Service Presentation Leaflet
CSR-03 PSA Groupe Supplier Quality
CUSTOMER FOCUSED
Professional training on
Groupe standards describing main
tools and methods applied for
supplier quality assurance.
FOCUSED ON OBJECTIVES
Coming out from training
objectives for suppliers,
training design covers all main
PSA Groupe requirements
suppliers and allocates appropriate
time to most important subjects.
TECHNICALLY STRONG
Coming out from vehicle user
expectations and PSA Groupe ST
preparation, the module covers
requirements on product/process
development by the supplier using
PSA Groupe language.
PRACTICALLY ORIENTED
PSA Groupe quality assurance
requirements explained
many examples and practical Case
Studies elaborated by training
participants. On-line work with real
data.
CUSTOMER RECOMMENDED
PSA Groupe strongly recommends
to all new and existing suppliers to
take this educational program.
TRAINING
Assurance Tools & Methodology
The cooperation between PSA Groupe and its suppliers shall be fully focused on the
satisfaction of the final vehicle users, to which the suppliers contribute to a great extent. The
more complex the product, the closer this cooperation should be. PSA Groupe has its unique
methodology and tools that shares with its suppliers how to identify the vehicle user needs,
PSA
transfer them to expectations on vehicle systems, modules, down to single components and
consequently co-develop, verify and finally release the supplier technical solution.
Training module CSR-03 PSA Groupe Supplier Quality Assurance Tools & Methodology,
developed in PSA Groupe – ABP Management partnership, clarifies to automotive suppliers
in a practical way all main PSA Groupe standards and requirements to be understood and
respected by both parties all along the cooperation. The training participants will profit from
the added value training content as well as from the experience of highly qualified trainers.
the
May the training participant have any questions related to the training content, (s)he can take
the advantage of a one-year, free of charge support by ABP Management.
on
Training Content 1/2
Chapter Skills to get
I. b2b portal PSA Groupe b2b portal management by the supplier, management of
portal accesses for collaborators, update of contacts for PSA for all
processes, portal lay-out and main functionalities, quality applications,
supplier documentation, e-learnings for suppliers, …
II. Supplier Evaluation by SQME/CQC functions, PSA Groupe audits & self-assessment require-
PSA Groupe ments (QSB+, NSA, PCPA, MMOG/LE), supplier 2018 KPIs definition &
follow-up, BIDLIST 2018 rules (detailed explanation), Supplier Plant
Sheet, SPOT application, …
III. PSA requirements on purchased part / vehicle project milestones, principles of understanding
Project Management of PSA Groupe project requirements and their transfer to supplier Project
Management system, FCLA and project logistics requirements overview
using PSA Groupe technical specification understanding from the final
IV. Product/Process
customer point of view, supplier definition of a technical solution, rules of
Development on PSA
CTFs identification, CTFs classification and its transfer to supplier
Groupe projects
product/process development and quality system, Supplier Validation
Plan & PSA Groupe Integration Validation Plan, management of supplier
PV over the project, process feasibility analysis and CS & CSE
identification, robust PCP establishment in project design phase and its
update over the project (both MRF and APQP forms explained in detail),
control cost reduction thanks to adjusted PCP for serial production phase,
PCP role in serial production phase, defects catalogue preparation, …
COACHING TEMPORARY RESOURCES AUDIT PARTNERSHIP
BO SAKO VA 7 , 8 5 1 0 4 BRAT I SL AVA, SL O VAKI A | T e l . : +4 2 1 2 3 8 1 0 5 4 59 |+4 2 1 9 1 5 9 2 3 17 8
OF F I CE@ ABP- MANAG E ME NT . CO M | W W W . ABP- MANAG EM EN T . CO M
 Service Presentation Leaflet
tanja.hoger@rosenberger.com
CSR-03 PSA Groupe Supplier Quality
Assurance Tools & Methodology

Training Content 2/2

DEPLOYED GLOBALLY
Open modules all over the year in all
regions where PSA has
important Supply Chain base.
LOCAL LANGUAGE
To clearly pass the key information,
effort to use local PSA supplier
language.
EXPERIENCED TRAINERS
Robust training content has the
same importance as qualified
trainers. All trainers are approved by
PSA Groupe and have at least 10
years of experience within PSA or
on Tier-1 supplier side.
RECOGNIZED CERTIFICATE
Trainees who reach ≥ 60% score of
the final test will get a training
certificate issued by PSA Groupe
and ABP Management.
Chapter
V. Capacity requirements, Supplier capacity commitment, Standard & Standard + Extra Capacity
PSA tool management
an
VI. Initial Samples
Acceptance Process
VII. GP12
VIII. 0km quality claims,
Controlled Shipping
IX. Warranty claims
X. PSA Groupe additional
requirements
Exercises on portal b2b
Final Test
Supplier Target Group
 Customer Care
Skills to get
Calculation, PCAT audits, PSA owned tool payment over the project, tool
marking & Tool Ownership Certificate, requirements on tool management
tracking system over the serial production phase, …
PSA Groupe specific objectives on MSA & SPC, deliveries of pre-serial
parts, MAPI/MAPEX, parts sticking rules & sticker historical file,
differences between MRF and APQP product/process release, …
GP12 meaning & importance for PSA, identification of GP12 period,
GP12 implementation rules, verification of GP12 robustness & efficiency
based on PSA criteria (supplier self-assessment), …
GP5+ requirements, types of claims, quality claims during new project
launch, requirements on supplier reactivity, repeated incident rules &
impact, financial impact & pre-invoice dispute, incident classification &
KPIs calculation, AMADEUS (detailed explanation), derogation rules,
CS1/CS2 rules, escalation process in serial production phase, …
CGFE 2010 norm, AMADEUS QEC claims, COMTEC (Technical Factor
definition, warranty claims invoicing process), warranty performance, …
PSA Groupe specific requirements on DFMEA/PFMEA, reverse FMEA,
traceability requirements, change management in serial production, …
practical on-line exercises for all main quality related processes with PSA
summary test to check the right understanding of the training content
Training places Training certificate
 Paris  Bratislava

AFTER-TRAINING SUPPORT
 Quality Engineers  Madrid  Krakow
 Quality Managers  Brazil  Morocco
The end of the training session does
 Quality System Specialists  China  Argentina
not mean the end of PSA supplier

support. ABP Management offers to

 Product Development
+ option to organize an
all participants 1-year, free of
 Process Development
in-house module
charge support for all questions
 Project Managers

related to the training content while

 Warranty Specialists Questions/Quotations
implementing PSA requirements in
 Key Account Managers office@abp-management.com
daily work.
www.abp-management.com

TRAINING COACHING TEMPORARY RESOURCES AUDIT PARTNERSHIP

BO SAKO VA 7 , 8 5 1 0 4 BRAT I SL AVA, SL O VAKI A | T e l : +4 2 1 2 3 8 1 05 4 5 9 |+4 2 1 9 1 5 9 2 3 1 78

OF F I CE@ ABP- MANAG E ME NT . CO M | W W W . ABP- MANAG EM EN T . CO M