Beruflich Dokumente
Kultur Dokumente
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Also by John Potts
AFTER THE EVENT: New Perspectives on Art History (co-edited with Charles Merewether)
A HISTORY OF CHARISMA
CULTURE AND TECHNOLOGY (with Andrew Murphie)
RADIO IN AUSTRALIA
TECHNOLOGIES OF MAGIC (co-edited with Edward Scheer)
THE UNACCEPTABLE (co-edited with John Scannell)
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The Future of Writing
Edited by
John Potts
Macquarie University, Australia
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Introduction, selection and editorial matter © John Potts
Individual chapters © their contributors 2014
Softcover
f reprint off the hardcover 1st edition 2014 978–1–137–44039–6
A catalogue record for this book is available from the British Library.
A catalog record for this book is available from the Library of Congress.
www.palgrave.com/pivot
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Contents
Acknowledgements vii
Notes on Contributors viii
Introduction 1
John Potts
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vi Contents
Index 149
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Acknowledgements
The editor wishes to thank the authors who have contri-
buted lively and provocative essays to this book. Some of
the chapters have been developed from papers initially
presented at the Future of Writing Public Symposiums held
at Macquarie University, Australia, in 2012 and 2013. These
symposiums were supported by the Cultural Fund of the
Copyright Agency, Australia, whose financial assistance is
gratefully acknowledged. I also acknowledge the support
of the Department of Media, Music, Communication, and
Cultural Studies at Macquarie University, which was the
host of these symposiums. An earlier version of Chapter 8,
‘Book Doomsday: the March of Progress and the Fate
of the Book’ was published in Meanjin 69 No. 3, 2010. A
special thanks to Felicity Plester at Palgrave Macmillan for
her support in the development of this book.
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John Potts
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John Potts
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John Potts
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explore the possibilities of the future, and the means by which writing
will be expressed in that future.
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texts, as, later, did nationalism. The encyclopedia became the great store-
house of knowledge, emblem of the Enlightenment.
As literacy rates rose in the nineteenth century, books proliferated
to meet the demand of new hungry readers: circulation libraries were
established to make books available; ‘dime novels’ and other cheap
paperbacks sold in increasing number. Indeed, despite the emphasis
given to technological change in histories of writing, it should be
remembered that one of the most significant developments was not a
technological feat but a social one: the creation of mass literacy, through
universal education. Writing and reading – from the first pamphlets to
social media – are entirely dependent on literacy. The free circulation of
books symbolised the circulation of ideas, knowledge, and freedom to
think: when a totalitarian regime sought to restrict thought and beliefs,
it staged book burnings. Books – durable capsules of thought and crea-
tivity – have helped inspire the great social movements of the last 200
years.
But what of writing today, and tomorrow? Much writing of the future
will take the form of e-books, online news, blogs, social media, self-
published online works, text downloaded to tablets or smartphones.
Does it matter that the vehicle for writing changes? Nietszche thought so:
‘Our writing instruments contribute to our thoughts,’ he wrote in 1882,
having recently acquired a typewriter.17 Can we isolate effects of online
technologies on the practices of writing and reading?
In his recent book The Shallows, Nicholas Carr collected evidence from
studies in psychology and cognitive science demonstrating that the ‘cog-
nitive overload’ of web-based reading, with its ‘multi-message’ format,
interferes with the cognitive activities of reading and comprehension.18
The result according to Carr is a new form of reading: browsing and
scanning, prone to constant distraction and interruption, a superficial
attention to texts and knowledge.
Yet there are many commentators and critics who reject these findings,
or who find that the benefits of online writing and hypertext outweigh
any disadvantages. Some indeed have praised distraction as a stimulus to
connectivity and creation. The new forms of ‘collective intelligence’ made
possible by online connections, such as Wikipedia, testify to the potential
of knowledge through connectivity, the ‘wisdom of the crowd’. Much of
the recent research on the future of writing has praised the opportunities
to publish enabled by connectivity: Here Comes Everybody, ‘the people
formerly known as the audience’. More people than ever are now writing
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Estate 4.0
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where print newspapers are booming. In India, which has at least 85,000
individual newspapers, newspaper circulation, and advertising are ris-
ing. The Times of India has a daily circulation of 4 million 300,000, the
largest of any English-language paper in the world. There are a couple
of factors specific to India, however, which distinguishes its newspaper
environment from Western counterparts. Literacy is still rising, feeding
a hunger for cheap printed news and information; and there is little
online competition. Less than 10 of the population has access to the
Internet, while smart phones and tablets remain prohibitively expensive
for the great majority. The printed newspaper in India costs 5c a day, and
is delivered free; non-English newspaper circulation is growing at 5 per
year.24
In Australia, by contrast, print circulation and revenue has fallen fast.
Today, only 23 of the Sydney Morning Herald’s readership is buying the
paper version.25 The online version of newspapers features ‘most read’
stories and ‘most watched’ videos, which can tend to celebrity items
and sensational crime stories; news items online tend to be shorter;
and international news can sink down the contents page. I have had
conversations on current events with a friend, based on my reading of
the Sydney Morning Herald paper, and her reading of smh.com.au – and
it became apparent that we had read quite different versions of the news.
One of the differences between the print version and the online version
of a newspaper relates to the instant feedback provided to editors of
reader’s habits: ‘the most clicked’ news items or ‘most viewed’ videos.
This facility exerts great pressure on editors to cater to readers’ tastes by
providing increasingly popular news items.
Much recent discussion on the future of journalism, however, has not
been funereal, but rather optimistic, focusing on the potential of online
news and digital delivery. Even the Newspaper Death Watch site has a
two-fold mission: to chronicle the death of the old newspaper, and to
celebrate the ‘rebirth of journalism’. This trumpeted resurrection is to
occur in the virtual realm, the datasphere, online. The new world of
news – as text, photographs, sound, and video – is to be found in online
news outlets, able to respond instantly to events and able to include blogs
and other contributions from citizen journalist prosumers. The Guardian
online, for example, includes reviews by readers as amateur critics.
One of the pressing issues for online news is the question of making
it financially viable. It has been estimated that an online advertisement
is worth only one-tenth of its print news equivalent. Indeed, the relative
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value of ads in the old-fashioned papers is providing the revenue for the
online news, which attracts the great majority of readers. Perhaps for this
reason, print newspapers may hang on longer than has been predicted,
at least until new business models can be conjured for online news
delivered to tablets, smartphones, and computers. Strategic business
planning in this regard may entail metered subscriptions, as practiced by
the New York Times online, or so-called ‘porous paywalls’, in which some
online items remain free to visitors. The issue of migration of news from
print to online is the central problem of contemporary journalism: it is
considered carefully in this volume.
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Notes
Randy Kennedy, ‘News Flows, Consciousness Streams: The Headwaters
of a River of Words’, New York Times, Art & Design, at www.nytimes.
com/2007/10/25/arts/design/25vide.html (accessed 24 June 2013).
Ben Rubin quoted in Kennedy, ‘News Flows, Consciousness Streams.’
Kennedy, ibid.
Lev Manovich, The Language of New Media. Cambridge, MA: MIT Press, 2002,
p. 215.
Pierre Levy, ‘Toward Superlanguage’, in ISEA 94 Catalogue. Helsinki: University
of Art and Design, 1994, p. 14.
Mark Amerika, ‘What in the World Wide Web Is Happening to Writing?’,
2000, cited in Andrew Murphie and John Potts, Culture and Technology.
Basingstoke, UK: Palgrave Macmillan, 2003, p. 73.
http://tracearchive.ntu.ac.uk (accessed 1 September 2013).
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Part I
Writing and Publishing
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1
Culture Is the Algorithm
Richard Nash
Abstract: Richard Nash ponders the future of writing by
considering reading, and, in the contemporary context,
searching and sorting. How, he asks, does writing come to be
read? Units of culture – essays, books, poems, songs, films –
come to the audience via algorithmically based systems such
as Google’s search engines and Amazon’s People Who Also
Bought. Nash argues that the integrity of writing will survive
its encounter with Big Data, for the history of publishing
suggests that it is possessed of a remarkable resilience.
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Richard Nash
around them (I speak here of how the law sees it, rather than how liter-
ary criticism has viewed authorship over the centuries). However, it also
puts them in a situation where they are dependent now on another form
of technology, typically not owned by them, to be able to reproduce their
texts, to be able to take advantage of their newly found genius.
Several centuries later, that begins to change. I speak not of the
Internet, though, not of the web, but of PostScript, the beginning of
publishing 2.0. PostScript, and its subsequent incarnation, the PDF, is
the first time anybody reading this essay could create something that
printers could use to print, as opposed to finding a type-setter who had
to be paid many thousands of dollars, assuming that one could even be
found willing to take on a single project. The PDF is the first moment
where an individual is able to produce something as high-quality as a
billion dollar corporation.
This of course, has a very significant effect on the output of books. In
the United States, the total number of titles produced increases fourfold
from 1950 to 1990 and in the following seven years it increases fourfold
again.1 That first phase from 1950 to 1990 is partially driven by very incre-
mental improvements in print and distribution technology including
the construction of the US interstate system. This allowed for cheaper
and faster re-supply, just-in-time inventory, stock control, all the vari-
ous ways in which industrial manufacturing over the twentieth century
became relatively more efficient.
Numerous social developments were also supporting this. The relative
amelioration of racism and sexism in Western society allowed people
who had previously been excluded from access to intellectual, cultural,
social, and financial capital to now be able to imagine themselves writing
100,000 word narratives. Publishing in 1950, when 8,000 titles a year was
done, was an activity of, by, and for white men.2
Now, I return to the data that I’d begun to outline earlier. From 1990
to 1997 we saw a very significant jump. Remarkably it starts to slow
down. In the next seven years, from 1997 to 2004, it only doubles. Again,
over the following six years it increases relatively less significantly. Note
that these are print, not eBooks, and note that we’re enumerating from
traditional publishers – and not including the ‘book’ titles coming from
companies that repackage Wikipedia entries as ‘books,’ which start to
account in 2008 for hundreds of thousands of additional titles.
So the dramatic increase in the title output of publishing is not in the
last decade with the advent of the Kindle and the pervasive Web. The
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About nine months after the Wired article, the New York Times Magazine
also covered the prize. At that juncture, the leading groups of mathema-
ticians had managed to get around an 8.5 improvement of the way
there. The journalist Clive Thompson wanted to figure out what was the
remaining one-and-a-half percent? What are the flies in the ointment?
It turns out that more than a third of what was left were movies like
The Squid and the Whale, Napoleon Dynamite, Sideways, Lost in Translation;
quirky movies; character-driven movies, voice-driven movies; movies
that effectively behaved like novels – suggesting that there are certain
areas of culture that might not necessarily be as amenable to algorithmi-
cally driven prediction as people might have hoped.
What was the book publishing industry’s solution to demand side
problems? In the United States it was exogenous: Oprah. Oprah was the
saviour of the American book business in the eyes of the American book
business (in the United Kingdom there was Richard & Judy, in Germany,
Elke Heidenreich, lest one think that this was an American thing, and
not a book business thing). Oprah’s book club arrived just as publish-
ing really started increasing their product count and it had the magical
ability to generate two, three, four million copy sales of books that might
otherwise have only sold 25,000 or 50,000.
What I would argue, though, was that Oprah was not, in fact, the
saviour of publishing. She was, rather, saved by publishing. Oprah was
the host of an afternoon talk show, up against five or six similar shows,
a pack in which she was early on in the middle. What she realised,
consciously or unconsciously, is that she was in a business – broadcast
television – that was unidirectional. It may seem to be very powerful but
it was powerful for an hour. For one hour she could talk to 10 million
people. When that hour was over, she left their living room and someone
else was now talking to 10 million people.
Once she started her book club, Oprah never left. Oprah was in your
bedroom. Oprah was in the bathroom if you read there. Oprah was in
the cafeteria when you were having lunch with your colleagues. Oprah
was in the bar or restaurant, Oprah was in the car with you if you listen
to audio books in your car. Oprah used books to build 24/7 mindshare,
as the marketing consultants might describe it. This allowed Oprah the
platform to develop her next phase in her media career, a 24-hour cable
network. At this point she cancelled the book club.
Over the course of 2011–2012, that network, OWN, did very poorly. As
a move to try and revive the flagging fortunes of her television network
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she launched the Oprah Book Club 2.0. OWN’s rating have since
rebounded.
I don’t wish in any way to claim that the re-launched book club
was responsible for the revival of OWN, as many factors were in play.
Nevertheless, while we may think of books as marginal to the larger
media enterprises, the most preternaturally gifted media personality of
her generation has very cannily used books as a key driver of television
audience engagement. What this suggests is that the power of books lies
not just in them as a unit of consumption, but rather in the social rela-
tions that they help to drive.
Oprah’s selections were very heavily based on allowing people to be
able to talk about issues that mattered deeply to them and share that with
their friends. To be able to talk about love, grief, shame, family, food with
one’s loved ones. To have a shared basis for discussion in a way that was
intimate, but not too intimate. You could talk about your own shame
around an affair not with your friends, not by directly acknowledging it
yourself, but by doing it through the vehicle of a book.
What then, beyond relying on Oprah, are the ways in which these kind
of cultural relations, these social relations can be used to drive demand
for books? How can they be used to encourage readers to read particular
books?
We’ve seen over the last number of years a few different models arise.
The first of these is the consumption graph. This is an effort to use
algorithmic prediction based on your consumption patterns, similar to
the Netflix algorithm based on how you rank movies you’ve watched.
In some ways it is quite powerful, in other ways it’s quite limiting as
any algorithmic output is only as good as the dataset it is processing.
Amazon, for example, can’t predict based on books you might have
purchased before 1995: that’s completely invisible. Books you borrowed
from libraries, books you’ve been given by friends, are all entirely invis-
ible. But books you’ve bought to give to friends: visible.
The second area in which we see a modelling of social relations for
generating demand for books is from sharing information on online
social networks, where people offer information about who and what
they like. The main problem with this is that since in the time it took you
to read this far into this essay, there have been at least 50 million ‘likes’
on Facebook. The ‘like’ is much like the Reichsmark in Germany in 1923;
if the ‘like’ were a small piece of paper, one would need a wheelbarrow
to carry around a few minutes’ worth of ‘likes.’ This suggest that, as with
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press, Soft Skull, that accepted unsolicited submissions – that is, submis-
sions directly from writers, without requiring an agent intermediary. This
was unusual, and considered to be a very open approach. Nevertheless,
most manuscripts would be read by one or two interns and then sum-
marily rejected. That was the only way we could get through 10,000
manuscripts per year.
These writers would send cover letters in which they would describe
why they were sending the manuscript to this particular press, Soft Skull
Press. They would mention they had read Eileen Myles, an author we
published. ‘I read Lynne Tillman or Lydia Millet or the name of some
other author we published.’ ‘I really love that book.’ ‘I got given it by my
older sister.’ ‘I saw her read it.’ ‘I’ve read two other books by your press.’ ‘I
would love to be a part of your press.’
These people were clearly our best customers – our most passionate
fans. What did we do when they contacted us with something they had
spent five years of their life crafting? We emailed or mailed them back
a generic rejection. They sent us their heart and we sent it back with a
form rejection slip attached to it with a dagger. It was as if a shoe retailer
on receiving an order from a customer told them: ‘No, we’re not going to
sell you a shoe, your feet are too fat.’
