy and prevent single
failure
• Status LEDs indicate single for multiple fan failure
• No service interruption during timely module replacement
Switching and Management • Twelve GigE interfaces (Copper or fiber SFP) with Link
Module (SMM) and Activity LEDs
• One Fast Ethernet 10/100 BASE-T management port
(RJ45) with Link and Activity LEDs
• One RS-232 console port (RJ45); max serial data rate at
115 Kbps
• 24x2 Gbps switching capacity
• System status and alarm LEDs

Table A-2. C3200 capacities (continued)
Component Description
DOCSIS QAM Module (DQM) • One to five modules per chassis

• 4 QAM downstream channels on DQM04; 1 channel/port
• 8 QAM downstream channels on DQM08; 2 channels/port
• 16 QAM downstream channels on DQM16; 4channels/port
• Channel bonding up to 16 channels
• QAM mode
Annex A: 8 MHz
Annex B: 6 MHz
Annex C: 6 MHz
• QAM constellation:
Annex A & C: 64, 128, 256
Annex B: 64, 256
DOCSIS Control & Upstream • One to five modules per chassis
Module (DCU)
• 4 QAM upstream channels in 4 ports (DCU04)
• 8 QAM upstream channels in 8 ports (DCU08)
• 16 QAM channels in 8 ports (DCU16)
• Channel bonding up to 16 channels
• 16 upstream burst receivers
• Each receiver can be configured to many logical upstream
channels
• Modulation: QPSK, 16,32,64, QAM

C3200 component ordering
C3200 component ordering

This section describes the C3200 modular components. C3200 modules are
field-replaceable units (FRUs). The modules and their order numbers are listed in
Table A-3.
Table A-3. C3200 modular components
Component Order number
C3200 AC-powered chassis with fan C3200-CHASSIS-AC

assembly and power modules (2)
C3200 DC-powered chassis with fan C3200-CHASSIS-DC
assembly and power modules (2)
Switch and Management Module (SMM) C3200-SMM-12GE
DOCSIS QAM (DQM) C3200-DQM04 (4 channels)
DOCSIS Control and Upstream Module C3200-DCU-04 (4 channels)
(DCU) C3200-DCU-08 (8 channels)
C3200-DCU-16 (16 channels)
GigE Small Form Factor Pluggable (SFP) SFP-CP
(RJ-45 socket, copper)
GigE Small Form Factor Pluggable (SFP) SFP-LC
(LC socket, fiber optic)

DOCSIS QAM Module (DQM) specifications
DOCSIS QAM Module (DQM) specifications

Table A-4. DQM specifications
Component/Parameter Specification
Number of ports 4 per module

DQM04 4 channels, 1 channel/port
DQM08 8 channels, 2 channels/port
DQM64 16 channels, 4 channels/port
QAM modulation Annex A, B or C
QAM constellations 64, 128, & 256 QAM
Data rates (DOCSIS) 27 Mbps @ 64 QAM
38 Mbps @ 256 QAM
Data rates (EuroDOCSIS) 36 Mbps @ 64 QAM
51 Mbps @ 256 QAM
Connector F-type, 75 ohm
Frequency range (center) 91 to 867 MHz (standard)
48 to 999 MHz (optional)
Frequency accuracy +/- 5 ppm
Frequency step size 5 kHz
Channel width 6 to 8 MHz (tunable)
Maximum output per channel 61 dBmV @ 1-ch/port
57 dBmV @ 2-ch/port
53 dBmV @ 4-ch/port
Output step size 0.1 dB
Return loss 50 ~ 870 MHz, 14 dB
870 ~ 1002 MHz 10 dB
Modulation error rate 43 dB (equalized)
Wideband noise -73dBc

DOCSIS Control and Upstream Module (DCU) specifications
DOCSIS Control and Upstream Module (DCU)

specifications
Table A-5. DCU specifications
Component Specification
DCU04 4 channels in 4 ports

