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Preface 5
About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
What's in this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Finding product documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
3 My Profile 15
Profile settings overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Enter default email settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Select the number of report results per page . . . . . . . . . . . . . . . . . . . . . . 16
Assign the number format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Select the date and time format . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Set up the summary report that appears at logon . . . . . . . . . . . . . . . . . . . . . 17
View delegated reports settings for your account . . . . . . . . . . . . . . . . . . . . . 18
Change your password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
5 Queries 29
Preconfigured queries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Custom queries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Query types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Query columns and order . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Query-level filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Query layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Query configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Select query and data types . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Configure query-level filters . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Set up query layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Query management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Copy queries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Delete queries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Share queries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
View query use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
6 Filters 47
Filters overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Filter types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Preconfigured filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Preconfigured filter configurations . . . . . . . . . . . . . . . . . . . . . . . . 50
Custom filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Add or edit filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Copy filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Share filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
View filter use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Remove a filter from reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Delete a filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
7 Advanced Reports 55
Advanced report definition overview . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Preconfigured advanced report definitions . . . . . . . . . . . . . . . . . . . . . 55
User-configured advanced reports . . . . . . . . . . . . . . . . . . . . . . . . 60
Configure advanced reports definitions . . . . . . . . . . . . . . . . . . . . . . . . . 60
Name and select the dates for the advanced report . . . . . . . . . . . . . . . . . 60
Select queries for advanced reports . . . . . . . . . . . . . . . . . . . . . . . 61
Select filters for advanced reports . . . . . . . . . . . . . . . . . . . . . . . . 62
Use advanced settings to get multiple reports . . . . . . . . . . . . . . . . . . . 63
Get advanced report results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Run an advanced report immediately . . . . . . . . . . . . . . . . . . . . . . . 64
Schedule advanced reports . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Manage advanced reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Copy an advanced report . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Import advanced reports definitions . . . . . . . . . . . . . . . . . . . . . . . 65
Export advanced report definitions . . . . . . . . . . . . . . . . . . . . . . . . 66
Disable a scheduled report . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Delete advanced report definitions . . . . . . . . . . . . . . . . . . . . . . . . 66
View the use of an advanced report definition . . . . . . . . . . . . . . . . . . . 67
Index 69
This guide provides the information you need to configure, use, and maintain your McAfee product.
Audience
McAfee documentation is carefully researched and written for the target audience.
The information in this guide is intended primarily for:
Conventions
This guide uses the following typographical conventions and icons.
Book title or Emphasis Title of a book, chapter, or topic; introduction of a new term; emphasis.
Bold Text that is strongly emphasized.
User input or Path Commands and other text that the user types; the path of a folder or program.
User interface Words in the user interface including options, menus, buttons, and dialog
boxes.
Hypertext blue A live link to a topic or to a website.
Note: Additional information, like an alternate method of accessing an option.
Task
1 Go to the McAfee Technical Support ServicePortal at http://mysupport.mcafee.com.
To access... Do this...
User documentation 1 Click Product Documentation.
KnowledgeBase • Click Search the KnowledgeBase for answers to your product questions.
• Click Browse the KnowledgeBase for articles listed by product and version.
The McAfee Web Reporter software (hereinafter Web Reporter) creates reports that show you how
people in your organization are using the Internet.
Web Reporter provides the reporting tools to identify issues in your organization such as liability
exposure, productivity loss, bandwidth overload, and security threats. You can use this information to
modify web use policies and provide guidance for appropriate Internet use in your organization. Use
® ® ® ® ®
Web Reporter with McAfee Web Gateway, McAfee SiteAdvisor Enterprise, McAfee SmartFilter , and
other third-party web filtering solutions.
Contents
Web Reporter overview
Report options
Report language options
• Productivity
• Bandwidth
• Security
Report options
In Web Reporter, there are various types of reports that give you different levels of detail. When
creating custom and advanced reports, you can select display options or layout options for additional
customization.
Web Reporter offers three types of reports: summary reports, custom reports, and advanced reports.
Each report type has a different purpose and its own configuration settings.
Selecting a language will translate some data and the available translatable fields of a report, while
everything else appears in the language used for the log files. For example, if you have log files that
were generated in English and you select French for the translatable report fields and some data, you
will get a report with French labels and data, with everything else appearing in English.
Translatable fields:
• Actions — Translates the predefined actions in Web Reporter (Allow, Block, Bypass, Monitor,
Override, Warn)
• Date and time formats — Translates date and time formats to the selected language
• Report titles, labels, headings, and legends — Translates these items in your report
• Category names — Translates any TrustedSource™ Web Database category name that appears in your
report
• Protection areas — Translates protection areas that are recognized in Web Reporter
• French • Russian
• German • Spanish
• Italian
Log on to the Web Reporter web-based user interface, where you create and view reports.
Contents
Log on to Web Reporter
User interface basics
A Web Reporter administrator will provide you with your user name and password.
Task
1 Open Web Reporter using one of the following methods:
• Double-click the Web Reporter desktop icon.
• [HTTP] Open a new browser window and type http://address:9111/reporter where address
is the IP address or the fully qualified domain name (FQDN) of the computer on which the
software is installed.
If the site’s certificate is not verified because it is self-signed, take the necessary action in your
browser to continue to the site.
2 If prompted to install the Java Runtime Environment (JRE), click Yes. The JRE is required to open
the Web Reporter interface.
4 Click Options and select the directory your user name and password belong to.
Navigation bar
The navigation bar contains buttons that correspond to the features in Web Reporter. After clicking a
button, you are presented with submenus. The navigation bar is your first step in accessing various
windows throughout Web Reporter.
