Curso: LÍNGUA INGLESA – RELAÇÕES LABORAIS

Módulo: 5444 - LÍNGUA INGLESA – RELAÇÕES LABORAIS - DESENVOLVIMENTO

Fo r ma do r : Pa ulo F er reir a

D a ta de iní ci o: 21 . 05. 2016 – 50 ho ras – S ITRA (LE IR IA )

LÍNGUA INGLESA
5444 – Língua Inglesa – RELAÇÕES LABORAIS - Desenvolvimento
ORGANIZAÇÃO DO MANUAL
PAULO FERREIRA*
form.pferreira@gmail.com
*Formador acreditado pelo Conselho Científico-Pedagógico da Formação Contínua
(Universidade do Minho) com o n.º CCPFC/RFO-34958/14.
TABLE OF CONTENTS
ESL – General English 3

ESP – Relações Laborais Continuação 19

Bibliografia / Webgrafia 38

2
3 ESL – General English
 GRAMMAR
Personal Pronouns
Download 1 Areal Editores

QUESTION 1 | Replace the words in brackets with the correct personal pronouns.
1 ……………………………………………………………… is dreaming. (George)
2 ……………………………………………………………... is green. (the blackboard)
3 ……………………………………………………………... are on the wall. (the posters)
4 ……………………………………………………………… is running. (the dog)
5 ……………………………………………………………… are watching TV. (my mother and I)
6 ……………………………………………………………… are in the garden. (the flowers)
7 ……………………………………………………………… is riding his bike. (Tom)
8 ……………………………………………………………… is from Bristol. (Victoria)
9 ……………………………………………………………… has got a brother. (Diana)
10 Have ……………………………………………………. got a computer, Mandy?

QUESTION 2 | Read the sentences and complete.

1 My mum’s name is Angie. ………………………………………………….. is from Germany.

2 Bob is my dad. ……………………………………………… is a waiter.

3 On the left you can see Simon. ………………………………… is my brother.

4 Sue and Simon are brother and sister. ……………………………. are twins.

5 Our dog Judy is a female. ………………………… is two years old.

6 Sue, Simon, Angie and Bob are friends. …………………………………………. live in Canterbury.

7 …………………………………… is not far from London.

4
8 My grandparents live in London. ………………………………. often come and see us.

9 What can ……………………………. tell me about your family?

10 My name is Sue. ………………………….. am English. And this is my family.

GRAMMAR
Possessive Determiners
Download 1 Areal Editores

QUESTION 3 | Complete with the correct possessive determiner.

Hi Fergie,
(1) …………………………………… name is John. This is (2) ……………………………………… friend Jason. He’s 12.
(3) …………………………………. sister is nine. (4) …………………………. pet is a budgie. (5) …………………………
name is Dickens. Jason and I go to the same school. There are 450 boys and girls in (6)
………………………. school. Jason’s form teacher is Mr. Peterson. She has got s pet, too. (7)
………………………. pet is a tortoise. Our form teacher is Mr. Smith. I like (8) ……………………… lessons.
He has got two dogs. The dogs love to play in (9) …………………………. Garden. Now I have a question
for you. What’s (10) ……………………………. pet’s name?
Your greatest fan,
John

QUESTION 4 | Complete with the correct possessive determiner.

1 I’ve got one sister. ……………………………. name is Anne.

2 This is Tom’s pencil. Have you got ……………………. ruler, too?

3 Where’s …………………… sister, Bob? – She’s in the kitchen.

4 Doris is very nice. Have you got ……………………… phone number?

5 We’ve got a new teacher. …………………………… name is Mr. Miller.

6 I’ve got a dog. …………………………. sister has got a hamster.

5
7 Nick, is …………………………. father a teacher, too? – No, he isn’t.

8 I’m from Ashton, but ……………………….. parents are from Leeds.

9 It’s a nice house, Dave, and ………………………. garden is nice, too.

10 Paul is very quiet, but ………………………. sister isn’t.

11 This is my wife. …………………………….. name is Sandra.

12 Jack has got a brother. ………………………….. brother is a football player.

GRAMMAR
Present Simple
Download 1 Areal Editores

QUESTION 5 | Arrange the words and make the necessary changes to make sentences in
the Present Simple.

