DIALOG NURSE-CLIENT RELATIONSHIP

KELOMPOK

I GUSTI AGUNG DIANA RATRI ASTUTI 18.321.2832

I MADE AGUNG SURYA DIYASA 18.321.2834
NI PUTU ARI ADNYANI 18.321.2852
NI NYOMAN BUDI RAHAYU 18.321.2850

PROGRAM STUDY ILMU KEPERAWATAN

SEKOLAH TINGGI ILMU KESEHATAN WIRA MEDIKA PPNI BALI
2019
1. Useful Expressition
Phrases A Doctor Might Say:
a. We’ll Need To Run Some Tests.
Tests are used to help diagnose (identify) the health problem. Some common tests
are a blood test and a urine test. There are also scans such as an ultrasound (used
for seeing internal organs; often used for pregnant women to see the baby) and X-
rays (used for seeing the bones).
b. The Transplant Was A Success. There Were No Complications
A transplant is when one person (the donor) gives an organ to another person
(the recipient). Some transplants, such as a kidney transplant, can be done when the
donor is still alive. Others, such as heart and lung transplants, are done when the
donor has recently died. When the donation is of blood, it is called a transfusion. If
there are complications during surgery, it means that things went wrong or
unexpected things happened to make it more difficult. After a transplant, the
recipient usually needs to take anti-rejection medication so that their body doesn’t
reject the transplanted organ.
c. I’d Like To Keep You Here Overnight For Observation
The doctor will say this if it’s necessary for you to stay in the hospital for a little
while, so that the doctors and nurses can observe you and make sure you are OK.
They might use a machine to monitor your vital signs – observe the rhythm of your
heartbeat and breathing.
d. We Haven’t Made A Diagnosis Yet, But We’ve Ruled Out Cancer
A diagnosis is the identification of the specific health problem. To rule
out something means to eliminate it from consideration.
e. Does It Hurt When I Press Here?
If you have pain in your body, the doctor might press apply pressure) on different
places and ask you if you feel any pain at that particular point.
f. I’m Going To Prescribe You Some Antibiotics
Some medication requires a doctor’s prescription (official note with
permission) for you to get it. Antibiotics are used to treat infections.
g. Do You Have Any Allergies?
If you have allergies, it means your body reacts badly to particular foods or
medicines. You can respond to this question by saying “I’m allergic to…”

2. Phrases A Patient Might Say:

a. I Have A Rash On My Arm, And It’s Very Itchy
A rash is a red, irritated area on the surface of your skin. If it’s itchy, it means you
feel an annoying sensation that makes you want to scratch it with your nails.
b. I Feel A Sharp Pain When I Bend My Knee
A sharp pain is a strong, sudden pain. The opposite is a dull pain – a feeling that is
weaker and more continuous.
 c. My Stomach Hurts And I’ve Lost My Appetite
To describe the pain you’re feeling, you can say “My + [body part] hurts.” If
you’ve lost your appetite, it means you have no desire to eat.
d. My Neck Is Stiff And Sore. I Think I’ve Pulled A Muscle
If a body part is stiff, it means that it has less ability to move than normal. The
word sore means that it’s continuously painful, usually when you’ve used a muscle
too much. We usually use “sore” for muscles and for a sore throat. To pull a
muscle means to extend a muscle beyond the normal point, and injure it.
e. What Are My Options For Treatment?
The word treatment refers to the methods for helping you get better from a health
problem. Some diseases can be cured (completely eliminated from your body), and
others cannot be cured, but their symptoms (signs and effects of the disease) can
be treated (made better or more tolerable).
f. Am I Going To Need Surgery?
Surgery is when a doctor (called a surgeon) cuts open your body to make repairs
on your insides. Surgery can also be called an operation. The verbs for the doctor
doing this action are to operate or to perform surgery. We usually say that the
patient has/had an operation or has/had surgery.
g. I’d Like To Get A Second Opinion
A second opinion is when you talk to a different doctor to see if he has a different
opinion about your health problem or treatment options.
h. That’s A Relief!
You can say this when the doctor gives you some good news! A relief is something
that makes you happy after you were worried about it.

3. Conversation by phone

Role Play: Making a Doctor's Appointment

Doctor's Assistant: Good morning, Doctor Jensen's office. How may I help you?

Patient: Hello, I'd like to make an appointment to see Doctor Jensen, please.

Doctor's Assistant: Have you been in to see Doctor Jensen before?

Patient: Yes, I have. I had a physical last year.

Doctor's Assistant: Fine, what is your name?

Patient: Maria Sanchez.

Doctor's Assistant: Thank you, Ms. Sanchez, let me pull up your file... Okay, I've located
your information. What's the reason for your making an appointment?
 Patient: I haven't been feeling very well lately.

Doctor's Assistant: Do you need urgent care?

Patient: No, not necessarily, but I'd like to see the doctor soon.

Doctor's Assistant: Of course, how about next Monday? There's a slot available at 10 in
the morning.

Patient: I'm afraid I'm working at 10. Is there anything available after three?

Doctor's Assistant: Let me see. Not on Monday, but we have a three o'clock opening next
Wednesday. Would you like to come in then?

Patient: Yes, next Wednesday at three would be great.

Doctor's Assistant: All right, I'll pencil you in for three o'clock next Wednesday.

Patient: Thank you for your help.

Doctor's Assistant: You're welcome. We'll see you next week. Goodbye.

Patient: Goodbye.

4. Dialog Nurse – Clien Relationship

Nurse : Good morning Mrs. Nellia, how can I help you?

Patients : good morning nurse, I wanted to ask you a little about the disease tuberculosis,
can you explain it?

Nurse : of course, maybe I can help a bit mrs. nellia

Patient : What are the signs that a person has TB disease?

Nurse : Cough-cough for more than 3 weeks may be accompanied by blood

Patients : Does everyone who experienced coughing up blood means suffering from
tuberculosis?

Nurse : Not necessarily, because coughing up blood can be caused by various reasons

Patients : Tuberculosis is spread through any media?

Nurses : Through the sparks that come out with sputum when coughing, it could be
through the dust, instrument eat / drink that contains TB germs
Patient : What is TB disease that is genetically inherited?

Nurses : TB disease is not genetically inherited, because tuberculosis disease is not

hereditary

Patient : Are people who have been cured of TB disease can be contracted again?

Nurse : It can, because after recovering from tuberculosis there is no lifelong immunity

Patient : Can TB disease be cured completely?

Nurse : Able to follow the advice of health workers to take medication regularly

Patient : Could exposed to TB disease if we live in a clean environment?

Nurses : The possibility of contracting we will still be there, because we live not only in
our own Neighborhood

Patient : What effects on the fetus when pregnant women were suffering from
tuberculosis?

Nurse : Usually nutritional state of patients with tuberculosis is not good, so this may
affect the development of the fetus in the womb

Patient : How does our attitude in the house when there are family members who suffer
from tuberculosis?

Nurses : Bring the patient to the doctor to get treatment on a regular basis

Patients : Pattern of life how should we have to avoid the disease tuberculosis?

Nurses : Healthy lifestyle is the key, because we do not know when we can be exposed to
TB germs

Patients: Thanks for information

Nurses: You’re welcome Mrs. Nellia