OB385-1.qxp 05.1.

25 18:50 Page 1

SPLIT-TYPE, AIR CONDITIONERS

SPLIT-TYPE, HEAT PUMP AIR CONDITIONERS

No. OB385

SERVICE MANUAL
Wireless type
Models

MSC-GA20VB - E1 (WH)

MSC-GA25VB - E1 (WH)

MSC-GA35VB - E1 (WH)

CONTENTS
1. TECHNICAL CHANGES ····································3
2. PART NAMES AND FUNCTIONS······················3
3. SPECIFICATION·················································5
4. NOISE CRITERIA CURVES ·······························6
5. OUTLINES AND DIMENSIONS ·························7
Indication of model name 6. WIRING DIAGRAM ············································8
MSC-GA20VB - E1
7. REFRIGERANT SYSTEM DIAGRAM ················8
MSC-GA25VB - E1 8. SERVICE FUNCTIONS ······································9
MSC-GA35VB - E1 9. TROUBLESHOOTING······································11
10. DISASSEMBLY INSTRUCTIONS·····················18
11. PARTS LIST······················································20
12. OPTIONAL PARTS···········································22

NOTE:
•This manual describes technical data of indoor units.
•As for outdoor units MU-GA20/GA25/GA35VB - E1 , refer to the service manual OB386.
•As for outdoor units MUH-GA20/GA25/GA35VB - E1 , refer to the service manual OB387.
•As for outdoor units MUX-2A28/2A59/3A60/3A63/2A70/4A73VB - E1 , refer to the service manual
OB384.
•As for outdoor units MXZ-A14/A18/A26/A32WV - E1 , refer to the service manual OB319 REVISED
EDITION-A.
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1 TECHNICAL CHANGES

MSC-A07YV - E1 ➔ MSC-GA20VB - E1
1. Indication of capacity has been changed. (BTU base ➔ kW)
2. P.C. board has been changed.
3. Air cleaning filter has been changed to optional parts.
4. Fan motor has been changed.
5. Fan motor capacitor has been changed.
6. Color of indoor unit has been changed.

MSC-A09YV - E1 ➔ MSC-GA25VB - E1
1. Indication of capacity has been changed. (BTU base ➔ kW)
2. P.C. board has been changed.
3. Air cleaning filter has been changed to optional parts.
4. Fan motor has been changed.
5. Fan motor capacitor has been changed.
6. Color of indoor unit has been changed.

MSC-A12YV - E1 ➔ MSC-GA35VB - E1
1. Indication of capacity has been changed. (BTU base ➔ kW)
2. P.C. board has been changed.
3. Air cleaning filter has been changed to optional parts.
4. Fan motor has been changed.
5. Fan motor capacitor has been changed.
6. Color of indoor unit has been changed.

2 PART NAMES AND FUNCTIONS

MSC-GA20VB - E1 MSC-GA25VB - E1 MSC-GA35VB - E1
INDOOR UNIT

Air cleaning filter(option) Front panel

(white bellows type) Air inlet

Panel to Breaker

Catechin air filter Power supply cord

(With deodorizer)

Remote control
receiving section
Air outlet
Vertical vanes
Fan
Remote controller
Horizontal vane

Operation section Display section

(When the front panel is opened)

Operation indicator lamp

Emergency operation switch Remote control
receiving section

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MSC-GA20VB - E1
MSC-GA25VB - E1
MSC-GA35VB - E1

ACCESSORIES
<Indoor unit>
1 Installation plate 1
2 Installation plate fixing screw 4 o 25 mm 5
3 Remote controller holder 1
4 Fixing screw for 3 3.5 o 16 mm 2
5 Battery (AAA) for remote controller 2
6 Wireless remote controller 1
7 Felt tape (Used for left or left-rear piping) 1

REMOTE CONTROLLER

Signal transmitting section

Operation display section PM

AM
OPERATE /STOP
(ON /OFF) button TOO
ON/OFF WARM TOO
COOL

TEMPERATURE buttons

Open the front lid.

Indication of remote controller model is
on back.

CLOCK
PM

AM

TOO
ON/OFF WARM TOO
COOL

FAN SPEED CONTROL button FAN STOP

I FEEL COOL
OFF-TIMER button
VANE START
HEAT
/FAN
/
DRY
ON-TIMER button
MODE HR.
OPERATION SELECT button HR. button
ECONO COOL MIN. MIN. button
ECONO COOL button RESET CLOCK
(TIME SET button)
RESET button CLOCK SET button
VANE CONTROL button

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3 SPECIFICATION

Indoor model MSC-GA20VB - E1 MSC-GA25VB - E1 MSC-GA35VB - E1

Function Cooling Heating Cooling Heating Cooling Heating
Single phase Single phase Single phase
Indoor unit power supply
230V,50Hz 230V,50Hz 230V,50Hz
Capacity Air flow(High/Med.w/Low w) K /h 474/372 w/276 w 510/420 w /342w 474/384 w/306w 588/456 w/342w 582/444 w/324w 606/498 w/396w
Power outlet A 10 10 10
Electrical

Running current A 0.17 0.17 0.19

Power input W 35 35 40
data

Power factor % 90 90 92
Fan motor current A 0.17 0.17 0.19
Model RC4V19-JA RC4V19-JA RC4V19-HA
motor
Fan

Winding WHT-BLK 283 WHT-BLK 283 WHT-BLK 224

"
resistance(at 20:) BLK-RED 188 BLK-RED 188 BLK-RED 318
Dimensions WOHOD mm 815O278O244 815O278O244 815O278O244
Weight kg 9 9 10
Air direction 5 5 5
Sound level(High/Med.w/Loww ) dB 36/31w /25 w 36/31 w /25 w 36/31w /25 w 39/32w/25 w 40/33w/26 w 39/33w/26w
Fan speed(High/Med.w/Loww ) 900/750w/600 w 950/820 w /700 w 900/770w/650w 1,050/870w/700w 930/760w/600w 960/830w/700 w
remarks

rpm
Special

Fan speed regulator 3 3 3

Thermistor RT11(at 25:) k" 10 10 10
Thermistor RT12(at 25:) k" 10 10 10
Remote controller model KP1A KP1A KP1A
NOTE: 1. Test conditions are based on ISO 5151.
Cooling : Indoor DB27°C WB19°C Heating : Indoor DB20°C
Outdoor DB35°C WB24°C Outdoor DB7°C WB6°C
Indoor-Outdoor piping length 5m
W Reference value

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4 NOISE CRITERIA CURVES

MSC-GA20VB- E1 FAN SPEED FUNCTION SPL(dB(A)) LINE

MSC-GA25VB- E1 FAN SPEED FUNCTION SPL(dB(A)) LINE
COOLING COOLING 36
High 36 High
HEATING HEATING 39

Test conditions, Test conditions.