Features include:
• Quick View — Displays two types of condensed interactive reports for your organization—summary
and custom
Here, you can also save custom reports as favorite reports. Use Quick View reports to select a
preconfigured summary report to view the current week’s data or create a custom report to view
specific data for any time period.
• Reports — Gives you the ability to create reports with more specific detail (advanced reports) than
Quick View reports
Create customized advanced reports by using data filters and advanced queries. You can also
schedule advanced reports to run whenever and however you want them.
• My Profile — Determines account preferences and the default Quick View summary report, displays
delegated reports access you have, and the option to change your Web Reporter account password
• Administration (for administrator accounts only) — Gives administrators the ability to set up Web
Reporter for use in your organization
For more information about this menu, see the McAfee Web Reporter Product Guide.
Toolbars
Toolbars provide an additional way to further customize what you see on a window in Web Reporter.
There are a few different toolbars available depending on which window is displayed. Toolbars are
located at the top of the list for Quick View and Reports windows.
Profile settings define your account preferences, such as recipient and sender email addresses for
emailed reports, the formats for dates, times, numbers that appear in the user interface and reports,
and the summary report that appears on logon.
Contents
Profile settings overview
Enter default email settings
Select the number of report results per page
Assign the number format
Select the date and time format
Set up the summary report that appears at logon
View delegated reports settings for your account
Change your password
• Summary reports — Options that define the default summary report that appears upon logon and
filters for the default summary report
• Delegated report settings — Shows which data you have permission to view in reports
• Logon — Option to change your Web Reporter password or view your directory logon information
These fields are optional—you can leave one or both fields empty. The email addresses you enter here
act as the default email addresses Web Reporter uses when a report is emailed. However, you can
choose to specify alternative recipient and sender email addresses when configuring the report delivery.
Task
For option definitions, click Help in the interface.
1 Go to My Profile | Preferences.
2 Type the full email addresses for the recipient and sender. Use commas (no spaces) to separate
multiple email addresses.
3 Click Save.
When setting the default number of results per page, remember that if your Quick View custom report
contains a total of 50 results, but your default results per page is set to 10, then there will be five
pages of the report with only 10 results on each page.
The number of results you select is the default number that appears in
the Results field of the paging toolbar. To override this number for a
specific report or list, select a different number in the Results field of the
paging toolbar.
Task
For option definitions, click Help in the interface.
1 Go to My Profile | Preferences.
2 From the Results per page drop-down list, select the number.
3 Click Save.
Task
For option definitions, click Help in the interface.
1 Go to My Profile | Preferences.
• 123.456.789
• 123,456,789
4 Click Save.
Specify the preferred calendar date and clock time format in the date and time format options.
Task
For option definitions, click Help in the interface.
1 Go to My Profile | Preferences.
4 Click Save.
Task
For option definitions, click Help in the interface.
3 From the Default risk group drop-down list, select a risk group.
This option is available only when the Categories report is chosen as the default report. When
choosing a default risk group, the Categories report will display only those categories contained in
the risk group you select.
For example, if you want to see report results for categories in the Productivity risk group only,
select Productivity as the default risk group.
4 Select filters to further restrict which data is displayed on the default summary report.
By default, the summary reports display all of the available data as report results.
For example, you want to see network activity that pertains to a specific log source. You can set up
a filter for that specific log source and then select that filter from the Log sources drop-down menu
on the Summary Reports | Data to include window.
5 Click Save.
Task
For option definitions, click Help in the interface.
2 To view group membership, select a group and click View Group Members. This option is available only
when you have delegated permission to view one or more user groups.
This option is available only if your user account is a local Web Reporter account. If you log on to Web
Reporter using a network user name and password, you will not be able to change your password here.
Task
For option definitions, click Help in the interface.
1 Go to My Profile | Logon.
3 Click Save.
Quick View reports are interactive real-time reports that give you a condensed view of data within the
Web Reporter user interface. With Quick View reports, you can select from predefined reports, create
your own reports, and save reports as favorites.
Contents
Quick View reports overview
View Quick View reports
Send Quick View reports
Schedule favorite or custom reports
• Custom reports — Custom reports are based on summary reports, but include more detail and
allow you to customize the report by selecting the criteria (such as dates and filters) you want to
see in a customized report. You can save and schedule custom reports.
• Favorite reports — Favorite reports are custom reports you save to access at a later time.
Summary reports
Summary reports are preconfigured interactive real-time reports that display activity for today,
yesterday, and the past seven days.
The preconfigured summary reports are part of the Quick View report feature that gives you an
overview of network activity for your organization. Summary reports also offer drilldown capabilities
for you to see more refined detail about any of the available data. The first report you see after
logging on to Web Reporter or when you click Quick View is the default summary report.
When a summary report is displayed, you can use buttons on the report toolbar to send the report,
and switch between table and bar graph formats for most reports.
Actions
The Actions report shows the actions (Allow, Block, Bypass, Monitor, Override, and Warn) taken on
website requests made today, yesterday, and during the past seven days.
For example, you suspect a user has unofficial access to override blocked websites. You can use this
report to determine if there is a large amount of override actions and to which user this access belongs.
Categories
The Categories report shows which TrustedSource categories visited websites fall into. Categories are
shown as they exist in the log source or the TrustedSource Web Database.
In addition to categories, you can sort the data on category reports by risk groups. Risk groups exist
to identify the primary risks associated with a category of URLs. Each category falls into one of the
seven risk groups. Web Reporter includes All as a selection to include categories from all risk groups.
