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IMPACT 3.

0 Friday, 4 October 2013

Chassis ID Path
A 702737 437/Forms/FM, VT2506PT/Powertronic, warranty claim handling, additional information

Model Identity
FM 122260010

Publish date Operation No.


Tuesday, 2 June 2009

Powertronic, warranty claim handling, additional information


As the illustrations in the service literature are used for different variants, some details may differ. The essential
information in the illustrations is, however, always correct.

COPYRIGHT © Copyright Volvo Parts Corporation


The information contained herein is current at the time of its original distribution, but is subject to change. The reader is advised that printed copies are uncontrolled.

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IMPACT 3.0 Friday, 4 October 2013

If a gearbox is the subject of a claim and is replaced by a new gearbox or an exchange gearbox, the exchange report
must be placed in the accompanying plastic pocket. One completed copy for each repair must accompany the
exchanged material, or we will not process the claim.

Exchanged gearboxes (control systems) should be packaged in packaging material that gives maximum protection
when returned.
This procedure applies to gearboxes removed under an exchange number or a production number.

If the packaging is insufficient, a surcharge will be debited irrespective of whether the claim is correct or not.

NOTE! The aim of this is to ensure good returned component quality, for quality follow-up purposes, and for overhaul.

A gearbox should only be the subject of a claim if there is a material defect. If a gearbox leaks, you must clearly mark
the leakage point on the illustrations above.

Handling procedure for warranty claims for Powertronic.

See chapter 7 in the warranty handbook.

Powertronic form, additional information, warranty claim

1. Chassis ID.....

2. Mileage.....

3. Repair date.....

4. Repair country.....

5. Dealer ID.....

6. Serial number gearbox.....


COPYRIGHT © Copyright Volvo Parts Corporation
The information contained herein is current at the time of its original distribution, but is subject to change. The reader is advised that printed copies are uncontrolled.

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IMPACT 3.0 Friday, 4 October 2013

7. Vehicle type.....

Type of driving:

Distribution Heavy Long haul Refuse Euro tractor Construction Other:


tractor unit unit

Miscellaneous.
Circle the correct alternative.

Vehicle / combination total weight (tonnes)..... 38 44 60 >60

1. Has the gearbox been opened?..... Yes No

2. Why was the gearbox not repaired?

3. Could the vehicle be driven?..... Yes No

4. Latest filter change?..... Yes No

5. Was there any metal in the oil?..... Yes No

6. Which oil has been used?.....

7. Gearbox variant (fill in): .....


Which gears do not function? Mark with circles in the table below......

R1 R2 N 1 2 3 4 5 6

8. What is P1..... at 1500 rpm.....


What is PS..... at 1500 rpm.....
What is PC1..... at 1500 rpm.....

9. Fault codes

MID PID/PPID/SID/PSID FMI Status Number First Last

COPYRIGHT © Copyright Volvo Parts Corporation


The information contained herein is current at the time of its original distribution, but is subject to change. The reader is advised that printed copies are uncontrolled.

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IMPACT 3.0 Friday, 4 October 2013

10. Other fault description.....


.....

Why was the gearbox changed?.....

What tests have been carried out?.....

What was the result?.....

Has the PTO been used a lot?.....

Other fault on the vehicle?.....

Note: Attach the completed report from the function check, see separate service information, function
group 43 Diagnosis, Function check.

11. Driver's description.....

12. Under warranty:


Have you referred this problem to the appropriate Field Service Engineer or Product Quality Engineer.
Who has issued authorization to change the gearbox?.....

COPYRIGHT © Copyright Volvo Parts Corporation


The information contained herein is current at the time of its original distribution, but is subject to change. The reader is advised that printed copies are uncontrolled.

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