Cooling : DB27: WB19: Cooling : DB27: WB19:
Heating : DB20: WB -: Heating : DB20: WB -:
90 90

80
OCTAVE BAND SOUND PRESSURE LEVEL, dB re 0.0002 MICRO BAR

80

OCTAVE BAND SOUND PRESSURE LEVEL, dB re 0.0002 MICRO BAR

70 70
NC-70 NC-70

60 60
NC-60 NC-60

50 50
NC-50 NC-50

40 40
NC-40 NC-40

30 30
NC-30 NC-30

20 APPROXIMATE APPROXIMATE
TERESHOLD OF
20
TERESHOLD OF
HEARING FOR NC-20 HEARING FOR NC-20
CONTINUOUS CONTINUOUS
NOISE NOISE
10 10
63 125 250 500 1000 2000 4000 8000 63 125 250 500 1000 2000 4000 8000
BAND CENTER FREQUENCIES, Hz BAND CENTER FREQUENCIES, Hz

MSC-GA35VB- E1 FAN SPEED FUNCTION SPL(dB(A)) LINE

COOLING 40
High
HEATING 39

Test conditions.
Cooling : DB27: WB19:
Heating : DB20: WB -:
90

80
OCTAVE BAND SOUND PRESSURE LEVEL, dB re 0.0002 MICRO BAR

70
NC-70

60
NC-60

50
NC-50

INDOORUNIT
40 WALL
NC-40
1m
30
NC-30
0.8m
20 APPROXIMATE
TERESHOLD OF
HEARING FOR NC-20
CONTINUOUS MICROPHONE
NOISE
10
63 125 250 500 1000 2000 4000 8000
BAND CENTER FREQUENCIES, Hz

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5 OUTLINES AND DIMENSIONS

MSC-GA20VB - E1 Unit: mm
MSC-GA25VB - E1 81.5 133.5

4.5
Installation plate
INDOOR UNIT

231.5

271
Indoor unit

783

2.5
41

42
81.5 326 326 81.5
Wall hole [65

Air in 242 5
815 Installation plate

7 or more
{ Liquid line [6.35-0.5m
Gas line [9.52-0.43m
278

Insulation [37 O.D

[21 I.D

149 90
60 606
30

Drain hose [16

110 (Connected part O,D)
58 19 Air out Insulation [28
244
Power supply cord
Lead to right 1.0m
Lead to left 0.3m
162

Wireless remote controller

MSC-GA35VB - E1 161.5 161.5

17.5
INDOOR UNIT Installation plate
218.5
258
Indoor unit
783
41

2.5
42

81.5 326 326 81.5

Wall hole [65

Air in 242 5
815 Installation plate

Liquid line [6.35-0.5m

7 or more

{ Gas line [9.52-0.43m

278

Insulation [37 O.D

[21 I.D

149 90
60 606
30

Drain hose [16

110 (Connected part O,D)
58 19 Air out Insulation [28
244
Power supply cord
Lead to right 1.0m
Lead to left 0.3m
162

Wireless remote controller

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6 WIRING DIAGRAM

MSC-GA20VB - E1 MSC-GA25VB - E1 MSC-GA35VB - E1

INDOOR UNIT MODELS WIRING DIAGRAM
TO OUTDOOR
UNIT TB
L BRN LD105 CN RT12
CONNECTING 112
BRN CN201 CN
3 RED T11 111 RT11
FOR MUH OR 3
MXZ-A TYPE BLK
12V N 2 1
BLU NR11 CN 3 GRY
1 121 2
FOR BLU YLW
CN202 3
MU OR 2 WHT 2 1
BRN 4
MF
MUX TYPE C11 WHT
1 F11 SR141 3 5
12V 1 BLK RED 6
5
LD103 CN CN CN CN211
POWER 151 109 125
SUPPLY ELECTRONIC CONTROL P.C. BOARD
CORD
~/N 230V 3 2
50Hz 5
GRN

5
PE
POWER MONITOR
GRN/YLW

MV RECEIVER P.C.BOARD
CIRCUIT BREAKER
REMOTE
CONTROLLER

SYMBOL NAME SYMBOL NAME SYMBOL NAME

C11 INDOOR FAN CAPACITOR NR11 VARISTOR TB TERMINAL BLOCK
F11 FUSE(3.15A) RT11 ROOM TEMPERATURE THERMISTOR T11 TRANSFORMER
MF INDOOR FAN MOTOR (INNER FUSE) RT12 INDOOR COIL THERMISTOR
MV VANE MOTOR SR141 SOLID STATE RELAY
NOTE:1. About the outdoor side electric wiring refer to the outdoor unit electric wiring diagram for servicing.
2. Use copper conductors only. (For field wiring)
3. Symbols below indicate.
/: Terminal block, : Connector

7 REFRIGERANT SYSTEM DIAGRAM

MSC-GA20VB - E1 MSC-GA25VB - E1 MSC-GA35VB - E1
INDOOR UNIT Refrigerant pipe [9.52 Unit:mm
(with heat insulator)

Indoor coil
Indoor
heat thermistor
exchanger RT12
Flared connection

Room temperature
thermistor
RT11

Flared connection

Refrigerant flow Refrigerant pipe [6.35

in cooling (with heat insulator)
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8 SERVICE FUNCTIONS

MSC-GA20VB - E1
MSC-GA25VB - E1
MSC-GA35VB - E1
8-1. TIMER SHORT MODE
For service, set time can be shortened by short circuit of JPG and JPS the electronic control P.C. board.
The time will be shortened as follows. (Refer to 9-6.)
Set time : 1 minute ➔ 1-second
Set time : 3 minutes ➔ 3-second (It takes 3 minutes for the compressor to start operation. However, the starting time is
shortened by short circuit of JPG and JPS.)

