17-Oct-19

Dear Jing Leong

A support service renewal is expired or about to expire.

The technical support services for support service number 5995227 will expire, or have expired on
18-Sep-19.

Renewing these services is easy. Just click the Quick Checkout button below and complete your renewal
online. Once your renewal is completed, the new Support Period for these services will begin on the start
date listed for this renewal in your My Support Renewals account and will be provided through the end
date as shown for this renewal in your My Support Renewals account. A renewal order containing all of
the information about your renewal is also attached for your reference. So that there is no interruption in
these services, please complete your renewal on or before 24-Oct-19. You can see and manage all of
your support service renewals anytime on My Support Renewals by clicking the Manage Your Renewals
button below.

Quick Checkout Manage Your Renewals

To log into My Support Renewals, you will need your username and password:

Your Oracle.com username is: JING.LEONG@CLOUGH.COM.AU

New Customer? Forgot your password? Reset.

We want to make renewing your Oracle technical support services even easier. The technical support
services in this renewal can be enrolled in Auto Renew. With Auto Renew, the Support Period will be
automatically extended for an additional Support Period unless you cancel the services within the
timeframes listed in the renewal order or on My Support Renewals. If you opt in to Auto Renew, we will let
you know before your Support expires that the Support Period will be automatically extended. Then you
will simply be invoiced for the additional Support Period. To opt in to Auto Renew for the technical support
services included in this renewal, please select the Auto Renew option while checking out this renewal on
My Support Renewals.

Learn more about Auto Renew

If you are unable to complete your renewal on My Support Renewals, you can complete your renewal by
following the instructions in the attached renewal order.

You can still enroll the technical support services included in this renewal in Auto Renew going forward
even if you are not completing this renewal on My Support Renewals - just follow the instructions on the
renewal order.

Have a question about your renewal? Call " +61.2.94912850 or 1 800 787 901 " or email Oracle at
shilpa.budhiraja@oracle.com.

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 TECHNICAL SUPPORT SERVICES RENEWAL ORDER

GENERAL INFORMATION

OFFER EXPIRATION ORACLE: Oracle Corporation Australia Pty Limited

Support Service Oracle Contact Information:
5995227
Number: Shilpa Budhiraja
Offer Expires: 24-Oct-19
Telephone: " +61.2.94912850 or 1 800 787 901 "
Fax:
Email: shilpa.budhiraja@oracle.com

CUSTOMER: Clough Projects Pty Ltd

CUSTOMER CUSTOMER
QUOTE TO BILL TO
Account Contact: Jing Leong Account Contact: Jing Leong
Account Name: Clough Projects Pty Ltd Account Name: Clough Projects Pty Ltd
L4, 160 St George
Address: Address: L4, 160 St George Terrace
Terrace
Perth Perth
WA 6000 WA 6000
Australia Australia
Telephone: 4 55508155 Telephone: 4-55508155
Fax: Fax:
Jing.Leong@clough.com.
E-mail: E-mail: jing.leong@clough.com.au
au

"You" and "Your" as used in this renewal order, refer to the Customer listed above.

Please take a minute to make sure the email information entered above is correct. Your email address is
particularly important because Oracle may email You certain notices about technical support services. If
You need to make any changes to the Customer information above, You can either login to your My
Support Renewals account and select "Update Quote to Information" to edit Your "Quote To" information
and You can edit Your "Bill To" information at check out. Alternatively, this information can be updated by
providing Your current information along with Your support service number 5995227, to Oracle per the
General Information section above.

Page 2 of 11 Support Service Number: 5995227

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SERVICE DETAILS

Program Technical Support Services

Service Level: Software Update License & Support
Product Description CSI # Qty License License Start Date End Date
Metric Level /
Type

