Raghu Sri

Lead Business Analyst/HCM Consultant

678-250-9856
Professional Summary:
 Over 12+ years of IT experience with solid 9 years into Business Analysis, Systems Analysis, Requirement
Gathering and Quality Assurance.
 Areas of expertise lies in ERP Oracle Fusion HCM Cloud / Workday / PeopleSoft HCM end-to-end
implementation with core focus in domains like Public Sector, Education, Healthcare, Manufacturing and
Marketing.
 Expertise in functional areas of Workday HCM Payroll / PeopleSoft Core HR, Base Benefits and
Compensation.
 Extensively worked on Implementation, Upgrade, Conversion, Fit-gap analysis and Testing of PeopleSoft
applications.
 Comprehensive knowledge of Software Development Life Cycle (SDLC), having thorough understanding
of its various methodologies like Waterfall, Agile, Rational Unified Process (RUP) etc.
 Conducted Requirement Gathering Sessions (RGS) and interviewed Business users and Subject Matter
Experts (SMEs) through the use of different techniques like Brainstorming, Focus group, Question and
Answer, shadowing
 Coordinated with Scrum Master for Project Progress and Release Management. Managed Product and
Sprint Backlog to achieve the Sprint objectives in Agile methodology.
 Expertise in Workday Functional HCM with responsibilities not limited to Supervisory Organizations,
Staffing Models, Job and Positions, Compensation, Defining Business Processes and Security Groups,
Customized Report Generation.
 Strong understanding of the business process reengineering, scope definition, project purpose, Interface
Design Specifications, user and system requirements
 Expertise in effective requirements gathering activities encompassing developing relationships with
business users, top management, and technical team
 Extensive testing experience on different modules of Oracle Fusion Cloud HCM Applications (Core HR,
Benefits, Payroll, Compensation and Talent).
 Maintenance and creation of Workday Supervisory Organizations, Locations, Positions, Cost Centers, and
Cost Center hierarchies.
 Experience in developing Reports in Workday Compensation, Benefits and Core HR.
 Experience in developing Custom Reports, Advanced Reports and Calculated fields.
 Proficient in developing Wireframes, Use Cases, Data Flow Diagrams, Sequence Diagrams, Activity
Diagrams, Collaboration Diagrams, Class Diagrams, Entity Relationship Diagrams and Business Process
Diagrams.
 Expertise in developing QA Test Plan, Test Conditions, and Test Cases to ensure complete and adequate
testing as well as coordinating and conducting User Acceptance Testing (UAT).
 Hands on Manual Testing experience on End-to-End testing of different modules of Workday application
(HCM, Benefits, Compensation, Time Tracking, and Payroll)
 Expertise in performing Functional, Integration, Regression, System and User Acceptance testing.
 Extensively involved in testing of interfaces and conversions from Legacy/Third party systems to
PeopleSoft applications.
 Proficient in HP Quality center for Test Planning, Test Execution and Defect Tracking.
 Proficient in developing test strategy by creating test plans and executing them through various testing
cycles.
 Hands on manual testing experience on different modules of PeopleSoft application (Core HR, Base
benefits, Compensation, Time and Labor, Payroll).
 Knowledge on Kronos interface with Time & Attendance.
 Knowledge on Taleo Recruiting & Onboarding modules.
 Excellent communication and presentation skills with ability to effectively communicate to diverse
technical and non-technical audience.

Certifications:
 Oracle certified “PeopleSoft Enterprise 9 Human Capital Management, Human Resources Consultant”

Skills & Expertise:

Cloud HCM, Workday HCM (Compensation, Benefits, Recruitment, Absence

ERP Systems
Operating Systems
SDLC Methodologies
Business Modeling Tools
Operation Research Techniques
Requirements Management Tools
Defect management Tools
Management & Talent Management)
PeopleSoft HCM 8.8,9.0/9.2(Core HR, Base Benefits, Compensation, NA
Payroll) & Knowledge of Kronos interface with Time & Attendance
Windows 8/Windows 7/Vista/XP/2000/98,
SDLC, Waterfall, Agile (Scrum)
MS Visio, MS Project, MS Excel, MS Word, MS PowerPoint,
SWOT analysis, Impact analysis, Risk analysis and FIT/GAP analysis
Power Designer, Rational DOORS, Requisite Pro
Bugzilla, SILK Central, JIRA, HP Quality Center