8-2. P.C. BOARD MODIFICATION FOR INDIVIDUAL OPERATION

A maximum of 4 indoor units with wireless remote controllers can be used in a room.
In this case, to operate each indoor unit individually by each remote controller, P.C. boards of remote controller must be
modified according to the number of the indoor unit.
How to modify the remote controller P.C. board
Remove batteries before modification. The board has a print as shown below :

Remote controller model : KP1A J2

NOTE : For remodelling, take out the

batteries and press the
OPERATE/STOP(ON/OFF)
button twice or 3 times at first.
After finish remodelling, put
back the batteries then press
J1
the RESET button.

The P.C. board has the print “J1” and “J2”. Solder “J1” and “J2” according to the number of indoor unit as shown in Table 1.
After modification, press the RESET button.
Table 1
1 unit operation 2 units operation 3 units operation 4 units operation
No. 1 unit No modification Same as at left Same as at left Same as at left
No. 2 unit – Solder J1 Same as at left Same as at left
No. 3 unit – – Solder J2 Same as at left
No. 4 unit – – – Solder both J1 and J2

How to set the remote controller exclusively for particular indoor unit
After you turn the breaker ON, the first remote controller that sends the signal to the indoor unit will be regarded as the
remote controller for the indoor unit.
The indoor unit will only accepts the signal from the remote controller that has been assigned to the indoor unit once they
are set.
The setting will be cancelled if the breaker has turned off, or the power supply has shut down.
Please conduct the above setting once again after the power has restored.

8-3. REMOTE CONTROLLER (How to set the type)

This remote controller setting needs to be switched according to the type of air conditioner (COOL & HEAT or COOL
ONLY).
If the setting is incorrect, the air conditioner does not operate normally. Therefore, check if the setting corresponds to the
type of air conditioner. If not, correct the setting as shown below.
Slide switch
Type COOL & HEAT COOL ONLY

The position
of the slide
switch

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8-4. MU & MUX TYPE / MUH & MXZ TYPE SWITCH OVER AND AUTO RESTART FUNCTION
1. MU & MUX TYPE / MUH & MXZ TYPE SWITCH OVER SW2-1 sets the AUTO RESTART FUNCTION ON / OFF.
The indoor units for MU & MUX type and MUH & MXZ type SW2-2 switches over the MU & MUX type / MUH & MXZ type.
are common specifications. Set switch according to the
When the units are shipped from the factory, SW2 is as follows.
type of outdoor unit. The units are set for
SW2-1: AUTO RESTART FUNCTION ON
MUH & MXZ type when they are shipped from the factory. SW2-2: MUH & MXZ type }
How to switch over MU & MUX TYPE / MUH & MXZ TYPE
! Turn off the main power for the unit.

C1
F11

1
L101
@ Pull out the electronic control P.C. board, and change

C
switch(SW2-2) on the indoor electronic control P.C. board LD105

CN201

N
21
1
according to the type of outdoor unit as following figures.

CN121 CN112
CN202 FRONT

1 2
IC101

1 2
SW1
SW2
Outdoor unit Outdoor unit

CN151
MU & MUX type MUH & MXZ type
Set 2 switch upside. Set 2 switch downside.

SW2
1 2 SW2 1 2 SW2 NOTE:•If the indoor-outdoor connecting wire is incorrectly
1 2 1 2 connected on the terminal block, the unit does not
operate normally.
2. AUTO RESTART FUNCTION •If a ground is incorrect, it may cause an electric shock.
When the indoor unit is controlled with the remote controller, the operation mode, set temperature, and the fan speed
are memorized by the indoor electronic control P.C.board. The “AUTO RESTART FUNCTION” sets to work the moment
power has restored after power failure.Then, the unit will restart automatically. However if the unit is operated in “I
FEEL CONTROL” mode before power failure, the operation is not memorized. In “I FEEL CONTROL” mode, the opera-
tion is decided by the initial room temperature. “AUTO RESTART FUNCTION” is ON when the units are shipped from
the factory.
Operation
! If the main power (230V AC) has been cut, the operation settings remain.
@ After the power is restored, the unit restarts automatically according to the memory. (However, it takes at least 3
minutes for the compressor to start running.)

How to release “AUTO RESTART FUNCTION”

! Turn off the main power for the unit.
@ Pull out the electronic control P.C. board, and change switch(SW2-1) on the indoor electronic control P.C. board as
following figures. AUTO RESTART AUTO RESTART
FUNCTION ON FUNCTION OFF
Set 1 switch downside. Set 1 switch upside.

1 2 SW2 1 2 SW2
1 2 1 2

NOTE
•The operation settings are memorized when 10 seconds have passed after the remote controller was operated.
•If main power is cut while AUTO START/STOP timer is active, the timer setting is cancelled.
•If the unit has been off with the remote controller before power failure, the auto restart function does not work as the
power button of the remote controller is off.
•To prevent breaker off due to the rush of starting current, systematize other home appliance not to turn on at the same
time.
•When some air conditioners are connected to the same supply system, if they are operated before power failure, the
starting current of all the compressors may flow simultaneously at restart.
Therefore, the special counter-measures are required to prevent the main voltage-drop or the rush of the starting current
by adding system that allows the units to start one by one.

