ALYSSA SMITH

Phone: (519) 555-5555 123 Anywhere Street

E-mail: asmith@fanshaweonline.ca London, ON, N1M 2P3

SKILLS

• Proficient in Microsoft Office programs • Strong written and verbal communication skills
• Experienced with using Excel spreadsheets • Self sufficient and organized
• Strong customer service skills • Strong attention to detail
• Strong interpersonal skills

EMPLOYMENT HISTORY

The Shoe Company (London, ON) – Sales Associate October 2017 – Present
• Analyze different key performance indicators to figure out how we can better drive sales as individuals and as a team
• Demonstrate expertise in all the products offered by making informed decisions based on personal experience and other
product knowledge
• Operate a POS system and handle many different types of transactions
• Greet customers as they walk through the doors, telling them about any promotions, and offering them assistance with
anything they may need

DavidsTea (London, ON) – Seasonal Tea Guide October 2017 – December 2017
• Provided samples of tea to people passing by the storefront
• Helped people on the sales floor by demoing products and making suggestions
• Created relationships with new customers and strengthened ones with returning customers by personalizing the experience

SilverCity London Cinemas (London, ON) – Cast Member November 2014 – January 2018
• Served guests food and beverages
• Used suggestive selling techniques (offering combos, upsizing, etc.)
• Assisted guests by directing them to their theatres and helped them with any concerns they had
• Cleaned theatres and made sure washrooms were clean and stocked
• Operated a POS system on box office and concession

EDUCATION

Fanshawe College (London, ON) September 2019 – Present

Business – Payroll & Bookkeeping (Co-op)
• Principles of Accounting
• Business Processes
• Business Math