Management System Consultants
F O R U M
YEAR 2 TOWARD QUALITY EXCELLENCE
2nd LGU QUALITY FORUM
Gearing Toward World Class Public Service Through QMS ISO 9001:2015
Cebu City Philippines
November 28-29, 2019
November 28, 2019 Day 1
8:00 - 9:00 Registration
9:00 - 9:05 Invocation and Natonal Anthem
Welcome Remarks
9:05 - 9:30
The Thrust and Strategic Priorities of
9:30 - 10:00 Interior and Local Government in 2020 and
beyond
10:00 - 10:15 Introduction & Rationale
Maturity of Current Government Systems
10:15 - 1045 and Processes and its Ability to Meet and
Exceed Expectations of the Public.
Introducing the new ISO 37001:2016
10:45 - 12:00 Anti-Bribery Management System (ABMS)
November 28, 2019 Day 1 Afternoon
Updates on The Government Quality
Management Program: A Decade of
1:00 - 2:30
Institutionalising Quality Management
Systems in Government”
The Risks and Opportunities Affecting the
Quality of Public Service of Local
2:30 - 3:30
Government Units and Formulating Actions
to Address Them.
3:30 - 3:45 Break / Class Photo
As of November 13, 2019
AGF
AVP
Hon. Mayor Edgar Labella
Cebu City Mayor
Regional Director
Department of Interior and Local
Government Regional Office VII
Jong Fernandez
Principal Consultant & Lead Auditor
Founder and CEO, AGF Consulting Group
Prolaine D. Daclan
Chief Personnel Specialist, Public
Assistance & Liaison Division,
Civil Service Commission
Regional Office VII
Atty Reggie Hagad-Fernandez
ABMS Principal Consultant
AGF Consulting Group
Systems & Productivity Improvement
Bureau,
Department of Budget and Management
Atty Regal Oliva
City Treasurer,
Quality Management Representative
City of Mandaue
All Rights Reserved 2019
 Management System Consultants

F O R U M
YEAR 2 TOWARD QUALITY EXCELLENCE

Janette C. Asis
How ISO 9001:2015 Transformed the Provincial Human Resouce Management
3:45 - 5:00 Quality of Public Service for the Province of and Development Officer / Quality
Pangasinan. Management Representative,
Provincial Government of Pangasinan

November 29, Day 2

8:30 - 9:00 Registration AGF

Introduction to ISO 9001:2015 Quality

9:00 - 10:00
Management System

Interpreting Context of the Organisation and

the new Role of Leadership in QMS with
Workshop on Identification of External and
10:00 - 12:00
Internal Issues and Mapping of Interested
Parties and their Respective Requirements
and Expectations.
Jong Fernandez
12:00 - 1:00 Lunch Break
Principal Consultant & Lead Auditor
Planning of Actions to Address Risks and Founder and CEO, AGF Consulting Group
1:00 - 3:00 Opportunities in the Context of a Local
Government Unit.

3:00 - 3:15 Break

Understanding Support, Operations,

Performance Management and
3:15 - 4:30
Improvement in conformance with ISO
9001:2015

4:30 - 5:00 Q&A and Class Photo AGF

DRAFT PROGRAM ONLY

As of November 13, 2019 All Rights Reserved 2019