For example, you view a categories report that displays the top categories of URLs requested on your
network during the previous week. After evaluating the data, you might find there is too much activity
associated with non-business websites, or there is a need for access to business-related websites that
you are currently blocking. Using this data, you can modify your filtering policy to be more effective
for your organization.
Malware
The Malware report shows the malware your organization is exposed to when users visit websites.
For example, your network is infected with a particular malware and you need to find which website it
originated from. Using this report, you can determine which website the malware came from, when,
and which user accessed the site. Using this report, you can modify your filtering policy appropriately.
Protection Areas
The Protection Areas report shows which protection area visited sites were filtered through. Protection
areas are defined by the security feature that filtered the site.
For example, some sites were blocked but the reason is not obvious. Using this report, you can
determine the reason sites were blocked.
Sites
The Sites report shows a list of the most visited websites in your organization. In addition to
highlighting web surfing trends at the site level, these reports make it easy to identify popular sites
that do not fall into standard categories, helping you determine whether you should modify your
filtering policy.
For example, you might suspect that some users are viewing non-work related sites, but you cannot
manage access to these sites because the sites do not fall into a specific category. You can view a site
report for the group that lists the top sites viewed by users in that group. After you determine which
sites users in the group are consistently requesting, you can add these sites to a user-defined
category, then include the category in the policy currently assigned to this group.
User Groups
The User Groups report shows which groups have users with active web usage. This report is helpful
when you want a report for groups in your organization.
For example, you want to see which groups have the highest amount of web activity. Use the User
Groups report to view a list of groups with the number of bytes and hits.
User IPs
The User IPs report shows web usage for IP addresses within your organization. This report is helpful
when you want reports for departments based on IP addresses or ranges. This report is also helpful to
pinpoint and curb productivity issues.
For example, you are a system administrator responsible for a small network with statically assigned
IP addresses, but no central authentication server. Using Web Reporter, you can view a User IP report
that lists those IP addresses with the most web activity. You can then click an IP address in the first
column to view a list of accessed sites with the time and day they were accessed.
User Names
The User Names report shows user names with active web usage. This report shows which sites the
users visit. This type of report is particularly useful in helping you pinpoint and curb productivity
problems and address other concerns.
For example, you might suspect that some users are abusing Internet access by surfing the Internet
for hours at a time during the workday. Using Web Reporter, you can view a user report that lists
those users with the most Internet activity. You can then click a user name in the first column to view
a list of sites that were viewed and the day and time they were viewed.
Reputation
The Reputation report shows the reputation rating for the most visited websites. This report is helpful
to determine if users are going to sites that might expose the organization to harmful content or other
security issues.
For example, you would like to set up a filtering policy that blocks unverified sites, but need to check a
list of those sites to see if it would be blocking sites your users need to access. Using this report, you
can see the sites users have visited that are rated as Unverified and discuss the need to access these
sites with users or groups. Based on your findings, you can adjust your filtering policy.
Custom reports
Custom reports are interactive real-time summary reports with additional display options and settings
you can customize, such as dates and filters.
The Web Reporter custom reports allow you to select the type of data, dates, and additional display
options for your custom report. Custom reports display data much like summary reports, but with your
custom selections. For example, select Current week and Category activity for Productivity to see which
productivity categories have been accessed this week. You can then drill down to view more details,
such as the URL, user name, and more.
When viewing a Quick View report, you can open multiple summary, custom, and favorite reports and
drill down to see more detail in a report. Use tabs in the user interface to open more than one Quick
View report at a time.
Task
For option definitions, click Help in the interface.
3 To drill down to subreports, click an entry from the report displayed on your screen to display a list
of submenus that will lead you to additional report data.
Click any of the underlined links in the report to view additional links and details. The clicked link
appears as a custom report.
Tabbed reports
The tabbed reports feature allows you to view multiple summary, favorite, and custom reports and
move within the drilldown paths.
Use tabs to quickly switch between two or more reports. There are three ways to view a report in a
new, empty tab:
Task
1 In a Quick View report, drilldown until you see the full URL. The View Site Reputation and View Site
links appear below the URL.
• To open a new browser window that displays the TurstedSource.org website with reputation
information for the URL, click View Site Reputation.
Task
For option definitions, click Help in the interface.
• Select a preconfigured filter or a user-created filter to limit the data in the report.
Before you change a report filter, review reports use that filter. When
you change a report filter, it affects all custom and advanced reports that
use the filter.
If the report does not include any data, verify that the report criteria is
valid. If the criteria is valid, there might not be any matching report data.
7 When the custom report takes more than a few seconds to appear, Web Reporter provides
additional options:
• Wait for the report to display — Keep this tab open until the report appears. While the report is
generating, you can open a new tab to run another custom report.
• Schedule the report — Click this link to open the Add Scheduled Report window and schedule the
report to generate.
• Cancel the report — Click this link to cancel the generating report.
Task
For option definitions, click Help in the interface.
Any queries associated with the custom report are preserved and saved
with the same name as the report.
The report is added to the advanced reports list (viewable from Reports | Manage Reports | Advanced
Reports). The query with the same name appears in the queries list (viewable from Reports | Manage
Reports | Queries).
You can change the report layout between table and bar graph views
using options in the associated query; however, you will not have
interactive abilities for the created advanced report.
Task
For option definitions, click Help in the interface.
3 In the Favorite name field, type a descriptive name for the report.
4 Click OK.
After creating a custom report, you can save it as a favorite to view and modify at a later time.