1 I / collect stamps. ………………………………………………………………………………

2 he / read comics? ………………………………………………………………………………

3 Chris / not sing in a band. ……………………………………………………………………………….

4 we / have got a hamster. ……………………………………………………………………………….

5 Andy and John / like cola? ……………………………………………………………………………….

6 she / not be nice. ……………………………………………………………………………….

7 they / help their parents. ……………………………………………………………………………….

8 the children / speak English? ……………………………………………………………………………….

9 I / not buy a newspaper every Saturday. ……………………………………………………………….

6
QUESTION 6 | Put the verbs in brackets in the Present Simple.

1 He ……………………………………………….. (to drive) to work every day.

2 I ……………………………………………….. (not/to think) you’re right.

3 …………………………………………………. (we/to have) enough time?

4 I ……………………………………………….. (to eat) cereal in the morning.

5 …………………………… they ………………………… (to write) e-mails every day?

6 You …………………………………… (to watch) a lot of TV.

7 He ………………………………… (not/to read) the newspaper.

8 …………………………… she often ………………………….. (to dance)?

9 What time ……………………………………. (you/to arrive) on Mondays?

10 What ………………………………………. (you/to do) at the weekend?

GRAMMAR
Modal Verb Can
Download 1 Areal Editores

QUESTION 7 | Use the correct form of the modal verb can.

1 Monkeys ……………………………….. talk.

2 Pigs …………………………………….. fly.

3 I ……………………………………… play the piano, but Cory can’t.

4 You ……………………………… go on holiday. It’s too expensive.

5 ……………………………………. I borrow some money?

6 I don’t know the answer. ………………………………………. you tell me?

7 Tony …………………………………….. come tonight, he’s too busy.

8 Jim makes great food. He ……………………………… cook really well.

7
9 Excuse me, we ……………………………. watch the movie.

10 It’s too noisy. We ……………………………. study here.

QUESTION 8 | Match the two parts to make a meaningful sentence.

1. Can she play tennis? A) Yes, he can. He cooks delicious dishes.

2. Can I park the car here? B) No, we are too busy.

3. Can she play football? C) Yes, she can. She often has games.

4. Can he cook? D) Yes, I can hear something strange.

5. Can you meet us on Saturday? E) Yes, of course. Here it is.

6. Can you hear that noise? F) No, I can’t. I haven’t got a driving license.

7. Can he use your mobile phone? G) No, you can’t. It is not allowed.

8. Can you drive? H) Yes, she can. She belongs to the school team.

1 2 3 4 5 6 7 8

GRAMMAR
Possessive case
Download 1 Areal Editores

QUESTION 9 | Fill in the gaps with the possessive case of nouns. Decide whether you have
to use ‘s or an of-phrase.

1 The boy has a toy. It’s the ………………………………………………………………………………..

2 Peter has a book. It’s ………………………………………………………………………………………

3 The magazine has my picture on its cover. My picture is on ………………………..

8
4 Our friends live in this house. It’s ……………………………………………………………

5 There is milk in the glass. It’s a ………………………………………………………..

6 This house has a number. What is ………………………………………………… ?

7 The walk last two hours. It’s ……………………………………………………………

8 John has a sister, Jane. Jane is …………………………………………………….

9 The film has a name, “Scream”. “Scream” is …………………………………………….

10 This school is for girls only. It’s ……………………………………………………………

GRAMMAR
Prepositions of time
Download 1 Areal Editores

QUESTION 10 | Put the following words/phrases in the right column.

night the weekend the morning Monday evening 11.00 am summer

2010 midnight Christmas Day 20th March five o’clock noon

Sunday afternoon Tuesday dinnertime the Ice Age

IN ON AT

QUESTION 11 | Complete with the correct preposition of time.

9
1 Peter is playing tennis ………………………………………. Sunday.

2 My brother’s birthday is ……………………………………. November 5th.

3 My birthday is …………………………………… April.

4 We are going to see my parents ……………………………… the weekend.

5 ……………………………………… 1666, a great fire broke out in London.

6 I don’t like walking alone in the streets ………………………. night.

7 What are you doing …………………………. the afternoon.

8 My friend has an examination ……………………………. July.

9 I will wait for you …………………………….. seven o’clock.

10 I do my homework …………………………… weekdays.

GRAMMAR
Definite and indefinite articles
Download 1 Areal Editores

QUESTION 11 | Complete with the, a or an.