Professional Experience:

City of Atlanta, Atlanta, GA Feb'2017-Till Date

Lead Business Analyst (Oracle HCM)

Roles and Responsibilities:

Worked with Customer to understand their system requirements. Maps process models, designs
technical solutions to satisfy requirements, and completes formal system testing.
Organized and followed-up weekly meetings of key stakeholders: customers, internal staff and outside
providers (scheduling, leading, minutes)
Identifying resources and scaling up offshore teams, transferring knowledge and mentoring new team
members to bring them up to speed.
Collaborating and coordinating with on-site teams, client counter parts to manage project and lead off-
shore team. Conducting daily team meeting, monitoring shift hand-over process and facilitate weekly
project progress meetings with stakeholders.
Participated in HCM Process Validation Sessions and Design Sessions conducted by the Implementation
Partner.
Involved in End-to-End testing of Global HR, Benefits, Payroll, Compensation and Talent Management.
Ensured that the application meets the business requirements and system goals fulfil end user
requirements, and identify and resolve system issues.
Worked closely with Business while UAT Testing and involved in preparation of Test scenarios and Test
scripts.
Analyzed City Business Process and identified the Test Scenarios for HCM Modules.
Mapped the Test Scenarios with existing Oracle 11i Test Scripts.
Prepared Test Scripts Document for all HCM Modules and reviewed with the Customer.
Involved in Data Migration of the Legacy System and validated the Views developed for Reporting purpose
as per the requirements.
Coordinating with the offshore team on the HCM Functional/Automation QA activities.

Crowley Maritime, Jacksonville, FL Nov’2016- Feb’2017

Sr. Business Analyst (Workday HCM)

Roles and Responsibilities:

Used Scrum Agile methodology throughout the project life cycle.
Worked with different HR groups to gather the requirements for the HCM Modules.
Created Business Process flows based on discussions with HRIS and Business Partners.
Developed a thorough understanding of Payroll, Staffing, Benefits, Compensation and Time Tracking
through observation, elicitation, and document analysis.
Involved in implementation of Workday HCM for various HR modules such as Benefits, Payroll, Recruiting,
Time Tracking and Talent Management.
Served as the liaison between the customer community and the software development team through
which requirements flow.
Involved in cross-functional project teams and facilitates project meetings.
Created Test Plans and Test Strategies based on the business needs and requirements.
Created test scenarios in Quality Center based on Business requirement documents.
Created system test cases and test data in Quality Center based on the requirements.
Trained and mentored other team members in testing methodology and SDLC.

Catalina Marketing, St. Petersburg, FL Dec’2015-Oct’2016

Business Analyst (Workday HCM)

Roles and Responsibilities:

Developed a thorough understanding of Payroll, Staffing, Benefits, Compensation and Time Tracking
through observation, elicitation, and document analysis.
Designed business flow diagrams and processes, which included processes in Staffing, job benefits,
compensation grades and packages.
Manage business application implementations, changes, enhancements, and process Improvements.
Configures Workday core HR, time and pay structures, benefits, absence Management, Compensation
structure, and integrated talent management.
Involved in gathering requirements and formulating the requirements for formatted reports.
Day to day support of Workday HCM, Security, Compensation and Reporting issues.
Used EIB (Enterprise Interface Builder) for integrating location of employees, Performance ratings,
assigning organizations and updating payroll IDs
Plan and create various reporting documents for End Users module guides, Setup and Configuration guide
for SME's, process operational guide and manuals for operations users and other as needed.
Coordinating with off-shore FAs and performing effective reviews on design and also coordinating with
technical team for developments to ensure bug free deliverables.
Extensively worked with SMEs to configure the environments with all the business needed application
configurations and setups.