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9 TROUBLESHOOTING

MSC-GA20VB - E1
MSC-GA25VB - E1
MSC-GA35VB - E1
9-1. Cautions on troubleshooting
1. Before troubleshooting, check the following:
1) Check the power supply voltage.
2) Check the indoor/outdoor connecting wire for mis-wiring.
2. Take care the following during servicing.
1) Before servicing the air conditioner, be sure to turn off the main unit first with the remote controller, and then after con-
firming the horizontal vane is closed, turn off the breaker and/or disconnect the power plug.
2) Be sure to turn OFF the power supply before removing the front panel, the cabinet, the top panel, and the electronic
control P.C. board.
3) When removing the electronic control P.C. board, hold the edge of the board with care NOT to apply stress on the
components.
4) When connecting or disconnecting the connectors, hold the housing of the connector. DO NOT pull the lead wires.

Lead wiring Housing point

3. Troubleshooting procedure
1) First, check if the OPERATION INDICATOR lamp on the indoor unit is flashing on and off to indicate an abnormality.
To make sure, check how many times the abnormality indication is flashing on and off before starting service work.
2) If the electronic control P.C. board is supposed to be defective, check the copper foil pattern for disconnection and the
components for bursting and discoloration.
3) When troubleshooting, refer to 9-2. “Instruction of troubleshooting” and 9-3. “Troubleshooting check table”.

4. How to replace batteries

Weak batteries may cause the remote controller malfunction.
In this case, replace the batteries to operate the remote controller normally.
1 Remove the front lid and insert batteries. 2 Press the RESET button.
Then reattach the front lid.
HE
/FA AT
HE N
/FA AT
N
/
/

Insert the negative pole

of the batteries first.
Check if the polarity of
the batteries are correct. RESET button

NOTE1 : If the RESET button is not pressed, the remote controller may not operate correctly.
NOTE2 : INFORMATION FOR MULTI SYSTEM AIR CONDITIONER
(OUTDOOR UNIT : MXZ-A14WV- E1 MXZ-A18WV- E1 MXZ-A26WV- E1 MXZ-A32WV- E1 )
Multi system air conditioner (Outdoor unit MXZ-A14WV- MXZ-A18WV-
E1 MXZ-A26WV-
E1 MXZ-A32WV- E1 ) can
E1

connect two or more indoor units with one outdoor unit.

According to the capacity, two or more units can operate simultaneously.
•When you try to operate two or more indoor units with one outdoor unit simultaneously, one for the cooling and the
other for heating, the operation mode of the indoor unit that operates earlier is selected. The other indoor units that
will start the operation later cannot operate, indicating as shown in the figure below. In this case, please set all the
indoor units to the same operation mode.
Operation Indicator lighted

flashing
•When indoor units starts the operation while the defrosting of outdoor unit is being done, it takes a few minutes
(max. 10 minutes) to blow out the warm air.
•In the heating operation, though indoor unit that does not operate may get warm or the sound of refrigerant flowing
may be heard, they are not malfunction. The reason is that the refrigerant continuously flows into it.
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9-2. Instruction of troubleshooting

MSC-GA20VB - E1
MSC-GA25VB - E1
MSC-GA35VB - E1
Start

Indoor unit Indoor unit OPERATION Indoor unit

Indoor unit
operates. operates. INDICATOR operates.
doesn't receive
Outdoor unit Outdoor unit lamp on the But indoor
the signal from
doesn't doesn't operate indoor unit is unit doesn't
remote controller.
operate. normally. flashing on blow out
and off. cool air.

Outdoor unit Outdoor unit Outdoor unit Unit doesn't Indoor unit Indoor unit
operates in doesn't doesn't operate operates, doesn't operate,
only Test Run operate stop even normal when the when the
operation. even in if indoor unit operation in EMERGENCY EMERGENCY
Test Run stops. COOL or OPERATION OPERATION
operation. HEAT mode. switch is switch is
pressed. pressed.

Check room MUH-GA20/GA25/GA35VB MU-GA20/GA25/GA35VB MUH-GA20/GA25/GA35VB Refer to 9-5. 1. Check indoor / MUX-2A28/2A59/3A60/
temperature MUX-2A28/2A59/3A60/ Check of wiring MXZ-A14/A18/A26/A32WV B "Check of outdoor 3A63/2A70/4A73VB
thermistor. 3A63/2A70/4A73VB diagram of Refer to remote connecting wire. Refer to
Refer to 9-6. Refer to outdoor unit". "Check of controller 2. Refer to 9-5. C "Check of
"Test point R.V. coil" and "Check of indoor
"Check of MUH-GA20/GA25/GA35VB and receiver indoor/outdoor
diagram and others.
outdoor unit". Refer to P.C. board". electronic control units' connection
voltage".
"Check of P.C. board". and outdoor
outdoor unit". unit".

MUH-GA20/GA25/GA35VB 2-time flash 3-time flash 4-time flash MXZ type 6-time flash 7-time flash 10-time flash
MXZ-A14/A18/A26/A32WV Cause: Cause: Cause: 5-time flash Cause: Cause: Cause:
Flash on and off at Indoor unit Indoor unit Indoor unit Cause: Outdoor unit Outdoor unit
Outdoor unit
0.5-second intervals • Trouble of • Trouble of • Trouble of Outdoor unit • Trouble of MXZ type
• Trouble of
Cause: room temp- • Outdoor • Outdoor
Indoor/Outdoor unit indoor fan indoor unit thermistor outdoor
erature/ power refrigerant
• Mis-wiring or indoor coil motor control in outdoor control system
system
trouble of serial signal thermistor system abnormality unit system abnormality

Refer to 9-5. D "How to Check room Refer to 9-5. Replace the Refer to MUH-GA20/GA25/GA35VB MUH-GA20/GA25/GA35VB MXZ type
check mis-wiring and serial temperature A "Check of indoor "Check of MXZ-A14/A18/A26/A32WV MXZ-A14/A18/A26/A32WV Refer to
signal error (When outdoor thermistor indoor fan electronic inverter/ Refer to Replace the outdoor
unit doesn't work)". and indoor motor". control compressor" "Check of deicer refrigerant
W1 coil thermis- P.C. board. and "Check outdoor P.C. board system
tor. of power thermistor" and others. related items.
Refer to 9-6. supply". and others.
"Test point
diagram and
voltage".

