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4 | Code of Conduct
Useful links 20
Code of Conduct | 5
6 | Code of Conduct
Introduction
The Institution’s main purpose, in accordance with its
Royal Charter, is to promote for the public benefit
the general advancement of the science and art of
structural engineering. As well as being an international
learned society, it is also a qualifying body with
high entry standards and members are required to
undertake continuing professional development. The
Institution has over 28,000 members, all of them as
individuals, working in 105 countries around the world.
Grades of membership
The preparatory classes of membership are Student
and Graduate.
Professional conduct
The Institution’s Royal Charter gives it the power to
devise, promulgate and enforce high standards of
professional conduct for its members. The Bye-laws
provide that members shall be obliged at all times
to uphold the reputation of their profession and to
observe the Laws of the Institution, which includes the
Code of Conduct and Guidance Notes.
Code of Conduct | 7
• No brief.
Setting up a new practice
• Inadequate or unclear initial brief.
• aking clients and/or work from an existing
T
• Ignoring specific instructions of client. employer either during employment or
when leaving a practice in contravention of
Fees employment contract.
Communication
• ailing to respond to communications from
F
clients or their representatives within a
reasonable time.
• ggressive and threatening behaviour and/
A
or communications, particularly in respect of
issues over fees.
• ailing to keep clients or their
F
representatives informed.
8 | Code of Conduct
5. u
ndertake only those tasks and accept only • isclose to the Institution if they have been
d
those appointments for which they subject to an adverse finding before any
are competent; tribunal, court or other competent authority in
respect of an allegation or offence relevant to
6. exercise appropriate skill and judgement; membership of the Institution;
7. n
ot maliciously or recklessly injure or attempt • omply with the Laws of the Institution of
c
to injure the reputation of another person; Structural Engineers as described by the
8. avoid conflicts of interest. Charter, Bye-laws, Regulations and
associated Rules.
3. Uphold the reputation of the profession 3.2.4 Circulars and advertisements, whether
published in paper or electronic format, which
3.1 Inducements and favours
are not personally addressed will not be
3.1.1 Members shall not offer or accept, either regarded as unprofessional, provided there
directly or indirectly, inducements or favours in is no reference to the Institution included
connection with the provision of in them. Accordingly, members wishing to
professional services. issue such material should ensure that there
is no allusion to the Institution by the use of
3.2 Advertising and informative publicity designatory letters or the titles ‘Chartered/
Incorporated/Technician Structural Engineer’ or
3.2.1 Advertising and informative publicity should the Institution’s logo.
be helpful to the public, while upholding the
reputation of the profession. 3.2.5 Company information, whether issued in the
form of a brochure or on a company website
3.2.2 Factual statements may be made including may only include factual reference to the
the professional qualifications of members of Institution. The designatory letters awarded
an organisation and giving a description of to members by the Institution may be quoted.
the services available. Extravagant or self- The Institution logo should only be used under
laudatory language should not be used. license awarded by the Institution.
Members should ensure that the information
provided is neither misleading nor unfair to 3.3 Use of social media
other members of the Institution or to
3.3.1 Members should have regard for the guidelines
other professions.
on the use of social media set out by the
3.2.3 Personally addressed letters sent to those who Institution available on istructe.org.
may have an interest in receiving details of
services offered may more fully describe
those services.
Code of Conduct | 13
5.3 Structural inspections and surveys 5.3.4 A report following a survey or inspection,
of buildings should state clearly and concisely the
member’s findings, conclusions and
5.3.1 Members should consider that confusion may recommendations. The evidence from which
arise on the part of less-informed clients with the conclusions are drawn should also be
regard to what is meant by a ‘structural (or included. The report should be written in
building) survey’ or a ‘structural inspection’. language which is appropriate to the purpose
A structural inspection is a survey concerned of the report and the intended reader(s) who
with the structure, or specific elements of will rely on it. For example, in the case of a
the structure, of a building. In contrast, a survey commissioned by a person intending
structural (or building) survey will normally to purchase a property, it may be necessary
include an investigation and assessment of to express, or explain, technical matters in
the construction and condition of a building, layman’s terms. It may also be necessary to
including its structure, fabric and services. include a disclaimer in the report in respect
Members should be cautious if a client seeks persons who may seek to rely on the report
to receive a comprehensive report covering without the requisite authority.
every aspect of the property, for which the 5.3.5 Guidance of good practice to carrying out
client expects the member to take full legal structural inspections and the preparation
responsibility. Members should advise a of reports can be found in the Institution’s
client, and ensure the client understands publication Surveys and Inspections of
the limitations of the service which is to be Buildings and Associated Structures, available
provided prior to accepting a commission. The on istructe.org.
scope of the service including any limitations
should be re-confirmed in the report.