MyProTrade, New York Sept’2015-Dec’2015

Business Analyst

Roles and Responsibilities:

Used Scrum Agile methodology throughout the project life cycle.
Assisted the project manager in developing timelines for project delivery as well as assessing risks and
impact of changes. Participated in various project related presentations.
Translate stakeholder requirements into over 7 different tangible deliverables such as user stories,
workflow/process diagrams, data flow/data model diagrams, use cases, functional specifications,
Wireframes and Business Process Model (BPM).
Developed process maps as needed
Assisted in the development of test scripts, track testing outcomes, provide updates to project manager
as requested
Assisted in the identification of training audiences and activities
Worked closely with internal teams to validate and document requirements
Coordinated closely with business leads and other project team members to drive successful task
completion
Contributed to the entire development life cycle from initial business requirements to deployment and
production support.

Indian River State College, Fort Pierce, FL Oct’2014–Aug’2015

Business Analyst (Workday HCM)

Roles and Responsibilities:

Worked with customers to understand their system requirements. Maps process models, designs
technical solutions to satisfy requirements, and completes formal system testing.
Worked with vendors to be current on product features, and to support the alignment of the
implementation strategy with the product's roadmap. Using this information, he/she educates the end-
users on available functionality.
Developed a thorough understanding of Payroll, Staffing, Benefits, Compensation and Time Tracking
through observation, elicitation, and document analysis.
Designed business flow diagrams and processes, which included processes in Staffing, job benefits,
compensation grades and packages.
Involved in gathering requirements and formulating the requirements for formatted reports.
Involved in the Merit planning and Bonus processing.
Managed business application implementations, changes, enhancements, and process Improvements.
Configures Workday core HR, time and pay structures, benefits, absence Management, Compensation
structure, and integrated talent management.
Worked closely with Workday / PeopleSoft HCM and third party committee to analyze, develop and design
the interfaces which run between external and internal systems.
Plan and create various reporting documents for End Users module guides, Setup and Configuration guide
for SME's, process operational guide and manuals for operations users and other as needed.
Coordinating with off-shore FAs and performing effective reviews on design and also coordinating with
technical team for developments to ensure bug free deliverables.
Extensively worked with SMEs to configure the environments with all the business needed application
configurations and setups.
Lead the testing phase of HCM and conduct Unit testing in Workday. Write and create setup test script
for all phases of testing.

Tallahassee Community College, FL Aug’2013–Sep’2014

Business Analyst (Workday HCM)

Roles and Responsibilities:

Gathered business requirements, performed Gap Analysis of existing business process flows for client's
requirements and generated system workflows after assessing current system in use and eliminating
unnecessary steps in the business process flows
Conducted user interview and JAD (Joint Application Development) sessions, created agenda and
documented analysis in requirement gathering.
Created the detailed test plan, test cases and test scenarios from the business requirements documents
and meetings.
Supporting Existing Integration and building new integration based on the client requirements.
Experienced in Bonus payment, compensation change, employee merit adjustments.
Analysis of Business review documents and technical design documents.
Configured Workday compensation packages including salary, bonus, allowance, commission, and merit
plans for multiple countries including merit and bonus plan processing.
Developed and executed test cases for Benefits modules.
Responsible for all technologies and implementation/operational support.
Responsible for giving user review for all completed Integration.
Created test scenarios in Quality Center based on Business requirement documents.
Participated in all phases of Workday Testing including System Integration Testing (SIT), User Acceptance
Testing (UAT), and Parallel Testing.
Conducted UAT, documented and reported user feedbacks to management team, and developed training
materials for different end users and assisted in User Training for the new system.
Used HP Quality center to create/track the defects and for creating reports on daily basis.
Assisted the project manager in implementing the QA standards and continual improvement activities.

Honeywell, Morristown, NJ Jan’2012-Jul’2013

Business Analyst (PeopleSoft HCM)
Honeywell International, Inc. is an American multinational conglomerate company that produces a variety
of commercial and consumer products, engineering services, and aerospace systems for a wide variety of
customers, from private consumers to major corporations and governments. This was a PeopleSoft HRMS
implementation.

Roles and Responsibilities:

Gather business requirements for meeting data conversion and other business needs as they currently
exist in the legacy system.
Analyse data with various system/business users of the legacy system.
Conduct Fit-Gap analysis of the data conversion efforts.
Wrote several SQL Queries and verified that the data is consistent throughout the database.
Involved in Payroll Parallel Testing.
Prepare detailed data maps spanning Human Resources, Benefits, Time & Labor and Payroll and
ePerformance systems.
Identify gaps in business processes not met by delivered solutions in PeopleSoft HCM 8.8 system.
Involved in Payroll Parallel Testing.
Perform functional analysis and gather business requirements
Review functional specs with business sponsors for approval.
Develop test plans for system and User Acceptance testing.