1 He has got ……………………………… dog.

2 They work in …………………………….. office.

3 I live in ……………………….. house near the river.

4 ………………. teacher is very good.

5 We usually eat in ………………….. Chinese restaurant.

6 …………………….. car over there is a Mercedes.

7 ……………………. capital of Spain is Madrid.

8 Have you got …………………….. pencil?

10
9 She wants to buy …………………. Umbrella.

10 Please switch off ……………………… light when you finish.

11 Yesterday, I ate ……………………….. omelette for lunch.

12 I saw ……………………. full moon last night.

QUESTION 12 | Fill in the gaps with the correct definite, indefinite or zero articles.

I am from Primrose, Johannesburg. Johannesburg is (1) …………………………………… city in (2)

……………………………. South Africa. I live in (3) …………………………… town called (4) ……………………..
Primrose which is on (5) ……………………………….. river Limpopo. I live in (6) …………………….. house in
(7) …………………. quiet street in the city. (8) …………………………….. street is called “Olive Road” and
(9) ……………………………. house is old – more than 100 years old! I am (10) …………………………. English
lecturer at (11) ……………………… Wits University near (12) ……………………. centre of (13) ………………….
town. I like (14) …………………….. books, music and taking (15) …………………… photographs. I usually
have (16) ……………………… lunch at college. I usually go (17) ……………………….. home by (18)
…………………….. car. We have all kinds of food in (19) ………………………. South Africa. I like (20)
……………………....... Portuguese food very much. Sometimes, I go to (21) …………………. Portuguese
restaurant in Germiston. (22) …………………. Portuguese restaurant is called “Maria’s”. (23)
………………………. Portuguese food is delicious!

GRAMMAR
Present Continuous
Download 1 Areal Editores

QUESTION 13 | Put the following sentences in the Present Continuous tense.

1 John and I ……………………………. (to stay) at a beautiful hotel.

2 Kevin ………………………………. (not to work) at home today.

3 I ……………………………………. (to wait) for a very important letter.

4 You ……………………………… (not to walk) very fast. Are you tired?

5 …………………………………….. (they/to buy) a new car?

11
6 He …………………………….. (to learn) to read.

7 I ………………………………….(not to look) for your keys.

8 …………………………………… (you / to sell) the house?

QUESTION 14 | Now put the following verbs in the Present Simple or in the Present
Continuous tense.

1 Vegetarians are people who ………………………………. (not/to eat) meat.

2 Look! My father ………………………………….. (to come).

3 Some people still …………………………….. (to think) the sun …………………………….. (to go)
round the earth.

4 ………………………………… (you/to play) tennis every weekend?

5 Who …………………………… (to sit) on my chair?

6 What …………………………. (to happen) in golf if you …………………… (to lose) the ball?

7 Look! She …………………………. (to wear) the same shoes as I am.

8 A: What ………………………… (you/to look) at?

B: A strange bird!

9 I ……………………………… (to stay) with John for a few weeks until my flat is ready.

10 We ………………………….. (usually/to stay) with Peggy when we go to Chicago.

GRAMMAR
Present and Past Simple – To be
Download 1 Areal Editores

12
QUESTION 15 | Choose the correct form of the verb to be.

1 Ladies and gentlemen. Here ………………………… the news.

2 Where …………………..my jeans.

3 Further information ……………………………. available in the office.

4 The stairs ……………………….. over there, Sir.

5 The furniture in our classroom ……………………………….. uncomfortable.

6 Portugal ………………………….. a very nice country.

7 Your sunglasses ……………………………….. on the table.

8 Homework ………………………. Boring.

9 Physics …………………….. not easy.

10 The scissors on the table ………………………………. mine.

QUESTION 16 | Put the verb to be in the correct Past Simple form.

1 It …………………….. cold yesterday.

2 I ……………………… (not) at home.

3 They …………………………. American.

4 There ………………………. a pen on the desk.

5 My test ……………………… yesterday.

6 We …………………….. (not) in Chicago.

7 That ………………………the right answer.

8 I ………………………….. at home last Friday.

QUESTION 17 | Use the Past Simple in the following statements.