The key transformation that will need to occur in publishing will be,
in some ways, to find ways to incorporate the entire universe of the audi-
ence, the people formerly known as the audience, into our culture-making
activities. To free ourselves of the onus of being a content producer hoping
third-party algorithms will boost our books, and instead become a culture
maker, realising that the stories we help produce are all algorithms them-
selves, processing human emotion and social relations, which I think is a
much more powerful and empowering position to be in.
Notes
Correspondence with staff, R. R. Bowker Books in Print, 14 May 2013.
Ibid.
http://www.wired.com/techbiz/media/magazine/16-03/mf_netflix?currentPage=all
(accessed 20 May 2013).
‘Storytelling in the Digital Age’, Chapter 8 in this book.
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2
When the Web Is the World
Kate Eltham
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Kate Eltham
It feels very true that as the pace of technological change accelerates, and
particularly digital innovation, our horizons are getting closer. There’s a
veil between us and the future we can’t penetrate, but instead of that veil
separating us from next century, it separates us from next year. There has
been such profound and disruptive change in the book industry in the
last two years that looking even that far into the future seems like a kind
of astrology.
When people ask me to write about the future of books, invariably
what they want to know about are things like ebooks, digital publishing,
book apps, and transmedia.
These are not the future of books. They are the present of books.
To consider the future of books, we must imagine the future of media.
We must imagine the future of the web. And for that we must lift the veil
and step into the post-digital.
Hyperconnectedness
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with the noocytes in order to smuggle them out of the laboratory and
continue his work elsewhere. But inside Virgil, these biological machines
quickly multiply and evolve. They form a self-aware network, a nanos-
cale civilisation that transforms Virgil and others as well. The noocytes
are useful. They can fix myopia and high blood pressure. They can create
useful mutations that enhance human abilities. But they are also utterly
uncaring of the sovereignty of each human being they have colonised,
and end up assimilating the entire biosphere of North America into a
single networked organism 7000 km wide.
Unlike the noocytes, the internet hasn’t yet managed to fix my short-
sightedness. But it can be thought of as a kind of single networked entity,
and one that is quickly colonising our physical lives.
Guardian reporter Oliver Burkeman observed this at SXSWi 2011 and
said ‘the internet is over’. I prefer the term post-digital, an existence in
which the boundary between our physical lives and our digital lives is
becoming transparent and permeable and will, quite soon I think, disap-
pear altogether. In a post-digital world we will experience ubiquitous
computing and hyper-connectedness.2
We can already see this emerging around us as the internet moves to
mobile devices, tablets, and smartphones that we carry around in our
pockets. But even in a society with a high penetration of smartphones,
the internet is still inside the device. It’s separated from our physical exist-
ence. We think of ‘going online’ and ‘using the internet’ as though the
web is another country that we visit. But in another decade or two, this
may look more like wearable technology and bio-implants, where the
internet is more of us.
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Kate Eltham
of knowledge. When the web is the world, there are no edges placing
boundaries around time, physical space, or memory.
Within this context, a bookstore can be a physical bricks-and-mortar
location on a busy high street that has existed for 50 years, but a bookstore
can also be a dinner party, or a conversation between two co-workers or
an airplane mid-flight. Physical location places no limitation at all on our
ability to find, access, pay for, talk about, share content. This confounds
not just booksellers, but also publishers who have built their business
models on trading publishing rights for various geographic regions and
formats.
In the post-digital world, even the individual book’s boundedness
blurs and dissipates at the edges. When books and reading are net-
worked, then words can connect with each other. In his keynote address
at O’Reilly Tools of Change in 2009, Peter Brantley of the Internet
Archive said:
an environment of participatory engagement is emerging across books.
Digital words can be described by other words, joined across books, linked
with data.
digital words can be –
described by other words
joined across books
linked with data3
Publishing as a service
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just about every locale in the book – a massive site that was compiled
by volunteer effort. But it took a couple of years to come together. With
Spook Country the same thing was up on the Web before the book was
published.4
New startups like Small Demons seek ways to commercialise this kind of
service.
In the unbounded networked reality of books, the most valuable serv-
ice a publisher can provide is not to make whole books available to the
world, but to create new and interesting relationships between things on
the network: between words and other words, between books and other
books, and between readers.
But none of this has to happen exclusively in the strange foreign
country of the internet, an other-place where we ‘go online’. When the
web is the world, these relationships exist seamlessly and indistinguish-
ably between digital and physical things too. A non-fiction text that is
discussed by a class of secondary school students in a shared physical
space (the classroom) and shared time (third period – Modern History)
may be annotated by other readers, now and in the future, here and
elsewhere, who contribute to the very same discussion. In such an
environment, the value from the publisher is not in providing the
original text, but in creating services, tools, and platforms that make
it easier for this distributed, networked, asynchronous conversation to
flow.
Other structures of traditional publishing also melt and shift in a
networked world. If books are not containered ‘things’ – be they physi-
cal or digital – our existing understanding of concepts such as stock,
retail, returns, distribution, rights, licences, and even authorship are all
challenged.
The smart publishers today talk about the format-neutral workflow.
They have realised that creating a thing, to be converted into another
thing, is an inefficient way to serve up content to a very large number of
people who wish to exercise their personal choice over how, when, and
in what format they experience books.
But as the web becomes the world, the publishing of the future needs
not only to be container-neutral, but containerless. Not a manufacturer
of the telephone or even the wireless signal, but the 1930s radio operator
constantly plugging and replugging wires to put people in contact with
one another. The post-digital concierge who creates meaningful experi-
ences by connecting us with ourselves.
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Notes
http://www.wired.com/wired/archive/2.01/kay.hillis_pr.html (accessed 18 May
2013).
http://bit.ly/HBwafA (accessed 20 May 2013).
http://www.toccon.com/toc2009/public/schedule/detail/7395 (accessed 22 May
2013).
http://wapo.st/HsWcg7 (accessed 22 May 2013).
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3
Me Myself I: Revaluing
Self-Publishing in the
Electronic Age
Sherman Young
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Sherman Young
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Me Myself I
The new media technologies have changed the possibilities for authors.
Their impact is not necessarily to uncover completely new ways of doing
things – but rather, the greater access to tools (of publication, distribu-
tion, and marketing) has acted as an accelerator pedal for self-publishing.
In particular, the digitisation of texts and the rise of the e-book have trig-
gered increased possibilities for self-publication. Simultaneously, there
are new opportunities of new intermediaries who are less concerned with
playing a gate-keeper role, and more concerned with linking authors
with readers to progress their own profit margins.
Two things changed the self-publishing landscape in the last few years,
both enabled by the technologies of personal computing and the internet.
The first was accessible print on demand – and distribution resources
such as Lulu – which not only produced beautiful printed objects, but
provided an online bookstore for printed and electronic books. The
second was the eventual rise of the e-book – and the opportunities that
provided for self-publication and distribution directly into enormous
ecosystems with huge audiences.
Older models of self-publishing required the printing and distribution
of printed objects. And because distribution mechanisms for print were
(and continue to be) aligned with the traditional publishing companies,
self-published authors struggled to get access to bookshops and other
retail outlets. While direct sales were a possibility, they required a facility
for warehousing and maintaining stock and shipping goods when pur-
chased. Again, the traditional book industry intermediaries were seldom
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e-book format, upload to the Amazon kindle store and have their title
available for purchase by anyone with access to kindle hardware or soft-
ware. Indeed, the stores are built into the e-book devices themselves –
distribution mechanisms are now global, instantaneous, and portable.
The old problem of getting books into people’s hands has disappeared – if
it’s published on the appropriate platform, it’s already there.
The reasons for the rise are apparent. Not only is the mechanism for
publication easily accessible, it is rapid and makes financial sense. In
order to make their e-book available on millions of kindle devices
around the world, an author simply has to upload their work in the
appropriate format – a task for which there is plenty of online guidance
available. That done, a price can be set and the work is published. This is
in stark contrast to the amount of time required to shop a book around
publishers, get contracted, submit a manuscript, and progress it through
the various stages of a book publisher’s workflow – a process which can
often take years. What’s more, Amazon or Apple take a much smaller cut
of the author’s pie: a self-published title can often earn an author 70 of
the cover price. Of course, there is still marketing to be done – and get-
ting exposure for a self-published book is a challenge. It’s easy for a title
to get lost in the mass of titles available, and while the new media forms
have enabled concomitant opportunities to promote an e-book online,
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Also in the United Kingdom, Kerry Wilkinson has sold more than
250,000 copies of his three-book Jessica Daniel series of detective novels.
He became the top seller on Amazon’s UK Kindle store for the last quar-
ter of 2011.13 At one stage, two of the titles were in the top five – and for
a period in late 2011, Wilkinson was outselling established, contracted,
authors such as Lee Child, James Patterson, and Stieg Larsson in the
e-book charts. Wilkinson never set out to publish traditionally, and sim-
ply started by writing something he thought he would like. Interestingly,
his books are priced low – from 98p to £2.79 – but because of the royalty
structure of the Kindle store, he still sees a good return – between 35
and 70 depending on the specific title. The £2 earned per title is similar
to royalties that many authors earn from their traditional publishers –
with a significant difference in sales.
Of course, some authors still aspire to a traditional publishing
contract – and a self-published e-book (or e-books) can often be a
calling-card to being picked up. The most notable example of this
is Amanda Hocking, a young indie writer who published a series of
teen-vampire books on the Amazon ecosystem. Her nine books, with a
cover price of $3 each, managed to achieve sales of 100,000 copies in a
month.14 In a move that was not without controversy, Hocking signed
a $2 million deal with St Martin’s Press, at the time rejecting a higher
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with each other and to share their ideas and feedback, before providing
mechanisms for creating and publishing e-books. According to Penguin,
by early 2012 Bookcountry had ‘about 4500 active members and nearly
1000 manuscripts on the site ... being workshopped’.17
Critically, those forays into ‘monetising the slush pile’ have had mixed
reviews. While still new, the services initially came under fire from self-
published authors who took issue with the money charged. For example,
Bookcountry takes a cut of 30 of royalties on top of the royalties charged
by the retailers. Author Joe Konrath writes: ‘I’ve sold 500,000 ebooks.
If I’d published with Bookcountry, they would have taken $290,000 in
royalties from me. That’s just awful.’18 Despite this, there are examples
of crossover. Kerry Schafer uploaded her novel to the Bookcountry site,
where it attracted the attention of an editor at Penguin, with a resultant 2
e-book deal. The first of these was be published in 2013.
This new engagement with the digital slush-pile also occurs at a
similar site from Harper Collins at authonomy.com which they describe
as ‘an online community of discovery where writers become authors.’
Launched in 2008, the site promises that each month Harper Collins
would read the top five community-ranked manuscripts and by 2011 it
had published six titles that originated on the site.19
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self-published author Joe Konrath, Eisler was clear about his motiva-
tions. The advantages of a virtual bookstore – with infinite space – is one.
Clearly digital technologies reconfigure relationships with space and time
and Eisler compares the digital shelf to a real-life bookstore arguing:
Often, my books are crammed spine out, in section – and I’m lucky if they
have a copy of each that are in print. Many times they only have a few, and
sometimes none at all. But a virtual shelf ... all the time. And I don’t have to
compete with a NYT bestseller who has 400 copies of their latest hit on the
shelf, while I only have one copy of mine.21
But it’s not just time to publish. The traditional printed book trade works
on a narrow window for sales success. Titles are generally given a short
period of time in bookstores before publishers will happily accept a
return on an unsold book:
In a bookstore, you have anywhere from a few weeks to a few months to sell
your title, and then it gets returned. This is a big waste of money, and no
incentive at all for the bookseller to move the book. But ebooks are forever.
Once they’re live, they will sell for decades ... Currently, my novel The List
is the #15 bestseller on all of Amazon. I wrote that book 12 years ago, and
it was rejected by every major NY publisher. I self-published it on Amazon
two years ago, and it has sold over 35,000 copies.23
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copies a day. Things like that don’t happen in paper. But in self-publishing,
I’m seeing more and more books take their sweet time finding an audience,
then take off.24
While traditional publishers still dominate the book industry, the new
technologies have empowered authors to be able to survive – and thrive –
without them. There are clear parallels with the music industry – which
has a long history of musicians releasing music independently of the
major record labels. For many musicians, the digital spaces have opened
up a range of new collaboration and distribution possibilities. The same
is true for e-books. As CUNY Professor Bernard Starr writes:
Fact is that authors no longer need a publisher. And more and more writers
are awakening to the realization that if you are not a high-profile author
who can command large sales, a traditional publisher will do little for you
beyond editing and printing your book. While it’s true that they will also
distribute it to the waning number of brick-and-mortar bookstores – self-
published books are not usually available in bookstores – the number that
actually land on the shelves is surprisingly small. And the argument that
self-published books are not widely reviewed in mainstream publications
loses steam when you realize that only a tiny percent of traditionally pub-
lished books are reviewed at all.25
Disruption?
Clayton Christensen writes about disruptive technologies in The
Innovator’s Dilemma, arguing that disruptive technologies are ‘innova-
tions that result in worse performance, at least in the short term’.26 Instead,
consumers embraced the new approaches, generally because they were
usually cheaper and easier to use, rather than better-performing in the
traditional sense. For authors, there is a clear case that the new tech-
nologies make self-publishing both easier to use and potentially more
lucrative than traditional publishing, with the added benefit that a trade
publisher is more likely to consider someone who has already had some
success as a self-published author.
Christensen also writes that people don’t buy products and services,
but they hire them for a particular job to be done. He uses the example
of the fast food milkshake, where he argues that its sales are not depend-
ent on the flavour or quality of the shake itself, but because purchasers
wanted a filling, non-messy breakfast that was commute (cupholder)
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Notes
Johnathon Clifford, in Vanity Publishing – Advice and Warning, http://www.
vanitypublishing.info/ (accessed 18 March 2013).
Brian Leitner (2008), ‘Publishing One’s Dissertation with a Lesser-known
Publisher’, in Leiter Reports, http://leiterreports.typepad.com/blog/2008/12/
publishing-ones.html (accessed 16 March 2013).
Richard Curtis (2012), ‘Grafton Apologies to Indies’, in Digital Book World,
http://www.digitalbookworld.com/2012/grafton-apologizes-to-indies-will-
they-accept/ (accessed 22 March 2013).
David Vinjamuri (2012), ‘Publishing is Broken ...’, in Forbes, http://www.forbes.
com/sites/davidvinjamuri/2012/08/15/publishing-is-broken-were-drowning-in-
indie-books-and-thats-a-good-thing/ (accessed 19 March 2013).
Sherman Young (2007), The Book is Dead, Long Live the Book, Sydney: UNSW
Press.
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Ibid.
Ibid.
Ibid.
Bernard Starr (2012), ‘The New Vanity Publishing: Traditional Publishing’, in
The Huffington Post, http://www.huffingtonpost.com/bernard-starr/the-new-
vanity-publishing_b_1821945.html.
Clayton Christensen (1997), The Innovators Dilemma, HarperBusiness
Essentials, p. xviii.
Carmen Nobel (2011), ‘Clay Christensen’s Milkshake Marketing’, in Working
Knowledge, Harvard Business School, http://hbswk.hbs.edu/item/6496.html.
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4
Book Doomsday: The
March of Progress and
the Fate of the Book
John Potts
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Objects made of paper and ink: your time is up. If you were animals,
you’d be put down in acts of mercy. If you were characters in a film, you’d
be described as ‘washed up’, ‘has-beens’, grizzled, over-weight, self-indul-
gent, and far from pretty: much like Orson Welles’s character in Touch
of Evil, fallen in the trash, his ‘future all used up’. The print newspaper
is down and almost out, printed magazines are decidedly unhealthy. If
newsprint is not long for this mediasphere, then the book cannot be
far behind it. Why should the plant-matter book survive, when its suc-
cessor – environmentally friendly, convenient, opening to a vast digital
immaterial library – is already here?
