CERTIFIED

AGILE COACH (CAC)

Offered by:
 CERTIFIED
AGILE COACH (CAC)
Duration: 2 days (16 Hours)

Offered by:

Trainer:
Shailesh Thakkar
MScPM, ICF – PCC, CEC, BCC, HPTC, AKT, SPC4, CAL, AHF, CDA, SPS, CSP, CSM, CSPO
ICF Professional Certified Coach (PCC) | Prosci Certified Change Practitioner (CCP)
Certified Executive Coach (CEC) | Board Certified Coach (BCC)
Enterprise Agile Transformation Leader | Agile Trainer – CSU, Kanban, SAFe
Shailesh Thakkar
Shailesh is an accomplished Enterprise Agile Leader, Agile Trainer, Enterprise/Portfolio/Program
Coach, Agile Transformation Leader, and Agile Implementer. As an expert in all aspects of Agile
and Scaled Agile Framework (SAFe), he has proven skills in developing and coaching high-
performance teams.

Shailesh has trained 1,200+ professionals in Agile Fundamentals; various Agile/Scaled Agile
methods – Scrum, Kanban, XP, and SAFe; Agile coaching and facilitation; and DevOps. He has
provided consultancy services for Walmart, Allstate, ExxonMobil, Bank of America, AIG,
Deloitte, UST Global, and other mid-sized organizations.

Shailesh conducts both public and private Agile training workshops for the following
institutions/organizations:

CSU – CEAC, CAC, CATC, CAF

SAFe – SA, SP, SSM, SASM, SPOPM, SDP, SGP, RTE
Kanban – TKP, KMP1, KMP2 (KMP)

Shailesh is an Agility4All Accredited Trainer, Prosci Certified Change Practitioner (CCP), Lean
Kanban University Accredited Kanban Trainer (AKT), ICF Professional Certified Coach (PCC),
Board Certified Coach (BCC) with Executive Coaching specialty, Certified Executive Coach (CEC)
with Leadership Coaching specialty, SAFe Program Consultant (SPC), Certified Agile Leader
(CAL), and Certified Scrum Professional (CSP). He is a Social and Emotional Intelligence Coach,
High-Performance Team Coach, The Leadership Circle (TLC) 360 Profile Administrator, and The
Leadership Circle Manager Edition Administrator. Additionally, he holds TKP, KMP, PMP, PgMP,
PfMP, CISA, CISM, CGEIT, CRISC, ITIL Expert, and CSSGB credentials.

Shailesh has earned his Master of Science degree in Project Management from the George
Washington University (GWU).

Shailesh is currently pursuing ICF’s highest level of credential - Master Certified Coach (MCC).
 TABLE OF CONTENTS

1. What differentiates Agile Training Programs offered

from Chicago State University (CSU)?

2. Current/Future Agile Trainings from CSU

3. Master’s Certificate in Agile Management (MCAM)

4. Certified Agile Coach (CAC) – Brochure

5. Testimonials of Past Participants

What differentiates Agile Training Programs

Offered
from

1. Curriculum prepared by Expert with years of experience

2. Focus on practical and current challenges faced by companies

3. In-Person class and Live Online training options

4. Smaller class size

5. Weekend (Sat–Sun) training offerings in major cities within the US

6. Eligible to apply - Master’s Certificate in Agile Management*

7. All courses are accredited by Chicago State University (CSU)

8. Both Private and Public training offerings

9. Expert Trainers with diverse industries experience

10.Certificate is for Life – no renewal/membership fees, no CEUs

11.Completion of courses would make you eligible to claim PDUs/SEUs/CDUs

12.Training offering in 5 languages - Brazilian Portuguese, Spanish, German, Canadian French, English

* Completion of total five Agile courses from CSU is required to be eligible to apply for MCAM certificate

agility4all.com | info@agility4all.com | (800) 417 - 4940

AGILE TRAINING PROGRAMS
from CSU

1. Certified Agile Coach (CAC)

2. Certified Enterprise Agility Coach (CEAC)
3. Certified Agile Transformation Coach (CATC)
4. Certified Business Agility Coach (CBAC)*
5. Certified DevOps Professional (CDOP)*
6. Certified Agile Facilitator (CAF)*
7. Certified Agile Leadership Professional (CALP)*
8. Certified Agile Change Practitioner (CACP)*

* Upcoming Training Programs.

 Introducing World’s First
Master’s Certificate Program in Agile Management*

Master’s Certificate in
Agile Management (MCAM)
offered through

info@agility4all.com

MCAM Program requires completion of total five Agile training courses offered through CSU.

* Based on current information compiled from several universities. No program is like CSU.

Please Email to receive additional information about this program.

 Simplifying Agile

Training
Offering training programs in partnership with Coaching
Consulting
Transformation

Agile is our Passion Simplifying Agile

 Certified Agile Coach (CAC)—Certified Ag-
Overview

The Agile Coaching Workshop is a classroom training program that is unique and
one-of-a-kind training that focuses on both the areas of “being agile” and “doing
agile”. This is a highly interactive workshop that makes ample use of discussions
and exercises to help participants hone essential coaching kills like self-
awareness, coaching stance, mentoring, facilitation, active listening, powerful
questioning and coaching for action. The course explores real-world scenarios/
situations and challenges, and helps you devise powerful solutions. It will help
the learner differentiate between teaching, mentoring, facilitating, consulting,
and coaching, and will help him/her gain the skills needed to
create a safe environment for meaningful collaboration and healthy conflict reso-
lution within an agile team.

