QUESTIONNAIRE

Instructions for filling the questionnaire:

1. This questionnaire contains 4 sections and seeks your opinion pertaining to various facts
concerning to JIT to be filled by any senior person of the Company.
2. Please answer each question carefully.
3. If you have any doubt, do not hesitate to contact me.
4. Data will be kept secret.

SECTION A

Personal Information

1. Name _____________________________ Designation/ Position ___________________

2. Total Experience in this Industry____________________________________________
3. Address _______________________________________________________________
4. Tel. No. _________________ Fax _______________ Email ________________________
5. Whether any sort of JIT training is carried out by you? (Tick) Yes/No

Company Profile

1. Name and Address of the Company_______________________________________

___________________________________________________________________
2. Main Products manufactured____________________________________________
_ __________________________________________________________________
3 Type of company (Tick) Manufacturing/ Process
4. Total investment in the Company on Fixed Assets___________________________
5. Annual Turnover of the Company________________________________________
6. Category of the Company (Tick) Large/ Medium/ Small
7. Quality certifications if any
_______________________________________________________________________
_______________________________________________________________________
8. Total Manpower_____________________________________________________
Higher Management__________________________________________
Engineers___________________________________________________
Supervisors_________________________________________________
Skilled Workers______________________________________________
9. Whether JIT implemented in the Company (Tick) Yes/ no

Signature

1
 Section -B
PROBLEMS IN JIT IMPLEMENTATION

Please mark () at appropriate place

1. At what level your company is facing the problems when using JIT system.

Sr.
PROBLEMS 1 2 3 4 5
No.
Problems Concerning to Management
1 Resistance offered from Management
2 Management Participation
3 Interest to innovation and change
4 Training for Managers
5 Management resistance to share Authority with employees
6 Transparency in the organization
7 Co-operation with the Suppliers
8 Mutual trust and Co-operation with the Employees
9 Communication within the company
10 knowledge about JIT
Problems Concerning to Employees
1 Awareness of JIT among employees
2 Support from employees
3 Flexible workforce
4 Response to innovation and change by employees
5 Motivated workforce
6 Mutual trust and Co-operation with the management
Problems Concerning to Supplier/ Vendors
1 knowledge about JIT on part of suppliers
2 Communication and Co-operation with Management
3 Support from suppliers
4 Quantity problems with supplied Materials
5 Quality problems with supplied Materials
6 Timing problems with supplied Materials
7 Supplier training and Development
Problems Concerning to Technology/Processes
1 Standardization
2 Performance Measure system
3 Technology
4 Transportation and Material Handling Facility
5 Machinery and Equipment
6 Problems in using Kanban
7 Problems in maintenance

Abbreviations: 1. Highly Satisfied

2. Satisfied
3. Neutral
4. Dissatisfied
5. Highly Dissatisfied
2
 Section –C
ELEMENTS OF JIT

1. Which of the following elements of JIT system are important and difficult to implement in your
company?

Degree of Importance Degree of Difficulties

Sr. Element 1 2 3 4 5 1 2 3 4 5 N/A

No.
Elements Concerning to Organization & People
1 Continuous Improvement
2 Customer satisfaction
3 Employee involvement in Decision Making
4 Flexible Workforce
5 Teamwork
6 Quality Circles
7 Quality Function Deployment
Elements Concerning to Plant & Equipment
1 Flow Layout
2 Preventive maintenance
3 Total productive maintenance (TPM)
4 Group Technology
5 Automation
Elements Concerning to Process & Product
System
1 Process flexibility
2 Standardization
3 Product simplification
4 Process simplification
5 House Keeping (tidiness, clarity, cleanliness)
6 Kanban card or system
7 Standard Containers
8 Statistical process control (SPC)
9 Waste Reduction
10 Zero Defect
11 Setup Time Reduction
12 Smooth Flow of Material
13 Work-In-Process Reduction
Elements Concerning to Suppliers/ Vendors
1 JIT Purchasing
2 Buffer Stock Removal
3 Inventory Reduction
4 Lead Time Reduction
5 Small Lot Size

Abbreviations: Degree of Importance Degree of Difficulties

1. Not at all Important 1. Not at all Difficult/ Very Easy

2. Least Important 2. Least Difficult
3. Neutral 3. Neutral

3
 4. Important 4. Difficult
5. Very Important 5. Very Difficult

Section – D
DEGREE OF EXPECTED BENEFITS

1. How much benefit did you expect after implementation of JIT system?

Sr. Benefit 1 2 3 4 5
No.
Benefits Concerning to Organization
1 Improvement in Competitive position
2 Improved customer Relations
3 Improvement in Vendor performance
4 Improvement in Relation with suppliers
5 Reduction in the number of Suppliers
6 Improvement in Equipment efficiency/utilization
7 Reduction in transportation time
8 Improvement in Process flexibility
9 Reduction in Scrap
10 Improvement in Productivity
11 Improvement in System's flexibility
12 Reduction in WIP
13 Reduction in overhead
14 Reduction in inventories
15 Reduction in lot size
16 Reduction in production lead time
17 Reduction in space requirement
18 Increase in Profit
19 Improvement in Manpower utilization and Efficiency
20 Reduction in receiving material inspection

Benefits Concerning to Employees

Worker motivation
1
Team work
2
Material handling
3
Manpower utilization and Efficiency
4
Reduction in receiving material inspection
5
Benefits Concerning to Customer
Product Improvement
1

4
 Quality Improvement
2
Improvement in frequent deliveries
3

Abbreviations: 1. Not at all Beneficial 5. Highly Beneficial

2. Least Beneficial
3. Beneficial
4. Very Beneficial

5. How satisfied are you with the current policy regarding just in time.

(1) Not at all

(2) Some what
(3) Satisfied
(4) Quite Satisfied
(5) Very Satisfied.

Thank you very much for you valuable time