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Evidencia 1: Dialogue “Evaluating product and service”

Sebastian: hello Nickol


Nickol: hello
Sebastian: how are you
Nickol: very Good, thanks for asking
Sebastian: where do you work at
Nickol: in Superior Energy, in an oil company
Sebastian, very Good and Do you know the process of managing the company?
Nickol: yes! have implemented several processes
Sebastian: can you tell me about them
Nickol: yes
Nickol: in the supply chain department, evaluate suppliers to know the flaws and correct
them.

Nickol: iso certificaction for to improve the company's quality system

Sebastian: in the companie where I work perform internal audits

Sebastian: evaluate us through management incicators for each process

Nickol: They also evaluate me that way to know my performance and the management of

the department

Sebastian: on the topic of hseq they encourage topics such as active breaks, driving

campaigns with responsibility.

Nickol: in finance they carry out budget planning

Sebastian: very interesting all the processes that companies advance to achieve high quality

standards

Nickol: yes! The companies they must have the best quality

Nickol: and in the operative subject,What processes do they have?


Sebastian: In the company where I work the operative part is divided into several phases

Sebastian: material choice, model selection, armed, mounted, unmounted, finished and

packing.

Sebastian: each of them verified in quality control

Nickol: very well designed the operative part

Nickol: in superior they have qualified engineers for each field cementing

Nickol: for entry to the base suppliers must present social security

Nickol: inside the processes is to have the entire digital file

sebastian: I would implement more activities to the human resources process

Sebastian: interesting, I hope we can know more about the processes


achieving success in
administrative and
field operations

GLOSSARY

CUSTOMER: a person who buys goods or services from a shop or business.


COMMON: occurring, found, or done often; prevalent.
COLLEAGUES: a person with whom one works in a profession or business.
COSTS INCREASE: cost increase - an increase in cost; "they asked for a 10% rise in rates"
boost, hike, rise. increment, increase
UNDERSTAND: perceive the intended meaning of (words, a language, or a speaker).
ITSELF: used as the object of a verb or preposition to refer to a thing or animal previously
mentioned as the subject of the clause.
INVOLVES: have or include (something) as a necessary or integral part or result.
KEY POINTS: A concentrated site or installation, the destruction or capture of which would
seriously affect the war effort or the success of operations. Dictionary of Military and
Associated Terms.
HOWEVER: used to introduce a statement that contrasts with or seems to contradict
something that has been said previously.
REDESIGN THE PROCESS: is the approach to ensuring that a particular set of
interconnected activities are performed correctly, and in the most efficient and effective
manner possible.
ACQUIRING RESOURCES: is the process of securing team members, equipment,
materials or other resources required to deliver the project. ... This will detail
what resources are expected to be needed in order to fulfil the delivery of products or for the
management of the Project.

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