This two day course prepares current
and aspiring Agile coaches with pro-
cesses, practices, mindset and skills to
achieve team level agile maturity.
Whether the coach is internal or external to the organization, agile coaching co-
vers a broad spectrum that covers teaching, mentoring, problem solving, plan-
ning, leadership, team-building and mastery of skills and knowledge. Agile Coach-
es must challenge organizations to change culture for establishing new para-
digms which permit agile-lean thinking and quickly deliver value. A coach must
be competent, professional and ethical, having business and technical knowledge
and an understanding of the change and the impact it has on individuals and or-
ganizations. Some of the elements that participants will learn during the work-
shop:
• The various roles, skillsets and disciplines of an Agile coach – coaching, facili-
tating, mentoring, teaching and how to develop "your style," moving in and
out of those roles while remaining flexible, open and confident.

• The philosophy behind servant leadership and practices and techniques to

Format: In-Person enable you to become a true servant leader; putting the needs of others first
to facilitate the development of high-performance teams.
OR
• Agile Coach Thinking – the mindset shift necessary to help you, and others,
Live Online focus on team improvement, value-driven delivery, and leveraging con-
straints while living in the present moment, staying curious, innovative and
Total Hours: 16 having fun.

• Ways to establish mutual trust allowing you to create a safe, supportive en-
vironment in which your team can excel.
Agile Coach takes teams beyond
• Active listening and powerful questioning techniques utilized to leverage
getting agile practices up and running, your ability to focus on what is being said and maximizing communication
and collaboration through seeking and receiving information.
into their deliberate and joyful pursuit
of high performance.

Simplifying Agile

Highlights
• One-of-a-kind training focus-
ing on “being agile” and
“doing agile” of Agile
Coaching.
• Highly interactive training
program that makes ample
use of discussions, group
activities, and real-life
scenarios and challenges to
enhance participants’ learning
experience.
• Guiding teams and
organizations to simplify their
agile journey and achieve true
agility.
Simplifying Agile
Certified Agile Coach (CAC)—Certified Ag-
Who should attend? Who will benefit from the workshop?
This course is designed for:
• Project, Program, and Portfolio Professionals who aspire to take up the role
of an Agile Coach.
• Experienced Scrum Masters, Agile Project/Program Managers or Iteration
Managers who want a more comprehensive understanding of the complete
range of business and Agile coaching skills.
• Agile coaches who want to enhance and improve their professional skills as
Agilists and professional coaches.
• Coaches who wish to increase the ability to break through seemingly insur-
mountable problems with their teams.
• Agile managers, Product Owners and others wishing to access a broader
range of skills in working with teams.
• Skilled coaches who wish to polish their skillsets and learn a few new tricks
and techniques.
• Functional managers or Scrum Masters with some experience as an Agile
coach, but when Agile seems like it is not working for your teams.
• Someone coaching or mentoring Agile teams that get caught in a rut or just
going through the motions and not making progress.
Pre-Requisites
Knowledge of Agile Manifesto and Agile Methods (Scrum or Kanban or XP) would
be very helpful. The class prepares you to act as a “servant leader” on agile
teams and leave with ideas for helping them as soon as you get back to your
work environment.

Summary
An Agile Coach drives teams beyond
just getting agile practices/processes
up and running and helps them
achieve high levels of performance.
Certified Agile Coach (CAC) training
program covers coaching, soft skills
training, and inculcating necessary
traits to guide teams to perform
better, make assessments, consider
practical aspects, and overcome
challenges.
Whether you are aspiring to become
an Agile Coach, or currently practicing
as an Agile Coach, this training
program would help you learn the
requisite soft skills to succeed in your
career.
Simplifying Agile
Agility4All Professional—Certified Agile Coach (AP-CAC)
Certified Agile Coach (CAC)—Certified Ag-
Course Outline
1. Introduction to Coaching
• Definitions
• Competencies
• Type of Coaches
• What Coaching is NOT
2. Agile Coaching
• Evolution of Agile Coaching
• Justification of Agile Coaching
• Agile Coaching Roles
• Agile Team Coach
• Modes of Interaction
3. Soft Skills
• Process/Methods knowledge v/s. Soft Skills
• Soft Skills Part – I
• Soft Skills Part – II
4. High Performance Teams
• Characteristics
• Journey from Team to High Performance Team
• How to sustain culture of High Performance Team
5. Performance Assessments
• Assessment for the Teams
• Assessment for the Agile Coach
• Role based assessments
• Assessment specific for frameworks/methods
 Agility4All Professional—Certified Agile Coach (AP-CAC)
Certified Agile Coach (CAC)—Certified Ag-

Course Outline (Cont’d.)

6. Agile Coaching – Practical Considerations

• Alliance
• Contract
• Ethics

You will learn

7. Challenges faced by Agile Coaches and how to overcome
• Active listening and power-
ful questioning techniques • Team based challenges
that can be utilized to lever- • Stakeholder challenges
• Organizational challenges
age your ability to focus on
• Complacency
what is being said and max-
imize communication and
collaboration through seek-
ing and receiving infor-
mation.

• The philosophy behind serv-

ant leadership and practices
and techniques to enable
you to become a true
“servant leader” that would
put needs of others first to
facilitate the development
of high performance teams.

• The various roles, skillsets,

and disciplines of an Agile
Coach and how to remain
flexible, open and confident
to guide your teams.

Simplifying Agile
 Certified Agile Coach (CAC)—Certified Ag-
Learning Goals/Outcomes

Mastering agile coaching skills will require both time and practice. This workshop
will allow you to:

• Understand and utilize the key skill areas and knowledge areas applied by
the best agile coaches.

Past participants represented: • Create healthy teams that are resilient, creative, resourceful and resonant.

• ADP • Listen fully and ask essential, powerful questions that open up new possibili-
ties and propel people into action.
• AIG
• Clearly ascertain the distinction between coaching and mentoring and know
when to apply each of these most successfully in any given situation.
• Allstate
• Understand how to address the dysfunctional approaches to conflict that
• American Express teams often develop.

• Anthem • Coach and mentor people through all kinds of change, especially the change
required to occupy agile roles fully.
• Aetna
• See the broader organizational context more clearly and determine the best
• AT & T interventions, and best actions to create a positive impact.

