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Copyright Information
All Licensed Software is protected by the copyright laws of the United States and by
applicable international treaties. No rights under copyrights are transferred to Customer,
except as specifically provided in the License Grant.
Trademark Information
GE, the GE Monogram, and Centricity are trademarks or registered trademarks of
the General Electric Company. All other product names and logos are trademarks or
registered trademarks of their respective owners.
Service Pack
SP2
2103201-001 2
General Definitions of Symbols
The following table defines symbols used throughout this document and the product
software:
Symbol Definition
This symbol indicates the MANUFACTURER of the product.
2103201-001 3
About This Manual
This manual is for GE service representatives and customer system administrators. It describes
how to install, configure, and verify Centricity™ Imaging Analytics Real-time Dashboard.
Contacting GE Support
Contacting the ROC
Use the following information to contact the ROC (Remote Online Center).
Related Documentation
For information about using Analytics, refer to the Centricity Imaging Analytics Real-time
Dashboard User Manual
Documentation Conventions
2103201-001 4
Text
The following table lists text conventions in this manual.
Description Example
This typeface represents all On the File menu, click New.
buttons, entry fields, menus, and
other user interface controls.
This typeface represents window This opens the Preferences dialog.
and dialog box names.
This typeface represents text you Enter localhost in the proper field.
enter in a user interface control.
This typeface represents user Default user name: sysadmin
names and passwords and
commands you type in response
to a command prompt.
This typeface represents file path Open lib\readme.txt.
names.
This typeface represents See Documentation Conventions (page 4).
cross-references and other
hypertext links.
Screen Captures
The example screens in this manual may not represent what you see on your monitor; use
them only as guidelines.
Safety
Service manuals contain information for safe use of the device and will therefore follow
regulatory requirements set forth for directions for use.
Refer to the Centricity Imaging Analytics Operator Manual for safety and certification
information.
Warning Explanation
Warning: ● This Service Manual is available in English only.
● If a customer’s service provider requires a language other than
English, it is the customer’s responsibility to provide translation
services.
● Do not attempt to service the equipment unless this service
manual has been consulted and is understood.
2103201-001 5
Warning Explanation
● Failure to heed this warning may result in injury to the service
provider, operator or patient from electric shock, mechanical or
other hazards.
Advarsel: ● Denne servicemanual er kun tilgængelig på engelsk.
● Hvis en kundes serviceudbyder kræver et andet sprog end
engelsk, er det undens ansvar at tilbyde oversættelse.
● Forsøg ikke at udøve service på udstyret, medmindre denne
servicemanual er læst og forstået.
● Hvis denne advarsel ikke iagttages, kan serviceudbyderen,
operatøren eller patienten pådrage sig skader som følge af
elektrisk stød, mekaniske fejl eller andre farer.
Warnhinweis: ● Dieses Kundendienst-Handbuch ist nur in englischer Sprache
erhältlich.
● Wenn der Kundendienst des Kunden eine andere Sprache
benötigt, liegt es in der Verantwortung des Kunden, eine
Übersetzung anfertigen zu lassen.
● Versuchen Sie nicht, das Gerät zu reparieren, bevor dieses
Kundendienst- Handbuch nicht zu Rate gezogen und verstanden
wurde.
● Wird diese Warnung nicht beachtet, so kann es zu Verletzungen
des Kundendiensttechnikers, des Bedieners oder des Patienten
durch elektrische Schläge, mechanische oder sonstige Gefahren
kommen.
Προειδο- ● Αυτό το Εγχειρίδιο σέρβις είναι διαθέσιμο μόνο στα αγγλικά.
ποίηση: ● Εάν ο παροχέας υπηρεσιών σέρβις του πελάτη απαιτήσει κάποια
άλλη γλώσσα εκτός από τα αγγλικά, είναι στην ευθύνη του πελάτη
να παρέχει υπηρεσίες μετάφρασης.
● Μην επιχειρήσετε να εκτελέσετε σέρβις του εξοπλισμού, πριν
συμβουλευτείτε και κατανοήσετε αυτό το εγχειρίδιο σέρβις.
● Μη συμμόρφωση με την οδηγία αυτή μπορεί να προκαλέσει
τραυματισμούς στον παροχέα σέρβις, χειριστή ή ασθενή από
ηλεκτροπληξία, μηχανικά αίτια ή άλλες πηγές κινδύνου.
Advertencia: ● Este manual de servicio sólo existe en inglés.
● Si el proveedor de servicios del cliente solicita un idioma que no
sea el inglés, es responsabilidad del cliente ofrecer un servicio
de traducción.
● No se deberá realizar el mantenimiento del equipo sin haber
consultado y comprendido este manual de servicio.
● La no observancia del presente aviso puede dar lugar a que
el proveedor de servicios, el operador o el paciente sufran
lesiones provocadas por causas eléctricas, mecánicas o de otra
naturaleza.
Figyelmezte- ● A szervizkönyv csak angol nyelven érhető el.
tés: ● Ha a vásárló szervizképviselete fordítást igényel a
szervizkönyvhöz, a vásárló felelősségi körébe tartozik fordítások
biztosítása.
● Ne kísérelje meg a berendezés szervizelését a szervizkönyv
elolvasása és a benne foglaltak megértése nélkül.
● Ennek a figyelmeztetésnek a figyelmen kívül hagyása a
szervizszakember, a kezelő vagy a páciens áramütés általi,
mechanikus vagy egyéb veszélyekből fakadó sérülését okozhatja.
2103201-001 6
Warning Explanation
Vakava ● Tämä huolto-opas on saatavissa vain englanninkielisenä.
varoitus: ● Jos asiakkaan palveluntarjoaja vaatii muunkielisen oppaan,
kääntäminen on asiakkaan vastuulla.
● Laitteistoa ei saa yrittää huoltaa, ellei tähän huolto-oppaaseen
ole perehdytty ja ellei sen sisältöä ole ymmärretty.
● Tämän varoituksen huomioimatta jättäminen voi johtaa
palveluntarjoajan, käyttäjän tai potilaan loukkaantumiseen
sähköiskun, mekaanisen vaaran tai muun vaaratekijän vuoksi.
Avertissement: ● Ce manuel de maintenance n'est disponible qu'en anglais.
● Si un technicien du client a besoin de ce manuel dans une autre
langue que l'anglais, il incombe au client de le faire traduire.
● Ne pas tenter d'intervention sur les équipements avant d'avoir lu
et assimilé les instructions de ce manuel d'entretien.
● Le non-respect de cet avertissement peut entraîner chez le
technicien, l'opérateur ou le patient des blessures dues à des
dangers électriques, mécaniques ou autres.
Avviso: ● Questo manuale di manutenzione è disponibile solo in inglese.
● Se un fornitore di servizi del cliente richiede una lingua diversa
dall'inglese, spetta al cliente provvedere ai servizi di traduzione.
● Non tentare di eseguire la manutenzione dell'apparecchiatura
prima di aver consultato e compreso questo manuale di
manutenzione.
● La mancata osservanza ti tale avvertenza può causare lesioni al
fornitore di servizi, all'operatore o al paziente, derivanti da scosse
elettriche, rischi meccanici o di altro tipo.
警告:
경고:
2103201-001 7
Warning Explanation
Advarsel: ● Denne servicehåndboken er bare tilgjengelig på engelsk.
● Hvis kundens tjenesteleverandør krever et annet språk enn
engelsk, er det kundens ansvar å tilby oversettelsestjenester.
● Det må ikke utføres service på utstyret med mindre denne
servicehåndboken er lest og forstått.
● Hvis denne advarselen ikke tas hensyn til, kan det føre til skader
på tjenesteleverandøren, brukeren eller pasienten som følge av
elektrisk støt, mekaniske farer eller andre farer.
Ostrzeżenie: ● Niniejszy podręcznik serwisowy (Service Manual) został
opublikowany wyłącznie w języku angielskim.
● Jeśli dział serwisowy klienta chce korzystać z innej wersji
językowej podręcznika niż angielska, wówczas dostarczenie
pracownikom wersji przetłumaczonej leży w gestii klienta.
● Nie wolno wykonywać żadnych czynności serwisowych w
odniesieniu do sprzętu bez zapoznania się z treścią niniejszego
podręcznika serwisowego i zrozumienia jej.
● Niezastosowanie się do tego zalecenia może skutkować
obrażeniami ciała pracownika serwisu, operatora lub pacjenta
spowodowanymi porażeniem prądem czy zagrożeniami
mechanicznymi i innego typu.
Aviso: ● Este Manual de Assistência Técnica só se encontra disponível
em Inglês.
● Se qualquer outro serviço de assistência técnica, que
não a GEHC, solicitar estes manuais noutro idioma, é da
responsabilidade do cliente fornecer os serviços de tradução.
● Não tente reparar o equipamento sem ter consultado e
compreendido este Manual de Assistência Técnica.
● O não cumprimento deste aviso pode pôr em perigo a segurança
do técnico, operador ou provocar choques eléctricos, falhas
mecânicas ou outros perigos.
Advertência: ● Este Manual de Serviços está disponível somente em inglês.
● Se um prestador de serviços do cliente precisar de um idioma
diferente do inglês, será responsabilidade do cliente fornecer
serviços de tradução.
● Não tente fazer a manutenção do equipamento a menos que
este manual de serviço tenha sido consultado e compreendido.
● Se este aviso não for seguido, poderá ocorrer dano ao prestador
de serviços, operador ou paciente em razão de choque elétrico,
problemas mecânicos ou outros perigos.
Предупрежде- ● Это руководство по обслуживанию доступно только на
ние: английском языке.
● Если поставщик услуг клиента требует предоставить
руководство на другом языке, выполнение перевода
возлагается на клиента.
● Не выполняйте сервисное обслуживание оборудования до
тех пор, пока это руководство по обслуживанию не будет
прочитано и принято к сведению.
● Игнорирование этого предупреждения может привести к
поражению электрическим током, механическим и другим
травмам поставщика услуг, оператора или пациента.
2103201-001 8
Warning Explanation
Varning: ● Den här servicehandboken är endast tillgänglig på engelska.
● Om en kunds serviceleverantör behöver en handbok på ett
annat språk är det kundens ansvar att stå för eventuella
översättningstjänster.
● Försök inte utföra service på utrustningen om du inte har läst
och förstått servicehandboken.
