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Certification Exam
Objectives
EXAM NUMBER: SK0-004
About the Exam
The CompTIA Server+ certification is an international vendor-neutral credential. The
CompTIA Server+ exam is a validation of “foundation-level” server skills and knowledge,
and is used by organizations and IT professionals around the globe.
This exam will certify that the successful candidate has the knowledge and skills required to:
• Understand and comply with disaster recovery and general security procedures
EXAM DEVELOPMENT
CompTIA exams result from subject matter expert workshops and industry-wide survey
results regarding the skills and knowledge required of an entry-level IT professional.
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PLEASE NOTE
The lists of examples provided in bulleted format are not exhaustive lists. Other examples of
technologies, processes or tasks pertaining to each objective may also be included on the exam
although not listed or covered in this objectives document. CompTIA is constantly reviewing the
content of our exams and updating test questions to be sure our exams are current and the security
of the questions is protected. When necessary, we will publish updated exams based on existing
exam objectives. Please know that all related exam preparation materials will still be valid.
CompTIA Server+ Certification Exam Objectives Version 1.0 (Exam Number: SK0-004)
TEST DETAILS
Exam code SK0-004
Number of questions 100
Length of test 90 minutes
Type of questions Multiple choice
Recommended experience CompTIA A+ or 18–24 months of IT experience
Languages English, Chinese, Japanese
Passing score 750 (on a scale of 100–900)
CompTIA Server+ Certification Exam Objectives Version 1.0 (Exam Number: SK0-004)
1.0 Server Architecture
1.1 Explain the purpose and function of server form factors.
• Rack mount • Tower - Network modules/switches
- Dimensions • Blade technology - Management modules
- 1U, 2U, 4U - Blade enclosure - Blade server
- Cable management arms - Backplane/midplane
- Rail kits - Power supply sockets
CompTIA Server+ Certification Exam Objectives Version 1.0 (Exam Number: SK0-004)
2.0 Server Administration
2.1 Install and configure server operating systems.
• Determine server role/purpose - ReiserFS - Compliance to company
• Update firmware - UFS procedures/standards
• BIOS/UEFI configuration - VMFS • Enable services
- Boot order - ZFS • Install features/roles/applications/drivers
• Disk preparation - Swap • Performance baseline
- RAID setup • Configure host name - Server optimization
- Partitioning • Local account setup - Swap or pagefile optimization
- Formatting • Connect to network • Unattended/remote installations
- File system type • Join domain/directory - Deploying images and cloning
- Ext 2, 3, 4 • Address security concerns - Scripted installs
- NTFS - Patching - PXE boot
- FAT32 - OS hardening - TFTP
2.2 Compare and contrast server roles and requirements for each.
• Web server • Print server • Network services server
• Application server • Messaging server - DHCP
• Directory server • Mail server - DNS/WINS
• Database server • Routing and remote access server - NTP
• File server
2.3 Given a scenario, use access and control methods to administer a server.
• Local hardware administration • Network-based hardware administration • Network-based operating
- KVM - KVM over IP system administration
- Serial - ILO - RDP
- Virtual administration console - iDRAC - SSH
- VNC
- Command line/shell
CompTIA Server+ Certification Exam Objectives Version 1.0 (Exam Number: SK0-004)
2.0 Server Administration
CompTIA Server+ Certification Exam Objectives Version 1.0 (Exam Number: SK0-004)
3.0 Storage
3.1 Given a scenario, install and deploy primary storage
devices based on given specifications and interfaces.
