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INTERVIEW
QUESTIONS &
ANSWERS
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Welcome to this tutorial
My name is Richard McMunn.
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Q1. Tell me about yourself and why you are
suited to the role of Team Leader?
Tips for answering this question…
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Team Leader Job Description
o Manages and leads a team of employees.
o Communicates company goals and deadlines to the team.
o Motivates team members and assesses performance.
o Keeps management updated on team performance.
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Q1. Tell me about yourself and why you are
suited to the role of Team Leader?
“I am a hard-working, professional and conscientious person who enjoys the
challenge of both leading and managing people, and also seeing projects and tasks
through to successful completion. I pride myself on a strong work ethic and an ability
to motivate a team in order to get the best out of them. I believe I am suited to the
role of team leader, firstly, because I have the skills, qualities and attributes to match
the job description, and secondly because I am someone who simply has a keen
desire to lead and manage people. I feel more comfortable when I am managing and
leading people and get a great sense of job satisfaction from completing projects
through to the end for my employer, to a high standard.”
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Q2. What are the qualities of a successful team
leader?
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TIP – Use ‘POWER’ words and phrases in your
response that focus on your ability to:
Communicate effectively.
Support your team.
See projects and tasks through to completion.
Understand your team’s strengths and weaknesses.
Be a positive role model.
Work towards the organization’s goals.
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Q2. What are the qualities of a successful
team leader?
“There are numerous qualities that a team leader must posses if they are to be
successful in the role. These include being a great communicator. If you cannot
communicate effectively, and support your team, you will not see projects through to
the end. You must also have a thorough understanding of your team’s strengths and
weaknesses, and then adapt your plan based on their qualities. A team leader must
be resolute in their actions, be confident in their own and their team’s abilities and
also be determined to see projects through to the end. Finally, a team leader must be
committed to delivering positive results for his or her employer and act as a positive
role model for the organization they are working for.”
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Q3. How would you motivate your team?
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Q3. How would you motivate your team?
“There are two key elements I would use to motivate my team. These are
communication and clarity. I would motivate my team by communicating with them in
three ways. Firstly, by talking to each team member to find out what they are good at
and what their strengths are. Secondly, I would communicate the organization’s goals
regularly to ensure each team member was clear on the plan of action we had in
place. And thirdly, I would be a supportive team leader who would encourage the
team regularly during the task being undertaken and also praise them when
appropriate. With regards to clarity, I feel a team is far more likely to succeed, and be
self-motivated if they understand clearly what the plan is. I would always brief the
team as to what is expected from them. If a team understands what is required, and
they are praised when they work well, they will stay motivated.”
Q4. What type of leader are you?
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Q4. What type of leader are you?
“I believe I am hard-working, professional and determined leader who takes great
pride in their work. I am a leader who is able to get the most out of their team by
implementing supportive and motivational strategies in parallel. Whilst I am very
much a firm leader, who expects nothing but high standards from his team, I also
have empathy and can react to a team members’ change in performance, if it occurs.
As a team leader, I feel it is important to understand your team and what motivates
them individually. Whenever leading a new team, I would always carry out initial staff
appraisals to get to know my team and to also lay down the expectations I have of
each team member. To summarize, I am leader who is firm, fair and highly-focused
on my employers goals and their overall mission.
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Q5. How would you solve a dispute or disagreement
between two team members under your control?
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Q5. How would you solve a dispute or disagreement
between two team members under your control?
“First of all, I think it is important to get to the bottom of a dispute quickly. If you let a
dispute or disagreement fester, or try and allow it to rectify itself naturally, you run the
risk of it becoming a serious problem whereby it can affect the rest of the team. If
there is a dispute or disagreement, I will first of all gather some facts to find out what
the problem actually is. I will speak to each person involved individually to get clarity
on the situation. Then, I will decide what my plan of action is to resolve the situation
amicably and quickly. This would normally involve sitting down with both parties to
discuss the situation in a calm manner with a view to resolving the issue. I would
then, at the end of the meeting, get both team members to agree on the resolution
and put it behind them for the benefit of the team.”
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Q6. Describe a project where you led a team to
success?
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Q6. Describe a project where you led a team to success?
“There have been many occasions where I have led a team to success. However,
perhaps the most recent and most notable was whereby my team had to complete a
task for my company under difficult and challenging circumstances. Our company IT
system went down unexpectedly and it quickly became apparent that it needed to be
replaced, and quickly. Each day the system was down, the organization was losing
significant sums of money. I created a plan of action before sitting down with my team
to explain the brief and I wanted each person to do. It was particularly difficult
because the work we were required to carry out had to be completed over a
weekend. I needed to motivate my team to come in over the weekend when they
were not expected to work. After I briefed the team successfully, they all understood
the importance of the task and agreed to come in over the weekend period.
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Q6. Describe a project where you led a team to success?
Over the weekend we worked tirelessly to replace the entire IT system as quickly and
accurately as possible. Once the system had been replaced, we then spent time
checking everything was working correctly to make sure the business could operate
as normal. We also put measures in place to make sure the system failure would not
happen again. Once Monday morning came around, the task was complete and the
business was able to function again without hindrance. I feel this was a successful
project because I was able to motivate the team successfully, whilst also providing
clarity on the work I wanted to be carried out and by what time-frame.”
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Q7. Have you ever failed as a leader?
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Q7. Have you ever failed as a leader?
“Yes, I have. In the early days of being a leader I remember leading a team by
using an entirely autocratic approach. I was basically dictating what I expected
of the team and what I wanted them to do. This was a mistake, simply because
I failed to get to know my team and also what motivated them as individuals. I
soon realized that my approach to leadership would fail, and so I decided to
change quickly. I believe that initial experience of leading people stood me in
good stead and has made me the leader I am today. I continually analyze my
performance to look for ways I can improve. I feel this is an important quality of
an effective leader, and being reflective of one’s own performance is a key
ingredient of being successful.
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Good luck with your Interview!
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