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Canon iR2016 Error Codes List page 1 (from 3)

Code Description Remedy

Fixing temperature abnormal rise
The temperature detected by the - Check the fixing film connector. -
E000-
main or sub thermistor does not rise Replace the fixing film unit. - Replace the
0000
to the specified value during startup DC controller PCB.
control.
Fixing unit temperature rise detection
(by main thermistor) - Check the connector of the fixing film
E001-
The main thermistor detected an unit. - Replace the fixing film unit. -
0000
abnormally high temperature (240 Replace the DC controller PCB.
deg C) during temperature control.
Fixing unit temperature rise detection
(by sub thermistor) - Check the connector of the fixing film
E001-
The sub thermistor detected an unit. - Replace the fixing film unit. -
0001
abnormally high temperature (295 Replace the DC controller PCB.
deg C) during temperature control.
Low temperature during temperature
- Check the connector of the fixing film
E002- control.
unit. - Replace the fixing film unit. -
0000 The target temperature is not
Replace the DC controller PCB.
reached during temperature control.
Abnormally low temperature
(detected by main thermistor)
- Check the connector of the fixing film
E003- After the temperature detected by the
unit. - Replace the fixing film unit. -
0000 main thermistor has reached the
Replace the DC controller PCB.
specified value, it does not reach the
specified value during initial rotation.
Abnormally low temperature
(detected by sub thermistor)
- Check the connector of the fixing film
E003- After the temperature detected by the
unit. - Replace the fixing film unit. -
0001 sub thermistor has reached the
Replace the DC controller PCB.
specified value, it does not reach the
specified value during initial rotation.
- Check the connector of the fixing film
E007- Fixing film sensor failure
sensor. - Replace the fixing film sensor. -
0000 The fixing film sensor is faulty.
Replace the DC controller PCB.
- Check the connector of the main motor.
E010- Main motor failure
- Replace the main motor. - Replace the
0000 The main motor is faulty.
DC controller PCB.
E019- Waste toner full detection
Replace the drum unit.
0000 The waste toner full state was
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detected.
Waster toner full detection sensor
failure - Check the connector of the waster
E019- The waste toner full state was toner full sensor. - Replace the waste
0001 detected continuously for five or more toner full sensor. - Replace the DC
seconds while the main motor was controller PCB.
turning.
Duplex unit connection error
- Check the connectors of the duplex unit
Disconnection of the duplex unit was
E052- and DC controller PCB. - Replace the
detected after power-on, detection of
0000 duplex controller PCB. - Replace the DC
normal connection to the duplex unit,
controller PCB.
and start of communication.
- Check the connector of the BD
E100- BD detection PCB failure detection PCB. - Replace the laser
0000 The BD detection PCB is faulty. scanner unit. - Replace the DC controller
PCB.
- Check the connectors of the DC
Printer engine communication error
controller PCB and image processor
E197- Erroneous communication between
PCB. - Replace the DC controller PCB
0000 the DC controller PCB and image
for normal connection. - Replace the
processor PCB was detected.
image processor PCB.
- Check the connectors of the finisher
Finisher communication error
controller PCB and DC controller PCB for
E500- Data communication could not be
normal connection. - Replace the finisher
0001 performed normally. It has been
controller PCB. - Replace the DC
retried three times in vain.
controller PCB.
Offset motor or finisher controller
PCB failure - Check the connector of the offset HP
Offset HP sensor failure sensor. - Check the connector of the
E520-
- The offset motor was driven for offset motor. - Replace the offset HP
0001
1000 ms in the HP sensor approach sensor. - Replace the offset motor. -
direction, but the offset HP sensor did Replace the finisher controller PCB.
not turn on.

Code Description Remedy

Offset motor or finisher controller
- Check the connector of the offset HP
PCB failure
sensor. - Check the connector of the
E520- Offset HP sensor failure
offset motor. - Replace the offset HP
0002 - The offset motor was driven for
sensor. - Replace the offset motor. -
1000 ms in the HP sensor escape
Replace the finisher controller PCB.
direction, but the offset HP sensor
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did not turn off.

