PAMPANGA COLLEGES

Elective 1 - Business English Course

Progress Test
ARCELI P. MANIEGO

Name: _________________________ Yr & Sec: _________ Date: _________

Direction: For the questions below, encircle the button of your choice.

Question 1:

To: All staff

From: HR Department
------Please remember that your manager must agree any holiday dates before you
complete a form.
Why is the HR department sending this email?
 to ask for some information
 to explain how something is done
 to tell managers about a problem

Question 2:

FINEFOODS
------Agent required for nationwide distribution. Some experience in food retail an
advantage. Refrigerated van provided.
Finefoods requires an agent to:
 own a suitable vehicle for delivery
 be a specialist in food distribution
 deliver goods all over the country

Question 3:

Staff should tell Jane Fellows

 how many people have enrolled for the course
 if they are interested in doing the course
 which of the courses they have decided to do

Question 4:

Phone Neil Smith at our showroom for a free quotation, or to arrange a visit from
our representative. Contact Neil Smith if you want to
 obtain information about the company’s prices
 arrange a visit to the showroom
 speak to a representative about special offers
 PAMPANGA COLLEGES
Elective 1 - Business English Course
Prelims
ARCELI P. MANIEGO

Name: _________________________ Yr & Sec: _________ Date: _________

Test I: For the questions below, underline once the best option to complete the
sentence or conversation.

Crash Course in satisfying business customers: Underline well the correct answer of your
choice

You suspect that your customers aren’t as happy as they once were. First, existing
customers seem to be 1. (departing, abandoning, defecting, withdrawing) you for the
competition almost as fast as you can get new ones. Second, your company has started
to become the butt of bad jokes at conferences and in the press. So how do you set about
measuring, and improving, your customers' satisfaction?

It's important to see things through their eyes. You can 2. ( tastes, try, experiment, attempt
) your service for yourself, or watch your customers using it. A further option is to carry
out some qualitative research with your customers. Whichever way you choose, the
objective is to identify the 3. (topics, subjects, headings, issues ) on which customers will
form their judgement of your service, so you can frame your questions accordingly. It
would be foolish to think you could know all of those questions, let alone their answers,
at the 4. (outset, introduction, origin, foundation)
But your reputation is at 5. (danger, risk, peril, hazard) if you fail to deliver. Don't embark
on a customer-satisfaction exercise unless you are prepared to act on the results. If you
ask people what they are unhappy about and then do nothing about it, you will leave them
more disillusioned with you than ever. And remember that it’s a 6. (going, passing,
moving, travelling) target: today’s satisfied customer is tomorrow’s bored one. A service
level that 7. ( touches, hits, knocks, strikes) the button today may be considered downright
sloppy in six months’ time, such is the pace of change.
So keep saying to yourself, 'Let's find out where our performance falls below expectations,
and then see what we can do about it.'

Test II: For the questions below, underline twice the best option to complete the
sentence or conversation.

Reid Joinery – experts in wood

Reid Joinery was established by Gordon Reid 15 years ago as a small company
specialising in wooden structures, from floors to staircases. Since then, we have evolved
significantly.

We attribute our success to the dedication and expertise of our workforce, which 8.
(ranges, spreads, distributes, expands) from six apprentices to permanent employees
who are highly qualified and experienced. Reid actively 9. (encourages, supports,
promotes, rewards) employees to progress through the company, and many of the current
surveyors and site managers launched their careers on the Reid workshop floor.
Quality is at the forefront of Reid’s philosophy and each new project, whatever its size,
is 10. (advanced, focused, worked, handled) with the same dedication and completed to
the highest quality standards. This enthusiasm is reflected in the numerous industry
awards the company has received.

At present, Reid is 11. ( concerned, involved, pre-occupied, committed) the

refurbishment of a major concert hall in London, with particular responsibility for the stage
and acoustic panels. This is our largest project to date, and is expected to be completed
within 12. (cost, budget, estimate, funding) and on schedule.
Page 2… Business English Course

Reid’s varied project 13. (collection, assortment, portfolio, accumulation) includes

numerous blue chip companies, such as the BBC and Shell. Perhaps one of our most
prestigious projects was restoration work we carried 14. (off, on, over, out) at Windsor
Castle. However, our focus is not upon corporate clients alone: many private residences,
too, have been refurbished for clients.