• Disk specifications - Seek time and latency - USB
- RPM - Hotswap vs. non-hotswap components - Fibre channel
- Dimensions/form factor • Interfaces • Hard drive vs. SSD
- Capacity - SAS
- Bus width - SATA
- IOPS - SCSI
CompTIA Server+ Certification Exam Objectives Version 1.0 (Exam Number: SK0-004)
4.0 Security
4.1 Compare and contrast physical security methods and concepts.
• Multifactor authentication - RFID chip - Security camera
- Something you have - ID card - Keys and locks
- Something you know - Biometric - Cabinet
- Something you are - Keypad - Rack mount
• Security concepts - Access list - Server
- Mantrap - Security guard - Safe
CompTIA Server+ Certification Exam Objectives Version 1.0 (Exam Number: SK0-004)
4.0 Security
CompTIA Server+ Certification Exam Objectives Version 1.0 (Exam Number: SK0-004)
5.0 Networking
5.1 Given a scenario, configure servers to use IP addressing
and network infrastructure services.
• IPv4 vs. IPv6 • WINS - Half
• Default gateway • NetBIOS - Auto
• CIDR notation and subnetting • NAT/PAT - Speeds
• Public and private IP addressing • MAC addresses - 10/100/1000 Mbps
• Static IP assignment vs. DHCP • Network Interface Card configuration - 10 Gbps
• DNS - NIC teaming
- FQDN - Duplexing
- Default domain suffix/search domain - Full
CompTIA Server+ Certification Exam Objectives Version 1.0 (Exam Number: SK0-004)
6.0 Disaster Recovery
6.1 Explain the importance of disaster recovery principles.
• Site types • Replication methods • Continuity of operations
- Hot site - Disk-to-disk - Disaster recovery plan
- Cold site - Server-to-server - Business continuity plan
- Warm site - Site-to-site - Business impact analysis
- Who is affected
- What is affected
- Severity of impact
CompTIA Server+ Certification Exam Objectives Version 1.0 (Exam Number: SK0-004)
7.0 Troubleshooting
7.1 Explain troubleshooting theory and methodologies.
• Identify the problem and • Test the theory to determine cause • Verify full system functionality
determine the scope - Once theory is confirmed, determine and if applicable implement
- Question users/stakeholders and next steps to resolve problem preventative measures
identify changes to the - If theory is not confirmed, • Perform a root cause analysis
server/environment establish new theory or escalate • Document findings, actions and
- Collect additional documentation/logs • Establish a plan of action to resolve the outcomes throughout the process
- If possible, replicate the problem and notify impacted users
problem as appropriate • Implement the solution or
- If possible, perform backups escalate as appropriate
before making changes - Make one change at a time and test/
• Establish a theory of probable confirm the change has resolved
cause (question the obvious) the problem
- Determine whether there is - If the problem is not resolved,
a common element of symptom reverse the change if appropriate
causing multiple problems and implement new change
CompTIA Server+ Certification Exam Objectives Version 1.0 (Exam Number: SK0-004)
7.0 Troubleshooting
CompTIA Server+ Certification Exam Objectives Version 1.0 (Exam Number: SK0-004)
7.0 Troubleshooting
CompTIA Server+ Certification Exam Objectives Version 1.0 (Exam Number: SK0-004)
CompTIA Server+ Acronyms
CompTIA Server+ Certification Exam Objectives Version 1.0 (Exam Number: SK0-004)
ACRONYM SPELLED OUT ACRONYM SPELLED OUT
iSCSI Internet Small Computer System Interface PXE Preboot Execution Environment
JBOD Just a Bunch Of Disks RADIUS Remote Authentication Dial-in User Service
KVM Keyboard-Video-Mouse RAID Redundant Array of Inexpensive/
LAN Local Area Network Integrated Disks/Drives
LC Local Connector RAM Random-Access Memory
LCD Liquid Crystal Display RAS Remote Access Server
LDAP Lightweight Directory Access Protocol RDP Remote Desktop Protocol