● Om denna varning inte beaktas kan elchock, mekaniska problem
eller andra faror innebära att serviceleverantören, operatören
eller patienten skadas.
Uyarı: ● Bu Servis Kılavuzu yalnızca İngilizce olarak mevcuttur.
● Bir müşterinin servis sağlayıcısının İngilizce dışında bir dile
ihtiyacı olması durumunda çeviri hizmetlerini sağlamak müşterinin
sorumluluğundadır.
● Bu servis kılavuzuna başvurmadan ve kılavuz anlaşımadan
ekipmana servis işlemi uygulama girişiminde bulunmayın.
● Bu uyarıya dikkat edilmemesi servis sağlayıcının, operatörün
ya da hastanın elektrik çarpması, mekanik tehlikeler ve diğer
tehlikeler nedeniyle yaralanmasına neden olabilir.
警告:
警告:
2103201-001 9
Contents
About This Manual .............................................................................................. 4
Contacting GE Support ......................................................................................... 4
Contacting the ROC ....................................................................................... 4
Applications Support Using iCenter, Applications Answerline, and Customer
Center ..................................................................................................... 4
Related Documentation......................................................................................... 4
Documentation Conventions ................................................................................. 4
Text .............................................................................................................. 5
Screen Captures ........................................................................................... 5
Safety .................................................................................................................. 5
Warning — Service Manual Translations .......................................................... 5
Terms, Acronyms, and Abbreviations ..................................................................... 9
1 Pre-installation ................................................................................................ 14
1.1 Minimum System Requirements..................................................................... 14
1.1.1 Minimum Server Hardware Requirements.............................................. 14
1.1.2 Software Requirements for the Server ................................................... 15
1.1.3 Third-Party Software Requirements for the Client ................................... 16
1.1.4 Minimum Hardware Requirements For VM............................................. 17
1.2 SQL Server Data Worksheet.......................................................................... 17
1.3 Submit the ROC VPN Form ........................................................................... 18
1.4 Install or Upgrade CCG ................................................................................. 18
1.5 VPN Concentrator......................................................................................... 19
1.6 Workflow Understanding and HL7 Site Survey ................................................ 19
1.7 Authentication............................................................................................... 19
1.8 Microsoft Active Directory Domain Integration ................................................. 20
1.8.1 User Management................................................................................ 20
1.8.2 Systems Management.......................................................................... 20
1.8.3 Configuration Management................................................................... 20
1.8.4 Central Software Deployment ............................................................... 21
1.9 Modality Interfacing to CCG ........................................................................... 21
1.10 HL7 and ENM Mapping ............................................................................... 21
2103201-001 10
3.3 Fresh Installation .......................................................................................... 42
2103201-001 11
6.1.6 Autostart of Interfaces ......................................................................... 118
6.1.7 Restart the System or Hand Off to ITPS for Integration .......................... 118
6.2 CCG 9.3.2 .................................................................................................. 118
6.2.1 CCG Upgrade Worksheet .................................................................... 118
6.2.2 Pre-Upgrade Checks ...........................................................................120
6.2.3 Pre-Upgrade Procedures .....................................................................120
6.2.4 CCG System State Back Procedures....................................................120
6.2.5 Centricity Clinical Gateway (CCG) Interface Engine Upgrade .................123
6.2.6 ActivePerl Installation ..........................................................................126
6.2.7 Centricity Clinical Gateway (CCG) Components Upgrade ......................126
6.2.8 Restoring Interfaces ............................................................................128
6.2.9 CCG Configuration..............................................................................144
6.3 CCG v9.3.7 Upgrade....................................................................................152
2103201-001 12
9.2 How to Add, Edit, or Delete a Setting ............................................................196
9.2.1 Using Exam Modifiers..........................................................................197
9.2.2 Create/Update Reason For Delay.........................................................198
9.2.3 Setting Ignore Demotion for an Exam Status.........................................199
9.2.4 Configure Ignore Timestamp when Promoting Events............................200
9.2.5 Create/Update a Staff..........................................................................201
9.2.6 Configuring Remote Alerts ...................................................................202
9.2.7 Settings Filters ....................................................................................202
9.3 Using User Statistics from Service Console ...................................................203
9.4 Assigning Users to Groups ...........................................................................204
9.5 Viewing Analytics Events in the Event Log.....................................................205
9.6 Customizing an Operational Metric (KPI) .......................................................206
9.7 Mapping Exam Events to RVU Components ..................................................207
9.8 Optimizing the Database ..............................................................................207
2103201-001 13
1
Pre-installation
Important: Procedures in this manual require using GE-supplied
default passwords. Contact the GE Helpdesk to obtain the default
passwords.
The primary purpose of the pre-installation process is to work with the customer to
ensure that the customer site is properly set up to support installation of the Centricity
Imaging Analytics components they ordered. The pre-installation process involves several
functional groups, including:
● The customer
● GE Healthcare Service Group
● GE Healthcare Project Managers (PMs)
● GE Healthcare Field Engineers (FEs)
● GE Healthcare Zone Support Engineers (ZSEs)
● GE System Integration Specialist (SIS)
● GE Healthcare Clinical Configuration Specialists (CCSs)
2103201-001 14
Chapter 1: Pre-installation
Note Customer supplied hardware must meet the following standards: IEC 60950-1
(or equivalent), IEC CISPR-22 (or equivalent), IEC-CISPR-24 (or equivalent).
● Intel 64 bit capable of 2.00GHz, or more (Intel 64/EM64T, AMD64/x86-64).
Note: Analytics is not compatible with the IA-64 architecture from Intel.
● 2 or more sockets
● Dual core or higher, per socket
● Minimum of 4 cores, per server
● 24GB RAM, or higher
● Storage attached to Ultra SCSI 320, SAS, Fibre channel, or equivalent SAN controller
with 256MB or higher of write back battery backed cache.
● DVD drive
● 120GB of disk storage for database
● 20GB of disk storage for operating system and application software
● 6 or more physical hard drives:
RAID Configuration:
● Last hard drive reserved as a hard spare.
● The 2 hard drives before that as RAID 1.
● Remaining hard drives as RAID 5.
● Ultra SCSI 320 or Fibre channel (or equivalent) disks of 10,000 RPM, or higher
2103201-001 15
Chapter 1: Pre-installation
Note If the customer does not purchase the hardware from GE, the hardware
provider should be able to pre-configure it with the OS and the RAID.
2103201-001 16
Chapter 1: Pre-installation
2103201-001 17
Chapter 1: Pre-installation
2103201-001 18
Chapter 1: Pre-installation
1.7 Authentication
If the site uses Windows Active Directory authentication (and would like to continue using
their domain login to access Analytics), add the Analytics server to the domain. You can
add a new Active Directory domain and add Analytics to that new domain. Any valid user
account in the domain to which the Analytics server is assigned can be used to log in to
the Analytics application. See your Active Directory manual or online help for information
about adding a domain and user.
Note When creating a new user in the Active Directory Users for Authentication,
make sure that the User must change password at next logon option is
NOT selected.
If the site does not want to use Active Directory domain logins, create Windows user
accounts on the Analytics server using operating system provided tools. Any valid
Windows user account on the Analytics server can be used to log in to the Analytics
application.
2103201-001 19
Chapter 1: Pre-installation
2103201-001 20
Chapter 1: Pre-installation
2103201-001 21
2
Install SQL Server 2008
2.1 Install SQL Server 2008 R2
To install SQL Server 2008 R2:
1. Right-click <SQL Server 2008 Install Location>\Setup.exe and select Run as
Administrator from the context menu.
Figure 1 Run SQL Server 2008 R2 Setup
2. When the SQL Server Installation Center window opens, select Installation. Choose
the option New installation or add features to an existing installation.
2103201-001 22
Chapter 2: Install SQL Server 2008
2103201-001 23
Chapter 2: Install SQL Server 2008
5. Read and accept the Microsoft Software License Terms and click Next.
Figure 5 Accept License Terms
6. Click Install to install setup support files. It should be completed without failures.
Click Next.
2103201-001 24
Chapter 2: Install SQL Server 2008
7. Provide the product key in the Product Key window and click Next.
8. Read and accept the Microsoft Software License Terms and click Next.
9. In Setup Role window, select SQL Server Feature Installation and click Next.
2103201-001 25
Chapter 2: Install SQL Server 2008
11. Choose the default instance and specify instance ID of the SQL Server as
MSSQLSERVER and click Next.
2103201-001 26
Chapter 2: Install SQL Server 2008
2103201-001 27
Chapter 2: Install SQL Server 2008
14. In Database Engine Configuration, specify the authentication mode as Mixed Mode
and provide the password. Specify SQL Server system administrators or click Add
Current User. Click Next.
Figure 13 Database Engine Configuration
2103201-001 28
Chapter 2: Install SQL Server 2008
15. In Analysis Services Configuration, add administrative user. Click Add Current
User. Click Next.
Figure 14 Analysis Services Configuration
16. In Reporting Services Configuration, specify the reporting services native mode as
Install the native mode default configuration . Click Next.
Figure 15 Reporting Services Configuration
2103201-001 29
Chapter 2: Install SQL Server 2008
18. Ensure Installation Configuration Rules have passed and click Next.
Figure 17 Installation Configuration Rules
2103201-001 30
Chapter 2: Install SQL Server 2008
19. Verify the SQL Server 2008 R2 features to be installed and click Install. Wait for
the install to complete.
Figure 18 Start SQL Server 2008 R2 Installation
20. When the installation of SQL Server 2008 R2 is completed, click Close.
Figure 19 SQL Server 2008 R2 Installation Completed
2103201-001 31
3
Install or Upgrade SQL Server 2014
Prerequisites for Installing SQL Server 2014
Upgrade SQL Server 2014
Fresh Installation
2103201-001 32
Chapter 3: Install or Upgrade SQL Server 2014
2103201-001 33
Chapter 3: Install or Upgrade SQL Server 2014
7. Specify an alternate source path link to specify the path to the \sources\sxs folder on
the installation media and then click OK.
Figure 23 Select Alternate Path for Source Files
2103201-001 34
Chapter 3: Install or Upgrade SQL Server 2014
2103201-001 35
Chapter 3: Install or Upgrade SQL Server 2014
2. When the SQL Server Installation Center window opens, select Installation. Choose
the option Upgrade from SQL Server 2005, SQL Server 2008, SQL Server 2008
R2 or SQL Server 2012.