In the cloud
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We can now take in the features of this new ethereal landscape, including
the losses and casualties of the digital transformation of music consump-
tion. The object is gone, or at least well on the way to oblivion: the compact
disc, like the vinyl record before it, has no reason to exist. With it have
gone the small record stores and specialist music shops that once stocked
these objects. Instead of objects, there is now a vessel – the iPod, iPhone, or
equivalent device. The vessel accesses thousands of songs or pieces of music;
it can download them as files or immaterial objects, if that is the preferred
mode. Millions more wait in the cloud to be transferred to the vessel.
Hifi is another casualty: nobody, apart from a few old-timers, cares
much about audio quality. The digital audio file is inferior in sound quality
to the CD, which was inferior to the vinyl record. Music is heard through
cheap ‘lossy’ ear buds that reduce even further the listening experience:
we have taken great steps backwards in acoustic quality. The priorities
have changed: quantity, availability, and portability – access to the great
jukebox in the sky – are deemed more desirable than sound quality.
If the music industry has drifted into the cloud, the publishing indus-
try must – according to digital logic – follow. The CEO of Amazon,
Jeff Bezos, has declared ‘that the physical book and bookstores are
dead’.1 Their replacement, in the vision of Bezos and his fellow captains
of information, is the vessel for digital text. Amazon’s candidate is the
Kindle, launched in 2007; Bezos claimed that a digital sales ‘tipping
point’ had been reached in June 2010, when Amazon sold more e-books
than hardbacks for the first time.2 There are many other reading devices,
designed and marketed by electronics corporations such as Sony. The
most publicised e-reader, however, has been Apple’s iPad.
Dematerialising my library
What accounts for the zeal of this contemporary narrative, in which the
book is so disrespectfully hurried to its own doomsday? Much of this
terrible enthusiasm emanates from corporate PR and the blogs of ama-
teur IT cheerleaders: it is the language of boosterism, which celebrates
only the path that leads to the new and away from the old.
Hype is short for hyperbole, which courses through this rhetoric. The
grandiloquent claims made for a virtual future double as promotion for
the devices marketed in the present: you too can be part of the glorious
tomorrow by purchasing your Kindle or iPad today. The bold vision of a
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celestial library glosses over the many obstacles in its path, most notably
the conflicting demands of rights-holders. The world’s music and book
libraries are still owned by the world’s record companies and publishers:
these powerbrokers pose legal and economic challenges – rather than
technological ones – to Google, Amazon, and Apple as they attempt to
build their respective virtual libraries. The contentious Google Book
Settlement of 2008, which divided authors’ groups and publishers, is
indicative of the difficulties inherent in this area.
More generally, the onward drive to a digital future is generated from
the engine-room of modernity itself: the doctrine of progress. This
doctrine is now focused almost exclusively on information technology,
which in part explains the ferocious intensity of claims made for this
sector. The language of progress has defined modernity since its origin
in the Enlightenment of the eighteenth century, when progress meant
the creation of fairer and more just societies through the application of
Reason.3 Progress became aligned with technological progress during the
Victorian period, when new railway stations were hailed as cathedrals of
progress, and technologies of transport, communication, and industry
were celebrated as the drivers of an ‘age of improvement’.
The fusion of progress with technological innovation was most
sharply expressed in the twentieth century. In the early decades of that
tumultuous century, industrial production, rationalisation, advertising,
and marketing converged in the creation of the new: in the manufacture,
promotion, and selling of a new range of commodities, and in the notion
of the new itself. The high point of industrial progress was the 1960s, its
zenith 1969, when rocket technology reached all the way to the moon,
the space age beckoned, energy knew no limits, and popular culture
brimmed over with optimism.
The media sage of the 1960s, Marshall McLuhan, observed the march
of progress in the new age of electronic media: TV, radio, rock music,
advertising, the satellite. The swarming energy, spontaneity, and ‘electric
speed’ of the new media were sweeping aside the staid, linear, predict-
able world of printed media. McLuhan saw the generation gap and
counter-culture in media terms: when Bob Dylan sang, in ‘Ballad of a
Thin Man’, ‘Something is happening here, but you don’t know what it is’,
McLuhan heard ‘you’ as the older generation, and ‘it’ as electric media.4
For McLuhan, the fate of old media was to become the content of new
media: plays become the content for films; films become the content for
TV; newspapers become the scripts of radio and TV news. This process
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The trouble with the logic of progress is that it’s not really logical. The
ardent proponents of progress speak with emotional fervour and with
religious finality. Progress is a language of discontinuity, in which the
old is thought to be obliterated by the new, which is inherently superior.
But there is no reason for the old to disappear completely. According
to the pitiless imperative of progress, radio should have been replaced
by TV, which was such an advance on its predecessor that it amounted
to ‘radio with pictures’, thereby consigning mere radio to oblivion. But
radio in the 1950s simply adjusted its priorities – playing to its strengths
of talk and music – and survived. Similarly, films may have become the
content of TV, but cinema did not die. Rather, it defined its difference
to the newer audio-visual media, and prospered; the latest incarnation
of this strategy is the most recent, highly successful, adoption of 3-D.
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Objects
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and owning books: the objecthood of books themselves, and the differ-
ence built into individual libraries. If we abandon books and read only
from the cloud, then we all have the same library. We participate in the
‘world brain’ envisaged by Wells, but we erase individual difference –
and the difference between libraries is what makes them interesting. A
person’s book collection is a display, a reflection of the self. It is a record,
in material form, of the works that have helped shape that self: the ideas,
arguments, knowledge, narratives, characters, and poetry drawn from
those books over many years.
The books carry pieces of the person’s self with them, slices of personal
history. The books age along with their owner, showing creases, wear,
signs of character. When Walter Benjamin refers, in his essay ‘Unpacking
My Library’, to the ‘very mysterious relationship to ownership’13 exercised
by the book collector, he is looking beyond the books’ function and use
value to something more ‘intimate’: the memories attached to each book.
These are memories of when and where the books were found, bought,
read, discussed, housed, and transported: the role they have played in
the owner’s life.
These memories are triggered by the material presence of the books;
Benjamin lovingly describes the smell, the dust, the feel of the volumes
as he unpacks them. Books engage more than just the visual sense in
the act of reading; they jostle all the senses (with the possible exception
of taste). We touch and hold the paper and cover; we smell the book’s
interior, especially when it’s new; we hear the rustle of pages as they
turn. Cover design, which has become increasingly important in recent
years, also entrances the visual sense. Much of the pleasure of owning
and reading books resides in this multi-sensory experience, as well as
in the appreciation of books’ material properties: binding, paper stock,
design, and font.
This materiality evaporates in the cloud: the only material object in
this scenario is the e-reader. The sensory experience of reading then
becomes focused on the receptacle of digital text.
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Notes
Quoted in Ken Auletta, ‘Publish or Perish: Can the iPad Topple the Kindle
and Save the Book Business?’, The New Yorker, 26 April 2010, p. 26.
Sydney Morning Herald, 22 July 2010, p. 24.
Of the many studies of the history of progress and its genesis in the
Enlightenment, the classic work is J. B. Bury, The Idea of Progress: An Inquiry
into Its Origin and Growth. New York: Dover, 1955 [1920].
McLuhan develops this idea in The Medium is the Massage (with Quentin
Fiore) Penguin, Hammondsworth, 1967 where he quotes this Dylan lyric on
p. 105.
Marshall McLuhan, ‘The Medium is the Message’, in Understanding Media.
London: Abacus, 1974 [1964]), p. 26.
Paul Levinson makes this argument in Digital McLuhan. London: Routledge,
1999.
Emily Nussbaum argues that differing attitudes to privacy define a new
generation gap in ‘Kids, the Internet and the End of Privacy’, The Weekend
Australian Magazine, 24–25 March 2007, pp. 23–27.
Jemima Kiss, ‘It’s Not Cool When Mum Likes Your Post’, The Guardian
Weekly, 10 January 2014, p. 33.
F.T. Marinetti, Selected Writings, ed. R. W. Flint, New York: Farrar, Strauss &
Giroux, p. 106.
Patrick Parrinder, Shadows of the Future: HG Wells, Science Fiction and
Prophecy. Liverpool University Press, 1995, p. 136, referring to Wells’s World
Brain (1938).
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Part II
Creative Writing
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5
Multigraph, Not Monograph:
Creative Writing and
New Technologies
Nigel Krauth
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Introduction
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narrate it! Watch Martin Amis talk about the controversial last chapter! Hear
Burgess being interviewed! Look at his doodles on the original typescript!’...
Anyone who still believes new technology will turn us all into illiterate
morons needs to be marched off to a correctional facility, strapped to a chair
and given the Clockwork Orange app to play with. It may well cure them.8
These app works are the products of a very different kind of publishing
thinking. In bringing together many diverse elements, it is more like the
thinking required for film production.9 But in spite of the app being suc-
cessful because it does so many things that print can’t do, Henry Volans,
head of digital publishing at Faber, says:
The ‘e’ prefix [in e-book] is misleading. The term book is all that mat-
ters ... The devices are not the content ... Some of the most interesting content
will be the content that is produced with the capabilities of the devices in
mind ... In the longer run, what we are about [at Fabers] is authored works,
and for them to have primacy and centrality ... 10
So the resources seen in these earliest apps are the resources to be avail-
able to creative writers in the future. Such works of fiction or poetry
include non-fiction, history, and the exegetical; they are richly illustrated
with photography, graphics, and digital cleverness; they incorporate
performances by the authors and music soundtracks. In reading these
app books, the reader has the feeling of a variety of texts and a variety of
reading experiences combining. In a way, it’s like reading in three dimen-
sions – it does for the novel or the poetry book what Cinerama, then
3-D and Sensurround sound, did for film. These pioneering, high-end
hypermedia books provide an indication of the publishing possibilities
and the resources available for creative writing in the future.
Clearly the classics and dead authors’ works will provide a rich vein
for publishers to mine and fashion into app books. But works by living
authors are finding their way to hypermedia publication too, especially
some written for children. Michael Morpurgo’s War Horse, in an app
version, won the 2013 Bologna Children’s Book Fair prize,11 and William
Joyce’s The Fantastic Flying Books of Mr. Morris Lessmore – significantly
a story about a writer living through a storm which scatters his words
and then sees their revitalisation as a book that can fly – started as an
Oscar-winning short film then morphed into an iPad app as well as a
traditional paper picture book.12
This array of new publishing gives creative writers plenty to think
about: the creative possibilities of writing original material and
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Hayles points out that while we persist in saying that the digital novel
has not yet quite arrived, in fact all aspects of the text-writing process –
from the author’s keyboard to the printing press itself – are electronically
organised.20 However, she does not mention that the post-2000 experi-
mental print novels are not necessarily a product of the technological
imperative, but were preceded by a long rehearsal conducted on the
fringes of literature where the restrictions of the paper page and the
conventions of poetry and fiction publishing have been challenged
repeatedly. But I will come to that.
In 2001, W. G. Sebald’s Austerlitz was published in German and
translated into English in the same year.21 Austerlitz’s plot concerns a
Czechoslovakian-Jewish man fostered to a family in Wales at the age
of five to escape the Holocaust. Fifty years later he returns to Europe
seeking his history and identity. Appearing regularly throughout the
novel are black-and-white photographs recording his search and the
tragic history it traces. So powerfully juxtaposed are images and text, the
reader cannot but weave the ‘evidence’ of the photographic images into
the reading of the novel. With suspension of disbelief, we accept that
the textual fiction portrays reality, but the ‘authenticity’ and ‘tragic detail’
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down in the lift after the plane has flown backwards out of the closing
hole in the building, then he catches the train backwards home, then
gets into bed backwards with his son who says ‘Dad’, which sounds
the same backwards as forwards.
Extremely Loud & Incredibly Close provides the most complete investiga-
tion of the multimodal possibilities of the paper novel, but also provides
an investigation of how fiction will transfer to the hypermedia modes
available in app technologies. It is a farsighted work, in line with Hayles’s
prediction that ‘digital literature will be a significant component of the
twenty-first century canon’.25 However, not all critics were impressed.
The New York Times reviewer called it ‘irritating’ and singled out Foer’s
‘attempts to employ razzle-dazzle narrative techniques: playful typogra-
phy, blank pages ... and photographs’:
Clearly Mr. Foer has used these techniques ... to try to get traction on hor-
rific events that defy both reason and conventional narrative approaches,
but all too often his execution verges on the whimsical rather than the
galvanic or persuasive. In fact, “Extremely Loud and Incredibly Close”
tends to be at its most powerful when Mr. Foer abandons his willful use of
experimental techniques and simply writes in an earnest, straightforward
manner, using his copious gifts of language to limn his characters’ state of
mind.26
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In the 1990s, before the potential of hypermedia was realised, the advent
of hypertext provided the breakthrough for readers to enact (perhaps
ironically) some version of Barthes’s ideas about the reader creating the
work. To poetry and fiction, hypertext introduced linked glossaries, plot
pathway choices, parallel narratives, character back-story files, primitive
graphics, and so on. It was a large-scale assault on linearity in writing,
and also on the relative isolation of the published creative text. On the
one hand this brave new world of writing and reading produced the
beginnings of a niche-based literary community using multimedia (e.g.
the CD-ROM) along with pioneering websites for serious publishing of
original works. On the other hand, it created a lively and massive web-
based fanzine community who used (and still use) the internet to write
together in response to, and to influence, popular culture products.
Regarding the fanzine community, the creative writing produced by
fandom in the 1990s and before was analysed by Henry Jenkins in Textual
Poachers. In the updated edition of his classic study, Jenkins says:
what is powerful about fan fiction is that it is ‘unpublishable’. That is, it is
not bound by the constraints that shape commercial media production. But
the bounds between what is and is not publishable are constantly shifting.29
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The second point relates to the imagination’s role in reading and writ-
ing. While reading paths within modes use the imagination as the ‘glue’
for meaning-making in ways conventional to that mode and its time,
Kress insists that the imagination is also the glue in the ‘transmodal
process’ where meaning is being created multimodally.
In multimodal ensembles, of writing and image, or of writing, speech,
image, music and so on, the possibilities of supplementing messages
with meaning multiply, and incorporate the demands and the potentials
of imagination of all the modes involved. To this we must add the never
absent process of synaesthesia, the transduction inwardly, in interpretation,
between modes – from spoken to visual, from sound to colour, from image
to smell, and so on.39
Thus, in the multimodal, the imagination works harder and with more
reward; it doesn’t wither away as some critics have supposed. It deals with
the greater interactivity involved as the reader/viewer/listener negotiates
the meaning of the work. This means richer experience for readers and
greater possibilities for writers.
A brief survey indicates for how long and how devotedly experimental
writers have been fascinated with the multimodal. In the 1760s Laurence
Sterne’s The Life and Opinions of Tristram Shandy, Gentleman (1760–1767)
included a black page (both sides of the page, in fact) to intensify experi-
ence of a confronting death in the narrative; a marbled page (again both
sides) to enact the difficulty of reading a complex text; and a blank page
to allow the reader to draw their own version of a character (a beautiful
woman) in the story.40 In terms of how we understand multimodality
and use hypermedia interactivity today, these investigations of the page
250 years ago are highly sophisticated.