Modulation QPSK, 8, 16, 32 and 64 QAM
Data rate/channel 0.32 - 30.72 Mbps
Input frequency range 5 - 42 MHz (DOCSIS)
5 - 65 MHz (EuroDOCSIS)
5 - 55 MHz (J-DOCSIS)
Input range -16 to 34 dBmV
Switch and Management Module (SMM)

Table A-6. SMM specifications
Component Specification
Ethernet GigE 12 interfaces per SMM

SFP socket (copper or fiber)
RJ-45 copper (1000BASE-T)
LC fiber (1000BASE-X)
Link and Activity LEDs
Ethernet 10/100 Fast Ethernet 1 interface per SMM
management port RJ-45 copper (100BASE-T)
Link and Activity LEDs
RS-232 local management RJ-45 socket
port Requires Category 5 UTP RJ-45-to-RJ-45 crossover cable
RJ-45 to DB-9 adaptor (if needed)
LEDs Status, Alarm

B-1
Appendix B. C3200 troubleshooting
This appendix covers Casa C3200 CMTS troubleshooting issues and possible actions.
Topic Page
Resolving C3200 hardware problems B-1

System reboots unexpectedly B-2
System unresponsive B-2
Line card in "Not ready" state B-2
Line card in "Not provisioned" state B-3
Line card reboots unexpectedly B-3
No modems on a line card B-4
Multiple line cards failing B-4
Resolving C3200 hardware problems

Hardware and software problems can result in the same symptoms. Therefore, it is not
always possible to be certain if an actual hardware failure has occurred. Casa Systems
recommends that you open a case with Technical Support to troubleshoot the problem
with you.
In the United States: Tel: 978-699-3045

E-mail: support@casa-systems.com
The following symptoms usually indicate a hardware failure:

• System rebooting unexpectedly
• System unresponsive

B-2 C3200 Hardware Installation Guide
• Line card status is "Not ready" or "Not provisioned"

• Line card reboots on its own
• Modems not registering or dropping off line on all ports on a line card
• Multiple line cards fail
System reboots unexpectedly

Assuming there are no power-related problems, a system that reboots on its own can
be due to a hardware failure or a software problem. If the console is attached, it might
be possible to collect information from the system. The output of the show tech and
show dmesg commands might provide information that will help identify the
problem. Contact Casa Technical Support. If a hardware problem exists, it is possible
that the SMM has failed.
Replace the SMM to see if this eliminates the unexpected reboots. If the problem
persists, the card cage may be a fault. See Chapter 4, “Maintaining the C3200
hardware” for information on replacing the SMM and the card cage, if necessary.
System unresponsive
Assuming there are no power-related problems, a system that is not responsive can be
due to a hardware failure or a software problem. If the console is attached, it might be
possible to collect information from the system. The output of the show tech and
show dmesg commands might provide information that will help identify the
problem. Contact Casa Technical Support. If a hardware problem exists, it is possible
that the SMM has failed.
Replace the SMM to see if this eliminates the problem. If the problem persists, the
card cage may be at fault. See Chapter 4, “Maintaining the C3200 hardware” for
information on replacing the SMM and the card cage, if necessary.
Line card in "Not ready" state

If a CMTS line card is in the “Not ready”state, it is most likely a hardware problem.
However, a failed process in the operating software will also result in the “Not Ready”
state. Casa Technical Support can determine if this is the actual problem.
If the line card is in the "Not ready" state, first ensure that the line card is properly
seated in the slot and that the screws are tight. Otherwise, a failure may be present at

C3200 troubleshooting B-3
the line card, card cage, or at the SMM. The first step should be to try to reboot the
line card unconditionally from diagnostic mode, as follows:
(diag)# reboot module x unconditional
If these actions do not resolve the problem, swap the line card. If the problem persists,
swap the card cage. If this still does not resolve the problem, then swap the SMM.
See Chapter 4, “Maintaining the C3200 hardware” for information on replacing the
SMM and the card cage, if necessary.
Line card in "Not provisioned" state

If a line card is in the “Not provisioned” state, it is most likely a hardware problem.
This can be due to the way the line card is seated in the slot, a line card failure, a card
cage failure, or an SMM failure. The first step should be to make sure the card is
properly seated in the chassis, the microswitch is engaged, and the thumbscrews are
tight.
If these actions do not resolve the problem, swap the line card. If the problem persists,
swap the card cage. If this still does not resolve the problem, then swap the SMM.
Line card reboots unexpectedly