Data Integrator and Application 19219910 6 FULL USE 19-Sep-19 18-Sep-20

Adapter for Data Integration -
Processor Perpetual

Oracle Business Intelligence 19219910 25 FULL USE 19-Sep-19 18-Sep-20

Foundation Suite - Named User
Plus Perpetual

Oracle Business Intelligence 19219910 4 FULL USE 19-Sep-19 18-Sep-20

Foundation Suite - Processor
Perpetual

Oracle Database Enterprise 19219910 100 LIMITED 19-Sep-19 18-Sep-20

Edition - Named User Plus USE
Perpetual SPECIFIE
D APP

Oracle Database Enterprise 19219910 4 LIMITED 19-Sep-19 18-Sep-20

Edition - Processor Perpetual USE
SPECIFIE
D APP

Oracle Financial Analytics Fusion 19219910 25 FULL USE 19-Sep-19 18-Sep-20

Edition - Application User
Perpetual

Oracle Financials - Application 19219910 30 FULL USE 19-Sep-19 18-Sep-20

Read-Only User Perpetual

Oracle Financials - Application 19219910 30 FULL USE 19-Sep-19 18-Sep-20

User Perpetual

Oracle Human Resources 19219910 25 FULL USE 19-Sep-19 18-Sep-20

Analytics Fusion Edition -
Application User Perpetual

Oracle Human Resources - 19219910 2000 FULL USE 19-Sep-19 18-Sep-20

Employee Perpetual

Oracle iProcurement - 19219910 500 FULL USE 19-Sep-19 18-Sep-20

Application User Perpetual

Oracle Procurement and Spend 19219910 25 FULL USE 19-Sep-19 18-Sep-20

Analytics Fusion Edition -
Application User Perpetual

Oracle Project Analytics - 19219910 25 FULL USE 19-Sep-19 18-Sep-20

Application User Perpetual

Oracle Project Billing for Oracle 19219910 50 FULL USE 19-Sep-19 18-Sep-20
Project Costing - Application
User Perpetual

Oracle Project Costing - 19219910 50 FULL USE 19-Sep-19 18-Sep-20

Application User Perpetual

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 Program Technical Support Services
Service Level: Software Update License & Support
Product Description CSI # Qty License License Start Date End Date
Metric Level /
Type

Oracle Project Planning and 19219910 50 FULL USE 19-Sep-19 18-Sep-20

Control - Application User
Perpetual

Oracle Purchasing - Application 19219910 30 FULL USE 19-Sep-19 18-Sep-20

User Perpetual

Oracle Self-Service Human 19219910 2000 FULL USE 19-Sep-19 18-Sep-20

Resources - Employee Perpetual

Oracle Services Procurement for 19219910 30 FULL USE 19-Sep-19 18-Sep-20

Oracle Purchasing - Application
User Perpetual

Oracle SOA Suite for Oracle 19219910 20 FULL USE 19-Sep-19 18-Sep-20
Middleware - Named User Plus
Perpetual

Oracle SOA Suite for Oracle 19219910 2 FULL USE 19-Sep-19 18-Sep-20
Middleware - Processor
Perpetual

Oracle Sourcing for Oracle 19219910 6 FULL USE 19-Sep-19 18-Sep-20

Purchasing - Application User
Perpetual

Oracle Supplier Hub Add-On for 19219910 10000 FULL USE 19-Sep-19 18-Sep-20
Oracle E-Business Suite -
Record Perpetual

Oracle Supplier Hub Data 19219910 5 FULL USE 19-Sep-19 18-Sep-20

Steward - Application User
Perpetual

Oracle Time and Labor - 19219910 2000 FULL USE 19-Sep-19 18-Sep-20
Employee Perpetual

Oracle WebLogic Suite - Named 19219910 60 FULL USE 19-Sep-19 18-Sep-20

User Plus Perpetual

Oracle WebLogic Suite - 19219910 6 FULL USE 19-Sep-19 18-Sep-20

Processor Perpetual

Program Technical Support Fees: AUD 373,326.73

Total Price: AUD 373,326.73

Plus applicable tax

NOTES
• If Oracle accepts Your renewal order, the start date set forth in the Service Details table above shall
serve as the commencement date of the technical support services and the technical support
services ordered under this renewal order will be provided through the end date specified in the table
for the applicable programs and/ or hardware ("Support Period").
• If any of the fields listed in the Service Details table above are blank, then such fields do not apply to
Your renewal.

Page 4 of 11 Support Service Number: 5995227

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OPT IN TO AUTO RENEW
We want to make renewing Your Oracle support services even easier. The technical support services in
this renewal can be enrolled in Auto Renew. With Auto Renew, the Support Period will be automatically
extended for an additional Support Period. If You opt in to Auto Renew, You will be automatically invoiced
and won't have to continue to accept the renewal for these services year after year. More information
about Auto Renew is in the Technical Support Services section below.

You will be given the option to enroll the technical support services in this renewal in Auto Renew going
forward when You accept this renewal on My Support Renewals. If You are unable to renew online but
would still like the technical support services in this renewal to be Auto Renewed going forward, please
follow the instructions in the Renewal Processing section below.