The focus of Sterne’s pioneering interest was taken up internationally
in the early twentieth century. From 1915 onwards, Dada, then Surrealism
and later Oulipo, brought writing, visuals, and performance together
in many combinations and many artforms. One work from the 1930s
indicates how subtly the Surrealists investigated multimodal produc-
tion. In 1935 Paul Éluard and Man Ray published a book that combined
12 poems with 12 photographs.41 Facile was not a simplistic catalogue
of two different practitioners’ works, nor was it a simple illustrated
poetry book. Mary Ann Caws, in her survey of Surrealism, calls Facile
‘a unique example of these two forms coming together in a remarkable
integration’.42 It was a collection of love poems by Paul Éluard about,
and addressed to, his wife Nusch Éluard. It was also a collection of love
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photographs (if one may coin such a category) taken of Nucsh by Man
Ray, who employed her regularly as photographic model. It might best
be described as a set of love poems expressed both in writing and in
photographic forms. The really interesting thing is not just that the two
forms were brought together, they were brought together in such a way
that the reader/viewer could experience the same emotional and artistic
motives expressed through two different processes. In my opinion, it is
clear that both men were in love with this woman, and what we can trace
here is how each of them read her – her actions, her mind, her body, her
presence – and how each of them transposed that reading into a differ-
ent mode of telling. This correlation of two poetic approaches allows the
reader/viewer to read Nusch in two different ways at the same time. The
text poem and the visual poem are each enhanced by their proximity to
and interweaving with the other: the photographs operate as narrative,
the body morphs into a text and the text into a body. As a project, Facile
was about artistic process in different modes and, indeed, the ease with
which multimodal reading can occur.
Finally an example from the 1960s: William H. Gass’s pioneering
novella Willie Masters’ Lonesome Wife (1968).43 This work explored many
of the possibilities of the fiction narrative page which became available
to it with mid-twentieth-century technologies, and can be truly called
a precursor to hypermedia. Gass used the page as a site for multimodal
interactions between text, fonts, graphics, and photography. He saw the
material character of the book as full of exciting potential – ‘another kind
of muse’44 – because it is a staging point in negotiations between writer
and reader in dealing with another kind of book. Each page and double-
page spread in Willie Masters’ Lonesome Wife involves masterful nuancing
of typographical variety, dynamic orchestration of space, image, and
text, deft management of a complex set of diegetic levels (where the main
first-person narrative is handled both above and below the footnotes
line), and a mélange of forms (stream-of-consciousness, direct address
to the reader, playscript, quotation, speech bubble, marginalia, random
fragment insert – not to mention the photographics and the coffee-cup
stains integrated into the mix). Looking at Willie Masters’ Lonesome Wife
in the twenty-first century, one recalls the complexity of hypermedia
screens, which in itself is impressive for a work created in the 1960s. But
this novella is not just superficial, forward-thinking fireworks. It is an
investigation of the juxtaposition of media in life and in reading, and
their effects on writers’ and readers’ bodies.
DOI: 10.1057/9781137440402.0011
Nigel Krauth
Conclusion
This powerful book, as portable as the codex but so much more talented,
is now available to writers and readers. Jobs and Apple saw it as a book.
Creative writing has begun to see it so too.
Notes
See Wiley, John & Sons, Wiley Author’s Guide to Online Marketing and Publicity
(2010), http://authorguide.wiley.com/about-online-marketing/ (accessed 16
January 2014).
See Gunther Kress, Multimodality: A Social Semiotic Approach to Contemporary
Communication, London: Routledge, 2010 and Literacy in the New Media Age.
London, Routledge, 2003. Cybermedia theorists Gregory L. Ulmer (2002) and
Jan Rune Holmevik (2012) call their version of hypermedia literacy: electracy.
See Gregory L. Ulmer, Internet Invention: From Literacy to Electracy. New York:
Longman, 2002 and Jan Rune Holmevik, Inter/vention: Free Play in the Age of
Electracy. Cambridge, MA: MIT Press, 2012.
See Touch Press, ‘The Waste Land for iPad’ (2013), http://www.touchpress.com/
titles/thewasteland/ (accessed 10 November 2013).
Adam Hammond, ‘How Faber’s App Rescues Eliot’s Masterpiece from the
Waste Land of Print’, Toronto Review of Books (17 April 2012), http://www.
torontoreviewofbooks.com/2012/04/how-faber-and-fabers-ipad-app-rescues-
t-s-eliots-masterpiece-from-the-waste-land-of-print/ (accessed 12 January
2014).
Touch Press, ‘The Sonnets by William Shakespeare’ (2013), http://www.
touchpress.com/titles/shakespeares-sonnets/ (accessed 10 November 2013).
Collins, Robert, ‘Touch of Class’, Weekend Australian Magazine (1 September
2012), http://www.theaustralian.com.au/news/features/touch-of-class/story-
e6frg8h6-1226458983091# (accessed 13 November 2013).
Random House, ‘A Clockwork Orange App’ (2012), http://www.randomhouse.
co.uk/lp/aclockworkorangeapp (accessed 19 January 2013).
DOI: 10.1057/9781137440402.0011
Multigraph, Not Monograph
Anna Baddeley, ‘A Clockwork Orange to Scare You All Over again’, The
Observer (30 September 2012), http://www.theguardian.com/books/2012/
sep/30/clockwork-orange-burgess-app-ipad (accessed 12 January 2014).
See Max Whitby, co-founder and CEO of Touch Press, and Henry Volans,
Head of Digital Publishing at Fabers, talking about production of app books
at ‘Max Whitby, Henry Volans at the TOC Frankfurt 2011’, YouTube (24
October 2011), https://www.youtube.com/watch?v=k0IahmSMNbk (accessed
20 January 2014). The range of Touch Press’s multiple production partners can
be seen at http://www.touchpress.com/about/ (accessed 20 January 2014).
Henry Volans, ‘The Digital Innovators: Henry Volans of Faber Digital’,
YouTube (1 September 2010), http://www.youtube.com/watch?v=Uqb_
XLIwasY (accessed 20 January 2014).
See Egmont Press, ‘War Horse’ (2013), http://www.egmont.co.uk/ebooks-
and-apps.asp?item=war-horse (accessed 13 November 2013).
See Moonbot Studios, ‘The Fantastic Flying Books of Mr. Morris Lessmore
app’ (2012), http://moonbotstudios.com/the-fantastic-flying-books-of-mr-
morris-lessmore-storybook-app/#.UtttvNJAqih (accessed 19 January 2014).
Reif Larsen, The Selected Works of T. S. Spivet. New York: Penguin, 2009.
Reif Larsen, ‘How to Make an e-Book that Could Not Be Made’, Penguin.com
(31 March 2011), http://www.us.penguingroup.com/static/pages/features/
ts-spivet/ (accessed 04 January 2014).
Ibid.
Kate Pullinger and Chris Joseph, Flight Paths: A Networked Novel (2012):
http://flightpaths.net/ (accessed 10 November 2013).
John Harthan, The History of the Illustrated Book: The Western Tradition. New
York: Thames & Hudson, 1997 [1981], pp. 12–14.
Ibid., pp. 65–66.
N. Katherine Hayles, Electronic Literature: New Horizons for the Literary. Notre
Dame, IN: University of Notre Dame, 2008, p. 162.
Ibid., p. 159.
W. G. Sebald, Austerlitz, trans. Anthea Bell. London: Penguin, 2001.
Umberto Eco, The Mysterious Flame of Queen Loana: An Illustrated Novel, trans.
Geoffrey Brock. London: Secker & Warburg, 2005 [2004].
Leanne Shapton, Important Artifacts and Personal Property from the Collection
of Lenore Doolan and Harold Morris, Including Books, Street Fashion, and Jewelry.
New York: Sarah Crichton Books/Farrar, Straus & Giroux, 2009.
Foer, Extremely Loud & Incredibly Close. New York: Houghton Mifflin, 2005.
Hayles, Electronic Literature, p. 159.
Michiko Kakutani, ‘Boy’s Epic Quest, Borough by Borough’, The New
York Times Books (22 March 2005), http://www.nytimes.com/2005/03/22/
books/22kaku.html?_r=0 (accessed 15 January 2014).
DOI: 10.1057/9781137440402.0011
Nigel Krauth
Tim Adams, ‘Travels with the Kid Cartographer’, The Observer (3 May 2009),
http://www.theguardian.com/books/2009/may/03/reif-larsen-selected-
works-ts-spivet (accessed 4 January 2014).
Ginia Bellafante, ‘Map Quest’, New York Times Sunday Book Review (19
June 2009), http://www.nytimes.com/2009/06/21/books/review/Bellafante-t.
html?_r=0 (accessed 04 January 2014).
Henry Jenkins, Textual Poachers: Television Fans and Participatory Culture.
Updated Twentieth Anniversary Edition. New York: Routledge, 2013.
Ibid., pp. xxx–xxxi.
Ibid., pp. 154–155.
Ibid., p. xlii.
Robert Coover, ‘Literary Hypertext: The Passing of the Golden Age’, Keynote
Address, The Second Annual Digital Arts and Culture Conference (DAC ‘99),
Atlanta, Georgia (29 October 1999): http://www.nickm.com/vox/golden_age.
html (accessed 15 January 2014).
Ibid.
See Eastgate, ‘afternoon: a story, Michael Joyce’ (2011), http://www.eastgate.
com/catalog/Afternoon.html (accessed 15 January 2014).
Jason Nelson, Secret Technology (nd): http://www.secrettechnology.com/
(accessed 16 January 2014).
Kress, Multimodality, p. 147.
Ibid., pp. 170–172.
Kress, Literacy in the New Media Age, p. 170.
Laurence Sterne, The Life and Opinions of Tristram Shandy, Gentleman, New
York: The Odyssey Press, 1940 [1760–67], pp. 33, 227 and 471.
See Paul Éluard, Excerpt from Facile, photography Man Ray, PHLiT (2011
[1935]), http://phlit.org/press/wp-content/uploads/2011/12/facile.pdf (accessed
12 September 2013).
Mary Ann Caws, Surrealism, London: Phaidon, 2011 [2004], p. 128.
William H. Gass, Willie Masters’ Lonesome Wife, Normal, IL: Dalkey Archive
Press, 1998 [1968].
William H. Gass, ‘Designing the Tunnel’, Dalkey Archive Press website, Context
No. 18 (2008 [1995]), http://www.dalkeyarchive.com/designing-the-tunnel/
(accessed 18 December 2013).
Matthew Panzarino, ‘Rare Full Recording of 1983 Steve Jobs Speech
Reveals Apple Had Been Working on iPad for 27 Years’, The Next Web (2
October 2012), http://thenextweb.com/apple/2012/10/02/rare-full-recording-
of-1983-steve-jobs-speech-reveals-apple-had-been-working-on-ipad-for-27-
years/#!svWqp (accessed 18 January 2014).
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6
On the Art of Writing
with Data
Chris Rodley and Andrew Burrell
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Chris Rodley and Andrew Burrell
1.
In his short story ‘The Aleph’, Jorge Luis Borges introduces a poet, Carlos
Argentino Daneri, who receives his creative inspiration from a remark-
able source. In the cellar of his Buenos Aires house, Daneri possesses an
Aleph: a point at which all other parts of the world are visible simultane-
ously. The skeptical narrator of the story visits the basement to see the
Aleph for himself. Looking into a small iridescent sphere, he glimpses a
world of endless wonders:
I saw the populous sea, saw dawn and dusk, saw the multitudes of the
Americas ... saw clusters of grapes, snow, tobacco, veins of metal, water
vapor, saw convex equatorial deserts and their every grain of sand, saw a
woman in Inverness whom I shall never forget, saw her violent hair, her
haughty body, saw a cancer in her breast, saw a circle of dry soil within a
sidewalk where there had once been a tree, saw a country house in Adrogué,
saw a copy of the first English translation of Pliny ... 1
More than one commentator has noted the parallel between the Aleph
and the World Wide Web: another portal that allows access to a vast
realm of global data within the screen of a smart phone or a Google
Glass lens.2 We would like to draw a parallel with another part of
Borges’ story: the writer Daneri. Just as he viewed the conduit to the
world’s information as a source of poetry, so a number of today’s writers,
programmers and media artists are focused on exploring the literary
potential of Big Data. But unlike Daneri, who describes what he sees in
a turgid epic titled “The Earth”, these practitioners let the data stream
speak for itself.
One example is David Hirmes’s website The Aleph: Infinite Wonder/
Infinite Pity, a homage to the Borges story that displays a list of sights
from across the world which echo the passage above. But Hirmes’s
stream of marvels is not static like Borges’s text; it is an infinitely scroll-
ing list dynamically generated by searching Twitter and/or the Project
Gutenberg literature library for instances of the phrase ‘I saw’:
I saw a pregnant woman smoking. thats SO disgusting like why should
YOUR baby suffer because youre too selfish to quit for 9 fucking months ...
I saw ’twas she, but said no word, And silent fled into the night. I saw a
box of poptarts and it made me miss youth force ... I saw Lucien Bonaparte
brought out of the hall, where the latter assembly was sitting, by some
grenadiers, sent in to protect him from the violence of his colleagues. I saw
a whooping 2 fireworks tonight. Wooo ...3
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On the Art of Writing with Data
2.
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Chris Rodley and Andrew Burrell
either scrolling, like the zipper, or refreshing, like the Solari board.) Such
tools have become vital for sorting and making sense of the vast amounts
of digital information being produced each day. In such a context, it is
not surprising that literary works have begun to emerge which also sort
and make sense of data via dynamic text.
3.
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On the Art of Writing with Data
work And That’s The Way It Is, which projects live news feeds interwoven
with transcripts of broadcasts by Walter Cronkite onto a building at the
University of Texas at Austin.
Other, more intimate, works of data-driven literature invite close
rather than distant reading; they do not seek to conceptualise the data
stream as a whole, but to make sense of the flotsam and jetsam within
it. Daniel Howe and Aya Karpinska’s No Time Machine crawls the web
for variations of the phrase ‘I don’t have time for’ and combines them
algorithmically with other found text to construct a ‘poetic conversation’
about time.12 Missed Connections by Cristobal Mendoza fetched recent
posts from Craigslist.org’s Missed Connections RSS feed and removed
either all the functional words with little lexical meaning, or all the
content words. In asking readers to reconstruct these fragmented narra-
tives, it invited a comparison with the interrupted human relationships
of Missed Connections personal ads.13 And Bill Kennedy and Darren
Wershler’s Status Update replaced the subjects of social media updates
with the names of dead writers in a playful commentary on the banali-
ties of modern life.14,15
4.
A sense of playfulness often pervades works of data-driven literature. The
quality is especially noticeable in the recent rise of bots which harvest
digital information then reconfigure and rebroadcast it. As Leonardo
Flores has noted, bots have flourished as a field of creative practice since
2012, in line with the growing popularity of social media, the availability
of Big Data (and APIs which allow it to be easily manipulated), and the
prevalence of distant reading as a strategy in the digital humanities.16
(Flores wonders whether the technique of data-mining online text might
be considered a kind of ‘distant writing’.17)
Some popular bots reconfigure online text into traditional poetic
forms. Ranjit Bhatnagar’s Pentametron searches Twitter for lines which
fit iambic pentameter, then composes them into rhyming couplets.18 In a
similar vein, the New York Times’ Times Haiku turns excerpts from the
newspaper’s archive into haiku. Another variety of bot mashes up differ-
ent sources of data. Darius Kazemi’s Twitter bot Two Headlines remixes
headlines from Google News to create dispatches from a dystopian world
in which corporate brands wield greater power than nation states19 – for
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Chris Rodley and Andrew Burrell
example, ‘Google to buy Syria in $3.2 billion deal or ‘US has concerns
about Pizza Hut-Russia oil-for-goods swap reports’. Mark Sample’s Walt
FML Whitman Twitter bot mashes up excerpts from Walt Whitman with
disgruntled tweets that include the hashtag #fml, while anonymous
Twitter bot KimKierkegaardashian mixes the sayings of Kierkegaard with
the tweets of Kim Kardashian. Bots which interact with the reader’s
own data are especially popular. What Would I Say?, created by a team
at Princeton’s annual hackathon, uses Markov algorithms to generate
customised Facebook status updates based on the user’s social media
output; That Can Be My Next Tweet! does the same for Twitter users.
