Summary of Tan vs Northerwest Airlines

Nature: PETITION for review on certiorari of a decision of the Court of Appeals.

Keyword: Failure to deliver luggage on time, missing baggage

Summary: On May 31, 1994, Priscilla Tan and Connie Tan boarded a Northwest Airlines plane in Chicago bound to the
Philippines with a stop-over at Detroit. Upon their arrival, they found out that their baggage was missing. On June 3, they
recovered the baggage and discovered that some were destroyed and soiled. They filed an action for damages, claiming that
they suffered mental anguish, sleepless nights and great damage. Northwest offered to reimburse the cost of repairs of the
bags or purchase price of new bags. The trial court awarded actual, moral and exemplary damages, and also attorney’s fees.
The Court of Appeals partially affirmed the decision by deleting moral and exemplary damages. Hence, Tan filed this instant
petition.