Page 5 of 11 Support Service Number: 5995227

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TECHNICAL SUPPORT SERVICES TERMS

If the Customer and the Customer Quote To name identified in the General Information table above are
not the same, Clough Projects Pty Ltd represents that Customer has authorized Clough Projects Pty Ltd
to execute this renewal order on the Customer's behalf and to bind the Customer to the terms contained
in this renewal order. Clough Projects Pty Ltd services ordered are for the sole benefit of Customer and
shall only be used by Customer. Clough Projects Pty Ltd agrees to advise Customer of the terms of this
renewal order as well as any communications received from Oracle regarding the services.

If the Customer and the Customer Bill To name identified in the General Information table above are not
the same, Customer agrees that: a) Customer has the ultimate responsibility for payments under this
renewal order; and b) any failure of Clough Projects Pty Ltd to make timely payment per the terms of this
renewal order shall be deemed a breach by Customer and, in addition to any other remedies available to
Oracle, Oracle may terminate Customer's technical support service under this renewal order.

Technical support is provided under Oracle's technical support policies in effect at the time the services
are provided. The technical support policies are subject to change at Oracle's discretion; however,
Oracle will not materially reduce the level of services provided for supported programs and/or hardware
during the period for which fees for technical support have been paid. You should review the technical
support policies prior to entering into this renewal order.

The current version of the technical support policies may be accessed at

http://www.oracle.com/us/support/policies/index.html.

The technical support services in the Service Details section above are eligible for Auto Renew. If you
choose to opt in to Auto Renew by either selecting the Auto Renew option at checkout for this renewal on
My Support Renewals or by completing and returning the Auto Renew Enrollment section below, then at
the end of the Support Period, the technical support services will Auto Renew for an additional Support
Period at the fees specified in the renewal order, which will be sent to You for Your information prior to the
support service renewal Auto Renewing. The renewal order will include Oracle's then current percentage
increase over the prior year's fees (except as otherwise agreed). If You would like to cancel Auto Renew
for a future Support Period, You must provide Oracle with written notice no later than 30 days prior to the
end of the active Support Period. Oracle can also cancel the Auto Renewal of Your technical support
services by providing You with written notice no later than 90 days prior to the end of the active Support
Period informing You that Oracle will not Auto Renew the applicable technical support services.

The technical support services renewed under this renewal order are governed by the terms and
conditions of the applicable agreement identified below ("agreement"):
• The agreement that You executed for technical support services for the programs and/or hardware
listed in the Service Details section above with Oracle or a vendor acquired by Oracle. Any use of the
programs and/or hardware, which includes updates and other materials provided or made available
by Oracle as a part of technical support services, is subject to the rights granted for the programs
and/or hardware set forth in the order in which the programs and/or hardware were acquired; or
• If You do not have an existing agreement for technical support services with Oracle, You agree that
the terms of the Online Transactional Oracle Master Agreement located at
https://www.oracle.com/corporate/contracts/contract-documents/master-agreement.html, that is in
effect at the time You accept Your renewal order, govern the provision of technical support services
ordered under this renewal order, as well as Your rights to use updates and other materials provided
or made available by Oracle under technical support services. If applicable, You should review the
Online Transactional Oracle Master Agreement prior to entering into this renewal order.

Page 6 of 11 Support Service Number: 5995227

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This renewal order incorporates the agreement by reference. In the event of inconsistencies between the
terms contained in this renewal order and the agreement, this renewal order shall take precedence.

Page 7 of 11 Support Service Number: 5995227

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RENEWAL PROCESSING DETAILS

Please renew the technical support services on this renewal order on My Support Renewals.

If You are unable to renew using My Support Renewals, You can renew using the options below. Your
renewal order is subject to Oracle's acceptance. Your renewal is considered complete when You provide
Oracle with payment details for the renewal as detailed below or an executed Oracle Financing contract.
Once completed, Your renewal cannot be cancelled and Your payment is nonrefundable, except as
provided in the agreement. Oracle will issue an invoice to You upon receipt of a purchase order or a form
of payment acceptable to Oracle.

Please note that if the pre-tax value of this renewal is USD $2,000 or less, the technical support services
ordered must be paid by credit card; or You must renew Your support on My Support Renewals.

Technical Support fees are invoiced Full in Advance. All fees payable to Oracle are due within 30
Days Net from date of invoice.

You agree to pay any sales, value-added or other similar taxes imposed by applicable law, except for
taxes based on Oracle's income.

AUTO RENEW ENROLLMENT

If You would like the technical support services in this renewal to be enrolled in Auto Renew going
forward, please select the Auto Renew option at checkout on My Support Renewals.