1 Jane …………………………… (to watch) a film yesterday.

13
2 He ………………………. (not to carry) a box to school.

3 ……………………………. (they/to help) their father last week?

4 John and Amy …………………………… (to swap) books in class.

5 I ……………………………. (not to talk) to Andrew in the English class.

6 …………………………….. (Susan/to dance) with Peter?

7 The boys ………………………….. (to try) to play football in the playground.

8 The teacher ………………………(not/to plan) a school trip with us.

9 She ……………………….. (to wash) her hair.

10 He ……………………………….. (to study) his English verbs for the test.

VOCABULARY
House vocabulary
Download 1 Areal Editores

QUESTION 18 | Read the definitions related to the rooms of a house and identify the word.

1 People store old things here.

2 A small room used for storing food.

3 A room underneath the house.

4 A room where people eat.

5 The entrance passage to a house.

6 A room where books are kept.

7 Another name for a living room.

8 A room where people work.

QUESTION 19 | Objects at home. Which word is the odd one out?

1 couch, chair, table, sofa

14
2 refrigerator, medicine cabinet, oven, stove

3 scale, faucet, plug, sink

4 bed, toaster, dresser, closet

5 measuring cup, frying pan, trash can, baking pan

6 recliner, end table, coffee table, dresser

7 roof, lamp, floor, wall

8 balcony, faucet, garage, yard

VOCABULARY
Travelling
Download 1 Areal Editores

QUESTION 20 | Circle the correct word to complete the sentence.

1 When you arrive in a new country, you often have to go through the
(customs/custom) at the airport.

2 A (lay around/layover) is the time you have to wait at an airport for your
connecting flight.

3 Our tour (guide/conductor) was amazing! He knew so much about the city!

4 Travelling first-(level/class) is very expensive.

5 I wanted to buy train tickets, but the ticket (office/bureau) was closed.

6 Are you here on vacation? No. I’m here on (affairs / business).

7 We plan to do some (sightseeing/see-sights) while we’re in Chicago.

8 I left my bag in a (locker/lock) at the train station.

9 You have to check (in/on) at the airport three hours before your flight.

10 Is the room air-(cold/conditioned)?

15
 VOCABULARY
Places in town
Download 1 Areal Editores

QUESTION 21 | Read these sentences. Are they TRUE (T) or FALSE (F)? Correct them.

1 Joyce is in the park. She’s buying a computer.

……………………………………………………………………………………………………………………………………
2 Simon is in the library. He’s reading an exciting book.
……………………………………………………………………………………………………………………………………..
3 William is in the café. He’s playing basketball.
……………………………………………………………………………………………………………………………………..
4 Rosalin is at the sports centre. She’s buying some magazines.
……………………………………………………………………………………………………………………………………..
5 Belinda is drinking a milkshake. She’s at the post office.
……………………………………………………………………………………………………………………………………..
6 Jamie is at the pet shop. He’s buying some dog food.
……………………………………………………………………………………………………………………………………..
7 Justin is at the newsagents. He’s buying some bananas.
……………………………………………………………………………………………………………………………………..
8 Lorraine loves playing in the water. She’s in the swimming pool.
……………………………………………………………………………………………………………………………………..
9 Kevin is at the bus stop. He’s waiting for a train.
……………………………………………………………………………………………………………………………………
10 Mia is at the post office. She’s buying some stamps.
……………………………………………………………………………………………………………………………………..

GRAMMAR
Linking words
Download 1 Areal Editores
16
QUESTION 22 | Complete with and, but, so or because.

1 Tom worked hard, …………………………………… he won a ticket to Jamaica.

2 The sun came out, …………………………………… the snowman began to melt.
3 Bob ran fast, …………………………………. he didn’t win the race.
4 The walk was long, …………………………….. he was tired by the end of it.
5 Mark fell off his bicycle, ………………………. he was not hurt.
6 I was going to eat all the sweets, …………………….. I saved some form my brother.
7 I like English ……………………………… I read a lot.
8 I like tennis, …………………………….. I don’t play very well.
9 Freddie put on his shoes …………………………….. went out to play.
10 A parrot can fly, ……………………………………………. a tortoise can’t.

GRAMMAR
Modal verb “should”
Download 1 Areal Editores

QUESTION 23 | Write should or shouldn’t.