All these examples offer readers the pleasure of discovering serendipi-
tous meaning and personal resonance within data generated by algorith-
mic and aleatory processes; as such, they follow in the tradition of Flarf
and spam poetry from the early 2000s, two early forms of data-driven
writing. These works often function both at a poetic level and simultane-
ously as diversions, jokes, or games. Acknowledging the unclassifiable
nature of such projects, Darius Kazemi places his bots on his website
under the heading ‘Weird Internet Stuff ’.
5.
One exciting aspect of data-driven literature is watching how practition-
ers deal with the challenge of representing large amounts of real-time
textual data in dynamic ways, and seek alternatives to the established,
twentieth-century techniques of scrolling and refreshing.
Some works have developed novel user interfaces, such as We Feel
Fine or Lot Amorós’s Massive Comprehension Machine, which let readers
traverse the divergent semantic networks of the Israeli and Palestinian
media. Others have fabricated new physical environments and platforms.
Chiara Passa’s video installation Talking in String envelops the audience
in a cylinder of swirling tweets. Ben Rubin, Mark Hansen, and Jer Thorp
have created a ‘data chandelier’ that hangs over a bar in a New York City
theatre and displays recombined quotes from the plays of Shakespeare.20
Yet others have devised novel ways to integrate data into familiar
digital environments. In The Impermanence Agent, by Noah Wardrip-
Fruin, Brion Moss, Adam Chapman, and Duane Whitehurst, a shadowy
narrator known as the Agent wrote a story in a small browser window;
the Agent’s tale was personalised for each reader by incorporating text
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On the Art of Writing with Data
and images from the web pages they clicked on.21 The application News
Reader, by Noah Wardrip-Fruin, David Durand, Brion Moss, and Elaine
Froehlich, progressively altered Yahoo.com news stories by interpolating
reports from the alternative press. The Firefox extension Tumbarumba,
by Ethan Ham and Benjamin Rosenbaum, was designed to insert frag-
ments of short stories into web pages, inviting readers to discover the
fictional incursion.
New ways of interacting with data, including through virtual and
mixed reality environments and mobile media devices, will no doubt
emerge shortly.22 Perhaps literary practitioners will overcome the chal-
lenge noted by Borges of depicting masses of simultaneous information
in the spatially, temporally successive medium of text.23
6.
Data-driven literature clearly has much in common with conceptual
poetry, which is often created by sourcing and processing found text. The
leading theorist of conceptualism, Kenneth Goldsmith, has described
himself as a ‘word processor’ and his technique has been likened to
filtering an online ‘flow’ of information.24 Marjorie Perloff has compared
the conceptual poet to a programmer who constructs and tends a writ-
ing machine.25 Both data-driven and conceptual writing seem driven by
the urge to make sense of the surfeit of information in the digital age. As
Goldsmith writes: ‘[F]aced with an unprecedented amount of available
text, the problem is not needing to write more of it; instead, we must
learn to negotiate the vast quantity that exists.’26
Some examples of data-driven writing clearly fit within the conceptu-
alist tradition. Examples include many of the entries in the 2013 genera-
tive writing competition NaNoGenMo, which used data harvested from
disparate sources – Twitter, online dream diaries, fan fiction, writers’
biographies, and Homer’s Iliad – to create 50,000 word novels that are
unlikely ever to be read in full. In a similar vein, artist Sean Raspet has
written a novel composed entirely of CAPTCHA test results transcribed
by Mechanical Turk workers.
Yet most data-driven works do not sit comfortably under the concep-
tualist umbrella. Usually, the text is designed to be read – either with a
close or distant reading posture – and not merely considered as a con-
ceptual object. Data-driven practitioners usually do not abjure authorial
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Chris Rodley and Andrew Burrell
creativity, but write imaginative code to find, sort, and display the data
stream in novel ways. Indeed, they could be said to be developing a new
poetics of search, a form of (meta-)writing with code that is in no sense
uncreative. Many works freely remix appropriated data with other found
text or traditionally authored content for maximal (not minimal) expres-
siveness. Also, most data-driven works do not situate themselves within
the context of traditionally published literature. They are not ‘distinctly
analog’;27 they are born digital. Unlike conceptualists, data-driven writers
adhere to Ezra Pound’s modernist pledge to ‘make it new’ rather than
subvert it.28
Another characteristic of data-driven literature is that it returns
unpredictable results in real time; those who write with live data have
little advance knowledge of what the content of the final work will be. In
this sense, it is similar to the constraint-based writing of conceptualists,
which also can lead to unexpected results. However, the process is very
different from the considered curation that underlies much conceptual
writing, from Vanessa Place’s Statement of Facts to Goldsmith’s Seven
American Deaths and Disasters. Perloff has described conceptual poetry
as the art of ‘moving information’, a term that captures both how the
writer moves information around and also the power of that informa-
tion to move readers.29 In contrast, data-driven literature might be better
described as motile information: once the code is in place, the stream
writes itself.
This hands-off nature of data-driven literature means that it offers the
possibility of creating a more radical form of the heteroglossic discourse
recognised by Mikhail Bakhtin. For in data-driven literature, the author
does not merely ventriloquise the voices of others but lets them speak
in their own tongues. Sometimes, this can allow for unexpected or mar-
ginalised voices to be heard. On viewing the installation Listening Post
just after the demonstrations against the looming Iraq War, one critic
remarked on being startled by the appearance of the phrase ‘I am a
Muslim and am afraid of nothing’ upon one of the screens.30
Other data-driven literature projects explicitly invite readers to
add their own voices to the work in an act of co-creation. Jeff Crouse’s
Interactive Frank project asked the user to write a sentence then searched
the web for relevant text in order to generate a story. Our own work
Enquire Within Upon Everybody, displayed above a public plaza in sub-
urban Sydney, depicted a conversation with the Internet hive mind in
which crowd-sourced answers were generated from the data stream in
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On the Art of Writing with Data
7.
Finally, perhaps most importantly: writing with data is also a tool for
thinking about and critiquing the hegemonic forces that control, moni-
tor, and police the Internet’s information portals. While data surveillance
and accumulation has long been the prerogative of corporations and
governments, it has massively expanded in scope as digital technology
has matured. Access to data is mediated and often tightly controlled by
the portals’ gatekeepers. The access points that do exist are therefore
important sites of creativity for artists and writers who wish to explore
issues raised by data in today’s digital Enlightenment, from privacy to
the commodification of online text.
The latter issue is the focus of John Cayley and Daniel Howe’s impres-
sive installation, Common Tongues. At the heart of the work is text-reading
software of their own design. The program scans a section of the novel
How It Is by Samuel Beckett, highlights short phrases and then searches
for appearances of these fragments in other contexts across the corpus of
the web. Beckett’s writing, notorious for being tightly controlled by his
estate, is therefore read in the vernacular of ordinary people.32
According to the artists, the work is meant in part as an act of resist-
ance against the forces that control information and are fencing off our
‘linguistic cultural commons’. They write: ‘Paradoxically we use the same
mechanisms of big software that are, as we speak, enclosing language,
in order to find the words of an authorised text where they are still, if
only momentarily, associating freely.’33 In creating the work, they faced
technical challenges that confront many of those who use data creatively:
the gatekeepers of information impose strict limits on automated search
processes. We agree with Cayley that creative artists should reserve
the right to push those limits; as he writes: ‘it seems as if we are simply
retrieving access to our own linguistic culture.’34
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Chris Rodley and Andrew Burrell
8.
Notes
Jorge Luis Borges, The Aleph and Other Stories, p. 130.
David M. Levy, Scrolling Forward: Making Sense of Documents in the Digital Age,
p. 202.
David Hirmes, The Aleph (online).
Mark Hansen, ‘Data-driven Aesthetics’ (online).
New York Times Timeline 1911–1940 (online).
Amy Norcross, ‘Motograph News Bulletin Debuts in New York City’
(online).
N. Katherine Hayles, Electronic Literature: New Horizons for the Literary, pp. 5–30.
Holly Dupej, Next Generation Literary Machines: The “Dynamic Network
Aesthetic” of Contemporary Poetry Generators, pp. 112–144.
Noah Wardrip-Fruin, Five Elements of Digital Literature, p. 41.
Ibid., pp. 47–48.
Jonathan Harris and Sep Kamvar, We Feel Fine: Methodology (online).
Daniel C. Howe and Aya Karpinska, No Time Machine (online).
Cristobal Mendoza, Missed Connections (2007) (online).
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On the Art of Writing with Data
References
Borges, Jorge Luis, Labyrinths. Melbourne: Penguin Books, 1970.
Borges, Jorge Luis, The Aleph and Other Stories. Melbourne: Penguin
Books, 2004.
Cayley, John, ‘Writing to Be Found and Writing Readers’, Digital
Humanities Quarterly, 5(3), http://digitalhumanities.org/dhq/
vol/5/3/000104/000104.html20Writing (accessed 3 July 2013).
Cayley, John and Howe, Daniel C., Common Tongues: Technical Notes, http://
elmcip.net/creative-work/common-tongues (accessed 5 July 2013).
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Chris Rodley and Andrew Burrell
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On the Art of Writing with Data
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7
The Design of Writing:
29 Observations
Kathryn Millard and Alex Munt
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The Design of Writing: 29 Observations
1.
2.
3.
There has been much discussion about the implications of digital technolo-
gies for reading and publishing via new platforms such as tablet computers
and e-book readers. By contrast, there has been relatively little discussion
about shifts in writing practices as a result of these technologies and proc-
esses. Media theorists Gunther Kress and Theo van Leeuwen identify a drift
towards multimodal texts, stressing that ‘most texts now involve a complex
interplay of written text, images, and other graphic or sound elements’.2
4.
The word text derives from the Latin word textus, to weave.
5.
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Kathryn Millard and Alex Munt
6.
7.
‘We may have books that we watch, and television that we read.’6
8.
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The Design of Writing: 29 Observations
9.
10.
11.
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Kathryn Millard and Alex Munt
12.
13.
14.
Ross Gibson’s book 26 Views of the Starburst World (2012) offers a set
of refracting views about the English astronomer William Dawes in
Australia.
Arriving in Australia in 1788, Dawes soon trained his telescope on the
southern skies. He exchanged knowledge and ideas with the traditional
landowners, the Erora people, while keeping track of scientific discover-
ies in Europe. Gibson described his approach to writing Dawe’s story as
fractural. It was inspired by a number of visual media artefacts including
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The Design of Writing: 29 Observations
15.
‘The spaces in a segmented essay are like the blackouts between scenes
in a motion picture, like the fade-out/fade-in, the imageless transition
between disparate sequences of images, the slow dissolve that introduces
a flashback, the crosscutting to parallel events ... This is what the spaces
say.’18
16.
In his manifesto for the ‘post-future’ novel, Jeff Noon challenges British
writers to explore the fluid potential of hybrid texts. He asks: ‘What are
the prose equivalents of the tracking shot, the hyperlink, the remix, the
freeze-frame?19’
17.
In 2012, Scottish writer Ewan Morison published a collection of stories
about shopping malls combining fiction, analysis, anecdote, reportage,
and collage. Morrison, who had previously published several novels,
described Tales from the Mall (2012) as an attempt to explore telling
a number of inter-related stories.20 ‘They are laid out according to the
structure of a mall map, each “story” is interconnected with every other
(they are all set in different stores) and they are all linked with factual
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Kathryn Millard and Alex Munt
18.
19.
While the memory palace system of remembering is relatively well
known, the notae system is less so. In the Middle Ages, readers were
advised to break a text into short segments and mark important pas-
sages with a note. Personal systems of notation were recommended as
most likely to fix the text in one’s mind. Some passages could simply be
marked ‘pictura’, indicating that the reader had matched a word-image
to a passage of text. The verb tractare, to draw out, was used to describe
the process of pulling out the meaningful associations in a text and com-
mitting them to memory.23 Equally, composing a text could be described
as a method of tractandum. A writer begins by collecting all the materials
relevant to a theme or subject and mentally filing them away along with
any networks of associations. W. G. Sebald’s composition method of
‘drawing out stories from images’ could be termed tractandum. A method
of writing more and more relevant to digital spaces and our print-plus
culture.
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The Design of Writing: 29 Observations
20.
21.
22.
Tao Lin’s Tapei has been described as a ‘social media novel’ in that its
form resembles a piece of social media. Lin’s autobiographical book,
informed by countless hours spent on Tumbler, Twitter, Gmail, and
Gawker, is written in a style that is half journalese and half journal
entry. Ian Sansom considers that Tapei adopts the tone of a blog in its
‘desperate desire to connect with the reader’.26 It is just one example of a
contemporary novel whose subject and form are heavily influenced by
its author’s online presence.
23.
‘In The Writing Life (1989), [Annie Dillard] describes the places and spaces
in which she wrote several of her books. Nearly always, the locations are
remote and isolated, and the physical spaces are spartan ... When I recall
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these accounts, I always think: I could never write under such condi-
tions. For better or worse, I need the constant hum of connection and
contact with other humans and the cultural artefacts they create – books,
essays, images, sounds, and, very importantly, the Internet – in order to
be able to write. What this constant contact provides is the possibility at
all times – both in the preparatory stages before writing, and during the
writing process itself – of encountering something new and useful at any
instant, of being struck at any moment by a new fascination that might
quickly find its way into the writing.’27
24.
Art curator and writer Hans-Ulrich Obrist (2011) describes his approach
to the book as the ‘production of reality conversations’. A Brief History
of Curating tells the hidden history of curating by way of a patchwork of
interview fragments. With over 2,200 hours of recorded interviews accu-
mulated since 1991,28 Obrist has hijacked the book form as an archive,
documenting his ongoing interviews with writers, artists, architects,
filmmakers, and scientists. The Interview Project, Interview Marathons
and The Conversation Series capture an ‘infinite conversation’ in book
form.29
25.
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26.
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27.
28.
29.
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Notes
Richard Koman, ‘Remixing Culture: An interview with Lawrence Lessig’,
http://www.oreillynet.com/pub/a/policy/2005/02/24/lessig.html (accessed 4
August 2013).
Gunther Kess, and Theo van Leeuwen, Reading Images: The Grammar of Visual
Design, 2006, 17.
Stephen Apkon, www.theageoftheimage.com (accessed 4 August 2013).
Stephen Apkon, The Age of the Image: Redefining Literacy in a World of Screens, 33.
James Elkin, The Domain of Images, 2001, 82–83.
Kevin Kelley, ‘Reading in a Whole New Way’, Smithsonian, July–August
2010. http://www.smithsonianmag.com/specialsections/40th-anniversary/
Reading-in-a-Whole-New-Way.html (accessed 4 August 2013).