Task
For option definitions, click Help in the interface.
Edit favorites
Edit a favorite when you want to change any of the settings within the configuration, such as the dates.
Task
For option definitions, click Help in the interface.
4 From the toolbar, click Save as Favorite, and in the Favorite name field, retype the original favorite name
exactly as it appears in the Favorite List.
Task
For option definitions, click Help in the interface.
The View Use window appears with a list of scheduled reports that use the selected favorite.
Task
For option definitions, click Help in the interface.
Task
For option definitions, click Help in the interface.
1 Go to Quick View.
5 Click Send.
Task
For option definitions, click Help in the interface.
3 Use settings on the tabs of the Add Scheduled Report window to name, schedule, format, select
delivery location, and select who you want the report to run as.
Queries are the foundation for advanced reports that define the type of data in a report and how that
data is presented in the report.
In Web Reporter, queries and filters work together to specify what report you want, which data you
want to see, and how you want to see it. You set up queries and filters separately, yet they work
together to create your report.
A report is organized into sections of data, such as user names, websites, dates, and more. Web
Reporter retrieves data from log files and stores the data in a database. A query acts as the
communicator between the database and the report, telling the database which types of data to
display in the report. After specifying the types of data, the query then defines how the report will look.
Use preconfigured queries or configure your own custom queries for your advanced reports.
Contents
Preconfigured queries
Custom queries
Query configuration
Query management
Preconfigured queries
Web Reporter has preconfigured queries that are used in the preconfigured advanced reports.
However, you can also use these queries in your own reports.
The preconfigured queries are designed for use with the preconfigured advanced reports in Web
Reporter. The name of each preconfigured query corresponds to a preconfigured advanced report.
However, the preconfigured queries were created using typical configurations for use with any
advanced report. Web Reporter shares the predefined queries across all reporting administrator and
user accounts. Use the original configuration in your own advanced reports, or copy the preconfigured
query and modify it to match your reporting needs.
These are the preconfigured queries in Web Reporter. Web Reporter shares preconfigured queries
across all reporting users and administrators.
• URL Category
Bandwidth: Volume by Day of • Bytes Graph Displays each day of the week
Week (Chart) with the volume in megabytes
• Day of Week
Bandwidth: Volume by Day of • Bytes Table Displays each day of the week
Week (Detail) with the volume in megabytes
• Percent of Bytes and includes percent of bytes,
number of hits, and percent of
• Day of Week hits details
• Hits
• Percent of Hits
Bandwidth: Volume by Hour • Bytes Graph Displays each hour of the day
(Chart) with the volume in megabytes
• Hour
Bandwidth: Volume by Hour • Bytes Table Displays each hour of the day
(Detail) with the volume in megabytes
• Percent of Bytes and includes percent of bytes,
number of hits, and percent of
• Hits hits details
• Percent of Hits
• Hour
Bandwidth: Volume by Month • Bytes Graph Displays each month of the year
(Chart) with the volume in megabytes
• Month
Bandwidth: Volume by Month • Bytes Table Displays each month of the year
(Detail) with the volume in megabytes
• Percent of Bytes and includes percent of bytes,
number of hits, and percent of
• Hits hits details
• Percent of Hits
• Month
• Site Name
• URL Category
Category: Usage by Hits • Average Browse Time Table Displays URL categories in
descending order of hits and
• Bytes includes the percent of hits,
number of megabytes, percent
• Percent of Bytes of bytes, and the average
• Hits browse time for the top 100
results
• Percent of Hits
• URL Category
Categories: Usage by Volume • Average Browse Time Table Displays URL categories with
the volume in descending order
• Percent of Browse Time of megabytes and includes
percent of bytes, hits, percent
• Bytes of hits, percent of browse time,
• Percent of Bytes and average browse time for
the top 100 results
• Hits
• Percent of Hits
• URL Category
• URL Category
Daily Malware Volume by Log • Bytes Table Displays log sources with
Source malware data in descending
• Day of Week order of megabytes and
includes the day of week for the
• Log Source top 20 results
• Malware Name
Quarterly Traffic Volume by Year • Bytes Table Displays the year and the
quarter of the year with volume
• Quarter in gigabytes for the top 20
results
• Year
Risk: Users by Volume • Average Browse Time Table Displays user names with
volume in descending order of
• Bytes kilobytes and includes user IP
address, percent of bytes, hits,
• Percent of Bytes percent of hits, average browse
• Hits time, and URL category for the
top 20 results
• Percent of Hits
• URL Category
• User IP
• User Name
Security: Top 50 Users by Hits • Average Browse Time Table Displays user names in
(Detail) descending order of hits for URL
• Hits categories that include the
following data:
• Percent of Hits
• Anonymizers
• URL Category
• Anonymizing
• User IP
• Hacking
• User Name
• Interactive
• Malicious Sites
• P2P
• Parked
• Personal Network
• Phishing
• Remote Access
• Resource Sharing
• Shareware
• Spam URLs
• Spyware
and includes user IP addresses,
percent of hits, and average
browse time for the top 50
results
• Hits • Anonymizing
Summary: Hits per Hour (Chart) • Hits - Allowed Graph Displays each hour of the day
with the number of hits allowed
• Hits - Blocked and the number of hits blocked
• Hour
Summary: Top 10 Log Sources • Bytes Table Displays log sources with
by Volume volume in descending order of
• Log Source megabytes for the top 10 results
Summary: Top 10 Malicious Sites • Hits Table Displays site names with web
reputation rating of Malicious or
• Site Name Suspicious in descending order
of hits for the top 10 results
• Web Reputation
Summary: Volume per Hour • Bytes Graph Displays each hour of the day
(Chart) with volume in megabytes
• Hour
TrustedSource Protection Area • Bytes Table Displays user names with the
Users (Top 20) corresponding protection area
• Hits in descending order of hits and
includes user IP addresses and
• Protection Area volume in megabytes for the
• User IP top 20 results
• User Name
Web Browsing: Top 30 Users • Browse Time Table Displays user names with URL
category in descending order of
• URL Category browse time for the top 30
results
• User Name
Custom queries
Custom queries are queries you configure to fit your specific reporting needs.
