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Canon iR7095 Error Codes List page 1 (from 9)

Code Description Remedy


The fixing unit has overheated. After
correcting the fault, be sure to reset the Check the mounting/soiling of the main
error. thermistor. Replace the fixing heater.
E000-
(COPIER>FUNCTION>CLEAR>ERR) Replace the main thermistor. Replace
0000
The reading of the main thermistor is the AC driver PCB. Replace the DC
less than 70 deg C 3.5 min after power controller PCB.
on.
The fixing unit has overheated. After
correcting the fault, be sure to reset the
E000- error. Reset the error.
0010 (COPIER>FUNCTION>CLEAR>ERR) (COPIER>FUNCTION>CLEAR>ERR)
The power has been turned off and
then on without resetting the error.
The fixing unit has overheated. After
correcting the fault, be sure to reset the
error.
E001- Replace the AC driver PCB. Replace
(COPIER>FUNCTION>CLEAR>ERR).
0001 the DC controller PCB.
The reading of the main thermistor or
the sub thermistor is 230 deg C or
more for 2 sec. (hardware detection)
The fixing unit has overheated. After
correcting the fault, be sure to reset the
Check the mounting/soiling of the main
error.
thermistor. Replace the main thermistor.
E001- (COPIER>FUNCTION>CLEAR>ERR).
Replace the sub thermistor. Replace the
0002 The reading of the main thermistor or
AC driver PCB. Replace the DC
the sub thermistor is 230 deg C or
controller PCB.
more for 2 sec or more. (software
detection)
The fixing unit has overheated. After
correcting the fault, be sure to reset the
error. Check the mounting/soiling of the main
E001- (COPIER>FUNCTION>CLEAR>ERR). thermistor. Replace the main thermistor.
0003 The difference in the readings of the Replace the AC driver PCB. Replace
main thermistor and the sub thermistor the DC controller PCB.
is 50 deg C for 1 sec. (main thermistor
reading>sub thermistor reading)
The fixing unit has overheated. After Check the mounting/soiling of the main
E001- correcting the fault, be sure to reset the thermistor. Replace the main thermistor.
0004 error. Replace the AC driver PCB. Replace
(COPIER>FUNCTION>CLEAR>ERR). the DC controller PCB.
2

The difference in the readings of the


main thermistor and the sub thermistor
is 50 deg C for 1 sec or more. (main
thermistor reading>/=sub thermistor
reading)
The fixing unit has overheated. After
correcting the fault, be sure to reset the
E001- error. Reset the error.
0010 (COPIER>FUNCTION>CLEAR>ERR). (COPIER>FUNCTION>CLEAR>ERR)
The power has been turned off and
then on without resetting the error.
Disconnect and then connect J508 of
The fixing unit has overheated. After the DC controller PCB. Disconnect and
correcting the error, be sure to reset then connect the connectors of the
the error. fixing unit. Check the wiring between
E002-
(COPIER>FUNCTION>CLEAR>ERR) the main/sub thermistor and the DC
0000
The reading of the main thermistor has controller. Check the mounting/soiling of
exceeded 70 deg C, but does not reach the main thermistor. Replace the fixing
100 deg C within 2.5 sec thereafter. heater. Replace the AC driver PCB.
Replace the DC controller PCB.
Disconnect and then connect J508 of
The fixing unit has overheated. After
the DC controller PCB. Disconnect and
correcting the error, be sure to reset
then connect the connectors of the
the error.
fixing unit. Check the wiring between
E002- (COPIER>FUNCTION>CLEAR>ERR)
the main/sub thermistor and the DC
0001 The reading of the main thermistor has
controller. Check the mounting/soiling of
exceeded 100 deg C, but does not
the main thermistor. Replace the fixing
reach 150 deg C within 2.5 min
heater. Replace the AC driver PCB.
thereafter)
Replace the DC controller PCB.
The fixing unit has overheated. After
correcting the error, be sure to reset
E002- the error. Reset the error.
0010 (COPIER>FUNCTION>CLEAR>ERR) (COPIER>FUNCTION>CLEAR>ERR)
The power has been turned on without
resetting the error.
Disconnect and then connect J508 of
The fixing unit temperature is the DC controller PCB. Disconnect and
abnormally low. After correcting the then connect the connectors of the
fault, be sure to reset the error. fixing unit. Check the wiring between
E003-
(COPIER>FUNCTION>CLEAR>ERR) the main/sub thermistor and the DC
0000
The reading of the main thermistor has controller PCB. Check the
exceeded 100 deg C, but is 70 deg C mounting/soiling of the main thermistor.
or less for 2 sec thereafter. Replace the fixing heater. Replace the
AC driver PCB. Replace the DC
3