• Bank of America
• Blue Cross and Blue Shield
• BP
• Capital One
• You’ll walk away from the course with your personal coaching improvement
backlog – a tangible plan you can use to thoughtfully improve your coaching
when you’re back on the job.
• You’ll have many new things to try with your teams and you will probably
depart with a few provocative ideas to chew on or to wrangle with for a
while. All of these outcomes add up to your ability to become the excellent
agile coach your teams and organization needs.

• Caterpillar

• Chase

• Cisco

• Citi Bank

• Cognizant

• Collabera

• Dell

Simplifying Agile
 Certified Agile Coach (CAC)—Certified Ag-
Certification
Workshop participants who successfully complete the two days training work-
shop will be awarded the Certified Agile Coach (CAC) from the Chicago State
University (CSU).

Past participants represented:

• Disney

• Express Scripts

• ExxonMobil

• Fed-Ex

• Ford

• HP

• IBM

• Improving Continue Education Credits

Participants of this workshop are eligible to claim Continue Education Credits
• Infosys towards one or more of the following Institutional certifications:

• John Deere
• PMI (PDU): This workshop meets the criteria of PMI’s Leadership PDUs (PDU-L),
• Kroll Strategic PDUs (PDU-S), and Technical PDUs (PDU-T) for various PMI credentials.
Total of 15 PDUs are eligible.

• MasterCard
• Scrum Alliance (SEU): This workshop meets the criteria towards SEU require-
ments for Scrum Alliance’s CSP (Certified Scrum Professional) continued educa-
• Mayo Clinic tion requirements. Total of 15 SEUs are eligible.

• Medtronic • IIBA (CDU): This training workshop meets the criteria towards CDU requirements
for CCBA and CBAP certifications. Total of 15 CDUs are eligible.
• MetLife
• NASBA (CPE): NASBA continuing professional education credits (CPE) assist Certi-
• Monsanto fied Public Accountants in reaching their continuing education requirements.
Total of 16 CPEs are eligible.
• North Highland

• Northern Trust

Simplifying Agile
 Certified Agile Coach (CAC)—Certified Ag-

Past participants represented:

• Optum

• Royal Caribbean International

• State Farm

• Target

• TCS

• Tesla

• T-Mobile

• Toshiba

• UniFirst

• United Health

• US Bank

• USAA

• USPS

• UST Global

• Verizon

• Visa

• Walmart

• Wells Fargo

• Wipro

Simplifying Agile
 Certified Agile Coach (CAC)—Certified Ag-

Trainer

Shailesh is an accomplished Enterprise Agile Leader, Agile Trainer, Enterprise/

Portfolio/Program Coach, Agile Transformation Leader, and Agile Implementer. As
an expert in all aspects of Agile and Scaled Agile Framework (SAFe), he has proven
skills in developing and coaching high-performance teams.

Shailesh has trained 1,000+ professionals in Agile Fundamentals; various Agile/

Scaled Agile methods – Scrum, Kanban, XP, and SAFe; Agile coaching and facilitation;
and DevOps. He has provided consultancy services for Walmart, Allstate, ExxonMo-
bil, Bank of America, AIG, Deloitte, UST Global, and other mid-sized organizations.

Shailesh conducts both public and private Agile training workshops for the following
institutions/organizations:

Agility4All – CEAC, CATC, CAC, CAF— Programs from Chicago State University (CSU)
SAFe – SA, SP, SSM, SASM, SPOPM, SDP, SGP
Kanban – TKP, KMP1, KMP2 (KMP)

Shailesh is an Agility4All Accredited Trainer, Lean Kanban University Accredited Kan-

ban Trainer (AKT), ICF Professional Certified Coach (PCC), Board Certified Coach
(BCC) with Executive Coaching specialty, Certified Executive Coach (CEC) with Lead-
ership Coaching Speciality, SAFe Program Consultant (SPC), Certified Agile Leader
(CAL), and Certified Scrum Professional (CSP). He is a Social and Emotional Intelli-
gence Coach, High-Performance Team Coach, The Leadership Circle (TLC) 360 Profile
Administrator, and The Leadership Circle Manager Edition Administrator. Additional-
ly, he holds TKP, KMP, PMP, PgMP, PfMP, CISA, CISM, CGEIT, CRISC, ITIL Expert, and
CSSGB credentials.

Shailesh has earned his Master of Science degree in Project Management from the
George Washington University (GWU).

Shailesh is currently pursuing ICF’s highest level of

credential - Master Certified Coach (MCC).

Simplifying Agile
 About Agility4All

Agility4All is a Buffalo Grove, IL USA based leading Agile transfor-

mation company specializing in standard, and custom enterprise
training offerings. We help our clients to sail through the challenges
of adopting Agile continuous improvement practices successfully in
their organizations at team, program, portfolio, and enterprise
levels. With the knowledge that Agile can deliver increased business
value, we provide to our learners, Agile techniques, principles, and
values, drawing our courseware from expert tutors’ knowledge base
and experience. Our training offerings will help your teams to trans-
form into high performance teams, deliver high-quality software/
services and reduce “time to market” resulting in happy clients and
happier employees. We are authorized/accredited to offer Chicago
State University (CSU) courses, Kanban Courses from Lean Kanban
University (LKU), and Scaled Agile (SAFe) courses.

Agility4All offers both public and private Agile training workshops

from the following institutions/organizations:

Agility4All – CEAC, CAC, CATC — Programs from the Chicago State

University (CSU)*

SAFe – SA, SP, SSM, SASM, SPOPM, SDP, SGP

Kanban – TKP, KMP1, KMP2 (KMP)

Agility4All is a Woman-Owned Small Business Enterprise and is regis-

tered with the System for Award Management (SAM).

* Additional training programs would be launch this year and next.

