13/11/2017 Resolving CMS database inconsistency in SAP Business Objects using query builder | SAP Blogs

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Resolving CMS database inconsistency in

SAP Business Objects using query builder
June 18, 2014 | 109 Views |

Rajarshi Chatterjee
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NW AS Java Administrator (NWA)

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Many a times CMS database in Business Objects can become inconsistent

resulting in issues while logging in. While repository diagnostic tool can be
used to point out the inconsistencies, some of them need to be resolved by
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query designer tool. One such issue and it’s resolution has been described
below having exceptions related to SI_APPLIED_PROPERTIES at the time of
logging in.

Encountering below error while trying to login into BO BI 4.0. Issue happened
during login into CMC as well as launchpad. Please find below the snap-shot
of the error,

The CMS database somehow got inconsistent. Firing the following query in
the Business Objects Query Builder,

select * from CI_INFOOBJECTS,CI_APPOBJECTS,CI_SYSTEMOBJECTS

where
SI_APPLIED_PROPERTIES is NULL and SI_KIND in
(‘ClientAction’,’ClientActionSet’)

This resulted in the following 3 infoobjects being returned

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Make a note of the SI_CUID value for each of the three returned info-objects.
Then use these SI_CUID to delete the entries from the database

delete from cms_infoobjects7 where si_cuid in

(‘AfOoXl4g25xBqIjaVIDrsKU’
,’AZwPQf9Z4gRMr13bWVMspNY’,’AYybOm8Lqk5OoJ1kOHNLOwA’);

The stale entries in the CMS database pointing to DFO files are removed. Now
you can successfully login into CMC and launchpad.

Please Note :

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1. The url for query builder is http://[ServerIP]:

[Port]/AdminTools/querybuilder/ie.jsp You can give host name also instead of

server IP if you are using the local terminal server. Also you can check what all
files are present in you Tomcat directory structure inside the host where the
Tomcat web application server is installed for BO.

2. This issue is not release specific as CMS database can become

inconsistent irrespective of product releases.

3. SAP was supposed to release a KBA for this issue, though I didn’t found
any. Somewhat identical issue has been captured in SAP KBA# 1563662.

4. While firing the delete query you might need the owner of the table name
cms_infoobjects7. Use the query, select owner from dba_tables where
table_name=”ÇMS_INFOOBJECTS7′

Once owner is retrieved you can use the CMS schema name in front of the
table name to fire the delete query in oracle.

Finally, COMMIT is a strong word. Don’t forget to communicate the same to

Oracle.

Cheers,

Raj

Alert Moderator

3 Comments

Ashutosh Chaturvedi

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June 18, 2014 at 2:35 pm

Hi Rajarshi Chatterjee,

Nice blog.

With Regards

Ashutosh

Rajarshi Chatterjee Post author

June 20, 2014 at 9:16 am

Thank You Ashutosh.

Regards,

Raj

ABHISHEK SINGH

July 13, 2014 at 6:37 pm

Really Nice one actually one i was looking in past

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