controller PCB.
The fixing unit has a fault. (protective
circuit ON) After correcting the fault, be
sure to reset the error.
E004- Replace the AC driver PCB. Replace
(COPIER>FUNCTION>CLEAR>ERR)
0000 the DC controller PCB.
While the sub heater is on, the SSR for
the heater drive has a short-circuit for 5
sec or more.
The fixing unit has a fault. (protective
circuit ON) After correcting the fault, be
sure to reset the error.
E004- Replace the AC driver PCB. Replace
(COPIER>FUNCTION>CLEAR>ERR)
0001 the DC controller PCB.
While the main heater is on, the SSR
for the heater drive has a short-circuit
for 5 sec or more.
Check the position of the fixing web
detecting lever. Replace the fixing web.
The fixing web has run out. After
Replace the fixing web length sensor.
correcting the fault, be sure to reset the
Replace the DC controller PCB. If you
E005- error.
have replaced the fixing web, be sure to
0000 (COPIER>FUNCTION>CLEAR>ERR)
reset the counter: -
The absence of the fixing web has
COPIER>COUNTER>MISC>FIX-WEB -
been detected for 5 sec or more.
COPIER>COUNTER>DRBL-1>FX-
WEB
The fixing web has run out. After
correcting the fault, be sure to reset the
E005- error. Reset the error.
0010 (COPIER>FUNCTION>CLEAR>ERR) (COPIER>FUNCTION>CLEAR>ERR)
The power has been turned off and
then on without resetting the error.

Cod
Description Remedy
e
Disconnect and then connect J611
and J612 of the main motor.
The main motor rotation is faulty. Disconnect and then connect J514 of
E010- After the main motor has gone on, the FG the DC controller PCB. Disconnect
0000 signal of the motor is not detected for 2 and then connect J1720 of the relay
sec or more. PCB. Replace the main motor.
Replace the relay PCB. Replace the
DC controller PCB.
E012- The drum motor rotation is faulty. Disconnect and then connect J1721
4

0000 After the drum motor has gone on, the of the relay PCB. Disconnect and
PLL lock signal of the motor is not then connect J512 of the DC
detected for 2 sec or more. controller PCB. Disconnect and then
connect J601 and J602 of the drum
motor. Replace the drum motor.
Replace the DC controller PCB.
The waste toner feedscrew is stuck.
Detach and then attach the waste
(clogged with waste toner) After correcting
toner pipe. Replace the waste toner
E013- the fault, be sure to reset the error.
pipe. Replace the waste toner
0000 (COPIER>FUNCTION>CLEAR>ERR)
feedscrew detecting switch. Replace
The waste toner feedscrew is stuck for 4
the DC controller PCB.
sec or more.
The waste toner feedscrew is stuck.
(clogged with waste toner) After correcting
Reset the error.
E013- the fault, be sure to reset the error.
(COPIER>FUNCTION>CLEAR>ERR
0010 (COPIER>FUNCTION>CLEAR>ERR)
)
The power has been turned off and then
on without resetting the error.
The fixing motor rotation is faulty. Disconnect and then connect J651
E014- After the fixing motor has gone on, the and J652 of the fixing motor. Replace
0000 PLL signal of the motor is not detected for the fixing motor. Replace the relay
2 sec or more. PCB. Replace the DC controller PCB.
Disconnect and then connect J621
The pickup motor rotation is faulty.
and J622 of the pickup motor.
E015- The pickup motor has gone on, but the FG
Replace the pickup motor. Replace
0000 signal of the motor is not detected for 2
the relay PCB. Replace the DC
sec or more.
controller PCB.
Dispose of the waste toner. Check
The waste toner case is full. the operation of the waste toner
After the waste toner case has become bottle base. Disconnect and then
E019-
full, 50,000 prints (A4) or more have been connect J514 of the DC controller
0000
made without disposing of the waste PCB. Replace the waste toner case
toner. full sensor. Replace the DC controller
PCB.
The developing assembly is out of toner.
The buffer motor rotation is faulty. The Disconnect and then connect the
toner feed motor (sub hopper) rotation is connector (J504, J512) of the DC
faulty. After correcting the fault, be sure to controller PCB. Replace the
E020-
reset the error. developing cylinder clutch (CL4).
0001
(COPIER>FUNCTION>CLEAR>ERR) Replace the buffer motor (M18).
The absence of toner inside the Replace the magnet roller drive
developing assembly is detected of 120 clutch (CL1).
sec or more even when toner supply
5