LED Light Emitting Diode RFID Radio Frequency Indemnification
LKGC Last Known Good Configuration RIS Remote Installation Service
LOM Lights Out Management RISC Reduced Instruction Set Computer
LTO Linear Tape-Open RJ-45 Registered Jack 45
LUN Logical Unit Number RPM Rotations Per Minute
MDF Master Data File SAN Storage Area Network
MIB Management Information Base SAS Serial Attached SCSI
MMC Microsoft Management Console SATA Serial ATA
MTTR Mean Time To Recover SC Standard Connector
NAC Network Access Control SCP Secure Copy Protocol
NAS Network Attached Storage SCSI Small Computer System Interface
NAT Network Address Translation SDRAM Synchronous Dynamic Random-Access Memory
NEMA National Electronic Manufacturers Association SFP Small Form-factor Pluggable
NetBIOS Network Basic Input Output System SFTP Secure File Transfer Protocol
NIC Network Interface Card SLA Service Level Agreement
NIDS Network Intrusion Detection System SMP Symmetric Multiprocessing
NLB Network Load Balancing SMTP Simple Mail Transport Protocol
NOS Network Operating System SNMP Simple Network Management Protocol
NTFS New Technology File System SQL Structured Query Language
NTP Network Time Protocol SSD Solid State Drive
NX No Execute SSH Secure Shell
OEM Original Equipment Manufacturer SSL Secure Sockets Layer
OS Operating System ST Straight Tip
OSPF Open Shortest Path First TACACS Terminal Access Controller Access Control System
OTDR Optical Time Domain Reflectometer TCP/IP Transmission Control Protocol/Internet Protocol
OTP One-Time Password TDR Time Domain Reflectometer
PAT Port Address Translation TFTP Trivial File Transfer Protocol
PBX Private Branch Exchange TLS Transport Layer Security
PCI Peripheral Component Interconnect UAC User Account Control
PCIe Peripheral Component Interconnect express UDP User Datagram Protocol
PCI-X Peripheral Component Interconnect Extended UEFI Unified Extensible Firmware Interface
PDU Power Distribution Unit UFS Unix File System
PII Personally Identifiable Information UID Unit Identification
PKI Public Key Infrastructure UPS Uninterruptible Power Supply
POP3 Post Office Protocol (Version 3) URL Universal/Uniform Resource Locator
POST Power On Self-Test USB Universal Serial Bus
POTS Plain Old Telephone System VLAN Virtual Local Area Network
PPTP Point-to-Point Tunneling Protocol VM Virtual Machine
PSU Power Supply Unit VMFS VMware File System
CompTIA Server+ Certification Exam Objectives Version 1.0 (Exam Number: SK0-004)
ACRONYM SPELLED OUT
VNC Virtual Network Computing
VoIP Voice over IP
VPN Virtual Private Network
VRM Voltage Regulator Module
VSS Volume Shadow Service
VT Virtualization Technology
WBEM Web-based Enterprise Management
WDS Windows Deployment Services
WINS Windows Internet Naming Service
WMI Windows Management Instrumentation
WOL Wake-on-LAN
WORM Write-Once, Read-Many
WSUS Windows Software Update Services
WWN World Wide Name
XD Execute Disable
ZFS Zettabyte File System
CompTIA Server+ Certification Exam Objectives Version 1.0 (Exam Number: SK0-004)
Server+ Proposed Hardware and Software List
EQUIPMENT TOOLS
• Server • Digital multimeter
• Multiple NICs • Screw driver
• Remote management interface • Wrench
• RAID controller • Hammer
• SAS or SATA drives • Flash light
• Industry standard rack enclosure • Vacuum
• Laptop or desktop • Canned air
• Switch • Cable testers
• Ethernet cables
• Fiber cables SOFTWARE
• Smart UPS • Virtualization software
• PDU • Various server operating
• LCD screens systems (Windows/Linux)
• KVM • Host-based security suite
• Serial cables • Vulnerability assessment software
• Thermostat • PuTTY
• Cooling devices • Packet analyzer
• NMAP
SPARE PARTS/HARDWARE
• Hard drive
• RAM
• Power supplies
• Cables
• Power cords
• Cable/zip wraps
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