Beruflich Dokumente
Kultur Dokumente
Part-based activities
o Automobile components
Everytime we buy something from o Cruise ship rooms
somebody rather than producing it o Airplane avionics
ourselves, we have essentially o Desktop build and configuration
“outsourced” the production of that good
or service. WHAT IS BEING OUTSOURCED?
Contracting of a service provider for the
delivery of a process or service. 1. IT services
a. Application Development
WHY COMPANIES OUTSOURCE? b. Application Maintenance and
management
1. Better Performance c. Cloud Services: shared data
o Use of specialized external storage facilities, database
providers which can deliver management
service with better quality, d. Helpdesk
innovation, in new platform: e. Production technical/systems
Sales force providing web- support
based sales management f. Production/data center operations
PeopleSoft providing g. Software as a service (Saas):
employee-facing tools shared application software
2. Capacity Management 2. Routine activities or activities that can
o Need to acquire/buy/hire be automated at larger centers
(temporary) capacity. a. Banks using common/multi-bank
o Demand chasing (one day – 50 core banking services of large
employees needed, next day only technology providers.
10 are needed. b. Small banks outsourcing check
3. Faster and Continuous service delivery processing to larger banks, riding
o Greater output from work being on ATM base of multibank
done around the clock. network.
o Offshoring market research c. Small vendors using Amazon.com
support to locations in reverse as data center, marketing and
time zones. payment processing platform.
o Offshoring processing of bills of 3. Support or Auxiliary services
lading to centers in other time- a. Cafeteria
zones to complete task faster. b. Janitorial Service
4. Lower Cost c. Copy Center
o Replace expensive local or in- d. Building Maintenance
house resources with less e. Trucking/Shipping
expensive resources from external f. Security
service providers. g. Payroll
o Tax differential or government h. Legal
incentive programs in other
locations leading to lower cost.
ADVANTAGE OF OUTSOURCING
Examples: Examples:
Business Process
Outsourcing Engagement
BPO Operation
Management
Brand Name – “Limner” means a painter or an artist who used to draw or paint
portraits and other artworks. And “Joy”, aside from the fact that it came from my
name “Lady Joy”, I also used to word to Joy to describe a source, cause or a
feeling of great happiness. Therefore, “Limner’s Joy” simply means “the artists’
happiness”.
Letter L and J – The letter L and J stands for my nickname “LJ”. Moreover, it also
stands for the initial of the brand name. As you can see, above the letter L, it has a
diagonal line which represents a table while the letter J with a shape of circle
above of it represents a person. Hence, the illustration portrays an actual situation
of a person who draws.