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CHAPTER 1
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GUIDANCE POLICIES AND PROCEDURES MANUAL
2. Objectives
The Guidance and Testing Office aims to
facilitate students:
a) recognize interests and goals through self-
discovery and be able to identify strengths
and weaknesses to reach full potential.
b) make wise and informed decisions to
independently managed their own lives.
c) develop positive values and attitudes to
effectively relate to different individuals which
will help improve relationships.
d) enhance academically by way of boosting
self-esteem and attain high level of
professionalism to improve quality of life
through career/academic/vocational
counseling, follow-up and monitoring
services.
e) obtain life skills that are essential towards
holistic development by means of
individual/group counseling, and guidance
seminars and enhancement programs.
f) appraise various personalities and capacities
through psychological assessment.
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CHAPTER 2
JOB FUNCTIONS
The data below are taken from the College Code.
I. Guidance Director
The Guidance Director is appointed by the College President
and confirmed by the Board of Trustees. He/she must be a
licensed/registered Guidance Counselor and must have earned
master’s degree in guidance and counseling with appropriate
experience. He/she is accountable in implementing and
monitoring the programs and services rendered by the office.
A. Functions
1. Plans, organizes and coordinates the program of the
office.
2. Screens, interviews and recommends the hiring of
the Guidance staff.
3. Strategizes and gives enrichment activities for the
Guidance staffs.
4. Properly implements the approved budget of the
office.
5. Prepares and consolidates monthly and annual
reports for submission to the Director of Student
Affairs.
6. Supervises individual and group counseling as the
need arises.
7. Instigates researches and guidance-oriented
surveys.
8. Convenes case conferences with Guidance Staff and
other members of the academic community.
9. Arranges appointments with specialists for students
requiring special assistance.
10. Assists the Director of Student Affairs in conducting
orientation for new students.
11. Supervises the Student Enhancement Programs to
both college and high school.
12. Assists, upon request, in the screening (through
psychological assessment) of faculty and staff
applicants.
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A. Functions
1. Has the same functions of the Guidance Counselor
but cannot handle counseling cases.
2. Performs other related functions as may be assigned
by the Guidance Director.
IV. Psychometrician
The Psychometrician is hired by the President in consultation
with the Hiring Committee. He/she must be a
Registered/Licensed Psychometrician.
A. Functions
1. Identifies and selects tests that must be purchased
and administered with proper coordination of the
Guidance Director and Guidance
Counselors/Officers.
2. Administers, scores and interprets psychological
tests administered to students, faculty, applicants
and external clients.
3. Prepares and evaluates a Testing Program annually.
4. Makes summaries of psychological reports to be
submitted to the administrations and academic
community.
5. Secures test materials and results.
6. Maintains, secures and update files.
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V. Guidance Secretary
The secretary is responsible in maintaining and managing the
files and documents of the office and ensuring the security of
these documents.
A. Functions
1. Takes care of clerical tasks.
2. Keeps the office and reception area in order.
3. Takes down the minutes of the office and other
meetings called by the immediate superior.
4. Maintains an orderly file of important records and
documents.
5. Helps and tallies records in making summaries of
reports.
6. Delivers call slips and other material to concerned
parties.
7. Follows up reports of the office.
8. Prepares and sends notices of meeting of the
immediate superior.
9. Performs other related functions as may be assigned
by the Guidance Director.
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CHAPTER 3
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5. REFERRAL SERVICE
“Referral is usually understood as the action taken by
persons within the institution who see that a particular person
needs counselor assistance. In a school setting, teachers,
administrators, parents, and other students may refer a specific
student for counseling. This is an accepted practice, and it
presumes that the counselor is seen as able and available, and
that counseling services are well-publicized within the school
community (Villar, 2009).” It is also the practice of helping clients
find needed expert assistance that the referring counselor cannot
provide (Gibson and Mitchell, 2008).