• Data types and order — Type of data in a report and the order of priority
• Query-level filters — Filter which data is displayed based on selected data options
Query types
The query type determines the amount of detail in a report.
There are two types of queries to choose from when setting up a query—summary or detailed. Each
query type has its own set of data options (also called columns) to select from. The data options
define which data type is shown in your report, such as user name, dates, URL, and so on. The query
type determines the amount of detail in the report for each type of data.
• Summary — The Web Reporter query will look for data that is similar based on the data type and
condense it into one line in the report, much like a Quick View report. For example, if you choose
the Site Name column, the query finds all the URLs with the same domain and condenses them into
one line in the report—www.example.com/news and www.example.com/travel are condensed into
one line as www.example.com.
Select the summary report when you want:
• Reports that look similar to Quick View reports, with added flexibility and customization
• Hourly data for reports such as hits per user, categories per week, bytes per log source, and so
on
• Detailed — The Web Reporter query represents data exactly as is with the original amount of
detail available in the log file. This type of query displays a line in the report for each line in a log
file (one hit).
Select the detailed query when you want:
See also
Query columns and order on page 41
Select query and data types on page 42
Query columns
Query columns determines the type of data you want in your report, such as user names, URLs, and
dates. The list of query columns, depends on the type of query you select (summary or detailed).
Column order
The order in which the query columns are placed in the Selected columns list affects how each set of
data appears in the report and the order in which any additional rules (such as query-level filters) are
applied.
For example, you want a report that displays a list of websites each user visited. After selecting the
User Name and Site Name columns, you would place the User Name column at the top of the list,
giving it highest priority, and the Site Name column at the bottom of the list, giving it lower priority.
This tells the query to organize the data by user name first and to match the list of websites to the
user name.
See also
Query types on page 40
Select query and data types on page 42
Query-level filters
Query-level filters, called column properties, filter information on a single column (data type)
according to parameters you define.
Query-level filters are different from report-level filters in that query-level filters offer limited filtering
capabilities only for the query in which they are set up and are applied after any report-level filters.
For example, you want a report to show all URLs that include Google searches for used cars. In your
query you would select the URL data column and type www.google.com/search?*q=used+cars* in the
Include column property field.
Use column properties to filter data only when report-level filters cannot
be used.
The options available for column properties depend on the type of data column you select to filter on.
Options include changing the display name of the column, including or excluding data, sorting, setting
the measurement of data, decimal point placement, and more.
When you want more filtering capabilities and control over data in any query—such as filtering on user
names, categories, or log sources—use report-level filters.
See also
Configure query-level filters on page 43
Query layout
Layout options define how the report displays the data.
Using a table
A table displays the data in a set of columns and rows. The order in which the data appears on the
report will vary depending on the priority applied to each column—the column placed at the top of the
Selected columns field on the Query tab appears as the first column on the left in a table, or the
highest level of grouping for the information.
• Lists of data
• Multiple Statistics columns (only one Statistics column can be used in a graph)
Using a graph
A graph displays data in 2D or 3D bar or pie charts and data is ordered by the columns selected for
the y-axis and x-axis. While you must select data columns for the query, not all of the data might
appear in the report. Ultimately, the layout and type of data that appears on the report depends on
which data options are selected for the y-axis and x-axis of the graph in the layout.
See also
Set up query layout on page 44
Query configuration
Create your own custom queries using the query configuration options.
• Report and data types — Define how much detail and the type of data to display in a report.
• Query-level filters — Configure the query to further customize which data is displayed based on
selected data options.
• Layout — Control the visual presentation of data in reports using layout settings.
Task
For option definitions, click Help in the interface.
1 Go to Reports | Manage Reports | Queries and click Add, or select an existing query from the list and click
Edit.
2 On the Query tab, type a name and description for the query in the appropriate fields. To rename a
query, type a new name in the Query name field.
When changing the name of a shared query, the query name changes for
all users of this query. Changing the query name does not affect its use
in reports.
3 From the Available Columns drop-down list, select either Web - Summary or Web - Detailed from the
drop-down list to set the query type.
4 Select one or more available data columns and click the > arrow button to move it to the Selected
columns field.
5 To change the order of column priority in the Selected columns field, use the up and down arrows.
Columns placed at the top of the Selected columns field are the first to
have rules applied. For tables, the column placed at the top of the list
appears as the first column on the left of the report.
See also
Query types on page 40
Query columns and order on page 41
Task
For option definitions, click Help in the interface.
2 Click Add to create a new query, or click Edit to modify an existing query.
4 In the Column field, select the column you want to add a query-level filter to.
5 On the Properties for <column name> pane, type or select the query-level filter settings.
6 Click OK.
If you type a value for which no database records exist for that column
property, the report will be blank.
See also
Query-level filters on page 41
Task
For option definitions, click Help in the interface.
2 If you select Web - Detailed columns on the Query tab, you can select Combine similar data in results to
group the same log records into one entry, similar to a summary query.
