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Laurie Root

Elyria, OH, United States Phone: 1-(440)-657-6718 Email: swedishfish4748@outlook.com

SUMMARY OF QUALIFICATIONS

EDUCATION

2001

– 2004

2004

– 2008

2019

– 2019

EXPERIENCE 02/2019 – 11/2019

Skills

Microsoft Office (10+ years)2019 – 2019 EXPERIENCE 02/2019 – 11/2019 Skills Bilingual Spanish Computer Literate (10+ years) Data Entry

Bilingual Spanish02/2019 – 11/2019 Skills Microsoft Office (10+ years) Computer Literate (10+ years) Data Entry Excel (10+

Computer Literate (10+ years)Skills Microsoft Office (10+ years) Bilingual Spanish Data Entry Excel (10+ years) Customer Service Skills (10+

Data Entry(10+ years) Bilingual Spanish Computer Literate (10+ years) Excel (10+ years) Customer Service Skills (10+ years)

Excel (10+ years)Bilingual Spanish Computer Literate (10+ years) Data Entry Customer Service Skills (10+ years) Communications (10+

Customer Service Skills (10+ years)Computer Literate (10+ years) Data Entry Excel (10+ years) Communications (10+ years) Typing 55 WPM Organizational

Communications (10+ years)Entry Excel (10+ years) Customer Service Skills (10+ years) Typing 55 WPM Organizational Skills Payroll Clerical

Typing 55 WPMService Skills (10+ years) Communications (10+ years) Organizational Skills Payroll Clerical Experience Recruiting

Organizational SkillsSkills (10+ years) Communications (10+ years) Typing 55 WPM Payroll Clerical Experience Recruiting Supervising Staffing

Payroll(10+ years) Typing 55 WPM Organizational Skills Clerical Experience Recruiting Supervising Staffing

Clerical Experience(10+ years) Typing 55 WPM Organizational Skills Payroll Recruiting Supervising Staffing Receptionist Schedule

Recruiting55 WPM Organizational Skills Payroll Clerical Experience Supervising Staffing Receptionist Schedule Appointments

SupervisingOrganizational Skills Payroll Clerical Experience Recruiting Staffing Receptionist Schedule Appointments Marketing Market

StaffingSkills Payroll Clerical Experience Recruiting Supervising Receptionist Schedule Appointments Marketing Market Research

ReceptionistPayroll Clerical Experience Recruiting Supervising Staffing Schedule Appointments Marketing Market Research Multi-call

Schedule AppointmentsExperience Recruiting Supervising Staffing Receptionist Marketing Market Research Multi-call management Business

MarketingSupervising Staffing Receptionist Schedule Appointments Market Research Multi-call management Business sales

Market ResearchStaffing Receptionist Schedule Appointments Marketing Multi-call management Business sales development PIERCE

Multi-call managementReceptionist Schedule Appointments Marketing Market Research Business sales development PIERCE UNION HIGH SCHOOL Pierce

Business sales developmentAppointments Marketing Market Research Multi-call management PIERCE UNION HIGH SCHOOL Pierce Union High School -

PIERCE UNION HIGH SCHOOL

Pierce Union High School - Arbuckle, CA

2001 to 2004

LORAIN COUNTY COMMUNITY

COLLEGE

Certificate of Completion Computer Science and Mechanics Lorain County Community College - Elyria, OH

2004 to 2005

High school or equivalent

Certificate of Completion, Computer Science and Mechanics

EXPRESS UNIVERSITY ONLINE LEARNCENTER

Certification

Certification of Course Completion for Front Office Coordinator Administration/ Professional Staffing Employment Recruiting Specialist.

EXPRESS EMPLOYMENT PROFESSIONALS Front Office Coordinator/ Recruiting Specialist

Responsibilities:

Lakewood, OH

Greeted and assisted all guest through online application and interview process.Recruiting Specialist Responsibilities: Lakewood, OH Performed all basic administrative duties including manage

Performed all basic administrative duties including manage all incoming and out going phone calls and emails.all guest through online application and interview process. Managed job Descriptions listings, posted across several job

Managed job Descriptions listings, posted across several job boards and social media platforms.manage all incoming and out going phone calls and emails. Conducted phone screens to gather candidate

Conducted phone screens to gather candidate information including availability, compensation expectations, technical skills, team fit, and more.posted across several job boards and social media platforms. Managed all applicant flow and consistently performed

Managed all applicant flow and consistently performed all employment recruiting.expectations, technical skills, team fit, and more. Conduct interviews for incoming potential employees and