If You are unable to checkout on My Support Renewals but would like to enroll in Auto Renew, please
complete and sign this section and return this renewal order to Oracle per the General Information section
above, and we will sign You up.

Yes! Please enroll the technical support services for support service number 5995227 in
Oracle's Auto Renew program. I understand that Auto Renew will start after the current
Support Period.

By signing this form, I am choosing to opt in to Auto Renew and I agree that at the end of the Support
Period specified in the Service Details section above, the technical support services will Auto Renew for
an additional Support Period at the fees specified in the Auto Renew renewal order, which will include
Oracle's then current percentage increase over the prior year's fees (except as otherwise agreed), unless
I provide Oracle with written notice no later than 30 days before the end of the active Support Period that I
would like to cancel Auto Renew for a future Support Period. Oracle can also cancel the Auto Renewal of
these technical support services by providing me with written notice no later than 90 days prior to the end
of the active Support Period informing me that Oracle will not Auto Renew the applicable technical
support services.

Clough Projects Pty Ltd

__________________________________
Authorized Signature

__________________________________
Name

__________________________________
Title

Page 8 of 11 Support Service Number: 5995227

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__________________________________
Signature Date

PAYMENT DETAILS

Purchase Order
If You are submitting a purchase order for the payment of the renewal of the technical support services on
this renewal order, the purchase order must be in a non-editable format (e.g., PDF) and include the
following information:

- Support Service Number: 5995227

- Total Price: AUD 373,326.73 (excluding applicable tax)
- Local Tax, if applicable

In issuing a purchase order, Clough Projects Pty Ltd agrees that the terms of this renewal order and the
agreement supersede the terms in the purchase order or any other non-Oracle document, and no terms
included in any such purchase order or other non-Oracle document shall apply to the technical support
services renewed under this renewal order.

Please contact Oracle per the General Information section above to issue Your purchase order.

Credit Card
If You wish to use a credit card to pay for the renewal of the technical support services on this renewal
order, please contact Oracle per the General Information section above. Please note that Oracle is
unable to process credit card transactions of USD $100,000 or greater or transactions that are not in
AUD.

Payment Confirmation
If You cannot pay using any of the payment methods described above, please complete this payment
confirmation and submit it to Oracle. Please initial the following statement that best applies to You.

____ Clough Projects Pty Ltd does not issue purchase orders.
____ Clough Projects Pty Ltd does not require a purchase order for the services ordered hereto.

Clough Projects Pty Ltd certifies that the information provided above is accurate and complies with
Clough Projects Pty Ltd's business practices in entering into this renewal order, including obtaining all
necessary approvals to release the funds for this renewal. In issuing this payment confirmation, Clough
Projects Pty Ltd agrees that the terms of this renewal order and the agreement shall apply to the technical
support services ordered under this renewal order. No terms attached or submitted with the payment
confirmation will apply.

The signature below affirms Clough Projects Pty Ltd's commitment to pay for the services ordered in
accordance with the terms of this renewal order.

Clough Projects Pty Ltd

__________________________________
Authorized Signature

__________________________________
Name

__________________________________
Title

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 __________________________________
Signature Date

Please contact Oracle per the General Information section above to issue Your Payment Confirmation.

Page 10 of 11 Support Service Number: 5995227

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Spotlight on Support Services & Special Offers
Extended Support puts you in control of your Database, Middleware, and Applications upgrade strategy
by providing additional maintenance and upgrades for Oracle Database, Oracle Fusion Middleware, and
Oracle Applications for an additional fee. For more information contact Oracle per the per the General
Information section above or click the Learn more about Extended Support button below.

Learn more about Extended Support

Are you looking to reduce your application management costs while improving the performance and
security of your on premises Oracle Applications? With Oracle Managed Applications Unlimited you can
realize these benefits with no upfront costs and a smooth transition of your business critical Oracle
applications to Oracle Cloud.

Learn more about Oracle Advanced Customer Services

Limited-time Training promotion from Oracle University: Save 20% on a prepaid Learning Credit
account that you can use towards any Oracle University product or service, including Oracle Learning
Subscription services, which offer anytime, anywhere training for you to maximize productivity while you
learn. This promotion is valid 90 days prior to and 30 days following the expiration date specified above.
This promotion is not valid in conjunction with any other Oracle University discounts or promotions, for US
public-sector customers, or as otherwise prohibited by law. A minimum order of USD 5,000 is required.
Please visit http://education.oracle.com/renewaloffer for more details and to purchase your prepaid
Learning Credit account.

Learn more about Oracle University

Page 11 of 11 Support Service Number: 5995227

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