Simplifying Agile
 Agility For All

Agility4All, Inc.
1249 Deerfield Pkwy, #303
Buffalo Grove, IL 60089

(800) 417 - 4940

info@agility4all.com
www.agility4all.com

Agile is our Passion Simplifying Agile

Testimonials of Past Participants

Turning point in my career! Your Agile Coaching program is one of the best
training programs I had ever attended. Your years of practical experience,
credentials, education, and fluency on content is unmatched!!!
Brian Tait

Thanks, Shailesh, I learned a great deal from your CAC Live Online training
program that I'm using in my daily work. Excellent course enriched by the
wealth of experience you drew on and anecdotes shared.

CEAC training class: It was FAR better than I expected. You covered so much
more material than I thought existed on the topic ... and by the end, I felt that I
was equipped to go out and pitch, design, and run an enterprise-wide Agile
transformation by myself. Now, that would be a tall order, but certainly I'm
now fully equipped to become a valuable member of a transformation team.
Paul Matthews

I attended CAC (Certified Agile Coach) this past weekend. Great training
program, easy to understand content and language. He is an Expert in this
field. Both his education/credentials and practical experience was blended in
this training program. I would highly recommend his training programs (CAC
and CEAC) to anyone who is interested in pursuing career enhancement or
lifelong learning opportunity!
Camille Willis

1|Page
This was an awesome class!!!! This is so exciting, and I am so happy for an
awesome and amazing teacher. Shailesh taught me so much in Agile, Scrum,
Kanban, and SAFe and to be successful at each of these and the Agile principles
show in my work every day. Thank You.
Thomas Fortenberry

CAC (Certified Agile Coach) was a great training class! Structured course
content, easy to understand teaching style, plenty of real-life experience
sharing and Q & A enhanced my learning experience. I have already signed up
for Shailesh's second training program - CEAC (Certified Enterprise Agility
Coach). I highly recommend his training programs to Agilists who wanted to
enhance their learning and career.
Bea Estremera

Shailesh made CEAC program equally compelling for Agilists and executives
alike. Any executive evaluating how to guide their company into the
technological future should consider this course. Shailesh demonstrated his
extensive background and experience by illustrating concepts through first-
hand examples and encouraging discussion to explore complex topics.
Enterprise Agility will aid companies in adapting to changing technology and
position them to remain competitive as disruptors enter the market. Great
experience!
Charlotte Capitano

2|Page
CEAC (Certified Enterprise Agility Coach) Training - Shailesh (The instructor)
is very experienced and has an extensive real-world background. He provided
excellent practical advice and examples when answering scenario-based
questions from students.
George Tsai

Your CEAC (Certified Enterprise Agility Coach) is the best training program I
have ever experienced in my entire career! Just like your CAC program, your
years of experience, teaching mastery and practical real-world
situations/scenarios and challenges made this program a great experience for
me! I will look forward to your other programs.
Margie Elliott

I attended CSU's Certified Enterprise Agility Coach (CEAC) program. Shailesh

made this training program simple and easy to understand with several real-
life scenarios and challenges. He is a master and an expert in the subject. This
was my one of the best training experiences ever! I highly recommend CEAC
class for Agilists and Leaders.
Nikunj Patel

CEAC is a useful class for anyone trying to navigate the organizational and
leadership issues that come with an Agile transformation. Shailesh shares his
wealth of enterprise coaching experience through informative case studies,
industry models, and engaging class dialogue.
Philippa Fewell
3|Page
I've taken many Agile courses over the years, this CEAC course was the best and
most detailed course that covers the entire Enterprise Agile Framework. It is
complete! I am an experienced IT Professional and Agile Coach. I felt that this
course contributed immensely to my personal development.
Rodney Wilson

Thank you Shailesh for teaching the CEAC class. By far one of the best class, I
have ever taken, incorporated with extensive material and interactive
discussion. Your years of rich experience and passion both in the industry and
teaching is clearly reflected in the course curriculum and delivery. Excellent
experience for agilist and leadership!
Anitha Narayan

Shailesh is one of the best coaches at an Enterprise/Executive level. During

CEAC training, he broke many misconceptions and misunderstandings about a
Scrum Master, an Agile Coach, and an Enterprise Coach. Shailesh is a great
trainer. We went through an intensive training very smoothly. All the content is
very meaningful and covers necessary areas for an Enterprise Agility Coach.
Thank you very much for such a wonderful course.
Tejaswita Sharma

4|Page
CEAC Class: Course was well balanced (theory and practical). Shailesh kept a
great pace with encouraging questions/comments and participation from all.
Collaborating with peers was very insightful to me. He has tailored this class
and content to be fun, engaging and thought-provoking. He is a very
knowledgeable trainer with wealth of real-life practical examples! I would
highly recommend all his programs to all my peers! Shailesh, thank you for
sharing your invaluable experience and expertise— I will be attending your
other courses in the near future.
Abbas Ahmed

Shailesh (trainer) shared live/real life examples during the CEAC (Certified
Enterprise Agility Coach) training. He provided very valuable, well organized
and relevant course content. He demonstrated right level of energy, passion
and great enthusiasm.
Nitin Chokshi

The Certified Agile Coach (CAC) training is focused on coaching in an agile

environment. The content includes a vast knowledge of agile thinking and
pragmatic challenges experienced by practitioners on a daily basis. The value
of the training is in the knowledge of how to apply this depth of content in
workplace. One of the best training programs so far. Shailesh is very
experienced trainer with mastery on breadth and depth of the content and
delivery. I do recommend this program for all agile practitioners.
Robert E. Kirkman

5|Page
The Certified Agile Coach [CAC] class training was awesome! I loved simplicity
of the entire course content. I’m totally blown away by the exposition of those
“soft skills" that truly sets an agile coach apart. Those soft skills are truly the
“defining factor” of an exceptional agile coach. Shailesh’s teaching technique
and knowledge delivery is second to none. I would recommend this experience
for any inspiring or practicing agile practitioner. I appreciate this opportunity
and I'm looking forward to the CEAC [Certified Enterprise Agility Coach]
training experience at Dallas, TX on May 25 - 26 ...Can't wait!
Humphrey T. Davis