W1.<The case of the trouble of the serial signal>

When the power is turned off and then turned on again, the indication shows “the trouble of mis-wiring”.
As for outdoor unit MU type, refer to service manual OB386.
As for outdoor unit MUH type, refer to service manual OB387.
As for outdoor unit MUX type, refer to service manual OB384.
As for outdoor unit MXZ type, refer to service manual OB319 REVISED EDITION-A.
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9-3. Troubleshooting check table

• The following indication does not depend on the shape of lamp.
flashing
Operation Indicator
· Flashing of the OPERATION INDICATOR lamp (on the left-hand side) indicates possible abnormalities.
· The OPERATION INDICATOR lamp (on the left-hand side) is lighting during normal operation.

❈ Before taking measures, make sure that the symptom reappears, for accurate troubleshooting.
Self check table
Abnormal
No. Operation indicator lamp Symptom Detection method Checkpoint
point

● Check switch SW2-2.(MU &

MUX type or MUH & MXZ
MUH or 0.5-second ON type)
1 MXZ type ● Check wiring (visual check
Mis-wiring Outdoor unit When serial signal from outdoor unit stops for and conductivity check).
or Serial does not run. 4 to 5 seconds. ● Check indoor electronic
signal 0.5-second OFF control P.C.board.
● Check outdoor DEICER P.C.
board and others.
● Check electrical parts.

Indoor coil
thermistor 2-time flash ● Check resistance of
Detect Indoor coil/room temperature thermis- thermistor.
Outdoor unit ● Reconnect connector.
2 tor short or open circuit every 8 seconds dur-
does not run. ● Check indoor electronic
Room ing operation.
temperature 2.5-second OFF control P.C.board.
thermistor

● Disconnect connector
Indoor fan motor CN211 and then check
repeats 12 sec- connector CN121 2-3 to
3-time flash onds ON and 3
When rotational frequency feedback pulse make sure rotational
Indoor fan minutes OFF. frequency feedback signal of
3 motor signal is not emit during 12-second indoor fan
When the indoor 1.5V or over exists.
operation.
fan motor ● Check indoor electronic
2.5-second OFF breaks, the fan control P.C. board.
keeps stopping. ● Check indoor fan motor.
● Reconnect connector.
4-time flash
Indoor Outdoor unit When it cannot properly read data in the
control does not nonvolatile memory of indoor electronic ● Replace the indoor electronic
4 control P.C. board.
system operate. control P.C. board.
2.5-second OFF
5-time flash When the compressor operation is
MXZ type
Outdoor Outdoor unit continuously three times interrupted by over ● Check the inverter output.
5 ● Check the compressor.
power does not run. current protection within 1 minute after start-
system up , it stops operation.
2.5-second OFF
● Check outdoor DEICER P.C.
6-time flash board and others.
MUH or ● Check resistance of
MXZ type Outdoor unit When the defrost thermistor shorts or opens thermistor.
6 after the compressor start-up.
Defrost does not run. ● Reconnect connector.
thermistor 2.5-second OFF Refer to service manual
OB387 or OB319 REVISED
EDITION-A.
MUH or
7-time flash ● Check outdoor DEICER P.C.
MXZ type When it cannot properly read data in the non-
Outdoor unit board and others.
7 Outdoor volatile memory of outdoor electronic control
does not run. Refer to service manual
control P.C. board. OB387 or OB319 REVISED
system
2.5-second OFF EDITION-A.
error
10-time flash ● Refer to "Check of LEV".
MXZ type ● Check refrigerant circuit and
Outdoor When the compressor operation has been in- refrigerant amount.
refrigerant Outdoor unit terrupted by LEV protection continuously 5 ● Check outdoor electronic
8 does not run. minutes, the compressor stops operation. control P.C. board.
system
error Refer to service manual
OB319 REVISED
2.5-second OFF
EDITION-A.

MXZ type
Operation Indicator
Outdoor unit When the operation mode of each indoor unit
Operation operates but is differently set to COOL(includes DRY) and
9 mode HEAT at same time, the operation mode of ● Unify the operation mode.
Lighted 2.5-second OFF indoor unit
setting does not run. indoor unit that has operated at first has the
Flashing priority.

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9-4. Trouble criterion of main parts

MSC-GA20VB - E1
MSC-GA25VB - E1
MSC-GA35VB - E1
Part name Check method and criterion Figure
Room Measure the resistance with a tester.
temperature (Part temperature 10°C ~ 30°C)
thermistor (RT11) Normal Abnormal
Indoor coil MSC-GA20/GA25/GA35VB Open or
thermistor (RT12) 8kΩ ~ 20kΩ short-circuit

Measure the resistance between the terminals with a tester.

(Coil wiring temperature10°C ~ 30°C)
Motor part

Color of Normal
Abnormal
lead wire MSC-GA20/GA25VB MSC-GA35VB WHT

WHT-BLK 271 ~ 295Ω 215 ~ 233Ω RED

Open or
Indoor fan BLK-RED 180 ~ 196Ω 305 ~ 331Ω short-circuit BLK
motor (MF) FUSE
INNER FUSE
136i3°C Measure the voltage Power ON. YLW
CUT OFF Color of Normal GRY
Sensor part

Abnormal
lead wire MSC-GA20/GA25/GA35VB BRN

BRN-YLW 4.5 ~ 5.5V

(When fan revolved one time) Remain 0V or 5V
YLW-GRY 0V➔5V➔0V
(Approx.)

Measure the resistance between the terminals with a tester. RED

ROTOR
(Part temperature10°C ~ 30°C)
Vane motor
YLW
(MV) Normal Abnormal
BRN
MSC-GA20/GA25/GA35VB Open or
240 ~ 260Ω short-circuit ORN GRN

9-5. Troubleshooting flow

When OPERATION INDICATOR lamp flashes 3-time.
Indoor fan motor doesn’t operate.