operation has been executed for the


assembly.
The developing assembly is out of toner.
Disconnect and connect the
The buffer motor rotation is faulty. The
connector (J504, J511) of the DC
toner feed motor (sub hopper) rotation is
controller PCB. Replace the buffer
faulty. After correcting the fault, be sure to
motor (M18). Replace the following:
reset the error.
E020- magenta roller drive clutch (CL1),
(COPIER>FUNCTION>CLEAR>ERR)
0002 toner transport motor (sub hopper;
The absence of toner in the buffer is
M22), toner transport clutch (sub
detected for 60 sec even after toner
hopper; CL23), buffer inside toner
supply operation for the buffer has been
sensor (TS1), buffer inside toner
executed and when there is toner inside
lower limit sensor (TS2).
the hopper.
The developing assembly is out of toner.
The buffer motor rotation is faulty. The Disconnect and connect the
toner feed motor (sub hopper) rotation is connector (J504, J511) of the DC
faulty. After correcting the fault, be sure to controller PCB. Replace the buffer
reset the error. motor (M18). Replace the following:
E020- (COPIER>FUNCTION>CLEAR>ERR) magenta roller drive clutch (CL1),
0003 The absence of toner inside the buffer is toner transport motor (sub hopper;
detected for 210 sec or more even when M22), toner transport clutch (sub
there is toner inside the sub hopper and hopper; CL23), buffer inside toner
after toner supply operation of that buffer sensor (TS1), buffer inside toner
following the replacement of the toner lower limit sensor (TS2).
bottle.
The developing assembly is out of toner.
The buffer motor rotation is faulty. The Disconnect and connect the
toner feed motor (sub hopper) rotation is connector (J504, J511) of the DC
faulty. After correcting the fault, be sure to controller PCB. Replace the buffer
reset the error. motor (M18). Replace the following:
E020- (COPIER>FUNCTION>CLEAR>ERR) magenta roller drive clutch (CL1),
0004 The absence of toner inside he buffer is toner transport motor (sub hopper;
detected for 150 sec or more even when M22), toner transport clutch (sub
there is toner inside the buffer and after hopper; CL23), buffer inside toner
toner supply operation has been executed sensor (TS1), buffer inside toner
for the buffer following the replacement of lower limit sensor (TS2).
the toner bottle.
The developing assembly is out of toner.
The buffer motor rotation is faulty. The
Disconnect and then connect the
toner feed motor (sub hopper) rotation is
E020- connector (J504) of the DC controller
faulty. After correcting the fault, be sure to
0005 PCB. Replace the developing
reset the error.
assembly inside toner sensor (TS3).
(COPIER>FUNCTION>CLEAR>ERR)
When installation mode
6

(COPIER>FUNCTION>INSTALL>TONER
-S) is executed, the developing assembly
inside toner sensor does not detect the
presence of toner
The developing assembly is out of toner.
The buffer motor rotation is faulty. The
toner feed motor (sub hopper) rotation is
faulty. After correcting the fault, be sure to
reset the error. Disconnect and then connect the
E020- (COPIER>FUNCTION>CLEAR>ERR) connector (J504) of the DC controller
0006 When installation mode PCB. Replace the developing
(COPIER>FUNCTION>INSTALL>TONER assembly inside toner sensor (TS3).
-S) is executed, the developing assembly
inside toner sensor detects the presence
of toner, but it does not detect the
presence for 600 sec or more thereafter.
The developing assembly is out of toner.
The buffer motor rotation is faulty. The
toner feed motor (sub hopper) rotation is Disconnect and connect the
faulty. After correcting the fault, be sure to connector (J504, J511) of the DC
reset the error. controller PCB. Replace thetoner
E020-
(COPIER>FUNCTION>CLEAR>ERR) transport motor (sub hopper; M22),
0007
When installing mode toner transport clutch (sub hopper;
(COVER>FUNCTION>INSTALL>TONER- CL23), buffer inside toner sensor
S) is executed, the buffer inside toner (TS1).
sensor does not detect the presence of
toner for 60 sec or more.
The developing assembly is out of toner.
The buffer motor rotation is faulty. The
toner feed motor (sub hopper) rotation is
Disconnect and connect the
faulty. After correcting the fault, be sure to
E020- connector (J511) of the DC controller
reset the error.
0008 PCB. Replace the toner feed motor
(COPIER>FUNCTION>CLEAR>ERR)
(sub hopper; M22).
When the toner feed motor (sub hopper)
is driven, a fault is detected for 3 sec or
more for the motor.

Code Description Remedy


The developing assembly is out of
Disconnect and then connect the
E020- toner. The buffer motor rotation is
connector (J504) of the DC controller
0009 faulty. The toner feed motor (sub
PCB. Replace the buffer motor (M18).
hopper) rotation is faulty. After
7