The Certified Enterprise Agility Coach (CEAC) training workshop was extremely
informative, intuitive, and comprehensive. The content was presented in very
simplistic manner and yet was very effective. This program gave me an
opportunity to look at the Holistic Enterprise Coaching Strategy. I would highly
recommend this program to Agile Coaches, Executives, and anyone who is
passionate about professional knowledge and growth. I wish Shailesh all the
very best and I am sure he will have a phenomenal success going forward.
Khaja Hussain

The CEAC (Certified Enterprise Agile Coach) offers an excellent training on the
various practices, challenges, scenarios and coaching skill set required to coach
an Enterprise through an Agile Transformation. Shailesh’ years of experience
and expertise, mastery in Agility was a great help in understanding the
dynamics of organizational culture and business agility. I highly recommend
this course for individuals wishes to further the knowledge, capabilities and
techniques to be an effective Enterprise Agile Coach and Agile Leader.
Andrea Burgess Frye

6|Page
I attended the Certified Enterprise Agility Coach (CEAC) at Dallas, TX location.
Shailesh has an unbelievable breadth and depth of experience. What makes him
such a Pinnacle Trainer is his genuine love, passion, and dedication to agility as
a transformational discipline. He isn't just trying to simplify things into
actionable knowledge, but he wants to raise the Agile Community to the next
level. You won't regret coming to any of his training workshops!
John McNully

CEAC Training Class was more than I could have expected! This training will
allow me to take the next step in my career. Great training! Thank you Shailesh
for making this possible.
Michael Guerrero

CEAC Training: Shailesh was very personable and his teaching was very
conversational and interactive. I am an experienced Agile coach and
practitioner, but I always look for new ideas and real-world scenarios that may
be applied in the current operating model of my work place and this course
certainly helped with that objective. I would recommend Shailesh's CEAC
training class for anyone that is looking to add/enhance their Agile practices.
It provides a discipline that may help to anticipate and respond to changes in
business needs, with agility and control. Best training ever received from any
trainer!
Sumathi Arcot

7|Page
CEAC Training: I have attended many training courses throughout my career.
Some were extremely costly. But not a single Agile, Scrum, Project
Management, Change Management, Scaled Agile training delivered in-depth
subject matters such as coaching models, agile enterprise coaching,
organizational leadership, servant leadership, culture, systems and systems
thinking, organizational design, organizational structure, complexity theory,
and so much more. And I do mean RICH dense in-depth (we went deep) training
that can be put to use immediately! Shailesh is a phenomenal teacher, trainer,
facilitator, and coach! These attributes made the course even more meaningful
to each of us individually. The CEAC Training is a Master’s Program with all
examples coming from real life experiences. Everything taught had immediate
practical application. This was many courses in one! Thank you for providing
training that exceeds your participants’ expectations and is beyond the norm!!
Undeniable Excellence!!!
Nilvia Felipe (Nellie)

CEAC Training Workshop: I would like to give Kudos and a big shout out to
Shailesh for an excellent training class. It was an interactive session with a
like-minded group of participants and real-world examples. Having taken other
trainings from Scaled Agile (SAFe) and others, this is by far the best training
that has helped me in getting a better perspective of Enterprise Agility from a
Professional Coach and an Executive Coach. Shailesh takes time to explain the
concepts and making sure we leave the training informed and appreciated!
Jayashree Pilli

CEAC Training: The training was outstanding! I liked the fact that we did a
deep dive on Coaching Agile at an Enterprise Level. Very important and useful
information. Great trainer. I highly recommend this training for all Agile
Practitioners. It should be mandatory for all "C" level executives!
Ted Jaskot

8|Page
CEAC training workshop: The role of an Enterprise Agility Coach is very
complex, nuanced, and, sometimes, misunderstood as compared to other agile
coaching roles. The course helped me visualize and understand the enterprise
coaching role and how it differentiates from other roles. Shailesh, what a great
course! I’m looking forward to taking more of your agility and transformation
courses.

Nathan Chowilawu-Eshe

Your CEAC class was absolutely great! The insights and ideas on servant-
leadership was second to none, and practical experiences you shared with us
were all thought-provoking. I would highly recommend this great training
program to all Agile Practitioners.

Jonathan (Jack) Bazemore

CEAC training class has all the necessary tips, techniques, guidance, templates,
tools, and goodies required to be an Enterprise Coach. It clearly differentiated
the roles of Agile Coaching and Enterprise Coaching. If anyone wanted to
explore the Enterprise Agile Coaching, it requires a different mindset, skills,
tips, techniques, and tools than Agile Coaching. This class explains it very well.
Person stories and wealth of experience from Shailesh helped all of us to
understand the concepts better. The interaction in the class among the
classmates gave us different perspective and enabled us to learn from each
other. Great learning experience! Highly recommended training!!!!

Zeeshan Amjad

Shailesh is a wonderful Instructor, resourceful to the point, and engaged with

the students. The CEAC course has been a very positive and pleasant experience
with lots of opportunities to discuss read world scenarios and challenges. I
would recommend Shailesh to any person who wants to excel in Agile. His
pleasant demeanor and great listening skills made it easy for all of us to
converse with him. He has vast experience in addressing business related
challenges that are practical. This training program exceeded my expectations.

Gitta Toussi

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CEAC Workshop: A big thanks to Shailesh for an excellent class and for one of
the best courses I have ever came across! I highly recommend this training for
all Agile Coaches, Scrum Masters, Aspiring to become Enterprise Agile Coaches,
and Agile Leaders. This course gives you the in-depth training on Enterprise
Agile Coaching, Organizational Leadership, and Business Agility to drive
business outcomes and business value for the enterprises.