Code of Conduct | 15
5.4 Properties with adjoining owners 5.4.8 Reports should be clear and concise, as
described above. In addition, any assumptions
5.4.1 Where members are asked to report or
made in respect of adjacent properties should
undertake work on a property that adjoins
be clearly stated. There is no guarantee that
or is above or beneath a property in different
a confidential report to the client will not
ownership, the client should be advised of the
be passed to others, including the owners
structural influence(s) that adjacent properties
of adjacent properties, and an appropriate
may have on the property concerned and
disclaimer should be included.
vice versa. Consideration should be given
to the state of the whole building or block of
buildings, particularly in respect to 5.5 Appointment under the Party Wall etc.
overall stability. Modest alterations by Act 1996
individual property owners may, when taken 5.5.1 When accepting an instruction for which the
together, have a significant effect on the total Party Wall etc. Act (“The Act”) is relevant
structure and may affect the right of support. (The Act applies throughout England and
It may be desirable, subject to the client’s Wales only) members are required to have full
prior agreement, to seek permission to make a regard to the requirements of and legislative
detailed inspection of an adjacent property or provisions of The Act.
even the whole building or terrace.
5.5.2 Members must ensure that they are sufficiently
5.4.2 If approaches to adjacent owners are ruled aware of the provisions of The Act to be able to
out, for example by the client’s requirement of apply them properly and to be able to comply
commercial confidentiality, the limitations that with the procedures and the strict timings
such a restriction may impose on the advice prescribed by The Act.
given should be clearly stated by the member,
both at the time instructions are given and in 5.5.3 Members who are responsible to their client for
their written report. the design of works and subsequently accept
appointment as party wall surveyor under The
5.4.3 Inspection of adjacent properties should be Act, must understand the differences between
conducted with care and tact. A member the relationship with the client, as designer, and
should take care to protect their client’s the statutory role as appointed surveyor, and
confidentiality and in any event should not this distinction must be clearly explained to the
cause any concern to the adjacent owner. client before accepting a statutory appointment
The member should avoid being drawn into as party wall surveyor. In particular, that
discussion or correspondence with adjacent the statutory duty is to impartially apply the
owners, which may adversely affect the provisions of The Act, even if doing so conflicts
member’s responsibilities to their client. If such with the client’s instructions or requires
communication is unavoidable the client should amendment of the design already prepared by
be informed and appropriate steps agreed. the member as the designer.
5.4.4 Permission should be obtained before 5.5.4 Appointments under The Act are statutory
entering an adjacent property. Unauthorised appointments, members appointed under The
inspections, even of empty property, are highly Act must comply with the Institution’s Code of
unlikely to be appropriate. Conduct and Guidance Notes insofar as they
5.4.5 If, on inspection of an adjacent property, it is do not conflict with the provisions of The Act.
apparent that there are factors that could affect
the client’s property then the client should be 5.6 Working for insurers or loss adjusters
so advised.
5.6.1 When working for insurers or loss adjusters,
5.4.6 Should the member conclude that a property members should ensure that they know who
may be unsafe, the member should notify the is their client, and vice versa, at all stages of
client and any others concerned, including the their involvement as this may vary during the
appropriate authority. course of the claim. Members should avoid any
5.4.7 An adjacent owner may have appointed their conflict of interest.
own engineer. If both clients agree, discussion 5.6.2 The primary duty of a professional adviser is
of any technical problems on an engineer- to their client. In fulfilling this duty members
to-engineer basis would ordinarily be an must conduct themselves in a professional and
appropriate way forward with a view to a responsible manner towards all other parties or
mutually-agreed course of action. advisers involved with the matter.