Test III: For the questions below, put a check on the best option to complete the sentence
or conversation.

Business case study: OFC Co-operative

This week we take a look at the Scottish company, OFC Co-operative.

OFC Co-operative is a supplier of industrial chemicals and, in terms of job applications, it
is currently one of the most popular employers in Aveburn. Unlike a number of its
competitors, which are currently 15. (managing, acting, conducting, running) at a loss,
OFC has reported its most successful year ever, mainly due to a major new contract early
in the year. The company has plans to expand its core business in the coming year. A
key factor in the company’s success has been its wish to create a highly skilled and
motivated workforce, as highlighted in its mission 16. (statement, announcement,
promise, undertaking)

One of Stewart Green’s first actions on becoming the new Managing Director last year
was to 17. ( assess, value, reckon, figure) his employees’ training needs. He then
established a training programme to enable all staff to work towards nationally 18.
(classified, recognised, identified, recorded) qualifications. The cost of this ambitious
scheme was partially met by local enterprise agencies. Stewart said that motivating his
staff was very important for him, adding, ‘As well as making sure employees have 19.
(access, entrance, availability, admission) to training and good working conditions, I’ve
tried to ensure that staff at all 20. (ranks, statures, levels, positions) of the company are
fully informed about the activities of the co-operative and are made to feel part of a unique
organisation.’ The future of the company is 21. (seeming, showing, looking, appearing)
good. Having invested in both training and new facilities, this co-operative is now a major
supplier of premium products, not just in the UK, but throughout Europe.

Test IV: give definite answer to the following questions:

A. What is the main purpose of Business English?

B. Why is there a need to study Business English?

C. What are the specific things we learn in Business English?

Answer key for Business English
Test I
1. to explain how something is done
2. deliver goods all over the country
3. if they are interested in doing the course
4. obtain information about the company prices
Test II
1. abandoning 2. try 3. issues 4. outset 5. risk 6. moving
7. hits 8. ranges 9. encourages 10. handled 11. involved 12. budget
13. portfolio 14. out 15. running 16. Statement 17. Assess 18. recognised
19. access 20. Levels 21. looking
Test III
A. What is the main purpose of Business English?
As a purpose-specific tool, the central goals of business English is to carry the
message across and to reach agreement.
This is why it demands a business- oriented English vocabulary and a bunch of skills.
These skills can include English letter writing, delivering presentations, negotiating or
plain small-talk.

B. Why is there a need to study Business English?

 To Improve your Job Prospects. English is the universal language of business,
trade, politics and international law.
 The majority of Business English students study to improve their job prospects
at home. Many companies like their staff to improve their English skills and send
them to study at language schools

C. What are the specific things we learn in Business English?

 Listening Comprehension.
 Talk radio shows. Listen to talk radio shows about business wherever you have a
data connection or access to the Internet. ...
 Speaking.
 Stand in front of the mirror and practice. You can do this by rehearsing new
phrases that you have learned. ...
 Reading Comprehension.
 Short stories
 Writing.
 Journal.
Introduction to Stylistics (Multiple-Choice Type) Quiz. This test covers various topics in Stylistics including
varieties of speech, literary devices, and examinations of oral and written texts. Encircle the button of your
choice.