1 You ……………………………. be so selfish.

2 I don’t think you ………………………………. smoke so much.
3 You ……………………………… exercise more.
4 I think you ………………………… try to speak to her.
5 You are overweight. You ………………………………… go on a diet.
6 Where ………………………… we park our car?
7 You …………………………. never speak to your mother like this.
8 The kids …………………………… spend so much time in front of the TV.
9 ……………………………… I tell her the truth or should I say nothing?
10 I think we ……………………………. book our holiday in advance.

17
 GRAMMAR
Compound nouns
Go Pro! | Porto Editora

QUESTION 24 | Compound nouns

A compound noun is a noun that is made up of two or more words. Most compound nouns in
English are formed by nouns modified by other nouns or adjectives.

e.g. The word black is an adjective and board is a noun, but if you join them together they
form a new word – blackboard.

Sometimes the two words are joined together.

e.g. tooth + paste = toothpaste
bed + room = bedroom
under + ground = underground

Sometimes they are joined by using a hyphen.

e.g. check-in
sergeant-at-arms
daughter-in-law

Sometimes they appear as two separate words.

e.g. full moon
swimming pool
attorney general

Match the words from column A to the words in column B to make 10 compound nouns. Each of
the words in column A should only be compounded once to a word in column B. The first one has
been done for you.
travel reservations
sales card
duty class
business representative
custom & arrival
hotel free
multinational number
credit cheques
gate agency
departure & immigration
traveller’s corporation

18
 ESP – Relações Laborais
19
 ABBREVIATIONS QUIZ
Communication in the Professional World
Go Pro! – Porto Editora

QUESTION 1 | In the professional world there is a great number of abbreviations used either
orally or in written documents. Can you guess what the following stand for? Choose the correct
option: A, B, C or D.

1.1 ASAP

a) Please reply

b) Paid

c) Value added tax

d) As soon as possible

1.2 QTY

a) Value added tax

b) Quantity

c) With reference to

d) Please confirm

1.3 THX

a) Thanks

b) Please

c) Please reply

d) For the attention of

20
1.4 @

a) Value added tax

b) Quantity

c) At

d) Number

1.5 LDT.

a) Value added tax

b) Limited company

c) Per annum

d) Incorporated

1.6 CC

a) Account

b) Copies to

c) Please reply

d) Value added tax

1.7 PR

a) For the attention of

b) Please confirm

c) Please reply

d) Any other business

21
1.8 PA

a) Personal assistant

b) Please confirm

c) Please reply

d) Any other business

1.9 NB

a) For the attention of

b) Initial purchase offer

c) Pay attention to this

d) Month

1.10 VAT

a) With reference to

b) Value added tax

c) Public relations

d) Purchase

1.11 RSVP

a) Per week

b) Paid

c) Please reply

d) Value added tax

22
1.12 A/C

a) For the attention of

b) Account

c) Taxes

d) At

1.13 AOB

a) Annual meeting

b) Please confirm

c) Please reply

d) Any other business

1.14 ATTN

a) For the attention of

b) Initial purchase offer

c) Approximately

d) Month

1.15 RE

a) With reference to

b) Junior

c) Public relations

d) Purchase

23
 ABBREVIATIONS QUIZ
Communication in the Professional World
www.learnenglish.de

QUESTION 2 | Work – What do they do? Where do they work?

Job Meaning What do they do? Where do they work?

Accountants Look after the finances in an They work in an office.
organization.
Bakers Bake bread. They work in a bakery.
Barbers Shave men’s beards and cut They work in a barbers.
men’s hair.
Barmen / women Serve drinks. They work in a bar, pub or restaurant.
Butchers Prepare and sell meat. They work in a butchers.
Chambermaids Clean and tidy rooms. They work in a hotel.
Chefs Prepare and cook food. They work in a kitchen.
Dentists Look after people’s teeth. They work in a dentist.
Doctors Look after people’s health. They work in a hospital or surgery.
Fishmongers Prepare and sell fish. They work in a fishmongers.
Flight attendants Look after passengers. They work in an aeroplane (airplane AmE).
Hairdressers Cut and style people’s hair. They work in a hair salon.
Judges Judge and sentence people. They work in a law court.
Lawyers Defend and prosecute people. They work in a law court and in a lawyers
office.
Nurses Look after patients. They work in a hospital or doctor’s
surgery.
Opticians Look after people’s eye sight. They work in an opticians.
Porters Carry other people’s bags and They work in a hotel or train station.
luggage.
Receptionists Meet and greet visitors. They work in a reception.
Sales Assistants Sell goods and look after They work in a shop.
customers.
Secretaries Arrange appointments, type They work in an office.
letters and organize meetings.
Surgeons Operate on people who are sick. They work in a hospital.
Tailors Design, make, alter or repair They work in factories and shops.