2103201-001 36
Chapter 3: Install or Upgrade SQL Server 2014
4. Read and accept the Microsoft Software License Terms and click Next.
2103201-001 37
Chapter 3: Install or Upgrade SQL Server 2014
2103201-001 38
Chapter 3: Install or Upgrade SQL Server 2014
7. Specify the name and instance ID of the SQL Server as MSSQLSERVER and click
Next.
Figure 32 SQL Server Name and Instance ID
2103201-001 39
Chapter 3: Install or Upgrade SQL Server 2014
10. Verify the SQL Server 2014 features to be upgraded and click Upgrade. Wait for
the upgrade to complete.
2103201-001 40
Chapter 3: Install or Upgrade SQL Server 2014
11. When the upgrade of SQL Server 2014 is completed, you will be prompted to restart
your machine. Click OK and then Close.
Figure 36 SQL Server 2014 Upgrade Complete
Expected Result: The upgrade is complete. To verify, go to Start > All Programs >
Microsoft SQL Server 2014 and check whether all features are installed.
2103201-001 41
Chapter 3: Install or Upgrade SQL Server 2014
2103201-001 42
Chapter 3: Install or Upgrade SQL Server 2014
2. When the SQL Server Installation Center window opens, select Installation. Choose
the option New SQL Server stand-alone installation or add features to an existing
installation.
Figure 39 Choose New SQL Server Installation
2103201-001 43
Chapter 3: Install or Upgrade SQL Server 2014
4. Read and accept the Microsoft Software License Terms and click Next.
Figure 41 Accept License Terms
2103201-001 44
Chapter 3: Install or Upgrade SQL Server 2014
7. In Setup Role window, select SQL Server Feature Installation and click Next.
2103201-001 45
Chapter 3: Install or Upgrade SQL Server 2014
8. Click on Select All button under the features to be installed and click Next. Make
sure the software listed as Prerequisites for selected features are already installed
in the system.
Figure 45 Select SQL Server Feature to install
2103201-001 46
Chapter 3: Install or Upgrade SQL Server 2014
9. Choose the default instance and specify instance ID of the SQL Server as
MSSQLSERVER and click Next.
Figure 46 SQL Server Name and Instance ID
10. In the Server Configuration , change the Start Up type of each service as displayed in
the below screen and click Next.
2103201-001 47
Chapter 3: Install or Upgrade SQL Server 2014
11. In Database Engine Configuration, specify the authentication mode as Mixed Mode
and provide the password. Specify SQL Server system administrators or click Add
Current User. Click Next.
Figure 48 Database Engine Configuration
2103201-001 48
Chapter 3: Install or Upgrade SQL Server 2014
12. In Analysis Services Configuration, specify the server mode as Multidimensional and
Data Mining Mode and add administrative user. Click Add Current User. Click Next.
Figure 49 Analysis Services Configuration
13. In Reporting Services Configuration, specify the reporting services native mode as
Install and configure. Click Next.
Figure 50 Reporting Services Configuration
2103201-001 49
Chapter 3: Install or Upgrade SQL Server 2014
14. Click on Add Current User in Distributed Replay Controller. Click Next.
Figure 51 Distributed Replay Controller
15. In Distributed Replay Client, provide the controller name as Voyager and click Next.
Figure 52 Distributed Replay Client
2103201-001 50
Chapter 3: Install or Upgrade SQL Server 2014
16. Verify the SQL Server 2014 features to be installed and click Install. Wait for the
install to complete.
Figure 53 Start SQL Server 2014 Installation
17. When the installation of SQL Server 2014 is completed, click Close.
2103201-001 51
4
Business Analytics Software
Installation / Upgrade
Fresh Installation
Upgrade Analytics
If the customer purchased the software and the server hardware from GE, the Analytics
and CCG software will already be installed. Skip to Site Configuration on page 163. This
chapter shows how to intall Analytics when the customer has purchased a software-only
system.
Note For a fresh installation to 1.4, both the Centricity Analytics v1.4 SP1 media
and the Centricity Analytics v1.4 SP2 patch are required.
Note Before installing Analytics, refer to the customer purchase order to verify the
options that were purchased.
Note For all of the installation procedures, log in to an account with system
administrator privileges.
● If you are starting with a new server with nothing installed, configure the RAID and
install the operating system. Refer to the instructions for configuring the RAID
distributed with the server. In most cases, the hardware vendor or GE Healthcare
Manufacturing will configure the RAID and install the operating system.
RAID Configuration:
● Last hard drive reserved as a hard spare.
● The 2 hard drives before that as RAID 1.
● Remaining hard drives as RAID 5.
These instructions include OS installation instructions for your convenience, in case
you have to re-baseline the system (Install the Server OS (page 55)).
● Once you have a system with a configured RAID and a supported Windows Server
installed, install the supported SQL Server and the Analytics software.
If it is purchased from GE catalog, it needs to be installed first. SQL authentication
should be enabled. Also, remember the password for the sa user.
1. Install IIS Web Services (page 56)
2. Make the Server IP Address Static (page 58)
3. Add .NET Framework Features (page 60)
4. Enable Static Content on the Web Server (page 61)
2103201-001 52
Chapter 4: Business Analytics Software Installation / Upgrade
2103201-001 53
Chapter 4: Business Analytics Software Installation / Upgrade
Note: This screenshot is a sample. The actual HDD specification may differ.
8. Press F8 to save the configuration.
9. On the main menu, select the option to configure the RAID or create a logical drive.
10. Create a partition for the next drive. Under Available Physical Drives, select the
remaining drives.
11. Under RAID Configurations, select RAID 0.
12. Under Maximum Boot Partition, select Disable.
13. Under Spare, deselect Use one drive as spare. Press ENTER.
Note: This screenshot is a sample. The actual HDD specification may differ.
14. Press F8 to save the configuration.
15. Press ESCAPE to exit.
Expected Result:The RAID is now configured. The system reboots.
Next: After the system reboots, install the server OS.
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If you are installing the OS (rather than installing Analytics on a machine with a
pre-installed OS), you may have also configured the RAID on the system. After you
configure the RAID, the system reboots. During the system reboot, you will see an
installation window for Windows Server.
1. Click Install Now.
2. On the Select the operating system you want to install window, select Windows
Server 2008 R2 Standard (Full Installation) / Windows Server 2012 R2 Standard
(Server with a GUI). Click Next.
3. On the license terms window, select I accept the license terms. Click Next.
4. On the Which type of installation do you want? window, select Custom (Advanced).
Click Next.
5. Click Next.
6. Choose the boot disk.
If a Where do you want to install Windows? window opens, select Disk 0 for OS
installation and click Next. Disk 0 becomes the C: drive.
Expected Result: The installation begins. Upon completion, the system automatically
restarts.
7. Before logging in for the first time, specify a new password and confirm.
Expected Result: A popup tells you that the password has been successfully changed.
8. Minimize the Initial Configuration Tasks window.
9. After logging in, go to Start > All Programs > Administrative Tools > Computer
Management > Storage > Disk Management.
On Windows Server 2012, press Windows key + R to get the Run command window
and type diskmgmt.msc.
10. If you did not initialize the disk in step 6, do so now.
a. Right-click on the disk and choose Initialize Disk.
b. If given the choice, choose the MBR (Master Boot Record) partition style and
click OK.
11. On the Disk Management window, right-click CD-ROM 0.
Expected Result: Your DVD exists here.
12. Select Change Drive Letter and Paths..., and change the drive from D: to the
E: drive. Click OK.
Expected Result: You may get the following alert: Some programs that rely on drive
letters might not run correctly. Do you want to continue? This is OK. Click Yes.
13. Right-click in the box representing Disk 1 and select New Simple Volume.
Expected Result: The Create New Volume wizard opens.
14. Click Next, maintaining the default settings, until the Assign Drive Letter or Path
window displays. Select D: and click Next.
15. Click Next until the wizard completes and displays a summary of your choices.
Click Finish.
16. Maximize the Initial Configuration Tasks window. Click Enable Remote Desktop.
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17. On the Remote tab, select Allow connections from computers running any
version of Remote Desktop (less secure). Click OK for the firewall popup.
18. Click OK.
19. To turn off the firewall, go to Start > Administrative Tools > Server Manager >
Configuration > Windows Firewall with Advanced Security.
On Windows Server 2012, press Windows key + R to get the Run command window
and type ServerManager.
20. On the Windows Firewall with Advanced Security window, click Windows Firewall
Properties. On the Domain Profile, Private Profile, and Public Profile tabs, locate
Firewall State: and select Off. Click OK. and close Server Manager.
21. If you are required to change the server home:
a. Right-click Computer on the Desktop and select Properties from the context
menu.
b. Click the Computer Name tab.
c. Click Change.
d. Enter the new Computer name and click OK.
Expected Result:The server operating system is now installed.
Next: Install IIS Web Services (page 56)
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Expand .NET Framework 4.5 Features and expand WCF Services and select
HTTP Activation.
Figure 55 HTTP Activation
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Note: Also set SQL Server and SQL Server agent services to run under
Local System account and restart services.
Press Windows key + R to get the Run command window and type
services.msc. Check SQL Server and SQL Server Agent services.
Figure 57 SQL Server and SQL Server Agent Services
To restart the particular service, right click the service and select Stop.
After it has been stopped, right-click again and select Properties. In
the Log On tab, select Local System Account. Click OK. Right-click the
service again and select Start.
Figure 58 Stop Service
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3. During installation, if the following window for installing Microsoft SQL Server 2008
R2 Native Client Setup is displayed, continue by clicking Next button. Else, go
to step 8
Figure 61 Microsoft SQL Server 2008 R2 Native Client Setup
4. Accept the terms and conditions by selecting the first item and Click Next.
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5. Enter the name and name of your organization as shown below and Click Next.
Figure 63 Registration Information
6. Select the feature SQL Server Native Client SDK and Click Next.
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7. Click on Install
Figure 65 Ready To Install the Program
8. When the Centricity Imaging Analytics Setup Wizard window is displayed, click Next.
9. On the Custom Setup installer page, allow the default setup location and click Next.
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13. On the Completed the Centricity Real-time Analytics Dashboard Setup Wizard page,
click Finish.
