JOB ORDER

Max Salary Job Title Languages Experience

Salesforce Techno- ☒ Arabic - ☒ English ☒ 0-1 / ☐ 2-4 / ☒ 5-7 / ☒ 8-

SAR 14,000
Functional Consultant ☐ Other 10 / ☐ +10

Job Description
He will participate in the business process due diligence, gathering requirements, designing solutions, creation, and
documentation of end-user requirements of new and/or existing customer application implementation projects and
implementing configurations.
This candidate will create, document and test system interface specifications and client business processes.
This position entails creating and maintaining system-related documentation, such as business requirements, user guides,
process flows, configuration worksheets, project binders, status reports, etc. with all pertinent project information.
This candidate will assist in the on-time, on budget, high-quality delivery of Salesforce solution implementations.

Job Resposibilities
 Assist in re-engineering business and system processes around Sales & Marketing, Customer Service, Customer Self-
Service, and Partner Channel Management.
 Meet with clients to determine business and functional requirements.
 Perform configuration and customization of the Salesforce platform.
 Participate in and/or lead efforts to develop and execute testing, training and documentation.
 Facilitate effective change management programs within the client organization including creating and administering
communication plans to promote end-user adoption.
 Act as a user advocate to ensure overall system usability and adoption.
 Participate in the sales cycle as needed (solution definition, pre-sales, demos, estimating and project planning).
 Produce tangible deliverables (requirements specifications, design deliverables, status reports, project plans).

Requirements and Skills

We require Salesforce professionals that are go-getters with the following experience and skills:

 Experienced candidates must have 2 - 3 years of experience working for a consulting firm or a professional services
division of a software company in a business analyst / consulting role.
 Experienced candidates must have 2 + years of hands-on experience working on the Salesforce platform or will be
considered for depth on other CRM software packages (Microsoft CRM, SAP CRM, I Sales Logix, Oracle On-Demand and
the like).
 Strong understanding of Salesforce Sales Cloud, Service Cloud, Force.com Platform and other CRM technology
solutions.
 Candidate should have direct experience working on CRM projects for middle market companies.
 Excellent organizational, verbal, presentation/facilitation and written communication skills.
 Ability to work well with people including project stakeholders and project team members.
 Proactive desire to continue to broaden and deepen business and consulting skills.
 Ability to work both independently and within a team environment backed up by strong communication skills
 Ability to travel.
  Candidates must be eligible to work in Saudi Arabia without limitation.

Other Requirements and notes

 Bachelor of Computer Science or equivalent.

 Relevant Certification will be a plus.