Kishore Gaddam

I was delighted to be a part of the CEAC Training class on June 8 - 9, 2019. It

was engaging, insightful and I'm confident that this course will positively
impact me and my future Coaching/Enterprising work! Highly recommended
trainer (Shailesh) and this CEAC training program!!!

Denise Kanty

CEAC Training Workshop: This training is geared towards achieving Enterprise

Agility within any given specific organization. It is impossible to achieve
Enterprise Agility without first focusing on Culture, Mindset, and Values of the
organization. Shailesh covered these areas and much more with practical
examples. I am very impressed with his style of teaching, simplistic answers to
the questions and wealth of experience. This class was next to none!!! I
recommend this training for all Agile Enthusiasts!!!

Vipan Kumar

Certified Agile Coach (CAC) Training 6/29 - 6/30

Shailesh was amazing teacher and I hope he will become a mentor to me as I

take on this new avenue in my career. His leadership guidance and this training
class confirms that Agile Coaching is the correct path for me to follow. I
already possess the key fundamentals and soft skills to continue to foster
improved Agile performance with current and future teams.

With the extra skills I have learned in this class, I know I will have necessary
tools, tips, and techniques to succeed as an Agile Coach. Thank you so much
Shailesh for this career enhancing training!

James Kelly

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The Certified Agile Coach (CAC) is a great program in the Agile Coaching field
for professionals who is familiar with Agile Principles, Manifesto, and
Methodology. The program covers multiple roles you will play as a coach, dives
deep into coaching essentials, such as soft skills, and expands into real world
examples that can be taken back and applied in your own organization. Great
training!

Courtney Boyett

This is my second training class that was taught by Shailesh. I attended CEAC
(Certified Enterprise Agility Coach) training just last month. The CAC course is
nicely crafted to focus on the soft skills side of Agile. As a CSM I wish I had some
of this 7 years ago when my Agile journey began! The dynamics of each team
you will work with are different and this skill set is something you will come
back too consistently. This training program is well worth of your time and $$$
you will spend! Highly recommended for Agile Practitioners!!!

Jason McNully

As an Agile Coach and Trainer Shailesh earns my highest recommendation.

Thank you for the most interesting two days training workshop led to Certified
Enterprise Agile Coach (CEAC). It was such an information and interesting
training. I am sure it made of all of us participants realize the true value of
working as an Enterprise Agile Coach! Great class!

Sumita Bhojwani

After coaching for years, I found that even the very detailed SPC certification
had serious gaps, especially regarding how to influence executive leadership.
Fortunately, Agility4All, through Chicago State University, has put together a
great new certification CEAC (Certified Enterprise Agility Coach) to help fill
this gap.
I was desperately in need of some guidance in my current engagement, and
luckily the stars aligned, and I was able to join Shailesh’s CEAC training
workshop.
If you are an SPC or Agile Coach/Enterprise Coach, you really need training
and guidance about how to engage executive leadership and understand
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organization dynamics necessary for achieving Enterprise Agility. The SPC
focuses heavily on tactical implementation and not enough on strategy and
persuasion like CEAC.
The course has been an excellent guide to help me grow from team and
program agile coach toward my goal of enterprise agile coach.

Curtis Reed

CEAC curriculum was a sure way for me to gain clarity on the Role of an
Enterprise Agile Coach. The class also provided a clear definition of what
Business Agility is and what it is not. We reviewed and learned a variety of
Business and Process models that will allow for an increase of intelligence
conversations with C-level leadership. The class also highlighted many different
areas whereby we must become agile in order to achieve true Enterprise
Agility. We have also walked through various approaches to transformation for
organizations that wants to be truly agile and implant practices for the best
results.

Shailesh also provided many real-world case studies to connect the expressed
concepts he presented. I would highly recommend this CEAC training workshop
to anyone wanting to learn more about Enterprise and Business Agility.

Kim Duncan

There was a lot of relevant discussion within the course which directly entails
my current transformation journey during the overall Agility within the
organization I currently coach. Some of the discussions revolved around
present scenarios about Agile acceptance within the org, the role of a coach
during the transformation journey and how an Enterprise Coach differs from
team coaches/Scrum Masters in general. What I enjoyed the most was about
the interactions the course provided in bridging the gap between business, IT
and Enterprise-wide departmental silos, to form then into a major Agile
Transformation portfolio that can be applied during the journey. A continuous
learning platform which I would recommend if you wish to be an Enterprise
Agile Coach. Strongly recommend this CEAC training for all Agile Practitioners!

Samir Morani

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The CEAC class taught by Shailesh filled in all the gaps I've experienced in Agile
transformation as a Scrum Master, Product Owner and Agile Coach. Enterprise
Agility is the key to a company's success in adopting agile, and the knowledge
I've gained during this course will surely increase the value I bring as a coach,
as well as their success in adopting Agile. One of the best training I have ever
had in my career!

Brandee Nielsen

Broad coverage of Interdisciplinary studies across relevant, current Agility

needs and responses. Well-presented Graduate-level interactive learning
experience. Great content, delivery and highly interactive training!

Skip Pletcher

One of the biggest take-away for me was realizing the importance of the role
you play as a Coach. One other thing is of great value is the different
approaches you can take from presenting to putting to practice techniques that
would help facilitate difficult discussions to help a transformation to take
place.

Sherild Sanfeliz

The overall 2 days course is pack with Enterprise Agile Coaching related
valuable information and skills. Shailesh delivered training content and
presentation with great enthusiasm. He provided me with knowledge that I can
apply/practice definitely. Great training!!!!

David Ochoa

The content that was covered in CEAC curriculum is not covered elsewhere in
any other training programs that I am aware of! Well balanced course content,
theory blended with practical real-world challenges/examples, and excellent
delivery by Shailesh! I found this training program very valuable and I can
apply the learning right away in slow increments at my work! I highly
recommend this class to all my colleagues and connections!!!!