Conduct interviews for incoming potential employees and ensure they are made aware of contract policies and meet all of the company requirements before hiring.flow and consistently performed all employment recruiting. Assisted with legal forms and completed on boarding paper

Assisted with legal forms and completed on boarding paper records and online records.contract policies and meet all of the company requirements before hiring. Completed final steps to weekly

Completed final steps to weekly payroll process.company requirements before hiring. Assisted with legal forms and completed on boarding paper records and online

Assist with filling job orders with qualified associated candidates.Facilitated confidential discussions between candidates and interview team. Utilized Quest4 candidate tracking system,

Facilitated confidential discussions between candidates and interview team.filling job orders with qualified associated candidates. Utilized Quest4 candidate tracking system, used for personal

Utilized Quest4 candidate tracking system, used for personal candidate information and interview feedback.discussions between candidates and interview team. Conducted drug screening and reference verification.

Conducted drug screening and reference verification.for personal candidate information and interview feedback. Accomplishments: As one of only two team members of

Accomplishments:

As one of only two team members of a newly owned staffing franchise, contributed to the successful increase of fulfilled client job orders, as well, as the increase of associate payroll hours.drug screening and reference verification. Accomplishments: Managed the company's recruitment social media strategy

Managed the company's recruitment social media strategy for branding purposes across multiple outlets, including Facebook, Twitter, Linkedin, Instagram, and Snapchat, nearly tripling awareness in less than a year.orders, as well, as the increase of associate payroll hours. Created new Recruitment Tracking System, as

Created new Recruitment Tracking System, as well as a system of tracking highest qualified usingand Snapchat, nearly tripling awareness in less than a year. Microsoft Excel that contributed to overall

Microsoft Excel that contributed to overall quality and efficiency of the staffing job order fulfillment process.

Achieved continuous success in driving down recruiting costs, while increasing profit by accurately assessing staffing requirements, and devising hiring approaches that attract high-quality talent and align with organizational goals.efficiency of the staffing job order fulfillment process. 01/2016 – 01/2018 JOHN G. CLEMINSHAW INC. County

01/2016 – 01/2018

JOHN G. CLEMINSHAW INC. County Real Estate Property Tax Appraiser

Elyria, OH

Responsibilities:

Gather, verify, and analyze data on residential properties as well as agricultural properties including, but not limited to, measuring structures, physically inspecting the exterior and interior of buildings, photographing property, analysis of market sales, and noting architectural quality and intended use of the propertyProperty Tax Appraiser Elyria, OH Responsibilities: Evaluating properties to establish market values and

Evaluating properties to establish market values and property ratings using internal and external sources.architectural quality and intended use of the property Data entry and generation of final property and

Data entry and generation of final property and land values that reflect market values for taxation purposes.and property ratings using internal and external sources. Accomplishments: In a team of 12, successfully completed

Accomplishments:

In a team of 12, successfully completed the 2018 Real Property Revaluation for Lorain County, Ohio.market values for taxation purposes. Accomplishments: Awarded special achievement bonuses for efficiently

Awarded special achievement bonuses for efficiently succeeding scheduled deadlines.the 2018 Real Property Revaluation for Lorain County, Ohio. The Lorain County Auditor's Office was presented

The Lorain County Auditor's Office was presented with the Ohio GIS Best Practices Award in 2018.bonuses for efficiently succeeding scheduled deadlines. Lorain County was the first of 19 counties to submit

Lorain County was the first of 19 counties to submit its valuations for the 2018 Real Propertypresented with the Ohio GIS Best Practices Award in 2018. Revaluation. The county also was the

Revaluation. The county also was the first to receive approval from the DTE.

12/2013 – 06/2015

MAPLE INN Assistant Manager

Avon, OH

Responsibilities

Maintained and monitored inventory, sales reporting, distribution, and product upgradesMAPLE INN Assistant Manager Avon, OH Responsibilities Assisted customers by phone regarding store operations,

Assisted customers by phone regarding store operations, products, promotions, and orderssales reporting, distribution, and product upgrades Accomplishments Resolution of client conflicts to maintain

Accomplishments

Resolution of client conflicts to maintain key accountsoperations, products, promotions, and orders Accomplishments Generated additional revenue through company approved sales

Generated additional revenue through company approved sales techniquesResolution of client conflicts to maintain key accounts Maintained and monitored inventory, sales reporting,

Maintained and monitored inventory, sales reporting, distribution, and product upgradesadditional revenue through company approved sales techniques Skills Used Bilingual in English and Spanish Microsoft