1. It (stylistic device) is a reference to a concept, a person or an object that has served as a prototype of its
kind and is the original idea that has come to be used over and over again.
 Archetype
 Authorial Intrusion
 Aphorism
 Caesura
2. It is a literary device wherein the writer or author depicts the occurrence of specific events to the reader,
which have taken place before the present time the narration is following, or events that have happened
before the events that are currently being unfolded in the story.
 Foil
 Juxtaposition
 Flashback
 Inversion
3. In linguistics, it is a variety of language used for a particular purpose or in a particular social setting.
 Register
 Diatype
 Dialect
 Creole
4. It is a variety of speech closest to a standard prestige language.
 Acrolect
 Mesolect
 Basilect
 Creole
5. It is an ancient discipline which taught how to structure an argument, how to make effective use of figures
of speech, and generally how to vary a speech or a piece of writing so as to produce the maximum impact.
 Poetics
 Dialectics
 Rhetoric
 Linguistics
6. In literature, this device refers to the practice of joining together two or more words in order to create an
entirely new word; this is often done in order to create a name or word for something combining the
individual characters of two or more other words.
 Portmanteau
 Prologue
 Satire
 Spoonerism
7. It refers to a single, related chunk of lines in poetry which forms one particular faction in poetry.
 Stanza
 Rhythm and Rhyme
 Setting
 Poetic Foot
8. It is a language developed by mixing the vocabulary and grammar of other languages.
 Creole
 Acrolect
 Mesolect
 Basilect
9. It is an intermediate dialect or a variety of language lower than the high prestige acrolect.
 Creole
 Mesolect
 Basilect
 Acrolect
10. It is defined as a way of speech and/or a kind of utterance which is formed by means of conscious and
intentional selection, systematic patterning and implementation of linguistic and extra-linguistic means
with respect to the topic, situation, function, etc.
  Language Style
 Register
 Morpheme
 Phoneme
11. As an art of creating dialogues, it further deals with the study of the methods of persuasion.
 Rhetoric
 Dialectics
 Poetics
 Semantics
12. It is a modern verse without any formal structure; without systematic regularity in rhythm and in rhyme.
 Free Verse
 Blank Verse
 Diamond Verse
 Nursery Rhyme
13. It is a style in spoken English which requires private vocabulary and emphasis on intonation more than
wording or grammar.
 Intimate
 Formal
 Casual
 Informal
14. In a traditional line of metered poetry, it is the rhythmical unit bearing the strong and weak syllables.
 Poetic Line
 Poetic Foot
 Meter
 Rhyme Scheme
15. It is a language style common among friends, that involves the usual use of ellipsis and slangs
 Formal
 Intimate
 Causal
 Informal
16. It is used when the writer employs two sentences of contrasting meanings in close proximity to one
another to create a stark contrast using two divergent elements that come together to create one uniform
whole.
 Antithesis
 Anthropomorphism
 Bibliomancy
 Denotation
17. Adding a little insight to some interesting developments that happen once the major plot is over; it acts
as a teaser trailer to any possible sequels that might be created at the latter part of the piece.
 Epithet
 Epilogue
 Internal Rhyme
 Hyperbaton
18. It refers to the incidence where an implausible concept or character is brought into the story in order to
make the conflict in the story resolve and to bring about a pleasing solution.
 Diction
 Deus ex Machina
 Litotes
 Malapropism
19. It is a literary device used for expressing a resistance the protagonist of the story finds in achieving his
aims and dreams; it is a discord that can have external aggressors or can even arise from within self.
 Connotation
 Cacophony
 Circumlocution
 Conflict
20. Derived from the German language and literally translates into “double walker,” it refers to a character
in the story that is actually a counterfeit of a real or genuine character.
  Ekphrastic
 Doppelganger
 Epilogue
 Diction
21. It refers to the use of indicative words or phrases and hints that set the stage for a story to unfold and give
the reader a hint of something that is going to happen without revealing the story or spoiling the suspense.
 Foreshadowing
 Faulty Parallelism
 Flashback
 Euphony
22. Its use in literature is a concept promoted by John Keats, who was of the opinion that literary achievers
especially poets, should be able to come to terms with the fact that some matters might have to be left
unsolved and uncertain.
 Nemesis
 Negative Capability
