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Hello!
I am Ashish Jain
You can find me at ashish.jain@awign.com
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What is Quality Check ?
Taxes and
Screenshot of CART
Zomato 7
Screenshot of Order Confirmed and order preparing
Food is being prepared time
Status
Status
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Screenshot of DE reached the restaurant
Delivery Executive restaurant reached time
Status
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Screenshot of food picked up
Order pick up time
Status
Note : Order prepared and
picked up time can be same
in some cases
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Screenshot of app notifications
Notifications
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SWIGGY
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Time of placing the order
Screenshot of CART 15
Screenshot of Order Confirmed and order preparing
• Time where order is received and
confirmed by the restaurant
• Order ID
Status
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• Time where Delivery Executive is
assigned or,
• Time where DE is reached the
restaurant.
Status
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Time of order prepared
Status
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Screenshot of app notifications
Notifications
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Time of placing
order
Taxes, Discounts ,
Delivery Charges etc.
UBER Eats 22
Promotions Details
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Time of Confirming
and Preparing time
Status
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DE Assign DE reached restaurant DE picked up order 25
DE out for delivery DE reached customer DE delivered food 26
location
Check List
• Check the restaurant name is correctly mentioned
• Check the restaurant ID is correctly mentioned
• Check the order id is correctly mentioned.
• Check the total no items added in the cart.
• Check the item price before trade discount.
• Check the item price after trade discount.
• Check delivery fee before discount.
• Check discounted delivery fee.
• Check discount – (For eg on ordering above 99INR you can avail 45% off upto 150)
• Minimum order value (MOV) – 99 INR
• Maximum Cap value (MCV) – 150
• Total discount % - 45%
• Check the packaging fee.
• Check Delivery fee.
• Check the time of placing order is correctly filled.
• Check the restaurant confirming and preparing the order time is correctly filled.
• Check the food prepared time is correctly filled.
• Check the DE assign and food collecting time is correctly filled.
• Check DE out for delivery time is correctly filled.
• Check DE reached customer location and delivery time is correctly filled.
• Write total amount of invoice. 27
• Remarks ( Check list is mentioned )
Points to remember
• +/- 2 mins error in time can be ignored.
• Sometimes order confirmed and order preparing image or time can be same.
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Thanks!
Any questions?