A Check of indoor fan motor

Turn OFF the power supply.

Check connector CN211 visually.

No Yes No
Reconnect the lead wires. Are lead wires connected? Is soldered point of the
Resolder it.
connector correctly soldered?
Yes

Disconnect lead wires from connector CN211 on indoor electronic control P.C. board.
Measure resistance between lead wires No.1 and No.5 and then No.3 and No.5.

Turn ON the power supply. Stop it if the unit operates.

Insert screwdriver into air outlet to rotate indoor fan
Is resistance 0 (short circuit) or ∞ (open circuit)? motor slowly for 1 revolution or over, and measure volt-
No
(others) age No.2(+) and No.3(-) on CN121.
Yes ( 0 or ∞ )

No
Repair or replace the indoor fan motor. Does voltage repeat 0V DC and 5V DC?

Yes

Replace the indoor electronic control P.C. board.

14
OB385-1.qxp 05.1.25 14:50 Page 15

Indoor unit operates by pressing the EMERGENCY OPERATION switch, but doesn’t operate with the remote controller.

B Check of remote controller and receiver P.C. board

wCheck the remote controller is exclusive for this air conditioner.
Switch on the remote controller.

Is LCD display on the remote con- No

Replace the batteries. (Refer to 9-1-4.)
troller displayed?
(not clear)
Yes

Remove batteries, then set them back and press the RESET
button. Check if the unit operates with the remote controller.

Does the unit operate with the No Turn on a radio to AM and press switch
remote controller? on the remote controller.

Yes No
Is noise heard from radio? Replace the remote controller.
OK
Yes

Are there any fluorescent lights of Yes • Reinstall the unit away from lights.
inverter or rapid-start type within
• Attach a filter on receiving part.
the range of 1m?

No

Measure the voltage between receiver P.C. board connector CN302

No.3(–) and No.5(+) when the remote controller button is pressed.

Yes Replace the indoor electronic control

Is the voltage approx. 4V DC?
P.C. board.
No(5V or 0V DC)

Replace the power monitor, receiver P.C. board.

The unit doesn’t operate with the remote controller.

Also, the OPERATION INDICATOR lamp doesn’t light up by pressing the EMERGENCY OPERATION switch.

C Check of indoor electronic control P.C. board

Check the both “parts side” and “pattern
side” of indoor electronic control P.C.
board visually.

Turn OFF the power supply.

Remove indoor fan motor connector CN211 and
vane motor connector CN151 from the indoor electronic
control P.C. board and turn ON the power supply.

Does the unit operate with the remote controller?

No
Does the OPERATION INDICATOR lamp light up
by pressing the EMERGENCY OPERATION switch?

Yes
Turn OFF the Replace the vane Turn OFF the
power supply. motor. power supply. Replace the fuse.

Yes Yes
Is winding No
No Is fuse (F11) blown?
resistance of
vane motor 0 "?
Replace the indoor
Be sure to check both fuse electronic control
Be sure to check both resistances. and varistor in any case.
P.C. board.
Is winding
No No
resistance of Is varistor (NR11) burnt?
fan motor 0 "?
Yes
Yes
Replace the varistor.
Replace the fan motor.

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OB385-1.qxp 05.1.25 14:50 Page 16

When OPERATION INDICATOR lamp flashes 0.5-second intervals or 1-time.

Outdoor unit does not operate.

D How to check mis-wiring and serial signal error <MUH-GA20/GA25/GA35VB, MXZ-A14/A18/A26/A32WV>

w 1 Set the switch(SW2-2) on indoor electronic control P.C. board to

MU or MUX type, when the outdoor unit is MU or MUX type.
If the setting is MUH or MXZ type, the unit does not work.
Start
w 2 Short circuit of JPG and JPS on the indoor electronic control
P.C. board enables self-check to be displayed in 3 seconds.
Turn OFF the power supply(indoor/outdoor unit).

No Set the switch(SW2-2) on the indoor electronic

Is the outdoor unit "MUH" type? control P.C. board to MU or MUX type. w1
Yes

•Turn ON the power supply(indoor/outdoor unit).

•Press once EMERGENCY OPERATION switch. Yes
Does the unit operate? OK
•3 min. later, check the self-check result
displayed on OPERATION INDICATOR No
lamp on indoor unit. w 2 Refer to the
"Instruction of
troubleshooting."
Serial signal error is indicated.
(0.5-sec. ON, 0.5-sec. OFF)
Yes Is this mis-wiring, poor contact,
Make them sure.
or disconnection of wire?

No

1. Turn OFF the power supply(indoor / outdoor unit) and disconnect indoor and outdoor connecting wire on indoor side.
2. Short-circuit between indoor terminal block N and 3.
3. Turn ON the power supply(indoor unit) and press once EMERGENCY OPERATION switch.

Is there 20V DC between both ends of

R132 on indoor electronic control P.C. No Replace the indoor electronic
board ? control P.C. board.
( By tester, the stylus is between 0 ~ 20V. )
Yes
•Turn OFF the power supply(indoor unit).
•Connect ON indoor and outdoor connecting wire.

Turn ON the power supply(outdoor unit).

No Check the outdoor power supply,

Is there 230V AC between outdoor terminal
power supply cord and
block L-N (TB1)?
connection.
Yes

No
Is there 5V DC between J205 + –J101 - on the deicer P.C. board? Replace the deicer P.C. board.

Yes

Turn ON the power supply(indoor unit).

During EMERGENCY OPERATION,

No Make the wiring between CN730
is there 10V DC between both ends
on the deicer P.C. board and
of R601?
outdoor terminal block correct.
(By tester, the stylus is between 5 ~10V)
Yes

Replace the deicer P.C. board.

As for outdoor unit MUH type, refer to service manual OB387.

As for outdoor unit MXZ type, refer to service manual OB319 REVISED EDITION-A.