24
 garments.
Teachers Teach people. They work everywhere.
Technicians Organize and repair technical They work everywhere.
equipment.
Vets Look after people’s animals. They work in a veterinary surgery or vets.
Waiters / Waitresses Serve people food and drink. They work in a restaurant.
Welders Weld metal to make things. They work in factories and construction.

QUESTION 3 | Leaving or losing your job?

There are many different ways to express leaving or losing a job.

To leave your job:

To resign / To quit / To leave your job – to give up a job or position by telling your employer
that you are leaving.
To retire – to leave your job or stop working because of old age or ill health.

To lose your job:

To be dismissed / To be fired / To get fired / To be sacked / To get the sack / To get the
chop / To get your P45 / To lose your job – to be asked to leave a job, usually because you
have done something wrong or badly, or sometimes as a way of saving the cost of employing
you.

QUESTION 4 | Common questions asked in a normal interview. Translate the information

into Portuguese.

These are the most common questions asked in a normal interview with some ideas of how to
prepare an answer:

25
4.1 Tell me about yourself.
This does not mean “Give me your life story”. It’s your chance to give an overall impression of
who you are. Research the company to get an idea of the skills and experience they’re looking
for, work those into your response. Make sure you concentrate on who you are, your work
experience, and relate everything to show that you would be a great candidate for the position.

4.2 What were your main responsibilities in your last job? What is your biggest
accomplishment?
Be specific and positive about what you did in your current / previous job. Try to relate them to
the job you are being interviewed for.

4.3 What is your biggest accomplishment?

Give an example that relates to the job you are interviewed for.

4.4 What are your greatest strengths / weaknesses?

Your ability to work well under pressure, prioritizing skills, problem-solving skills, professional
expertise, leadership skills, team spirit. Be prepared to give real life examples.
Be honest about a specific weakness, but show what you are doing to overcome it.

4.5 Why do you want to work for this company?

Be positive. Research the organization and relate what they offer to your long-term ambitions.

4.6 Why do you want to leave your current job? or Why did you leave your last job?
Never say anything bad about your previous employers. Think about leaving for a positive
reason.

4.7 When can you start?

26
Straight away.
I need to give (x) weeks notice.

4.8 Do you have any questions?

Yes. Prepare several questions before the interview. You could ask about career / development
/ training opportunities. Be sure to ask when they’ll make their decision.
………………………………………………………………………………………………………………………………………………………………
………………………………………………………………………………………………………………………………………………………………
………………………………………………………………………………………………………………………………………………………………
………………………………………………………………………………………………………………………………………………………………..
………………………………………………………………………………………………………………………………………………………………
………………………………………………………………………………………………………………………………………………………………
………………………………………………………………………………………………………………………………………………………………
………………………………………………………………………………………………………………………………………………………………..
………………………………………………………………………………………………………………………………………………………………
………………………………………………………………………………………………………………………………………………………………
………………………………………………………………………………………………………………………………………………………………
………………………………………………………………………………………………………………………………………………………………..
………………………………………………………………………………………………………………………………………………………………
………………………………………………………………………………………………………………………………………………………………
………………………………………………………………………………………………………………………………………………………………
………………………………………………………………………………………………………………………………………………………………..
………………………………………………………………………………………………………………………………………………………………
………………………………………………………………………………………………………………………………………………………………
………………………………………………………………………………………………………………………………………………………………
………………………………………………………………………………………………………………………………………………………………..