Lise Patt and Christel Dillbohner, Searching for Sebald: Photography after W. G.
Sebald, 2007, 104.
W. G. Sebald, The Emigrants, 1996, 14–16.
David Shields, Reality Hunger: A Manifesto, 2010.
Douglas Rushkoff, Present Shock: When Everything Happens Now, 2013, 2.
Ibid., 6.
Lawrence Lessig, Remix: Making Art and Commerce Thrive in the Hybrid
Economy, 2007.
Alexandra Alter’ Are We Blowing up the Book?, Wall Street Journal, 20
January, 2012, http://online.wsj.com/article/SB10001424052970204468004577
169001135659954.html (accessed 4 August 2013).
Katherine Boo, Behind the Beautiful Forevers: Life, Death and Hope in a Mumbai
Undercity, 2012.
Janet Maslin, ‘All They Hope For is Survival’, New York Times, 30 January
2012. http://www.nytimes.com/2012/01/31/books/katherine-boos-first-book-
behind-the-beautiful-forevers.html (accessed 4 August 2013).
Paul Schrader, ‘Beyond the Silver Screen’, The Guardian, 19 June 2009, http://
www.theguardian.com/film/2009/jun/19/paul-schrader-reality-tv-big-
brother (accessed 4 August 2013).
Ross Gibson, 26 Views of the Starburst World, 2012, e-book.
Robert Root, ‘This Is What the Spaces Say’, 2001. http://www.chsbs.cmich.
edu/robert_root/background/Spaces.htm (accessed 4 August 2013).
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Jeff Noon, ‘How to Make a Modern Novel’, The Guardian, 10 January 2001. http://
www.theguardian.com/books/2001/jan/10/fiction.film (accessed 4 August 2013).
Ewan Morrison, Tales from the Mall, 2012, e-book.
Sam Jordison, ‘Not the Booker Prize 2012 Tales from The Mall by Ewan Morrison’,
The Guardian, 11 September 2012. http://www.theguardian.com/books/2012/sep/11/
not-the-booker-prize-ewan-morrison (accessed 4 August 2013).
Tom McCarthy, Transmission and the Individual Remix, 2012 Loc. 43 e-book.
Mary Carruthers, The Book of Memory: A Study of Memory in Medieval Culture,
2008, pp. 135–137.
Jeff Noon, The Post-Future Novel, 2001.
Andrea Pitzer, ‘Megan Prelinger on Databases and Visual Narrative’, Nieman
Storyboard, 3 June 2010. http://www.niemanstoryboard.org/2010/06/03/
megan-prelinger-on-databases-and-visual-storytelling-“i-felt-smarter-like-
i’d-really-learned-something-about-the-material”/ (accessed 4 August 2013).
Ian Sansom, ‘Taipei by Tao Lin –Review’, The Guardian, 4 July 2013. http://
www.theguardian.com/books/2013/jul/04/taipei-tao-lin-review (accessed 4
August 2013).
Girish Shambu, ‘Disillusions: What Keeps a Writer Writing?’, Special Affects,
University of Pittsburgh, 13 May 2013 http://www.fsgso.pitt.edu/2013/05/
disillusions-writing/ (accessed 4 August 2013).
Hans-Ulrich Obrist, Project Japan: Metabolism Talks ... , p. 18.
Ibid.
Chris Ware, Building Stories, 2012.
Isaac Cates, ‘Comics and the Grammar of Diagrams’, in David Ball and
Martha Kuhlman (eds), The Comics of Chris Ware: Drawing Is a Way of
Thinking. Jackson: University of Mississippi Press, 2010, 90–105.
Thomas Bellerman, ‘Chris Ware: A Sense of Thereness’, Mono Kultur 30,
Winter 2011/12, 8.
See Errol Morris, Believing is Seeing: Observations on the Mysteries of
Photography, 2011.
Barrie Tullet, ‘Will the New El Lissitzsky Please Stand up?’, Eye Magazine, 16
June 2010. http://www.eyemagazine.com/blog/post/electro-library-dreams
(accessed 4 August 2010).
Ted Giaio, The Rise of the Fragmented Novel, 17 July 2013. www.fractiousfiction.
com/rise_of_the_fragmented_novel (accessed 4 August 2013).
Robert Darnton, The Case for Books: Past, Present and Future, 2009, xv.
References
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Part III
Journalism: Estate 4.0
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8
Storytelling in the Digital Age
Garry Linnell
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The key words are ‘emotional impact’. When was the last time someone
read a story on a tablet, in the paper, or on a PC and actually felt some-
thing stirring? Many I suspect will struggle to come up with an answer.
That is a failure on our part. Too often we serve up the facts but we don’t
provide a context, particularly an emotive context.
The standard stock phrase for journalism is ‘just the facts please
ma’m’. But ‘just the facts’ is not good enough anymore. They are a given.
The importance of engaging with the reader was brought home to me
again recently. We are in the midst of an unprecedented upheaval in our
newsrooms. In recent months we have basically turned them upside
down, redefining the roles of editors, reporters, and artists. We are also
reshaping the way we interact with our audiences through our storytell-
ing. With our live blogging we can almost instantaneously carry reader
comments, using their advice and information to shape the story as we
go. We also pay a great deal of attention to what they want to read and
see. Thirty years ago, when I started out, we decided what they wanted
to read and see.
In 2013 we also turned our broadsheet newspapers, the 181-year-
old Sydney Morning Herald and The Age in Melbourne, into compact
size. We don’t use the word ‘tabloid’: we banned the T-word. We call it
‘compact’. Research has shown us that our readers don’t like the word
‘tabloid’ in association with the Herald. We also put up a metered sub-
scription model (we don’t use the P-word either – Paywall) around our
digital products. In the old days when we journalistic story-tellers were
the lords of the realm and controlled which facts would be dispersed
every day, we simply would have undertaken an exercise like making
our newspapers compact with little research and maybe even a lesser
understanding of the needs and wants of our readers. These days it is
different.
The importance of emotive storytelling was underlined to me in a
room almost resembling a scene from The Matrix. Dozens of long-time
readers and a few casual buyers off the street had helmets placed on their
heads with 27 connections which could read their brain functioning. For
the first time in more than 30 years, I could actually watch how people’s
brains light up when they sat and read our newspapers. This was a world
first for newspapers; television, particularly in the United States, uses it
frequently. The good news for us in this neuro-testing was that people
were more engaged with the compact version than with the broadsheet.
They were far more engaged with stories that had a human element.
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That’s hardly breaking news. Sometimes you have to re-learn old truth: a
person is better than a chart.
We are all storytellers, and we all weave our narratives and commu-
nicate with each other by sharing stories. My point is that storytelling
is going to make a comeback in the digital age. Consider the reading
audience out there; this is a snapshot of the media world I know. Nearly
19 million newspapers are bought by Australians each week; seven
of the top ten Australian news websites are owned by old-style news-
paper publishers; 13 of Australian tablet users are already paying to
read newspapers; Australians have downloaded more than 2 million
newspaper-brand apps in the past 18 months; and The Age and Sydney
Morning Herald tablet apps, which have won international awards, have
been downloaded one million times.
Even though these are very early days, we are already seeing some
fascinating trends in how people read our stories and download our
videos. The lesson for us is that we have to be better at it than at any
other time in the past, because the audience demands it. The desire of
people for stories is bigger and larger than any time in the past. Because
of the ever-shifting technology changes and the multitude of publishing
platforms that have arisen, the heart of what we do is easily and often
forgotten. As part of that research we have conducted into turning these
newspapers into compact size, we have also conducted eyeball-tracking.
This is where a camera follows a human retina following a newspaper
page. I saw so-called hard news stories – the ones experienced journal-
ists love so much, just the facts – read for a paragraph or two, before the
reader lost interest and then moved on.
A reader can be represented by an inverted pyramid. They all start
reading the story but very quickly they fall off, line by line, paragraph
by paragraph – like a 200-metre race with Usain Bolt. But when you see
it happening on video you are reminded why we all need to be better at
storytelling. The name of the game for any author is holding the reader.
Hollywood script writers and directors are the best at it, particularly the
new generation of HBO writers and directors with HBO. Quite often
they use neuro – and eye-tracking. They plot their tales by the second,
managing to insert a mini climax just where you need it. They have
become the masters of storytelling. Journalists need to get better at doing
this.
It is not enough to shrug and say that the readers are time-poor. We
know that when something is good the readers will stay. It has to be more
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Storytelling in the Digital Age
to the changes going on in the world around us. So now those changes
are happening very quickly. We are currently running four projects now
which many businesses would run over two years. We are doing them
over six months.
Our newsrooms are unrecognisable. Our reporters are now based in
topic areas. We have breaking news teams that start at 5 a.m., picking
up leads from overnight. The morning breaking news team in Canberra
have usually filed one or two video reports online by 8 a.m., as the
audience arrives in office towers around the country. Breaking news is
tweeted with links to the stories they just filed to our online sites. Social
media producers are curating this waterfall of content and pushing it out
on Facebook. Others are directing our mobile apps, embedding links for
the readers to our live blogs.
Journalists, even a year ago, would not even tell their editor till late
in the day if they found an interesting story. This was in order to keep
it for the next day’s paper to get the best page for it. Now the journalists
simply file their stories in order to break it first. The editors lie at the
heart of this matrix, making calls by the minute whether to run a story
and video package online, or whether to hold it for the papers and tablet
editions. Let me provide an example.
The superstorm Sandy in the United States was one of most antici-
pated live breaking stories in 2012. We previewed the storm on the front
pages of our papers around the country on Tuesday 3rd October. Then as
our online audiences started logging in after 7.30 or 8 in the morning, we
started a live blog that was anchored by a team of editors in Melbourne
and Sydney, and fed by reporters around the globe. The key to this how-
ever was social media input: photographs from Instagram, updates from
Twitter, forecasts, and alerts coming in from Facebook and stories about
people and their struggles. Then the fake photos started circulating on
the web very quickly. This became an engaging secondary story for us:
the web audience love that sort of story. At around 10 a.m. we changed
our headline, as we often do, and traffic jumped accordingly, reaching
a peak at around 1 p.m., as lunchtime office workers logged in to fol-
low New York’s predicament. By the end of the day this one blog had
garnered almost 2 million hits, boosted by huge social media traffic.
You can’t get mesmerised by numbers – but sometimes I do. It is
something we do on breaking political news. The 2013 misogyny debate
involving then Prime Minister Julia Gillard was covered on our blog
The Pulse. That received over a million hits. This was pleasing, from
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our point of view, as there has been some scepticism over the years that
online readers will ever engage with deep, worthy national affairs topics.
This example shows that if you touch the right nerve, online readers will
get involved and will spread the news about it. The live blog about the
re-election of President Obama generated 2.5 million hits; there was also
over a million views of his acceptance speech.
What is critical in all this is originality. In a vanilla world you need
some flavours. In a sea of mediocrity and an overabundance of infor-
mation, you need voices and styles that make you pause and think and
make you want to read or see more. Another pleasing thing we see with
our online audience is that people like Ross Gittins, our economics com-
mentator and probably one of our most revered columnists. He has a
huge following online, particularly among educationalists and students
who have all made the change to online.
One of our major battles at the moment is transferring our print audi-
ence and taking them with us online and into the digital world. At the
moment we have about a 15–20 crossover: that is, the people who read
print who also read online. Clearly we have very different audiences on
all platforms. Our digital audience overall is younger, more educated
and far more affluent than our print audience. This is where we hope the
dollars will be down the track, if we can come up with a model that will
pay for the journalism.
We journalists were once the kings of scarcity. We were just like the
music labels. We controlled the flow of breaking news, determining what
was fit to publish. In many ways we still do, but now there is a churning
sea of news and information. The need to get it right and be the first to get
it right, and tell it in more interesting ways, is now becoming extremely
important to all of us. Digital storytelling resembles a cannibalising orgy.
Content farms have sprung up all over the internet, particularly over the
last five years. They scrape, retrieve, and then realign, re-skin, and re-tell
other people’s stories as soon as they are posted. It’s an endless factory of
recycling, a snake devouring its own tail.
In a world like this, originality has become more important than ever.
I like to use Fifty Shades of Gray this around the office as an example:
clumsily written, hackneyed, nothing but soft porn for middle-age
women. But it was fresh, new, and different. If you walked into a book-
store you saw racks and racks of direct copies. Within six months the
market was flooded with 25–30 new titles which all looked exactly the
same as Fifty Shades.
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Garry Linnell
every day, and sometimes we journalists are bad at quoting people, run-
ning long slabs that are meaningless. Our journalists have to get better –
they have to develop a better ear for dialogue, like novelists. That is a
much better way of engaging the reader than just presenting a massive
grey type.
When I was working at the Bulletin, I asked Kerry Packer, ‘What do
you want to do with the Bulletin? It’s losing 3.5 million dollars a year. It’s
a financial basket case, but I know you love it. Do you want it to break
even? I don’t know how I will do that without losing all the staff ’. He said,
‘Just make ‘em talk about it.’ Kerry Packer wasn’t a journalist. But he had
a great instinct for what the average person out there wanted and what
drove them. At one stage he asked, ‘What do you think people out there
get paid?’ I replied, ‘About $48–50,000.’ He said, ‘Well I don’t know how
they survive on that.’ His instincts were spot-on. And that phrase ‘Just
make ‘em talk about it’ has always stayed with me, has always resonated.
When I am talking in the newsroom with our journalists, I always say
that this is one of the guiding principles of what they do. Are the readers
talking about what you do, in a good way? Not ringing up about factual
errors – but actually talking about it? It has to be the underlying principle
in any form of storytelling.
Notes
Roy Greenslade, ‘The Wisdom of Shorter Political Soundbites’, at http://www.
guardian.co.uk/media/greenslade/2011/jan/04/newspapers-us-press-publishing
(accessed 9 July 2013).
Daniel H. Pink. A Whole New Mind: Why Rightbrainers Will Rule the Future.
New York: Riverhead Books, 2005, p. 3.
Michael Schudson, The Sociology of News (2nd edn). New York: W. W. Norton,
2005, p. 205.
References
Pink, Daniel H., A Whole New Mind: Why Rightbrainers Will Rule the
Future, New York: Riverhead Books, 2005.
Schudson, Michael, The Sociology of News (2nd edn). New York: W. W.
Norton, 2005.
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9
Reading and Writing the
News in the Fifth Estate
Jennifer Beckett and Catharine Lumby
The Western world will remember 15 April 2013 as the day two bombs
detonated in Copley Square, Boston, at the finish line of the Boston
Marathon, killing three people and injuring hundreds. It is also the day
that brought into stark relief the manner in which Twitter has changed
the face of breaking news coverage.
There are, of course, precedents for the increasingly dominant role
social media plays in the way news is written and read. The example most
often cited is the role it played in the Arab Spring uprisings, particularly
the protests in Syria and in Egypt’s Tahrir Square. In countries such
as Egypt and Syria, where everyday freedom for the press is curtailed,
reporting on such events for the local news agencies is fraught with dan-
ger. In events such as these, foreign journalists are often subject to severe
restrictions and may even be ejected – as occurred in Syria in 2011 – to
ensure control over information.1 Social media was a portal that allowed
ordinary people caught up in extraordinary events to communicate with
the outside world and give on-the-ground coverage that journalists were
unable to provide.