Use this option when you have an existing Web - Detailed query for
which you want only summary data. If you are creating a new query and
want only summary data, select Web - Summary.
3 If you select Graph, complete setup by selecting the graph type, y-axis and x-axis, and leave or
modify the labels and graph title.
Consider the following when selecting data for the x-axis:
• Group by — The first column you select in the x-axis field is considered the top-level group, and
rules are applied first to this column, similar to giving the column top priority in the Selected
columns list on the Query tab. When you click a column first in the x-axis field, (group by)
appears next to the column name. The (group by) means all similar data in this column is
combined into one group. For example, if you select User Name first, each user name is condensed
into its own group.
• List per group — The second column you select in the x-axis field has rules applied second. When
you click a column second in the x-axis field, (list per group) appears next to the column name.
The (list per group) means that each individual piece of data is listed separately under each
top-level group (the first x-axis column). For example, if you select User Name first as the group
by column and Site Name second as the list per group column, the report displays the user name
for each site that user visited.
If you are unsure of your grouping order, the graph title indicates the
order by using then. For example, if you select User Name for group by and
Site Name for list per group, the graph title displays User Name then Site
Name.
See also
Query layout on page 42
Query management
Manage existing queries through the copy, delete, sharing, and view use options.
After creating queries, you can manage queries using additional options.
• Viewing query use — Displays which advanced reports use the query
Copy queries
Copy a query when you want to create a new query that uses many of the same settings as that query.
Task
For option definitions, click Help in the interface.
4 Click OK.
Delete queries
Delete a query when it is no longer used.
Task
For option definitions, click Help in the interface.
To select multiple consecutive queries, press the Shift key as you select
the first and last queries. To select multiple non-consecutive queries,
press the CTRL key as you select the queries you want.
3 Click Delete.
See also
View query use on page 46
Share queries
Share the query with other users and control the level of permissions others have.
When changing or deleting a shared query, the action you take affects
everyone using that query. For example, you create a basic query and
give edit permission to Everyone. Then another reporting user edits the
basic query to remove the Action column. This change affects all reports
and users using that query.
Task
For option definitions, click Help in the interface.
1 Go to Reports | Manage Reports | Queries and add a new query or edit an existing query.
2 Click the Sharing tab on the Add or Edit Query window, select Share this query.
3 Click Add to select users for sharing. The Share with Users window appears. This window is
populated with the logon accounts created by the reporting administrator. For information about
the list of available users, contact a reporting administrator.
4 To delete users or groups from sharing, select a user or group in the Share this query field and
click Delete. Click Yes to confirm.
5 In the Permissions for <user or group name> field, select the permissions you want to give to
other users.
6 Click OK.
If the query is shared or used in other reports you are not aware of, any
changes will affect the other users and reports.
Task
For option definitions, click Help in the interface.
The View Use window appears and displays which advanced reports use the query.
3 Click Close.
See also
Delete queries on page 45
Filters provide a way to focus in on which data you want in the report. Use the predefined filters or
create your own using the settings on the Filters section of the interface in Web Reporter.
Contents
Filters overview
Preconfigured filters
Custom filters
Add or edit filters
Copy filters
Share filters
View filter use
Remove a filter from reports
Delete a filter
Filters overview
Filters help you get the exact data you want in your reports.
You set up filters and queries separately, yet they work together to create your report.
A report is organized into sections of data, such as user names, websites, dates, and more. Web
Reporter gets data from log files and stores the data in a database. A query communicates to Web
Reporter which type of data to display in the report. The filter then communicates with Web Reporter
the exact data within the data type to get for the report.
Use preconfigured filters or configure your own custom filters for advanced reports.
Filter types
Web Reporter offers several types of filters for use in custom reports and advanced reports.
Use one of the following filter types to refine the data for your reports.
File Type Identifies file types found in the URL. For example, a File Type filter configured to
show data only for video files will display only those URL requests for websites that
contain video files
Log Source Identifies which log source the data came from
For more information about log sources, contact a reporting administrator.
Protection Area Identifies protection areas that filtered the URL request
Protection areas are defined by the security feature that filtered the site. For
example, if you are using McAfee Web Gateway, the corresponding protection area is
one of the Web Filter choices.
User Name Identifies user names and group names that made URL requests
(and Group) For example, to include the Management group, but exclude specific individuals
within that group, place the group at the top of the list and the users at the bottom
of the list.
Reputation Identifies the level of risk associated with a URL by associating the URL with a
particular reputation score
For example, a website scored as Minimal Risk is from a legitimate source.
Preconfigured filters
Web Reporter includes four preconfigured filters, each filter corresponding to a risk group that contains
™
specific TrustedSource Web Database categories.
In Web Reporter, the four preconfigured filters are designed for use with preconfigured advanced
reports. However, the preconfigured filters were created covering four common risk groups that you
can use in any advanced report or custom report.
The preconfigured filters are shared across all reporting administrator and user accounts—when any
administrator or user makes a change to a preconfigured filter, the change occurs in each Web
Reporter account. For example, if user jshepherd removes a category from the preconfigured
Productivity filter, the preconfigured Productivity filter in jlock's account also changes.
Use the original configuration in your own advanced reports or custom reports, or copy the
preconfigured filter and modify it to match your reporting needs.
Custom filters
Web Reporter allows you to make your own filters to fit your exact reporting needs.
Configure a filter using the following options:
Filter example
For example, you selected the Category column for your query, but you want data only for
a particular set of categories (risk group), such as Productivity categories. To do this, you
would create a Category filter that includes the Productivity risk group only.
Task
For option definitions, click Help in the interface.