Expected Result: The Centricity Imaging Analytics Data Aggregation Engine is now
installed.
14. Do one of the following:
● If you chose not to install the Dashboard, then the installation is finished. Skip to
the next topic: Set the Maximum SQL Server Memory Usage (page 68).
Note: Check to see whether the site has purchased the Real-time
Dashboard option. This should be indicated with the GON (General
Order Number).
● If you opted to install the Dashboard, run DundasDashboard.exe from C:\Program
Files (x86)\GE Healthcare\Centricity Analytics\Dundas. Do not close this
window. (You can minimize or move it, just do not close it.) Then on the
Dashboard window, the installation progress displays. This should take about
5–10 minutes. After installation, close the command window.
Next: Set the Maximum SQL Server Memory Usage (page 68)
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4. Log in to Dundas as admin and change the analyst password in the Dundas interface.
Dundas should be located at:
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http://localhost:85/.
a. Log in as admin.
b. In the Design Explorer column, navigate to Data Connectors > CIA.
c. Right-click on CIA and select Edit from the context menu.
Expected Result: This opens the Editing Data Connector screen.
d. Under Use SQL Server security enter the User name (analyst) and Password.
The password for user analyst will be the same as given in Web.config file.
● If the upgrade is done from 1.2 to a higher version, follow the below steps.
Go to Control Panel - Uninstall Program - Add and Remove -Centricity Analytics
In Control Panel , Choose Uninstall a program.
Figure 66 Uninstall Program
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● Set SQL Server and SQL Server agent services to run under Local System account
and restart services.
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12. Log in to Dundas as admin and change the analyst password in the Dundas interface.
Dundas should be located at:
http://localhost:85/.
a. In the Design Explorer column, navigate to Data Connectors > CIA.
b. Right-click on CIA and select Edit from the context menu.
Expected Result: This opens the Editing Data Connector screen.
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c. Under Use SQL Server security enter the User name (analyst) and the new
Password.
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Next: Set the Maximum SQL Server Memory Usage (page 68)
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3. In the Actions column on the right, make sure Start is greyed out and that Stop
is not.
● Make sure SQL Server Services are running (Started).
1. Select Start > Administrative Tools > Services.
On Windows Server 2012, press Windows key + R to get the Run command
window and type services.msc. Click OK .
2. Make sure SQL services are started.
● In a web browser, make sure you are able to log in to Analytics, located at:
http://localhost/Analytics
User name: viewer.
Default password for new install: <install_password>
Default password for upgrade: <upgrade_password>
Important You must change the GE-provided default passwords before taking
the system live.
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Note: If the browser does not have Microsoft Silverlight plug-in installed, a
message will be displayed to install Silverlight plug-in. Click on the
Silverlight Plugin link to install.
● While logging on to Analytics for the first time , a dialog will be displayed asking you to
enable additional storage. Click OK. Click Yes in the next dialog.
● For upgrade scenario, if live feeds are available, we can check dashboard and confirm
that the data is being displayed. In Scorecard and Report, there wont be any data
available as summary table jobs are not run. Jobs are scheduled to run at 12.00 am,
by default. To manually run these jobs, follow the below steps:
1. Select and Open a Scorecard or Report
2. Click on Filter button on the right side of the opened Scorecard or Report.
Figure 73 Selecting the filter
3. Move the mouse to ‘X’ on the opened filter window and Click Ctrl key followed
by a left mouse button click.
4. Check for kpi_id parameter name and note it down.
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5. The summary table job for the kpi_id will be named as Synchro-
nize_kpi_<kpi_id>_summary. (eg. Synchronize_kpi_40_summary for KPI
ID = 40).
6. Launch SQL Server Management Studio (Start > All Programs > Microsoft SQL
Server > SQL Server Management Studio) and log in to the Analytics database.
On Windows Server 2012, press Windows key + R to get the Run command
window and type ssms . Click OK and log in to the Analytics database.
7. Check for SQL Server Agent on the left panel . Identify the corresponding job for
particular kpi_id under SQL Server Agent > Jobs
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8. Run the corresponding job to populate summary table. Right click the job and
Start Job at Step.
Figure 76 Run job to populate Summary table
● If you installed the Real-time Dashboard, make sure you are able to log in to it. Use a
web browser to go to: http://localhost:85/
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5
CCG Baseline Installation
CCG 8.0.2
CCG 9.3.2
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8. Click Next.
This opens the Databse Local/Remote screen.
9. For an Analytics installation, there is typically no DMWL database. Choose Remote to
tell the installer that there is no local database.
10. The Remote DataBase Type screen displays . Select SQL Server, Select the type of
database you are using for DMWL at the site, then click Next.
Note: A CCG for Analytics installation may skip this screen.
11. In the Choose Install Folder window, specify the location in C:\ for Centricity Clinical
Gateway software installation.
Default: c:\gehc-it.
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13. In the Pre-Installation Summary window, verify the summary information, and then
click Install. You can click Previous to change the selected install options.
Note: The feature list and total size of the installation may differ from the
illustration based on the components selected for installation.
14. Monitor the progress of the installation on the Installing Centricity Clinical Gateway
8.0 page.
15. On the Install Complete page, make sure the installation succeeded, then click Done.
Expected Result: The system reboots.
16. Log on as administrator once your system reboots.
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Note Monitoring is accomplished through SiteScope software. The site must have
this software and a SiteScope server installed. If they do not, contact the Call
Center for additional information. (See Contacting GE Support (page 4)
When the VPN was established to this site, SPS monitoring was also established. When
the system is in ‘Go Live’ state, the SPS monitoring is initiated. There are no further
requirements for monitoring the CCG.
Note Remote monitoring is unavailable if the site does not have an SPS server.
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3. Click the Webmin Users menu item to open the page with the Webmin Users and
Webmin Groups controls.
5. Enter the data in Table 6 to configure a standard customer site administrator account.
Note: Click the option titles to expand the list as in the Available Webmin
modules above.
Password <localsa_password>
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Note: You may also want to create a Windows account for the local system
administrator.
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● If you received the installation files on a removable disk, insert the disk and
navigate to the top level folder on the disk.
3. Right-click the Install.bat file and select Run as Administrator.
InstallAnywhere prepares the install wizard, which will guide you through the install
process. This may take up to several minutes.
4. When the install wizard has finished loading, the Introduction page of the wizard
appears. Click Next.
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8. The wizard beings installing the Cloverleaf interface engine. A progress bar appears
at the bottom.
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● If you want to restart the system before installing additional CCG software
components, select Yes, restart my system.
● Click Done to exit the wizard
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7. A page with additional installation options appears. Click Next to accept the defaults.
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10. When the installation dialog indicates that installation is complete, click Finish to exit.
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4. If Active Perl is not installed on the target system, the installer displays a Missing
Dependency (Active Perl) pop up window and exits.
5. When the installation wizard has finished initializing, the Introduction page appears.
Click Next to continue.
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The wizard will display a progress bar so that you can monitor the progress of
the installation.
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3. Right-click the autostart entry, then select Properties from the menu that appears.
4. In the General tab, click the Change User or Group button.
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6. Specify the name of a user who has Administrator privileges. There are two ways
to do this:
● Type the name of an appropriate user in the Enter the object name to select
box. Then, click the Check Names button. If the name you entered has been
defined on this system, the full user name should now appear in the box. OR
● Click the Advanced button and then click Find Now. A list of users defined on
the system should now appear. Select the desired user and click OK. The full
user name of the selected user should now appear in the Enter the object name
to select box.
7. Click OK to close the Select User or Group window.
8. Click OK to close the autostart Properties window.
9. Repeat the above procedure for the Smatcycle, Purge, System_State_Recur-
ring_Backup and CloverleafCleanup tasks.
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CCG Upgrade
CCG 8.0.2
CCG 9.3.2
CCG v9.3.7
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2. Schedule a one time backup to start while you are preparing for the upgrade.
Note: Since the database is not dropped, there will be no data loss during the
upgrade process. However, we recommend doing a database backup
before the upgrade begins. Later, when the upgrade dialogs ask whether
you want to do a backup, answer No. If you let the upgrade process do
the backup, it significantly increase the downtime.
This backs up the database and other CCG system state information. The CCG
database stores transaction data from the last 30 days. For information on restoring a
backup, see the Scheduling and Restoring Backup chapter in the Centricity Clinical
Gateway v8.0.2 Service Manual for Windows.
To copy the backup to a NAS or another machine, make the backup locally, then copy
the entire backup directory to the other machine.
3. Collect information about the database for the old CCG installation.
If GE supplied the database for 8.0.1, it should be SQL Server 2008. GE supplied
databases for prior CCG for PACS releases should be Oracle 10g. GE supplied
databases obtained with other (non-PACS) CCG products may be Oracle 11g. The
parameters for a GE supplied database depend upon how the customer obtained the
database. If the customer supplied the database, you need to get the information
from the database administrator.
GE-supplied GE-supplied
CCG 8.0.1 CCG 8.0.1 GE-supplied GE-supplied
(installed with (installed with CCG 5.x or 6.x Oracle 11g Customer
PACS) Analytics)1 for PACS database2 supplied
Type: SQL Server SQL Server Oracle 10g Oracle 11g
Instance MSSQLSERVER MSSQLSERVER OraHomeMERCURY OraDb11g_home1
name:
Port 1433 1433 1515 1521
number:
Admin sa ccg sys sys
user
name:
Admin Contact the GE Helpdesk to obtain the default passwords.
password:
1) The administrator password for an Analytics CCG installation may have been changed. Check with the
database administrator.
2) Oracle 11g might have been installed with some CCG 5.x or 6.x versions for non-PACS products.
Warning: You must change the GE-supplied default passwords before taking
the system live. Until you change the default passwords, you must take measures
to prevent unauthorized access to the server.
4. Stop inbound threads for all Cloverleaf sites.
a. Open Cloverleaf.
Cloverleaf may not be on the desktop, but should be in the Start menu. It may be
listed as Cloverleaf IDE or IDE.
b. Change the server to his_prod by selecting Server > Change on the menus.
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f. Click Runtime, on the left side of the window, then click (Network
Monitor).
g. Right-click on each thread with an arrow pointing toward the HIS_OB_CCG thread
and select Stop from the context menu.
Cloverleaf represents each thread with a box in the Network Monitor view. The
name of the thread appears at the bottom of the box.