27
………………………………………………………………………………………………………………………………………………………………
………………………………………………………………………………………………………………………………………………………………
………………………………………………………………………………………………………………………………………………………………
………………………………………………………………………………………………………………………………………………………………..
………………………………………………………………………………………………………………………………………………………………
………………………………………………………………………………………………………………………………………………………………
………………………………………………………………………………………………………………………………………………………………
………………………………………………………………………………………………………………………………………………………………..
………………………………………………………………………………………………………………………………………………………………
………………………………………………………………………………………………………………………………………………………………
………………………………………………………………………………………………………………………………………………………………
………………………………………………………………………………………………………………………………………………………………..
………………………………………………………………………………………………………………………………………………………………
………………………………………………………………………………………………………………………………………………………………
………………………………………………………………………………………………………………………………………………………………
………………………………………………………………………………………………………………………………………………………………..
………………………………………………………………………………………………………………………………………………………………
………………………………………………………………………………………………………………………………………………………………
………………………………………………………………………………………………………………………………………………………………
………………………………………………………………………………………………………………………………………………………………..

QUESTION 5 | Read the following dialogue. John has a job interview for a Saturday job.
Interviewer: So, you’ve applied for the Saturday position, right?
John: Yes, I have.
Interviewer: Can you tell me what made you reply to our advertisement?
John: Well, I was looking for a part-time job to help me through college. And I think
that I’d be really good at this kind of work.
28
Interviewer: Do you know exactly what would you be doing as a shop assistant?
John: Well I imagine I would be helping customers, keeping a check on the supplies in
the store, and preparing the shop for business.
Interviewer: That covers it, you would also be responsible for keeping the front of the store
tidy. What sort of student do your regard yourself as … did you enjoy studying while you were at
school?
John: I suppose I’m a reasonable student. I passed all my exams and I enjoy studying
subjects that interest me.
Interviewer: Have you any previous work experience?
John: Yes. I worked part-time at a take-away in the summer holidays.
Interviewer: Now, do you have any questions you’d like to ask me about the position?
John: Yes. Could you tell me what hours I’d have to work?
Interviewer: We open at 9.00, but you would be expected to arrive at 8.30 and we close at
6.00 pm. You would be able to leave then. I think I have asked you everything I wanted to. Thank
you for coming along to the interview.
John: Thank you. When will I know if I have been successful?
Interviewer: We’ll be making our decision next Monday, we’ll give you a call.

QUESTION 6 | Complete the crossword.

Down:
1 – He or she is the boss in a restaurant kitchen.
2 – He or she looks after the records of money for a company or person.
5 – He or she is in charge of a trial in a court.
9 – He or she speaks for people in court.
10 – He enforces the law.
12 – He or she writes articles for a newspaper.
29
13 – He stops buildings and other things from burning.
16 – He or she supplies and repairs water pipes, sinks, baths.
18 – He or she treats animals who are ill or hurt.

Across:
2– He or she works with wood.
4 – He or she fixes lights, switches and appliances.
6 – He or she looks after you in hospital.
10 – She delivers your letters and parcels.
11 – He or she makes bread and cakes.
14 – He or she or designs buildings, machines, roads, etc.
15 – He or she looks after your teeth.
17 – He or she operates on you in hospital.
19 - Lynne is a teacher………………………………….

30
QUESTION 7 | Read the text. You can read it more than once.

The Job Interview

Interviewer: So, you've applied for the Saturday position, right?

John: Yes, I have.

Interviewer: Can you tell me what made you reply to our advertisement?

John: Well, I was looking for a part-time job to help me through college. And I think that I'd be really good at this
kind of work.

Interviewer: Do you know exactly what you would be doing as a shop assistant?

31
John: Well I imagine I would be helping customers, keeping a check on the supplies in the store, and preparing
the shop for business.

Interviewer: That about covers it, you would also be responsible for keeping the front of the store tidy. What
sort of student do you regard yourself as . . . did you enjoy studying while you were at school?

John: I suppose I'm a reasonable student. I passed all my exams and I enjoy studying subjects that interest me.

Interviewer: Have you any previous work experience?

John: Yes. I worked part-time at a take-away in the summer holidays.

Interviewer: Now, do you have any questions you'd like to ask me about the position?

John: Yes. Could you tell me what hours I'd have to work?

Interviewer: We open at 9.00, but you would be expected to arrive at 8.30 and we close at 6.00 pm. You would
be able to leave then.
I think I have asked you everything I wanted to. Thank you for coming along to the interview.