 Oxymoron
 Pathetic Fallacy
23. It is a type of literary device whereby the author ascribes the human feelings of one or more of his or her
characters to non-human objects or nature or phenomena; it is also a type of personification, and is known
to occur more by accident and less on purpose.
 Motif
 Periodic Structure
 Pathetic Fallacy
 Point of View
24. It refers to the use of phrases and words that are noted for possessing an extensive degree of notable
loveliness or melody in the sound they create.
 Flashback
 Verisimilitude
 Euphony
 Hubris
25. It is evident in a literary piece through the use of words or phrases to create mental images for the reader.
 Imagery
 Internal Rhyme
 Juxtaposition
 Malapropism
26. It refers to a definitive stance the author adopts in shaping a specific emotional perspective towards the
subject of the literary work.
 Metonymy
 Kennings
 Mood
 Metaphor
27. It examines oral and written texts in order to determine crucial characteristic linguistic properties,
structure, and patterns influencing perception of the text.
 Linguistics
 Stylistics
 Semantics
 Literary Criticism
28. It is the evaluation and interpretation of literary works on the basis of literary theories or of historical,
biographical, Freudian, and feministic approaches.
 Literary Criticism
 Literary Analysis
 Stylistics
 Linguistics
29. It is the artistic way of creating poems, an art which aims to study a piece and focuses on the problem of
expressing the ideas before the actual utterance.
 Dialectics
 Poetics
 Rhetoric
  Pragmatics
30. It is the systematic study of human speech including the units, nature, structure, and its modification.
 Linguistics
 Stylistics
 Phonetics
 Morphology
31. It is termed as an artistically motivated deviation.
 Defamiliarization
 Foregrounding
 Estrangement
 Literature
32. In a certain poem, the word SMOG, built in combining FOG and SMOKE is used by a poet to mean
something that has the properties of both. In formal stylistic analysis, what device best defines the
practice?
 Spoonerism
 Verisimilitude
 Portmanteau
 Cacophony
33. What literary device is employed in the poetic line: “He spoke of times past and future, and dreamt of
things to be”?
 Anagram
 Allusion
 Anastrophe
 Aphorism
34. What evident literary device is used by the poet in the line: The soft whistling teapot informed him it was
time for breakfast?
 Paradox
 Negative Capability
 Nemesis
 Pathetic Fallacy
35. Which functional style of the English language has an aesthetic-cognitive function and employs genuinely
imaginative means and stylistic devices, the use of words in their contextual meaning and the peculiar
individual selection of syntax?
 Publicist Style
 Official Documents Style
 Scientific Prose
 Belles-Letters
36. What French classical theory of language style posses a high aesthetic characteristics and is used by poets
and other literary artists?
 Stylus Altus
 Stylus Humilis
 Stylus Mediocris
 Explication de Texte
37. In essay writing, this paragraph accomplishes three purposes; it captures the reader’s interest, it suggests
the importance of the topic and ends with a thesis sentence.
 Introduction
 Argument
 Body
 Conclusion
38. It usually restates the thesis and leaves the reader something about the topic to think about.
 Conclusion
 Thesis Statement
 Body
 Introduction
39. It is very subjective and the most colloquial of all the sub-styles; it makes use of expressive means.
 Oratorical Piece
 Essay
 Emotive Prose
  Drama
40. In this essay, the writer tries to convince the reader by demonstrating the truth or falsity of a topic; the
writer’s position will be backed up with certain kinds of evidence, like statistics.
 Descriptive
 Argumentative
 Narrative
 Contrast
41. It is a branch of linguistics that studies the nature and organization of the meanings conveyed by language.
 Semantics
 Phonetics
 Phonology
 Morphology
42. It is a useful all-purpose name for a short sequence of words (or even a single word, considered as an
element in a clause or sentence), especially a grouping which could be replaced by a single word.
 Phrase
 Word
 Morpheme
 Clause
43. It is a phrase containing a noun or noun-like word (such as pronoun), which is the head, and other
elements, either before or after.
 Verb Phrase
 Noun Phrase
 Noun Clause
 Sentence
44. In clause syntax, it is anything that adds to the meaning of the subject or object.
 Object
 Complement
 Indirect Object
 Determiner
45. It is phrase formed from the head, a preposition, followed by a noun phrase.
 Noun Phrase
 Prepositional Phrase
 Adverb
 Verb Phrase
 PAMPANGA COLLEGES
Introduction to Stylistics
Prelims
ARCELI P. MANIEGO

