Beruflich Dokumente
Kultur Dokumente
BY
DHWANIT JOSHI
ENROLLMENT No.-IU1855550011
“INDUS UNIVERSITY”
“D-Mart”
This report is my very own work and has not duplicated from anywhere. The conclusions
and suggestions drawn are based on my own observation and collected data.
A successful project is the result of hard work and coordination that includes the guidance
provided by the mentors.
I am also thankful to all my professor and special gratitude towards Prof. Daisy Kurain
for giving invaluable knowledge throughout the year which has helped me to complete
my project report.
Dhwanit Joshi
TABLE OF CONTENT
II Literature Review
- Introduction to Retail Sector
Indian Retail Industry
- Company Profile of D-mart
- Vision & Mission
- Organisation Layout
- Inventory Management in D-mart
(functional flow diagram, record for physical inventory)
VI Bibliography
VII Appendices
Questionnaire
CHAPTER I
INTRODUCTION OF INVENTORY MANAGEMENT
1.1 Introduction
The Project is carried out for understanding the inventory management and control of the
products at D-mart branch in Pune. D-mart launched its first store in the year 2002 and they
are the old player in RETAIL sector. They follow the values such as Indian-ness, Leadership,
Respect and Humility, Valuing and Nurturing Relationships, Simplicity and Positivity,
Adaptability.
This research will help us to understand the aspects of inventory management and control in
retail sector which is booming and well used by the Indian families.
The aim of holding inventories is to allow the firm to separate the process of purchasing,
manufacturing, and marketing of its primary products. Inventories are a component of the
firm’s working capital and as such represent a current account.
Inventories are also viewed as a source of near all cash. The purpose is to achieve efficiencies
in areas where costs are involved. The scientific inventory control results in the reduction of
stocks on the one hand and substantial decline in critical shortages on the other.
Since D-Mart first opened its doors in the Mumbai region in 2000, it has grown into a trusted
and well-established shopping destination in the Mumbai Metropolitan Region (Mumbai,
Navi Mumbai and Thane). D-Mart is now looking forward to growing its stores across India.
The company founder Mr. Radhakishan Damani is respected in the business world as an
astute investor in the Indian equity market, he has built a company that constantly strives
towards developing a deep understanding of customer needs and satisfying them with the
right products. A firm believer in core business fundamentals and strong ethical values, Mr.
Damani has built DMart into an efficient, large and profitable retail chain that is highly
respected by customers, partners and employees alike.
Action-
Focus: To be focused about what I do.
Motivated: To be clear of achieving my goal.
Enthusiastic: To love what I do.
Care-
Respect: To respect every individual in the organisation and provide her/him with the dignity
and attention to make her/him believe that she/he makes a difference to the organisation.
Listen: To listen and resolve any employee / customer grievance quickly and fairly.
Truth
Integrity: By being open, honest and fair in all our relationships and being respectful and
trustful to others.
Foods
Toiletries and Beauty products
Garments
Kitchenware
Bed and Bath linen
Toys & Games
Stationery
Home Appliances
Footwear
MISSION
“TO BE THE LOWEST PRICED RETAILER IN THE
AREA OF OPERATION / CITY / REGION.”
VISION
IT IS OUR CONTINOUS ENDAVOUR TO INVESTIGATE,
IDENTIFY & MAKE AVAILABLE NEW PRODUCT
CATEGORIES FOR CUSTOMER’S EVERYDAY USE & AT
THE BEST VALUES THAN ANYBODY ELSE
2.4 Organisation Layout
2.5 Inventory Management in DMart
A) Categorization of Inventory:
For the purpose of stock take the inventory will be categorise as follow-
Category A – Items of high value, low volume and possibility of pilferage is high.
Category B – Items of low value, high/low volume and possibility of pilferage is low
to moderate
Category C – All other items not covered above
C) Process:
Every Month-
On the first of every month, the Stock Take schedule is made available to the
respective managers and also has to be put up on the back store notice board by the Stock
Control Manager so that all concerned are aware of the sub classes to be covered.
Every Week-
1. Base on the Stock Take schedule, the stock take team leader generates the
SKU list for each class for the coming week by Friday evening. A copy of the
list is to be made available in the common drive of the intranet for the
information of Receiving supervisor, admin supervisor, service manager,
home delivery manager, store accountant and unit coordinator.
2. The Stock Service Supervisor is to have the damaged stock list updated.
3. The Stock Accountant is to pass all the pending SAVs
4. The Receiving Supervisor will ensure that all the pending
RC’s/RTV/Transfers (In & Out) are completed on priority. The invoices
pending for buyer’s decision will be expedited and RC’s done before stock
take.
D) Day prior to Stock Take:
1. Stock take team is to identify and list all the location where the merchandise to be
counted is kept. This include back store, display locations, receiving bay and VM
(Visual Merchandise) Displays.
2. A global count must be done
3. Ensure sufficient scanners are available and kept for changing
4. The count sheets are serially numbered and kept with the Stock Take team leader.
5. Stock Take Supervisor to ensure no SAV (Stock at Value) is pending with Store
Accountant
6. Stock Service Supervisor to ensure the damaged stock list is updated. Whenever and
RTV/SAV is initiated in the system; such products are to be deleted from the list.
7. The admin supervisor is to provide the count of the merchandise taken out of the store
on a returnable gate pass to stock take supervisor.
8. The receiving supervisor to ensure that there are no pending RC’s/RTV/Transfer (In
& Out) in respect of sub classes scheduled for stock take.