correcting the fault, be sure to reset the


error.
(COPIER>FUNCTION>CLEAR>ERR)
There is a fault in the rotation of the
buffer motor.
The developing assembly is out of
toner. The buffer motor rotation is
faulty. The toner feed motor (sub
hopper) rotation is faulty. After
E020- Reset the error.
correcting the fault, be sure to reset the
0010 (COPIER>FUNCTION>CLEAR>ERR)
error.
(COPIER>FUNCTION>CLEAR>ERR)
The power has been turned off and
then on without resetting the error.
The toner bottle motor rotation is faulty.
A toner bottle motor error (over-current)
is detected for 10 sec for a second
E025- Disconnect and then connect J512 of
time. MEMO: The 1st detection of the
0000 the DC controller PCB.
error will cause the machine to indicate
the message "Shake and Replace the
Toner Container."
The toner bottle motor rotation is faulty.
E025- Disconnect and then connect J512 of
The toner bottle motor is not
0001 the DC controller PCB.
connected.
The copy data controller/NE controller Disconnect and then connect J1022 of
E032- counter fails to operate. the main controller PCB. Replace the
0001 An open circuit of the counter signal copy data controller/NE controller.
has been detected. Replace the main controller PCB.
The rotation of the pickup motor of the
side paper deck is faulty.
The side paper deck pickup motor has Disconnect and then connect J101 and
gone on, but the PLL lock signal is not J106 of the side paper deck driver PCB.
E043-
detected for 2 sec or more (1st Replace the pickup motor. Replace the
0000
detection). MEMO: For the 2nd and side paper deck driver PCB. Replace
subsequent detection, the machine will the DC controller PCB.
indicate "E043" on the screen offering a
choice of sources of paper.
The horizontal registration HP detection
At the start of horizontal registration
has an error.
detection in the course of printing, the
E051- After the start of horizontal registration
horizontal registration detection
0001 HP detection, the HP sensor is not off
operation for downstream paper does
within 5 sec (i.e., not leaving home
not end within 5 sec.
position). MEMO: If an error is detected
8

in the course of horizontal registration


HP detection at power-on, the machine
will indicate the presence of a jam.
The horizontal registration HP detection
has an error.
After the start of horizontal registration At the start of horizontal registration
HP detection, the home position is not detection in the course of printing, the
E051-
detected within 5 sec. MEMO: If an horizontal registration detection
0002
error is detected in the course of operation for downstream paper does
horizontal registration HP detection at not end within 5 sec.
power-on, the machine will indicate the
presence of a jam.
The horizontal registration HP detection
has an error. At the start of horizontal registration
Replace the horizontal registration HP detection in the course of printing, the
E051-
sensor. Replace the horizontal horizontal registration detection
0003
registration motor. Replace the operation for downstream paper does
stackless transport driver PCB. not end within 5 sec.
Replace the DC controller PCB.
The high-voltage output has a fault. Remove and then mount the primary
(primary charging assembly) charging assembly. Check for soiling.
E065-
A fault (leak) is detected when high Disconnect and then connect T601,
0000
voltage is supplied to the primary J723, and J731 of the HV-DC PCB.
charging assembly. Replace the HV-DC PCB.
Remove and mount the primary
charging assembly. Remove and mount
The high-voltage output has a fault. the pre-transfer charging assembly.
A fault is detected at the same time in 2 Remove and mount the transfer/
E067-
of the following: primary high voltage, separation charging assembly.
0000
pre-transfer high voltage, transfer high Disconnect and then connect J721,
voltage, separation high voltage. J723, J731, and J734 of the HV-DC
PCB. Replace the HV-DC PCB.
Replace the HV-AC PCB.
Remove and mount the
transfer/separation charging assembly.
The high-voltage output has a fault. Disconnect and then connect J7233
(separation charging assembly) and J734 of the HV-DC PCB.
E068-
A fault (leak) has been detected while Disconnect and then connect J741 and
0000
the separation charging assembly is J742 of the HV-AC PCB. Replace the
being supplied with high voltage. HV-AC PCB. Replace the transfer/
separation charging assembly. Replace
the pre-transfer charging assembly.
E069- The transfer high voltage has an error. Remove and mount the
9

0000 A fault (leak) has been detected while transfer/separation charging assembly.
the transfer charging assembly is being Check for soiling. Disconnect and then
supplied with high voltage. connect T701 and J723 of the HV-DC
PCB. Replace the HV-DC PCB.
Replace the pre-transfer charging
assembly.
A read error has occurred in relation to
Disconnect and then connect the
the laser scanner unit EEPROM data.
E102- connector of the video PCB. Disconnect
The correction data cannot be read
0001 and then connect the DC controller
from the EEPROM of the laser scanner
PCB. Replace the laser scanner unit.
unit.
Check to see if all covers have been
attached to the primary charging
assembly. Disconnect and then connect
The laser scanner motor rotation has a J764 of the laser scanner motor drive
fault. PCB (in the laser scanner unit).
E110-
After the laser scanner motor has gone Disconnect and then connect J1401 of
0000
on, the PLL lock signal of the motor is the video PCB. Disconnect and then
not detected for 15 sec or more. connect J506 of the DC controller PCB.
Replace the laser scanner unit. Replace
the video PCB. Replace the DC
controller PCB.