2 Click Add to create a new filter and select the filter type you want to use, or click Edit to modify an
existing filter.
Copy filters
You can copy an existing filter that has many of the settings you want, then modify the configuration
and rename it.
Task
For option definitions, click Help in the interface.
3 On the Copy Filter window, modify the filter configuration according to your needs.
4 Click OK.
Share filters
When you create a filter, you can choose to share it with other users and select the level of permission
others have. Use permissions settings to determine if others can use, view, edit, or delete the filter.
If you share a filter with other reporting users, they have access based
on the permissions you grant. If those permissions include edit and
delete, then any user who edits or deletes the filter affects all reporting
users who use that filter. For example, you create a Sports category filter
and give edit permissions to Everyone. Then another reporting user edits
the Sports category filter to include the Web Ads category as well. This
change affects all reports for every Web Reporter user or administrator
using that filter.
Task
For option definitions, click Help in the interface.
1 On the Sharing tab on the Add or Edit <filter type> Filter window, select Share this filter. The default
for sharing is Everyone.
3 From the Reporting users list, select one or more users and click OK.
To select multiple consecutive filters, press the Shift key as you select
the first and last filters. To select multiple non-consecutive filters, press
the CTRL key as you select the filters you want.
4 To delete users or groups from sharing, select a user or group in the Share this query field and
click Delete. Click Yes to confirm.
5 In the Permissions for <user or group name> field, select the checkboxes next to the permissions
you want to grant for sharing.
6 Click OK.
Task
For option definitions, click Help in the interface.
3 Click Used By. The View Use window appears and displays which reports use the filter.
4 Click OK.
Task
For option definitions, click Help in the interface.
2 Select a filter and click Used By. The View Use window appears and displays which reports use the
filter.
3 Make note of which reports use the filter and click Close.
4 Open each Quick View favorite that uses the filter you want to delete and remove the filter.
a Go to Quick View | Favorites.
b Select the favorite report using the filter from the Favorites list and click View.
c Remove the filter you want to delete by selecting a different filter or clicking Deselect Filters.
5 Open each advanced report that uses the filter you want to delete and remove the filter.
a Go to Reports | Manage Reports | Advanced Reports.
b Select the advanced report from the list and click Edit.
c On the Filters tab, go to the appropriate filter drop-down list and select a different filter to
remove the filter you want to delete.
d Click OK.
Delete a filter
You can delete a filter when it is no longer in use.
Task
For option definitions, click Help in the interface.
To select multiple consecutive filters, press the Shift key as you select
the first and last filters. To select multiple non-consecutive filters, press
the CTRL key as you select the filters you want.
3 Click Delete.
Advanced reports are detailed reports you create using queries, filters, and layout options. Using
advanced reports, you can narrow or expand the data in a report by using queries and filters that
determine the exact information you want in a report.
Contents
Advanced report definition overview
Configure advanced reports definitions
Get advanced report results
Manage advanced reports
The following steps outline the basic process to build an advanced report:
• Queries — Create queries to select how the report will look—choose the type of data to display
and how to display it.
• Filters — Create filters to expand or narrow the data that will be represented in the report .
• Report definition — Build the advanced report by selecting queries and filters.
• Report output — Generate the report to view the results in an available report format.
Bandwidth - • Bandwidth: Volume by Month None — all data Displays the number of
Volume by Time (Chart) matching the megabytes for various
queries will time periods
• Bandwidth: Volume by Month display in the
(Detail) report
Category - Top 20 • Category: Top 20 Sites by None — all data Displays the number of
Sites by Volume Volume (Site-Detail) matching the megabytes for websites
(Site-Detail) queries will in 20 different URL
display in the categories configured in
report the advanced settings of
the report
Category - Usage • Category: Usage by Hits-Top 20 None — all data Displays usage
Summary (Chart) matching the information for URL
queries will categories found in your
• Category: Usage by Hits display in the log file data
report
• Category: Usage by Volume-Top
20 (Chart)
• Category: Usage by Volume
Content • Content Categories by Hits None — all data Displays hits and number
Categories by Hits matching the of megabytes for URL
queries will categories found in your
display in the log file data
report
Content • Content Categories by Volume None — all data Displays number of
Categories by matching the megabytes and hits for
Volume queries will URL categories found in
display in the your log file data
report
Daily Malware • Daily Malware Volume by Log None — all data Displays number of
Volume by Log Source matching the megabytes, log source,
Source queries will and time periods for
display in the malware data found in
report your log files
Security - Usage • Security: Usage by Hits (Chart) Security Displays the number of
Summary hits and megabytes,
• Security: Usage by Hits percent of hits and
(Summary) megabytes, average
browse time, and user
• Security: Top 50 Users by Hits name information for
(Detail) websites in the Security
risk group
• Security: Usage by Volume
(Chart)
• Security: Usage by Volume
(Summary)
• Security: Top 50 Users by
Volume (Detail)
TrustedSource • TrustedSource Web Reputation None — all data Displays the number of
Reputation (Chart) matching the hits and megabytes, user
Summary queries will information, and
• TrustedSource Web Reputation display in the websites for
(Summary) report TrustedSource reputation
ratings
• TrustedSource Web Reputation
(Detail)
• TrustedSource Web Reputation
Protected Users (Top 20)
• Selecting Queries — Select the queries you want to run for the report and in which order.
• Selecting Filters — Select the filters you want to use to get the exact data you want.
• Configuring the report to run multiple times — Configure the report to run multiple times
using additional queries or other parameters.
Task
For option definitions, click Help in the interface.