Note: Sometimes the pane containing the threads gets too narrow. If you
do not see any threads, drag the pane dividers so that the panes
are wider (there might be a pane divider against the right edge of
the window).
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6. Open a site and select Monitor Daemon > Stop (in the upper right corner of the
CCG window).
Important You must stop inbound threads before stopping the Monitor
Daemon. If you do not, you lose any data currently pending in CCG.
This stops the remaining threads on the site.
7. Stop the remaining threads on all the remaining sites.
8. Take note of any Webmin custom configurations or new users.
That is, take note of any customizations to any of the information on the Webmin
page in Webmin. The easiest way to do this is go through all the screens on the
Webmin page and take a screen capture of each one. A CCG installation may have
no Webmin customizations.
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Note: Webmin passwords are reset to the default during an upgrade. The
upgrade process removes any Webmin custom configurations or
additional Webmin users beyond the default.
9. Close all applications.
Open Task Manager to see if there are any open applications. Close any open
applications. Disable any antivirus software while you upgrade the software. After you
upgrade, be sure to re-enable your antivirus software.
Warning: To prevent malicious corruption or transmission of sensitive medical
data, you must install and start a virus scanner that runs in real time.
10. Stop the Cloverleaf service. Open Control Panel, click Administrative Tools, click
services, Stop the service “Cloverleaf Integration Servicesâ€
a. Select StartAdministrative ToolsServices
b. Select CLOVERLEAF(R) Integration Services.
Note: In older versions of CCG, this service may be called QDX (TM)
Integration Services.
c. Click Stop.
11. Make sure that there are no other remote desktop sessions active on the CCG server.
a. Open the Windows Task Manager.
b. Click the Users tab.
c. You are the user with the icon in the User column. Tell any other users to log off.
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8. Click Next.
This opens the Databse Local/Remote screen.
9. For an Analytics installation, there is typically no DMWL database. Choose Remote to
tell the installer that there is no local database.
10. The Remote DataBase Type screen displays . Select SQL Server, Select the type of
database you are using for DMWL at the site, then click Next.
Note: A CCG for Analytics installation may skip this screen.
11. In the Choose Install Folder window, specify the location in C:\ for Centricity Clinical
Gateway software installation.
Default: c:\gehc-it.
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14. Monitor the progress of the installation on the Installing Centricity Clinical Gateway
8.0 page.
15. On the Install Complete page, make sure the installation succeeded, then click Done.
Expected Result: The system reboots.
16. Log on as administrator once your system reboots.
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5. Enter the Backup Storage Directory. (You noted the directory while preparing for the
upgrade. See Prepare the Upgrade for CCG (page 109).)
6. Click Update to confirm your backup location.
7. For schedule, click Backup.
8. Enter the schedule that was previously noted down prior to the upgrade.
9. Click on the Save button to confirm your schedule.
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1. Computer Information:
● Computer Host Name
● IP Address
● Subnet Address
● Gateway Address
● DNS IP(s)
2. Windows Administrator Password
3. CCG Service Tools (webmin): http://local-
host:10000
● Username (default: geservice)
● Password (default: <webmin_password>)
4. CCG Install Directory: (Default C:\gehc-it)
Suggestion is: <CCG_INST_DIR>
5. CCG Backup Directory:(Default C:\gehc-
it\ccg\backup)
Suggestion is: <CCG_BACKUP_DIR>
6. CCG Pre-Backup Directory
This is where all files are copied to before the
upgrade is started. The CCG backup directory will be
deleted. Suggestion is: C:\CCG_BACKUP_PRE_UP-
GRADE\<CCG_PRE_UPGRADE_BACKUP>
7. Database Type: (Oracle or MS SQL)
8 .Default Schedule Tasks:
● Purge
● Auto Start
● Smatcycle
● CloverleafCleanup
● System_State_Recurring_Backup
9. CCG Purge Rules:
● Purge In-patient records older than
● Purge Out-patient records older than
● Purge emergency patient records older than
● Purge Discharged patient records older than
● Purge Completed/Cancelled orders older than
● Purge orders with Preliminary report older than
● Purge orders with Final report older than
● Purge Open orders that are older than
10. DMWL Server Info:
● DICOM Worklist SCP port
● DICOM Worklist SCP AE Title
● Expiration delay for scheduled exams (in days)
● Expiration delay for unscheduled exams (in days)
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6.2.2.2 Passwords
If you have any special user setups for Webmin other than the standard default account,
you will need to recreate those accounts after the upgrade. Record them on the CCG
Upgrade Worksheet.
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4. If desired, change the Backup Storage Directory to any custom backup location, or
keep the existing backup location of C:\gehc-it\ccg\backup\data.
5. Click Update.
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● Running
4. The status window also displays the list of Backup-Enabled components.
Note: The timing of the backup can be anywhere from 5 minutes to upward of
1/2 hour, depending on the size of the database.
Backing Up an Interface
To back up an interface:
1. Log on to the CCG Service Tools.
2. Select the Service tab. CCG Service Tools appears in the navigation pane on the left.
3. Select Interface Backup in the navigation pane. The CCG Interface Backup page
appears.
4. In the list of Installed sites, select the site to be backed up. To select multiple sites to
back up, hold down the Ctrl key while making selections.
5. Click Backup selected sites. The Interface Backup tool then backs up the site(s)
selected. The selected interfaces are archived as a “zip” file, with a date and time
stamp. The zip file is then stored in the <CCG install location>\ccg\backup directory
on the local disk.
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6. Copy the zip file to an archive directory, such as a different disk on the network, or to
a backup medium.
Note: You should keep a copy of the backup file on a system or disk that will not
be affected if the CCG server suffers a catastrophic failure.
Restoring an interface
To restore an interface, see Restoring Interfaces
3. Check the task manager and ensure that there are no processes running for hciuser.
(These should have been stopped when the cloverleaf windows service was stopped).
4. Unzip the installation media or zip (Cloverleaf-6.1-Windows.zip) file.
5. Right-click on the Install.bat file and select Run as Administrator. InstallAnywhere
prepares the install wizard, which will guide you through the install process. This
may take up to several minutes.
6. Click YES to continue with the upgrade
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Once the system has finished rebooting, the Centricity Clinical Gateway (CCG)
Interface Engine installer will automatically start.
8. Follow the normal installation steps of CCG Interface Engine (See Centricity Clinical
Gateway Interface Engine Installation, and continue from Step 4.)
The existing sites will be restored under <CCG_INSTALL_DIR>/quovadx/cis6.1/in-
tegrator
CCG v9.3.2 includes an updated version of Cloverleaf (i.e., 6.1). An upgrade from
previous versions will require the request of a new license from Infor. Go to Cloverleaf
License Request Process
Important After the upgrade, you must pull the hostid on the system and
contact the ROC to obtain a new license.
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4. Click on YES to continue with the upgrade. The installer will backup and delete the
previous version of CCG.
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Once the system has finished rebooting, the Centricity Clinical Gateway (CCG)
Components installer will automatically start.
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5. Follow the normal installation steps of CCG Components (See Centricity Clinical
Gateway Components Installation, continue from Step 4.
The configurations from the previous CCG version will be backed up under
C:\backupbeforeUpgrade and restored accordingly.
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Note: At this point, you may get a warning message from Internet Explorer
Enhanced Security Configuration. If such a message appears, you will
need to add the website to the Trusted site zone.
5. On the CCG Interface Management page, click Browse...
The following window appears.
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HIS_PROD
HIS_PROD is a predefined interface that is used to receive inbound HL7 messages from
external, non-GE systems. It then translates these messages into HL7 messages of a
type that can be recognized by CCG and other GE applications. It then routes those
messages to the various outbound threads based on the type of message.
There are four outbound threads:
● HIS_OB_order Raw: Un-translated ORDER messages to be sent to the current
CARESCAPE Gateway
● HIS_OB_adt Raw: Un-translated ADT messages to be sent to the CARESCAPE
Gateway
● HIS_OB_MUSE Raw: Un-translated messages to be sent to Muse
● HIS_OB_CCG: Translated messages to be sent to the CCG_PROD interface
The current default configuration expects to receive all supported types of messages
(HL7 ADT, ORDER, and RESULTS) from the external DIS/RIS/HIS on port 6002 for the
HIS_Inbound thread.
The latest version of HIS_PROD also provides another inbound thread called
NBSS_Inbound on port 6003 for supporting Mammography workflow. This inbound thread
sends translated messages to the CCG_PROD interface.
CCG_PROD
This interface supports ADT, ORDER , and RESULTS message flow to the CCG Local
Patient Cache (if the local cache option was selected during installation). The CCG
pre-defined interface includes three default translation files, one for each destination
listed above.
These files can be modified to add more destination-specific mapping and translation rules
as needed. This interface also takes care of forwarding messages to DMWL and PACS
interfaces if these features are installed and configured.
IHE_PROD
This is the CCG interface that supports MDM message conversion.
IHE_PROD_ORU
This is the CCG interface that supports ORU message conversion.
To make required post-activation changes
The IHE_PROD_ORU interface requires changes to the translate location after it has
been activated. Follow these steps:
1. Launch the Cloverleaf IDE and change the active site to IHE_PROD_ORU.
a. From the main Cloverleaf menu, select Server > Change. You will be prompted
to confirm that you want to continue.
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6. Click on the Edit button next the TPS Outbound Data field. The Outbound TPS Editor
window appears.
7. Click the Edit button in the new window. The TPS Properties window appears.
8. Replace the contents of the Args field with the path of the .xsl style sheet you want to
use.
9. Click OK to exit out of each of the three windows that you just opened.
10. Restart the processes/threads in ihe_prod_oru site to reset the settings.
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XDR_SENDER_PROD
The sender site accepts a soap request with SAML header and CCDA document
as an XOP attachment if the SAML tag value is equal to NHIN_SAML in the hie-
configuration.xml file under CCG_INSTALL_DIR\conf.
The site validates the SAML header and extracts the attachment. The TCL script on the
route creates a new soap request and sends it out to the CCG IHE Adapter Service
listening on port 9000 if the request is valid. The CCG IHE adapter propagates the same
SAML header to the DRR.
The XDR sender site sends the NACK back to the sending system if the SAML header is
not valid, the SAML header is not present, or the SOAP body is not valid.
