1. A person who achieved the Computer Systems Servicing NC II
Qualification is competent to be a computer service technician or a computer repairman. 2. CSS is the entry point for a career in the computer/information field 3. 3. Because the computer field is changing rapidly, computer service and repair technicians must work to remain updated in current technology and become oblivious of future developments
4. 4. Today, computer service and repair technicians are capable of
viewing desktop and sharing control of mouse and keyboard through remote assistance.
5. 5. Most companies that employ computer service and repair
technicians expect the technicians to have basic knowledge in computer electronics
6. 6. A computer service and repair technicians should have an
awareness of electrical safety issues
7. 7. In an IT support department, your job would involve travelling
to visit clients on site
8. 8. Computer service and repair technicians generally work with a
variety of users.
9. A computer service and repair technicians should be timid.
10. A computer service and repair technicians should have the ability to meet deadlines. Answers: 1.True 2.True 3.True 4.True 5.True 6.True 7.True 8.True 9.False 10.True