Sohaib Khan
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No praise is enough for my experience with CEAC training workshop with
Shailesh! The curriculum is designed to incorporate concepts and content in a
very simplistic manner with abundant practical and real-world examples.
Shailesh demonstrated very high level of energy, passion, and enthusiasm
during delivering the training! He is a SME in this field! I highly recommend
this CEAC training program to all involved in achieving Enterprise Agility!!!!

Srinivas Badrinarayanan

CEAC Training: I liked meticulously designed course and its contents with
appropriate weight is given to each and every chapters. Shailesh is an expert
and was through with the role of a Enterprise Agile Coach, framework,
mindset, cultures, and values needed to transform the organization. I was
fascinated with his great experience, various certifications and his commend on
the subject matter. Th learning will give me a new dimension to achieve my
next goal in my career as an Enterprise Agile Coach. I liked motivation
quadrants, Enterprise Agility drivers, and interactions in this program. The
training was very concise and with required topics. I would recommend this
course to my friends.

Atmaram Nadkarni

I liked as to how different this class was from typical classes available in
today's market place. Even different from CAC (Certified Agile Coach) class that
was focused on "team coach" training as CEAC is focused on "whole
organization coaching". Shailesh is very fluent in all that is Agile,
extraordinary passion for what he does as a trainer as well as giving us a
guidebook to becoming a pure Agilists! As for my current job, this training will
give a leg up above in terms of coaching agile teams. It has prepared me to
transform myself into Enterprise Agile Coach. As for long-term goals: I know
this CEAC class will put me into next level of my Agile journey! My favorite topic
was showing the difference between "Doing Agile" and "Being Agile". I would
recommend this class to any current CSMs and Agile Coaches that want to take
their career to the next level.

James Kelly

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I felt like I have achieved the goal that I had from this class! I wanted to
understand what Enterprise Agile Coach roles, responsibilities are,
competencies requirements are, which Shailesh did a great job communicating
that to us in the CEAC class.

Shailesh uses lot of real-life examples from his deep knowledge. He has been in
the Industry for a long time and worked in many industries in various
capacities which shows in his presentation skills and in the content that he
covers. Great overall experience!!!!

Javeed Kadri

The course content was very comprehensive and well researched. Shailesh is
very passionate and has great oratory skills and body language.

This training provided me with a jump-start to overcome the initial inertia and
from here on I can use the tips/techniques/tools provided by Shailesh from my
toolbox. I can now build upon this knowledge and training into action at my
workplace. This will also provide me with a recognized certification which will
be valuable for me in my present and future engagements. I have attended
many trainings in Agile in the past 20+ years and this is one of the best
trainings as far as content and delivery is concerned.

I will be definitely recommending this course to my colleagues and friends as I

found it very valuable. We were provided time to interact and learn from each
other well.

Thank you Shailesh and Good Luck!

Mustafa Poonawala

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CEAC class was very informative, different than other Agile courses I've taken
in the past! Shailesh is one of the "Best Instructor" I've even had the pleasure to
be trained by. This training will definitely help me to take my team to the next
higher level. This training will definitely assist me in making the smooth
transition from Agile Coach to Enterprise Agility Coach. Amazing Instructor
and the class!!!!

Roberto Rodriguez

CEAC Class: My mindset has been completely changed. The class has provided a
road map and framework for taking agile framework to another level and by
extension my career. I have new tools to help my teams and company embrace
the mindset and face challenges. The class was fun. Shailesh was a dynamic
trainer and was quite adept at making it all seem simple. My favorite part of it
- all participants were sharing their challenges and brainstorming for the
solution. I highly recommend this training program for anyone interested in
taking their career and knowledge to the next level.

Sheila Haghighat

CEAC Training Workshop: I have been waiting for such a class to move to the
next level from being a Scrum Master for the last 7 years. I believe this class
will take me to such a level. This class taught me more on being a better Agile
Coach and for an Enterprise. I will recommend this course for others!!! Great
class Shailesh!!!!

Suresh Raju

What better way to become Agile than living Agile? The Enterprise Agility
Coach course has helped me refocus on why businesses go Agile. The course
targets business metrics as its main measure of success. It also highlights the
importance of soft skills to become an effective coach.

Shailesh is a wonderful instructor that not only brings examples to every topic
but listens and encourages all students to collaborate and participate in group
activities and discussions.
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If I could pick one thing from the course, it would be to BE AGILE and not to DO
AGILE. I highly recommend this class to all Agile Practitioners.

Marcele Viana

CEAC Training Workshop: I love the contents of the topics as well as the
discussions about each of topics. Shailesh is a subject matter expert on Agile
Enterprise Coaching. He is an excellent facilitator, kept everyone’s interest and
was able to engage with all participants. This training will help me transition
to a coaching role this year. I enjoyed the Enterprise and Business Agility topics
the most. I liked the detailed discussions and clarity. I would recommend this
training to my peers in the Agile community and at Agile/Scrum meetups.

Rajendra Sanghavi

CEAC Training: The material and methods of instruction are great for total
beginners and experienced Agilists alike. Shailesh clearly understands the
requirements of the learners and his presentation of the material is great. I am
fully prepared to handle more challenges than ever before. I feel fully
motivated to start my new role at Chase.

ALOT Anunde

CEAC Class: Shailesh conducts his training in a very systematic way. It is very
informative and detailed. Very impressive class with nice interactions.
Awesome interactions with fellow participants. Shailesh is highly
knowledgeable and played a vital role in teaching the class about enterprise
coaching. He has presented topics exceptionally well and created such a
positive environment in the class - everyone loved the class and participated to
the fullest. This training is going to help me in implementing a majority of
enterprise concepts with ease using the knowledge that I have gained, and the
material provided. Interactions, Doing Agile vs Being Agile. Mindset, servant
leadership different types of agility, etc. were phenomenal. This is a unique

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class in terms of knowledge shared, examples provided, the creation of positive
vibes and keeping everyone involved and focused.