16
OB385-1.qxp 05.1.25 14:50 Page 17

9-6. Test point diagram and voltage

MSC-GA20VB - E1
MSC-GA25VB - E1
MSC-GA35VB - E1
Indoor electronic control P.C. board Power supply input
Fuse F11 250V AC 3.15A 230V AC

}
R132

} Indoor fan motor

230V AC

Safety device of
fan by horizontal
vane CN1R1

Room temperature
Varistor thermistor RT11
(NR11) Indoor coil
thermistor
RT12

J12
Timer short mode
12V
DC
J33
{ +
– } point JPG, JPS
(Refer to 8-1.)
Emergency
operation switch

SW2
(Refer to 8-4.)
J33 – + J23
1sets the Auto restart
Power monitor,
}

5V DC function ON/OFF.
receiver P.C. board 2switches over MU&MUX type/
MUH & MXZ type.
Indoor coil thermistor (RT12)
Room temperature thermistor (RT11)

CN302
Resistance (k")

Temperature (:)
17
OB385-1.qxp 05.1.25 14:50 Page 18

10 DISASSEMBLY INSTRUCTIONS

<"Terminal with locking mechanism" Detaching points>

The terminal which has the locking mechanism can be detached as shown below.
There are two types ( Refer to (1) and (2)) of the terminal with locking mechanism.
The terminal without locking mechanism can be detached by pulling it out.
Check the shape of the terminal before detaching.

(1) Slide the sleeve and check if there is a locking lever or not. (2) The terminal with this connector has the locking
mechanism.
Sleeve

1Slide the sleeve. 1Hold the sleeve, and

2Pull the terminal while pull out the terminal
Locking lever pushing the locking slowly.
lever.
Connector

MSC-GA20VB - E1 MSC-GA25VB - E1 MSC-GA35VB - E1

INDOOR UNIT
OPERATING PROCEDURE PHOTOS
1. Removing the front panel
(1) Remove the screw caps of the front panel. Photo 1
Remove the screws.
(2) Pull the panel down to your side slightly and unhook the
catches at the top.

Screws of the front panel

2. Removing the electronic control P.C. board and the Photo 2

power monitor, receiver P.C. board Terminal block
NOTE : In case of removing only indoor electronic control fixing screw
P.C. board, work (3) is not necessary. Screw of the Indoor electronic
(1) Remove the front panel. (Refer to 1.) ground wire control P.C. board
(2) Remove the power monitor, receiver P.C. board holder
from the bottom of electrical box.
(3) Open the power monitor, receiver P.C. board holder and
remove the power monitor, receiver P.C. board. Cord clamp fixing
(4) Remove the screw of the electrical cover and the electrical screw
cover.
Screw of the V.A.
(5) Remove the screw of the V.A. clamp and the V.A. clamp.
clamp
(6) Remove the screw of the cord clamp and the cord clamp.
(7) Remove the screw of the terminal block.
(8) Remove the screw of the ground wire. Screw of the
(9) Pull out indoor electronic control P.C. board slightly. electrical cover
(10) Disconnect all (except CN101) the connectors on the elec-
tronic control P.C. board.
(11) Remove the electronic control P.C. board.
(12) Disconnect the connector of power monitor, receiver P.C.
board (CN101) on the electronic control P.C. board. Power monitor, receiver
P.C. board holder

18
OB385-1.qxp 05.1.25 14:50 Page 19

OPERATING PROCEDURE PHOTOS

3. Removing the electrical box Indoor coil thermistor Vane motor
(1) Remove the front panel. (Refer to 1.) Photo 3 connector
connector
(2) Remove the electrical cover. (Refer to 2.)
(3) Remove the V.A. clamp. (Refer to 2.) Screw of the
(4) Remove the cord clamp. (Refer to 2.) electrical box
(5) Remove the terminal block. (Refer to 2.)
(6) Remove the screw of ground wire. (Refer to 2.)
(7) Disconnect the connector of the indoor coil thermistor
(CN112), the fan motor connector (CN211 and CN121) and
the vane motor connector (CN151) on the electronic con-
trol P.C. board.
(8) Remove the fan motor lead wire and indoor coil thermistor
from the electrical box.
(9) Remove the lead wire of vane motor from the bottom of
electrical box.
(10) Remove the screw fixing the electrical box, remove the
electrical box. Fan motor connector

4. Removing the nozzle assembly and the vane motor Photo 4

(1) Remove the front panel. (Refer to 1.) Screws of the vane motor
(2) Remove the electrical box. (Refer to 3.)
(3) Pull out the drain hose from the nozzle assembly, remove
the nozzle assembly.
(4) Remove the screws of the vane motor, disconnect the
vane motor connector.
(5) Remove the vane motor.

Drain hose

5. Removing the indoor fan motor and the line flow fan Photo 5
(1) Remove the front panel. (Refer to 1.)
(2) Remove the electrical box. (Refer to 3.)
(3) Pull out the drain hose from the nozzle assembly, remove
the nozzle assembly. (Refer to 4.)
(4) Remove the screw of the lead cover and lead cover.
(5) Release the hooks to open the motor band slightly. Screws of the
(6) Loosen the hexagon socket set screw from the line flow left side of the
fan. heat exchanger
(7) Remove the screws fixing the motor bed, remove the fan
motor with motor band and the motor bed.
(8) Remove the screws fixing the left side of the heat
exchanger.
(9) Lift the left side of the heat exchanger. Photo 7
(10) Remove the line flow fan.
Photo 6 Hexagon socket set screw

Screw of
the lead Screws of
cover the motor
Hooks of the
bed
motor band

19
OB385-1.qxp 05.1.25 14:50 Page 20

11 PARTS LIST

MSC-GA20VB - E1 (WH)
MSC-GA25VB - E1 (WH)
MSC-GA35VB - E1 (WH)

11-1. INDOOR UNIT STRUCTURAL PARTS 11-2. ACCESSORY AND

REMOTE CONTROLLER
1 (W) 8 (W) 9 10

7
2

3 Optional parts
(See page 22.)
4

(W) These figures show about MSC-GA35VB.