If the SAML tag is not equal to NHIN_SAML, the site it ignores the SOAP header in the
request.
Network Monitor
The wsserver and wsclient_outbound threads are Java Driver threads that take as input
ITI41_Server.xml and ITI41_Client.xml configuration files respectively.
The ITI41_Server.xml file can be modified to change the endpoint address of
http://localhost:9002/ccg/ihe/ccdaIti41 on which the wsserver listens for any
incoming soap requests. Thread wsclient_outbound sends the newly generated
soap request by TCL script to the endpoint address of the CCG IHE Adapter at
http://localhost:9000/ccg/ihe/CcdaIti41Service.
The WSDL and the configuration files for the XDR sender site are located in the
<CCG_INSTALL_DIR>\quovadx\cis6.1\integrator\xdr_sender_prod\javadriver folder.
To change the endpoint address of the WSDLl for the XDR Sender Web Service
If sending from an external location to CCG other than localhost, modify the address
property in the ITI41_Server.xml file with the IPV4 address of the machine on which
CCG is installed.
Example
If 3.20.156.56 is the CCG IPV4 address, update the address property as follows and
restart the threads and processes in the site: http://3.20.156.56:9002/ccg/ihe/ccdaIti41
To change the Cloverleaf timeout period on the wsclient_outbound thread
The wsclient_outbound thread has a default value of 30000ms. To change this value, edit
the property http:client ReceiveTimeout=”300000” within the ITI41_Client.xml file under
<CCG_INSTALL_DIR>\quovadx\cis6.1\integrator\xdr_sender_prod\javadriver\xdr-
client and restart the threads and processes in the site.
To change the Cloverleaf timeout period on the wsserver thread
The wsserver thread has a default value of 30000ms. To change this value, edit the
property <entrykey="cloverleaf-timeout"value="300000"/> within the ITI41_Server.xml
file under<CCG_INSTALL_DIR>\quovadx\cis6.1\integrator\xdr_sender_prod\javadriv-
er\xdrserver and restart the threads and processes in the site.
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To change the Number and Retries and Interval between each Retry on the
wsclient_outbound thread
By default the Outbound tab of the thread is configured for 0 Retries. Edit the Retries and
Interval text boxes to change it to a different value. Restart the thread after the change.
Network Configurator
The Inbound tab of wsserver has the “validateSOAP.tcl” procedure to extract the
attachment and create a new soap request from the template file “soapRequest”. This tcl
procedure will additionally also validate the SAML block and error out if validation fails.
This validation happens only if the flag is set to NHIN_SAML in CCG configuration.
The Inbound tab of wsserver has the validateSOAP.tcl procedure to extract the
attachment and create a new soap request from the template file soapRequest. This TCL
procedure will also validate the SAML block and error out if validation fails. This validation
happens only if the flag is set to NHIN_SAML in the CCG configuration
TCL Procedures
sendResponse.tcl
This script sends ACK/NACK to the sending system based on the status received from
the DRR
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The script looks at the statusCode value CCG IHE Adapter sends back to the site. If the
statusCode is 0, it is a failure. If it is 1, it is a success.
validateSOAP.tcl
If the SAML flag is enabled to NHIN_SAML, validateSOAP.tcl does two things primarily:
● Validates the existence of all mandatory elements and attributes
● Validates all mandatory element values and attribute values to ensure that they are
not null
End users have the option to customize the script to validate the SAML block based on
site requirements.
If SAML is not enabled, create the soap request by doing a search and replace in the
soapRequest template file.
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If SAML is enabled, create the soap request along with the header with SAML block by
doing a search and replace in the soapRequestwithHeader template file.
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3) Click on the shell window on the Cloverleaf GUI for the site and issue the command
cd tclprocs and press Enter.
4) Issue the command mktclindex and press Enter.
5) Restart the threads and processes within the site. This will make sure that the tcl does
not validate the <saml2:Assertion ID="_9ace9cb4-7dc7-4c16-940a-449162cfa843"/>
attributes value.
6) You can now send <saml2:Assertion ID=""/>
To disable Validation checks if the mandatory element itself is present or not [not
recommended
Note This is just an example. The changes will differ on the production system
based on the requirements related to validation.
1) Stop all threads/processes within the site.
2) The <wsu:Created></wsu:Created> element is mandatory in the SAML header. To
disable the check, open the file validateSOAP.tcl found in the tclprocs folder within the
site and comment these lines:
3) Click on the shell window on the Cloverleaf GUI for the site and issue the command
cd tclprocs and press Enter.
4) Issue the command mktclindex and press Enter.
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XDR_RECEIVER_PROD
The receiver site accepts a soap request with the CCDA document as an XOP attachment
from PIL and extracts the attachment. The TCL script on the route creates a new soap
request and sends it out to any external client configured on the WSClient_inbound thread.
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The wsserver and wsclient_inbound threads are Java Driver threads which take as input
ITI41_Server.xml and ITI41_Client.xml configuration files respectively. PIL sends out the
soap request to endpoint address of http://localhost:9003/pil/ccdaXdrService on which
the wsserver listens for any incoming soap requests.
Thread wsclient_inbound sends the newly generated soap request by
the TCL script to endpoint address of the external Service endpoint at
http://localhost:9006/mockCcdaXdrServiceSoapBinding
The endpoint address can be modified to any external service endpoint.
Note The endpoint address in this document is just an example; it will differ based
on the implementation of the external service.
The wsdl and the configuration files for the xdr receiver site are located under the
<CCG_INSTALL_DIR>\quovadx\cis6.1\integrator\xdr_receiver_prod\javadriver folder.
To change the endpoint address of the WSDL for the XDR Receiver Web Service
If sending to an external location from CCG other than localhost, modify the address
property in ITI41_Client.xml file with the IP address of the machine on which the external
service WSDL is running.
Example
If 3.20.156.57 is the external VM IP, update the address property as follows:
http://3.20.156.57:9006/mockCcdaXdrServiceSoapBinding and restart the threads
and processes in the site.
To change the Cloverleaf timeout period on the wsclient_inbound thread
The wsclient_outbound thread has a default value of 30000ms. To change
this value, edit the property http:client ReceiveTimeout=”300000” within the
ITI41_Client.xml found under <CCG_INSTALL_DIR>\\quovadx\cis6.1\integrator\xdr_re-
ceiver_prod\javadriver\xdrclient and restart the threads and processes in the site.
To change the Cloverleaf timeout period on the wsserver thread
The wsserver thread has a default value of 30000ms. To change this value edit
the property <entry key="cloverleaf-timeout" value="300000"/> within the
ITI41_Server.xml found under <CCG_INSTALL_DIR>\quovadx\cis6.1\integrator\xdr_re-
ceiver_prod\javadriver\xdrserver and restart the threads and processes in the site.
To change the Number and Retries and Interval between each Retry on the
wsclient_inbound thread
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By default the Outbound tab of the thread is configured for 0 Retries. Edit the Retries and
Interval text boxes to change it to a different value. Restart the thread after the change.
Network Configurator
The Route Messages link from wsserver to wsclient_inbound uses the extractMetadata.tcl
procedure to extract the attachment and create a new soap request from the template
file soapRequest
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TCL Procedures
extractMetdata.tcl
This script extracts the attachment in the following manner.
Create the soap request by doing a search and replace in the saopRequest template file.
sendResponse.tcl
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This script is placed in Outbound Replies on the Inbound tab of the wsserver to send back
replies with a success or failure response to the PIL that originally sent the soap request
with the XOP attachment.
The script looks at the statusCode value CCG IHE Adapter sends back to the site. If the
statusCode is 0, it is a failure. If it is 1, it is a success.
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4. Click OK.
5. Select Options.
6. Select Overwrite the existing database (WITH REPLACE).
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11. Change the Port to 9092, then click OK to close the Properties window.
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15. Change the port to 9091 if not already changed, then click OK to close the Properties
window.
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19. Change the port to 9095, the click OK to close the Properties window.
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21. Click on ENM_OB_CCG and select Properties from the context menu.
22. Click the Properties button.
23. Change the port to 9093, then click OK to close the Properties window.
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7
How to Connect Analytics to CCG
Using Tcl ODBC
To install, configure, and enable Tcl ODBC:
1) Obtain the Tcl ODBC Zip File (page 153)
2) Install Tcl ODBC (page 153)
3) Configure the Windows ODBC Connection (page 154)
4) Testing the Tcl ODBC Connection (page 157)
5) Configure the Tcl Procedures to Communicate with Analytics (page 159)
6) Validate the Configuration (page 161)
Note This section is applicable to CCG 8.0.1 only. If you’re using CCG 8.0.2, follow
the instructions in .
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d. setsite <cloverleaf_site>
The cloverleaf_site in the example below is ccg_prod.
e. hcitcl SETUP.TCL
f. hcitcl
This command give you a hcitcl prompt.
g. At the hcitcl prompt type: package require tclodbc.
The return value from this command should be 2.3, the same as the version
number of the installed tclodbc package.
h. Type exit twice (once to exit hcitcl and once to exit the Command window).
Example:
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3. Click Add.
4. Scroll down the driver list and select SQL Server Native Client 10.0.
5. Click Finish.
6. Fill in a name, description, and SQL server instance IP address in the first section of
the Create a New Data Source to SQL Server wizard.
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14. Click Finish when presented with more options related to performance and tuning.
15. Select Test Data Source and review the output. The last line should read TESTS
COMPLETED SUCCESSFULLY!
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2. Open the thread properties for the voyager thread and click on the inbound tab.
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3. In the TPS Outbound Data configuration pane, click the Edit command button to open
the TPS properties window TPS Editor.
4. Highlight the tps_validate TCL procedure and click the edit command button to bring
up the user arguments window.
5. Input the user and user password arguments in the form of {USER <username>}
{PASS <user pass>}
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6. Click the OK command button in the TPS Properties Window, then the OK command
button in the thread properties window to return to the Network Configurator window,
click the save icon (floppy disk) in the shortcut command button to save the Network
Configuration, then launch the Network Monitor Tool.
7. In the process monitor pane, right click the voyager process to bring up the process
command popup and select Control > Stop.
8. Allow the process to stop at which point the color of the process should change from
Green to Red.