Code Description Remedy


The laser scanner motor cooling fan
Disconnect and then connect J503 of
rotation has a fault.
E111- the DC controller PCB. Replace the
After the laser scanner motor cooling
0000 laser scanner motor cooling fan.
fan has gone on, the fan stop signal is
Replace the DC controller PCB.
detected for 5 sec or more.
A fault exists in the rotation of the
following: laser scanner unit cooling
fan, reader heat discharge fan 1, Disconnect and then connect J503 of
E121- reader heat discharge fan 2. the DC controller PCB. Replace the
0001 The laser scanner unit cooling fan has laser scanner unit cooling fan. Replace
a fault. After the laser scanner unit the DC controller PCB.
cooling fan has gone on, the fan stop
signal is detected for 5 sec or more.
A fault exists in the rotation of the
Connect and then disconnect J512 of
following: laser scanner unit cooling
E121- the DC controller PCB. Replace the
fan, reader heat discharge fan 1,
0002 reader heat discharge fan 1. Replace
reader heat discharge fan 2.
the DC controller PCB.
The reader heat discharge fan 1 has a
10

fault. After the reader heat discharge


fan 1 has gone on, the fan stop signal
is detected for 5 sec or more.
A fault exists in the rotation of the
following: laser scanner unit cooling
fan, reader heat discharge fan 1, Disconnect and then connect J521 of
E121- reader heat discharge fan 2. the DC controller PCB. Replace the
0003 The reader heat discharge fan 2 has a reader heat discharge fan 2. Replace
fault. After the reader heat discharge the DC controller PCB.
fan 2 has gone on, the fan stop signal
is detected for 5 sec or more.
The laser scanner motor
E197- communication has a fault. Replace the laser scanner unit.
0000 The communication with the laser Replace the video PCB.
control IC is not normal.
Disconnect and then connect the
The scanner HP detection mechanism
connector of the scanner HP sensor.
E202- has a fault.
Replace the scanner HP sensor.
0001 At time of shading, the intensity of light
Replace the scanner motor. Replace
is below the standard level.
the reader controller PCB.
The scanner HP detection mechanism Disconnect and then connect the
has a fault. connector of the scanner HP sensor.
E202-
In ADF mode, the intensity of light is Replace the scanner HP sensor.
0002
below the standard level between Replace the scanner motor. Replace
sheets. the reader controller PCB.
The reader unit power supply (24 V) Disconnect and then connect the
E227-
has a fault. reader power supply connector.
0001
At power-on, the 24V port is off. Replace the power supply.
The reader unit power supply (24 V) Disconnect and then connect the
E227-
has a fault. reader power supply connector.
0002
At the start of a job, the 24V port is off. Replace the power supply.
The reader unit power supply (24 V) Disconnect and then connect the
E227-
has a fault. reader power supply connector.
0003
At the end of a job, the 24V port is off. Replace the power supply.
The reader unit power supply (24 V)
Disconnect and then connect the
E227- has a fault.
reader power supply connector.
0004 While a load is driven, the 24V port is
Replace the power supply.
off.
A fault exists in the communication
Disconnect and then connect the
E240- between the main controller and the
connector. Replace the DC controller
0000 DC controller.
PCB. Replace the main controller PCB.
A fault has occurred in the
11

communication between the CPUs of


the main controller and the DC
controller.
A fault exists in the following: main
controller SRAM, reader controller
E248-
EEPROM. Replace the main controller PCB.
0000
At start-up, an SRAM check error has
occurred.
A fault exists in the following: main
controller SRAM, reader controller
E248-
EEPROM. Replace the reader controller PCB.
0001
An error has occurred at time of power-
on (EEPROM).
A fault exists in the following: main
controller SRAM, reader controller
E248-
EEPROM. Replace the reader controller PCB.
0002
An error has occurred during write
operation (EEPROM).

Code Description Remedy


A fault exists in the following: main
controller SRAM, reader controller
E248-
EEPROM. Replace the reader controller PCB.
0003
A read error has occurred after
write operation (EEPROM).
Disconnect and then connect J1110 of the
E251- The inverter cooling fan rotation is reader controller PCB. Replace the
0000 faulty. inverter cooling fan. Replace the reader
controller PCB.
Shading operation is faulty.
Disconnect and then connect J1107 and
E302- In the course of shading operation,
J1108 of the reader controller PCB.
0000 the processing doses not end
Replace the reader controller PCB.
within the reader controller.
E315- The image data codec has a fault.
Replace the main controller PCB.
0007 A JBIG encoder error has occurred.
The image data codec has a fault.
E315- Replace the DDR-SDRAM. Replace the
A JBIG decoding error has
000d HDD. Replace the main controller PCB.
occurred.
E315- The image data codec has a fault. Replace the DDR-SDRAM. Replace the
000e An error has occurred in the course HDD. Replace the main controller PCB.
12

of software decoding.
E315- The image data codec has a fault.
Replace the main controller PCB.
0100 An overrun error has occurred.
The image data codec has a fault.
Replace the open I/F relay PCB (relay
E315- The open I/F relay PCB has
PCB between the main controller and PS
0200 detected an error (no recovery after
controller).
a retry).
E315- The image data codec has a fault. Turn off and then back on he power.
0300 Cubic time-out Replace the main controller PCB.
E315- The image data codec has a fault. Turn off and then back on he power.
0400 Shift Device A time-out Replace the main controller PCB.
E315- The image data codec has a fault. Turn off and then back on he power.
0401 Shift Device B time-out Replace the main controller PCB.
An error has occurred in the main
E351- controller communication.
Replace the main controller PCB.
0000 At start-up, a main controller
communication error has occurred.
An ADF communication error has Disconnect and then connect the
E400-
occurred. connector. Replace the reader controller
0001
A check sum error has occurred. PCB. Replace the ADF controller PCB.
An ADF communication error has
Disconnect and then connect the
E400- occurred.
connector. Replace the reader controller
0002 A reception status error has
PCB. Replace the ADF controller PCB.
occurred.
An ADF communication error has
Disconnect and then connect the
E400- occurred.
connector. Replace the reader controller
0003 A reception interrupt error has
PCB. Replace the ADF controller PCB.
occurred.