6. FOLLOW-UP
It helps determine the status of the person who received
assistance and what other assistance must be rendered so that
the service is complete and holistic. It also determines the
adequacy and sufficiency of the programs and services extended
in meeting the needs of its clientele (Villar, 2009).
It is a service where counselors call students with
behavioral problems, absences, incomplete school works, failed
subjects, and other problems pertaining studies for academic
consultation. It also includes academic monitoring, and
counselor-parent/guardian and counselor-teacher consultation to
facilitate concerns affecting school performance and self-
management. Furthermore, to check how the students are doing
and assess if further assistance is needed.
Personal Follow ups
It can be extended to individuals who have been
counseled, referred and placed.
7. CONSULTATION
One of the major roles of a counselor is that of a
Consultant. Being the expert on how to respond to needs and
behaviors, he/she may be sought by parents, teachers,
administrators, or spouses, for guidelines on how to deal with a
person or situation (Villar, 2009).
It is a process for helping a client through a third party or
helping a system to improve its services to its clientele (Gibson
and Mitchell, 2008).
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Consultation Models
1. Provision Model. Used when a potential consultee
encounters a problem which because of lack of time,
interest, and competence he/she cannot define
objectively, and/or for which he cannot identify possible
solutions, or implement and evaluate a problem-solving
strategy. Thus, provides a direct service to a third party
(client/student) that calls no further intervention from the
consultee (Villar, 2009).
2. Prescriptive Model. The consultee is often in need of a
resource person (consultant) to support the diagnosis
and treatment plan already developed by the consultee or
to explore additional alternatives for defining and solving
a specific problem (Gibson and Mitchell, 2008). In other
words, consulting on the workability of the plan and/or to
check on whether the details to be implemented are in
place.
3. Collaboration Model. The main goal is to facilitate the
consultee’s self-direction and innate capacity to solve
problems (Villar, 2009).
4. Mediation Model. It is the consultant or the counselor,
who recognizes a persisting problem, gathers, analyzes,
and synthesizes existing information, defines the
problem, decides on the most appropriate intervention,
and then calls together the persons who have direct
contact with the problem and have the greatest potential
to influence a desired change (Gibson and Mitchell,
2008).
8. PEER OUTREACH PROGRAM
A process in which counselors train students as peer
mediators, conflict managers, tutors and mentors to their fellow
students. In other words, it is a service wherein students from
different colleges who are interested to join the organization will
be trained and become Peer Facilitators. It is their tasks to
become referral agents, assists the center with the activities, and
inform other students with the different guidance services.
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CHAPTER 4
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B. Client Encounter
It is a way of the Guidance Counselor to better assist
student’s concerns through interviews.
1. Initial Interview
1.1. Provisions for Newly Enrolled Students
a) The student may first fill-out the appointment
form and register on the visitor’s logbook.
b) The counselor shall conduct an initial
interview for 5-30 minutes.
c) The counselor may discuss with the student
the schedule for the next possible meeting if
it is necessary.
d) The student may evaluate the office using
the feedback form.
e) The counselor shall summarize the interview
at the Counselor’s Interview Report (NMSC
G&TO-0004; please refer to Appendix E).
2. Interview with Shiftees
The student must completely discuss the decision to
shift with the counselor to clear the vague details of the
course and to align his/her interests and abilities as noted
on his individual file.
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3. Exit Interview
3.1. Provisions for Graduating Students
a) The student may first fill-out the appointment
form and register on the visitor’s logbook.
b) The counselor shall retrieve the
accomplished print-out forms (NMSC G&TO-
0007: Job Placement Form and NMSC
G&TO-0008: Exit Interview Form; please
refer to Appendices I-J) of the student.
c) Students must form a group of 6-10
members for the interview to be conducted at
the Guidance Office.
d) Discussions and clarifications of the answers
shall be facilitated by the counselor for 20-45
minutes.
e) The student may evaluate the office using
the feedback form.