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8
Site Configuration
To configure a site, you:
1) Edit the Client Configuration Files (page 163)
2) If necessary, How to Change the Backup Configuration (page 164)
3) Load Master File Data (page 168)
4) Map HL7 to Analytics Parameters (page 171)
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8.1.1 GridColumns.config
The entries in GridColumns.config specify which columns in the Real-time Dashboard grid
are visible, how the columns are labeled, and which columns the user can edit. The config
file specifies column parameters in xml format. Each add element in the file corresponds
to a column on the data grid. The attributes of each add element control a column display.
Example:
<?xml version="1.0"?>
<GridColumnsConfiguration>
<gridColumns>
...
In this example, the dept_code column is given the heading, Department. The column is
read-only.
Attribute Description
name The name of the database column.
Note Timer does not exist as a column
in the database. It is created on the fly.
header The header displayed in the grid column.
If the site-specific terminology is different
than the GE-standard terminology, change
the headers to reflect the site-specific
terminology.
readonly To prevent users from editing data in the
column, set readonly to "true". To allow
the user to edit data in the column, set
readonly to "false". Typically, you keep
most columns read only.
Note You must set Timer to
readonly="true".
group Setting the group value of multiple grid
columns to the same string will group the
columns together when selecting new
columns to display.
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Typically, when the SQL Server is installed on the Analytics server, the default database
backup location is: D:\Analytics\Backup. All the data files are under D:\Analytics\Data.
Dundas files are located in C:\Program Files (x86)\GE Healthcare\Centricity
Analytics\Dundas.
SQL Server stores the default backup location in the Windows registry. To find this
item in the registry, see the instructions for changing the default backup location in the
last bullet item in the list below.
Note There is a Backup directory in the Analytics application directory. This
directory is used to back up some intermediate data used in an upgrade, not
the SQL Server data.
Note The following procedure documents how to do a Voyager backup.
● If you want to back up the Dundas Dashboard database,
selectDundas_Dashboard_Datastore instead ofVoyager in step 3.
● If you want to back up the ASP.net database, select aspnetdb instead
of Voyager in step 3.
● If you want to back up to and restore from a different server, you have to manually
initiate the backup.
To configure a backup so you can copy it to a different server:
1. Log into the Analytics server as Administrator.
2. Launch SQL Server Management Studio (Start > All Programs > Microsoft
SQL Server 2008 R2 > SQL Server Management Studio) and log in to the
Analytics database.
On Windows Server 2012, press Windows key + R to get the Run command
window and type ssms.
3. In the Object Explorer, navigate to localhost > Databases > voyager.
4. Right-click on voyager and select Tasks > Back Up from the context menu.
5. Select the Options page.
6. Select Back up to a new media set, and erase all existing backup sets.
7. When you initiate the backup it will then create a single backup set which you
can copy to a different server.
● You enable, disable, or change the timing of the backup from SQL Server
Management Studio.
1. Log into the Analytics server as Administrator.
2. Launch SQL Server Management Studio (Start > All Programs > Microsoft
SQL Server 2008 R2 > SQL Server Management Studio) and log in to the
Analytics database.
On Windows Server 2012, press Windows key + R to get the Run command
window and type ssms.
3. In the Object Explorer, navigate to localhost > SQL Server Agent > Jobs >
Backup Voyager Database and double-click Backup Voyager Database.
● To enable or disable the backup:
1) Select the General page.
2) Select or deselect Enable.
3) Click OK.
Example This opens the Job Properties — Backup Voyager Database
window.
● To change the backup schedule:
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6. Exit Regedit.
6. Log into Analytics and see if you can access the KPIs.
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Note: If you are collecting data from paper-only records, you can enter the
data directly into the MFD Workbook. Skip to step e.
c. If not in Excel, import the data into Excel and organize the data into sheets and
columns to match the sheets and columns in the empty MFD Workbook.
d. Import your data from the spreadsheet you just created into the MFD Workbook.
e. Review and Validate the data.
You should manually review the data with the customer. You should also click
Validate periodically as you import more data into the Workbook.
Expected Result: Validate performs rudimentary error checking on the data in the
current sheet. You can click Validate as many times as you like. After validation,
invalid rows are indicated by a message in the last column.
f. After making any changes to the MFD data, save the file with a new version
number (for example: General_Hospital_v04.xls).
g. Periodically, send the latest version of the Workbook to the GE integrator who will
review the file to make sure the data is what is required.
5. Send the final version of the MFD Workbook to the GE integrator for review.
6. Once you have determined that the data is correct, click Save.
You can Save the data from any workstation that has network access to the Analytics
server.
Expected Result:This loads the data from the current sheet into the Analytics database. If
there is an error, Save skips that row and notes the error in the last column. If the Save
cannot insert a value into a table because of a mismatch or incorrect value, it will stop
executing. The Logs sheet lists the following:
● The name of the procedure called by the Save button.
● The parameters passed to the procedure.
● The return value of the procedure.
8.3.1 Update Relative Value Units (RVU) using Master File Data
The RVU values of a procedure code is set through Master File Data.
1. Click on procedure_RVU_set link which will be directed to procedure_RVU_set
sheet.
2. Click Query All Data button, which displays all procedure codes and RVU values
corresponding to each procedure with effective To and From dates
Note: If no values are set for procedure, only procedure codes will be displayed.
If multiple RVU values are set for procedure codes for different periods,
those records will also get displayed. .
Figure 78 Query All in procedure_RVU_set
3. Enter the Professional RVU, Professional CF, Technical RVU, Technical CF,
Global RVU, Global CF values along with Effective To and Effective Fromdates
against each Procedure Code.
Note: The Procedure Code and Effective Date From dates are mandatory
fields. Procedure Description and CPT Code are read only fields.
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4. Click on Validate Data button to validate the data we want to save. Validation will
check if all mandatory columns are entered. It will show information in “Error” column,
if any mandatory field is missing.
5. Click Save to save all the RVU values for each procedure code.
Note: Each procedure code can have multiple RVU values with different
Effective From and To Dates.
Figure 79 Save RVU values for Procedure Codes
6. Click on Query Latest Data to view the ‘latest active procedure codes’ with RVU
values if set for any procedure code.
7. Click on Query All Active Data to view only procedure codes of active procedures
with the RVU values we set. If no RVU values are set, it will return only the procedure
codes of those procedures, that are active.
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5. In the CCG Interface Management window, select interface(s) from the Available
Interface(s) list, and click on Activate Interface(s) to deploy and activate the
selected interface(s).
Note: When an interface is deployed over an existing interface, a backup
of the old interface will be created and can be found in <CCG install
location>\ccg\backup. So, if you had installed CCG in C:\gehc-it, you
must look in the C:\gehc-it\ccg\backup folder for the backup files. The
Deployment Status box will provide the status of deployment and
activation of interface(s) process.
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Along with the summary table, a SQL job will also be created and scheduled to run in a
specific interval (6 hours by default. The database administrator will be able to update this
time interval). The summary table will get updated each time the job runs. The job will
retrieve changes from the last run and will update the summary table.
The jobs will be named as Synchronize_kpi_<kpi_id>_summary. (eg.
Synchronize_kpi_40_summary for KPI ID = 40).
Note Until the job is executed, there would not be any data in the corresponding
summary table and hence there would not be any records displayed in the
Dashboard (Report/Scorecard) for the newly created KPI.
Whenever an existing KPI is deleted (deactivated), the corresponding job will
be disabled. When a deactivated KPI is activated, the corresponding job
will be enabled.
When the key KPI parameters are edited, the data in the corresponding
summary tables will be truncated.
To manually run the job (to populate data in the corresponding summary table):
1. Identify the job for the KPI summary table.
a. Launch SQL Server Management Studio (Start > All Programs > Microsoft SQL
Server > SQL Server Management Studio) and log in to the Analytics database.
On Windows Server 2012, press Windows key + R to get the Run command
window and type ssms.
b. In a New Query window, execute the sql to get the KPI id from KPI description.
use voyager;
select * from kpi;
Figure 80 KPI id and description from KPI table
c. Identify the corresponding job for particular kpi_id under SQL Server Agent
→Jobs
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2. Run the corresponding job to populate summary table. Right click the job and Start
Job at Step
Figure 82 Run job to populate Summary table
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Note When the job is created, it will be disabled by default. The service engineer
will have to enable it first and then execute it.
To Disable and Enable Indexes on EVENTS View:
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1. Launch SQL Server Management Studio (Start > All Programs > Microsoft SQL
Server > SQL Server Management Studio) and log in to the Analytics database.
On Windows Server 2012, press Windows key + R to get the Run command window
and type ssms.
2. Right click and enable the corresponding job under SQL Server Agent →Jobs
3. Execute the job.
Figure 85 Execute Job to Disable Indexes on EVENTS View Before Bulk Data Insert
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Figure 87 Execute Job to Enable Indexes on EVENTS View After Data Insert
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d. If mail has not been configured yet, a pop-up will appear; select Yes and then
click Next.
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f. Fill in the necessary information like E-mail address (sender e-mail address),
Display name, Reply e-mail, Server name and SMTP Authentication and click
OK. Click Next.
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g. Check the option to make the new profile Public. If the profile is not set to Public,
permissions have to be assigned properly.
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i. Click Finish.
j. Each Action should be completed with status Success. Click Close.
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d. Under Token replacement, enable Replace tokens for all job responses to
alerts.
e. Click OK. Restart the SQL Server Agent service.
3. Create an Operator.
a. Under the SQL Server Agent, right-click Operators and select New Operator.
Figure 107 SQL Server Agent New Operator
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b. Type in the recipient email address in the E-mail name and click OK.
Figure 108 Operator Email Details
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9
Analytics Administration and
Customization
The Settings screen allows you to edit various administration and customization settings.
Settings are grouped into several categories.
⧫ CATEGORY DESCRIPTION
● Op-Metrics Definition Allow you to customize existing KPIs (Dashboards, Reports,
or Scorecards) or create new KPIs.
● Master File Data Allow you to add or update site-specific information like locations,
modality codes, or procedure codes. To add a large number of MFD settings, use the
Master File Data Loader spreadsheet. See Load Master File Data (page 168).
● Configuration Data Allow you to specify global information like defaults and labeling
on KPI displays.
Note: This is also where you specify the number of database backups to keep.
● Workflow Data Allow you to specify lists of statuses, types, or states used by
Analytics to monitor site workflow.