- Staple unit failure
- Staple HP sensor failure
- Check the connector of the staple unit. -
E531- - Finisher controller PCB failure
Replace the staple unit. - Replace the
0001 - The staple home position was not
finisher controller PCB.
left when 400 ms have lapsed since
start of staple operation.
- Staple unit failure
- Staple HP sensor failure
- Finisher controller PCB failure
- The staple home position had been
- Check the connector of the staple unit. -
E531- left once, but it was not reached
Replace the staple unit. - Replace the
0002 again when 400 ms have lapsed
finisher controller PCB.
since start of staple operation. In
addition, the staple home position
could not be reached by performing
reverse operation for 400 ms
- Standard tray shift motor or finisher - Check the connector of the standard tray
controller PCB failure HP sensor. - Check the connector of the
- Standard tray HP sensor failure - standard tray clock sensor. - Check the
E540- Standard tray clock sensor failure connector of the standard tray shift motor.
0001 - Standard tray shift motor load - Replace the standard tray HP sensor. -
failure Replace the standard tray clock sensor. -
The standard tray was moved but Replace the standard tray shift motor. -
the paper surface was not detected. Replace the finisher controller PCB.
- Standard tray shift motor or finisher - Check the connector of the standard tray
controller PCB failure HP sensor. - Check the connector of the
- Standard tray HP sensor failure standard tray clock sensor. - Check the
E540- - Standard tray clock sensor failure connector of the standard tray shift motor.
0002 - Standard tray shift motor load - Replace the standard tray HP sensor. -
failure Replace the standard tray clock sensor. -
Cannot move (to the pickup position) Replace the standard tray shift motor. -
within the specified time. Replace the finisher controller PCB.
- Standard tray shift motor or finisher
- Check the connector of the standard tray
controller PCB failure
HP sensor. - Check the connector of the
- Standard tray HP sensor failure
standard tray clock sensor. - Check the
- Standard tray clock sensor failure
E540- connector of the standard tray shift motor.
- Standard tray shift motor load
0003 - Replace the standard tray HP sensor. -
failure
Replace the standard tray clock sensor. -
The standard tray was operated, but
Replace the standard tray shift motor. -
it did not reach the sensor within 300
Replace the finisher controller PCB.
ms.
E540- - Standard tray shift motor or finisher - Check the connector of the standard tray
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0005 controller PCB failure
- Standard tray HP sensor failure
- Standard tray clock sensor failure
- Standard tray shift motor load
failure
The encoder clock signal was not
detected two or more times when the
standard tray was operated for 300
ms.
- Optional tray motor or finisher
controller PCB failure
- Optional tray HP sensor failure
E542-
- Optional tray clock sensor failure
0001
- Optional tray shift motor load failure
The optional tray was operated, but
the paper surface was not detected.
- Optional tray motor or finisher
controller PCB failure
- Optional tray HP sensor failure
E542-
- Optional tray clock sensor failure
0002
- Optional tray shift motor load failure
Cannot move (to the pickup position)
within the specified time.
- Optional tray motor or finisher
controller PCB failure
- Optional tray HP sensor failure
E542- - Optional tray clock sensor failure
0003 - Optional tray shift motor load failure
The optional tray was moved
upward, but it did not reach the HP
sensor within 3000 ms.
- Optional tray motor or finisher
controller PCB failure
- Optional tray HP sensor failure
- Optional tray clock sensor failure
E542-
- Optional tray shift motor load failure
0005
The encoder clock signal was not
detected two or more times when the
optional tray was operated for 300
ms.
E575- - Stack delivery motor or finisher
0001 controller PCB failure
HP sensor. - Check the connector of the
standard tray clock sensor. - Check the
connector of the standard tray shift motor.
- Replace the standard tray HP sensor. -
Replace the standard tray clock sensor. -
Replace the standard tray shift motor. -
Replace the finisher controller PCB.
- Check the connector of the optional tray
HP sensor. - Check the connector of the
optional tray clock sensor. - Check the
connector of the optional tray shift motor. -
Replace the optional tray HP sensor. -
Replace the optional tray clock sensor. -
Replace the optional tray shift motor. -
Replace the finisher controller PCB.
- Check the connector of the optional tray
HP sensor. - Check the connector of the
optional tray clock sensor. - Check the
connector of the optional tray shift motor. -
Replace the optional tray HP sensor. -
Replace the optional tray clock sensor. -
Replace the optional tray shift motor. -
Replace the finisher controller PCB.
- Check the connector of the optional tray
HP sensor. - Check the connector of the
optional tray clock sensor. - Check the
connector of the optional tray shift motor. -
Replace the optional tray HP sensor. -
Replace the optional tray clock sensor. -
Replace the optional tray shift motor. -
Replace the finisher controller PCB.
- Check the connector of the optional tray
HP sensor. - Check the connector of the
optional tray clock sensor. - Check the
connector of the optional tray shift motor. -
Replace the optional tray HP sensor. -
Replace the optional tray clock sensor. -
Replace the optional tray shift motor. -
Replace the finisher controller PCB.
- Check the connector of the stack
delivery HP sensor. - Check the connector
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- Stack delivery HP sensor failure of the stack delivery motor. - Check the
The stack delivery motor was driven connector of the stack delivery HP sensor.
for 2000 ms in the stack delivery - Replace the stack delivery motor. -
direction (HP sensor approach Replace the finisher controller PCB.
direction), but the stack delivery HP
sensor did not turn on.
- Stack delivery motor or finisher
- Check the connector of the stack
controller PCB failure
delivery HP sensor. - Check the connector
- Stack delivery HP sensor failure
E575- of the stack delivery motor. - Check the
The stack delivery motor was driven
0002 connector of the stack delivery HP sensor.
for 2000 ms in the HP sensor
- Replace the stack delivery motor. -
escape direction, but the stack
Replace the finisher controller PCB.
delivery HP sensor did not turn off.
Shutter drive motor or finisher
controller PCB failure
- Check the connector of the shutter open
- Shutter open detection sensor
sensor. - Check the connector of the
failure
shutter clutch. - Check the connector of
E584- - Shutter clutch failure
the shutter motor. - Replace the shutter
0001 The shutter open sensor did not turn
open sensor. - Replace the shutter clutch.
on when 1000 ms have lapsed since
- Replace the shutter drive motor. -
the shutter unit had performed open
Replace the finisher controller PCB.
operation, resulting in incomplete
open operation.
- Shutter drive motor or finisher
controller PCB failure
- Check the connector of the shutter open
- Shutter open detection sensor
sensor. - Check the connector of the
failure
shutter clutch. - Check the connector of
E584- - Shutter clutch failure
the shutter motor. - Replace the shutter
0002 The shutter open sensor did not turn
open sensor. - Replace the shutter clutch.
off when 1000 ms have lapsed since
- Replace the shutter drive motor. -
the shutter unit had performed close
Replace the finisher controller PCB.
operation, resulting in incomplete
close operation.