Twitter coverage of the Boston marathon bombings and the sub-
sequent gun battle culminating in the capture of two suspects, one of
whom died, arguably had the same impact on the coverage of breaking
news in the US domestic sphere. As one commentator observed:
The two bombs that exploded during Monday’s Boston Marathon set off
a simultaneous and sometimes just as chaotic mad dash for reliable infor-
mation. The second the news showed up on Twitter feeds, those of us who
still reach for TV remotes in such events were left to wonder why it was
taking so long for the news to show up on CNN, MSNBC, Fox News and the
broadcast networks ... 2
Stuever went on to sound a note of caution about the live feed that is
Twitter. ‘News, both as a phenomenon and a commodity, must now
travel faster than it can be verified.’3
This impact of social media on the way news stories are written is still
an emergent phenomenon and it is important to avoid the temptation to
either overstate or underestimate its influence.
The modern newsroom retains many similarities with newsrooms
before the internet. Stories still need to be completed in line with pub-
lication and air schedules and they must be clear, concise, and accurate.
But the job of a journalist is no longer complete when they file. The con-
vergent media era means that a journalist now has the task of creating a
story that is both modular and easily customised for different mediums.
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A radio piece on the web, for instance, may include a longer version of
an interview and perhaps a video and photographs taken by the journal-
ist at the time. The mainstream media no longer produce media content
that is specific to a given medium. The newspaper industry, for example,
has shifted from a print focus to one where ‘journalists are expected to
enrich the reader’s experience by adding audio, video, photos, and other
types of visual data to text-based stories’.4 Online print media content
often differs markedly from the content readers encounter in their print
or tablet editions of the paper and is distributed in unpredictable ways
through social media.
The convergent media era is perhaps best defined as an era in which
the boundaries between media silos have collapsed and content moves
horizontally across multiple platforms rather than vertically from the
producer to the media consumer.5 It is an era in which the distinction
between professional journalists and ‘amateurs’ is blurring and where
mainstream media frequently draws on source material generated by
media users themselves. In this chapter, we explore the ramifications of
these changes and of the role of social media for how we conceive of news
and how we understand the process of ‘writing’ and reading the news.
The rise of social media has not only given ‘amateurs’ a platform for pro-
ducing and distributing their own content, it has equally drawn main-
stream journalists outside the gates of their professional castles and into
the chaotic information traffic of social media. All mainstream media
organisations in Australia now maintain an official social media presence
and many journalists are themselves prominent on social media sites.
Social media, in particular Twitter, allows journalists to reach a wider
audience, to promote their ‘brand’ and their stories, to ‘converse’ with
a broad range of publics, and to break news faster than the newsroom
schedule allows.
This new ability to keep a story moving on a minute-by-minute basis
also extends to the use of live blogging, notably in areas such as political,
legal, and sports journalism as well as in the coverage of disasters.6 But does
a constant flow of information make for good news? Can it really add to
the story and what does it mean for accuracy? Even as Twitter was igniting
with news and rumour as the hunt for the bombing suspects was underway,
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Jennifer Beckett and Catharine Lumby
pundits were already debating the role social media now plays in the way
news is written. Writing in Slate, Farhad Manjoo advised people following
breaking news to run to their television and ‘make sure it’s securely turned
off ’. The next thing they should do is to ‘pull out your phone, delete your
Twitter app, shut off your email ... [and] unplug your PC’.
Manjoo, who is Slate’s technology columnist, was making the point
that new technologies make it possible to follow breaking stories too
closely, leaving a gap between facts and comprehension. The useful
distinction, he argued, isn’t by medium. The issue with any live news
coverage is that:
What ends up filling that gap is speculation. On both Twitter and cable,
people are mostly just collecting little factoids and thinking aloud about
various possibilities. They’re just shooting the shit, and the excrement ends
up flying everywhere and hitting innocent targets.7
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Reading and Writing the News in the Fifth Estate
and then Fox News talks about it, and all of a sudden something that has
absolutely no basis in fact becomes part of a story.’10 A decade ago, it was
only the dedicated 24 news channels, of which CNN was the pioneer,
which covered news around the clock. Today, all journalists are under
pressure to get news into the public domain as quickly as possible, and
this inevitably results in news that is reactive and prone to error.
There is, of course, another side to the social mediatisation of news.
Social media has allowed voices that would otherwise have been stifled
to be heard, and stories that might have been ignored to get an airing.
So great was the flow of social media reporting during the Arab Spring
uprisings that both the Syrian and Egyptian governments acted to cur-
tail internet access and to trace the IP addresses and accounts of those
involved in the campaign.11 As the Daily Mail reported at the time, in
Egypt the internet was shut down on 28 January 2011. In response, hack-
ers set up systems to bypass the state controls, and social media users
from all over the world began to work together, forming user chains, to
ensure that information still got out.12 Indeed, special phone numbers
were set up, allowing protesters to call and leave information to be trans-
lated and then tweeted or blogged for an international audience.13 As well
as this, international news agencies used social media to follow the story
and to connect with the leaders and others involved in the uprisings,
using the private messaging capacities of Twitter and Facebook to set up
interviews.14
While some of the people tweeting, blogging, and videoing scenes
of the protests with smartphones were local journalists, or in many
cases, journalism students, many were ordinary citizens who had taken
on a reporting role in the crisis. The term ‘citizen journalist’ emerged
in the first decade of the twenty-first century to describe the growing
participation of media users in media production. As Axel Bruns notes,
citizen journalism at its best is focused ‘not on the mere provision of
“facts” as determined by a small group of journalists and editors, but
instead highlights the discursive, dialogic, and even deliberatory nature
of engagement with the news.’15 Bruns argues that citizen journalism can
form a viable alternative to mainstream news sources and offer multiple
perspectives on stories that professional outlets package reductively and
even ideologically. What has been less examined is the question of how
citizen journalism is altering the news-writing and story-telling practices
of professionals. Citizen journalists are not simply alternative sources of
news; their practice is increasingly changing the way journalists, editors,
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walks of life and from all different political points of view, I wanted that
space to be safe, and I felt I could guarantee safety by being very open about
what my beliefs are, and publishing genuine criticisms of my beliefs and my
opinions and my facts. I think the reader in the end trusts that more than a
journalist who’s pretending to be objective. (Deitz 2010, 105)
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Reading and Writing the News in the Fifth Estate
and, as noted above, individuals who curate news into digests, the prac-
tice itself could be considered a professionalisation of news consumption
behaviours by the public. While daily news and current affairs broadcasts
and papers still run to a publication schedule, we – the users – are now
able to readily sift through the news, choosing and storing stories to
read, watch, or listen to on our own news schedule. Further, the archival
nature of the web allows us to re-read, re-watch, and re-listen to stories
that we find interesting or which may have relevance to a new news item.
Indeed, a common feature on most news sites these days is the ‘relevant
stories’ that accompany content. In some instances these may be links
to stories that are years old; for example, a recent story on Indonesia’s
Lapindo ‘mud volcano’, run on the ABC’s Correspondents Report radio
program and posted on its website, includes links to stories dating back
to its first appearance in 2007.21
While self-curation is the simplest way to personalise news content,
many sites are now also tailoring links to match their users. For instance
many news sites, such as Fairfax Digital in Australia, use software that
tracks the content which individual IP addresses access, and embedded
algorithms then work to match additional content that a reader may
find of interest. Other sites such as Salon, The Washington Post and The
New York Times use ‘social reading’ apps that link to a given social media
profile and monitor not only what the reader is accessing but what their
friends are accessing, suggesting stories based on user profiles which pop
up not only when someone is using their site but when they are accessing
their social media account. Sites such as Reddit, on the other hand, are
examples of community curation – with links to news stories submitted
by users, as well as user-produced content such as blogs. But what does
this curation mean for the way in which news is written and read?
It’s a news media landscape that prompts some key questions about
the extent to which these developments enhance or limit the role of the
fourth estate in promoting informed and transparent public debate.
Certainly, the media landscape is increasingly fragmented and open
to ideological splintering in terms of what information and stories are
shared among a given user community. Yet, Jean Burgess, Marcus Foth,
and Helen Klaebe argue that rather than limiting notions of citizenship
to ‘participation in online deliberation and the “rational” discussion of
topics that are related to the traditional public sphere – that is, politics
and current affairs’, the cultural dimensions of the production and use
of media online should be considered as a form of civic participation.22
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Jennifer Beckett and Catharine Lumby
For Burgess et al., this means shifting our understanding of the public
sphere as a ‘common public sphere ... where politics and identity can be
dramatized and affect can be politicized, to everyday active participation
in a networked, highly heterogeneous and open cultural public sphere.’23
It’s a framework for understanding the evolution of the fourth estate
which, in theoretical terms, requires attention to wide-ranging work in
political theory and media studies concerning the nature of contempo-
rary democracy and participatory citizenship.24
In their exploration of the role that the internet might play in rein-
vigorating democracy, Stephen Coleman and Jay G. Blumler describe a
model they term ‘direct representation’ which would use online media
to engender dialogues that impart information and foster mutuality
between citizens and their representatives.25 They envisage a ‘civic com-
mons’ that would ‘gather the public together, not as spectators, followers
or atomized egos, but as a demos capable of self-articulation’.26 Joshua
Cohen, a key political theorist in deliberative democracy, has warned
that adopting a cyber-utopianism is not only misplaced but dangerous.27
In the field of media studies, the concept of participatory democracy
has been generative for theorists seeking to understand the ecologies of
online communities and the limits and potential of their agency.
A key question at this pass in the rapidly evolving news media land-
scape is whether media professionals and their media organisations will
use this shift as an adaptive moment for the fourth estate. As the hunt for
the Boston bombing suspects unravelled one Friday CNN broadcast an
image which may well turn out to be iconic: two CNN journalists stood
in front of a camera on a live broadcast, their heads down, checking their
Twitter feed.
Notes
Simon Cottle (2011), ‘Media and the Arab Uprisings of 2011: Research Notes’,
Journalism 12(5), pp. 647–659, p. 652; Reporters without Borders (2011), World
Report – Syria, accessed at http://en.rsf.org/report-syria,163.html; Freedom
House (2012), Syria/Freedom of the Press 2012, accessed at: www.freedomhouse.
org/report/freedom-press/2012/syria.
Hank Stuever, ‘In Boston Bombing a Race for Media to Slow Down’, The
Washington Post, 16 April 2013, reprinted at http://www.smh.com.au/comment/
in-boston-bombing-a-race-for-media-to-slow-down-20130416-2hxo8.html.
Ibid.
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Reading and Writing the News in the Fifth Estate
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10
News Breakers and News Makers
in the 24-Hour Opinion Cycle
Lachlan Harris
In this chapter, I outline some of the broad trends I believe will shape
the future of journalism. I won’t be more specific than that, because in
media the only predictable pattern is consistent unpredictability. But
nonetheless it’s possible, with a bit of channel surfing, mouse clicking,
and paper flicking, to spot some broad trends emerging.
The first trend is the rise of opinion, and how opinion-based content
now dominates fact-based news. The second trend is a little less devel-
oped, but I believe it will grow to be even more significant. This trend is
the emergence of hybrid newsmaker/news breaker organisations that I
believe will dominate the future of news.
Before I start delving into the belly of the beast that is the modern
media cycle I would like to put something clearly on the record. I greatly
admire quality journalism, and the many talented and hard-working
journalists who make it happen. I am optimistic about the future of
journalism, and deeply respectful of those men and women who build
a career in one of the most honorable, and important, of professions.
Having worked at the coalface of politics for many years I have learnt
one thing beyond doubt: politics needs quality journalism.
Let me be entirely clear: without journalism, party politics will
descend into a corrupt and dangerous farce. The power of politics needs
the accountability of good-quality journalism. That fact alone means
journalism survives. It will, because it must.
So now to consider the opinion cycle. First of all, it is important to
understand that opinion-based content has always been part of the
media landscape. What is new is that sometime in the last decade the
opinion cycle started to compete with the news cycle for dominance, and
some time in the last five years the opinion cycle won.
There are two words that sum up perfectly the fundamental content
change that is currently remaking news and journalism. Those two
words are ‘I think’. If you look back over the last five years, almost
every single form of significant media innovation contains content
that is comfortable – some would say dependent – on those two words.
Facebook, Twitter, comment fields on news websites, Q&A, panel shows
on Sky News, 99 of blogs: these are all part of the ‘I think’ revolution,
where news is forgotten in the pursuit of someone’s, anyone’s, everyone’s
opinion. I call this explosion of opinion over fact the Opinion Cycle.
The Opinion Cycle now dominates politics, media, and the national
debate. It may sound like a trivial difference, that journalists used to write
stories which quoted experts, but now vested interests write columns
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that vilify them instead. Or that television journalists used to craft news
stories that hounded politicians, while now the politicians host low-rent
TV panel shows with journalists instead. It may sound trivial, but it is
not, because of the gulf of difference between opinion-based content,
and content that is actually news.
Opinion is not governed or restrained by any of the professional
standards that filter and balance news. This makes the opinion cycle
a much tougher, and often nastier, place to operate in. It also means
that the opinion cycle is inherently hostile to reform, and permanently
vulnerable to the debased tactics of fear-mongering and pandering to
prejudice. Australian political life has taken a turn for the worse in recent
years, and the rise of the opinion cycle can take some, but not all, of the
credit for this descent into the facile and the ridiculous.
Politics is filtered by good journalism. Politicians self-censor when
they know they have to communicate with voters via journalist. The
opinion cycle has the exact opposite effect. It motivates politicians to
over-simply, over-exaggerate, and over-expose. If journalism is a filter on
politics, the opinion cycle is a massive bullhorn on the weaknesses of the
political system.
The opinion cycle also has no room for nuance, and expert knowledge
that is a vital part of a constructive national debate. Journalism itself is
also debased by the dominance of opinion in the broader media cycle.
The process of accountability, the biggest and most important benefit of
the news cycle, has been replaced by the currency of ‘accusability’ that
dominates in the opinion cycle.
In the opinion cycle, what is – or is not – an objectively determinable
fact is no longer nearly as important as which accusations are being lev-
eled at you, and by whom. And unlike news, the volume of the accusation
is more important than the objective weight of the fact. The consequence
is that governments aren’t held to account in the opinion cycle; they are
restrained by accusation. The difference is subtle, but the consequences
for the process of governing are huge.
The second large difference between the opinion cycle and news cycle
is the different raw material that both cycles run on. The news cycle runs
on the new: new events or policies, while the opinion cycle runs on divi-
sions of opinion. As long as these fault-lines remain active, the opinion
cycle keeps circulating.
If you are a newspaper editor, you wake up every morning praying
for something to happen so you can fill up your pages. But if you are the
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Lachlan Harris
editor of the Punch or the Drum, its not new events that you really crave
to get your clicks up, it’s furious arguments. What this means is that in
the opinion cycle finding fault lines in the community, and accentuating
them is the most important skill of a modern media professional.
The best paid media identities in Australia today don’t break news,
they perpetuate debate. They don’t resolve arguments with facts, they
ignite them with emotion and accusation. This process of mining fault-
lines has nothing to do with the principles of good journalism, and has
nothing to do with news.
I have written in the past about what is causing the rise and rise of the
opinion cycle. Here is a short version:
Fact-based news is expensive and opinion is cheap.
Technological change has meant becoming a broadcaster is very easy.
(But fact-based journalism is still a lot of hard work).
Customer feedback is driving the rise of opinion.
I have no doubt that in the future many people still want to watch and
read good-quality news, and they always will. So the news cycle will
remain strong, and will continue to be an important part of the media
landscape for many years to come. But the days of news, not opinion,
dominating the cycle are over.