16 | Code of Conduct
5.6.3 Members should not take exception to a client 5.7.4 When a member is appointed as a single joint
requesting a second opinion on advice given. expert, it is essential that both parties are
In the interests of their respective clients all treated equally and impartially even though one
advisers should endeavour to cooperate to of the parties may be known to the expert.
achieve a satisfactory resolution to the issue.
5.7.5 Members who act as expert witnesses in
5.6.4 The fee arrangement should be agreed in criminal proceedings in England and Wales
writing as soon as possible. It should not be should properly understand the equivalent duty
assumed that the insurer will pay fees incurred and provisions with regard to expert evidence
by a member when, in effect, acting for the in the Criminal Procedure Rules 2012 and
insured, unless such an agreement has been subsequent amendments.
reached beforehand between the insured
5.7.6 Any member who is considering acting as an
and the insurer and this agreement has been
Expert Witness should be aware that under
provided to the member. The member should
changes in the law following Jones v Kaney
clarify and get confirmation in writing that
[2011] UKSC 13, expert witnesses no longer
any shortfall in fees will be met by the client
have immunity from being sued in the Civil
(whether this is the insured or the insurer).
Courts in respect of their evidence. (www.
5.6.5 The member should explain the technical supremecourt.uk/decided-cases/docs/
aspects of the claim in simple terms to the UKSC_2010_0034_Judgment.pdf). Therefore,
insured and in particular the time-scales prior to accepting an appointment as expert, a
which may be involved. Insurers or their loss member should ensure that they have in place,
adjusters are responsible for answering any either personally or through the organisation
questions on insurance matters. by which they are employed, appropriate
Professional Indemnity Insurance which covers
5.6.6 A member appointed directly by either an
their activities as expert.
insurer or a loss adjuster, should act impartially
and not be biased towards insurers.
5.8 Structural Engineers Registration
Limited (‘SER’)
5.7 Expert Witness within the United Kingdom
5.8.1 When a member is operating under SER,
5.7.1 When a member acts as an Expert Witness in
they are required to have regard to the
civil proceedings in England and Wales, their
specific procedures prescribed by SER.
conduct is governed by the Civil Procedure
Further information on registration and the
Rules 1998, as amended from time to time
requirements of the SER scheme can be found
(‘the CPR’), principally Part 35
at: www.ser-ltd.com.
‘Expert and Assessors’.
5.7.2 It is important that a member who is instructed
to act as expert properly understands their
overriding duty to the court and the rules
governing expert evidence in CPR Part 35.
5.7.3 The expert’s overriding duty to the court does
not preclude a duty owed to the client. A
member instructed as an expert should inform
the client if the overriding duty to the court
requires them to provide evidence which is
adverse to the client’s case.
Code of Conduct | 17
6. Exercise appropriate skill and judgement 6.4.2 Members should ensure that their brief and
terms of payment are agreed by the client
6.1 Ensuring safety and serviceability
and should obtain written acceptance prior
6.1.1 Members should take reasonable care to commencement of work. If it becomes
to ensure the safety and serviceability of apparent that the scope of work and/or the
structural engineering work entrusted to them fee eventually chargeable will differ from that
and comply with health and safety regulations. originally agreed, the client should be advised
of this at the earliest opportunity of it becoming
6.2 Complying with legislation apparent.
Useful links
Engineering Council Statement of Ethical Principles
www.engc.org.uk/professional-ethics
IStructE Business Practice Notes
www.istructe.org/tsemaster/article-series/business-practice-notes
Structural Engineers Registration Limited (‘SER’)
www.ser-ltd.com/
Companies House
beta.companieshouse.gov.uk/
The Party Wall Act etc 1996 Explanatory booklet
www.gov.uk/guidance/party-wall-etc-act-1996-guidance
Expert witness Civil Procedure Rules (CPR)
www.justice.gov.uk/courts/procedure- rules/civil/rules/part35
Code of Conduct | 21
The Institution of Structural Engineers
International HQ
47-58 Bastwick Street
London, EC1V 3PS
United Kingdom