Skills Used

Bilingual in English and Spanishreporting, distribution, and product upgrades Skills Used Microsoft Office proficient Ability to multitask and problem

Microsoft Office proficientupgrades Skills Used Bilingual in English and Spanish Ability to multitask and problem solve in a

Ability to multitask and problem solve in a changing work environmentBilingual in English and Spanish Microsoft Office proficient Ability to train staff employees involving facility

Ability to train staff employees involving facility procedures, safety codes, and plating techniquesAbility to multitask and problem solve in a changing work environment Experience maintaining monthly and annual

Experience maintaining monthly and annual budgetswork environment Ability to train staff employees involving facility procedures, safety codes, and plating techniques

 

MAPLE INN

Avon, OH

06/2010 – 06/2013

Bartender

Responsibilities

 

Maintained and monitored inventory, sales reporting, distribution, and product upgrades 

Assisted customers by phone regarding store operations, products, promotions, and orderssales reporting, distribution, and product upgrades   Accomplishments   was a team member who

 

Accomplishments

 

was a team member who helped contribute to obtaining the restaurant's state mandated liquor license. I was also a dependable employee for conflict resolution of customers, as well as, loss prevention monitoring within the company. Skills Used

I

 

Bilingual in English and Spanish 

Microsoft Office and other various technologySkills Used I   Bilingual in English and Spanish Ability to multitask and problem solve in

Ability to multitask and problem solve in a changing work environmentand Spanish Microsoft Office and other various technology Ability to train staff employees involving facility

Ability to train staff employees involving facility procedures, safety codes, and plating techniquesmultitask and problem solve in a changing work environment Experience maintaining monthly and annual budgets 12/2008

Experience maintaining monthly and annual budgetsfacility procedures, safety codes, and plating techniques 12/2008 – 11/2009 CHEESECAKE FACTORY Server/Hostess

12/2008 – 11/2009

CHEESECAKE FACTORY Server/Hostess

Westlake, OH

Responsibilities

Greeting customers to the restaurant Serving customers in a polite and timely fashion

Prepare serving areas for convenience of customers

Accomplishments

I

was a cooperative team player that was of assistance to customers, as well as, coworkers for the

company.

 

Skills Used

Communication

Organization

Following company protocol for all business practices

02/2007 – 11/2008

CARIBOU COFFEE Sales Associate

Avon, OH

Responsibilities

Meeting and greeting customers Monitoring of profit obtained by the business

Cooperated with other team members to ensure corporate and customer satisfaction

Accomplishments

 

Successfully followed company guidelines that ensured customer satisfaction, as well as, corporate

satisfaction.

 

SKILLS

KEY AccountsSKILLS

Sales Associatesatisfaction.   SKILLS KEY Accounts Sales Techniques Satisfaction Associate Recruiting

Sales Techniques  SKILLS KEY Accounts Sales Associate Satisfaction Associate Recruiting Recruitment Staffing

SatisfactionSKILLS KEY Accounts Sales Associate Sales Techniques Associate Recruiting Recruitment Staffing Appraiser BEST

AssociateKEY Accounts Sales Associate Sales Techniques Satisfaction Recruiting Recruitment Staffing Appraiser BEST Practices

RecruitingSales Associate Sales Techniques Satisfaction Associate Recruitment Staffing Appraiser BEST Practices Staffing

RecruitmentAssociate Sales Techniques Satisfaction Associate Recruiting Staffing Appraiser BEST Practices Staffing Operations

StaffingTechniques Satisfaction Associate Recruiting Recruitment Appraiser BEST Practices Staffing Operations Recruitment

AppraiserSatisfaction Associate Recruiting Recruitment Staffing BEST Practices Staffing Operations Recruitment Staffing

BEST PracticesSatisfaction Associate Recruiting Recruitment Staffing Appraiser Staffing Operations Recruitment Staffing Payroll

StaffingSatisfaction Associate Recruiting Recruitment Staffing Appraiser BEST Practices Operations Recruitment Staffing Payroll

OperationsSatisfaction Associate Recruiting Recruitment Staffing Appraiser BEST Practices Staffing Recruitment Staffing Payroll

RecruitmentSatisfaction Associate Recruiting Recruitment Staffing Appraiser BEST Practices Staffing Operations Staffing Payroll

StaffingSatisfaction Associate Recruiting Recruitment Staffing Appraiser BEST Practices Staffing Operations Recruitment Payroll

PayrollSatisfaction Associate Recruiting Recruitment Staffing Appraiser BEST Practices Staffing Operations Recruitment Staffing