Fault tracing

9. FAULT TRACING
When a fault is detected by the Variable Speed Drive control electronics, the drive is stopped and the
symbol F together with the ordinal number of the fault, the fault code and a short fault description appear
on the display. The fault can be reset with the resetbutton on the control keypad or via the I/O terminal. The
faults are stored in the Fault history menu (M5) which can be browsed. The different fault codes you will
find in the table below.

The fault codes, their causes and correcting actions are presented in the table below. The shadowed faults
are A faults only. The items written in white on black background present faults for which you can program
different responses in the application. See parameter group Protections.
Note: When contacting distributor or factory because of a fault condition, always write down all texts and
codes on the keypad display.
Fault Fault Possible cause Correcting measures
code
1 Overcurrent Variable Speed Drive has detected Check loading.
too high a current (>4*In) in the motor Check motor.
cable: Check cables.
− sudden heavy load increase
− short circuit in motor cables
− unsuitable motor
2 Overvoltage The DC-link voltage has exceeded the Make the deceleration time longer.
limits defined in Table 4-1. Use brake chopper or brake resistor
− too short a deceleration time (available as options)
− high overvoltage spikes in supply
3 Earth fault Current measurement has detected Check motor cables and motor.
that the sum of motor phase current is
not zero.
− insulation failure in cables or
motor
5 Charging The charging switch is open, when the Reset the fault resetbuttonand
switch START command has been given. restart.
− faulty operation Should the fault re-occur, contact the
− component failure distributor near to you.
6 Emergency Stop signal has been given from the
stop option board.
7 Saturation trip Various causes, e.g. Cannot be reset from the keypad.
defective component Switch off power.
Brake resistor short circuit or overload
DO NOT RE-CONNECT POWER!
Contact factory.
If this fault appears simultaneously
with Fault 1, check motor cables and
motor
8 System fault - component failure Reset the fault resetbuttonand
- faulty operation restart.
Note exceptional fault data record, Should the fault re-occur, contact the
see 7.3.4.3. distributor near to you.

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 Fault tracing

9 Undervoltage DC-link voltage is under the voltage In case of temporary supply voltage
limits defined in Table 4-1. break reset the faultresetbuttonand
− most probable cause: too low a restart the Variable Speed Drive.
supply voltage Check the supply voltage. If it is ade-
− Variable Speed Drive internal fault quate, an internal failure has
occurred.
Contact the distributor near to you.
10 Input line Input line phase is missing. Check supply voltage and cable.
supervision
11 Output phase Current measurement has detected Check motor cable and motor.
supervision that there is no current in one motor
phase.
12 Brake no brake resistor installed Check brake resistor.
chopper brake resistor is broken If the resistor is ok, the chopper is
supervision brake chopper failure faulty. Contact the distributor near to
you.
13 Variable Heatsink temperature is under –10°C
Speed Drive
under-
temperature
14 Variable Heatsink temperature is over 90°C. Check the correct amount and flow
Speed Drive of cooling air.
overtemperatu Overtemperature warning is issued Check the heatsink for dust.
re when the heatsink temperature Check the ambient temperature.
exceeds 85°C. Make sure that the switching
frequency is not too high in relation
to ambient temperature and motor
load.
15 Motor stalled Motor stall protection has tripped. Check motor.
16 Motor Motor overheating has been detected Decrease the motor load.
overtemperatu by Variable Speed Drive motor If no motor overload exists, check
re temperature model. Motor is the temperature model parameters.
overloaded.
17 Motor Motor underload protection has
underload tripped.
22 EEPROM Parameter save fault
checksum − faulty operation
fault − component failure
24 Counter fault Values displayed on counters are
incorrect
25 Microprocess − faulty operation Reset the fault resetbuttonand
or watchdog − component failure restart.
fault Should the fault re-occur, contact the
distributor near to you.
26 Start-up Start-up of the drive has been Cancel prevention of start-up.
prevented prevented.
29 Thermistor The thermistor input of option board Check motor cooling and loading
fault has detected increase of the motor Check thermistor connection
temperature (If thermistor input of the option
board is not in use it has to be short
circuited)

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 Fault tracing

31 IGBT IGBT Inverter Bridge overtemperature Check loading.

temperature protection has detected too high a Check motor size.
(hardware) short term overload current
32 Fan cooling Cooling fan of the Variable Speed Contact the distributor near to you.
Drive does not start, when ON
command is given
34 CAN bus Sent message not acknowledged. Ensure that there is another device
communication on the bus with the same
configuration.
36 Control unit ATV78 Control Unit can not control Change control unit
ATV78F Power Unit and vice versa
37 Device Option board or control unit changed. Reset
changed Same type of board or same power Note: No fault time data record!
(same type) rating of drive.
38 Device added Option board or drive added. Reset
(same type) Drive of same power rating or same Note: No fault time data record!
type of board added.
39 Device Option board removed. Reset
removed Drive removed. Note: No fault time data record!
40 Device Unknown option board or drive. Contact the distributor near to you.
unknown
41 IGBT IGBT Inverter Bridge overtemperature Check loading.
temperature protection has detected too high a Check motor size.
short term overload current
42 Brake resistor Brake resistor overtemperature Set the deceleration time longer.
overtemperatur protection has detected too heavy Use external brake resistor.
e braking
43 Encoder fault Note the exceptional Fault data Check encoder channel connections.
record. See 7.3.4.3. Additional codes: Check the encoder board.
1 = Encoder 1 channel A is missing
2 = Encoder 1 channel B is missing
3 = Both encoder 1 channels are
missing
4 = Encoder reversed
44 Device Option board or control unit changed. Reset
changed Option board of different type or Note: No fault time data record!
(different type) different power rating of drive. Note: Application parameter values
restored to default.
45 Device added Option board or drive added. Reset
(different type) Option board of different type or drive Note: No fault time data record!
of different power rating added. Note: Application parameter values
restored to default.
50 Analogue input Current at the analogue input is < Check the current loop circuitry.
Iin < 4mA (sel. 4mA.
signal range 4 − control cable is broken or loose
to 20 mA) − signal source has failed
51 External fault Digital input fault.
52 Keypad The connection between the control Check keypad connection and
communication keypad and the Variable Speed Drive possible keypad cable.
fault is broken.

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 Fault tracing

53 Fieldbus fault The data connection between the Check installation.

fieldbus Master and the fieldbus board If installation is correct contact the
is broken nearest Telemecanique distributor.
54 Slot fault Check board and slot.
Contact the nearest Telemecanique
distributor.
56 PT100 board Temperature limit values set for the Find the cause of temperature rise
temp. fault PT100 board parameters have been
exceeded
Table 9-1. Fault codes

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