Code Description Remedy

Erroneous communication with optional
cassette
E716- Disconnection of the optional cassette
0000 was detected after power-on, detection of
normal connection to the optional
cassette, and start of communication.
E719- Erroneous communication with card
- Check the connectors of the
optional cassette PCB and DC
controller PCB. - Replace the
optional cassette PCB for normal
connection. - Replace the DC
controller PCB.
- Check the connectors of the card
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0000 reader (serial communication) reader and image processor PCB. -

- Disconnection from the card reader has Replace the card reader for normal
been detected since communication connection. - Replace the image
started after confirmation of normal processor PCB.
connection to the card reader (after
power-on). - A serial communication error
has occurred. (The serial communication
error cannot be recovered.)
Erroneous communication with coin
vender (serial communication) - Check the connection between the
- Disconnection from the coin vendor has image processor PCB and serial
been detected since communication PCB. - Check the connectors of the
E719-
started after confirmation of normal serial PCB and coin vendor for
0002
connection to the coin vendor (after normal connection. - Replace the
power-on). - A serial communication error serial PCB. - Check the coin vendor.
has occurred. (The serial communication - Replace the image processor PCB.
error cannot be recovered.)
- Check the connectors of the DC
controller PCB and image processor
Erroneous communication between PCB for normal connection. - Check
E733- controller and printer the power supply of the printer
0000 Cannot communicate with the printer at (Check whether initialization is
startup. performed at startup). - Replace the
DC controller PCB or image
processor PCB.
- Check the connectors of the image
CCU communication error
E736- processor PCB and modem. -
The installed modem PCB is
0000 Replace the modem PCB. - Replace
incompatible.
the image processor PCB.
- Check the connectors of the image
Erroneous communication between
processor PCB and LAN PCB for
E739- controller and network board
normal connection. - Replace the
0000 The installed network board is
LAN PCB. - Replace the image
incompatible.
processor PCB.
E744- Language file/boot ROM/USB memory
0001 error
E744- Language file/boot ROM/USB memory
0002 error
E744- Language file/boot ROM/USB memory
0003 error
E744- Language file/boot ROM/USB memory
0004 error
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- Check the fan connector. - Replace

E805- Fan failure
the fan. - Replace the DC controller
0000 The fan is faulty.
PCB.
- Check the connector of the fixing
Fixing drive circuit failure film unit. - Replace the fixing film
E808-
- The heater does not turn on. - A fixing unit. - Replace the fixing drive motor.
0000
drive motor failure was detected. - Replace the DC controller PCB. -
Replace the power supply PCB.