Code Description Remedy


Disconnect and then connect the cable
The ADF belt motor rotation is between the belt motor driver PCB and the
faulty. ADF controller PCB. Replace the belt motor
E402-
While the belt motor drive signal clock sensor. Replace the belt motor clock
0000
is on, no lock signal occurs for sensor. Replace the belt motor. Replace the
100 msec. belt motor driver PCB. Replace the ADF
controller PCB.
E404- The ADF delivery motor rotation Replace the delivery motor. Replace the
0000 is faulty. delivery motor clock sensor. Replace the
13

When the delivery motor drive ADF controller PCB.


signal is on, no clock signal
occurs for 200 msec
The ADF separation motor
rotation is faulty. Replace the separation motor. Replace the
E405-
When the separation motor drive separation motor clock sensor. Replace the
0000
signal is on, no clock signal ADF controller PCB.
occurs for 200 msec.
The ADF pickup motor rotation is
faulty.
No signal occurs from the Replace the pickup motor. Replace the
following sensors within 2 sec pickup roller height sensor (PI8). Replace the
E410-
after the pickup motor is driven: - pickup roller height sensor 2 (PI9). Replace
0000
pickup roller height sensor 1 the pickup roller HP sensor (PI7). Replace
(PI8), pickup roller height sensor the ADF controller PCB.
2 (PI9) - pickup roller HP sensor
(PI7)
The ADF shift motor rotation is
Disconnect and then connect the connector.
E413- faulty.
Replace the shift motor HP sensor. Replace
0001 The shift motor HP sensor is
the shift motor.
open.
The ADF shift motor rotation is Disconnect and then connect the connector.
E413-
faulty. Replace the shift motor HP sensor. Replace
0002
Shift motor HP sensor is closed. the shift motor.
An ADF EEPROM read error has
occurred.
E420- At power-on, an attempt to read
Replace the ADF controller PCB.
0000 the EEPROM backup data fails.
Or, data that has been read has a
fault.
E490-
The ADF is of the wrong type. Replace the ADF.
0001
E602 The HDD has an error.
The time memory (DDR-SDRAM)
is faulty or inadequate.
E604-
A DDR-SDRAM (1 GB) of Replace the DDR-SDRAM.
0000
adequate capacity is not
detected.
The HDD temperature is
E609- abnormally low.
Replace the HDD.
0008 At start-up, the HDD does not
reach a specific temperature
14

within a specific time.


The HDD temperature is
abnormally low.
E609- When returning from sleep mode,
Replace the HDD.
0009 the HDD does not reach a
specific temperature within a
specific time
E610 The HDD encryption key is faulty.
Turn off and then back on the power. (Turn
An error has occurred in the off the machine and its delivery accessories;
communication between the then, turn back on all accessories and then
E711- pickup/delivery accessory and the the machine.) Connect the communication
0001 printer unit. cables and terminals between the machine
The communication controller has and the delivery accessories once again.
detected a fault. Replace the accessories controller PCB.
Replace the transceiver PCB.
An error exists in the
communication between the ADF
and the reader unit. Disconnect and then connect the connectors
E712- As much as 5 sec or more has between the reader unit and the ADF.
0001 passed without recovery after Replace the reader controller PCB. Replace
communication stopped between the ADF controller PCB.
the reader controller and the ADF
controller.
15