Name: _________________________ Yr & Sec: _________ Date: _________

Test I: Encircle the letter of your choice

1. A figure of speech that uses "like" or "as" to compare to dissimilar things is called:
A. Onomatopoeia B. Similie C. Personification D. Alliteration E. Metaphor

2. Sally sells seashells by the seashore. This is an example of:

A. Personification B. Metaphor C. Similie D. Alliteration E. Idiom

3. My sister's room is a pig pen. This is an example of:

A. Personification B. Metaphor C. Simile D. Alliteration E. Idiom

4. Sounds words such as BANG, BAM, and BOING are examples of:
A. Similie B. Idiom C. Onomatopoeia D. Metaphor E. Sounds

5. Repetition of the first consonant in several of the words in the same phrase is called:
A. Alliteration B. Simile C. Idiom D. Metaphor E. Onomatopoeia

6.When Spongebob talks, the writers are using a type of figurative language called:
A. Alliteration B. Comedy C. Similie D. Personification E. Text Structure

7. The type of figurative language that has a special meaning different from the actual
meaning is called:
A. Idiom B. Alliteration C. Similie D. Onomatopoeia E. Expression

8. I love mashing melted marshmellows. This is an example of:

A. Personification B. Metaphor C. Similie D. Onomatopoeia E. Alliteration

9. Her feet are as cold as ice! This is an example of which type of figurative language?
A. Alliteration B. Similie C. Metaphor D. Personification E. Onomatopoeia

10. A figure of speech that compares two unlike things by stating that one is the other is
called
A. Similie B. Onomatopoeia C. Personification D. Metaphor E. Idiom

11. Animals talking in a childhood story is an example of...

A. Hyperbole B. Cliché C. Metaphor D. Personification

12. Imagery is...

A. When an author compares two things.
B. When an author sets mental pictures or images in the readers head using words.
C. Pictures hanging on the wall.
D. A cartoon show.

13. The plates danced on the shelves during the earthquake. This is an example of what
type of figurative language?
A. Personification B. Simile C. Metaphor D. Alliteration E. Onomatopoeia

14. This type of figurative language is used when words immitate the actual sound(s)
made by the action or event.
A. Onomatopoeia B. Alliteration C. Simile D. Metaphor E. Personification

15. The following statement is an example of a which figurative language? "I have told
you a million times to come home at 9:00pm!"
A. Tone B. Symbolism C. Hyperbole D. Mood E. Imagery
Page 2… Introduction to Stylistics

16. A reference in a work of literature to something outside the work, especially to a well-
known historical or literary event, person, or work.
A. Simile B. Allusion C. Personification D. Round E. Flat

17. A statement or situation containing apparently contradictory or incompatible

elements, but on closer inspection may be true.
A. Allusion B. Paradox C. Personification D. Dynamic E. Static

18. An exaggerated statement used to heighten effect.

A. Personification B. Paradox C. Hyperbole D. Analogy E. Idiom

19. "Jumbo Shrimp" and "Pretty Ugly" are both examples of:
A. Onomatopoeia B. Hyperbole C. Oxymoron D. Imagery E. Allusion

20. "Romeo take me somewhere we can be alone"-Taylor Swift-love story

A. Allusion B. Alliteration C. Connotation D. Denotation E. Tone
 PAMPANGA COLLEGES
Introduction to Stylistics
Progress Test
ARCELI P. MANIEGO

Name: _________________________ Yr & Sec: _________ Date: _________

From what purpose is this image designed for? Why? Is there commonality as to how the
style was made? Explain your answer in three paragraphs using the rubric below as
guide. Use the back side of your paper for your answer. AVOID ERASURES.

Photo Analysis Rubric

CATEGORY 30 22 14 6 Score
Amount of Full photo analysis Full photo Factual and Photo analysis
Information of the photograph. analysis of the inferred relies almost
Contains complete photo.. Factual information is entirely on
factual information and inferred lacking; analysis opinion. OR
(what you can see) information is relies too much Fewer than 2
as well as complete nearly complete. on opinion. Only photographs have
inferred information 2 things from the been completely
(what you can photo are analyzed.
guess because of analyzed.
what you see)
Clarity Photograph is well Photograph is well Explanations of Explanations are
explained, and all explained and all the photograph confusing and
assumptions are assumptions have is little confusing incomplete.
backed up with supporting or incomplete. Assumptions are
good reasons. reasons. Supporting not supported.
reasons are
vague.
Mechanics No grammatical, 1 - 3 grammatical, 4 - 5 6 or more
spelling or spelling or grammatical grammatical,
punctuation errors. punctuation errors spelling, or spelling, or
punctuation punctuation
errors. errors.
Organization Information is very Information is Information is The information
organized, brief, organized, and to organized, but appears to be
and to the point. the point. the analysis is disorganized.
too complex or
lengthy.
Answer Key for Stylistics
1. Simile
2. Alliteration
3. Simile
4. Onomatopoeia
5. Alliteration
6. Personification
7. idiom
8. Alliteration
9. Simile
10. Metaphor
11. Personification
12. When an author sets mental pictures or images in the readers’ head using words
13. Personification
14. Onomatopoeia
15. Hyperbole
16. Allusion
17. Paradox
18. Hyperbole
19. Oxymoron
20 Allusion