Venkata Ramakrishna Kota

CEAC training from CSU: I found the class to be very intuitive and very
informative. I found Shailesh to be very knowledgeable and well-versed in the
material. He took the time to break down and explain the fundamentals. I
especially enjoyed the chapter on Agile and Agility as well as the concept of
Doing Agile vs Being Agile. There were so many other chapters that I enjoyed
as well but I particularly liked the 4 areas that the class was broken into: Agile
and Coaching, Organizational Elements, Enterprise Coaching and Agile
Implementation.

Shailesh was a delight and I am excited to take the other classes that he has to
offer, especially the Master’s Certificate in Agile Management (MCAM). This
certification is much needed and desired within the industry. I highly
recommend this class and all other training classes from Shailesh.

Michele Watford

CEAC Training: I enjoyed the class interacting using real word examples of the
roles of an Enterprise Agile Coach. Shailesh shared many examples from his
professional experiences which were relevant to the topics. This is going to help
me in my role working with the Federal Government clients supporting
numerous Agile Transformation Initiatives. In addition, this will be of value as I
continue towards the achievement of my Master’s Certification.

I enjoyed getting a better understanding of enterprise coaching modules. I look

forward to attending future agile courses to obtain the Master’s Certification in
Agile Management (MCAM).

Byron Lewis

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CEAC Training Workshop: I took this class having 12 years of hands-on Agile
experience as a Scrum Master and Agile Coach and found the class to be very
beneficial and helpful, giving me a lot of actionable ideas and improvements.
I’m going to start implementing the skills I learned next week with my client.
Shailesh has a lot of in-depth Agile experience and shared a lot of great real-
word examples, as well as encouraging class members to also share and learn
from each other. As a bonus, I loved how the certification is for life and does not
need to be renewed.

Andrew Crookston

CEAC Certification Training: This class is very beneficial to those who want to
be an Enterprise Agile Coach. I’ve learned so much in this class on the concepts
of lean thinking to system thinking, Cynefin framework, the Agile Coaching
methodologies to Enterprise Coaching, etc. This is step above a course for Agile
coaching where you look at the Enterprise as a whole on how you can
transform the current Enterprise processes and systems to Agile. It’ll help the
enterprise to improve on customer service, customer focus, speed to market,
and business agility.

Shailesh has in depth knowledge on these topics. He delivered the materials in

a precise and clear manner. I enjoyed and learned so much from this class that
I decided to sign up for his Agile Transformation Coaching class.

Maya Ly

CEAC Training from CSU: This class is well presented both in terms of coaching
as well as materials. The instructor has a good command and in-depth
knowledge on the subject and market trends. The material is well covered from
structure and system of design, simplifying complex systems and designing
system with versatile grasp of knowledge-based people.

Prakruti Chelluri

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CEAC Training: This was an excellent training and it exceeded my expectations.
The topics were current, and we had great discussions about real life problems,
as well as some of the many ways to solve them. I felt that I could relate to the
complex topics discussed in the class.

Overall, l I think this training provides a great set of tools to apply to the
enterprise and get desired results.

Javier Mar

Certified Enterprise Agility Coach (CEAC): The CEAC course with Shailesh went
above and beyond my expectations. It covered all aspects of organizational
transformation - from organizational design, structure, culture, strategy,
complexity, systems, etc. It was in-depth, interactive, informative, and Shailesh
was highly knowledgeable on the subject matter.

Nicole Coyle

Certified Agile Transformation Coach (CATC): This course was recommended

by an Agile Coach within my company. I admit I was hesitant to enroll at first.
After further research, I took a leap of faith and forged ahead. I am proud to
say this course clarified questions that I’ve had for some time. I’m confident
that I can use my CATC within my current employer and beyond! I do highly
recommend this program!

LaJuene Palmer

CATC Training: Shailesh Thakkar taught the Certified Agile Transformation

Coach, CATC, from a place of experience in the industry and passion for all the
benefits of Agile. Between a comprehensive presentation deck, to a wealth of
business experience examples, Shailesh helped break down the walls of
successful agile coaching. I am excited to apply the knowledge I have obtained
to my daily agile transformation experiences.

Wydea Merchant

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CATC Training Workshop: The Certified Agile Transformation Coach training is
focused on Agile Transformation. The content includes a vast knowledge of
Agile thinking and pragmatic challenges experienced by practitioners daily.
The challenge to apply and transform organizations I the Agile framework and
practices is huge and very difficult to teach.

As I am currently in a turning point of my career this course helped me to

become a better Agile and better Agile Transformation Coach. Very well
structured and timed, with many real companies references and examples.

Thank you Shailesh for sharing your many years of knowledge and experience
with us. I would recommend this course to other Agile practitioners and fellow
project and program managers. Great experience, great course!!

Othonas Xixis

The Certified Agile Transformation Coach (CATC) training by Shailesh Thakkar

has been a very interesting and invaluable experience and gave a very good
perspective. It makes the group think and enable the interactive discussions
and knowledge sharing.

There has been constructive input and guidance throughout each step of the
two-day training.

Highly recommend this course to anyone wanting to be a successful agile

transformation coach.

Jayashree Pilli

The CATC course has been a wonderful experience. The material is a deep dive
into the true skills, processes, and areas of focus required to lead a successful
agile transformation at the enterprise level.

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The other attendees have been truly inspirational both in their experience,
talent, knowledge, and willingness to share. This has already been the best
agile training I have received to date.

Joe Burroughs

Great class! It started with the reading material which included an awesome
course study of how a 21-year-old college graduate successfully transformed
the island of Cambia to protect a parrot which only exists on that island. I
learned the importance of leveraging identity as a strategy for inciting an
sustaining change. The class provided valuable info from concepts to concretely
constructs, processes and tools essential for a successful transformation. I am
proud to have taken this 1st of a kind training.

Solomon Thompson Jr.

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