Code Description Remedy


An error exists in the communication with the
NE controller. After correcting the fault, be
Disconnect and then connect
sure to reset the error.
E717- the main controller PCB.
(COPIER>FUNCTION>CLEAR>ERR)
0001 Install the NE controller.
The NE controller that has been connected
Replace the NE controller.
before power-off is not recognized at power-
on.
An error exists in the communication with the
NE controller. After correcting the fault, be
Disconnect and then connect
sure to reset the error.
E717- the main controller PCB.
(COPIER>FUNCTION>CLEAR>ERR)
0002 Install the NE controller.
An error that cannot be reset (e.g., cable
Replace the NE controller.
break) has been detected in the
communication.
An error has occurred in the communication
Disconnect and then connect
with the coin vendor/card reader. After
the connector of the main
E719- correcting the fault, be sure to reset the error.
controller PCB. Install the coin
0001 (COPIER>FUNCTION>CLEAR>ERR)
vendor. Replace the coin
The coin vendor that was connected before
vendor.
power-off is not recognized at power-on.
An error has occurred in the communication
with the coin vendor/card reader. After Disconnect and then connect
correcting the fault, be sure to reset the error. the connector of the main
E719-
(COPIER>FUNCTION>CLEAR>ERR) controller PCB. Install the coin
0002
In the communication with the coin vendor, an vendor. Replace the coin
error that cannot be reset has occurred (e.g., vendor.
cable break)
An error has occurred in the communication
with the coin vendor/card reader. After Disconnect and then connect
correcting the fault, be sure to reset the error. the connector of the main
E719-
(COPIER>FUNCTION>CLEAR>ERR) controller PCB. Install the coin
0003
In the communication with the coin vendor, a vendor. Replace the coin
communication error has occurred during vendor.
acquisition of unit price information.
An error has occurred in the communication
Disconnect and then connect
with the coin vendor/card reader. After
the connector of the main
E719- correcting the fault, be sure to reset the error.
controller PCB. Install the card
0011 (COPIER>FUNCTION>CLEAR>ERR)
reader. Replace the card
The card reader that was connected before
reader.
power-off is not recognized at power-on.
E719- An error has occurred in the communication Disconnect and then connect
16

0012 with the coin vendor/card reader. After the connector of the main
correcting the fault, be sure to reset the error. controller PCB. Install the card
(COPIER>FUNCTION>CLEAR>ERR) reader. Replace the card
In the communication with the card reader, an reader.
error that cannot be reset has occurred (e.g.,
cable break).
A PDL-related error has occurred. Reset the PDL mechanism.
E730-
An initialization error has occurred at the start Turn off and then on the
1001
of a job. power.
A PDL-related error has occurred. Reset the PDL mechanism.
E730-
An error has occurred in the communication Turn off and then on the
100A
with an external controller. power.
Turn off and then on the
A PDL-related error has occurred.
E730- power. Replace the external
A fault has been detected in the cable
9004 controller relay PCB. Replace
connection with an external controller.
the external controller.
Turn off and then on the
A PDL-related error has occurred.
E730- power. Replace the external
A fault has been detected in the cable
9005 controller relay PCB. Replace
connection with an external controller.
the external controller.
Reset the PDL mechanism.
Turn off and then on the
E730- A PDL-related error has occurred.
power. Reinstall the system
A006 The PDL mechanism does not respond.
software. Replace the main
controller.
Reset the PDL mechanism.
A PDL-related error has occurred.
Turn off and then on the
E730- At start-up, the version of the machine control
power. Reinstall the system
A007 software and that of the PDL control software
software. Replace the main
do not match.
controller.
Turn off and then on the
power. Reinstall the system
E730- A PDL-related error has occurred.
software. Execute full
B013 The font data is corrupted at start-up.
formatting of the HDD, and
reinstall the system software.
Disconnect and connect the
An error has occurred in the communication
connectors of the read
between the reader unit and the main
communication cable. Check
E732- controller.
the power supply of the reader
0001 An error has occurred in the communication
unit (to see if initialization
between the reader unit and the main
occurs at power-on). Replace
controller.
the reader controller PCB.
17

Reap the reader I/F PCB.


Replace the main controller
PCB.

Code Description Remedy


An error has occurred in the
Disconnect and connect the connectors of the
communication between the
read communication cable. Check the power
reader unit and the main
E732- supply of the reader unit (to see if initialization
controller.
0010 occurs at power-on). Replace the reader
A fault has been detected in
controller PCB. Reap the reader I/F PCB.
the reader sync signal
Replace the main controller PCB.
detection mechanism.
An error has occurred in the
communication between the
Disconnect and then connect the connector.
reader unit and the main
Check the power supply of the DC controller (to
E733- controller.
see if initialization occurs at time of start-up).
0000 An error has occurred in the
Replace the DC controller PCB. Replace the
communication between the
main controller PCB.
reader unit and the main
controller.
An error has occurred in the
Disconnect and then connect the connector.
communication between the
Check the power supply of the DC controller (to
E733- reader unit and the main
see if initialization occurs at time of start-up).
0001 controller.
Replace the DC controller PCB. Replace the
An attempt to communicate
main controller PCB.
with the DC controller fails
An error has occurred in the
communication between the Disconnect and then connect the connector.
reader unit and the main Check the power supply of the DC controller (to
E733-
controller. see if initialization occurs at time of start-up).
0010
A fault has occurred in Replace the DC controller PCB. Replace the
the printer engine sync signal main controller PCB.
detection mechanism.
An error exists in the LAN
E740- controller.
Replace the main controller PCB.
0002 An illegal MAC address has
been detected at start-up.
A fault exists in the Disconnect and then connect the connectors of
E743- communication between the the reader communications cable. Replace the
0000 main controller and the reader reader controller PCB. Replace the main
controller. controller PCB.
18