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Default user: sa
Default password: <sa_password>
Important You must change the GE-provided default passwords before taking
the system live. (Log directly into the SQL Server database and
change the SQL Server password for the system administrator.)
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2) Click the edit icon ( ) at the top of the detail area (beneath the list of
settings).
● To delete the selected record, click the delete icon (-).
Note: Deleting a setting makes it inactive. The database still retains the
setting and any data collected with that setting. Inactive settings no
longer accept new data.
5. If you are adding or editing a record, enter the new information in the detail area.
When creating any new Settings record, you must enter information in all fields with
bold headings.
Note: Some data can be UNSPECIFIED. UNSPECIFIED and UNKNOWN are
used interchangeably throughout the Analytics user interface.
Expected Result: As you enter data in the detail area, the new information also
appears in the record in the list above.
6. Click Save.
Note: You must either click Save or Cancel before the Settings screen will allow
you to select anything else.
Expected Result:Analytics is updated with your edits. To see your edits in the Dashboard,
Report, or Scorecard pages, log out and log back into Analytics.
4. To configure the value, click the edit icon at the top of the detail area (beneath
the list of settings).
5. The text entered in the config_value column determines the radio button name that
will display underFilter By.
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3. Select the row where you want to add a value for the exam modifier.
4. Click the edit icon at the top of the detail area (beneath the list of settings).
5. Enter text in the internal_code column. The text entered determines the values
that will display under Group By.
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Figure 113 Settings screen with the Reason For DelayType as ‘UNSPECIFIED’
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Figure 115 Settings screen with the Ignore Highest Timestamp Rule in the Configuration
selected
Note: We need to have a Specialty and Staff Group to create a new staff.
● Use the Specialty under Staff Data Table to create and manage a Specialty.
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● The Staff Group Data table should be used for creating and managing Staff Group.
Figure 118 Create / Update a Staff Group
The check boxes ( ), at the top of the setting list, allow you to
show all settings (active and inactive), or only show active settings.
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4. Click on the spinner control, next to Day(s) back to view the statistics details of
previous days.
5. Click the drop down next to Users , to change the user and view the statistics details
of selected user.
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For additional details about adding users, or users to groups, refer to the Microsoft
Windows online help.
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6. Select the new clone KPI and click the edit icon ( ).
Note: To create a KPI from scratch, click add (+) rather than edit.
7. Change the kpi_code to better reflect the new metric. You may also add a description
(kpi_desc).
Note: If you do not change the name of a KPI clone, the next time you clone
the same KPI, you will have two KPIs with the same kpi_code. This will
cause confusion and may cause unpredictable behavior.
8. Click Set Parameters.
The parameters define what a KPI measures. The parameters are divided into
general categories.
Note: Do not alter Advanced Parameters unless you are thoroughly familiar
with the internal settings of the Real-time Dashboards. Altering any
advanced parameter could have unintended consequences that may
be difficult to debug.
Hover your cursor over a parameter to see its definition and valid values in a tool tip.
9. Select a parameter you want to modify.
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14. Log out of Analytics and log back in, then look at your newly created Dashboard,
Report, or Scorecard. If the data shown is not what you expect, then log back into the
Settings window and see if you missed a setting or specified a setting incorrectly.
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3. In the Object Explorer, right-click the voyager database and select Properties.
a. Click Filegroups.
b. Enter a filegroup name (e.g., FGINDEX) and click Add.
4. In the Object Explorer, right-click the voyager database and select Properties.
a. Click Files.
b. Create a database file and associate it with the new file group.
c. Click Add.
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Note: If a site agrees on production downtime, you can set the ONLINE option
to OFF.
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A
Troubleshooting
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On Windows Server 2012, press Windows key + R to get the Run command window
and type ssms.
2. Expand Securityfolder and right-click Logins.
3. Select New Login
4. Enter the new user name and password. Uncheck the option User must
change password on next login.
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9. Click OK.
The user will be created with the given user name and password.
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B
PACS Events
The PACS ENM events to which CCG should subscribe depend upon the needs and
workflow of the site. The table below shows events which Analytics can accept. If you
want an Analytics KPI to use any of these events, CCG must subscribe to the events. You
then map the corresponding HL7 to the proper parameters.
Analytics Stored
Event ID Procedure Description and PACS Trigger
ExamStatusChange 1 EXAM_SET Exam status has changed. This event
encompasses: exam scheduled, exam
canceled, patient arrived, exam verified,
dictated, report transcribed, and exam
completed. The value it has changed to is found
in the state value attribute.
AcquisitionChange 2 SERIES_SET Acquisition state has changed. This event
encompasses Acquisition begun and Acquisition
Complete. The value it has changed to is found
in the state value attribute.
ExamLTAChange 3 EXAM_SET Lta_stat changed such as exam added to
long-term storage or images abandoned from
long-term storage.
OrderUpdated 4 SERIES_SET Any update to the exam other than exam_stat,
acq_stat, fce, report_text, or study_instance_uid,
img_cnt, total frame cnt, rejected frame cnt, last
viewed dttm, rejected img cnt
ExamMerged 5 EXAM_SET Exam merged or Study_instance_uid changed
PatientMerged 6 PATIENT_SET_BY_ID Patient records merged
StudyAddedSTS 7 SERIES_SET
StudyRemovedSTS 8 SERIES_SET
PatientUpdated 9 PATIENT_SET_BY_ID Patient demographic updated. Caused by any
update to patient record other than patient
merge.
ExamViewed 14 EXAM_SET Exam displayed on a workstation.
ExamPrinted 15 EXAM_SET Exam submitted to the print queue.
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Appendix B: PACS Events
Analytics Stored
Event ID Procedure Description and PACS Trigger
ExamNotesDeleted 16 EXAM_SET This event is generated when an exam note is
deleted for an exam using RA1000. Information
related to the user, exam, and similar parameters
are logged.
For the event to execute, it has to be in the
subscriber event_subscription table (use
get_subscriber_info). That subscriber must also
be active (to verify, check the active flag of the
subscriber table).
PatConfidentialChg 18 PATIENT_SET_BY_ID Confidential patient setting changed.
ExamSent 19 SERIES_SET
RetrieveExam 21 SERIES_SET
StudyLTAChange 22 SERIES_SET
StudyAcqChange 23 SERIES_SET
ImageUpdated 27 EXAM_SET
ImageExported 28 EXAM_SET
WorkitemClaimed 29 EXAM_SET
WorkitemStatusChanged 30 EXAM_SET
ReportViewed 37 EXAM_SET
ExamAddedSTS 38 EXAM_SET Exam added to short-term storage (from either
archive, acquisition or C2C transfer).
Triggered when fetched from archive, acquired
from a modality, or transferred from another site
(C2C transfer).
ExamRemovedSTS 39 EXAM_SET Exam removed from short-term storage (CAM).
This removal occurs when exam is purged from
(any) cache.
ExamSaved 48 EXAM_SET
ReportSaved 49 EXAM_SET
ExamNotesCreated 50 EXAM_SET
SeriesInfo 54 SERIES_SET
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C
Cloverleaf License
Request Process
C.1 Definitions
● Thread (External or Vendor) CCG communicates with each connected system
through a separate thread. You configure threads in the Cloverleaf Integration
Services NetConfig tool. When you create a thread, you must designate it as either
External or Vendor.
▪ Use an External Thread to communicate with a third-party system.
▪ Use a Vendor Thread to communicate with a PACS or other GE Healthcare
system.
● Connection The protocol through which CCG exchanges data with another system.
For example, you might configure a connection with TCP/IP with an IP address of
111.222.333.444 on port 1234.
Note: Each thread (external or vendor) is associated with a connection.
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4. Click Apply.
Expected Result: The Cloverleaf Integrator window opens.
5. Click the Runtime tab, then click the Shell Window icon.
Note: Cloverleaf does not support systems with more than one Network
Interface Card (NIC). The system may not have a single host id if it has
more than one NIC.
If you do not get a Command Prompt when you click Shell Window, open a Command
Prompt from the Windows Start menu.
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a. Type the customer number in Customer Number text box, then click Fetch.
b. Click Select in the pop-up window that is displayed.
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The Customer Name and Customer Address text boxes are populated with
the selected data.
To select the options the customer ordered, type the correct item number in the Item
Number text box.
Click Generate Activator Codes.
7. Click Save License Data for Cloverleaf.
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8. Click Save to save the license data to the license.dat file in <CCG install
location>\ccg\quovadx\qdx5.7MB\integrator\vers.
To install the license file on another CCG system, save the license.dat file to the hard
drive or to a memory stick, and then transfer to the system being licensed.
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Glossary
ADT Admit Discharge Transfer
Analyt- Centricity Imaging Analytics Real-time Dashboard
ics
CCG Centricity Clinical Gateway
CCS Clinical Configuration Specialist
For Analytics, the CCS works with the customer to create custom KPIs (Dashboards, Reports, or
Scorecards).
Dash- A graphically presented summary KPI (metric). Dashboards are shown as traffic lights, simple bar
board charts, stacked bar charts, or gauges. You can also view Dashboard KPIs in a tabular format called the
Data Grid.
HIS Hospital Information System
HL7 Health Level 7
Used by CCG to communicate with Analytics and other systems.
KPI Key Performance Indicator
The metric (statistic or measurement) shown in a Report, Dashboard, or Scorecard.
MPPS Modality Perform Procedure Step
This format contains data about what really has been performed by modality equipment during
acquisition. You can configure CCG to accept this data and send it to Analytics.
ORM Order Message
ORU Observation Result
PACS Picture Archive Communication System
PGP Presentation of Grouped Procedures
PM Project Manager
RDP Remote Display Protocol
Report A chart which allows the site to perform an operational analysis that identifies areas which require
improvement. Reports display as a simple bar chart, a stacked bar chart, or a stock chart.
RIS Radiology Information System
Score- A table which shows how well each department did with respect to a particular metric.
card
SIS System Integration Specialist
For Analytics, the SIS performs the HL7 to Analytics mapping and is involved in loading Master File
Data into the product database.
ZSE Zone Support Engineer
230
GE Healthcare
gehealthcare.com
Corporate Headquarters
GE Healthcare
540 W Northwest Highway
Barrington, IL 60010-3076
USA
Tel: +1 847 277-5000 or
1 800-437-1171 or
1 800-682-5327
Fax: +1 847 277-5240
231