DATA MANAGEMENT

ACCURACY
INCREASED BY 99%
For a Pharma Giant with
Robotic Process Automation
COUNTRY DOMAIN
INDIA PHARMACEUTICALS CYGNET INFOTECH
+1-609-245-0971
inquiry@cygnetinfotech.com
www.cygnetinfotech.com
CLIENT PROFILE
The client is one of the global top 15 pharmaceutical companies
offering Branded and Generic Formulations, Biosimilars and
Active Pharmaceutical Ingredients (APIs). It is a significant player
in the US, India, Japan and additionally in other counties within
APAC, EMEA and LATAM holding a global leadership position in
Anti-TB and Cephalosporin segments.

50+ 18 20,000
Years of World-class Strong team
experience manufacturing facilities of experts

BUSINESS SCENARIO
The client is committed to drive
cutting-edge research and build
world-class capabilities in
manufacturing, supply chain and
commercialization to meet the
demanding needs of medical care.
They endeavor to offer products
and solutions to consumers
improving and maintaining a
superior quality of life for people.
BUSINESS CHALLENGES
The client had been manually managing the entire
customer data. It would take them 4-5 days to
bifurcate the data of mismatched invoices and
invoices which were not available on their Indirect
Tax system and get back to their customers by
email.
They had also been facing several challenges
while processing their data manually when
splitting the raw file into multiple files based on
usernames and sending that file to the respective
user by email.
COMPLICATED DATA MANAGEMENT

NEARLY 2 DAYS’ PROCESSING TIME FOR

1000 ROWS PER SPREADSHEET

20-30% CHANCES OF HUMAN ERRORS IN

THE FINAL OUTCOMES

INEFFICIENT MANUAL MECHANISM TO FIND

MISSING VALUES IN SPREADSHEETS

INABILITY TO COPE WITH UNEXPECTED

SPIKES IN MANUAL DATA ENTRIES

INACCURATE OUTCOMES RESULTING IN

OPERATIONAL CHALLENGES

www.cygnet-infotech.com
CYGNET’S SOLUTION
Cygnet’s business analysts understood the client’s
expectations and detailed requirements to identify
their challenges. After thorough discovery, the team
proposed implementation of a Robotic Process
Automation solution.
The development team built a robust BOT to address
the identified data management and accuracy
challenges.
To execute the process, the user simply needs to
define the details in the config file which includes:
1. Sender/receiver email IDs
2. Email content (Subject, Body, Attachment naming
conventions) – Email body can be in HTML format
as well
3. File Paths
4. Details for Mapping Data in Excel Files
As an Input, the Bot includes two sets of files:
1. One set includes the list of Invoices processed in
the Defined time duration
2. Another set includes the mapping of PO numbers
with user details
The Bot validates the invoice data and maps it with the
PO numbers and relevant contact details of the users
generating the following set of files as an output.
FUNCTIONAL USE CASE
USER INPUT
USER
SEND EMAIL
INTENDED USERS
There will be three sets of files:
1. Individual Excel sheet for each user classified by its
PO Number. It will be sent to the individual user via
email.
2 One set will contain invoice data with PO
numbers that are not found in the Master file and,
3. The other set will contain invoice data in
which usernames are not found relevant to their PO
numbers.
The above Output files (2 & 3) will be sent to the
respective user IDs as mentioned in the configuration
file.
Additionally, based on the client’s request, our
developers also included a failure condition for the
BOT, i.e. email would not be sent to the users if the file
size exceeded 10 MB as the client’s network limited
sending or receiving emails with attachments beyond
10 MB.
This ultimately fast-tracked the client’s productivity with
99% accuracy using the Bot to mimic human actions
while performing the same task. Moreover, due to the
technical rule-based nature of the repetitive tasks, they
could easily be automated without causing disruption
to the client’s existing IT infrastructure.
CYGNET RPA SOLUTION
PROCESS DATA
OUTPUT DATA
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 TOOLS AND PROJECT MANAGEMENT
TECHNOLOGY METHODOLOGY
Agile

DEVELOPMENT ENVIRONMENT
Python 3.7 OS: Windows 10

DEVELOPMENT FRAMEWORK
Standalone Application

DATABASE
Local Dataframe Object

TOOLS
SMTP, Dataframe

BUSINESS BENEFITS

REDUCTION IN SPREADSHEET 40% PRODUCTIVITY

PROCESSING OF 1000 ROWS IMPROVEMENT FOR THE
TO 10 MINS FROM 2 DAYS OVERALL PROCESS

REDUCED OVERALL MANUAL BIFURCATED MORE

DATA PROCESSING TIME THAN 100000 RECORDS
FROM 5 DAYS TO 10-15 MINS SO FAR

DRAMATICALLY
ACHIEVED 99% ACCURATE
INCREASED THE DATA
RESULTS
MANAGEMENT

www.cygnet-infotech.com
 I
We Have 1000+
Technology
Enthusiasts

ABOUT CYGNET
Working with
Global Brands

Cygnet Infotech is one of the most trusted names in the IT

space delivering technology solutions to global clients
across 35 countries. Born out of a vision to create software
development company where quality, innovation and
We Have Delivered
personalized services trump low cost, makeshift solution, 2000+ Enterprise-
Cygnet partners with its client to help them transform into Class Solutions &
high performance businesses. Products

Cygnet has deep industry and business process expertise,

global resources and a proven track record in delivering
innovative technology solutions. Cygnet can mobilize the
right people, skills and technologies that improves business
Our 100% Agile
performance. Approach
Creates Value

CONTACT US
USA INDIA We Are
Cygnet Infotech LLC. Cygnet Infotech Pvt. Ltd. "Technology First"
125 Village Boulevard, 16-Swastik Society, Company
Suite 315, Princeton, Nr. AMCO Bank, Stadium Circle,
NJ 08540 Navrangpura, Ahmedabad 380009

+1-609-245-0971 +91-79-67124000
+1-609-533-8393

We Have Deep
UK DUBAI Industry and
Cygnet Infotech Ltd. Cygnet Fintech Software Process
Devonshire House Unit 807, Ubora Tower 2, Knowledge
60 Goswell Road, London, Business Bay, Dubai,
United Kingdom, EC1M 7AD UAE, PO Box No.: 418360

+44-20-8099-1653 +971 52 830 5127

We Help Clients to
inquiry@cygnetinfotech.com Digitize, Scale and
Transform into
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