As a consequence, journalists who resist the temptation to complement
their news content with opinion-based material will quickly become an
endangered species. Indeed some would argue that this type of journalist
is in fact already financially extinct.
So if the rise of opinion was my first trend what is my second?
The second trend I want to address is a more subtle structural change,
that I believe will grow into an even more disruptive and industry-
changing trend. This trend is the emergence of the hybrid news maker/
news breaker organisations that make and break more and more news
around the world.
If Kraft Foods revolutionised the home-cooked pancake mix industry
with its ‘Shake ‘N Bake’ technology, then the same is about to happen
to the news industry with rapid growth and proliferation of ‘Make ‘N
Break,’ news organisations. These are news organisations that don’t just
break the news, they also make it.
In my view the emergence of these hybrid ‘Make ‘N Break’ news
organisations, some of them advocacy groups acting like news organisa-
tions, and other news organisations acting like advocacy groups, is the
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News Breakers and News Makers
next big trend in journalism. I call them Make ‘N Break news organisa-
tions, but in consultant-speak they could be called vertically integrated
change businesses. They are businesses that have adopted the processes
both of advocacy and news- breaking to pursue either the collection of
political influence, the collection of viewers, or both.
In the future, of course, this integration will not be limited to commer-
cial new organisations, or the very top of the advocacy pyramid. Political
parties, daily metropolitan news papers, NGOs, individual radio shows,
interest groups, peak bodies, and many other media-exposed business
will likely adopt the same model.
When I discuss the growth of vertically integrated change businesses,
or Make ‘N Break news organisations, I am not just talking about self-
interested individuals purchasing news organisations in order to exert
influence in the national debate. There will be plenty of that around the
world, but the odd billionaire seeking influence through purchasing
traditional news organisations is nothing new.
What I am describing is a rapid process of mutual cannibalisation,
where advocacy organisations are taking rapid steps to adopt the tools
and techniques of news organisations, and news organisations are
moving just as quickly to adopt the tools and techniques of advocacy
organisations.
Billionaire Gina Rinehart’s attempt to purchase Fairfax Media in
Australia is one very high-profile example of an attempt to create a very
large Make ‘N Break news organisation. If it succeeds it will be perhaps
the most sophisticated Make ‘N Break news organisations anywhere in
the world. Whether that is something to be excited by is an open ques-
tion to say the least.
The Rinehart example is a very obvious one, but the reality is that this
sought of vertical integration is happening on a much smaller scale in
most advocacy organisations, and most news organisations as well.
Fox News in the United States is perhaps the best-known Make ‘N
Break news organisation yet produced. It is an organisations undertak-
ing the same process of integrations as the Rinehart Fairfax merger, but
starting at the opposite end of the street. Fox is using advocacy to reduce
the cost of sourcing content and viewers for its news; Rinehart wants
to use news to reduce the cost of sourcing eyeballs and eardrums for
her advocacy. Regardless, the outcome for audiences is the same. The
distinction between the newsmakers and news breakers is eroded, and
the era of Make ‘N Break news has begun.
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Lachlan Harris
Moguls have always had the capacity to throw their weight around by
purchasing a TV station. But these days you don’t need to buy a news-
paper to become a retailer of news. That is why political parties, and
interest groups such as the Minerals Council or GetUp, and others will,
more and more, break news to their chosen audience direct.
Blogs, tweets, emails newsletters, podcasts, and YouTube channels are
very early stages of this process, but in the future many of these organi-
sations will fund full-blown news services. Most will specialise, report-
ing and disseminating news of interest to their members, but I believe
the combined volume of this Make ‘N Break news will soon outweigh
traditional news content.
Given the growth of this model it is very possible that journalists in the
future will be just as likely to work for the BCA as they are The Australian,
or GetUp as they are the Sydney Morning Herald. I also believe that by the
end of the decade both major political parties in the United States, and
most likely in Australia, will partially, or fully, fund comprehensive news
services.
These Make ‘N Break news services will not be distributers of the soft-
sell propaganda political parties produce today; they will be full-blown
news services competing for viewers, not just voters.
$6 billion was just spent on the last US Presidential Election. Most
of this money was used to purchase eyeballs and eardrums from media
businesses with a news-making operation. Given the scale of that
expenditure you don’t need to be a McKinsey’s consultant to work out
that vertical integration is coming to the change business, and coming
fast. As audiences fragment, and the quality of news-based content pro-
duced by traditional news organisations declines, the barriers to entry
into the news-breaking business will also reduce.
As a result, the business case for advocacy groups to fund their own
Make ‘N Break news service will become easier to make. When Gina
Rinehart looks at Fairfax she sees a way to adapt the Fairfax model to
make it a producer of cheap change. In the years to come more and
more advocacy organisations will look at news and see the exact same
thing.
This process is not a one-way street, news organisations are just as
likely to be adopting the tools and techniques of advocacy groups as the
traffic flowing the other way. An insight into just how bizarre the new
Make ‘N Break news model can get is found via Google: footage of Karl
Rove arguing against the news projections of Fox News on air. Watch
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News Breakers and News Makers
that footage and you will understand why I believe the age of Make ‘N
Break news has well and truly begun.
News organisations are moving quickly to adopt the tools and tech-
niques of change agents, because advocacy is a source of cheap content,
cheap relevancy, cheap exclusives, and cheap influence. In a world of col-
lapsing media business models, the advocacy magic pudding is almost
too good to be true.
Of course there is nothing new about news organisations having an
ideological identity, or running campaigns for change. British tabloids
have pursued ideological stances, and newspaper lead campaigns are as
old as the printing press. But there is a big structural shift when advocacy
becomes as important to the organisation as the news model itself.
If Gina Rinehart looked at Fairfax and saw cheap change, Rupert
Murdoch looked at the passion and paranoia of right-wing American
politics and saw cheap eyeballs and cheap content. In the future more
and more news organisations, from all sides of the political spectrum,
will look at the advocacy model and see exactly the same thing.
I am not suggesting that the Make ‘N Break model is an entirely
positive development in the news industry. To be very clear, I believe
that these organisations present a profound challenge to the quality,
and objectivity of future news. I also believe that this structural change
means we are entering into an era of complex and intertwined journalis-
tic conflict of interests.
But I have to admit that this hybrid model will ensure that journalism
will continue to be funded in the decades ahead. Whether or not these
models can adjust, and develop the processes and discipline needed to
ensure the objectivity of good-quality news is not polluted by the cer-
tainty of good-quality advocacy, remains an open question.
I for one hope so, because I believe, whether we like it or not, much of
the news we see in the future will be attempting to walk this advocacy/
reportage tightrope. Some global outlets producing high-quality news
will survive, and niche news outlets will also continue to publish and
broadcast high-quality objective news that will be well received.
But I believe much of the journalism of the future will be delivered by
vertically integrated change businesses, ‘Make ‘N Break’ news organisa-
tions which extract value from news in the currency of change, or value
from advocacy in the currency of eyeballs. But in the end, the oldest rule
in media, that quality content, including quality news content, will – in
the long term – win, gives me hope, that among all Make ‘N Break news
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Lachlan Harris
organisations of the future some will crack a model that allows high-
quality news to be produced in a sustainable and objective way.
A business model for news that sees value in change and influence,
rather than just eyeballs and eardrums, is a risky pathway forward.
Ultimately the success or failure of this model will come down to the
capacity and intention of viewers and voters, listeners and petitioners,
to demand, and consume good-quality news. If that happens the model
will work; if it doesn’t we may be in some trouble indeed.
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11
Education and the New
Convergent Journalist
Mark Evans
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Education and the New Convergent Journalist
We have done a great deal of work not only to understand the needs of our
audiences around news consumption but also to get insight into how we can
also best position our mastheads into this exciting and challenging time for
media.4
The convergent media landscape that now affects the Australian market
has been addressed officially by a couple of camps. First, from a regula-
tion point of view, the Convergence Review (released in 2012) outlined
how government and regulation boards might understand the impact of
the convergent media environment. There was an acknowledgement of
the challenges, and also the opportunities, available for those who crack
the code. Importantly, the review outlines ‘three areas of high impor-
tance identified by the Review: diversity of media ownership, content
standards and Australian content’, and it recommends:
setting up the process for administering the public interest test for
changes in ownership of content service enterprises of national
significance;
encouraging the establishment of the new industry-led
independent news standards body that will be the centre of the
self-regulatory scheme for news and commentary across all media
platforms; and
increasing Australian content quotas for broadcasters as a
transitional measure.5
While there is an acknowledgment of a changing media landscape (one
that crosses platforms), this doesn’t mean the purpose of particular types
of media engagement has changed. The second point, with its emphasis
on ‘independent news’, is a clear acknowledgement of the continued
importance of the fourth estate role of journalism. Thus, even though
the regulators acknowledge that their environment is changing (and that
such an estate may now cross platforms), they remain committed to hav-
ing an independent watchdog standing at the gates.
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Education and the New Convergent Journalist
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Mark Evans
than being a gimmick, it was just another way to inform the public of the
terrible events unfolding. The material delivered in this journalistic report-
ing has since formed the background for important analysis of the tragedy
as it happened, and later, in the development of a memorial for those
who were effected (and a tribute to those who were lost).10 As has since
been reported in the Australian Journal of Emergency Management, the
‘Twitterisation’ of disaster reporting such as the ABC’s Black Saturday, and
later 2010 Queensland Flood reports, presents significant opportunities.
Whatever the reason for the continued demand for journalism educa-
tion (and it may also, in part, reflect the reality that many graduates use
their journalism training to enter the attractive Public Relations field13),
universities have a responsibility to properly equip their graduates for
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Mark Evans
Entrepreneurial journalism
Ross Greenwood has stressed that the ‘new’ journalist needs to be entre-
preneurial. In an interview with the author he noted that ‘journalists
have to promote and sell stories as well’. And to that end, in thinking
about training the future journalists, ‘there needs to be [an emphasis on]
creative entrepreneurship and branding’. This may seem a long way from
the traditional skills of broadcast journalists, and it is. It is likely that
tomorrow’s journalists will work for themselves, that they will establish
their own brand (via a digital following and the like) and then on-sell
their material to news organisations. We can further hypothesise (rather
assuredly) that they will be required to bring their own advertisers with
them, thus satisfying the ever-present dollar bottom-line.
Charlotte Harper has written recently of the rise of what she calls the
‘journopreneur’.16 Citing US journalist and researcher Kim Nowacki,
Harper notes that:
The future of journalism and media will be defined by people who can
seamlessly mesh – and reconcile – solid journalism with business savvy,
sustainable revenue models, technological innovation and inner hustle.
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Education and the New Convergent Journalist
Ethics
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Mark Evans
Drone journalism
Contention over the use of drones in society has grown fiercer with the
development of armed22 drones in combat (and non-combat) situations.
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Education and the New Convergent Journalist
So perhaps, along with all those other skills modern journalists are now
expected to have, we might start seeing ‘drone pilot’ appearing on future
resumes. Whatever the case, journalists ignore technology at their own
peril.
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Conclusions
Notes
See Press Think website, http://archive.pressthink.org/2006/06/27/ppl_frmr.
html.
See article at http://www.smh.com.au/comment/where-angels-fear-to-tread-
20130503-2iy8a.html#ixzz2SU9C6ZWE.
See the advertisement at http://www.youtube.com/watch?v=wJ9r6QVRlCg.
As at May 2013 there were just under 3000 views of this ad online, hardly
comprehensive exposure.
http://mumbrella.com.au/fairfax-launches-one-of-biggest-campaigns-in-its-
history-for-the-age-and-sydney-morning-herald-136222.
Government of Australia, Convergence Report: Final Version, p. 122.
Penny O’Donnell, David McKnight, and Jonathan Este, Journalism at the
Speed of Bytes: Newspapers in the 21st Century. Sydney: Walkley Foundation,
2012, p. 5.
Ibid., p. 41.
Henry Jenkins, Convergence Culture. New York: New York University Press,
2006, pp. 2–3.
Adapted from the full transcript of the lecture, online at http://www.
theaustralian.com.au/media/broadcast/andrew-olle-lecture/story-fna045gd-
1226510118708.
http://www.abc.net.au/innovation/blacksaturday/#/stories/mosaic.
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Katharine Murphy, ‘Read All about It! Journalism Has a Future’, http://www.
smh.com.au/opinion/politics/read-all-about-it-journalism-has-a-future-
20120902-2588i.html#ixzz2SUNSp8Ls.
Christopher Scanlon, ‘Why Study Journalism – Because Web Audiences
Want Quality Too’, http://www.smh.com.au/opinion/society-and-culture/
why-study-journalism-because-web-audiences-want-quality-too-20120717-
2289v.html#ixzz2SUGpD4dA.
Interestingly, Tanner and Richardson (2013, p. 4) report a 2010 study by
the University of Technology Sydney’s Australian Centre for Independent
Journalism that suggests that up to 55 of material appearing in newspapers
or on radio and television news bulletins is generated PR people.
See http://www.guardian.co.uk/news/datablog.
http://www.abc.net.au/radionational/programs/mediareport/diy-
coding/4333942.
See http://www.walkleys.com/features/8201/journopreneur-charlotte-harper.
Quoted in http://www.walkleys.com/features/8201/journopreneur-charlotte-
harper. harperharper.
J. Hillis Miller, The Ethics of Reading, p. 4.
Nicole Anderson, Ethics under Erasure, pp. 30–31.
Stephen Tanner, and Nick Richardson, Journalism Research, p. 4.
http://www.guardian.co.uk/media/greenslade/2012/oct/29/drones-
drought?CMP=twt_fd.
The use of unmanned aerial vehicles can be traced back to the First World
War, but it was during the Vietnam War that they became more widely used
for surveillance purposes. See Joseph Pugliese, State Violence, p. 185.
Joseph Pugliese, State Violence, pp. 184–185.
http://www.guardian.co.uk/media-network/media-network-blog/2012/
oct/29/drone-journalism-take-off.
http://www.guardian.co.uk/media-network/media-network-blog/2012/
oct/29/drone-journalism-take-off.
References
Anderson, Nicole, Derrida: Ethics under Erasure. London and New York:
Continuum, 2012.
Government of Australia, Convergence Report: Final Version,
Canberra: Department of Broadband, Communications and the
Digital Economy, 2012.
Jenkins, Henry, Convergence Culture. New York: New York University
Press, 2006.
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Mark Evans
Miller, J. Hillis, The Ethics of Reading: Kant, de Man, Eliot, Trollope, James,
and Benjamin. New York: Columbia University Press, 1987.
O’Donnell, Penny, McKnight, David, and Este, Jonathan, Journalism
at the Speed of Bytes: Newspapers in the 21st Century. Sydney: Walkley
Foundation, 2012.
Pugliese, Joseph, State Violence and the Execution of Law: Biopolitical
Caesurae of Torture, Black Sites, Drones. New York: Routledge,
2013.
Tanner, Stephen, and Richardson, Nick, Journalism Research and
Investigation in a Digital World. Melbourne: Oxford University Press,
2013.
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Index
Age, The, 108–109, 136 drone journalism, 144–145
algorithms, 2, 13, 19–26, 82 dynamic writing, 2–3
Amazon, 10, 13, 23, 36, 37, 39,
43, 48, 49 e-books, 4, 9, 10, 35–37, 41, 48,
Amerika, Mark, 4 50, 54–55, 63, 94, 96
app-books, 5, 59–65 Eco, Umberto, 67
Apple, 36, 37, 49, 53–54, 74 Eisenstein, Elizabeth, 8
Arab Spring uprisings, 116, 119 ethics, 120, 143–146
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