3 Provide a name for the report; the name cannot contain parentheses.
The report name is visible on the current or completed jobs tab in the
Processing Status window for those with permission to manage the
global report list.
5 Select the beginning and end dates for the data you want to view in the report.
Task
For option definitions, click Help in the interface.
4 Select the queries you want to use in the report and put them in the order you want them to
appear in the report.
5 Add page columns to separate tables or graphs on a report into additional columns.
See also
Filters on page 4
Queries on page 3
Task
For option definitions, click Help in the interface.
5 Click OK.
See also
Filters on page 4
Queries on page 3
Advanced settings for advanced reports act like an advanced query, which allows you to run one
advanced report multiple times using either the results of a specified query column or a manual list
you create.
Task
For option definitions, click Help in the interface.
2 Add a new advanced report or select an existing advanced report for to edit or copy.
4 Select the Run report multiple times using this data set checkbox to generate a report for each of the items in
your data set.
6 Click OK and run the report, or schedule the report to run at a later time.
To do this:
1 Create a query named Top Sites by Hits and any filters you want.
3 On the Advanced tab of the Add Advanced Report window, select the Run report multiple
times using this data checkbox.
4 Select either the Results of a query column data set and select the User Name column of an
existing query, or select the Manual list data set to type in a list of users.
6 Click OK.
Web Reporter will generate a unique Top Sites by Hits report for each user.
Task
For option definitions, click Help in the interface.
1 Go to Reports | Manage Reports | Scheduled Reports to run a scheduled report, or go to Reports | Advanced
Reports to run a non-scheduled report.
3 Click Run Now. Tabs for configuring report parameters are provided.
5 Click Run.
The report definition is processed and the report is run. Results are shown on the Report Results tab.
See also
Report language options on page 8
Task
For option definitions, click Help in the interface.
5 Click OK.
The report is scheduled and appears in the list on the Scheduled Reports window.
See also
Report language options on page 8
Task
For option definitions, click Help in the interface.
3 Click Copy.
5 Click OK.
Task
For option definitions, click Help in the interface.
2 Click Import/Export.
3 On the Import/Export window, select Import existing reports from a file and click Browse to browse to the
location where the file is saved.
4 Select the file and click Select. You are returned to the Import/Export Reports window.
5 Click OK.
Advanced report definitions are imported and appear on the Advanced Reports window.
Task
For option definitions, click Help in the interface.
3 Click Import/Export.
4 On the Import/Export window, select Export selected reports to a file and browse to the location where
you want to save the file.
5 Select the location. You are returned to the Import/Export Reports window.
6 Modify the file name if you do not want to use the default. The default file name is ReportDef.xml.
Task
For option definitions, click Help in the interface.
4 Click OK.
Task
For option definitions, click Help in the interface.
3 Click Delete.
Task
For option definitions, click Help in the interface.
4 Review the list of reports that use the selected report definition.
A column properties 43
conventions and icons used in this guide 5
about this guide 5
custom reports
actions
about 7, 19, 21
translation 8
as advanced report 24
actions report
cancel 23
about 20
create 23
Administration
details 22
menu 12
drilldown links 22
advanced report
favorite 25
results 64
favorites 21
run now 64
multiple reports 22
advanced reports
reputation, view 23
about 7, 55
save as advanced 24
configure 60
save as favorite 25
copy 65
schedule 23, 27
custom 60
send 26
date range 60
site, view 23
delete 66
tabbed reports 23
export 66
view 22, 23
filters 62
wait 23
import 65
manage 65
mutltiple reports 63 D
name 60 date format 15, 17
parts of 55, 60 date range
preconfigured 55 advanced reports 60
queries 61 dates
results 64 translation 8
results of a query column 63 decimal separator 16
run multiple times 63 delegated reports
save a custom report 24 profile settings 15, 18
toolbar 13 directories
used by 67 logon 11
user-configured 60 documentation
view use 67 audience for this guide 5
product-specific, finding 6
C typographical conventions and icons 5
drilldown links 22
categories
preconfigured filters 50
translation 8
E
categories report email
about 20 default settings 15
charts 42
F HTTPS
logon URL 11
favorite reports
about 19, 21
details 22 L
drilldown links 22 languages
edit 25 data 8
manage 25 report fields 8
multiple reports 22 list per group 42
reputation, view 23 logon
save custom 25 profile settings 15
schedule 27 logon URL 11
send 26
site, view 23 M
tabbed reports 23
malware report
view 22, 25
about 20
favorites
McAfee ServicePortal, accessing 6
used by 26
menus
view use 26
Administration 12
filters
My Profile 12
about 47
Quick View 12
add 52
Reports 12
advanced reports 62
My Profile
copy 52
about 15
delete 54
date format 15, 17
descriptions 47
decimal separator 16
edit 52
default report 17
query-level 43
default risk group 17
remove from report 53
delegated report settings 18
sharing 52
email settings 15
toolbar 13
menu 12
TrustedSource 49
number format 15, 16
types 47
number of results 15, 16
used by 53
password 15, 18
view use 53
recipient address 15
sender address 15
G summary report, default 17
graphs thousands separator 16
bar charts 42 time format 15, 17
columns 42
group by 42 N
list per group 42
name
pie charts 42
advanced reports 60
x-axis 42
number format
group by
decimal separator 16
columns 42
thousands separator 16
x-axis 42
number of results 15, 16
groups
view members 18
P
page columns
H
advanced reports 61
Help menu 12 queries 61
HTTP password
logon URL 11 change 18
X Y
x-axis 42 y-axis
Statistics column 42