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PRABSHARN KAUR

120 Old Carriage Drive


Kitchener, ON N2P OZ7
Prabsharn20@yahoo.com
226-929-6838

SUMMARY OF SKILLS
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o Customer service experience gained in many sectors, with the ability to build
strong rapport with clients and coworkers.
o Excellent communication skills with strong telephone correspondence; fluent in
English.
o Comfortable planning and organizing events
o Excellent working knowledge of the complete Microsoft Office Suite of programs
o Strong organizational, communication and research skills.
o Having a valid Ontario Security Guard License.
o Experience working an agile or scrum team.

RELEVANT EXPERIENCE
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 Restaurant Manager at Café Coffee Day, Chandigarh

 As a Quality Analyst at White Feather Co. Ltd., Chandigarh

 Alpha Greek Restaurant, Cambridge

 G4S Security Solutions, Cambridge

 Currently working as Customer service representative in Tim Hortons, Kitchener

EDUCATION
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o Information Technology Business Analysis – PG Diploma
Conestoga College
o Secured 3.50 GPA.
o Program designed to solve a variety of analytical and logical problems which one
could face in business or in any other IT projects
o Analyze current and relevant advances in already running projects to help in
further changes and enhancements.
o Manage information and database.

Computer Science and Engineering – Bachelors’ Degree Aug 2012 –Jun 2016
Chandigarh Group of Colleges
4-year Program
o Gained knowledge of statics and probability including application to computer
science and engineering
o Gained knowledge of algorithms and data structures

Accomplishments
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Student Coordinator Sep 2012 – Aug 2013


0 Co-ordinated events like gaming and other cultural events.
1 Responsible for maintaining the decorum and discipline in the certain events.
Volunteer

 Volunteer for international students at international office in Conestoga College


 Coordinator for Volunteers at Go Green Amritsar.

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