The reader controller has


detected an error in the
communication between the
main controller and the reader
controller.
An error exists in the language
file/boot ROM.
E744- Update the version of the language file
The version of the language
0001 (Language), or install the appropriate file.
file on the HDD and that of
bootable do not match.
An error exists in the language
E744- file/boot ROM. Update the version of the language file
0002 The language file on the HDD (Language), or install the appropriate file.
is too large.
An error exists in the language
file/boot ROM.
E744- There is no language to which Update the version of the language file
0003 a switchover is made as (Language), or install the appropriate file.
described in the Config file on
the HDD.
An error exists in the language
file/boot ROM.
E744- Update the version of the language file
An attempt to switch over to
0004 (Language), or install the appropriate file.
the language described in the
Config file on the HDD fails.
An error exists in the language
file/boot ROM.
E744-
The connected boot ROM is Replace the boot ROM.
1000
not one designed for the model
in question.
An error exists in the language
E744- file/boot ROM.
Reinstall the system software.
2000 An illegal engine ID has been
detected.
An unsupported optional board
has been detected.
E746-
The option board that has Replace it with one for the model in question.
0003
been detected is one deigned
for a different model.
Restart in accordance with a There is no need for remedial action.
E749-
change of the product Nevertheless, the fact will remain as part of the
0001
configuration error history.
19

A boot ROM designed for a


different model has been fitted
in place (as when installing an
PDL option).
The auto power-off circuit has Turn off and then on the power. Disconnect and
an error. then connect J505 of the DC controller PCB.
E800 An open circuit has been Disconnect and then connect J1719 of the relay
detected for 3 sec or more in PCB. Replace the relay PCB. Replace the DC
the auto power-off circuit. controller PCB.

Code Description Remedy


The rotation of the
following is faulty: power
supply cooling fan 1,
power supply cooling fan
Disconnect and then connect J505 of the DC
E804- 2, controller cooling fan.
controller PCB. Replace the power supply cooling
0001 The fan stop signal has
fan 1. Replace the DC controller PCB.
been detected for 5 sec or
more after the power
supply cooling fan 1 has
gone on.
The rotation of the
following is faulty: power
supply cooling fan 1,
power supply cooling fan
Disconnect and then connect J505 of the DC
E804- 2, controller cooling fan.
controller PCB. Replace the power supply cooling
0002 The fan stop signal has
fan 2. Replace the DC controller PCB.
been detected for 5 sec or
more after the power
supply cooling fan 2 has
gone on.
The rotation of the
following is faulty: power
supply cooling fan 1,
power supply cooling fan Disconnect and then connect J1028 of the main
E804-
2, controller cooling fan. controller PCB. Replace the controller cooling fan.
0004
The fan stop signal of the Replace the main controller PCB.
controller cooling fan has
been detected
continuously for 16 sec.
E805- The fixing heat discharge Disconnect and then connect J503 of the DC
0002 fan rotation is faulty. controller PCB. Replace the fixing heat discharge
20

The fan stop signal has fan. Replace the DC controller PCB.
been detected for 5 sec or
more after the fixing heat
discharge fan has gone
on.
The drum fan rotation is
faulty.
Disconnect and then connect J512 of the DC
E820- The fan stop signal has
controller PCB. Replace the drum fan. Replace the
0000 been detected for 5 sec or
DC controller PCB.
more after the drum fan
has gone on.
The pre-transfer charging
assembly fan rotation is
faulty.
Disconnect and then connect J504 of the DC
E823- The fan stop signal has
controller PCB. Replace the pre-transfer charging
0000 been detected for 5 sec or
assembly fan. Replace the DC controller PCB.
more after the pre-transfer
charging assembly fan
has gone on.ulty.
An HP detection error has
occurred in relation to the Disconnect and then connect J508, J552, and J553
fixing inlet sensor (fixing of the DC controller PCB. Disconnect and then
wrap jam detection). connect J4001 and J4002 of the fixing inlet sensor
E840-
The home position is not ascent/descent motor driver PCB; as necessary,
0000
detected when he sensor replace the fixing inlet sensor ascent/ descent motor.
is moved up/down (i.e., Replace the fixing inlet sensor ascent/descent motor
the sensor has not gone driver PCB.
on).
An HP detection error has
occurred in relation to the Disconnect and then connect J508, J552, and J553
fixing inlet sensor (fixing of the DC controller PCB. Disconnect and then
wrap jam detection). connect J4001 and J4002 of the fixing inlet sensor
E840-
The home position is not ascent/descent motor driver PCB; as necessary,
0001
detected when the sensor replace the fixing inlet sensor ascent/ descent motor.
is moved up/down (i.e., Replace the fixing inlet sensor ascent/descent motor
the sensor has not gone driver PCB.
off).
There is a fault in the Remove paper lint form the surface of the double-
double-feeding detection feeding sensor (reception). Remount the double-
unit. feeding sensor (transmission, reception). Disconnect
E850- The double-feeding and then connect J509 and J550 of the DC
sensor (reception) fails to controller PCB. Replace the double-feeding sensor
attain an ultrasonic signal (transmission, reception). Replace the double-
of a specific level. feeding sensor PCB (transmission, reception).
21