5 6 (W)

11-1. INDOOR UNIT STRUCTURAL PARTS

Symbol Q'ty/unit
No. Part No. Part Name in Wiring MSC-GA20VB- MSC-GA25VB- MSC-GA35VB- Remarks
Diagram E1 (WH) E1 (WH) E1 (WH)

E02 763 234 BOX(WH) 1 1

1
E02 764 234 BOX(WH) 1
2 E02 959 000 PANEL ASSEMBLY(WH) 1 1 1 Including No.3,4,5
3 E02 763 067 SCREW CAP(WH) 2 2 2 2PCS/SET
4 E02 959 010 FRONT PANEL(WH) 1 1 1
5 E02 408 142 CATCH 2 2 2 2PCS/SET
E02 763 100 CATECHIN AIR FILTER 2 2
6
E02 764 100 CATECHIN AIR FILTER 2
7 E02 763 975 CORNER BOX (RIGHT) 1 1 1
E02 408 970 INSTALLATION PLATE 1 1
8
E02 751 970 INSTALLATION PLATE 1

11-2. ACCESSORY AND REMOTE CONTROLLER

9 E02 749 426 REMOTE CONTROLLER 1 1 1 KP1A
10 E02 527 083 REMOTE CONTROLLER HOLDER 1 1 1

20
OB385-1.qxp 05.1.25 14:50 Page 21

MSC-GA20VB - E1 (WH) MSC-GA25VB - E1 (WH) MSC-GA35VB - E1 (WH)

11-3. INDOOR UNIT ELECTRICAL PARTS 11-4. INDOOR UNIT HEAT EXCHANGER
AND FUNCTIONAL PARTS
20 (W)
18 17 16 15
SLEEVE 14
BEARING
2
1
ROOM TEMPERATURE
THERMISTOR
3 12
13 21
4
11
22
5

FUSE 6 VARISTOR 7 8 9 10
(W) This figure shows MSC-GA35VB.

11-3. INDOOR UNIT ELECTRICAL PARTS AND FUNCTIONAL PARTS

Part number that is circled is not shown in the illustration.

Symbol Q'ty/unit
No. Part No. Part Name in Wiring MSC-GA20VB- MSC-GA25VB- MSC-GA35VB- Remarks
Diagram E1 (WH) E1 (WH) E1 (WH)

1 E02 001 504 SLEEVE BEARING 1 1 1

2 E02 661 702 DRAIN HOSE 1 1 1
3 E02 749 235 NOZZLE ASSEMBLY(WH) 1 1 1
4 E02 781 040 VANE UPPER (WH) 1 1 1
5 E02 781 041 VANE LOWER (WH) 1 1 1
6 E02 127 382 FUSE F11 1 1 1 3.15A
7 E02 829 385 VARISTOR NR11 1 1 1
8 E02 763 034 VANE CRANK SET 1 1 1
9 E02 815 468 POWER MONITOR, RECEIVER P.C. BOARD 1 1 1
E02 962 452 ELECTRONIC CONTROL P.C.BOARD 1 AUTO RESTART
10 E02 963 452 ELECTRONIC CONTROL P.C.BOARD 1 AUTO RESTART
E02 964 452 ELECTRONIC CONTROL P.C.BOARD 1 AUTO RESTART
11 E02 749 303 VANE MOTOR MV 1 1 1
12 E02 151 308 ROOM TEMPERATURE THERMISTOR RT11 1 1 1
13 E02 749 333 MOTOR BAND 1 1 1
14 E02 691 375 TERMINAL BLOCK TB 1 1 1 3P
Including fan motor rubber
E02 749 300 INDOOR FAN MOTOR(RC4V19- ) MF 1 1 mount 2PCS/SET
15 Including fan motor rubber
E02 751 300 INDOOR FAN MOTOR(RC4V19- ) MF 1 mount 2PCS/SET

16 E02 749 307 INDOOR COIL THERMISTOR RT12 1 1 1

17 E02 749 302 LINE FLOW FAN 1 1 1
E02 408 509 BEARING MOUNT 1 1
18
E02 751 509 BEARING MOUNT 1
19 E02 749 385 VARISTOR NR12 1 1 1

11-4. INDOOR UNIT HEAT EXCHANGER

E02 749 620 INDOOR HEAT EXCHANGER 1 1
20
E02 751 620 INDOOR HEAT EXCHANGER 1
E02 151 666 UNION(GAS) 1 1 {9.52
21 {9.52
E02 815 666 UNION(GAS) 1
22 E02 151 667 UNION(LIQUID) 1 1 1 {6.35

21
OB385-1.qxp 05.1.25 14:50 Page 22

12 OPTIONAL PARTS
AIR CLEANING FILTER
● AIR CLEANING FILTER removes fine dust of 0.01 micron from air by means of static electricity.
● Normal life of AIR CLEANING FILTER is 4 months. However, when it becomes dirty, replace it as soon as possible.
● Clogged AIR CLEANING FILTER may reduce the air conditioner capacity or cause frost on the air outlet.
● DO NOT reuse AIR CLEANING FILTER even if it is washed.
● DO NOT remove or attach AIR CLEANING FILTER during unit operation.

Model Part No.

MSC-GA20VB- E1

MSC-GA25VB- E1 MAC-1300FT
MSC-GA35VB- E1

Air cleaning filter

(White bellows type)

22
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OB385-1.qxp 05.1.25 14:50 Page 24

HEAD OFFICE: MITSUBISHI DENKI BLDG.,2-2-3, MARUNOUCHI, CHIYODA-KU, TOKYO100-8310, JAPAN

C Copyright 2005 MITSUBISHI ELECTRIC ENGINEERING CO.,LTD New publication, effective Jan. 2005
Distributed in Jan. 2005. No.OB385 6 Specifications subject to change without notice.
Made in Japan