CIGNA Healthcare Apr’2011-Dec’2011

PeopleSoft Business Analyst
Cigna is a global health service company dedicated to helping people improve their health, well-being and
sense of security. For more than 200 years, Cigna and its predecessor companies have been in the
insurance field. In 1792, a group of Philadelphia citizens formed the Insurance Company of North America
(INA), the first marine insurance company in the United States.

Roles and Responsibilities:

Worked together with other team members in interviewing various business groups and identifying and
prioritizing business and functional requirements.
Worked together with SMEs, architecture group and technical team leads to detail the interface,
customized based on different user roles and functions.
Mapped the current and proposed process and conducted thorough GAP analysis
Generated Use Cases, Use Case Scenarios, Activity Diagrams and Data Flow Diagrams.
Worked with information architects and creative groups in detailing the wireframes and depicting GUI
design.
Assisted the database development team in data modeling, data structure and data table layouts required
for consolidation of incongruent databases.

Sierra – Cedar Internal Upgrade Aug’2010-Mar’2011

Business Analyst

Roles and Responsibilities:

Managed implementation of test plan, test scripts and other test activities.
Participated in review sessions and conducted quality assurance activities.
Prepared the configuration management document and reviewed the same with the test team and
ensured that all the team members followed the process.
Involved in the functional testing of various business processes considering of PeopleSoft Tax Updates and
HR Bundles.
Involved in cycles of testing starting from System testing, Integration testing and regression testing while
also supporting the client in preparing the User Acceptance testing methodology.

Hosted Clients of Sierra-Cedar Jan’2009-Jul’2010

Application Support Lead

Roles and Responsibilities:

As an application support lead was responsible to ensure that all issues were resolved within the agreed
SLA’s for each of the clients.
Ensured that regular maintenance of application server and process scheduler for multiple clients and
multiple environments were conducted.
Trouble shooting of process failures in Production and Non-production environments.
Performed IVT testing on all the PROD environments after the Patches/Bundles were applied
Provided the Level 1 technical support for hosted clients
Performed the migrations to non-production & Production environments.

Logica, Bangalore Jun’2007-Dec’2008

Quality Analyst
Project: Hong Kong Interbank clearing limited
Hong Kong Interbank Clearing Limited (HKICL) is a private company jointly owned by the Hong Kong
Monetary Authority (HKMA) and the Hong Kong Association of Banks (HKAB).HKICL provides interbank
clearing and settlement services to all banks in Hong Kong and operates a central clearing and settlement
system for public and private debt securities on behalf of the HKMA.

Roles and Responsibilities:

Analyzed the Requirements from the client and prepared the test scenarios
Documented all the test cases for each module for System and Integration test cycles
Conducted peer-review of the test cases prepared by another team member
Executed the Test Cases.
Used Defect tracking application.
Conducted defect review meetings with the team.

Finance department, Government of Andhra Pradesh Jun’2005-May’2007

Business Analyst
e-Pension software project was one of the key projects for Finance department, Government of Andhra
Pradesh. Key objective of the project was to automate the Pension payment system. This project included
following modules: Pensions for all State Government employees including All India Services / Defense
Employees
e-Khazana (Web based Application) was developed for Andhra Pradesh State Government Financial
Transactions which includes Receipts & Payments of Governmental Administrative expenses and State
Government Employees Pay roll system. The entire Government Employees database is being monitored
by this software Employees Earnings and Deductions details are maintained in this software with all the
relevant details.

Roles and Responsibilities:

Gathered the business requirements from different departments and documented current business
process for both the projects
Part of the core team who evaluated the different products to meet the business requirements and
provided recommendations to senior management.
Involved in cycles of testing starting from System testing, Integration testing and regression testing while
also supporting the client in preparing the User Acceptance testing methodology.

Education:
 Master of Business Administration (HR & Systems), Bangalore University, Bangalore.