If a line card reboots on its own, this can be due to a hardware failure or a software
problem. If the console is attached, it might be possible to collect information from the
system. Contact Casa Technical Support. The output of the show tech and show
dmesg commands might provide information that will help identify the problem.
If it is a hardware problem, it is most likely the line card that has failed. Swap the line
card first. If the problem persists, then swap the card cage. If this still does not resolve
the problem, then swap the SMM.

B-4 C3200 Hardware Installation Guide
No modems on a line card

If all the modems on a line card drop off or will not range, this can be due to a
hardware failure or a software problem. The output of the show tech and show dmesg
commands might provide information that will help identify the problem. If it is a
hardware problem, it is most likely a line card failure.
First, reboot the line card to see if the modems come back online. If this works, then
the problem is most likely a software or plant problem.
If the problem persists, swap the line card. If this does not resolve the problem, replace
the card cage. If this still does not resolve the problem, then swap the SMM.
Multiple line cards failing

If multiple line cards fail at the same time, this can be due to a hardware failure or a
software problem. The output of the show tech and show dmesg commands might
provide information that will help identify the problem. Contact Casa Technical
Support. If it is a hardware problem, it is most likely the card cage that has failed.
First, reboot the system to see if this resolves the problem. If this works, then the
problem is most likely a software problem. If the problem persists, swap the card cage.
If this does not resolve the problem, replace the SMM. If this still does not resolve the
problem, then swap the affected line cards.
SMM, card cage, and line cards, if necessary.

C-1
Appendix C. C3200 memory

replacement
Appendix C describes how to re-seat or replace the C3200 DIMM on the SMM card.
It may be necessary to re-seat (or replace) the SMM DMM if the SMM should
suddenly malfunction. Malfunctions include processing errors, segmentation faults,
core dumps, and a failure of the system to boot up properly. After re-seating the DMM
and reinstalling/rebooting the SMM, check for proper system operation. If this does
not correct the problem, replace the DMM and perform another SMM reboot. If the
problem persists, replace the SMM.
Device information
Casa P/N MOD-0004-00, (512MB, DDR1, SODIMM, 333MHz)
Manufacturer’s part number: VR4DU646428ETCK#
DMM re-seat or replacement procedure

The steps are summarized as follows:
1. Attach an electrostatic discharge strap (ESD) and then remove the SMM from the
C3200.
2. Locate and remove the existing 512MB DIMM from the connector on the SMM.
3. Re-seat the existing DMM or install the new 512MB DIMM.
4. Reinstall the SMM.
5. Reboot the C3200.

C-2 C3200 Hardware Installation Guide
Step 1. Attach an ESD strap and remove the SMM

See Chapter 2, “Installing the C3200 hardware”for the correct procedure for attaching
an ESD strap and removing the SMM from the C3200 chassis.
Step 2. Locate and remove the 512MB DIMM

Figure C-1 shows the 512MB DIMM location on the SMM. Once you have removed
the SMM, locate the DIMM in the upper left quadrant on the card. There is only one
DIMM present on the SMM.
Figure C-1. SMM 512MB DIMM
Remove the DIMM from its connector by carefully and simultaneously spreading the
retaining clips that secure the DIMM. As you spread the retaining clips, the DIMM
will spring up to a 45-degree angle in the connector, as shown in Figure C-2.

C3200 memory replacement C-3
Figure C-2. DIMM in released “sprung-up” position at 45-degree angle
Retaining clip
Retaining clip
Handling the DIMM by the edges, carefully remove the DIMM from its connector.
Step 3. Re-seat the existing DIMM or install a replacement

Using Figure C-2 as a guide, handle the DIMM by the edges and carefully position the
DIMM into the connector at a 45-degree angle until you feel it snap into place. Then,
press down on the DIMM until the side retaining clips “catch” and lock the DIMM in
position.
The DIMM is now properly installed on the SMM.