3.2. Provisions for School Leavers
a) After getting the NMSC REG-0013:
Clearance for Request of School Document/s
at the Office of the Registrar and proceed to
the offices involved for the clearance; you
may directly go to the Guidance and Testing
Office.
b) The student may first fill-out the appointment
form and register on the visitor’s logbook.
c) Ask for the NMSC G&TO-0010: School
Leaver’s Checklist (please refer to Appendix
M) and fill-out the form.
d) Give the accomplished form along with the
clearance to the Counselor.
e) The counselor may conduct an interview for
5-10 minutes to update the file of student.
f) The student may evaluate the office using
the NMSC G&TO-0016: Feedback Form
(please refer to Appendix S).
3.3. Provisions for Students who Filed Leave of
Absence
a) After getting the NMSC REG-0020:
Application for Leave of Absence at the
Office of the Registrar, the student shall
proceed to the Guidance and Testing Office.
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C. Testing Service
This service is handled by a Pscyhometrician/Testing
Officer/Testing Administrator/Guidance Counselor. He/she is
responsible in administering, scoring, interpreting psychological
test results given to students.
1. Test Takers/Examinees
1.1. Provisions for Test Takers/Examinees
a) Observe proper conduct before/during and
after the exam.
b) Before the testing begins, the Testing Officer
shall introduce himself/herself to the
examinees and explain the purpose of the
exam.
c) Examinees have to silent or turn-off their
gadgets that might distract during testing and
observe ways that could keep distractions to
a minimum.
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3. Testing Schedules
3.1. Provisions for New Students during Enrollment
a. Come at one of these schedules to take the
entrance exam:
In the Morning
First Batch 08:30 – 09:30 am
Second Batch 09:30 – 10:30 am
Third Batch 10:30 – 11:30 am
In the Afternoon
First Batch 01:30 – 02:30 pm
Second Batch 02:30 – 03:30 pm
Third Batch 03:30 – 04:30 pm
3.2. Provisions for Students per Level
a) Pyschological Test shall be administered on
the following monthly schedule:
i. First Year Students on August
ii. Second Year Students on September
iii. Third Year Students on October
iv. Fourth Year Students on November
4. Psychological Assessment
4.1. Provisions for NMSC Applicants
a) Applicants must secure a Request for
Psychological Assessment (NMSC HRD-
0003) duly signed by the HR Director.
Position applied for is specified by the
signature of the recommending party.
b) The applicant may proceed directly to the
Guidance and Testing Office and ask for the
schedule of test.
c) Test taker is expected to cooperate with the
Psychometrician to ensure a sound testing.
d) Tests to be given may vary depending on the
position applied.
e) After the examination, the Psychometrician
will prepare the Summary of Psychological
Test/s Taken (NMSC G&TO-0020; please
refer to Appendix AA) to keep together with
the applicant’s answered sheets.
f) The psychometrician shall score, assess and
interpret the psychological tests given.
g) The psychometrician shall file the forms and
the psychological report of the applicant.
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B. Counseling Service
Counseling is a goal-oriented relationship between a
professionally trained, competent counselor and an individual
seeking for help for the purpose of bringing about a meaningful
awareness and understanding of the self and environment,
improving planning and decision making, and formulating new
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C. Referral Service
It is usually understood as the action taken by persons within
the institution who see that a particular person needs counselor
assistance (Villar, 2009). Thus, teachers, administrators,
counselors, parents, and other students may refer student for
counseling.
1. Handling Referrals
1.1. Provisions for Referring Students to a Counselor
a) Identify student’s behaviors indicating the
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D. Follow-up Service
It is a service where counselors call students with behavioral
problems, absences, incomplete school works, failed subjects,
and other problems pertaining studies for academic consultation.
It also includes academic monitoring, and counselor-
parent/guardian and counselor-teacher consultation to facilitate
concerns affecting school performance and self-management.
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Appendices
Appendix A
NMSC G&TO-0001
Client Information Form
(Front page)
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Appendix A.1.
