Accruing Safety Points

All preventable incidents will be assigned points in the following manner:

Drive Cam incidents will be assessed points based

on level of severity
Unsafe maneuver(s) or act One (1) point
Failure to cycle wheelchair lift One (1) point
Failure to do a proper vehicle inspection (DVI) One (1) point
Improper following distance Two (2) points
Conviction of a minor traffic violation Two (2) points
Backing incident Two (2) points
Minor preventable incident Two (2) points
Any use of a cell phone or non company-issued electronic
device while operating a vehicle Three (3)
points
Major preventable incident that does not involve serious
injury, death and/or property damage in excess of $25,000 Four (4) points
Major preventable incident with serious injury, death
and/or property damage in excess of $25,000 Six (6) points
Any preventable roll-away incident Six (6) points
Failure to properly secure/transport a mobility device Six (6) points
Failure to immediately report a citation or incident in a
Company vehicle Six (6) points
Tampering with, disabling, or otherwise interfering with
Drive Cam or other monitoring equipment Six (6) points
Conviction of a major traffic violation * Six (6) points

(*) A major traffic violation is any citation, in either a personal or company

vehicle, that involves any item listed on page 39 and/or: (1) Driving while
intoxicated or under the influence of alcohol or drugs; (2) Failure to stop and
immediately report an incident in which you are involved; (3) Homicide,
manslaughter, or assault arising out of the operation of a motor vehicle; (4)
Driving while your license is suspended or revoked; (5) Reckless driving; (6)
Possession of open container or alcoholic beverages; and/or (7) Speed contests,
drag racing, or attempts to flee from an officer of the law, (8) reckless driving, (9)
leaving the scene of an accident.
Maximum Allowable Safety Points
For introductory employees: Receipt of 4 or more points during the introductory
period will result in termination. In addition, receipt of 2 separate safety point
assessments during the introductory period will result in termination, regardless
of the employee’s total point count.
For non-introductory period employees: In any rolling 18 month period of
employment, receipt of six (6) or more points will result in termination. Any
infraction which occurred more than eighteen months prior would no longer be
included in the safety point count. In addition, receipt of 3 separate safety point
assessments in any rolling one year period will result in termination, regardless of
the employee’s total point count.

Safety Point Hearing

If an employee feels that he/she has been issued safety points improperly, a
point count hearing may be requested. Point count hearing requests must be
made within five (5) business days of the point assessment to your supervisor.
The supervisor will contact the Area Safety Director to conduct the hearing within
ten (10) business days.
The hearing panel will consist of three of the following people: Vice President of
Safety, Area Safety Director, General Manager, Assistant General Manager
and/or Safety and Training Manager. The hearing will be chaired by the Vice
President of Safety or the Area Safety Manager. Decisions by the panel must be
signed-off and approved by the Regional Vice President and the Senior Vice
President of Safety to be binding.

Retraining
MV reserves the right to require an employee attend retraining in addition to any
discipline imposed. Failure to attend mandated re-training courses may result in
disciplinary action up to and including termination.
All customer service related incidents which do not result in termination are
subject to retraining from the MV customer service program (Ergometrics START
program) or other approved Customer Service Training Module using the
applicable section of the training that will apply to the incident. This must be
accomplished within one week of the incident date.
All vehicle-related incidents which do not result in termination are subject to
retraining using the approved Defensive Driving Training Programs. This must be
accomplished within one week of the incident date.
Retraining may also be required based on an unacceptable onboard or field
inspection.