John: Thank you. When will I know if I have been successful?

Interviewer: We'll be making our decision next Monday, we'll give you a call.

7.1 | John would be working in electric department.

A. True B. False C. Didn’t say

7.2 | The job doesn’t pay very well.

A. True B. False C. Didn’t say

7.3 | He saw the advertisement in the local newspaper.

A. True B. False C. Didn’t say

7.4 | John failed some of his exams.

A. True B. False C. Didn’t say

32
7.5 | John would start work at 9.00.
A. True B. False C. Didn’t say

7.6 | John has left school.

A. True B. False C. Didn’t say

7.7 The job is in a shop.

A. True B. False C. Didn’t say

7.8 John will start the job on Monday.

A. True B. False C. Didn’t say

7.9 The job is full time.

A. True B. False C. Didn’t say

7.10 He wouldn’t have to deal with customers.

A. True B. False C. Didn’t say

33
 FUNCTIONAL SKILLS ENGLISH
Understanding job descriptions
www.esolcourses.com

QUESTION 8 | Read the text below and then scroll down the page to answer some
questions.

8.1 This text is …

a) an application form b) a letter c) a job description

34
8.2 This text has been written to …
a) say yes to a job offer b) tell people about a job c) offer someone a job

8.3 True or False? The job is part-time.

a) False b) true c) we don’t know

8.4 Which of these things don’t we know?

a) How many days the job is for b) How much the job pays c) The hours of work

8.5 Where is this job?

a) in a library b) we don’t know c) in a college

VOCABULARY
The world of work
Go Pro! | Porto Editora

QUESTION 9 | Match the words to their definition.

1. bonus 2. CV 3. apply 4. fire/sack/dismiss 5. employer 6.employee
7. maternity leave 8. sick leave 9. notice 10. personnel / staff / workforce
11. promotion 12. recruit 13. resign 14. retire 15. salary / wages
16. income tax 17. take on

A to remove or discharge someone from their job.

B to stop working, usually because of age
C a move to a more important job or position in a company
D a fixed, regular payment, usually paid monthly
E a period of absence from work (for a woman) when having a baby
F short account of one’s education, career, etc.

35
G a written statement communicating the intention to resign.
H to give up a job.
I additional pay given to employees as an incentive or a reward.
J the group of people who work for a company or factory.
K to employ; to hire
L to look for and employ personnel
M the person who is charge of employment (the boss).
N a period of absence from work because of an illness
O the percentage of what you earn which you pay to the government
P someone who is paid to work for someone else (worker)
Q to make a formal request for a job

VOCABULARY
The world of work
Go Pro! | Porto Editora

QUESTION 10 | A highly successful company is recruiting new computer technicians.

Complete the interview.

this job will help you

ideas
want this job
describe
pro-active worker
technologies

Melissa: Good morning. I’m Melissa Jameson and I’ll be interviewing you today. It’s a
pleasure to meet you. Have a seat.

36
Mark: Good morning. I’m Mark Robson. Thank you for having me.
Melissa: Okay! I’m going to ask you a few standard questions. Can you (1) …………………………
yourself?
Mark: Well, I consider myself a very (2) …………………………….: since I started my
vocational course in computer management, I’ve had two part-time jobs in
Microsoft and Vodafone where I could actually put my knowledge and abilities to
the test. Apart from that, I have a very open personality: I’m easygoing and I
have good (3) …………………….. which help me get along with my workmates and
work in a team.
Melissa: Right! So, why do you (4) ……………………….. ?
Mark: It would be a great opportunity to work for a strong, successful and goal-
oriented company like yours. I wouldn’t like to work for someone who didn’t
understand the importance of new (5) ………………………………….
Melissa: What do you see (6) ………………………………..?
Mark: In five years, I expect to take a degree in computer engineering and perhaps
create my own company.
Melissa: Well, thank you very much. It was very nice to meet you. You will hear from us in
two days.
Mark: Thank you!

37
BIBLIOGRAFIA / WEBGRAFIA
Go Pro – Porto Editora

New Getting On – Areal Editores

Jobs and Work – Express Publishing

Grammar 1, 2, 3 – Express Publishing

Download – Areal Editores

www.learnenglish.de
www.esolcourses.com

38