Nadia Ramirez

45751 Shadow Mountain Drive · Palm Desert, CA · 92260 · (714) 422-4776

nadiavictoria20@gmail.com

Proactive and dedicated individual with a track record in performing office administrative tasks and
scheduling appointments while going above and beyond in order to provide quality production.
Experienced in maintaining and retrieving medical records in the health-care industry and data entry
and maintaining records in the engineering field. Extremely versatile and interested in applying my skills
to any industry.

Experience
Office Coordinator (part-time)
December 2018 – Present
George Carson & Associates, Palm Desert, CA
- Adept at managing and streamlining administrative processes to reduce errors,
improve accuracy and efficiency, and achieve organizational objectives.

- Ordered office supplies and organized office functions.

- Automated appointment booking and reminders via GigaBook.

- Created shipping labels and scheduled pickups each day.

- Responsibly organize and coordinate office operations and procedures in order to

ensure organizational efficiency.

Front Desk Receptionist

January 2017 – November 2018
ARNET ENGINEERING, Costa Mesa, CA

- Managed and trained 6 employees and coordinated the student intern program
for the firm.

- Maintained front desk reception area, screened visitors, and coordinated with
vendors.

- Maintain communication and develop relationships with both draftsmen and

members of other engineering firms and organizations.

- Assisted accounting department, reconciled vendor statements, and contacted

vendors on missing invoices.
 Patient Care Coordinator & Doctors Assistant
April 2013 – November 2016
AMEN CLINICS, Costa Mesa, CA

- Initiated care plans and provided educational information in conjunction with

direct care providers related to treatments, procedures, medications, and
continued care requirements.

- Monitored delivery of care by completing patient rounds, documented care and

identified progress toward desired care outcomes.

- Interacted with departments to negotiate and expedite scheduling; reported

personnel and performance issues to the unit manager. Maintained ongoing
communication with staff.

- Maintained patient care database and medical records by entering new

information as it becomes available via Microsoft Excel and Salesforce.
Education
2015 – Present
Anticipated Graduation: June 2020
Bachelor of Arts in Education (online), ARIZONA STATE UNIVERSITY

Skills

• Effective written and verbal • Accuracy and attention to detail

communication • POS and Microsoft Office software
• Customer service proficiency
• Multitasking capabilities • Adaptable and Professional
• Problem-solving and conflict resolution