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INTERNSHIP REPORT

ON
"Overall Activities of Ratatouille Restaurant”
The internship report is submitted for the partial fulfillment of the requirements of the degree
of Bachelor of Business Administration, Asian University of Bangladesh

Submitted To:
Md. A. Salam
Assistant Professor
Head of Department
Department of Business Administration
Asian University of Bangladesh

Submitted By:
Shahana Akter Eti
ID. No: 201520178
Major: Accounting
Batch: 54th
Program: BBA
Asian University of Bangladesh

ASIAN UNIVERSITY OF BANGLADESH

Date of Submission: 10th November, 2019

1
Letter of Transmittal

Date: 10th November, 2019


To
Md. A. Salam
Asst. Professor
Department of Business Administration
Asian University of Bangladesh

Subject: Submission of internship report on Overall Activities of Ratatouille


Restaurant

Dear Sir,

It is a great pleasure for me that I have the opportunity to submit the report on Overall
Activities of Ratatouille Restaurant As a requirement for the degree of BBA of Asian
University of Bangladesh with your kind supervision and continuous guideline throughout
the period. I have collected as much as information about Overall Activities of Ratatouille
Restaurant. I have tried my best to put meticulous effort for the preparation of this report. I
believe that this repot will certainly help you in evaluating me. I would be grateful if you
kindly accept the report. Thank you for your time & consideration.

Yours Faithfully

Shahana Akter Eti


ID. No: 201520178
Major: Accounting
Batch: 54th
Program: BBA
Asian University of Bangladesh

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Dedication

Dedicated to my respected parents

3
Declaration

I am grateful for giving me the opportunity to undergo this type of study through the BBA
program. We shall be benefited of our education system if we can effectively apply the
institutional education in practical fields. Hence, we all need practical education to apply
theoretical knowledge in the real world. By considering this Importance’s our University
arranges internship program each semester compulsory for the students through BBA
program. As a part of this program I am here with such a wonderful topic as Overall
Activities of Ratatouille Restaurant.
Even though if there any mistake appears, it is truly undesirable. So, I would request to look
at the matter with merciful eyes.
I also declare that this paper is my original worked and prepared for academic purpose may
not be used in actual market scenario.

Thanks

---------------------------
Shahana Akter Eti
ID. No: 201520178
Major: Accounting
Batch: 54th
Program: BBA
Asian University of Bangladesh

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Supervisor’s Certification

This is to certify that internship report on Overall Activities of Ratatouille Restaurant has
been submitted for the award of the degree of Bachelor of Business Administration (BBA)
program Major in Accounting from Asian University of Bangladesh carried out by Shahana
Akter Eti bearing BBA & ID No-201520178 under my supervision. This report is an
essential requirement to obtain Bachelor of Business Administration (BBA) degree from the
Asian University of Bangladesh (AUB).

The report has been prepared under my guidance it a record of the bonafide work carried
successfully.

I wish her every success in life.

…………………….……
Md. A. Salam
Assistant Professor
Department of Business Administration
Asian University of Bangladesh

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ACKNOWLEDGEMENT

First of all, I would like to express my deep gratitude to almighty Allah because without his
mercy it was just impossible for me to do this report. Then I would like to acknowledge the help
of my honorable Supervisor Md. A. Salam, Asst. Professor, Dept. of Business Administration,
Asian University of Bangladesh, who has given me important suggestion, guidelines and
supervision for preparing this report with such a tremendous topic throughout the course of my
BBA program.

I would like to acknowledge and thanks the following personnel of Overall Activities of
Ratatouille Restaurant who has extended their whole hearted co-operation during for
preparing the report as well as specially Abdur Rashed Manager. I am also grateful to all
other Overall Activities of Ratatouille Restaurant employees for their earnest co-operation.
So, I gratefully remember their assistance & guidance can never be paid back .I will remain
ever grateful to be part of their corporate culture.

I convey my profound gratitude to all Faculty Teachers & Professors of Asian University of
Bangladesh of their teaching on the various courses that enable me to complete the degree of
Bachelor of Business Administration with specialization in Human Resource Management.

Finally I would like to say that the report is a subject to error or mistakes that are inherent in
human endeavor. I therefore request every reader of this paper to forgive me for any kinds of
mistakes.

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Executive Summary
This is an internship report that contains the working experience of different task in "The
Ratatouille Restaurant" in the department of Marketing & Communications. I have acquired
knowledge about how "The Ratatouille Restaurant" arranges different events and how they
are giving services to their customers. I also gathered knowledge about the effectiveness of
arranging events and public relations.

Under marketing department I have learnt about the requirements and procedure for
arranging of events for the customer. In fact, the practical internship program enables me to
understand the activities and procedure of different functions relating to arranging events and
maintaining customer relationship.

The Ratatouille Restaurant Hotel’s Mission began under the strong supervision of Starwood
Hotels and Resorts worldwide, which had its soft opening on 31st July 2007 with 100
rooms in operation. The owner of The Ratatouille Restaurant is Unique Hotel & resorts
Limited. The hotel is officially opened on the 12th September of same year. Today the hotel
has established itself as one of the leading hotel in terms of revenue. In the field of the
hospitality industry of Bangladesh the Westin is one of the world class properties which
provide international standard service to its guests and customer. Throughout the globe
Westin properties are the symbol of luxury which got its unique standard and modern
technologies. The hotel is located in the central business hub of the country which got the
leading corporate head offices around, which get most of foreign visitors. The Ratatouille
Restaurant is steps away from renowned shopping malls, foreign mission, restaurant, art
private clubs and multinationals.
The Ratatouille Restaurant can provide pioneering programs and instinctive services which
transform every aspect of a guest’s stay into a revitalizing experience. Indulge in a
deliciously wholesome menu including exclusive Super Foods dishes. Energize in the
fitness studio with the industry-leading Westin WORKOUT. Revive in the Heavenly Bath
where luxurious touches create a spa-like experience. And of course, experience truly
restorative sleep in the world-renowned Heavenly Bed an oasis of lush sheets, down, and
patented pillow-top mattress. Whether an epic city center location or refreshing resort
destination, Westin ensures guests leave feeling better than when they arrived.