(Back page)
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Appendix B
NMSC G&TO-0002
Senior High School Client Information Form
(Front page)
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Appendix B.1
(Back page)
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Appendix C
NMSC G&TO-0002A
Junior High School Client Information Form
(Front Page)
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Appendix C.1
(Back page)
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Appendix D
NMSC G&TO-0003
Appointment Form
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Appendix E
NMSC G&TO-0004
Counselor’s Interview Report
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Appendix F
NMSC G&TO-0005
Academic Performance Monitoring Form
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Appendix G
NMSC G&TO-0006
Referral Slip
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Appendix H
NMSC G&TO-0006A
Referral Feedback Slip
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Appendix I
NMSC G&TO-0006B
Referral to Specialist
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Appendix J
NMSC G&TO-0007
Job Placement Form
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Appendix K
NMSC G&TO-0008
Exit Interview Form
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Appendix L
NMSC G&TO-0009
Informed Consent for Counseling Form
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Appendix M
NMSC G&TO-0010
School Leaver’s Checklist
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Appendix N
NMSC G&TO-0011
Course Shifting Form
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Appendix O
NMSC G&TO-0012
Student’s Satisfactory Academic Progress Contract
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Appendix P
NMSC G&TO-0013
Call Slip
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Appendix Q
NMSC G&TO-0014
Enrollment Registration Form
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Appendix R
NMSC G&TO-0015
Evaluation Form
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Appendix S
NMSC G&TO-0016
Feedback Form
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Appendix T
NMSC G&TO-0017
Attendance Sheet
Student Enrichment Activity
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Appendix U
NMSC G&TO-0017A
Attendance Sheet
Faculty/Staff Seminar
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Appendix V
NMSC G&TO-0018
Freshmen Enhancement Program Slip
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Appendix W
NMSC G&TO-0018A
Sophomore Enhancement Program Slip
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Appendix X
NMSC G&TO-0018B
Junior Enhancement Program Slip
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Appendix Y
NMSC G&TO-0018c
Enhancement Program for Graduating Students Slip
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Appendix Z
NMSC G&TO-0019
Request for a Case Conference
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Appendix AA
NMSC G&TO-0020
Summary of Psychological Tests Availed
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Appendix AB
NMSC G&TO-0021
Request to Conduct a Seminar/Workshop/Teambuilding
Form
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Appendix AC
NMSC G&TO-0022
Academic Follow-up Questionnaire
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Appendix AD
NMSC G&TO-0023
List of Students for Academic Follow-up
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Appendix AE
NMSC G&TO-0024
Request for Guidance Extension Services Form
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Appendix AF
NMSC G&TO-0025
Record of Counseling/Interview
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Appendix AG
NMSC G&TO-0026
Tracer Form
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Appendix AH
RULE I
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RULE II
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RULE III
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Guidance Counselors and, if possible with all those who are not
members of any of the said organization. The members of the
said integrated and accredited national organization shall receive
benefits and privileges appurtenant thereto upon payment of
prescribed fees and dues. Membership in the accredited
integrated national organization shall not be a bar to membership
in any other professional guidance association.
provisions of R.A. No. 9258, this RR, Code of Ethics, and Code
or Manual of Technical Standards for Guidance Counselors;
unethical, immoral, dishonorable, unprofessional conduct;
malpractice; guilty of drug or alcohol abuse impairing his/her
ability and credibility to practice the profession; and practice of
the profession during the period of suspension by one whose
Certificate of Registration had been suspended by the Board.
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RULE 1V
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RULE V
GENERAL PROVISIONS
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(P50,000) but not more than one hundred thousand pesos (P100,
000), or both in the discretion of the court.
RHODELIA L. GABRIEL
Chairman
ATTESTED BY:
CARLOS G. ALMELOR
Secretary
Professional Regulatory Boards
APPROVED:
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LEONOR TRIPON-ROSERO
Chairperson
PRB-BOGC/D-SRB
RLG/LSG/LRR/CGA/Shirley
Irr9258 2.doc
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References
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