C-4 C3200 Hardware Installation Guide
Step 4. Reinstall the SMM

See Chapter 2, “Installing the C3200 hardware” for the correct procedure for installing
the SMM in the C3200 chassis.
Step 5. Reboot the C3200

See Chapter 3, “Connecting and starting the C3200”for the correct power-on
procedure.
If this does not correct any malfunctions, contact Casa Systems for a replacement
SMM if a spare is not immediately available at your cable plant.

100 Old River Road
Suite 100
Andover, MA 01810
USA
978-688-6706
C3200 CMTS
Hardware Installation Guide
© 2012 Casa Systems, Inc.

All rights reserved.
DOC-3001-01
Document Revision 06.01.02

July 2012
Printed in United States of America

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C3200 CMTS

Hardware Installation Guide

Product Name: C3200

Name and address of applicant:

Casa Systems, Inc.

Name and address of manufacturer:

Casa Systems, Inc.

Rating and principal characteristics:

AC: 11.0A, 100-240V~, 60/50Hz (X2)

DC: -48VDC (X2)

Model / Type Ref.: C3200

73/23/EEC (Low Voltage, 89/336/EEC (EMC) Directives

FCC Part 15, Subpart B, Class A

EN55022, Class A Conducted Emissions

EN55022, Class A Radiated Emissions

EN-61000-4-3, Radiated Susceptibility

EN-61000-4-4, Electronic Fast Transients

EN-61000-4-6, Conducted RF Susceptibility

EN-61000-4-11, Voltage Dips and Interruptions

We, herewith declare,

Casa Systems, Inc.

Date/Authorized Signature ____________________________________________

Title of Signatory ___________________________________________________

Company: Casa Systems, Inc.

Year CE mark first applied: 2008

Safety and Regulatory Agency Compliance

Chapter 1. Casa C3200 hardware overview

Network capabilities .................................................................................... 1-2 .

C3200 chassis .................................................................................................. 1-2 .

Front and rear views ................................................................................... 1-2 .

Figure 1-1.Casa C3200 CMTS front view (AC power)........................... 1-3

Casa Systems C3200 CMTS

Slot and port numbering .............................................................................. 1-5 .

C3200 system modules .................................................................................... 1-6 .

Table 1-1. C3200 modular components ................................................ 1-6

Figure 1-5.C3200 fan tray assembly ..................................................... 1-7

Figure 1-6.C3200 power modules ......................................................... 1-8

Figure 1-7.C3200 Switch and Management Module ............................. 1-9

Figure 1-8.C3200 DQM (QAM) and DCU modules ............................. 1-10

Table 1-2. Front panel LED indications ............................................... 1-11

Chapter 2. Installing the C3200 hardware

Electrical equipment guidelines .................................................................. 2-2 .

Preventing electrostatic discharge damage ................................................ 2-3 .

Attaching an ESD strap ..........................................................................2-3

Required tools ................................................................................................... 2-5

Unpacking the system ....................................................................................... 2-5 .

Shipping contents ....................................................................................... 2-6 .

Installing the system in a rack .......................................................................... 2-6 .

System ventilation at the installation site .................................................... 2-6 .

Installation procedure .................................................................................. 2-6 .

Figure 2-2.Installing the steel mounting brackets .................................. 2-7

Casa Systems C3200 CMTS

Figure 2-6.Attaching GND cables to the DC power supplies .............. 2-12

Chapter 3. Connecting and starting the C3200

Installing SFP modules ...............................................................................3-2 .

Figure 3-1.Sample SFP module ........................................................... 3-2

Figure 3-2.Connecting Gigabit Ethernet ports....................................... 3-4

Figure 3-3.Connecting the 10/100 Fast Ethernet port ........................... 3-5

Figure 3-4..RS-232 pinouts on SMM console port ................................ 3-6

Figure 3-6.Connecting the upstream and downstream ports. ............... 3-9

General cautions on DC power sources ....................................................3-10 .

Power supply usage requirements ............................................................3-10 .

Using the optional AC-to-DC power supply .....................................................3-12 .